Trabajos head barista en New Jersey

The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista serves our locals and runs drinks to tables Monday through Friday. Train, educate and acclimate new baristas into s

Job DescriptionDescription: Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates. Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café ? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates ? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance) ? Inventory management of coffee and coffee-related product Spend through Service: ? Deep understanding of the menu in order to educate and excite local ? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Comes around the machine to personally deliver drinks to locals ? Engages and attend Monthly Head Barista meetings ? Upskills teams and initiates training and accreditation requests for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship ? Out of LA and NY – One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies. ? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed ? Train, educate and acclimate new baristas into store and BL system Human Connection: ? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway ? Locals focused, interacting and servicing locals with beverage needs ? Sets tone in store with recognition and connection with locals – name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas ? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed) Premium Broad Product: ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service ? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in ? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensure proper ordering Beautiful Spaces: ? Ensures bar and workspace are always clean and fully functioning ? Speed of service – provide quality product with speed and accuracy ? Maintains grooming guidelines as all times ? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM Measures of Success: ? Cross-functional operations -flexible and agile moving from machine to serving local – service focused and quality driven ? Baristas in training are ready for test within 30 days of employment ? Pipeline of Baristas ready for accreditation ? Knows locals’ name & order – provides genuine escape by delivering great service ? Good communication & working environment with Servers – working together to service local efficiently and effectively ? Consistent coffee quality from all baristas in the café ? Reduces coffee waste Requirements:

Job Description Bartender Department – Food and Beverage Reports to – Food and Beverage Manager What’s the job? As Bartender, you’ll be Responsible for dinner and drink service for our guests and ensure a quality dining experience for them as well as provide a safe, clean and healthy environment. This includes well-cooked, quality food, pleasing presentation whilst delivering memorable guest experiences. You’ll ensure compliance with all relevant health and safety regulations and procedures. Your day-to-day Guest Experience • Maintain and clean and inviting guest dining area., • Engage, connect and build rapport with guests to enhance guest satisfaction., • Safely serve alcoholic drinks to guests age 21+., • Ensure all food and beverage facilities, including restaurant/bar and banquet/meeting spaces are clean and properly stocked to anticipated business volume., • Ensure all food and beverage equipment is in operational condition and regularly cleaned., • Establish and achieve quality and guest satisfaction goals., • Work with F&B Manager to ensure the highest level of guest satisfaction., • Ensure consistent adherence to brand standards/recipes and promotions., • Knowledge of all menu items and ingredients., • Work with other departments to ensure guest satisfaction., • Effectively manage and control all food and beverage expenses, including restaurant/bar, breakfast service, labor, overtime, food and market, supplies, etc., enforce Opal’s procurement guidelines., • Routinely order food and supplies based on Opal’s inventory standards., • Ensure all alcohol is properly measured and poured., • Continually seek and implement cost saving strategies., • Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint., • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste., • Understand and operate within the hotel’s F&B budget., • Drive promotions that deliver great dining experiences for guests at a good value., • Bring any ideas that could enhance revenue to the Food and Beverage Manager, • Make sure credit and financial transactions are handled securely., • Understand and be knowledgeable about the full dining and drink menu, ingredients, and offer recommendations., • Provide friendly and courteous service., • Motivate, coach / mentor other food and beverage team members, be a team player., • Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment and adhere to Opal’s Standard Operating Procedures., • High school diploma or higher-level education, • 2 years related bartending experience, • TIPS certified is strongly preferred. (or obtained within 90 days of employment), • Must speak fluent English (other languages preferred), • ServSafe, CPR, and/or First Aid certification is preferred., • Be proficient in the use of the property management system, inventory system., • Complete all brand standard and Opal required training within 30 days of hire., • Perform daily opening and closing cleaning procedures., • Have a good understanding of all of hotel operating procedures including but not limited to liquor laws., • Maintain cash drawer and report any overages or shortages to the Food and Beverage Manager immediately., • Arrive and depart on time for each scheduled shift., • Maintain a clean and professional uniform by Brand and Opal standards., • Exhibit great customer service skills., • Notify F&B Manager if any food or supplies are out or running low., • Be proficient in the use of all food and beverage equipment such as all kitchen equipment, refrigeration units, coffee machine, etc., • Maintain all equipment, conduct regular inventories as per standard operating procedures, and maintain food and beverage supplies at par., • Be knowledgeable about the restaurant/bar menu and banquet offerings., • Inform the Food and Beverage Manager of any unique situations, or unusual developments in food and beverage operations., • Handle guest complaints effectively and hospitably, in accordance with Opal and Brand standards., • Be willing and able to work any shift, including nights and fill in when other employees are not able to work their scheduled shift., • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates., • Other ad-hoc duties - unexpected moments when we have to pull together to get a task done., • Mix and serve alcoholic, non-alcoholic, and coffee barista coffee drinks to guests according to hotel specifications, courteously and efficiently, adhere to Brand Standards., • Prepare food items using simple recipes and the utilization of the TurboChef cooking system., • Light food cooking and preparation in the kitchen to include but not limited to the use of a fryer, stovetop and oven for bar food., • Willing to take ownership and accountability for the team, • Effective communication skills, • Good listener, • Good team player, • Emphatic and tolerant, • Punctual, • Consistent and congruent, • Rational, prudent and practical, • Willing to work on weekends and holidays Performance shall be measured by the following: • Brand Quality Audit (QA), • Associate Standard Index (ASI) The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer