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Join Us at Our Virtual Job Fair to learn more about this role! We're hosting a Virtual Job Fair on Tuesday, May 12th , from 12-2 PM EDT. Meet our team, explore opportunities, and participate in live conversations with recruiters. Register here: ___ This is an outside/field sales position * Base Pay + Commission * At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to startCaring. Connecting. Growing together. Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire. If you reside in New York, you'll enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: • Enroll eligible members in UHC Essential Plan, • Build and foster relationships with key accounts (provider offices, CBOs, housing, etc.), • The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales, • Serve as point of contact for members to provide excellent service and enrollment experience, • Lead pipeline management, • Responsible for meeting or exceeding sales and enrollment expectations within assigned territory, • Conduct product information presentations in multiple settings, including in-home consultations, • Function independently and responsibly with minimal need for supervision, • Track and measure various sales event effectiveness and activities, events, leads & leads progress, sales, appointments, contacts, and relationship progress daily through internal systems, • Provide input, support and feedback on promotional opportunities, benefits, and other issues, • Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate, • Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion, • Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner, • Input consumer demographics and interactions into company systems as appropriate, • Execute excellent communication, interpersonal, time management and organizational skills, • Excellent relationship building skills, • Ability to be compassionate while selling, • Function independently and responsibly with minimal need for supervision, • Ability to manage multiple priorities as it relates to meeting enrollment goals Required Qualifications: • Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC). If you do not have an active CAC ID or if the ID is not in good standing, you must be willing to obtain this ID within 30 days of hire, • 2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience, • Intermediate level of proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM (Salesforce), • Ability to travel locally up to 100% of time within assigned sales territories in this NY market area, • Ability to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required Reside within/commutable distance of their target geography • Bilingual preferred (Russian, Spanish, English, Arabic, French, etc.), • Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory, • Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities, • Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided, • Previous outside sales and territory management experience, • Act as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager: Field based, customer-facing position majority of the time with approximately 50% travel required to achieve performance and business objectives (face to face, virtual, email, telephone, etc.). Novartis is unable to offer relocation support: please only apply if accessible. Company will not sponsor visas for this position. The Director, Value Evidence Lead (VEL) is a strategic leader who translates clinical and economic evidence into meaningful engagement across launch brands and new indications in Oncology, Cardiovascular, Renal, Immunology, and Neuroscience, with a deep understanding of US managed market dynamics. The purpose of this role is to focus on our priority accounts to serve as the Medical Lead to proactively engage Population Health Decision Makers (PHDMs) at payers, Systems of Care (SOCs) and other priority accounts seeking to build robust and compliant partnerships, achieve better outcomes, improve patient experiences/access through value evidence related scientific exchange. The VEL is an agile learner that is able to share clinical and economic value evidence with a variety of PHDMs for their assigned Novartis portfolio including pipeline as well as serving as the internal medical value and access expert. The VEL will engage in a variety of conversations with key stakeholders including, but not limited to, clinical data, Health Care Economic Information (HCEI), RWE, disease state information, adverse event management education and preapproval information exchange/pipeline all while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents. Job Description Key Responsibilities * Leverage scientific, economic value, managed care expertise and market knowledge to establish/build professional relationships and proactively engage with PHDMs in priority accounts as aligned with medical and Market Access strategy, including emerging data discussions, uncovering and addressing medically related access barriers in the patient journey, understanding market dynamics within the territory, pipeline discussions, disease state and product education, addressing unsolicited requests, and capturing PHDM-related insights across all stages of the product lifecycle. * Demonstrate strategic National and Regional vision by identifying, mapping, and planning PHDM engagement and Key Accounts aligned to medical launch strategy, including creating and maintaining strategic medical plans for each National and Regional account. * Identify emerging PHDMs/influencers and related entities as the healthcare market evolves and collaborate effectively and compliantly with all field partners and internal colleagues. * Regularly and effectively collaborate with internal colleagues (Market Access, HEOR, MSLs, RMLs, etc.) across launch brands and new indications (Oncology, Cardiovascular, Renal, Immunology, Neuroscience) to advance shared or aligned objectives while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards. * Deliver thought leadership around product lead opportunities and represent the VEL perspective in internal work streams as assigned. * Maintain in-depth knowledge of assigned Novartis launch compounds and new indications to serve as a medical resource to customers and internal colleagues, and represent Novartis at national clinical, value evidence, and managed markets congresses to support continuous knowledge development in the US healthcare market space. * Achieve agreed-upon team/personal objectives related to launch/prelaunch products, activities, and other VEL-related goals, and utilize key metrics/KPIs to identify best practice and drive continuous VEL improvement. * Maintain in-depth knowledge of internal policies and external regulations, including field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, and institutional policies, and understand how they affect day-to-day responsibilities. * Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling core customers and ensuring up-to-date information in the CRM. * Champion emerging responsibilities as strategic priorities evolve, proactively drive personal and professional development, and conduct oneself with the highest ethical standards in adherence with the Novartis Code of Conduct, all relevant laws and regulations, and Novartis Ethics, Risk & Compliance policies and procedures. Essential Requirements * Graduate degree in science or healthcare required. * 5+ years experience as a Managed Care/PHDM, focused Medical Liaison is preferred. * Strong knowledge of US healthcare (managed care/patient access in particular), payers, pathways, SOCs/IDNs, health economics, outcomes research, and evolving trends around patient access, value-based care, quality measures, and pay for performance, FDA, OIG, HIPAA, PhRMA Code and other regulations/ethical guidelines applied to the pharmaceutical industry is required. * History of organizational or enterprise impact through strategic thinking, working within a matrix organization and leading others through collaborative teams in a Field Medical-based position is required. * Excellent interpersonal, communication, and presentation skills are required. * Must have strategic mindset and ability to navigate complex healthcare landscape able to identify, network and partner with medical experts, including PHDMs, thought leaders, large group practices, medical directors, and pharmacy directors are required. * Ability to develop a strategic vision by integrating needs of diverse perspectives, scientific considerations and market knowledge to produce best in class results. Demonstrated creativity and effectiveness in addressing strategic challenges. * Innovative and creative thinker, who can adapt quickly to changing market conditions, business needs and an evolving product portfolio. Must be able to organize, prioritize, and work effectively in a constantly changing environment. Desirable Requirements * Doctoral degree preferred (MD, PhD, DNP, PharmD, etc.) * Substantial experience engaging PHDMs and/or partnering with external organizations (payers, pathways, national guidelines, SOCs/IDNs, universities, professional organizations, etc.) is preferred. NOTE: Above level experience criteria are not an exhaustive list Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The pay range for this position at commencement of employment is expected to be between $204,400and $379,600 year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $204,400.00 - $379,600.00 Skills Desired Account Management, Clinical Research, Clinical Study Reports, Customer Insights, Data Warehouse (Dwh), Disease Management, Education, Health Economics, Internal Medicine, Medical Information, Medical Research, Medical Writing, Patient Care, Phase Iv Clinical Trial, Rfi (Request For Information), Scientific Support, Strategic Partnerships, Utilization Management (Um), Value Propositions

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. The Executive Director, Functional AI & Process Excellence - Market Access works across the US Market Access function to identify opportunities to implement AI technologies to solve the toughest pricing and access challenges pharmaceutical manufacturers face. This leader will collaborate with the Novartis Data and AI Innovation teams to design and scale AI solutions that expand patient access, improve the sustainability of the pricing model, and drive operational efficiencies across all key areas of US Market Access. Reporting to the VP of Payer and Pricing Strategy, this role serves as a thought-leader and catalyst for AI adoption, process mapping, and guiding functional teams in leveraging AI to enhance business performance. By fostering a strong AI culture, implementing best practices, and ensuring alignment with the broader AI strategy, this role will enable Novartis to maximize the value of AI investments within Market Access and across the enterprise. This role is also accountable to the Head of AI Innovation as a standing member of the AI Functional Working Group, which is a central governance board tasked to manage all functional AI initiatives across Novartis ensuring that solutions are strategically deployed, governed effectively, and continuously optimized to sup-port enterprise-wide objectives. Job Description Key Responsibilities: • Lead efforts in Market Access to embed AI into functional workflows, ensuring AI solutions enhance decision-making, operational efficiency, and business impact, • Foster a culture of innovation and data-driven decision making within Market Access to promote knowledge-sharing, cross-functional collaboration, and the scaling of successful AI initiatives, • Provide oversight on AI deployment within functions, ensuring adherence to governance frameworks, regulatory requirements, and ethical AI principles., • Establish performance objectives for others in functional AI efforts, leads and implement metrics to measure AI's impact on functional and business goals, ensuring AI value realization is consistently assessed, • Ensure functional area teams have knowledge of available AI applications, • Identify, assess, and prioritize AI opportunities in Market Access, ensuring AI initiatives are strategically aligned, scalable, and focused on high-value business outcomes, • Lead efforts to prepare Market Access data for AI implementation via organizing, connecting, creating logic/business rules, validating, and storing existing data assets to be used as the foundation for future AI initiatives, • As part of the AI Functional Working Group, ensure Novartis stays at the forefront of AI-driven healthcare transformation by leveraging cutting-edge AI practices to enhance the organization's competitive edge in healthcare, • Work across General Management, Marketing, Customer Engagement, Market Access, Novartis Patient Support, and Medical to drive AI-led innovation, ensuring AI is leveraged effectively to enhance business performance., • Provide guidance to Novartis Data and AI Innovation teams on AI solution design, logic, business objective, and user interface to ensure viability at scale and adherence to governance frameworks, regulatory requirements and ethical AI principles, • As a core member of the AI Functional Working Group, this role will be accountable to the Head of AI Strategy and Innovation to ensure Market Access opportunities are not duplicative, but complementary to other AI initiatives from adjacent functions and align well with the enterprise AI strategy Essential Requirements: • Education: Bachelor's or Master's degree in Information Management, Computer Science, Finance, Economics, Business Administration, or related field, • 10+ years of experience in AI strategy, digital transformation, data science, or product management, with a focus on AI adoption within large, matrixed organizations, • Deep understanding of the US Market Access landscape, including strong focus on strategic insights, decision science, and/or analytics within the respective domain. Payer and Channel Pricing, Account Management, Gross-to-Net, Rebate Operations, and Contracting is preferred, • Deep knowledge of AI and data technologies (e.g., machine learning, NLP, predictive analytics) and their application in commercial functions, • Proven leadership experience in driving AI adoption, managing cross-functional teams, and influencing senior stakeholders to align AI initiatives with business goals. Proven track record of manipulating and analyzing large, disparate, complex Market Access and other pharmaceutical industry datasets to answer key business questions and make critical commercial decisions, • Experience in AI governance, ethics, and compliance, ensuring responsible AI deployment that aligns with regulatory and industry standards, • Track record of building and scaling functional AI excellence, fostering collaboration, knowledge-sharing, and capability-building across key commercial functions of a pharmaceutical company. Deep understanding of Market Access and Brand commercialization strategies to contextualize AI use case development, • Exceptional communication skills and executive presence, with the ability to engage and influence senior leadership, present AI insights, and drive strategic decision-making, • Passion for innovation and continuous learning, staying ahead of AI advancements, emerging trends, and best practices to drive long-term AI transformation Novartis Compensation Summary: The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $194,600.00 - $361,400.00 Skills Desired Agility, Agility, Business Acumen, Business Strategy, Channel Strategy, Cross-Functional Collaboration, Cross-Functional Team Leadership, Customer-Centric Mindset, Employee Development, External Orientation, Global Value Chain (Gvc), Go-To-Market Strategy, Healthcare Sector Understanding, Health Economics, Health Policy, Health Technology Assessment (HTA), Influencing Skills, Innovation, Inspirational Leadership, Lcm Strategy, Market Access Strategy, Negotiation Skills, Patient Care, People Management, Pricing Strategy {+ 12 more}

