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  • Bilingual (Eng/Spanish) Reps & Managers Needed-No Cold Call-Work Remote
    Bilingual (Eng/Spanish) Reps & Managers Needed-No Cold Call-Work Remote
    hace 2 días
    $20000–$125000 anual
    Jornada completa
    Long Island City, Queens

    We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: -Are you a “people person”? -Can you work remotely (from home or elsewhere) while being part of a team? -Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: :Have a good work ethic :Be coach-able and goal orientated :Have integrity & ethics and pass a background check :Possess excellent communication skills :Want a "career" position, not just a "job", which offers promotions to management (optional) *Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) *Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor, • Benefits after 90 days including union membership, • Stock options, • Health benefits available, • Promotions based on results not seniority for remote workers, • Yearly incentive trip for 2

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  • Customer Service Assistant
    Customer Service Assistant
    hace 3 días
    $18–$28 por hora
    Jornada completa
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

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  • Nurse Practitioner
    Nurse Practitioner
    hace 8 días
    $130000–$150000 anual
    Jornada completa
    Fordham Heights, The Bronx

    Nurse Practitioner (NP) – Pediatric Clinic Location: Jerome Pediatric PC, 2386 Jerome Ave, 1F, Bronx, NY 10468 Schedule: Full-Time: 8:00 AM – 4:00 PM Part-Time: Schedule flexible Salary: Full-Time: $130,000 – $150,000 per year Part-Time: $75,000 per year Benefits: Medical insurance included 401(k) retirement plan 4 weeks of paid vacation per year 5 paid sick days Paid federal holidays Company Description: Jerome Pediatric Center is a dedicated healthcare provider located in the Bronx, NY. Committed to serving the local community, the center focuses on delivering comprehensive pediatric care. With a professional and patient-centered approach, Jerome Pediatric Center strives to promote the health and well-being of children and their families. The center is a trusted and essential healthcare resource for families in the Bronx area. Role Description: This is a full-time on-site role for a Nurse Practitioner (NP) based in Bronx, NY. The NP will provide high-quality pediatric care, perform physical examinations, diagnose and treat illnesses, manage patient health plans, and provide health education to families. The role collaborates with a dynamic team of healthcare professionals to deliver tailored and compassionate care to pediatric patients. Qualifications: Licensed Nurse Practitioner (NP) in New York State Spanish required; English preferred Experience with ECW (eClinicalWorks) Proficiency in pediatric health assessment, diagnosis, and treatment Strong communication, interpersonal, and patient-education skills Ability to collaborate effectively with a multidisciplinary healthcare team Prior experience in pediatric healthcare preferred, but not required Commitment to maintaining ethical standards and patient confidentiality Ability to work efficiently in a fast-paced environment Responsibilities: Provide patient care within NP scope of practice Conduct physical exams and health assessments Diagnose and treat common pediatric conditions Prescribe medications and manage treatment plans Maintain accurate patient records in ECW Educate patients and families on health, wellness, and preventive care Collaborate with physicians, nurses, and clinic staff Participate in quality improvement initiatives

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  • BARBER WITH CLIENTELE
    BARBER WITH CLIENTELE
    hace 12 días
    Jornada parcial
    Astoria, Queens

    Summary We are seeking a skilled and experienced Barber with an existing clientele to join our team. The ideal candidate is professional, reliable, and committed to delivering high-quality grooming services while building strong client relationships. This is a commission-based position, offering excellent earning potential for barbers with strong customer loyalty and consistent bookings. Key Responsibilities Provide professional barbering services: haircuts, fades, beard trims, shaves, line-ups, and grooming treatments Deliver excellent customer service and maintain strong client relationships Manage and grow your personal clientele while also taking walk-ins when available Maintain a clean, hygienic, and organized workstation at all times Follow shop guidelines, safety rules, and sanitation standards Recommend grooming products and upsell services when appropriate Handle appointments, scheduling, and client communication professionally Contribute to a positive, team-focused shop environment Qualifications Proven experience as a barber with an established clientele Valid barber license/certification (as required by state/regional regulations) Strong cutting, styling, and grooming skills Professional appearance, strong work ethic, and reliable attendance Excellent communication and customer service skills Ability to work independently and in a team setting Compensation Commission-based pay (percentage to be discussed depending on experience and clientele) Additional income potential from product sales and tips

