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As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
NOW HIRING!!! COMPANY: GOOD&BEST PROPERTIES GROUP INC Pay: $5250.00/Monthly Send me a dm directly if you're interested in Remote job position available. *Data Entry Clerk • Sales Manager • Data Entry Clerk, Excel Professional • Healthcare Customer Service Representative •Recruiting Assistant •Administrative Assistant •Logistics Specialist •Client Services Representative •Virtual Bookkeeper *Personal assistant needed urgently you can work from home The job is available: Full-Time/Part-time Time Monday-Friday: Flexible Hrs The maximum you work 5hours/day Send a DM if you are available. GREAT FOR YOUNG AND ADULT No Experience Needed! I Train! Bonuses! Paid weekly via Direct Deposit/Check depends on your choice full benefits: Medical Vision,Life insurance,Car insurance and more.
Job Description - Virtual Assistant We desire to recruit a hardworking and diligent Virtual Assistant to join our dynamic team at Vetta Flooring. We are seeking an individual to perform administrative duties and support our business operations. As a virtual assistant, you will be responsible for scheduling, managing calendars, and executing travel arrangements. You will also be expected to complete online research, compile and distribute report and handle various administrative tasks. Monday - Friday : 9:00 am to 5:00 pm Pay: $25- $40 an hour Overtime Payment when applied Responsibilities Below are some of the responsibilities a virtual assistant is expected to assume in their position: Administrative support: Managing emails, scheduling appointments, and maintaining calendars. Drafting and editing documents, reports, and presentations. Research: Conducting online research on various topics. Gathering information for projects, presentations, or reports. Travel arrangements: Booking flights, accommodations, and transportation. Social media management: Monitoring social media accounts and responding to comments/messages. Customer support: Handling customer inquiries and resolving issues. Providing product/service information and assistance. Project coordination: Assisting in project planning, tracking, and organization. Coordinating tasks and deadlines among team members. Personal tasks: Managing personal appointments and reminders. Online shopping, gift sourcing, and other personal errands. Content creation: Designing graphics, presentations, or promotional materials. Miscellaneous tasks: Adapting to client-specific needs and tasks. Being flexible and open to new responsibilities Skills; Communication, Time management Bookkeeping, Email management, Organization Writing and typing, Basic IT knowledge Self-motivation and concentration, Detail-orientation, Reliability, Social media management, Creativity QUALIFICATIONS •High school diploma or equivalent • Proficiency in using MS Office applications, particularly Excel. •Strong attention to detail and accuracy in data entry and record-keeping. • Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines. •Strong analytical and problem-solving abilities to identify and resolve discrepancies. •Effective written and verbal communication skills to interact with suppliers and internal stakeholders. •Ability to work independently as well as collaboratively in a team environment
We are seeking a detail-oriented and reliable individual to join our team as a Work-from-Home Data Entry Specialist. As a Data Entry Specialist, you will be responsible for accurately entering and updating data into our company database. This position offers the flexibility to work from the comfort of your own home.
Full job description Allyn & Fortuna LLP Law Office Administrative Assistant (Part-time) New York, NY (On Site) Allyn & Fortuna (A&F) is a small collegial law firm located in midtown New York City. Founded in 1990, clients include Fortune 500 companies, regional and closely held businesses. Our practice includes commercial litigation, employment law, administrative law and real estate. ROLE DESCRIPTION We are seeking a dependable, detail oriented, collaborative Administrative Assistant with a learning mindset. The position offers a great work environment and variety of work in a legal environment. The Assistant works closely with the full A&F team. Responsibilities include clerical tasks, answering phones and transferring calls, processing outgoing and incoming mail, greeting visitors and clients, data entry, maintaining physical and digital files, scanning documents, maintaining inventory of office supplies, assisting attorneys in their day-to-day work, assisting with marketing projects for the firm, and various other duties. The position is part-time (weekdays approximately 1:30 pm-5:30 pm) and in person. To foster a collaborative work environment, accelerate skill development, and serve clients most effectively, A&F maintains an in-person office policy, with flexibility as needed for personal responsibilities. Allyn & Fortuna is dedicated to fostering a diverse and inclusive workplace. We are committed to reflecting the city in which we work and encourage members of traditionally underrepresented populations to apply. CORE RESPONSIBILITIES Specific duties include but are not limited to: · Answering multi-line phone system, obtaining accurate identification of callers before transferring calls, and taking detailed phone messages. · Greeting clients and visitors. · Word processing. · General administrative duties, including complex clerical and administrative work, data entry, filing, scanning, photocopying, correspondence, compiling of legal documents and exhibits and Bates-stamping. · Processing incoming and outgoing mail. · Maintaining inventory of office supplies. · Online research and special projects. · Working with attorneys to assist in finalizing court filings, including using court electronic filing systems. · Assisting in marketing tasks. · Coordinating meetings. QUALIFICATIONS AND SKILLS Collaborative and adaptive mindset. Proficiency in Microsoft Word, Excel and Adobe. Comfortable working in an in-person environment. Strong organizational skills and attention to detail with demonstrated ability to work independently, manage multiple priorities/projects, and meet deadlines. Excellent interpersonal skills, including the ability to work with staff at all organizational levels and to interact professionally with colleagues and clients in person, via telephone, and through email communication. Team player with professional demeanor and positive attitude. HOW TO APPLY · The hourly rate for this position is $20.00 (commensurate with applicant’s qualifications and relevant experience). Allyn & Fortuna is an equal opportunity employer. Job Type: Part-time Pay: $20.00 - $22.00 per hour Expected hours: 20 per week Schedule: 4 hour shift Monday to Friday No weekends Travel requirement: No travel Work Location: In person
Responsibilities: Receive and process incoming shipments of produce, verifying contents against shipping documents. Prepare outgoing shipments of produce, ensuring accuracy in quantity and quality. Pack, label, and stage orders for shipment according to shipping procedures and customer requirements. Utilize warehouse management system (WMS) or other software to track inventory and shipments. Coordinate with other warehouse staff and shipping carriers to schedule pickups and deliveries. Inspect and maintain shipping materials, such as pallets, crates, and containers, to ensure they meet quality standards. Maintain cleanliness and organization in the shipping area, including clearing debris and spills as needed. Assist with inventory management tasks, including cycle counts and stock replenishment. Follow all safety procedures and guidelines to ensure a safe working environment for yourself and others. Perform other duties as assigned by the Warehouse Manager or Supervisor. Requirements: High school diploma or equivalent. Previous experience in a warehouse or shipping environment preferred. Knowledge of basic computer applications and experience with warehouse management systems (WMS) a plus. Ability to lift and carry heavy objects, up to 50 pounds, and stand for extended periods. Excellent attention to detail and accuracy in data entry and record-keeping. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Good communication skills and the ability to work collaboratively in a team environment. Flexibility to work occasional overtime and weekends as needed.
