Front desk assistant jobs in Jersey City, NJCreate job alerts

- Assisting customers with over the counter transactions. - Helping patients with prescription pick ups - Maintaining organization and tidiness in the front pharmacy section

Dental office specializing in oral surgery looking to hire front desk personnel for scheduling appointments and dealing with minor administrative duties. No insurance/fee for service office. We are also looking for a dental assistant to join our exciting dental practice. Preferred experience, but not required. Pay is commensurate with experience but we are willing to train newcomers. Bilingual speaker in Mandarin or Spanish is highly preferred for either position. We are looking for someone that can work full-time AND long term (2+ years) and is currently not in school or seeking to continue school. Part-time interest will not be considered. Please apply with resume and what position you are interested in.

📌 Job Title: Front Desk Receptionist Company: ACA Acupuncture & Wellness - Bayside Location: Bayside, NY Job Type: [Full-Time/Part-Time] 📑 Job Summary: ACA Acupuncture & Wellness - Bayside is seeking a friendly, organized, and customer-focused Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will manage front desk operations, schedule appointments, handle patient inquiries, and maintain a welcoming and professional environment for all visitors. 📌 Key Responsibilities: Greet patients and visitors warmly and professionally upon arrival. Answer and direct incoming phone calls, emails, and messages promptly. Schedule, confirm, and manage patient appointments using clinic scheduling software. Maintain an organized and clean reception area. Handle patient check-in and check-out procedures, including collecting payments and providing receipts. Verify patient information and insurance details as needed. Assist with administrative tasks such as filing, scanning, and maintaining patient records. Provide general information about ACA’s acupuncture and wellness services. Address patient questions, concerns, and reschedule requests courteously and efficiently. Collaborate with practitioners and staff to ensure smooth clinic operations. 📌 Qualifications: High school diploma or equivalent; additional certification in office administration is a plus. Previous front desk, receptionist, or customer service experience, preferably in a healthcare or wellness setting. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and scheduling software (experience with JaneApp or similar platforms is a plus). Strong organizational skills and attention to detail. Ability to multitask and work well in a fast-paced environment. Friendly, positive attitude with a professional appearance and demeanor. Knowledge or interest in acupuncture, holistic health, or wellness practices is a plus. 📌 Work Environment: Front desk/reception area within a calm, wellness-focused clinical setting. Team-oriented culture committed to patient care and holistic health practices. 📌 About ACA Acupuncture & Wellness - Bayside: ACA Acupuncture & Wellness is a leading provider of integrative healthcare services, offering personalized acupuncture treatments, herbal medicine, and wellness therapies to help patients achieve balance and optimal health. We are dedicated to creating a serene and healing environment for every patient.

JOB DESCRIPTION Job Description Description: About Us: At Advocare Jersey Heights Pediatrics, we are dedicated to providing compassionate and high-quality care to children and their families. Our pediatric practice is a warm and welcoming environment, and we’re looking for a friendly, reliable, and organized Front Desk Medical Receptionist to be the first point of contact for our young patients and their families. If you are passionate about working in pediatrics and enjoy creating positive experiences for children and parents, we’d love for you to join our team. The Front Desk Medical Receptionist plays an essential role in ensuring smooth operations in our pediatric practice. You’ll be the first face our patients see and the voice they hear when calling, so a warm, friendly demeanor and exceptional organizational skills are key to this role. Benefits Available: - Medical and Prescription Drug Coverage - Dental Insurance - Vision Insurance - 401K Employer Match - Flexible Spending Accounts (FSA) - Health Savings Account (HSA) - Voluntary Hospital Indemnity Insurance - Voluntary Term Life and AD&D Insurance - Voluntary Short-Term Disability & Long-Term Disability Insurance - Voluntary Critical Illness, Cancer, and Accident Insurance - MetLife Auto/Vehicle & Home Insurance Discounts How to Apply: Please submit your resume if you want to be considered for this position! Requirements: Key Responsibilities: - Greet patients and families with warmth and professionalism as they arrive - Check in patients, verify insurance information, and update personal details - Schedule, confirm, and reschedule pediatric appointments - Answer phone calls, direct inquiries, and assist parents with appointment-related questions - Collect co-pays, process payments, and provide receipts - Maintain patient records and ensure all forms are completed accurately - Help manage patient flow in a busy office, coordinating with clinical staff - Keep the reception area clean, organized, and welcoming for children and parents - Educate families about office policies, insurance, and payment procedures - Ensure confidentiality and privacy of patient information in accordance with HIPAA guidelines Qualifications: - High school diploma or equivalent required - Previous experience in a pediatric medical office or healthcare setting preferred - Familiarity with pediatric terminology and patient needs is a plus - Proficiency with electronic medical records (EMR) systems - Excellent communication skills with a focus on interacting with children and parents - Strong organizational skills with the ability to multitask in a fast-paced environment - Friendly, patient, and empathetic attitude toward children and families - Bilingual (English/Spanish or other languages) is a plus but not required

