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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    il y a 3 jours
    Temps plein
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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  • Office Administrator
    Office Administrator
    il y a 13 jours
    $18–$32 par heure
    Temps plein
    Charleston, Staten Island

    Office Admin and Order Processor for Pro Audio and DJ Wholesaler Manufacturer (Staten Island NY) ProX Live Performance Gear manufactures and supplies major retailers with Audio Video products. Made up of a group of entertainment industry professionals with decades of product knowledge and experience. Established in 1984 in NY. ProX specialized in Production and DJ road cases and live performance gear accessories. We at ProX are a family and want to add the right person that is able to add value to our company. We aim to fulfill our customers orders in a timely and accurate fashion. If you feel you are a fit and able to fulfill the responsibilities below please submit your resume to us. Responsibilities • Perform domestic shipping and receiving functions., • Including but not limited to: preparing shipping documentation, printing out labels and verifying all necessary paperwork, • Must be highly accurate in data entry., • Must have ability to match customer orders to our software to prepare for shipping., • Must be familiar with booking and ship LTL freight Shipments via pallets or skid, • Must be familiar with FedEx ship manger, USPS and UPS shipping platforms, • Must follow up with any shipping damage claims, • Basic knowledge of Photography, Photoshop/Illustrator A+, • Being familiar with A/V Tech, DJ equipment, Production and Audio Engineering equipment is a plus., • Must be familiar with processing customer's Purchase orders for us to fulfill for them in a timely fashion. Qualified candidates will possess: • High School degree or equivalent, • Positive attitude, • Computer skills, Quickbooks, Microsoft Office Word, Excel required, • Strong organizational, record keeping and attention to detail skills, • Strong verbal, written and interpersonal skills for effective communication with all levels of management and staff, • Team player with the ability to work independently and take initiative when needed while also helping other team members when needed., • Ability to multi-task with attention to detail in a fast-paced work environment

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