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to NYC area) About Capital Rx: Capital Rx is a full-service pharmacy benefit manager (PBM) overseeing prescription benefit plans on behalf of employers, unions, and government entities in the commercial space and provides Pharmacy Benefit Administration (PBA) services to Health Plans and TPAs. Advancing our nation's electronic healthcare infrastructure to improve drug price visibility and patient outcomes, as a Certified B Corp, Capital Rx is executing its mission through the deployment of JUDI, the company's cloud-native enterprise health platform, and a Single-Ledger Model, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare. Position Overview: The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans with multiple lines of businesses, Third Party Administrators (TPAs), commercial employer groups, and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction, retention, and to achieve client priorities and contractual obligations. This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Director, PBA Client Services. Position Responsibilities: • Provide oversight and direction to the broader Account Management team with a focus on client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables, • Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers, • Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance, • Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management, • Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client, • Anticipates customer needs and proactively identifies new opportunities within assigned accounts, • Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately, • Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges, • Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment, • Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients, • Partner with our Business Development & Underwriting Teams to support our PBA Account level growth and retention efforts by providing Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs, • Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities, • Serve as the content expert for Health Plan/TPA clients & opportunities, • Identify and help contribute to process improvement efforts, • Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management., • All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: • Bachelor's or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus, • Relevant professional experience for at least five (5) years in pharmacy - working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience preferred, • Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is a plus along with experience in supporting highly regulated business lines, • Track record of building trust in internal and external relationships, • Solution-focused problem solving and client positioning skills, • Exceptional written and verbal communication skills, • Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships, • A decisive individual with sound leadership and technical skills, analytical ability, good judgement, and strong detail-oriented perspective, • Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines, • Ability to effectively work with peers in a team effort, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. As a Sr. Client Account Manager, you will play a pivotal role in driving business results for Pinterest's largest strategic advertisers. Your expertise throughout the funnel tactics will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We're looking for a Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You'll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform. We invite passionate candidates to join our US Enterprise Sales team, where we have open positions across several business sectors, in various locations. By applying for the Sr. Client Account Manager position, your application will be considered for all available roles that match your skills and experience. Submit your resume once, and it will be considered by multiple hiring teams. What you'll do: • Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams., • Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages., • Ensure accurate implementation of first-party data and campaign launches with cross-functional teams., • Optimize media campaigns and audience targeting daily using various technologies and platforms., • Deliver weekly campaign performance reporting and insights., • Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement strategies., • Provide exceptional client service through communication, issue resolution, and seamless execution., • Simplify complex processes, upsell and pitch strategic solutions, and continuously improve campaigns. What we're looking for: • Proven experience managing and growing client accounts with data-driven strategies., • Strong knowledge of advertising best practices and technical media measurement., • Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections., • Ability to build and execute full-funnel sales strategies, driving adoption and conversions., • Excellent at managing multiple campaigns, tasks, and timelines simultaneously., • Outstanding verbal and written communication skills with a proactive, problem-solving mindset., • Bachelor's degree in Business, Sales, or related field, or equivalent experience. In-Office Requirement Statement: • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role., • This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our New York City, NY. Relocation Statement: • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. #LI-HYBRID #LI-EP4 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$108,192—$189,336 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Metrics & Incentives shapes how success is measured and celebrated across Novartis' evolving commercial organization. This role designs forwardlooking performance metrics and incentive frameworks that align with modern engagement models, emerging field roles, and enterprise priorities. By reinforcing the right behaviors and outcomes, this leader helps inspire field teams while driving sustainable customer impact, growth, and longterm competitiveness. Job Description Key Responsibilities: • Architect and lead futureready measurement frameworks that define how Customer Engagement and GotoMarket success are assessed across the enterprise., • Translate complex, aggregated performance signals (e.g., claims, prescribing, payer, CRM insights) into clear, strategic measurement constructs., • Shape balanced scorecards that intentionally measure both outcomes and critical enterprise behaviors, bringing an outsidein perspective in close partnership with Insights and Decision Science (IDS)., • Serve as a strategic advisor to senior leadership by delivering forwardlooking insights on performance trends, risks, and opportunities, alongside Insights and Decision Science., • Reimagine incentive compensation strategies to align with evolving field roles, customer archetypes, and modern engagement models., • Steward incentive frameworks in partnership with Incentive Compensation teams to ensure they are equitable, transparent, and meaningfully motivating., • Continuously evolve metrics and incentives to reflect market dynamics, transformation priorities, and realworld field feedback, in collaboration with Insights and Decision Science., • Partner across Insights and Decision Science, Finance, Field Leadership, and field enablement teams to ensure performance frameworks remain grounded, agile, and operationally impactful. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in incentive design, performance management, or field operations strategy, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Deep expertise in incentive compensation strategy, customer engagement metrics, and the levers that drive field performance and motivation., • Proven ability to design and scale innovative, datadriven models that connect enterprise insights with realworld field execution., • Strong fluency in healthcare systems, including payer and provider dynamics, enterprise account management, and evolving technology trends., • Demonstrated success influencing senior leaders and aligning crossfunctional stakeholders within complex, matrixed organizations., • Exceptional analytical and strategic thinking capabilities, with the ability to synthesize complex data into clear insights, narratives, and action plans., • Trusted collaborator and communicator, skilled at building relationships, facilitating alignment, and driving outcomes across functions, geographies, and field teams. Desirable Requirements: • Experience working with enterprise incentive compensation platforms and advanced analytics tools, including applying these capabilities to gotomarket transformation, evolving engagement models, and new role architectures., • Background in consulting or highgrowth environments, with demonstrated success building scalable measurement and incentive constructs across global or multimarket teams while maintaining fairness, comparability, and strategic coherence. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Posting Type Hybrid Job Overview The Lead Account Executive is responsible for driving the acquisition of new, high-value clients. This role focuses on developing and executing targeted sales strategies for a select portfolio of large corporations and key accounts. You will act as a strategic advisor, leveraging industry expertise to tailor solutions that address the unique challenges and requirements of your assigned industry verticals. Reporting to the Manager of Corporate Sales, you will collaborate closely with a specialized sales team and subject matter experts to ensure a cohesive approach aligned with company objectives. The team's mission is to accelerate growth in the key verticals by establishing long-term partnerships and delivering measurable value through our innovative solutions. Job Description and Requirement Job Responsibilities * Develop and execute comprehensive sales plans toidentify, target, andacquirenewclients within an assigned territory or account set. * Lead complex, multi-stakeholdersales cycles, navigating legal,compliance,procurementand executive decision makers. * Manage a select portfolio of high-value prospective accounts, focusing on quality of engagement and long-term relationship building. * Conduct in-depth needs assessments and deliver tailored product demonstrations that align with the business, compliance, and technology requirements ofyourindustry vertical(s). * Lead the end-to-end sales cycle, including prospecting, qualifying, solution positioning, proposal development, contract negotiation, and closing. * Cultivate executive-level relationships with decision-makers atyour clientsto influence strategic technology adoption. * Stay informed on industry trends, regulatory changes, and competitive dynamics to proactively address client needs and position our solutions effectively. * Collaborate with product, marketing, solution engineering, and customer success teams to deliver best-in-class experiences and ensure alignment of sales strategies with businessobjectives. * Maintainaccuraterecords of sales activity, pipeline, and forecasting using Salesforce, and provide regular updates and insights to management. * Represent the company at industry events, conferences, and client meetings to build brand awareness and generate new business opportunities. * Demonstrate sound judgment, integrity, anda commitmentto core company values throughout all stages of the sales process. * Collaborate with the full sales team to communicate best practices and areas for improvement. * Exercise sound judgment and make independent decisions. * Demonstrate consistent commitment to core company values. * Manage entire sales-cycles with experience negotiating terms and understanding associated legal and business risks (includes presenting multi-year agreements to C-level executives) * Develop and execute strategic account plans to drive business growth acrossyour assigned territory, partnering with our global network of Service Providers to deliver integrated solutions that address complex client needs and regulatory requirements. * Collaborate with regional and global sales teams to pursue cross-border business opportunities withyour assigned territory, ensuring alignment with industry regulations and client requirements across markets. Minimum Qualifications * Eightor more years of quota-carrying experience in new business development or enterprise sales, with a proventrack recordof success. * Fiveor more years of complexsolution selling experience with some SaaS exposure. * High degree of comfort with public speaking and giving presentations. Preferred Qualifications * Experience working for a company within the e-discovery,CMSor big data analytics industry. * Solid litigation and technical acumen in e-discovery, litigation services, and/or information technology. * Experience selling enterprise services related to e-discovery, litigation support, dispute advisory, forensic technology, forensicaccountingand/or consulting services. * Understanding ofcommonly known e-discovery practices and a working knowledge of applicable industry controls. * Working knowledge ofRelativityand its products. * Ability to manage multiple projects simultaneously andprioritize based on company and teamobjectives. * Ability to work efficiently under pressure, drive projects to completion and meet deadlines. * Flexibility and the ability to adapt quickly to shifting company or team goals. * Strong business acumen,including problem-solving and critical thinking. Leadership Expectations * Exhibit strong leadership in driving new business growth and setting a high standard for consultative sales excellence. * Mentor and collaborate with team members to share best practices and foster a culture of continuous improvement. * Demonstrate accountability, initiative, and the ability to influence cross-functional teams. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes competitive cash on-target earnings (OTE) and long-term incentives. The expected OTE range for this role is between following values $223,500 and $335,500 The final offered OTE will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Account Management, Business Development, Client Relationship Management, Consultative Selling, Lead Generation, New Business Development, Product Knowledge, Relationship Management, Sales Presentations, Strategic Selling

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Responsibilities: • Provide product and technical support for assigned accounts, • Identify and develop potential new business opportunities, • Convey customer requirements to Product Management, Marketing and Engineering teams, • Provide functional and technical support to customers, • Respond to customer questions on technical and business related issues, • Deliver high-level and detailed sales presentations, • Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions, • Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc., • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports, • Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff, • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches, • 5-7 years relevant experience, • Bachelor degree or equivalent experience, • Excellent written and oral communication skills, • Able to travel throughout sales territory, • 'Big 4' or similar consulting experience a plus Qualys is an Equal Opportunity Employer, please see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Usage-Based Billing Team is a brand new sub-team of the larger Billing and Payments organization at 1Password. This team will build the platform required for 1Password to monetize our multi-product offerings while ensuring a transparent and reliable billing experience for our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 8+ years of software development experience with a proven track record of delivering large, complex projects that drive organizational impact. * You have deep technical expertise to make architectural decisions across teams, balancing technical excellence with business needs while ensuring products are scalable, secure, and meet high quality standards. * You have experience setting technical vision and leading 12+ month roadmaps, prioritizing foundational capabilities like architecture improvements, testing infrastructure, and development practices that magnify team impact. * You lead complex, cross-team initiatives with strong alignment across cross-functional partners, translating business requirements into actionable technical work. * You are an experienced mentor who leads through influence rather than authority, elevating teammates through feedback, mentorship, and role modeling. * You communicate complex technical concepts clearly to diverse stakeholders, ensuring your team's impact is visible and influences organizational outcomes. * You have a strong respect for user privacy, data integrity, and security best practices, maintaining the high standards 1Password is known for. What you can expect: * Set the technical vision for your team's product and lead the 12-month technical roadmap, prioritizing foundational capabilities that magnify team impact. * Own the successful delivery of multiple large projects, making architectural decisions across teams that ensure products are scalable, secure, and meet our high standards. * Take ownership of technical decisions for the team, balancing technical excellence with business needs and ensuring overall quality through testing infrastructure and development practices. * Influence and develop tooling, practices, and workflows across teams, empowering the broader development organization to work more effectively. * Ensure alignment with cross-functional partners on priorities, risks, timelines, and deliverables, translating requirements into actionable work. * Facilitate communication that makes your team's impact visible and influences organizational outcomes, informing stakeholders across the company. * Foster a healthy, high-performing team through feedback, mentorship, and role modeling. Distribute ownership to scale yourself and create growth opportunities. * Drive initiatives across the development organization to make meaningful impacts supporting 1Password customers across several platforms. Bonus points for: * Experience working in security-focused or privacy-first organizations. * Experience building and optimizing billing systems that include usage-based billing. * Experience with distributed systems and cross-platform development. * Track record of establishing engineering best practices and development standards across organizations. * Familiarity with compliance and security considerations in enterprise software environments. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Customer Success Account Manager (CSAM). The CSAM will work within our Customer Value Office and collaborate within the Sales organization to define solutions for Enterprise Customers while aligning with Partners to accelerate revenue and strategic growth initiatives. Lead customer advocacy initiati

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ___. Overview: You will be a key member of the Account Management team responsible for client satisfaction by providing exceptional service, thought leadership and execution. The Account Manager will be the lead customer facing contact with the client and will be responsible for helping to plan, develop and execute our clients’ marketing strategies. What you will do: • Assume a leadership role in a cross-functional team including Client Solutions, Analytics, Operations, and Implementation of Web Site, Email and Customer Data Platform optimization., • Act in a client-facing capacity to lead the direction, communications, and outcomes across the teams., • Assist sales and senior management in the scoping of solutions for clients resulting in programs, which support the client’s business objectives and position the relationship for success., • Manage the delivery of scoped services for clients, coordinating efforts across the internal operational teams ensuring timeliness and quality at each step., • Lead client calls and communications including the development of client-facing materials such as proposals, presentation deliverables, strategic points of view, status reports, and requirements documents. Manage to outcomes and follow-ups., • Work with client to plan and execute a wide range of campaigns across addressable channels., • Evaluate opportunities to grow the scope of services and tools., • Oversee the quality of operational responsibilities including delivery of reports, communication of campaigns and/or analytic changes., • Manage client billing, budget and forecast processes. Expectations: • Develop and build excellent relationships with clients, and internal team members., • Ensure campaign goals are clearly defined and understood by team members., • Monitorcampaign and alert team members with performance concerns., • When issues areidentified, work with team members to develop solutions and client communication., • Escalate any major client issues, bringing in senior management asappropriate. What you need: • BS or BA degree, preferably in Marketing or Business, • 3 – 5 years’ experience in account management or a client-side marketing department with experience with:, • Email/Digital marketing, • Customer journey development, • Multi/Omnichannel marketing, • Campaign management, • Excellent communications skills and relationship skills, • Proficient in MS Office: Excel, PowerPoint, and Word BENEFITS & PERKS • Unlimited PTO, • Excellent medical, dental, and vision coverage, • Employee Equity, • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $90,000 - $100,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: ___ ZETA IN THE NEWS! #LI-RP1