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  • Waiter / Waitress
    Waiter / Waitress
    hace 12 días
    $11 por hora
    Jornada parcial
    Manhattan, New York

    Mamasita Bar & Grill, a lively family-owned Mexican restaurant in Hell’s Kitchen, is seeking enthusiastic servers eager to expand their skills in hospitality. Position Overview This role primarily involves serving tables with the opportunity to learn bar skills. No prior bartending experience is necessary as comprehensive training will be provided. We are looking for candidates who are confident, quick learners, and have a positive, reliable attitude. Key Responsibilities • Deliver exceptional service with warmth and professionalism, • Confidently guide guests through our food and drink menus, • Take accurate orders and efficiently manage tables during busy times, • Learn to prepare basic cocktails and bar drinks (training provided), • Assist behind the bar as needed once trained, • Maintain cleanliness and organization in service and bar areas, • Communicate clearly with kitchen, bar, and management teams, • Adhere to all health, safety, and service standards What We’re Looking For • Prior serving experience is a plus, but not required, • Strong communication and interpersonal skills, • Positive attitude, reliability, and eagerness to learn, • Ability to multitask in a fast-paced environment, • Team-oriented with attention to detail, • Availability for evenings, weekends, and busy shifts Why Work at Mamasita • Hands-on training in serving and bar skills, • Opportunities for growth into bartending or advanced service roles, • Supportive, team-driven environment, • Compensation includes hourly wage plus tips, • Learn valuable hospitality and cocktail skills from experienced staff How to Apply Please respond with a brief introduction and your availability, along with your resume. While hospitality experience is valued, your attitude and work ethic are most important.

    ¡Incorporación inmediata!
    Sin experiencia
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  • Business Development Consultant
    Business Development Consultant
    hace 14 días
    Jornada completa
    Elizabeth

    BDC Representative (English/Spanish) – In-Person Monday through Saturday · 10am to 5pm Location: Elizabeth, NJ Overview We are seeking an energetic, customer-focused BDC Representative to join our used car dealership team in person. The BDC Rep will be responsible for handling inbound leads, making outbound calls, setting appointments, and building relationships with potential customers to drive traffic to the dealership and support sales. Key Responsibilities: • Handle inbound phone calls, internet leads, and chat inquiries from potential customers., • Make outbound calls to follow up with internet leads, past customers, and unsold showroom traffic., • Set and confirm appointments for the sales team., • Maintain excellent product knowledge of available vehicles, specials, and financing options., • Enter and update customer information in the CRM system., • Send professional email/text follow-ups to increase appointment show rates., • Provide a positive first impression of the dealership through excellent communication., • Meet or exceed weekly/monthly goals for calls, appointments, and leads., • Work closely with the sales team and management to ensure a smooth handoff of customers. Qualifications • Prior experience in automotive BDC, call center, or customer service preferred., • Strong verbal and written communication skills in English (Spanish bilingual is a must)., • Comfortable making high-volume outbound calls daily., • Basic computer and CRM proficiency., • Positive attitude, strong work ethic, and ability to work in person as part of a team in a fast-paced dealership., • Reliable transportation to our Elizabeth, NJ location., • Ability to handle rejection professionally and remain motivated. Compensation • Base salary + performance bonuses based on appointments shown/sold., • Opportunities for career growth within the dealership.