Compassion Chiropractic Office has an exciting opportunity for you to join the team as a Receptionist/ Front Desk! We are looking for someone with a friendly demeanor and excellent communication skills. As the first point of contact for our patients, you will play a vital role in creating a warm and welcoming environment while ensuring smooth daily operations. If you’re friendly, organized, and passionate about helping others, we would love to meet you! Position: Full Time/Part Time Schedule: Monday - Thursday, & Saturday *Preferred to have availability on Saturday Location: Brooklyn, New York Job responsibilities include: - Greet and check in patients with professionalism and care - Manage appointment scheduling and maintain efficient patient flow - Answer phones, respond to inquiries, and provide accurate information - Ensure accurate patient records and assist with intake forms - Processing patients reminders and patients payments - Communicate effectively with patients and team members - Monitoring inventory of office supplies and equipment - Stay aware of service timings and procedures to keep the office running efficiently - Skills and knowledge The ideal candidate must be able to multitask efficiently in a fast-paced environment. Strong attention to detail and excellent communication skills are essential. Candidates should demonstrate the ability to learn quickly and follow directions accurately. No prior experience is required, as training will be provided. Proficiency in another language, such as Mandarin or Cantonese, is required. If you're ready to make a positive difference in people's lives every day, we’d love to hear from you! *First round of interviews will be conducted via phone.* Thank you for taking the time to review our Chiropractor Doctor assistant. We are looking forward to welcoming you to our team. Compassion Chiropractic Office 仁愛脊椎康復中心，我们是一家以神经学为基础的专业脊椎矫正诊所，致力于找出病症根源，并提供精准、有效且先进的脊椎治疗。透过全面的脊椎神经检查与结构分析，我们能准确评估病人的整体健康状况，并根据个别需求制定治疗计划。诊所的目标是帮助每位病人恢复神经系统功能，进而达到最佳健康状态。我们相信，真正的健康是从根本做起，而非仅止于症状的舒缓。 招聘信息： - 我们目前正在招募 全职 / 兼职 诊所前台人员！ - 如果你勤奋好学、具备多工处理能力，并拥有亲切、负责的个性，我们诚挚欢迎你加入我们的团队！ 工作: 诊所前台人员 工作地点：布鲁伦 工作时间：周一至周四，和周六 工作需求： - 英中粤流利 - 可以操作电脑 - 需要有身份可报税 - 无需有经验，提供培训

Qualifications Strong interpersonal and communication skills The ability to problem solve and switch regularly between tasks Strong organizational skills Experience with Office and Google platforms Central belief in the importance of excellence Enjoy working with a wide range of people Benefits Paid time off Retirement plan Responsibilities: The Front Office Receptionist plays a central role in the school’s admissions, advancement, and community relations efforts Greeting guests , helping them connect with their host, and/or giving them directions to their destination Implementing guest visit protocols Answering and transferring phone calls to the proper recipients Develop and maintain a front-office information hub that contains all critical reception information Performing miscellaneous front-office and reception tasks and functions as they arise Serving as a point of contact Assisting with student, faculty, and other databases Performing tasks to assist with the ongoing effort to digitize and office information, such as scanning and organizing documents Job description The Front Office Receptionist plays a central role in our location, advancement, and community relations efforts. As the first person guests encounter upon arriving the building, the Front Office Receptionist sets the tone for the entire visitor experience through their professionalism, warmth, and knowledge. This position’s responsibilities include but not limited to: Reception Duties: - Serving as an ambassador for the building's advancement, and community relations efforts. - Develop and maintain a front-office information hub that contains all critical reception information - Performing miscellaneous front-office and reception tasks and functions as they arise. - Serving as a member of the safety & security committee, supporting emergency communication, and being well versed in the emergency procedures of the office Administration & Operations Duties: - Performing tasks to assist with the ongoing effort to digitize and store information, such as scanning and organizing documents. Qualified applicants will have: - Very strong customer service orientation - Strong interpersonal and communication skills - The ability to problem solve and switch regularly between tasks Benefits: • 401(k) matching • Paid time off • Retirement plan Work Location: In person