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

About Sigma Computing Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. Key Responsibilities: • Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts., • Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights., • NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support., • Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention., • Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives., • Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: • Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field., • 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry., • Experience navigating complex enterprise sales environments with multiple priorities and stakeholders, • Strong analytical skills with a proven ability to solve complex problems using data., • Excellent communication and interpersonal skills, with a knack for building trust and driving engagement., • Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention., • Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery), • ETL experience, • Experience implementing production business intelligence solutions, • Startup experience Additional Job details The base salary range for this position is $132k - $165k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package. If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. About us: Sigma is the AI apps and analytics platform connected to the cloud data warehouse. Using Sigma, business and technical teams can build intelligent, production-ready AI apps that accelerate and automate operational workflows. Sigma provides a spreadsheet interface, SQL and Python editors, visual builders, and native AI to help teams turn live data into interactive applications, analysis, reports, and embedded experiences. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company’s Series C round three years ago, promises to further accelerate Sigma’s growth. Come join us! Benefits For Our Full-Time Employees: • Equity, • Generous health benefits, • Flexible time off policy. Take the time off you need!, • Paid bonding time for all new parents, • Traditional and Roth 401k, • Commuter and FSA benefits, • Lunch Program, • Dog friendly office Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, and London. Our Privacy Practices When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s ___ for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to USA, the UK, and Canada). Sigma’s use of AI This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

The Customer Success Manager (CSM) owns the success of a portfolio of Enterprise and Growth ClearPoint customers. You will partner closely with Customer Success Engineers (CSEs) on technical projects and operate at both the tactical and strategic levels. Account Management or SaaS Customer Success r

The Customer Success & Account Manager is a strategic, relationship-driven role responsible for owning customer retention, renewal, expansion, and long-term value realization across a portfolio of mid-market and enterprise higher education clients. This role blends senior-level customer success lead

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: As the Manager, Enterprise Customer Success you will lead and develop a team of Enterprise Customer Success Managers. Enterprise Customer Success Managers (CSMs) are responsible for the post-sales customer experience including: • Campaign onboarding and onboarding guidance with new customers, • Campaign performance and delivering on measures of success in regular business reviews with customers, • Overall customer & revenue retention for an assigned book of business, • You have experience coaching and leading customer success personnel with a proven track record of driving department goals and upskilling individuals., • You will work with team members to ensure employees achieve their performance goals through weekly 1:1’s, daily coaching sessions and development of skills, attitudes, and behaviors in monthly development sessions., • You must be passionate about helping employees succeed and grow., • You will also leverage your interpersonal and relationship skills to work cross functionally with other departments to build better processes and tools to support your team., • You are passionate, innovative, and have a high standard of results for yourself and others. Key Focuses: • Lead a team of Enterprise Customer Success Managers who own the post-sales component of the customer lifecycle, • Coach your team on presenting the value of performance results through story-telling with data during regular business review meetings, • Build & maintain customer onboarding, campaign optimization, and renewal playbooks to set the team up for success and provide a consistent client experience, • Develop customer onboarding and campaign optimization expertise across the team, • Work with the team to help them meet or exceed their/your Enterprise customer retention and revenue targets, • Ideate and execute improvements to CSM processes to achieve customer onboarding, retention, and growth goals., • Provide weekly reporting on the progress of your team; keep an open line of communication to senior management, • Conduct weekly coaching sessions with team members to affect positive change and retain top performers, • Work closely with sales management peers within your department and across the company to ensure alignment and optimal efficiency between teams, • Collaborate with the Product department to advocate for tools and enhancements that increase productivity and improve customer success, • Excel at people management: set clear expectations, review progress, provide feedback and guidance, and hold people accountable for delivering impactful results, • Partner closely with senior leadership to drive change management across the business Minimum Qualifications: • 3-5 years of Management experience in Enterprise Customer Success, Account Management, or Sales required OR internal candidates in a senior level role with prior leadership experience, • Demonstrated experience in developing successful customer success management teams through enthusiastic leadership and motivational skills required, • Skilled in all aspects of the customer lifecycle from on-boarding to renewal, with strong client positioning and presentation skills, • Demonstrated experience analyzing employee and client performance data to optimize output and create meaningful change to drive positive results, • Easily builds rapport and establishes relationships with customers and colleagues, • Working knowledge of Microsoft Office (Excel, Powerpoint) and Google Suite products (Gmail, Slides, Sheets, Drive, etc)., • Empathy and the ability to lead by example, • Diplomacy and strong cross-team collaboration skills, • Organized and reliable, • Strong drive and passion to achieve goals, • Excellent verbal and written communication skills, • Digital advertising and/or recruitment advertising experience preferred As part of our team you’ll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan #LI-Remote The US base salary for this full-time position is $120,000. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: ___ ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: ___

Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale. Credo AI has built a pioneering platform for context-driven AI governance, AI risk assessment and compliance (to regulations like the EU AI Act and standards like NIST AI RMF, ISO 42001 etc) to ensure compliant, fair, and auditable development and use of AI. Our goal is to move responsible AI development from an “ethical” choice to an obvious one-by ensuring AI’s benefits are universally accessible while addressing the full spectrum of its risks. We aim to do this both by making it easier for organizations to integrate responsible AI Governance practices into their AI development and by collaborating with regulators/policymakers to set up appropriate ecosystem incentives. Founded in 2020, Credo AI has been recognized as a one of the ___ by Fast Company, a ___ by the World Economic Forum, named to the CBInsights' ___ and World's Most Promising Startups list, and included in Fast Company’s ___ and ___ by Madrona, Goldman Sachs, Microsoft and Pitchbook. As a Customer Success Manager at Credo AI, you will guide customers in the enterprise-wide adoption of the Credo AI Governance Platform. You will lead account and project management through the lifecycle, drive platform adoption across teams, and ensure customers realize long-term value. As a trusted advisor and primary point of contact, you will align platform capabilities to customer needs, support success plans, and collaborate cross-functionally to deliver meaningful outcomes. * Lead enterprise-wide adoption of the Credo AI Governance Platform; by managing projects and coordinating with internal teams to ensure successful and timely delivery. * Oversee all customer lifecycle activities, including delivering onboarding and training, coordinating support, leading business reviews, managing retention, supporting renewal and expansion, and driving advocacy. * Define and execute success plans aligned to customer goals and milestones to drive governance outcomes and long-term value. * Develop a deep understanding of customer priorities, decision-making dynamics, and success drivers to support long-term growth. * You have 5+ years of experience in enterprise Customer Success, Account Management, or Implementation roles within B2B SaaS companies, with a track record of managing and growing large accounts. * You bring strong project management skills and have successfully led multiple concurrent customer engagements. * You are an excellent communicator who can articulate complex concepts to both technical and non-technical audiences and advocate effectively for customer needs. * You work well across functions and can align teams including Sales, Product, and Engineering to support customer success. * AI fluency or willingness to learn is a requirement. * Prior work in a startup environment managing Fortune 500 customers. * Experience implementing GRC software. * Familiarity with AI governance frameworks and operationalizing governance workflows. * Ability to support US time zone hours (EST or CST) While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values. Credo AI Benefits & Perks * Competitive Salary and Equity * Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home. * Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups. * Unlimited PTO: Credo AI has unlimited time off to support our employees * Generous Parental Leave: We offer up to 12 weeks of paid parental leave. * 401(k) plan for employees (US only)

The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change. One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines. That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid. Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers—15 nationalities strong and growing. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good. Join us to help us build a more resilient world together. At Overstory, the Enterprise Customer Success Manager is responsible for building deep, strategic relationships with our most important customers - guiding them through delivery seasons, driving organizational change, and expanding and renewing contracts. With a strong grasp of both customer needs and the Overstory platform, your goal is to make our customers measurably successful. Time Zone/Location Requirement: San Francisco Bay Area/ PST • Manage 1-3 of our most strategic accounts in California, serving as their primary point of contact and trusted advisor., • Strengthen and expand relationships with key stakeholders, continuously understanding their evolving needs and what drives success for their organization., • Coordinate with technical teams to ensure feasible planning and on-time, high-quality execution throughout the delivery season., • Drive change management and adoption - working closely with customer teams to embed Overstory into their workflows, build internal champions, and ensure the product delivers lasting value across the organization., • Work closely with the product team to inform the roadmap. Because of your deep proximity to customer needs, you will have a meaningful opportunity to shape how the product evolves., • Identify and execute on expansion opportunities - including upsells and new product adoption - to grow the strategic value of each account., • You have worked with California-based utilities., • You have a demonstrated track record of driving real outcomes in the utility sector - including measurable operational improvements, successful program rollouts, and organizational change that sticks., • You have experience leading change management efforts within large, complex utility organizations - navigating stakeholders, building buy-in across levels, and turning new technology or processes into lasting workflow adoption., • You have 5+ years of experience in a customer-facing role, with a track record of successfully managing complex projects from start to finish., • Commercial experience that has contributed to business growth - whether in customer success, consulting, or an equivalent role., • Empathy: You are empathetic and build strong relationships. You can easily step into the shoes of customers to understand their perspective, challenges and needs. You want to make our customers successful., • Communication: You are an excellent communicator with non-technical and technical stakeholders from the customer and the Overstory team., • Project management: Strong project management skills, including the ability to plan and coordinate multiple projects at the same time. With your organization skills and ability to set people in motion you bring projects to a successful conclusion., • Commercial thinker: You are commercially savvy and have the ability to drive customer conversion, retention and growth. If you don’t meet all of the above yet feel you have lots to offer, please apply anyway. • To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis., • Flexible working environment with a lot of autonomy. We build our work days around our lives, not the other way around., • Other benefits like a remote working budget, an educational budget and time to develop new skills., • To be surrounded by an excellent, vibrant, smart team who have each other's back and believe in a culture of openness, tolerance and respect., • Equity and a competitive salary We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team. We work remotely from eleven different countries and we are looking for candidates that are also living and working in one of these countries: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Denmark, Switzerland, and Canada. We meet up once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration. We place enormous value on diversity and inclusion and strive to continually bring in people of all genders, races, creeds, ethnicities, abilities and backgrounds. We believe that the best ideas emerge when people with different perspectives and approaches work together on a problem. We’re always looking to diversify our team further, but we’re proud of the fact that four out of the nine people on our leadership team are female, 46% of the overall team are female and 20% of the team are people of color. Our team speaks fifteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, Danish and Korean. Tackling the climate crisis is our greatest mission. We act with urgency. Our curiosity fuels our growth. We recognize that change is constant, and we find joy and power in exploration. We’re rooted in diversity. Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences. We care for each other. We love the power of machines but we nurture each other as humans. Trust is fundamental. We assume the best in everyone, and we share ideas openly so that we have a positive impact. Use of AI in Our Hiring Process We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. But don’t worry, all hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Security and data privacy are at the core of everything we do at 1Password. The Product Security Team is responsible for implementing new security features across our macOS, iOS, Android, Windows, Linux and Web applications as well as building libraries to share common security-critical code, resolving security vulnerabilities across our applications, and promoting secure coding practices across the organization. As a Senior Developer on our Device Security squad, you will play a key role in implementing the next generation of security features in our applications, and help shape our security operations and best practices. You'll be intimately involved in ensuring secure coding practices across our code-base, guiding product teams on best practices, resolving security vulnerabilities in our products when they arise, and demonstrating leadership in the area of secure coding and development. This is a remote opportunity within Canada and the US. What you will do: * Work within a small team of developers who are specialists in Rust, Go, Swift, and Security Development * Implement new security features for the next generation of 1Password and develop secure libraries to share common security-critical code across our applications * Assist in security design efforts or scoping initiatives for new features by identifying major tasks and breaking down, estimating, and planning work * Demonstrate leadership in security development and act as a trusted point of contact for management and other developers * Code, test, debug, deliver and maintain production software systems for new and existing product features * Collaborate with a variety of teams across our hybrid core architecture from Design to QA, as well as security engineering for design guidance and secure coding practices * Work with your teammates to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way * Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions * Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback * Stay informed about the latest industry trends, technologies, and best practices in security development What we are looking for: * 4+ years of experience in software development with a security angle; development experience with modern encryption techniques and libraries or authentication protocols * 4+ years of hands-on experience with Windows security development with technical expertise in languages such as Rust, C#, C/C++, Go or TypeScript * Experience with Rust development and creating FFI interfaces, especially for Windows. Knowledge of Windows OS architecture and platform-specific optimization techniques * Familiarity with TPM and HSM functionality with proven experience in Windows security features such as Windows Hello, BitLocker, Secure Boot, and Credential Guard * A strong understanding of and passion for the security domain; that could include understanding of topics in the sub-domains of cryptography, network security, application security, common threat vectors, and access control mechanisms etc. * Excellent written and verbal communication skills; our security team often communicates nuanced topics to a variety of internal audiences, and has to understand these nuances during the design phase * You’re a self starter with strong organizational skills who enjoys solving moderately complex problems with a demonstrated ability to tackle problems and propose effective solutions * Knowledge of and practical experience with Agentic AI Model capabilities and workflows Bonus points: * Experience with SAML, OAuth and OpenID Connect * Experience working on a SaaS product * Leadership experience as a software developer in a team environment * Experience with GitHub or GitLab as well as CI/CD pipelines * Experience with system analysis and performance monitoring tools such as DataDog, SemGrep, Sonarqube, Fortify etc. * Personal experience using 1Password USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: We are seeking an experienced and strategic Senior Manager of Enterprise Customer Success to help lead our Enterprise Customer Success team at Drata. The ideal candidate will possess a deep understanding of customer relationship management, a proven track record of managing and growing large enterprise accounts, and the ability to develop and execute strategies that drive customer satisfaction, retention, and expansion. This role requires a leader who can balance strategic thinking with hands-on execution—someone who will build and own critical CS processes, drive cross-functional collaboration across Sales, Product, Engineering, Professional Services, and Support teams, and serve as a trusted advisor to both customers and internal stakeholders. You will be instrumental in scaling our enterprise CS motion while maintaining the high-touch, consultative approach that our largest customers expect. For this role, we will be hiring a candidate in only one of the three locations: Austin, Chicago or Dallas. What you’ll do: Team Leadership: * Lead and manage a team of Enterprise Customer Success Managers, providing guidance, mentorship, and performance feedback. Foster a collaborative and customer-focused culture within the team. * Highly disciplined to ensure the CS team is on point with CRM hygiene, customer cadence, and providing high value-add activities with direct correlation to financial performance. * Collaborate with Customer Success Managers to optimize customer value and support their work with Drata's enterprise customers. * Customer Relationship Management: * Develop and maintain strong relationships with key stakeholders at enterprise-level customers. * Understand the unique needs of each customer, ensuring their business objectives are met through our solutions. * Identify opportunities for upsell and cross-sell based on customer needs and usage patterns. * Strategy and Planning: * Collaborate with cross-functional teams’ stakeholders (Solution Architects, Implementation Managers, Account Management/Sales, Product, Engineering, Support) to develop and execute customer success strategies that align with the company's goals specifically in achieving customer satisfaction, retention and expansion. * Continue to revamp and develop customer journeys relevant to Drata’s enterprise customer segment including a comprehensive customer success plan, high impact activities such as roadmap/business value realization, and metrics to measure outcomes. * Monitor and refine as necessary our approach and design to align with comprehensive adoption strategies for our largest, most strategic customers. * Customer Advocacy: * Serve as a CS management point of escalation for customer issues and concerns, ensuring swift resolution and customer satisfaction. * Advocate for customer needs internally to drive overall product improvements and enhancements. * Provide thought leadership for our customers and build executive-level relationships with key accounts. * Retention and Expansion: * Develop and implement strategies to proactively identify and address churn risks, ensuring high customer retention and expansion rates. * Work with the CS team and customers’ champions to identify overall opportunities for expansion and facilitate the growth of the customer's usage of our products. * Performance Metrics: * Monitor and refine key performance metrics for the enterprise customer success team, including customer satisfaction, net promoter score, retention rates, and expansion revenue. * Reporting and Analysis: * Utilize data and analytics on team and customer performance, identify trends, and make data-driven decisions regarding process improvements, tools, and service model What you’ll bring: * Experienced in scaling a CSM team into 2X in a hyper growth environment. * Proven track record of managing and growing large enterprise accounts, driving customer satisfaction and retention. * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams. * Strategic thinker with the ability to develop and execute customer success strategies that align with company goals. * Strong analytical skills, with the ability to use data to drive decision-making and identify trends. * Proficiency in using customer success software and CRM tools. Requirements: * Bachelor's degree in Business/Marketing/similar are preferred and relevant certifications are a plus. * 10+ years of experience in customer success, account management, or a related role within the SaaS industry. Strong preference for GRC and/or Security backgrounds. * 5+ years of experience in a leadership or management capacity. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and/or stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $195,700 - $241,700 Tier 2: $176,100 - $217,600 Tier 3: $156,600 - $193,400 You can view which tier applies to where you plan to work ___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