    ¡Incorporación inmediata!
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  • Entertainment Public Relations Intern - Winter 2026
    Entertainment Public Relations Intern - Winter 2026
    hace 15 días
    Jornada completa
    Manhattan, New York

    Strategic Heights Media is seeking a Public Relations Intern (Remote Position) to join its New York City-based team for Winter 2026 STRATEGIC HEIGHTS MEDIA (SHM) is a results-oriented public relations agency working with multiple clients: music and entertainment; corporate; non-profit organizations; personalities; fashion; publishing; consumer brands; and special events. We secure feature coverage, on behalf of our clients, who want to catapult themselves and their brands to the next level. Presenting our clients to the media as experts in their field, is one of our best qualifications - we educate the media and pitch our clients with a variety of compelling angles from national trends to local community issues. Internship duties include (but not limited to): • Creating and distributing daily client media clips; monitoring account activities; and managing client reports, • Joining the team in developing campaign media strategy, • Monitor Media and Social Media trends to identify newsworthy topics, • Drafting Press Releases and Media Alerts, • Becoming familiar with the pitch process and how to draft a pitch, • Researching potential pitch angles and targets, • Assisting SHM team with virtual client events, • Media List Maintenance, • Administrative duties (answering phones, note taking, etc.) Requirements • Excellent written and verbal communication skills, • Knowledge of Microsoft Office Suite (Word, Excel, Powerpoint), • Must be a self-starter, problem solver, creative, reliable, professional, ambitious and possess a strong work ethic Job Types: Full-time, Internship Pay: Up to $600.00 per month Work Location: Remote

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  • Support Engineer
    Support Engineer
    hace 15 días
    $70000–$80000 anual
    Jornada completa
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

    ¡Incorporación inmediata!
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  • Marketing Assistant
    Marketing Assistant
    hace 29 días
    $45000–$55000 anual
    Jornada completa
    Manhattan, New York

    Marketing Specialist – Entry Level | Full-Time | New York, NY🚀 Are you ready to kick-start your career in marketing? Whether you're a recent college grad, a professional looking for something more career-focused, or simply someone eager to step into a dynamic, fast-paced industry—this could be your perfect opportunity! Who We Are At Cumberland Consulting Inc., we help brands grow by building real, meaningful connections with their customers. Based in Manhattan, we’re a forward-thinking marketing consultancy that thrives on creativity, strategy, and strong client relationships. Our team is fun, ambitious, and always looking for the next big challenge. If you’re looking for a place where your work truly makes an impact—this is it. What You’ll Do As our Marketing Specialist, you’ll dive into hands-on marketing, sales, and client relations. No two days are the same, and you’ll get exposure to: ✔️ Market research & customer insights ✔️ Client communication & relationship management ✔️ Event coordination & marketing campaigns ✔️ Networking opportunities & potential travel We’re all about growth—both for our clients and our team. If you’re hungry to learn and ready to develop real-world marketing skills, we want to hear from you! What We’re Looking For We don’t just hire anyone. We’re building a team of driven, sharp, and passionate individuals who want to grow with us. If you’re: ✅ A strong communicator with a knack for people ✅ A team player who thrives in a fast-paced environment ✅ Curious, adaptable, and eager to learn ✅ Someone with a background (or strong interest) in marketing, business, or acquisitions A degree is great, but not required—what matters most is your work ethic, attitude, and drive. Why Cumberland? 💡 Hands-on experience (no coffee runs here—unless it’s for yourself!) 🌎 Career growth opportunities + networking events ✈️ Travel opportunities for those interested 🎉 A fun, diverse, and high-energy team 🔹 Ready to build your marketing career? Let’s connect! Industry • Marketing Services Employment Type Full-time

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  • Server
    Server
    hace 1 mes
    $16–$25 por hora
    Jornada completa
    Fairfield

    Restaurant & Lounge are hiring Server. For Full time and Part time shifts. Must have open availability 3 to 4 days and availability to work Weekends. We're looking for friendly and dependable staff who enjoy working in a fast paced environment. Candidates should have a possess a positive work ethic. We are searching for open minded and genuinely nice people that want to grow with the restaurant and learn along the way. Ideal candidate would be seeking a few shifts per week with a flexible schedule. Opportunity to grow within an established and respected Hospitality group. **SERVERS We are looking for servers. Since we are open every day of the week, applicants should be available for all shifts. -Maintains a Guest focus while performing duties. -Assumes 100% responsibility for quality guests' experience. -Welcome and greet guests within two minutes of being seated. -Informs guests of specials and menu changes. -Offers specific beverage, appetizer, entrée, and dessert recommendations either upon request or you genuinely feel your guests will enjoy. -Answer questions about our food, beverages and other restaurant functions and services. -Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table. -Deliver food and beverages from kitchen and bar to guests in a timely matter. -Clean and prepare the table for the arrival of menu items. -Perform side work during each shift as required by service station assignment. -Complete opening and closing checklists. -Maintain clean and stocked service and dining areas. -Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. -Respond promptly and courteously to any requests. -Provide proactive beverage refills -Thank guests for their visit and invite them to return. -Notify manager-on-duty any time a guest is not 100% satisfied with their experience -Performs other duties as assigned by a supervisor. Full Time and Part Time Shifts Available. Must be able to work 3 to 4 shifts. Friday and Saturday a Must.

