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  • Restaurant Host
    Restaurant Host
    1 day ago
    $20 hourly
    Full-time
    Manhattan, New York

    Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Crosby Bar Host Location: Crosby Bar @ the Crosby Street Hotel Position Type: Full Time, Non-Exempt Tipped Position Reports To: Restaurant Manager We are looking for a friendly, professional Bar Host to join our team at the Crosby Street Hotel, a 3 Michelin Key property in the heart of SoHo As a Bar Host, you will be the welcoming face of our establishment, setting the tone for an exceptional dining and bar experience. You will greet guests on arrival, answer the telephone, take reservations, field emails, and ensure that our guests are seated promptly and in accordance with their preferences. Main Duties • Greet all guests upon arrival with a polished, approachable demeanor., • Provide guests with estimated waiting times while maintaining a professional and courteous attitude during peak or challenging service moments., • Seat guests according to their preferences while carefully balancing customer flow across service stations and manage the reservation book via OpenTable, • Thank guests as they leave, invite them to return, and relay any immediate feedback to the manager on duty., • Maintain seamless communication between the bar, restaurant, and other hotel departments., • Answer incoming calls, manage reservation systems, and field email correspondence promptly., • Actively promote sister Firmdale Hotels and associated dining concepts., • Ensure punctuality and personal responsibility in all tasks. · Please note that this job description is not an exhaustive of tasks and duties, but serves only as a guideline for daily duties, which may change from time to time. What We’re Looking For: • A genuinely friendly, warm, and welcoming presence with a natural flair for hospitality., • Excellent spoken and written English., • Flexible schedule including AM/PM shifts, weekends, and holidays., • Maintain high standard of personal hygiene and appearance at all times., • Ability to stand and move comfortably for long periods., • OpenTable certification or prior experience is preferred, though not required What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, 2026, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, 2026, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at A FIRMDALE HOTEL and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

    Immediate start!
    No experience
    Easy apply
  • Assistant General Manager for Spanish Restaurant
    Assistant General Manager for Spanish Restaurant
    2 days ago
    Full-time
    Manhattan, New York

    Assistant General Manager Socarrat Paella Bar is looking for an enthusiastic, motivated, and dedicated Assistant General Manager (AGM) with a passion for food, wine, hospitality, and restaurant operations. Who We Are Socarrat Paella Bar is a multi-location restaurant group with three locations in NYC, with plans to continue growing. We are looking for team members whose skills will contribute to the growth of the business and who are interested in growing within the company. What You Will Bring to the Table • Strong understanding of food, beverage, reservations, and service operations, • Knowledge of restaurant financials, including sales, liquor cost, food cost, and labor costs, • Excellent understanding of dining room and overall restaurant operations, • Ability to help maintain high performance and profitability while delivering excellent hospitality, • Strong leadership skills and the ability to motivate and develop a team, • Ability to maintain a respectful, professional, and team-oriented attitude toward all staff, • Ability to work closely with the General Manager and assist with daily operations, • Ability to take charge of the restaurant and lead the team when the General Manager is not present Skills & Requirements • 1–2+ years of restaurant management experience, • Experience in a full-service, high-volume restaurant preferred, • Strong knowledge of restaurant systems and processes, • Understanding of food cost, labor cost, and operational controls, • Knowledge of restaurant software and POS systems, • DOH Food Protection Certificate is a plus, • Strong communication and organizational skills, • Spanish speaking is a plus, • Flexible availability, including evenings, weekends, holidays, and special events Administrative & Operational Duties • Assist the General Manager with daily restaurant operations, • Set and help meet goals for service, operations, and financial results, • Maintain excellent customer service and hospitality standards, • Lead and support the front-of-house team during service, • Monitor restaurant staffing, service, cleanliness, and overall execution, • Assist with training, coaching, and development of employees, • Help maintain property, equipment, and restaurant standards, • Inspect and adhere to safety and sanitation guidelines, • Assist with inventory, food cost, labor control, and other operational responsibilities, • Handle guest concerns and provide front-line customer service, • Assist with opening and closing procedures, • Support large parties, private events, holidays, and high-volume services, • Communicate effectively with the kitchen and management team, • Support the General Manager with administrative and operational tasks, • Take responsibility for the restaurant when the General Manager is not present Compensation $25–$30 per hour, depending on experience and qualifications This is a full-time Assistant management position with opportunities for growth within Socarrat Paella Bar. Benefits • Health Insurance, • 401(k), • QTB, • Paid Vacation, • Employee Discount If you are a hands-on restaurant leader who enjoys hospitality, teamwork, and a fast-paced environment, we would love to hear from you.