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels

Position Summary: The Operations Intern will assist with the daily functions of a boutique hospitality and property management company. This role is essential in supporting a smooth guest experience, coordinating team communications, and maintaining operational efficiency across multiple properties. The intern will be involved in both front desk support and backend administrative tasks, working approximately five shifts per week Key Responsibilities Front Desk & Morning Operations Support daily property routines and guest readiness Assist with guest inquiries and resolve minor issues during shift hours Monitor digital platforms (email, booking channels, messaging apps) for overnight activity and respond as needed Update and distribute cleaning schedules to housekeeping teams via internal communication channels Process reservation payments and coordinate with the central reservations team on payment follow-ups Daily Operational Support Manage check-in and check-out workflows for assigned properties Respond to booking inquiries and guest messages on major platforms (e.g., Airbnb, Expedia) Coordinate with housekeeping staff to ensure daily turnover accuracy Maintain and update occupancy, revenue, and guest experience metrics Assist with updating property management tools and task trackers Order and document purchases needed for housekeeping staff Weekly & Monthly Administrative Tasks Prepare weekly performance reports (e.g., occupancy, ADR, guest ratings) Submit recurring orders for guest amenities and supplies Draft and send guest communication templates (arrival reminders, review requests, etc.) Participate in light research for property design and improvement projects Post guest reviews and feedback on appropriate platforms Requirements Strong verbal and written communication skills Highly organized with attention to detail Ability to work both independently and collaboratively Comfortable navigating multiple platforms and tools (e.g., property management systems, project management apps, guest messaging platforms)

Job Title: Medical Assistant / Receptionist – Full-Time (OB/GYN Office) Location: Bay Ridge, Brooklyn, NY Job Type: Full-time Schedule: Monday to Friday (occasional Saturdays) About Us: We are a busy, well-respected OB/GYN medical practice located in Bay Ridge, Brooklyn, dedicated to providing high-quality care in a warm and supportive environment. We are currently seeking a Medical Assistant / Receptionist to join our friendly and professional team. This is a dual-role position ideal for someone who is organized, reliable, and passionate about women’s health. Bilingual candidates (Arabic-speaking) are strongly encouraged to apply. Responsibilities: Front Desk Duties: Greet and check in patients with a warm, professional demeanor Answer phone calls and schedule appointments efficiently Verify insurance, collect copays, and process payments Maintain accurate patient records and manage electronic medical records (EMR) Provide excellent customer service to all patients and visitors Medical Assistant Duties: Take patient vitals and medical histories Prepare exam rooms and assist providers with exams and procedures Perform urine dips, pregnancy tests, and phlebotomy Assist with sonograms and OB visits Maintain cleanliness, sterilize equipment, and manage medical supplies Qualifications: Prior experience in a medical office (OB/GYN experience preferred) Familiarity with EMR systems (eClinicalWorks a plus) Strong communication and organizational skills Ability to multitask in a fast-paced environment Medical Assistant certification is a plus but not required Bilingual (Arabic/English) preferred What We Offer: Competitive hourly wage based on experience Supportive team atmosphere Paid time off and holidays Opportunity to grow with an established and trusted practice

Position: Salon Manager / Receptionist Location: Lower East Side (LES), NYC Japanese Gel Nail Art Specialty Salon We are looking for a reliable, organized, and proactive Salon Manager / Receptionist with nail industry experience. Responsibilities: • Booking appointments (Vagaro) • Front desk / customer service • Supporting nail technicians • Inventory / supply orders • Assisting with Instagram & TikTok Requirements: • Nail salon experience required • Friendly, organized, and responsible • Confident with scheduling systems • Social media skills a plus Pay: $20+ per hour (depending on experience) 35-40 hours per week Business Hours: Tue-Sat 11-8, Sun 10-6, Mon closed Looking forward to hearing from you!

Harmony Suites in Secaucus, NJ is hiring a Front Desk Agent to join our friendly and professional team! We are looking for a responsible, well-groomed, customer-focused individual with good communication skills to assist with front desk operations. Responsibilities: - Greet and assist guests in a warm and professional manner - Greet and assist guests in a warm and professional manner - Handle check-in and check-out processes efficiently - Manage phone calls, reservations, and guest inquiries - Provide information about hotel services and local attractions - Ensure the front desk and lobby areas remain clean and organized Requirements : - Basic computer knowledge - Flexible to work morning, evening, and weekend shifts - Good communication and interpersonal skills - Well-groomed appearance is mandatory - Dress Code: Black blazer, black pants, white shirt, black or blue tie, and black shoes.

