Warehouse and Shipping Leader
hace 2 días
Los Angeles
Job Description Position Overview The Warehouse and Shipping Leader is a hands-on, floor-based leader responsible for directing the daily activities of the warehouse and shipping team. This role works alongside the team on the floor — leading by example in receiving, picking, packing, and shipping operations — while ensuring accuracy, efficiency, safety, and on-time delivery. The Leader reports to the Deputy Logistics Manager and partners closely with production, purchasing, and customer service to keep the supply chain running smoothly. Key Responsibilities Floor Leadership & Team Supervision Lead the warehouse and shipping team directly on the floor, working hands-on alongside associates during receiving, put-away, picking, packing, staging, loading, and shipping activities. Set the pace and standard for the team through personal example, clear direction, and active coaching. Assign daily workloads, monitor progress in real time, and step in wherever needed to keep operations moving. Support hiring, onboarding, training, and day-to-day performance management of team members. Shipping & Logistics Execution Oversee and actively participate in all outbound shipping operations, including domestic and international shipments, carrier coordination, and preparation of documentation (BOLs, packing lists, commercial invoices, export paperwork). Work closely with carriers, freight forwarders, and 3PL partners to ensure reliable, cost-effective service. Resolve shipping discrepancies, damages, and customer escalations promptly and on the floor. Inventory Control & Accuracy Maintain accurate inventory through cycle counts, physical inventories, and reconciliation of variances. Ensure proper labeling, bin locations, and FIFO/FEFO practices where applicable. Partner with planning and purchasing to support stock availability and minimize obsolete or slow-moving inventory. Safety, Compliance & Facility Management Enforce all safety protocols, OSHA standards, and company policies to maintain a safe working environment. Oversee forklift and equipment certifications, PPE usage, and regular safety training. Keep the warehouse clean, organized, and compliant with 5S or equivalent standards. Ensure compliance with hazardous materials, customs, and export regulations as applicable. Process Improvement & Reporting Identify and implement continuous improvement initiatives to increase throughput, reduce costs, and improve order accuracy and on-time shipping rates. Track and report on KPIs such as on-time shipment %, order accuracy, inventory accuracy, cost per shipment, and labor productivity to the Deputy Logistics Manager. Support optimization of WMS/ERP workflows. Required Qualifications • 5+ years of progressive experience in warehouse, shipping, or distribution operations, with at least 2 years in a supervisory or floor-lead role., • Strong working knowledge of shipping processes, carrier management, and domestic/international freight., • Proficient in WMS, ERP, and shipping systems (e.g., NetSuite, SAP, ShipStation, FedEx/UPS WorldShip)., • Proficient in the use of AI tools to streamline workflows, analyze data, and support decision-making., • Down-to-earth attitude — hands-on, approachable, and ready to work alongside the team on the floor every day., • Strong results-driven mindset with a proven track record of meeting KPIs, deadlines, and operational targets., • Solid understanding of inventory control principles, safety standards, and warehouse best practices., • Strong leadership, communication, and problem-solving skills., • Ability to lift up to 50 lbs and operate (or be certified to operate) material handling equipment such as forklifts and pallet jacks. Preferred Qualifications • Experience in a manufacturing, production, or assembly-driven environment., • Forklift certification and/or OSHA safety training., • Lean, Six Sigma, or 5S certification or experience., • Experience with international shipping, customs documentation, and export compliance., • Bilingual skills a plus, depending on workforce. Key Competencies • Hands-on, lead-from-the-floor leadership., • Sense of urgency and ownership., • Attention to detail and accuracy., • Ability to prioritize and adapt in a fast-paced environment., • Strong collaboration across departments. Reporting & Structure Reports to: Deputy Logistics Manager Direct Reports: Warehouse and Shipping Team (floor-based) Location: On-site only Employment Type: Full-time, exempt Schedule: Standard business hours, with flexibility to support shipping deadlines, month-end, and peak periods \nCompany Description Since 1936, Arrowhead has been a trusted name in plumbing. What started as a small brass hose bib manufacturing foundry in Los Angeles has grown into one of North America’s leading providers of lead-free plumbing valves and irrigation products. With over 1,000 lead-free products trusted by professional contractors, plumbing distributors, and homeowners across the country. In 2006, Arrowhead Brass and Champion Irrigation merged to become Champion-Arrowhead, strengthening our two proud legacy brands, Arrowhead Brass and Champion Irrigation. Working together throughout the years, these two separate companies thrived. In 2021, Champion-Arrowhead expanded globally and became Arrowhead Brass. Arrowhead remains a US-based manufacturer of plumbing valves and irrigation products. Still located in Los Angeles, California, we have become one of the leading plumbing manufacturers of exterior and interior plumbing products for high-end professional builders and homeowners. We strongly believe it is our responsibility to keep you and your family safe. To that end, our mission has been to provide the highest-quality lead-free plumbing products available on the market today, helping to reduce the risk to you and your family while allowing us to become a true lead-free leader with over 1,000 lead-free products in our portfolio. Our mission, along with staying true to our seven core values: customer commitment, quality, integrity, teamwork, respect, personal accountability, and good citizenship, has allowed Arrowhead Brass to be a leader in plumbing and irrigation valve manufacturing. Our high-quality products have been a staple in American homes for generations. We are proud of this legacy and are excited about the future. Since 1936, Arrowhead has been a trusted name in plumbing. What started as a small brass hose bib manufacturing foundry in Los Angeles has grown into one of North America’s leading providers of lead-free plumbing valves and irrigation products. With over 1,000 lead-free products trusted by professional contractors, plumbing distributors, and homeowners across the country.\r\n\r\nIn 2006, Arrowhead Brass and Champion Irrigation merged to become Champion-Arrowhead, strengthening our two proud legacy brands, Arrowhead Brass and Champion Irrigation. Working together throughout the years, these two separate companies thrived. In 2021, Champion-Arrowhead expanded globally and became Arrowhead Brass.\r\n\r\nArrowhead remains a US-based manufacturer of plumbing valves and irrigation products. Still located in Los Angeles, California, we have become one of the leading plumbing manufacturers of exterior and interior plumbing products for high-end professional builders and homeowners.\r\n\r\nWe strongly believe it is our responsibility to keep you and your family safe. To that end, our mission has been to provide the highest-quality lead-free plumbing products available on the market today, helping to reduce the risk to you and your family while allowing us to become a true lead-free leader with over 1,000 lead-free products in our portfolio.\r\n\r\nOur mission, along with staying true to our seven core values: customer commitment, quality, integrity, teamwork, respect, personal accountability, and good citizenship, has allowed Arrowhead Brass to be a leader in plumbing and irrigation valve manufacturing. Our high-quality products have been a staple in American homes for generations. We are proud of this legacy and are excited about the future.