    Easy apply
  • FOH Manager - NYC
    FOH Manager - NYC
    3 days ago
    $70000–$80000 yearly
    Full-time
    Manhattan, New York

    JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

    Easy apply
  • Maintenance Engineer
    Maintenance Engineer
    5 days ago
    $26–$31 hourly
    Full-time
    Manhattan, New York

    Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Line Engineer (Maintenance) Location: Crosby Street Hotel Position Type: FT, Non-Exempt Reports To: Chief Engineer JOB DESCRIPTION Crosby Street Hotel, part of the award-winning Firmdale Hotels group, is seeking a skilled and reliable Maintenance Engineer to support the day-to-day engineering operations of our luxury hotel. This role is responsible for maintaining the highest standards of safety, comfort, and functionality throughout guest rooms, public areas, restaurant spaces, and back-of-house facilities. The Maintenance Engineer will perform routine maintenance, preventative maintenance, and repairs across multiple trades, including HVAC, electrical, plumbing, carpentry, and kitchen equipment, while delivering prompt and professional service. Key Responsibilities • Support the Chief Engineer with the overall maintenance and engineering operations of the hotel, restaurant, and surrounding grounds, • Perform general maintenance and repairs in guest rooms, suites, meeting spaces, restaurant areas, and common areas, • Conduct routine inspections and walk-throughs, updating logs and promptly reporting issues requiring immediate attention, • Execute daily, weekly, and monthly preventative maintenance programs and checklists, • Monitor, maintain, and service engineering systems and equipment, including:, • HVAC systems (boilers, chillers, air handling units, water pumps, exhaust fans), • Replacement of filters, belts, bearings, fans, insulation, and drain pans, • Troubleshoot and repair door locks, lighting systems, televisions, phones, and related guestroom equipment, • Perform basic repairs related to plumbing, electrical systems, carpentry, and kitchen equipment, • Maintain a clean, safe, and organized work environment at all times, • Follow all safety protocols and hotel standards Qualifications & Requirements • 2–5 years of maintenance or engineering experience, preferably within a hotel or hospitality environment, • Working knowledge of HVAC/R, electrical, plumbing, and general building maintenance systems, • Computer literate, with experience using Building Management Systems (BMS) preferred, • Familiarity with HOTSOS or similar maintenance management systems preferred, • Excellent verbal and written English communication skills, • Ability to remain calm, organized, and professional under pressure, • Strong time-management skills with the ability to prioritize multiple tasks, • Physically capable of lifting, carrying, and handling equipment safely, • Relevant trade certifications and/or specialized training preferred, including:, • Fire Safety Director, • FDNY Certificates of Fitness (Sprinkler & Standpipe, Back-Up Generator, etc.) What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025. 2026, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades on our website. Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

    Immediate start!
    No experience
    Easy apply
  • Overnight Cook
    Overnight Cook
    5 days ago
    $26–$28 hourly
    Full-time
    Manhattan, New York

    Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Overnight Cook Location: Crosby Street Hotel Position Type: Full Time, Non-Exempt Reports To: Executive Chef We are seeking an experienced and dedicated Overnight Cook to join our award-winning culinary team at Crosby Street Hotel, part of the Firmdale Hotels collection. This role is ideal for a passionate chef who thrives in a quiet, focused environment and takes pride in delivering exceptional dishes that meet the highest standards of quality and presentation. Working through the night, you will oversee the kitchen operation, preparing elegant dishes for room service and Drawing Room guests while also setting up the foundation for the following day’s breakfast service and events. As the leader of the overnight culinary team, you will ensure that every plate leaving the kitchen reflects the hotel’s signature attention to detail and commitment to excellence. Main Duties • Oversee and manage all kitchen operations during the overnight shift., • Prepare and deliver refined dishes for room service and Drawing Room guests, maintaining Firmdale’s elevated culinary standards., • Demonstrate thorough knowledge of the menu, daily specials, and required ingredients to ensure consistency and excellence., • Supervise and guide the overnight kitchen team, fostering collaboration, efficiency, and professionalism., • Ensure all orders are prepared and delivered promptly and accurately., • Maintain the highest standards of health, safety, and food hygiene throughout the shift., • Conduct nightly mise en place, inventory checks, and stock control to prepare for the next day’s service., • Support the preparation and organization of breakfast and event items, ensuring a seamless handover to the morning brigade., • Provide a detailed and accurate handover report for the senior chef on duty the following day. What You Bring: • Previous experience as a Chef de Partie or Line Cook in a five-star hotel or luxury restaurant environment., • Comprehensive knowledge of local and international cuisine, ingredient sourcing, and food preparation techniques., • Strong understanding of food allergies and dietary requirements., • Excellent communication and leadership skills with the ability to motivate and manage a small team., • Impeccable attention to detail and a genuine passion for delivering outstanding guest experiences., • Strong organizational skills, resilience, and the ability to perform under minimal supervision. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, 2026, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