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  • Financial Aid Advisor "Bilingual Spanish is required"
    Financial Aid Advisor "Bilingual Spanish is required"
    hace 1 mes
    $50000–$60000 anual
    Jornada completa
    Manhattan, New York

    Financial Aid Advisor "Bilingual Spanish is required" Role Description This is a full-time, on-site role for a Financial Aid Advisor located in Times Square, NY. The Financial Aid Advisor will assist prospective and current students in navigating financial aid processes, including completion of financial aid applications, understanding Title IV regulations, and determining eligibility. The role involves providing customer service support, managing enrollment-related financial matters, and ensuring compliance with institutional, state, and federal financial aid policies. Additional tasks include maintaining accurate records of financial aid awards and working collaboratively with students, families, and other departments to support educational goals. Monday through Friday 1 Saturday a month 3 days from 9 AM to 5 PM 2 days from 11 AM to 7 PM Qualifications • Finance and Student Financial Aid skills, with an understanding of financial aid processes and calculations, • Customer Service and Enrollment Management skills to assist and support students and families effectively, • Knowledge of Title IV regulations and compliance requirements, • Excellent written and verbal communication skills, • Strong organizational and time management abilities, • Proficiency in using financial aid management systems, spreadsheets, and other relevant software, • Relevant experience in financial aid advising or a related field is preferred, • Bachelor's degree in Finance, Business Administration, Higher Education, or a related field is beneficial, • Ability to meet deadlines and goals, • Ability to multi-task and work in a fast-paced environment, • Strong organizational and time management skills, • Team-player, attentive to detail, responsible, • Willingness to learn school procedures and protocols

    Inscripción fácil
  • Tax Accountant/personal assistant
    Tax Accountant/personal assistant
    hace 1 mes
    $17–$22 por hora
    Jornada completa
    Corona, Queens

    About Us We are a fast-growing tax firm specializing in delivering premium, precision-driven tax services to high-value and high-net-worth clients across the U.S. Our team blends expertise, technology, and personalized service to ensure every client receives top-tier financial guidance and exceptional accuracy. We are expanding and looking for confident, detail-oriented Tax Professionals who thrive in a fast-paced environment and take pride in delivering high-level work. Position Overview As a Tax Professional, you will be responsible for preparing, reviewing, and filing complex tax returns while providing expert-level guidance to clients. This role requires professionalism, discretion, and the ability to communicate tax concepts clearly to clients who expect excellence. This position is remote-friendly, with a hybrid option for team members who prefer or require local office access. Key Responsibilities - Prepare and review individual, business, and specialty tax returns with precision and efficiency - Analyze financial records to ensure compliance with federal, state, and local tax regulations - Communicate directly with high-value clients in a professional, confidential manner - Research and resolve complex tax issues - Provide proactive tax planning strategies tailored to client goals - Maintain accurate, organized documentation within company systems - Collaborate with team members to improve processes and client service - Stay updated on evolving tax laws and industry standards Qualifications Required: - 2+ years of professional tax preparation experience (1040, 1120, 1065, etc.) - Strong knowledge of IRS regulations and multi-state tax rules - Excellent communication skills and client-facing professionalism - Ability to manage multiple clients and deadlines - High attention to detail and strong analytical skills - Experience with tax preparation software (e.g., Drake, Lacerte, ProSeries, UltraTax) Preferred: - EA (Enrolled Agent) or CPA license - Experience working with high-net-worth individuals - Familiarity with tax planning for business owners, investors, and entrepreneurs - Experience in a remote or hybrid work environment What We Offer - Competitive pay based on experience - Performance-based bonuses - Flexible remote or hybrid schedule - Opportunities for growth and advancement - Supportive team with strong leadership - Training and professional development - Confidentiality and stability working with long-term, high-quality clients Who We Want Professionals who are: - Confident and capable of handling high-value accounts - Self-motivated with strong time management skills - Trustworthy, ethical, and client-focused - Calm under pressure and committed to accuracy - Ready to grow with a company that values expertise How to Apply Please submit your resume, certifications (if applicable), and a brief statement summarizing your experience with tax preparation and high-value clients.

