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- Brooklyn Workforce1 Career Center
Team Leader24 days ago$18–$20 hourlyFull-timeDowntown Brooklyn, BrooklynAssociate Team Leader ($18 - $20/hr): Responsibilities: Support the Multi-Unit Team Leader, serving as the onsite point of contact for tax office associates and clients. Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP). Serve as the point of contact for onsite escalated client service concerns. Ensure clients are scheduled properly and conflicts are resolved. Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience. Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities, and overall goals. Lead daily huddles and communicate essential information to office associates.
No experienceEasy apply - Sheridan Smile Dental Office Pllc
Front Desk Agent2 months agoFull-timeConcourse Village, The BronxResponsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Verifying the patient’s health insurance benefits. Explaining insurance benefits to patients. Entering data using dental practice management software. Generating reports for all activities. Posting payments made by patients. Following up on non-paid insurance claims. Managing late payments and overdue accounts. Processing insurance payments and refunds. Uploading completed insurance verification forms. Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies.
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