We are currently seeking a highly detail-oriented and organized individual to join our team as a Remote Part-Time Accounting Clerk. This position offers the flexibility to work remotely from any location and provides an opportunity to contribute to our finance team in a dynamic and supportive environment.Job Description: As a Remote Part-Time Accounting Clerk, you will play a vital role in supporting our finance department with various accounting tasks. Your responsibilities will include but are not limited to data entry, accounts payable and receivable processing, reconciling bank statements, and assisting with month-end and year-end financial closing activities. This role requires strong attention to detail, accuracy, and the ability to work independently in a remote setting. Key Responsibilities: Perform data entry tasks accurately and efficiently to maintain financial records. Process accounts payable and accounts receivable transactions in a timely manner. Reconcile bank statements and credit card transactions to ensure accuracy. Assist with preparing and processing invoices, expense reports, and other financial documents. Support month-end and year-end financial closing processes by preparing journal entries and reconciliations. Assist with budgeting and forecasting activities by gathering and organizing financial data. Maintain organized and up-to-date financial records and documentation. Collaborate with team members to resolve discrepancies and address inquiries from vendors and clients. Assist with ad-hoc projects and tasks as assigned by the finance manager or supervisor. Adhere to company policies and procedures, as well as accounting principles and regulations. Requirements: Previous experience in an accounting or finance role preferred. Proficiency in accounting software such as QuickBooks, Xero, or similar platforms. Strong attention to detail and accuracy in data entry and financial calculations. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Ability to work independently and remotely, while also being a team player. Effective communication skills, both written and verbal. Bachelor's degree in Accounting, Finance, or related field preferred. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of accounting and finance. Collaborative and supportive team environment.
Job Title: Intercept Study Gig Worker** Job Description: Conduct intercept surveys or interviews with target participants in designated locations (e.g., public places, events, etc.). Approach and engage individuals using established protocols to gather data. Surveys or questionnaires should be administered to collect specific information from participants. Ensure accurate and complete data collection according to study requirements. Record responses and other relevant information in a systematic and organized manner. Maintain confidentiality and data integrity throughout the data collection process. Communicate effectively with study coordinators and team members to provide updates and address any issues. Adhere to study protocols, guidelines, and ethical standards. Complete assigned tasks within specified timelines. Participate in training and debriefing sessions as required. Assist with data entry, cleaning, and preliminary analysis, if needed. Other duties as assigned related to the intercept study. Qualifications: High school diploma or equivalent (some positions may require a higher level of education). Previous experience in survey administration, data collection, or similar fieldwork is a plus. Strong interpersonal and communication skills. Ability to approach and interact with diverse individuals in a friendly and professional manner. Attention to detail and accuracy in data collection. Reliable and punctual with a flexible schedule. Ability to work independently and follow instructions. Knowledge of research methods and ethics is beneficial. Comfortable using technology for data collection and communication. Additional Requirements: Must reside in the 5 boroughs or upstate New York. Available to work part-time or temporarily as needed for the study.
We are looking for an organized individual to join our team as a Remote Office Clerk. You will be play an important role in our company in supporting daily operations and making sure there is a seamless flow of task. Requirements our company will be needing for your role are: Organizational and Multitasking skills Strong communication but verbally and written Proficient in some office software and virtual collaboration tools. Your role comes with very flexible responsibilities which are: Handling administrative tasking, email management and data entry Assistance with projects including client communication and vendor management Your role also comes with few benefits which includes: Remote Flexibility, giving you the ability to work from anywhere you are with ease Competitive compensation Networking opportunities.
I am looking for an organized and trustworthy individual to join my team as a Remote Personal Assistant. As an integral part of my company, you will play an important role in supporting day-to-day operations and ensuring the seamless flow of tasks. Your Responsibilities are as follows, 1. Assistance in any project management including client communications and vendor management. 2. Handling administrative tasks, data entry, and email management. 3. Handling projects within clients, contractors and our company. Requirements for your role includes: 1. Organizational and multitasking skills. 2. Strong communication skills, both written and verbal. 3. Proficient in office software and virtual collaboration tools. 4. experience in a similar role is preferred but not mandatory. Also the Benefits that comes along with your role includes: 1. Competitive Compensation: Receive a competitive salary commensurate with experience. 2. Remote Flexibility: Enjoy the freedom to work from the comfort of your own space, providing a healthy work-life balance. 3. Networking Opportunities: Connect with professionals in the construction industry, expanding your network for future career growth.