Front Desk / Patient Experience Coordinator
hace 17 días
Bellevue
Job Description Are you the kind of person who lights up a room, thrives on people, pace, and responsibility, and knows how a chiropractic office truly runs? Bellevue Chiropractic is seeking a Front Desk / Patient Experience Coordinator to be the face, voice, and heartbeat of our practice. This is not an entry-level role. We are looking for someone who has extensive experience in chiropractic or medical reception, understands patient flow, and can confidently contribute to our front desk with authority, warmth, and precision. Who You Are • Naturally outgoing, confident, and high-energy, • A proven leader at the front desk—not just a task doer, • Exceptionally comfortable talking to patients, doctors, staff, and vendors, • Organized, detail-oriented, and calm under pressure, • Able to multitask while maintaining a premium patient experience, • Extensive experience in a chiropractic or medical office (this is a must), • Strong understanding of:, • Patient check-in/check-out workflows, • Scheduling and provider flow, • Insurance verification, co-pays, deductibles, and authorizations, • EHR/practice management software, • Creating a welcoming, upbeat, and efficient patient experience, • Ensuring smooth daily clinic flow across multiple doctors, • Handling complex scheduling and patient communication with confidence, • Supporting retention, reactivation, and compliance through excellent front-desk leadership, • A fast-paced, professional, and positive work environment, • A leadership role where your personality and skills truly matter, • Competitive pay based on experience, • Long-term growth potential within a respected, evidence-based practice If you are quiet, passive, uncomfortable leading conversations, or new to chiropractic, this role will not be a good fit. Company DescriptionBellevue Chiropractic has been providing safe, effective treatment options in downtown Bellevue since 1990. We are looking for team members that can exceed our patients' expectations by going above and beyond and providing outstanding customer service. Check out our google reviews to see what our patients have to say about our doctors and staff!Bellevue Chiropractic has been providing safe, effective treatment options in downtown Bellevue since 1990. We are looking for team members that can exceed our patients' expectations by going above and beyond and providing outstanding customer service. Check out our google reviews to see what our patients have to say about our doctors and staff!