About Mesh At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like PayPal Ventures, Paradigm, and Galaxy Ventures, we are building the infrastructure for the next era of the global economy. Join us! Overview Mesh is looking for a Project Manager to be the operational backbone of our most complex, high-stakes customer integrations. For our most strategic customers, we deploy a three-person leadership pod: a Strategic Account Manager who navigates the client's business, a Product Manager who architects the technical solution, and you — the person who makes sure all of it actually ships. This is not a note-taking role. At its core, your mandate is to maintain an airtight, living record of every commitment we've made to our largest customers — and to know, at any moment, exactly where each one stands. You'll own the operational heartbeat of each integration: transforming tangled cross-functional dependencies into a clear, executable path to launch, and driving relentless accountability for who does what next. Because we're a fast-moving startup, we hold everyone on the team to an entrepreneurial standard. We're looking for someone who doesn't just manage work — they actively automate it. You should be building systems, templates, and tooling that give you 10x leverage, so you can operate at the scale of a team of one without anything slipping through the cracks. If you're the kind of person who stays three steps ahead, thrives in ambiguity, and instinctively reaches for a script or a workflow when something feels manual — this role was built for you. What You'll Do • Drive the Log: You are the ultimate owner of the deployment timeline. You maintain absolute clarity on every internal and external dependency, holding both Mesh and the client’s teams accountable to the schedule., • Enable Engineering Velocity: You act as the translation layer between project milestones and engineering execution. You take the solutions designed by our Product team and turn them into precise, highly organized tickets, ensuring our developers have exactly what they need to build without distraction., • Coordinate the Pod: You work in lockstep with the Strategic Account Manager and Product Manager. While they figure out what to build and who to influence, you ensure the actual work gets sequenced, assigned, and delivered on time., • High Leverage & Automation: You ruthlessly optimize and automate your own operational workflows. You utilize modern tools (AI, Zapier, scripts, advanced Jira automations) to scale your output, minimizing manual administrative work so you can focus on proactively unblocking the team. Who You Are • 3+ years of project management experience in a fast-paced B2B SaaS, fintech, or technical software startup, including experience working with enterprise clients, • Entrepreneurial Drive: You are a self-starter with a demonstrated history of taking initiative. You thrive in ambiguity and take absolute ownership of your outcomes., • Relentless Organization: You are a force of operational nature. You obsess over the details, sweat the edge cases, and ensure absolutely nothing slips through the cracks., • Execution Focus: You take pride in driving a project to completion. You are comfortable running stand-ups, managing Jira boards, and holding cross-functional peers accountable to their deadlines., • Technical Literacy: While you do not need to write code or architect systems, you are highly comfortable working in a technical, API-first environment and can translate project phases into actionable engineering tasks. The annual base salary range for this role is $141,000 - $175,000 in San Francisco and New York. The compensation range provided may span multiple career levels and will be narrowed during the interview process based on factors including a candidate’s experience, skills, qualifications, and geographic location. For candidates outside of San Francisco and New York, compensation will be adjusted to reflect the applicable market and location-based pay band. The base salary range listed excludes commission (if applicable), equity, and benefits. The pay range represents the minimum and maximum target for new-hire compensation. Actual compensation may vary and may be higher or lower depending on individual circumstances. Why You’ll Love It Here At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership. This is the kind of place where you'll see your work ship fast, make real impact, and be able to point to something and say, "I built that." You'll grow fast, level up your skills, and get a front-row seat to how a high-growth company scales from the inside, with competitive comp, solid benefits, and room to stretch your craft all coming standard. If you're energized by building, learning, and shaping something big—this is where you'll want to be. In-Office Expectations Employees based in our San Francisco, New York, and Bangalore hubs are expected to work from the office at least 40% of the time (approximately two days per week). This expectation may vary slightly depending on role, team, and business needs. Certain roles that require closer cross-functional collaboration or operational support may have additional in-office requirements, which will be discussed during the interview process. Our hybrid approach is designed to balance meaningful in-person collaboration, team building, and real-time decision-making with the flexibility to work remotely. We believe this structure supports strong execution while preserving autonomy and focus time. How We Care For Our Team We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family. We offer unlimited PTO—and we mean it. Take the time you need to recharge and show up at your best. We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work. Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Description: Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions of travelers stay connected across more than 180 destinations worldwide. As part of global expansion, they are seeking a motivated Account Manager to manage and grow relationships with their carrier partners. Role Overview: As a Business Developer, you will be in charge of leading the carrier business development in Latam, Africa and Middle East carrier partnerships mainly. The objective of this role is to achieve new innovative contracts with new Mobile Carrier Operators across the world under complex enterprise sales (partnerships) negotiation. You will help strengthen their global eSIM network and collaborate with internal teams to optimize these relationships. Responsibilities: • Strategic Partnership Development:Leverage your strong knowledge of eSIM and GSMA-related technologies to proactively investigate market trends, identify new telco carriers and partners, and onboard them to enhance their product offerings in line with the approved carrier relations strategy of improving their product offerings based on approved carrier relations strategy., • Contract & Agreement Execution:Lead and oversee contract negotiations to optimize pricing, service features, and technology integrations., • Operational Coordination:Collaborate with internal teams to implement and maintain carrier agreements efficiently., • Market & Performance Analysis:Continuously review and prioritize incoming feature integrations with telco carriers, and constantly look for improvement in the current product/supplier portfolio., • Minimum of 3+ years experience in account management, business development, or carrier relations within the telecommunications industry ideally in the eSIM business, • Strong negotiation skills and proven experience in contract management with international mobile carriers., • Deep understanding of MNO, MVNO, and MVNE business models., • Experience analyzing business performance metrics and driving strategic initiatives., • Fluent in English (C1 level required); additional languages are a plus., • Experience working in fast-paced, global, and multicultural environments., • Previous experience working with mobile carriers or telecom providers., • Knowledge of eSIM and GSMA technologies., • Competitive salary with an annual performance bonus., • 20 days of paid time off., • XXXX annual training budget for professional development., • Flexible work environment (hybrid/remote options available)., • Work with a global team in a fast-growing technology company., • Career development opportunities in an international and innovative setting. Liquid error: undefined method `public_fields' for nil:NilClass

