Cups Coffee & Pastries - Crew Member - Virgin River Casino (Mesquite, NV)
9 days ago
Saint George
Job Description Now Hiring: Crew Members (Feel Good Brands) Venue: Cups Coffee & Pastries Location: Virgin River Casino – Mesquite, NV | Department: Front of House / Food Service Status: Non-Tipped Position Do you have a passion for food service, and work in a fast-paced environment where every guest interaction matters? As a Crew Member with Feel Good Brands, you will help create a warm, welcoming atmosphere while preparing and serving high-quality coffee drinks and pastries with a smile-all while upholding strict health, safety, and sanitation standards. Position Summary: Crew Members are essential to delivering the exceptional guest experience we're known for. This non-tipped position is responsible for greeting guests, taking and ringing orders, preparing hot and cold menu items, maintaining front-of-house cleanliness, and ensuring food is handled safely and efficiently. If you're team-oriented, dependable, and enthusiastic, this could be the perfect role for you. Key Responsibilities: • Guest Service & Cash Handling:, • Greet guests warmly and assist them with menu selections and questions., • Accurately take orders using a POS register system and handle all forms of payment., • Make change, process credit card payments, and ensure end-of-shift cash counts are accurate., • Food & Beverage Preparation & Safety:, • Prepare and serve hot and cold beverages along with food items with care, attention to detail, and in accordance with company recipes., • Follow all portion control, food quality, and handling procedures., • Maintain proper food temperatures and avoid cross-contamination through safe handling practices., • Monitor and rotate food items to reduce waste and ensure freshness., • Cleanliness & Sanitation:, • Maintain cleanliness and organization in the front-of-house, including dining areas, beverage stations, windows, and counters., • Wipe down equipment, sweep & mop floors, and ensure the guest environment is sanitary and always welcoming., • Adhere to all SNHD (Southern Nevada Health District) food safety standards, company hygiene policies, and cleaning schedules., • Teamwork & Communication:, • Support fellow team members during busy times by sharing tasks and maintaining a positive attitude., • Communicate clearly and professionally with managers and coworkers to ensure smooth shift transitions., • Represent Feel Good Brands with professionalism and pride. Qualifications: • Must be at least 18 years of age, • High school diploma or equivalent preferred, • Must be able to follow written and verbal instructions clearly, • Able to operate a computerized register system, • Able to handle cash & other forms of payment., • Must have a valid SNHD Food Handler's card (NV health card), • Able to stand for extended periods and lift up to 50 lbs, • Prior kitchen, fast food, or quick-service experience is a plus, but not required What we are looking for: • A positive attitude and a strong work ethic., • Effective communication and customer service skills, • Ability to multitask and stay organized in a fast-paced setting., • Willingness to follow procedures and guidelines to maintain food safety and proper cash handling., • Ability to follow safety and sanitation guidelines with precision, • A clean and professional appearance., • A team player who enjoys working with others to achieve success., • Willingness to learn and grow within the company.