Job Title: Front Desk Receptionist (Bi-lingual English/Ukrainian or Russian)
Location: Atlantic Dental Care – [Insert Location]
Job Type: Full-Time About Us: Atlantic Dental Care is a patient-focused dental practice committed to providing high-quality, compassionate dental care in a welcoming environment. We value communication, professionalism, and cultural sensitivity as we serve a diverse community. Job Summary: We are currently seeking a friendly, organized, and professional Front Desk Receptionist who is fluent in both English and Ukrainian or Russian to join our team. The ideal candidate will be the first point of contact for our patients and will ensure a smooth flow of administrative operations at the front desk. Key Responsibilities: - Greet patients warmly and create a welcoming environment - Schedule, confirm, and reschedule appointments via phone, email, or in person - Answer incoming calls, address inquiries, and direct calls appropriately - Maintain patient records and ensure all documentation is accurate and up-to-date - Verify insurance information and collect co-pays and other payments - Translate or assist communication with Ukrainian or Russian-speaking patients - Coordinate with dental assistants and doctors to ensure patient flow is efficient - Manage incoming and outgoing mail and emails - Maintain cleanliness and organization of the reception area - Handle basic administrative duties such as scanning, filing, and data entry Qualifications: - High school diploma or equivalent; Associate’s degree preferred - Fluency in English and Ukrainian or Russian is required - 1+ years of experience in a dental or medical office preferred - Knowledge of dental software (e.g., Dentrix, Eaglesoft) is a plus - Excellent verbal and written communication skills - Professional demeanor and appearance - Strong organizational skills and attention to detail - Ability to multitask and work in a fast-paced environment What We Offer: - Competitive hourly wage - Paid time off and holidays - Dental care discounts - Opportunities for advancement - Supportive and multicultural team environment

We are a growing pediatric therapy clinic located in the heart of New York City, dedicated to providing high-quality occupational, physical, and speech therapy to children and families. Our compassionate, multidisciplinary team is committed to delivering client-centered care in a supportive and inclusive environment. Position Summary We are seeking a detail-oriented, organized, and proactive Healthcare Administrative Coordinator to support day-to-day clinic operations, with significant responsibility for billing, insurance verification, and revenue cycle management. This role begins as a contractor position, with a path to permanent employment based on performance and clinic needs. Key Responsibilities Billing & Insurance (60%) Manage end-to-end billing processes for private clients and third-party insurance payers. Verify insurance eligibility and benefits prior to services rendered. Submit and track claims through clearinghouses or EMR systems. Follow up on unpaid claims, denials, and appeals to ensure timely reimbursements. Generate patient statements and manage patient billing inquiries professionally and empathetically. Administrative Support (40%) Assist in scheduling appointments and managing clinician calendars. Maintain up-to-date client records and intake documentation in EMR. Ensure HIPAA compliance across all administrative processes. Support general clinic operations, including supply ordering, front desk coverage, and coordination with therapists and families. Qualifications Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience). Minimum 2 years of experience in a healthcare administrative role, ideally in a pediatric or therapy clinic. Hands-on experience with insurance billing, including knowledge of CPT codes, ICD-10, EOBs, and appeals. Familiarity with EMR systems and billing platforms (e.g., Fusion, Therabill, SimplePractice, Ocean Friends, or similar). Excellent communication and interpersonal skills, especially with families of pediatric clients. Strong attention to detail and organizational skills. Ability to work independently and handle sensitive information with confidentiality. To Apply Please submit your resume and a brief cover letter outlining your relevant experience in healthcare administration and billing. Candidates currently located in NYC or with plans to relocate are strongly preferred.

We are looking for a professional, reliable, and experienced Medical Front Desk Receptionist to join our healthcare team. The ideal candidate must be fluent in Spanish and English and have proven experience with insurance verification, patient eligibility checks, and prior authorizations. This position is essential in ensuring a smooth patient flow and excellent customer service experience for our diverse patient population. Key Responsibilities: Greet patients warmly, check patients in and out, and manage patient intake forms. Answer multi-line phones, schedule and confirm appointments, and handle patient inquiries professionally. Verify patient insurance coverage, obtain authorizations, and check eligibility prior to appointments. Process prior authorizations for medications, procedures, and diagnostic tests. Order patient supplies. Manage patient referral. Collect co-pays and patient balances; post payments accurately. Assist with maintaining accurate patient records and updating demographic information. Serve as an interpreter for Spanish-speaking patients as needed. Ensure patient confidentiality and compliance with HIPAA regulations. Support providers and clinical staff with administrative tasks as needed. Qualifications: High school diploma or equivalent required. Fluent in Spanish and English (speaking, reading, and writing) — required. Minimum 1–2 years of experience as a medical front desk receptionist or medical office assistant. Strong knowledge of insurance plans, eligibility, and prior authorization processes. Familiarity with Electronic Medical Records (EMR) systems (e.g., eClinicalWorks, Athena, Epic). Excellent communication and customer service skills. Ability to multitask and remain organized in a busy medical office environment. Professional appearance and demeanor. Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team! Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team!