At Sanity, we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like PUMA, Spotify, Figma, Riot Games, and Skims are using Sanity to power and automate their content operations. We're hiring a Post-Sales Solution Architecture Manager to lead the team that turns successful sales into lasting customer relationships. You'll ensure customers don't just implement Sanity—they build on it, expand with it, and become its biggest advocates. Your leadership will directly shape our retention and growth, and how we earn long-term trust with the developer and content teams we serve. You'll lead a post-sales SA team that helps enterprise customers realize deep, lasting value from Sanity. Your focus is on outcomes: successful renewals, expansion into new use cases and business units, and implementations that hold up as customers grow. In practice, that means setting the team's strategic direction and personally owning your most complex, high-stakes accounts: overseeing implementations, building relationships with customer stakeholders, and navigating the moments where things get hard. You'll coach your Solution Architects on how to run value-oriented engagements: listening for what customers actually need, surfacing risks before they become problems, and mapping a clear path to success with Sanity at the center. You'll hire, develop, and retain a skilled SA team that's equally credible with developers, architects, product leaders, and content teams—and you'll build an environment where they can do their best work. That means identifying what each person is great at, helping them grow their careers, and fostering a strong culture of collaboration, empathy, and customer-centricity grounded in Sanity's core values. You'll also help evolve the core post-sales motions (onboarding, implementation reviews, expansion discovery, and health monitoring) so customers move from signed to successful quickly. A big part of this role is connecting Sanity's capabilities to customers’ business outcomes: showing customers how structured content, flexible workflows, and the modern content stack unlock faster shipping, better editorial experiences, and scalable growth. This role is deeply cross-functional. You'll partner closely with Sales to drive expansion opportunities and work with Product and R&D to ensure customer feedback shapes roadmap priorities. Must-have qualifications * Experience leading technical ICs in a high-growth environment, ideally with developer-facing or platform products * Strong technical foundation—comfortable discussing APIs, data models, front-end frameworks, integrations, and how Sanity fits into a modern content stack alongside hosting providers, ecommerce platforms, web and app frameworks, and analytics tools * Track record of driving customer retention and expansion through coaching, process design, and hands-on account ownership * Proactive about identifying risks and opportunities across the team’s customer portfolio * Clear, inclusive communicator who can build relationships with both internal and customer stakeholders * Ability to manage ambiguity and competing priorities without losing focus on what matters most to the customer * Familiarity with AI technologies and tooling with a focus on accelerating outcomes * Preference for SF based candidates, remote in the United States or Canada is an option * 5+ years in solution architecture or technical customer-facing roles * 2+ years managing customer-facing, technical teams Nice-to-have qualifications * Experience with headless CMS, headless ecommerce, or developer-focused SaaS * Familiarity with content workflows, editorial tooling, or digital experience stacks * Experience influencing product direction through post-sales customer insight and team feedback * A highly-skilled, inspiring, and supportive team * Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth * A global, multi-culturally diverse group of colleagues and customers * Comprehensive health plans and perks * A healthy work-life balance that accommodates individual and family needs * Competitive stock options program and location-based salary ___ is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Backed by Netlify, Vercel, the founders of Twitter and Medium, Heroku’s ex-CEO, and leading VCs like ICONIQ Growth, Threshold Ventures, and Lead Edge Capital, Sanity is at the epicenter of the modern digital product development stack. You can only build a great company with a great culture. ___ and join us in building a diverse and inclusive team. ___ pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're thrilled to be scaling out a new team at 1Password to keep our customers secure as they adopt AI, and we're looking for a Senior Developer to join us. This is a unique opportunity to define innovative ideas, shape our technical direction, and contribute to the execution of greenfield projects in the rapidly evolving field of AI. We’re ___ for how AI and agentic workflows are secured. Our current focus is on access management for AI agents, ensuring they can safely and seamlessly interact with other software and systems while keeping the credentials used in this exchange secure. We work across a wide-ranging tech stack in a fast-moving space. Our projects span across client-side and system-level logic to back-end systems. You’ll bring a breadth of experience that allows you to quickly jump in new tech stacks and domains and help us create and shape new products and features for this emerging market. This is a remote opportunity within Canada and the US. What we're looking for: * You have 2+ years of experience in software development * Experience with a modern backend language (e.g. Go, Node.js, Ruby, or Python). * A drive for and proven experience in software development best practices, and coding standards * You enjoy solving moderately complex problems with a demonstrated ability to tackle problems and propose effective solutions * You like communicating and collaborating and can demonstrate experience in working effectively with team and communicating technical concepts to non-technical cross-functional partners * You’re passionate about testing methodologies and debugging techniques to ensure high-quality code Bonus points for: * Strong understanding of authentication, authorization, and identity concepts (OAuth, OIDC, scoped access, policy enforcement) * Familiarity with MCP servers * Some experience with Kotlin, Swift, Rust, JavaScript, Go, or related languages. Or a demonstrated ability to pick up new languages quickly. * Experience working with distributed systems at scale, demonstrating best practices around monitoring, observability, performance and reliability What you can expect: * Code, test, debug, deliver and maintain production software systems for new and existing product features * Collaborate with cross functional teams and/or stakeholders throughout the development cycle to ensure smooth releases * Work with your teammates and project manager to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way * Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions * Participate in planning by identifying major tasks and breaking down, estimating, and planning work * Write comprehensive tests during various stages of the development cycle, ensuring code is functioning as expected * Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback * Generate and review documentation on code processes to ensure scalability * Stay informed about the latest industry trends, technologies, and best practices in development * Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Description: Chips Talk, We Listen proteanTecs is a game-changing startup that's giving advanced electronics the power to report on their own health. In a digital world built for autonomous driving, cloud computing, and AI, we depend on computing systems daily. But how can we guarantee their safety, reliability and functionality? proteanTecs is the first-ever company to provide visibility into next-gen chips while they are operating, based on the power of on-chip monitoring, machine learning, and data analytics. Here at proteanTecs, you'll be part of a team that's unlocking deep insights to make electronics more reliable, efficient, and high-quality. We're trusted by industry leaders in data centers, automotive, communications, and consumer devices – we work with the world's largest and most notable companies in tech. Why proteanTecs is a great place to work: • Fast-paced and impactful: We're a mission-driven startup, so you'll tackle new challenges daily, wear many hats, and see your work directly influence the future of electronics., • Supportive company culture: Learn from the best. Our 200+ team members are experts in their field with a proven track record of success, and they're committed to fostering a collaborative and supportive work environment., • International presence: We're a multinational company with a diverse team across multiple locations around the globe. You'll collaborate on projects with international impact, gaining a global perspective of the tech industry., • Work with industry leaders: Our solutions are used by the biggest names in tech. You'll be part of the team creating the next generation of groundbreaking products., • Cutting-edge playground: We use the latest machine learning, platforms, and tools to push boundaries and achieve breakthroughs., • Real-world impact: Our work keeps data centers, cars, and other critical systems running smoothly. Your work will directly contribute to safer, more reliable electronics., • Linor Harnik, Software Engineer - “The atmosphere here is great. Everyone's super welcoming, even the dogs! I’m happy to be part of something that's making a big difference in the industry.”, • Muhamed Eid, Logic Design Engineer - "The company believes in the team and respects them, providing us with multiple opportunities to challenge ourselves and grow, we are never bored here", • Guy Gozlan, Director of Machine Learning - "We create a never before seen solution that dramatically impacts one of the most important industries of our time" We are seeking an experienced and strategic Sales manager to join our team in the USA. This customer-facing role requires working in a large team environment including: leadership for directing and coordinating sales and field AE resources, coordination/facilitation of customer interaction between proteaanTecs Product Marketing/Engineering, understanding of the core technology requirements in the digital implementation and/or IP space, coordination of sales strategies and efforts across worldwide customer operations. • Leading pre/post-sales campaigns, managing and growing solution adoption in the territory for proteanTecs IP and solution platform., • The ability to foster and grow customer relationships throughout all levels of the customer organization to better connect our solutions with the customer's problems/business challenges and insure roadmap alignment for long term success., • Working knowledge of Strategic Selling techniques such as Miller Heiman, or Target Account Selling a plus., • Must have a deep technical knowledge and understanding of digital implementation flows (synthesis, place & route, and signoff) and/or experience with IP’s or software platforms . Understanding of semiconductor manufacturing eco-systems. Understanding of DFT chip bringup and manufacturing flows is plus. Requirements: • Min 4+ years in sales and account management or as an Applications Engineer or Design Engineer with proven track record of success, • Deep understanding of electronic systems and HW design, • Minimum MSEE/CS degree Responsibilities: • You will be responsible for building, developing, and driving a sales pipeline for our processor IP technology and software solutions in key accounts across the Silicon Valley., • Responsibilities include developing and managing a sales pipeline while driving market penetration, adoption, and revenue, • You will work closely with multi-functional teams including Application Engineers, Business Unit Marketing, Legal, Finance, proteanTecs executives and collaborate with proteanTecs sales team to achieve sales targets in the region, • Generate, develop, qualify, and drive new business opportunities in the region, including:, • Opportunity management, • Manage contract negotiations (business and legal) with customers and proteanTecs functional teams, • Articulate key value propositions for the adoption of the unique proteanTecs solution with key semiconductor companies, across the organization (executive management, marketing, architects, hardware, and software engineers), • Collaborate with technical and marketing teams to develop and execute strategies for proliferation of the technology in the region, • Provide market and account feedback to the RnD and Marketing BU to drive product roadmaps and strategies, • Track activities and provide reports to management, BU and executive personnel on account strategies activities and progress, • Develop and execute against strategic sales plans, • Maintain regular contact with multiple internal BU's team to drive enterprise-wide strategic activities

___ provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the ___ list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the ___ and testified before the ___ on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role: As an Enterprise Customer Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer. This is a remote, US-based role. Responsibilities: * Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers * Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products * Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc. * Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals) * Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!) * Establish business goals with each client and establish a plan to achieve targets Requirements: * 5-7 years experience as a Customer Success Manager or Account Manager in Financial Services or Fraud * Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Solutions Analytics, Data Science, Product, Fraud Intelligence and Engineering * Partner with Sales during pre and post sales * Self-motivated, detail-oriented, with a big appetite for making our partners successful * Experience with Salesforce and Apollo, a plus * Willingness to travel up to 25% of the time to visit clients and for industry relevant conferences * Candidates must be legally authorized to work in the United States and must live in the United States * $130,000/year - $160,000/year + bonus + equity + benefits * Employer paid group health insurance for you and your dependents * 401(k) plan with employer match (or equivalent for non US-based roles) * Flexible paid time off * Regular company-wide in-person events * Home office stipend, and more! * Follow Through * Deep Understanding * Whatever It Takes * Do Something Smart

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are excited to welcome a Staff Developer to join our Billing and Payments team at 1Password, whose mission is to build a stable, resilient and scalable billing platform to support 1Password on its journey to 50 million active users. Reporting to the Billing Scale engineering team, the Staff Developer will be responsible for the continued development of the Billing Platform that supports all of 1Password’s B2C and B2B billing needs. In addition to this, this role will be responsible for helping to mentor senior and intermediate developers, as well as shaping the overall architecture and future of 1Password’s billing services. You will work in a Golang based environment, running services deployed on our Kubernetes clusters. You will build out the tooling and processes to migrate our existing customers to this new Billing Platform as new required features are created and deployed. This role requires deep technical expertise, strong knowledge of billing processes and vendors, and the ability to collaborate closely with multiple internal engineering and product teams. Your contributions will directly impact the bottom line at 1Password, helping to collect revenue from all of our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 5+ years of billing system development experience at SaaS companies with demonstrated expertise in building and maintaining production systems that serve significant user bases * You have deep Go programming expertise with proven experience coding API first backend technologies. * You have hands-on experience with service-oriented architecture (SOA) and have actively participated in breaking up and extracting monolithic applications into distributed services. You understand the trade-offs and operational complexities this introduces * You have production API development experience with deep familiarity with HTTP protocols, RESTful design principles, and building APIs that developers, services and users rely on * You understand versioning, backward compatibility, and API evolution strategies * You have experience with on-call responsibilities and production incident response. You're comfortable debugging complex distributed systems issues and implementing preventive measures * You're a systems thinker who can see the big picture while handling implementation details. You can take large, ambiguous projects and break them down into manageable work streams and can coordinate with other developers on ownership of those workstreams * You have strong collaboration skills with experience working closely with multiple engineering teams as an internal service provider. You understand how to gather requirements, communicate technical trade-offs, and deliver solutions that meet diverse team needs Bonus points for: * Familiarity with Kubernetes and how to deploy services successfully * Familiarity with CI/CD processes, including Gitlab CI and/or Github Actions * Security experience with understanding of security-focused development practices, threat modeling, and building systems that handle sensitive data What you can expect: * Help lead the development and maintenance of our Billing Platform * Drive complex extraction projects, such as removing and/or rewriting legacy systems into modern components, requiring careful planning, rollback strategies, and coordination with dependent teams * Collaborate extensively with internal engineering and product teams to understand their needs, gather requirements for new capabilities, align on delivery schedules and ensure successful adoption of services * Participate in on-call rotations for billing services, responding to incidents, and implementing improvements to prevent future issues while maintaining high availability SLAs * Mentor other engineers on best practices, Go development patterns, and distributed systems concepts through code reviews, technical discussions, and knowledge sharing sessions * Shape the technical direction of our billing services by evaluating new technologies, proposing architectural improvements, and contributing to engineering-wide standards and practices * Build monitoring and observability into billing services to ensure reliability and provide visibility into system performance for engineering, product and support teams * You have hands-on knowledge of working with third-party payment providers (e.g., Stripe, etc) and can provide guidance for other engineers on best practices in their use. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Manager of Customer Success to help build and scale our Enterprise Customer Success team. The right candidate is an experienced manager with a proven ability to create programs to drive the customer adoption lifecycle throughout all Smartsheet accounts. As a Sr. Manager of Customer Success you will manage a team of Customer Success Managers and partner with the Director of Customer Success, Enterprise to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and net retention. You will report to the Director of Customer Success, Enterprise. Due to the collaborative nature of this role, ideal candidates will be based on the East Coast. You Will: • Manage a team of Customer Success Managers, • Meet or exceed set targets, • Set expectations with internal team members, develop a collaborative team culture while promoting career growth., • Empower team of CSMs to onboard and expand customer product usage while uncovering revenue opportunities., • Use data to track performance, forecast retention, and create customer insight, • Partner with Marketing, Support, Professional Services, and Sales to create a positive customer journey that delights customers, improves customer satisfaction, inspires referrals and guides account growth., • Build/refine programs to improve and scale, • Bring creative ideas to the group to help improve the next stages of the business, • Promote operational excellence across the Customer Success team, • Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities, • Other job duties as assigned You Have: • Business development, organization, team building and management passion, • Experience working in a cloud applications, • 5+ years working in a leadership capacity, • 8+ years of Customer Success or Account management experience in a technology/software environment, or Technical Account Management experience within Enterprise SaaS, • Passion and demonstrated ability for mentoring and team growth, • Experienced in managing a Customer Success or Account Management team, • Outstanding management skills across a varied set of responsibilities, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements, • Experience and success partnering across departments, • Bachelors (BA/BS) degree Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $135,000 - $172,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