    Immediate start!
    Easy apply
  • Park Manager — Aero Adventure Park
    Park Manager — Aero Adventure Park
    18 days ago
    $70000–$90000 yearly
    Full-time
    Long Island City, Queens

    Park Manager — Aero Adventure Park Location: 11-49 44th Road, Long Island City, NY Position: Full-time, on-site Salary: $70,000–$90,000 annually, depending on experience Start Date: Flexible; candidates available to start soon are encouraged to apply. Help Build Something Exciting Aero Adventure Park is preparing to open an indoor adventure and family entertainment destination in Long Island City. We are looking for a hands-on Park Manager to help build our team and deliver a safe, welcoming, and exciting experience for our guests. You will work directly with ownership, which will be actively involved in daily operations. As an early member of a smaller company, you will have the opportunity to contribute ideas, shape operating procedures, and take on increasing leadership responsibilities as the business grows. Your Role You will lead daily park operations, including hiring, scheduling, staff training, safety, guest service, and birthday party execution. Before opening, you will help recruit and train the team and prepare the park for guests. Responsibilities • Recruit, interview, and hire employees in partnership with ownership., • Create staff schedules that meet operational needs, approved labor budgets, and attraction supervision requirements., • Train and coach employees and shift leads on safety, guest service, and daily responsibilities., • Assign staff positions, coordinate breaks, and maintain appropriate coverage throughout each shift., • Oversee admissions, attractions, party hosts, and other guest-facing operations., • Lead opening and closing procedures and maintain a clean, organized, guest-ready facility., • Ensure safety checks and inspections are completed and documented., • Enforce park rules, respond to incidents, and communicate concerns promptly to ownership., • Identify maintenance issues and remove unsafe equipment or attractions from service., • Coordinate birthday parties and group events, including staffing, room preparation, supplies, timing, and cleanup., • Resolve guest concerns professionally and handle refunds within approved policies., • Support ticket and membership sales through staff coaching., • Monitor labor usage and daily operating results and recommend improvements., • Work alongside frontline employees during busy periods. Qualifications • At least 3 years of management or supervisory experience in family entertainment, recreation, hospitality, restaurants, retail, or a similar customer-facing business., • Experience hiring, scheduling, training, and leading employees., • Strong communication, organization, and problem-solving skills., • A hands-on leadership style and a consistent commitment to safety., • Familiarity with point-of-sale systems, scheduling software, and basic reporting., • Availability to work evenings, weekends, holidays, and peak business periods., • Trampoline park, adventure park, or family entertainment center experience preferred., • Hold a New York City Department of Health and Mental Hygiene Food Protection Certificate and provide proof of certification, • New-location opening experience and CPR/First Aid certification are a plus. The role involves frequent movement throughout a busy indoor park and regular interaction with guests and employees, with reasonable accommodations as applicable. Compensation and Benefits • $70,000–$90,000 annual base salary, based on relevant experience and qualifications., • Medical insurance with an anticipated employer contribution of 50% toward employee-only premiums, subject to final plan terms and eligibility., • 10 paid vacation days annually., • Paid sick leave., • Direct access to ownership and the opportunity to help shape the business., • Opportunities for advancement into general management or broader leadership roles as the company grows, based on performance and business needs. Grow With Aero We are looking for someone who wants to build a career with us. Joining Aero at this early stage means your ideas, initiative, and leadership can have a direct impact on the park’s success. As the business develops, we want strong team members to grow with it.