The ideal candidate should have: A personal interest in wellness and healthy living A minimum of 3 years of direct medical/wellness administrative experience. Familiarity with commercial insurance and out-of-network eligibility. Ability to type 65 + wpm Have a creative mindset and desire to grow the practice Duties will include the following: Greet patients, provide basic orientation to the practice, and ensure an excellent patient experience. Check-in patients, verify health insurance, and collect payments. Obtain accurate and complete personal information from the patient as required for registration Keeps track of appointment schedules and confirms patient appointments. Collects payments and open balances. Answer telephone calls, office text messages, and emails in a professional manner. Follow-up on missed appointments Make routine follow-up appointments as required. Help resolve patient inquiries about insurance coverage and practice information Keep accurate records (patient information, received payments etc.) Reconciliation of cash, credit cards, receipts, and encounter forms. Prior Authorization Performs other administrative duties. Bilingual Preferred: Spanish and English Compensation will be discussed during the interview. Business hours: Monday-Friday 8:30 a.m. -4:30 p.m. Job Type: Full-time Benefits include: Paid time off, sick days, overtime pay, and vacation pay. Job Type: Full-time Salary: $18 - $30

ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. POSITION SUMMARY The Maxime Club Maintenance is responsible for performing routine maintenance and repair tasks to ensure the Club’s facilities, art exhibits, and equipment are operational. This role requires a versatile skill set in general maintenance, carpentry, plumbing, electrical work, and basic repairs, along with the ability to adapt to the unique needs of Maxime’s Club environment. The ideal candidate will work closely with the Club’s proprietor on numerous artwork installation projects and must be patient, hospitality with the ability to follow instructions. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with setting up, disassembling, and maintaining exhibits, including mounting artwork, sculptures, or other objects with care, using proper tools and techniques. Perform general, preventive and emergency maintenance. Must perform tasks like minor plumbing, electrical repairs, wall and ceiling repairs, painting, caulking, wallpaper replacement/repair and minor wood working. General maintenance of heating and cooling systems (HVAC). Minor repairs to kitchen equipment. Test emergency lights and equipment for inspections. Respond in a timely courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Replace/repair broken window shades, door locks. Prioritize work orders to complete tasks efficiently. Troubleshoot problems and find solutions. The ability to maintain regular and timely attendance as required by scheduling, which will vary according to the needs of the Club and may include weekends, evenings, and holidays. Assists with snow removal (shoveling, salting). Other duties as assigned. MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Excellent customer service skills, with a friendly and approachable attitude. Strong communication skills, both verbal and written. Familiarity with reception or front desk operations and procedures is beneficial, but not required. Previous experience working in a guest relations or hospitality setting preferred. The ability to speak multiple languages is always welcomed. Knowledge of phone systems and proper phone etiquette, or ability to learn. Ability to handle difficult situations calmly and professionally. Strong attention to detail, observational, and organizational skills. Able to work well in a team environment. Able to multi-task and always remain composed. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to stand for up to 8-10 hours a day in external weather. Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate with grace under pressure. Ability to move or handle equipment generally weighing up to 50 pounds. Flexibility to work varied hours/days based on business needs, including nights, weekends and/or holidays, is required. EEO STATEMENT Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE
Location: [Your Location]
Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: - Greet clients in person, by phone, and via email with professionalism and warmth. - Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish. - Manage incoming calls, route messages, and provide accurate information. 📑 Administrative Support: - Schedule, confirm, and manage appointments. - Collect and verify client documentation for tax preparation. - Maintain accurate client records and data entry into our system. 💬 Bilingual Communication: - Translate documents and verbal communication between clients and staff when necessary. - Assist Spanish-speaking clients in understanding tax documents, procedures, and service options. 🤝 Office Coordination: - Maintain a clean, organized, and welcoming front office environment. - Support the tax preparers and management team with clerical tasks as needed. - Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: - High school diploma or equivalent (Associate’s degree preferred) - Fluent in both English and Spanish (spoken and written) - Prior customer service or front desk experience, preferably in a financial, tax, or office setting - Strong communication, organizational, and problem-solving skills - Proficient in Microsoft Office and basic office equipment - Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: - Competitive hourly wage (based on experience) - Paid training - Seasonal and year-round employment opportunities - Opportunities for advancement within TAXVANCE