The Customer Success Manager is the primary owner of the enterprise customer support relationship for key accounts. B2B SaaS Experience in a Customer Success, Account Management, or Technical Support environment. Bachelor's Degree in Business, Engineering, or Computer Science AND 1-2 or more ye

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. * Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Maintain clear account plans and engagement strategies for key customers * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as the voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Maintain accurate account data, notes, and activity tracking * Meet KPIs related to engagement, retention, and growth * Contribute to building scalable customer success processes and playbooks * Travel on-site to meet with clients (~30%) * Support evolving initiatives as the company grows * 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment * Experience working with healthcare customers or within healthcare operations strongly preferred * Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented mindset * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. Role Sword Health is looking for an entrepreneurial individual to join our fast-paced and dynamic Health Plan Customer Success team. You will work directly with customers and internal teams to onboard, manage, and grow Sword’s expanding portfolio of health plan customers. We are seeking Customer Success leaders who are comfortable managing a range of accounts, who love building relationships with our health plan customers, and who are laser-focused on delivering results. The ideal fit will be an organized, detail-oriented, resourceful, and naturally collaborative individual with a passion for delivering better health care to those who need it most. AI Proficiency at Sword Health AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. * Explorer (Level 1) — Uses AI daily to boost personal productivity * Builder (Level 2) — Creates workflows and tools that elevate the whole team * Integrator (Level 3) — Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. * Day-to-Day Account Ownership: Lead the end-to-end lifecycle for a high-priority book of health plan business. You aren't just managing accounts; you are the "General Manager" of your portfolio, driving long-term retention, health plan satisfaction, and revenue growth. * Build trusted & strategic relationships with our health plan customers — understand their needs/objectives and drive Sword’s clinical and economic outcomes to exceed them. * Navigate Complex Payor Landscapes: Masterfully navigate the nuances of various lines of business (ASO, Fully Insured, Medicare, and Medicaid) to ensure Sword’s value proposition resonates with diverse internal payor stakeholders. * Maximize Partner Value Post-Pull-Through: Serve as the primary lead for the health plan’s employer portfolio. You will ensure operational excellence by identifying barriers to sustained enrollment and collaborating with plan partners to streamline the ongoing member experience. * Champion Clinical & Economic ROI: Act as a consultative partner by translating complex data sets into compelling narratives. You will prove Sword’s impact through rigorous reporting, and high-impact Business Reviews. * Architect Account Plans: Develop and maintain multi-year account success plans that identify white space for expansion, mitigate churn risks, and align Sword’s roadmap with the customer’s overarching population health goals. * Internal Collaboration: Partner with Implementation and Marketing teams to ensure seamless launches and aggressive member enrollment targets. * Payor Growth & Renewals: Own the renewal process and identify organic growth opportunities, working closely with sales to upsell new products or expand into new lines of business. * Voice of the Payor: Serve as a bridge between the market and the Sword Product team. Distill payor-specific feedback, regulatory requirements, and competitive intelligence into actionable insights to influence our product evolution. * Operational Excellence: Mentor junior team members and contribute to the "playbook" of the Health Plan team, building the scalable processes necessary for a world-class Customer Success organization. * Experience with managing national and regional health plans across fully insured, ASO, and Medicare lines of business. * 5+ years of experience in enterprise-level customer success/account management or roles, ideally in digital health with health plan experience * Experience building relationships with team members, customer stakeholders, c-level executives, and third party organizations * Strong understanding of the payor financial landscape, including medical loss ratios (MLR) and value-based care models. * Strong process orientation, with an ability to identify needs and execute projects that improve our Customer Success practice and relationships with partners. * Strong growth mindset and ability to influence via analytical and story-telling skills * Strong project management skills, ability to manage multiple customers and projects simultaneously, keeping stakeholders aligned on key deliverables and timing * Ability to create structure within an ambiguous environment. * Passionate about bringing world-class healthcare to those who need it * No ego, highly collaborative, goal-oriented and confident; comfortable working in ambiguity and generally being adaptable. $116,340 - $182,820 a year *This range includes base, variable and equity These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*, • Life and AD&D Insurance*, • Financial advisory services*, • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*, • Health Savings Account*, • Equity shares*, • Discretionary PTO plan*, • Parental leave*, • 401(k), • Flexible working hours, • Remote-first company, • Paid company holidays, • Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ABOUT THE COMPANY Tembo Health is a telemedicine company focused on improving health outcomes for older adults. Our flagship services are dementia care management and urgent care in assisted living and memory care communities as well as in the home. We expanding our services and looking for team members who can help us execute on early successes and scale. We're venture backed, with funding from big tech investors like Bloomberg Beta, B Capital, Resolute, AARP and led by a cadre of entrepreneurs who have built and scaled unicorn tech companies (e.g., Flatiron, Oscar, Imagen). Our team includes startup veterans, physicians, and more. We're here to make a big, meaningful impact on healthcare and have fun while we're at it. We're looking for smart, mission-driven, goal-oriented team members who are creative problem solvers and big dreamers. If that sounds like you, let's talk! ABOUT THE ROLE We’re looking for a Customer Success Manager to assist us with our growing clinical team. Responsibilities. • Manage relationships with key stakeholders. You'll make sure that our partner facilities and their patients get the service they deserve by onboarding facilities, coordinating care, and monitoring internal KPIs. You'll ensure a high level of satisfaction and low level of partner churn by serving as a liaison between our partners and the Tembo team, providing clinical teams at partner facilities insight into how their operations can improve, and corresponding with executives at partner facilities regarding the impact of Tembo., • Manage day-to-day clinical operations. You'll be asked to coordinate and execute all non-clinical aspects of patient care, starting with patient registration through appointment note sharing through claim followup. With in the first week, you'll own and manage day-to-day clinical operations with activities like • patient registration, • onboarding facilities, • developing monthly facility reports, • designing and implementing clinical workflows for new specialties, • implement high levels of automation ABOUT YOU Qualifications. You’ll be successful in this role if • You have a service first mentality, • You strive to make things efficient, • You love the challenge of figuring out something new, • You’re not afraid to pick up the phone, • You've worked in a customer success or similar role for 3 or more years, • You're skilled at, • Excel, • Data analysis, • Problem solving The following experiences are suggested but not required: • You've worked on large or growing teams, • Experience with enterprise level contracts

About the Senior Product Manager role at Headspace: We are seeking a Senior Product Manager to drive product strategy for a new wellness product area within Headspace. This role sits at the intersection of content, platform, and mobile experience, focusing on initiatives that drive engagement and value for our members. As a Senior Product Manager, you will be responsible for defining, building, and scaling our product offerings, working cross-functionally to deliver measurable results. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require not only executional excellence, but courage, clarity, and curiosity to build what’s next in mental health. What you will do: • Define the product strategy, vision, and roadmap for sleep & wellness product areas, focusing on maximizing key metrics like member engagement and retention., • Identify, evaluate, and synthesize new product opportunities, market trends, competitive analysis, and member/partner feedback to ensure product solutions are best-in-class and align with Headspace's overall goals., • Own the strategy and execution for improving members’ early lifecycle experiences with partner-integrated products to drive higher activation and retention., • Lead the entire product lifecycle, from ideation and detailed specification through development, launch, and post-launch iteration., • Work closely with Engineering to define and prioritize clear product requirements, non-functional requirements, and platform capabilities for scale., • Partner cross-functionally with Engineering, Design, Marketing, and Business teams to ensure alignment and successful execution of the product roadmap., • Establish clear metrics for success (e.g., member adoption, engagement, LTV) and rigorously track and report on product performance. What you will bring: Required Skills: • At least 3-5 years of experience in Product Management, with a proven track record of owning and launching products or significant features., • Proven track record of defining and launching successful 1st/3rd-party integrated products that drive measurable business growth., • Direct experience with end-to-end product delivery, including shipping and managing mobile experiences on iOS/Android., • Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels., • Experience working closely with Engineering, Design, and Marketing/Business teams on product strategies. Preferred Skills: • Experience in the digital health, consumer wellness, or enterprise wellness sectors., • A passion for mindfulness, mental health, and the mission of Headspace., • Prior experience scaling a product in a high-growth environment. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $124,400-$195,500 equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. Manager of Customer Success and may work remotely from the Western US territory. Customer Success or Account Management experience (or equi

Senior Enterprise Customer Success Manager. Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company. We provide stock equity to ensure that as the company grows, you share directly in that success.

About Instruqt At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation. We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration. We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. Location: Remote (US, Canada) - East Coast Preferred We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base. The Role This is not a traditional “check-in and QBR” CSM role. This is a revenue-impacting, expansion-focused, value-driven role responsible for: * Protecting and growing $50K–$500K+ ARR accounts * Driving measurable adoption across GTM teams (Marketing, Sales, Education) * Own the customer journey from Onboarding to Expansion * Proving ROI in business terms * Turning champions into advocates You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders. What You’ll Own: * Retention & Health * Maintain >95% gross retention across your book * Identify churn risk early (budget, adoption gaps, technical blockers) * Drive executive alignment and renewal strategy 120+ days in advance 2. Expansion Revenue * Drive land → expand motion across GTM departments * Identify upsell opportunities tied to: * Increased usage * New use cases (Marketing → Sales → Education) * Strategic initiatives * Partner with AEs to close expansion deals ($50K–$500K+ ARR) 3. Adoption & Time-to-Value * Own onboarding for strategic accounts * Ensure successful adoption and utilization of new product and feature releases. * Reduce friction in content creation and scaling 4. ROI & Executive Alignment * Quantify value with your customers in terms of: * Reduced churn * Increased pipeline * Higher win rates * Faster onboarding * Run executive QBRs tied to measurable business impact 5. Advocacy & Champions * Develop multi-threaded relationships * Cultivate referenceable customers * Contribute to case studies and referrals What “Great” Looks Like: In your first 12 months, you will: * Maintain 95%+ logo retention * Contribute meaningfully to 120%+ NRR * Drive at least 2–4 expansion motions across your portfolio * Elevate conversations from “lab usage” to “revenue impact” * Build trusted advisor relationships with Director+ level stakeholders Who You Are: Experience * 5+ years in Customer Success, Account Management, or Strategic Consulting * Experience managing $100K+ ARR SaaS accounts * Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) * Comfortable working with Sales Engineers and technical stakeholders Skills * Strong business acumen, can tie product usage to revenue impact * Confident in executive conversations * Data-driven and analytical * Expansion-oriented mindset * Clear, structured communicator Bonus * Experience supporting Marketing or DevRel teams * Familiarity with developer tools * Background in technical education or enablement * Sales or Sales Engineering experience Why This Role Matters Instruqt’s growth depends on: * Expansion inside existing accounts * Increased product adoption across GTM teams * Clear ROI storytelling * Strong champions who bring us into new companies Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion. Compensation * Competitive base salary * Performance-based variable tied to retention and expansion * Equity participation * Remote-first culture * High-impact, high-visibility role If you want to build category-defining customer relationships at a company shaping the future of product adoption, we’d love to talk. Your application has been successfully submitted!