    Easy apply
  • Pastry Cook
    Pastry Cook
    5 days ago
    $24–$28 hourly
    Full-time
    Manhattan, New York

    Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. At Crosby Street Hotel, part of the acclaimed Firmdale Hotels collection, we take pride in creating memorable dining experiences that showcase exceptional craftsmanship, creativity, and attention to detail. Our restaurant offers a modern, seasonal menu that highlights fresh, local, and organic ingredients, complemented by our signature Afternoon Tea service and house-made desserts. Title: Pastry Cook Location: Crosby Street Hotel Position Type: Full Time, Non-Exempt Reports To: Executive Chef We are seeking an enthusiastic and skilled Pastry Cook to join our talented pastry team. Working closely with the Head Chef, you will contribute to the creation of refined pastries, desserts, and afternoon tea selections for our restaurant, in-room dining, and private events. This is an exciting opportunity for a passionate pastry professional to advance their skills within a luxury boutique hotel renowned for quality and creativity. Main Duties & Responsibilities • Prepare and execute a wide range of high-quality pastries, desserts, cakes, and baked goods in accordance with Firmdale’s exacting standards., • Support daily pastry kitchen operations, ensuring precision, consistency, and artistry in every dish., • Assist in maintaining and replenishing the daily cake and dessert displays., • Collaborate with senior chefs to develop new menu items, seasonal specials, and innovative concepts that reflect the hotel’s boutique luxury ethos., • Maintain a thorough knowledge of all menu offerings, ingredients, and preparation methods., • Ensure mise en place, stock control, and ingredient inventory are efficiently maintained., • Uphold the highest standards of cleanliness, organization, and food safety throughout the kitchen., • Support the training and development of junior pastry team members, fostering a positive, professional, and collaborative work environment., • Plan and prepare pastry components for restaurant service, private dining, and special events. Afternoon Tea Preparation & Presentation • Prepare all Afternoon Tea pastries, cakes, and scones to the highest standard of quality, presentation, and consistency., • Collaborate with the Head Chef to create elegant, seasonally inspired Afternoon Tea menus that reflect Crosby Street Hotel’s unique style and sophistication., • Ensure precise portioning, texture, and visual appeal for each pastry and tea accompaniment, aligning with Firmdale’s brand standards., • Maintain efficient production and presentation flow to support daily service and special event requirements., • Participate in the setup and presentation of Afternoon Tea service, ensuring impeccable attention to detail and a sense of occasion for every guest., • Monitor feedback and contribute ideas for new creations, elevating the guest experience with creativity and refinement. What We’re Looking For: • Previous experience as a Pastry Cook, Pastry Chef de Partie, or Pastry Assistant in a fine dining restaurant or luxury hotel environment., • Solid technical knowledge of classic and modern pastry techniques, including cakes, tarts, mousses, and plated desserts., • Experience in Afternoon Tea or high-end pastry service preferred., • Exceptional teamwork, communication, and time management skills., • Meticulous attention to detail, with a commitment to maintaining Firmdale’s high standards., • A passion for pastry and a creative approach to design, flavor, and presentation., • Strong organizational skills and the ability to thrive under pressure while maintaining consistency and elegance. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

    Immediate start!
    Easy apply
  • Host / Hostess
    Host / Hostess
    26 days ago
    $40–$50 hourly
    Full-time
    Manhattan, New York

    As the first and last point of contact, the Host team sets the tone for the entire luxury dining experience • Guest Welcome & Seating: Provide a warm, polished, and professional greeting to arriving guests. Escort them to their tables while managing coat check and accommodating special seating requests or accessibility needs., • Reservation & Floor Management: Utilize reservation systems (such as Resy) to track floor pacing, manage the waitlist, map out table rotations, and optimize seating capacity., • VIP & Regular Recognition: Identify high-profile guests, regular patrons, and special occasions (birthdays, anniversaries) to communicate details seamlessly to the service staff and management team., • Communication & Coordination: Collaborate with the maître d’, service captains, and managers to ensure fluid communication regarding table statuses, delayed parties, and guest feedback., • Telephone & Inquiry Etiquette: Handle incoming calls with excellent phone etiquette, answering inquiries about the menu, dress code, location, and operating hours professionally, • Restaurant Specialist / Staff: Passionate about the food and beverage industry, delivering excellent customer service, and ensuring a fantastic dining experience for our guests., • Office Sales Assistant: Organized and driven individuals to support our day-to-day office sales operations, manage client inquiries, handle administrative tasks, and assist the sales team in meeting targets

    Immediate start!
    No experience
    Easy apply
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