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Job Description Role Overview: About Us: Mtech Distributors is a leading nationwide provider of POS systems, payment processing solutions, ATM services, and back-office technology. We deliver white-glove service in a fast-paced, ever-evolving environment, supporting small businesses with best-in-class products like SuperSonic POS, Userve POS, and Figure POS. Position Overview: We’re seeking a full-time Technical Support Specialist to join our support team. This position is primarily based at our Brooklyn office, five days a week, with occasional field visits (1–2 days as needed) to assist with installations, training, and on-site support. No prior experience with our systems is necessary — we’ll provide full training. We’re seeking someone tech-savvy, reliable, and motivated, who can communicate clearly, solve problems with confidence, and bring positive energy to the team. What You’ll Do: Provide customer support via phone, chat, and email — acting as the front line of Mtech for our diverse client base. Troubleshoot POS systems, payment terminals, networking, and wiring issues. Configure basic networking settings (IP/static IPs, firewall adjustments, port forwarding, etc.). Assemble, test, and manage POS equipment and maintain organized inventory. Travel to client sites to install systems and train users (occasional light physical labor and ladder use required). Participate in occasional out-of-town, same-day-return service visits (travel expenses covered). What You Bring: Strong written and verbal communication skills. A friendly, patient, and problem-solving mindset. Basic understanding of IT concepts — IP addresses, routers, wiring, etc. Familiarity with Microsoft Excel. A valid driver’s license and reliable vehicle. Ability to lift up to 50 lbs. and perform light fieldwork as needed. Team-player attitude and a willingness to learn. Position Details: Job Type: Full-time Hours: Up to 40 per week (weekend rotation required) Location: Based in Brooklyn, NY – local travel required Benefits: Competitive pay Paid vacation time Year-end bonus Long-term growth opportunities Friendly, fast-paced work environment
Artisan Barber is not just a barbershop—it is a sanctuary of craftsmanship and community in the heart of New York City's Upper East Side. Founded in 2017, our philosophy is rooted in a deep commitment to providing exceptional grooming experiences where tradition and innovation intersect. We believe that a barbershop should be more than a place for a haircut or shave—it is a space where people connect, exchange ideas, and walk out feeling their best. Our team is dedicated to elevating the craft of barbering, with each of our artisans bringing a unique blend of skill, passion, and artistry to every client. From the moment you enter our doors, you are welcomed into an environment where every detail, from the aesthetic design of the space to the precision of each service, is designed with intention. The barbers at Artisan are true masters of their craft, constantly evolving and staying ahead of industry trends, all while fostering a warm, positive, and professional atmosphere for clients. With a rapidly growing client base of over 5,000 and multiple locations, Artisan Barber has become a cornerstone of the community—a place where our clients trust not only in our expertise but in our commitment to providing a personalized, exceptional experience every time they visit. We pride ourselves on offering the highest level of grooming services, paired with top-tier products that ensure our clients leave feeling transformed, confident, and their best selves. As we continue to evolve, we’re looking for talented barbers who share our passion for quality, service, and artistry. Whether you’re an established professional with a loyal following or a rising star ready to cultivate your clientele in a dynamic and supportive environment, Artisan Barber offers the perfect setting for you to grow, thrive, and make your mark in the world of high-end grooming. Location: High-End Boutique Barber Shop, Upper East Side Position Overview: We’re seeking a highly skilled and experienced Barber with 3-5 years of industry experience to join our team. Whether you’re an established stylist with a loyal clientele or looking to grow within a high-end boutique environment, we offer a flexible work culture with competitive pay and plenty of room for growth. As a part of our team, you’ll be expected to provide exceptional grooming experiences while contributing to the positive and welcoming environment we’ve created. Key Responsibilities: • Client Service: Provide high-quality haircuts, shaves, and grooming services to clients with precision and care. • Client Relations: Build strong relationships with clients, ensuring they leave feeling their best. Repeat clients and word-of-mouth are key to your success. • Product Knowledge: Educate clients on high-end products, making recommendations that align with their personal grooming needs. • Team Collaboration: Work with a close-knit team of barbers and staff to maintain an organized and efficient work environment. • Administrative Tasks: Use technology to manage appointments, communicate with clients via email, and stay organized. Qualifications: • Experience: 3-5 years of experience in a barbershop or salon setting, preferably in high-end Manhattan or Brooklyn locations such as Blind Barber, Fellow Barber, or similar. • Location: Must live within an hour of the Upper East Side for reliable commute and punctuality. • Skills: Must be comfortable with computers and email communication. • Client Base: A book of existing clients is a plus, but not required. • Commission: We offer competitive compensation starting at 45-50% commission depending on your experience and client base. If you do not currently have a book of clients, we will start you at 50% commission or an hourly rate of $18/hour. • Growth Opportunity: Our top barbers earn well, and there is significant room for growth within the company. Work Schedule: • Flexible schedule with options for full-time (30+ hours) or part-time (20-25 hours) work. • Ability to create your own schedule and work to your availability. Compensation: • Commission-Based Pay: Starting at 45-50% commission, with potential for higher rates based on experience and client base. • Hourly Option: If you are building a client base, we offer a base pay of $18/hour. • Growth Potential: Top barbers on our team make six figures, with strong earning potential for dedicated professionals. Why Join Artisan Barber? • Team Culture: We are a creative, passionate, and close-knit team. • Room for Growth: With a strong and established client base, there is room for you to grow, build your own book, and earn top-tier commissions. • Flexibility: Whether you want to work part-time or full-time, we have options to fit your needs. Join us at Artisan Barber where the art of grooming becomes a meaningful experience. Here, you won’t just be cutting hair—you’ll be creating moments of transformation for your clients, while refining your own craft in a community that celebrates artistry and growth. Apply now to join a team that values quality, skill, and individuality.