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

Mendix – the leading low-code application development platform:The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process. Read our ___ to learn more about the wealth of software and solutions global organizations have built with the Platform. At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do. As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix. Role Overview Siemens is seeking a Customer Success Manager (CSM) to support strategic semiconductor customers across the Mendix and RapidMiner product portfolios. This role is a post‑sales individual contributor position designed for an experienced mid‑level Customer Success professional who can operate confidently in complex, enterprise environments.The CSM will act as a trusted business and technology partner to customer stakeholders, focusing on driving platform adoption, measurable business outcomes, and long‑term value realization. While not expected to be a deep product specialist, the CSM is expected to bring strong technical fluency—with the ability to understand modern software platforms, data, and AI‑driven solutions—and to effectively engage with technical customer audiences.This position requires direct electronics and/or semiconductor industry experience and the ability to collaborate closely with internal Siemens technical experts, product teams, and partners to deliver successful customer outcomes. Key Responsibilities:1. Strategic Customer OwnershipOwn post‑sales success for a portfolio of semiconductor customers, serving as the primary point of accountability for customer value realization, satisfaction, and long‑term relationship health.1. Adoption & Value Realization LeadershipDevelop and execute customer success plans that drive adoption and sustained use of both Mendix and RapidMiner, aligning platform capabilities—including AI‑enabled use cases—to customer business objectives, operating models, and digital transformation initiatives.1. Business & Technical Stakeholder Engagement Build trusted relationships with executive, business, and technical stakeholders, demonstrating the ability to communicate credibly across audiences and translate between business goals and technical enablement strategies.2. Expansion & Growth EnablementIdentify expansion opportunities by understanding customer priorities, technical maturity, and roadmap alignment; partner closely with Sales, Account Executives, and Services to support renewals and growth.1. Cross‑Functional OrchestrationCoordinate internal Siemens resources—including product specialists, professional services, AI and analytics experts, partners, and support teams—to ensure customers receive the right expertise at the right time. Required Qualifications:· 5–8 years of experience in Customer Success, Technical Account Management, Consulting, or post‑sales roles within enterprise SaaS or technology organizations.· Must‑have experience supporting electronics and/or semiconductor customers, such as fabs, IDMs, electronics manufacturers, equipment manufacturers, or related ecosystem partners.· Demonstrated technical background or technical fluency, gained through roles such as systems analyst, technical consultant, DBA, software implementation, data/analytics, or similar hands‑on or adjacent technical experience.· Strong ability to understand and articulate modern software platforms, including data, analytics, AI‑enabled solutions, and enterprise architectures.· Proven success managing complex, multi‑stakeholder enterprise accounts and driving outcomes across long customer lifecycles.· Strong business acumen with the ability to translate customer goals into adoption strategies and measurable success outcomes.· Experience partnering with Sales and Services teams to support renewals and expansion.· Excellent executive‑level communication, presentation, and relationship‑building skills. Preferred Qualifications:· Experience working with AI, analytics, low‑code, or digital transformation platforms.· Background in manufacturing, industrial software, or enterprise IT environments.· Familiarity with value‑based success frameworks, success planning, and customer health measurement. Why Siemens:At Siemens, we enable customers to accelerate digital transformation at enterprise scale. This role offers the opportunity to work closely with leading semiconductor organizations, combining business leadership and technical fluency to drive adoption, innovation, and long‑term customer value across a world‑class software portfolio.$130,000 - $265,000 a yearIf you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply. Equal Employment Opportunity StatementMendix/Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, ___. Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, ___. California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click ___.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building out our Vulnerability Management team, and we’re looking for an Engineering Manager to help shape it. This team helps ensure that security risks across 1Password’s software, infrastructure, and dependencies are identified, prioritized, mitigated, and resolved quickly, while ensuring a great user experience. The team is responsible for our internal vulnerability management program and our public-facing Bug Bounty program. Internally, we partner with product, design and development teams, along with security specialists to ensure vulnerabilities are prioritized and remediated appropriately. Externally, we partner with the security research community, publications, and other specialists to identify and remediate security issues, while upholding principles of transparency as a responsible industry leader. As an Engineering Manager, you’ll be responsible for enabling your team to deliver meaningful impact while maintaining a healthy, accountable, and collaborative environment. You’ll set clear direction, shape technical and delivery strategy with your team, support the growth and performance of engineers, and ensure strong communication and alignment with cross-functional partners to successfully achieve team and organizational goals. This is a remote opportunity within Canada and the US. What we're looking for: * Strong background working in software development, either as a software engineer, security researcher, tester, or as an engineering manager of software development teams. * Strong background building, scaling, coaching and leading high performance software development or engineering teams. * Strong experience communicating with internal and external stakeholders; interacting with members of the public on behalf of an organization, and communicating risk to senior leadership teams. * Strong experience working within the security domain, either working for a security company, as part of or managing security teams, as a security developer, engineer, or researcher. * Experience with vulnerability management programs - this may come in the form of a program owner, security researcher, pentester, security developer, security engineer, work on bug bounty programs, etc. * Experience with AI Adoption, AI Tooling, and enablement * Experience coordinating and delivering on large scale projects Bonus points for: * Prior experience working with application security teams in a medium sized tech organization * Prior experience with all of pentesting, bug bounty programs and vulnerability management * Prior experience working closely with governance, risk and compliance teams * Significant experience with AI tooling in the security space * Significant experience building and scaling security teams * Significant experience building new teams from scratch and working with ambiguity to set clear boundaries and technical direction What you can expect: * Manage a team of engineers and develop engineering leads. Foster an environment of innovation, execution and collaboration. * Rapidly mature and scale the Vulnerability Management Program at 1Password, with a clear focus on innovation and AI * Conduct recruiting and hiring activities to build and grow a team of strong engineers to create a high performance and inclusive workplace. * Work to scope and plan key deliverables for projects and initiatives with the team. * Drive execution with an emphasis on iterations and deliverables, quality, velocity and communication. * Provide technical leadership to engineers both in your team and across the engineering organization. Even if you don't tick all these boxes, we want to hear from you. We understand that everyone's experiences are unique. The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and a focus on shipping quality code, we want to hear from you. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: * A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. * Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. * Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. * You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. * You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization * Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. * Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. * Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. * You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. * Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 * Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. * Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. * By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 * Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. * Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. * Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 * Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. * Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. * Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as___, case studies and product discussions. * Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About the role: The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal. As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. his is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Ensure ongoing success and value realization for Samsara’s enterprise customers., • Define and execute long-term strategies for the Select Customer Success team that support Samsara’s commitment to providing excellent service., • Find and grow the next generation of CSMs at Samsara., • Keep executives informed of progress and advocate for change when needed., • Lead from the front with a willingness to get your hands dirty., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • Hire, develop, and lead an inclusive, engaged, and high-performing team. Minimum requirements for the role: • 8+ years in Customer Success, account management, or consulting., • 3+ years in management positions, including recruiting and retaining top talent., • Experience with $1M+ ACV customers., • Experience with Enterprise SaaS., • Ability to travel within the United States for customer meetings and events (up to 25%)., • Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology., • Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara’s C-suite., • Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance., • Solutions-focused with strong problem-solving skills and a bias for action., • Ability to think big while also executing with excellence., • Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment., • Diplomacy, tact, and poise under pressure when working through customer issues., • Demonstrated ability to foster an inclusive team environment that values diverse perspectives., • Bachelor's degree from a 4-year institution. An ideal candidate also has: • Led a team where each team member managed a portfolio of 8-20 accounts., • Experience using Gainsight., • Passion for going above and beyond the call of duty for their customers and team members., • Proven track record of partnering with account executives to develop and execute commercial expansion strategies., • Strong program management experience., • Strategic consulting experience.

Amplitude is the leading AI analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at ___. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The candidate MUST be able to support west and central located customers. The ideal cities include, but not limited to, the following. The ideal cities include, but not limited to, the following: San Francisco, CA Seattle, WA Los Angeles, CA San Diego, CA Portland, OR Denver, CO Phoenix, AZ Remote - West About The Role & Team Join us as we deliver innovative and creative solutions to our customers. We're looking for a Senior Customer Success Architect that will be based in the west region with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for "how things work" and "how things should work". You are a solution- and execution-oriented individual with a dedication for getting things done. As a Senior Customer Success Architect, you will: • Serve as a trusted technical advisor for our customers., • Possess a mastery of Amplitude products in order to provide strategic consultation in taxonomy design, instrumentation and data governance., • Be an expert in the Digital Optimization System in order to successfully guide our customers as they integrate Amplitude into additional data flows and business processes, thereby making Amplitude an integral business partner., • Gather, organize, and report trends and customer insights to optimize business processes, documentation and services., • Collaborate cross-functionally with teams like Amplitude's Product, Engineering, Platform Support and Customer Success Manager to streamline internal processes and improve data management experience for our customers., • Potential travel is once per quarter. You'll be a great addition to the team if you have: • Execution and customer service oriented skills, able to effectively prioritize and complete customer deliverables on-time and drive outcomes., • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies., • Problem-solving mentality and positive attitude towards the change that comes with working at a rapidly growing company., • Prior experience working with SaaS solutions in the following domains is preferred: product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of our___. At a minimum, you need to have: • At least 5 years of customer facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts., • Competent in API / SDK concepts, programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs). The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. Some of our benefit programs include: • Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental,Vision on select plans, • Flexible time off, paid holidays, and more, • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more, • Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support, • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only), • Employee Stock Purchase Program (ESPP) Other fun facts about Amplitude: • We were recognized in the ___., • Our customers love us! They've said we're the ___ for 15 quarters in a row on G2., • We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™, • We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world., • We invest in our people. We offer mentorship programs, management training, and wellness initiatives., • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off., • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL., • We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo., • Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom. Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. This role is eligible for equity, benefits and other forms of compensation. Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $168,000 - $252,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan. #LI-Remote #LI-GF1 By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the ___. Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @___ email address. You can learn more about how to protect yourself from these types of fraud by referring to ___. Please exercise caution and cease communications if something feels suspicious about your interactions.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer’s business goals and help them achieve those goals through the use of Auctane products and services. CSMs look for opportunities to make a customer's account as efficient as possible, as well as look for potential areas of monetization. Responsibilities include maintaining a strong knowledge of ShipStation and E-Commerce, specifically in regard to carrier choice and understanding what services yield the highest return in company monetization. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. This position is remote and is based in Pittsburgh, PA or Greensboro, North Carolina or Raleigh, North Carolina. Travel Requirements: Spend 3-4 days per week physically with customers at their shipping locations Travel to Auctane’s home office or other training/meeting locations within the US 2-4 times per year Sales Perks: • 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One), • 🌐 Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX, • 💰Competitive Compensation Packages Salary Range for CO applicants is: $100K base + $24K variable commission. About the team The Customer Success department's purpose is to to build and maintain strong relationships with our most strategic and highest revenue producing customers. The team provides customers with exceptional service and technical expertise in shipping, logistics, software and hardware. The department drives retention, increases merchant shipments by saving them time and money, and helps the business to grow profitable revenue by recommending and implementing Auctane products and services. What will you be doing? • Researches and analyzes current accounts for signs of efficiency and potential for monetization, • SalesForce, Looker, MGMT, • In-depth understanding of ShipStation Applications and E-Commerce markets., • Read and interpret documentation and use critical thinking to resolve issues and communicate functionality of the application to users., • Initiates escalations for cases that need more extensive troubleshooting, code changes, or other developer support utilizing a standard escalation process., • Ability to use programs like Jira, ZenDesk., • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to research individually using resources and draw conclusions using critical thinking., • Ability to write clear and concise notes with appropriate detail following the escalation procedures., • Get in contact and meet with customers to inform them of potential savings and changes in their account that will benefit their process as well as what they are spending with their carriers., • Ability to use programs like Looker, SalesForce, and MGMT, • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to recognize deficiencies within accounts in terms of process and workflow., • Knowledge of best practices in shipping given the customer’s selling vertical., • Knowledge of carriers and the shipping industry of the current day., • Ability to communicate complex carrier information in a way that is consumable to the customer., • Communicates trending questions, issues, and product suggestions internally, clearly and concisely., • In-depth knowledge of ShipStation, • Ability to clearly explain and define issues and expectations., • Collaborates with other departments to ensure the customer experience is seamless., • Ability to clearly explain and define issues and expectations, with all necessary details., • Assist ShipStation support staff with resolving escalated customer conversations, • Work with ShipStation support agents on tactics to help de-escalate volatile customer conversations., • Meet with customers to analyze their account for deficiencies in workflow, automation, and carrier spend, as well as look for monetization opportunities., • Travel to customer locations and provide in-person guidance and partnership, • Deliver Business Reviews and other value added materials (Carrier Cost Analysis Reports, Feature launch materials, etc) to customer in person at their business/shipping locations, • In the event of major platform issues or any kind of business interruption, join the customer in person at their location, triage the issue in real time, and demonstrate our commitment to resolution What are we looking for? • Four or more (4+) year’s of account management and/or customer service experience, • Proven experience managing 15-30 enterprise customers OR 30-50 enterprise and SMB customers, • Has experience doing quarterly in-person customer visits, • Experience with B2B or SaaS software preferred, • High School Diploma or G.E.D required, • Based locally in the Pittsburgh, Greensboro or Raleigh market. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. The Tech • Salesforce, • Zoom, • Zendesk, • JIRA, • Slack, • G Suite, • Looker What do we offer? • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!, • 🌅 We offer 12 paid holidays for all of our US employees!, • 💰401k employer matching program – because your future deserves a friendly boost!, • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements., • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans., • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions., • 💪🏽We offer gym discounts to help you stay fit and healthy!, • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way., • 🔗 Employee Referral Program! We reward employees helping us find top talent!, • 💜 An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive., • 🏢 Attractive HQ in the heart of central Austin, Texas. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) • Sit for prolonged periods of time, • Utilize wrist and hands for a prolonged period of time, • Walk short distances, • Stand for short periods, • Speaking and conversing with others, • Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents___