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  • Insurance Broker
    Insurance Broker
    hace 1 mes
    $20000–$75000 anual
    Jornada completa
    Central Ward, Newark

    We are dedicated to empowering families with comprehensive financial literacy, a mission that we pursue with unwavering professionalism and agility. Our goal is to equip each family with the knowledge and tools necessary to achieve financial stability and success, ensuring that these benefits are passed down through generations. We believe in the transformative power of financial education and are committed to delivering these insights with the utmost passion and excellence, creating a brighter and more prosperous future for all. Partnership Overview: Wealth For Generations - Experior Financial Group is seeking a partner that will go above beyond for their clients in the financial industry. This role involves helping families build generational wealth through life insurance solutions. We offer comprehensive training, weekly product knowledge based meetings. Responsibilities: • Understand clients' financial goals and create customized life insurance plans., • Educate clients on life insurance benefits and features., • Develop strategies to help clients achieve long-term financial security., • Assist clients with life insurance applications and the underwriting process., • Maintain strong client relationships through regular communication and excellent service., • Be able to manage a team, • Daily financial literacy exercises to ensure Knowledge is sharp, • Stay informed about industry trends, products, and regulations., • Collaborate with team members to achieve company goals and sales targets. Experience: • High school diploma or equivalent (Bachelor’s degree in finance, business, or related field preferred)., • Previous experience in sales, customer service, or the financial industry is a plus., • -Life Insurance License is Required ( Must obtain if not Acquired), • Strong interpersonal and communication skills., • Ability to understand and explain complex financial concepts., • Detail-oriented with excellent organizational skills., • Proactive and self-motivated leader with a strong work ethic., • Basic knowledge of financial planning and life insurance products is a plus., • Proficiency in Microsoft Office Suite. Skills: • Interpersonal and communication skills, • Ability to explain financial concepts, • Organizational skills, • Leader (Able to take charge of your destiny), • Proactive and self-motivated Location: Remote Salary Type : Commission / Independent Contractor

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  • Event Coordinator
    Event Coordinator
    hace 2 meses
    Jornada completa
    Manhattan, New York

    Entry role in marketing and sales. Coaching. Mentoring. Leading. These are the core values of our management team. Our goal is to train and develop our new guys to reach success and achieve their goals in record time. We are an outsourced marketing and sales firm, specializing in business development, customer service & acquisitions, and sales and marketing. We bridge the gap between our clients and their customers to truly build a concrete relationship. We’re looking to bring new candidates on board to help us forge those connections. Regardless of their experience, we coach our guys on how to best form those relationships. Responsibilities: Conducting events-based presentations for our clients Creating brand awareness and business development Learning the foundations of sales and marketing techniques Training and developing new representatives Creating and updating customer accounts Giving creative ideas regarding sales and customer service Completing the sales process from start to finish Benefits: Learn transferable sales, marketing, customer service and business development techniques Top performers will receive opportunities to travel and advancement Not a desk job! A bright and uplifting work environment Mentors and leaders who are encouraging and care about your success Learn how to run a business from the ground up Requirements: Do-it-now type of attitude Can easily overcome obstacles and roadblocks; be solution oriented Ability to work in a fast-paced environment Great work ethic Solid written and verbal skills Excellent customer service and people skills Ability to work independently and with little to no supervision

    ¡Incorporación inmediata!
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  • Customer Service Manager
    Customer Service Manager
    hace 2 meses
    Jornada completa
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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