Über die Position / About the job: Für den Ausbau unserer Salesforce suchen wir daher dich, eine/n Account Executive (all genders) – Enterprise Sales. In dieser Rolle bist du ein wichtiges Mitglied in unserem auf Skalierung ausgerichteten Vertriebsteam und machst aus Interessenten begeisterte collect.AI-Kunden. Was dich erwartet / What to expect: • Du führst eigenständige Outbound Aktivitäten durch, • Du überzeugst jede Woche potenzielle Kunden in (Online-)Produktdemos und Discovery-Calls von den Vorteilen unserer Lösung für ihr Business, • Du führst in hoher Frequenz (Online-)Produktdemos mit Expert:innen aus den Fachbereichen Finance, Compliance, IT, Vertrieb und Marketing durch und vermittelst ihnen effektiv die Vorteile unserer Lösung, um ihr Geschäft voranzubringen, • Du zeigst unseren Kunden, wie sie mit unserer Lösung ihren Cashflow, die Kundenzufriedenheit und -loyalität sowie die Reliabilität ihrer Liquiditätsplanung deutlich steigern können und führst sie gezielt zum Vertragsabschluss, • Du schließt deine Mission erfolgreich ab, wenn der Deal abgeschlossen ist, und danach übernehmen deine Kolleg:innen im Customer Success und das Key Account Management für die Langzeit-Kundenbetreuung, • Von Zeit zu Zeit betrachtest du Messen und Events als dein „Jagdrevier“ Das bringst du mit / That's what you bring to the table: • Du bringst 3-5 Jahre praktische Erfahrung als Account Executive oder Sales Manager bei einem SaaS- oder Payment-Solution-Provider im Enterprise-Segment oder aus der Energiewirtschaft mit, • Du hast Erfahrung im Umgang mit CRM-Software, bevorzugt HubSpot, sowie LinkedIn Sales Navigator und anderen Sales Enablement-Lösungen, • Du zeichnest dich durch eine positive Einstellung, Leidenschaft für Vertrieb, vorbildliche Arbeitsmoral sowie Ergebnisorientierung aus, • Um in dieser Position erfolgreich zu sein, brauchst du ein hohes Energielevel sowie eine brennende Leidenschaft für Sales & New Business, • Du hast idealerweise ein Netzwerk mit Kontakten in die Energiewirtschaft, • Du beeindruckst deine Kolleg:innen immer wieder aufs Neue durch die Präzision deiner Einwandbehandlung, deine ergebnisorientierte Gesprächsführung sowie deine Abschlussstärke, • Werde Teil eines internationalen Teams aus Technologie- und Business-Expert:innen, • Dein Gehalt setzt sich aus einem Fixgehalt und einem variablen Gehalt zusammen, • Genieße ein modernes Büro mitten im pulsierenden Herzen von Hamburg, • Gestalte dein flexibles Arbeitsumfeld mit der Möglichkeit, innerhalb der EU remote und mobil zu arbeiten, • Profitiere von attraktiven Corporate Benefits & FutureBens Vergünstigungen, • Erhalte einen Zuschuss zum Deutschlandticket, • Sichere dir einen monatlichen Zuschuss zum Lunch, auch im Home-Office, • Greife uneingeschränkt auf die E-Learning-Welt von UDEMY Business für deine berufliche und persönliche Weiterentwicklung zu, • Bleib aktiv mit einer Urban Sports Mitgliedschaft (M oder L) Über uns collect.AI offers an intelligent SaaS platform that is designed to revolutionize the way European enterprises liquify their assets. Our cutting-edge AI-driven technology streamlines cash-flow optimization, ensuring a world where all receivables are reliably transformed into liquidity. The SaaS solution automates, personalizes and elevates customers' accounts receivable management processes to optimize collections and costs while improving customer satisfaction. collect.AI provides a platform which enables customers to build industry-specific accounts receivable management processes in a flexible way. Smart assistants and smart insights support in taking the best data-driven decisions along the way. The platform can be seamlessly integrated with existing system landscapes. Join the future of smart, fast, and efficient liquidity management, join the collect.AI team and experience unprecedented personal growth and a fun place to work.

Company DescriptionSwiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations. Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship. Engineering at SwiftlyEngineering at Swiftly is not only about writing code – we believe in creating empowered product teams that work together to conceptualize new features and bring them to life. Each team aims to strike a balance between delivering incremental improvements, creating prototypes to test new ideas and mitigate risks, and building scalable software using industry best practices. We’re guided by a mission to positively impact transit riders, and we embrace humility and intentionality in how we make technical decisions so that we best meet our customers’ needs. The RoleSwiftly is looking for an Engineering Manager to lead a cross-functional product team that builds the real-time operational tools transit agencies rely on every day. Your team owns Live Operations (a real-time, map-based dispatch dashboard), GPS Playback (historical trip analysis), and an expanding suite of communication and coordination capabilities that connect dispatchers, operators, and field supervisors. We seek Engineering Managers who are curious about problems to solve and orient toward impact by being flexible in their specific contributions to help their team succeed. You will be responsible for growing and supporting a high-performing team, driving delivery of complex web-based products, and ensuring your engineers have the context, support, and technical direction they need to do their best work. You should bring deep familiarity with modern web technologies, real-time data systems, and map-based applications — enough to guide architectural decisions, mentor engineers, and engage credibly in technical discussions. The team is at an exciting inflection point: sustaining and improving established products that agencies depend on daily while building new capabilities that will define how transit operations teams communicate, coordinate, and resolve issues in real time. You'll need to balance these priorities, collaborate closely with partner teams, and help the team navigate the transition from early-stage features to scalable, enterprise-ready products. We encourage you to apply if you meet half or more of the requirements and are excited to learn about the rest. Above all else, we value candidates with a growth mindset, the aptitude to learn, and strong motivation to deliver impact to customers. If this is exciting to you, we'd love to talk! • We use AI tools for scheduling and summarization in our hiring process. We do not use AI tools to make decisions about who moves forward or to assess the strength of candidates. Every application is reviewed and all hiring decisions are made by Swiftly team members. This is an active, open role that we are currently hiring for at Swiftly., • Partner with the team's Product Manager, Designer, and Engineers to understand customer needs, define impactful solutions, set milestones and goals, and deliver valuable products to market, • Facilitate technical discovery, translating rapid learning into product designs and guiding engineers as plans solidify, • Guide the team to balance technical excellence with rapid delivery, evolving practices as products scale, • Proactively seek feedback and communicate progress, learnings, and blockers to drive alignment across teams, • Manage team members with a focus on enabling a supportive, inclusive, growth-oriented, and outcome-focused culture on the team, • Balance investment across sustaining established products and delivering new capabilities, adjusting priorities as the team's product portfolio evolves, • Stay apprised of developments in AI tooling, capturing improvements that drive efficiency and effectiveness of the team as product development evolves, • Collaborate with partner product teams to ensure cohesive cross-team solutions, particularly where your team's products integrate with mobile, embedded, and backend systems, • Create an environment where your direct reports are proud to work at Swiftly, as measured by employee retention and employee satisfaction scores, • 3+ years of experience in engineering team leadership and people management, with a track record of developing engineers and building high-performing teams, • Proven experience guiding teams toward outcomes and delivering end-to-end products in cloud-based SaaS environments, • Broad experience across the stack (frontend, backend, data). Bonus if you have experience with AWS, JavaScript/___, Postgres, Java, • Familiarity with real-time data systems, including technologies like WebSockets, pub/sub architectures, or streaming data pipelines, • Experience with map-based or geospatial web applications is a strong plus (e.g., MapLibre, Mapbox, Leaflet), • Comfortable applying modern AI tools and techniques in the software development lifecycle to accelerate development, • Strong ability to support team execution by clarifying goals, breaking down work effectively, and managing competing priorities across multiple product surfaces, • You seek and internalize feedback (a core Swiftly value!) and approach technical debates with humility

We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their work. With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We already are a core part of their jobs. We're at an exciting stage of our journey and growing fast. We're serving ___ like Cursor, Clay, Whatnot, and Persona, and aim to 5x our growth by the end of 2026. Dust is a ___ with an experienced and determined team of optimists (coming from companies like Stripe and OpenAI) that likes to focus on users, getting great things done by shipping fast, and doesn’t take itself too seriously while doing so. Dust is seeking a Founding Partnerships Lead to build our partner ecosystem in the UK from scratch. This is a business development role at its core: your job is to identify, engage, and activate the partners who will become a meaningful source of pipeline and revenue for Dust in the UK market. We've proven the partner motion in France (€1.5M+ ARR in under a year, strong SI and reseller traction). Now we need someone to figure out what works in the UK, where the landscape, buyer expectations, and partner ecosystem are fundamentally different. This is a 0-to-1 role. There is no existing UK partner program, no playbook, no team. You'll be the first person on the ground, responsible for building relationships, closing early partnership agreements, and proving that partners can generate real pipeline for Dust. You'll work cross-functionally with Sales, Field Marketing, Growth, Community, the France Partnerships team, and the Executive Team to make this happen. All types of partnerships are in scope: resellers, system integrators, consultancies, agencies, tech alliances, affiliates, community partners, and anything else that drives results. We care about what works, not what fits a predefined category. This role has a path to leadership. As you prove out partner-market fit and demonstrate impact, there will be opportunity to build and lead a UK partnerships team. We're looking for someone who can start as a hands-on builder with the ambition to grow into a team leader. * Build Dust's UK partner ecosystem from zero. Identify, qualify, and recruit the partners best positioned to reach B2B SaaS and Fintech buyers in the UK, across any partner type * Drive partners to pipeline. This isn't about signing logos. Your success is measured by partners generating qualified opportunities, co-selling with Dust AEs, and closing deals. Own the full journey from first conversation to first partner-sourced deal * Develop and test partnership models that work for the UK market. Leverage what exists from France (program tiers, enablement, Wesype as distributor) but be willing to reinvent where the market demands it * Create activation playbooks that take partners from signed agreement to actively selling. Build the training, enablement, and co-selling infrastructure needed to make partners effective * Own UK partnership pipeline and revenue targets, with latitude to experiment with creative deal structures, incentive models, and go-to-market approaches * Work hand-in-hand with UK Sales (AEs and BDRs) to ensure partners are pipeline accelerators. Build deal routing, co-selling motions, and account mapping that the sales team actually uses * Collaborate with Field Marketing (Events, Content, Community) to build joint events, co-branded content, and community activations that serve both partner development and demand generation * Stay tightly connected with the France Partnerships team to share learnings, adapt proven playbooks, and maintain consistency where it matters * Partner with Growth Marketing to turn partner activity into scalable demand: co-hosted webinars, joint case studies, partner-led content, and event-driven pipeline * Coordinate with Product and Engineering on integration priorities, partner feedback, and joint solution development where relevant * 5+ years in partnerships, business development, or channel sales in B2B SaaS. Experience in fintech, developer tools, productivity platforms, or AI/ML is a strong plus * Proven 0-to-1 builder. You've built partner programs or BD motions from scratch, not just managed existing ones. You know what it takes to go from a blank page to real pipeline * Track record of driving revenue through partners. Specific examples where partnerships you built directly drove measurable pipeline, customer acquisition, or closed revenue * Experience working with B2B SaaS and/or Fintech ecosystems in the UK. You understand the landscape: who the key SIs, consultancies, agencies, and ecosystem players are * Cross-functional operating experience. You've worked effectively across Sales, Marketing, Product, and leadership teams in a fast-moving environment * Entrepreneurial and scrappy. You thrive in ambiguity, create structure from scratch, and move fast with limited resources. You're comfortable being a team of one before you're a team of many * Familiarity with the AI/ML landscape and enterprise AI deployment is strongly preferred * Business development instinct. You naturally think about how to turn a relationship into a pipeline source. You're not just a relationship manager; you're a dealmaker * Strategic thinker. You can zoom out to design a program with long-term vision while executing tactical partnerships today * Exceptional relationship builder. You build trust quickly with partners, internal stakeholders, and executives across cultures and time zones * Data-driven. You use metrics to prioritize, make decisions based on evidence, and can clearly report on impact * Strong communicator. Excellent written and verbal skills, comfortable presenting to executives, partners, and cross-functional teams * Existing network in the UK B2B SaaS and Fintech ecosystem (SIs, agencies, consultancies, VCs, community leaders) * Background in AI, developer-first, or API-first companies * Prior experience hiring or mentoring partnerships team members * Understanding of the competitive landscape * Competitive OTE compensation + significant equity package at a Sequoia-backed startup * Health benefits for you and your dependents * New MacBook Pro or Linux machine, monitor, keyboard, etc. * Opportunity to travel to Paris HQ regularly * Regular team events and off-sites We're prioritizing building our team with an in-person culture at our offices in Paris and San Francisco, because we value the magic that happens when talented people work closely together. We're not building yet another enterprise SaaS tool. We’re creating an AI OS that will fundamentally change how companies operate. We believe existing AI models are powerful enough to have a tremendous impact on the world (and will keep getting better). The key is building the infrastructure so they have the right context, and building the best interfaces for humans to interact with them. We have the unique opportunity to explore and shape the way humans interact with machines while building a product we use ourselves every day. If you're excited about crafting products that reinvent B2B software and want to join a team that combines the best of startup culture with the backing of top-tier investors, we'd love to talk. 👋 Even if you don't check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we're more interested in your potential and passion than a perfect match to our checklist. * ___: a story about our mission * ___ - Latent Space podcast with our cofounder, Stanislas Polu (2024) * ___ - dotAI podcast with Stanislas Polu (2024)