544 Best Customer Service Jobs in NJ (February 2025)

Customer Service Representative (CSR)- Commerical Surety

Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience—plus technology—to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth—and invite a diversity of motivated achievers to come, learn, work, create, grow—and succeed—with Colonial. Who are we looking for? Position Overview We are seeking a Customer Service Representative (CSR) with strong administrative skills to join our team. This role is responsible for assisting clients, processing insurance documents, managing policy inquiries, and providing administrative support to ensure smooth daily operations. The ideal candidate has excellent communication skills, attention to detail, and the ability to multitask in a fast-paced insurance environment. Prior experience in Customer Service is a must—as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities: Serve as the first point of contact for clients via phone, email, and in-person inquiries. Assist customers with policy questions, renewals, endorsements, and claims processing. Educate clients on insurance products and coverage options to ensure they understand their policies. Handle customer complaints and escalate complex issues to the appropriate department. Maintain a high level of professionalism, empathy, and accuracy in all customer interactions. Administrative Responsibilities: Process and maintain policy applications, endorsements, renewals, and cancellations. Ensure accuracy in data entry and documentation within internal systems. Assist in preparing reports, tracking policy renewals, and organizing client records. Support the sales and underwriting teams with document preparation, invoicing, and follow-ups. Handle general office tasks, including scheduling, correspondence, and file management. Qualifications & Skills Experience: 1-3 years of customer service experience in insurance, finance, or a related industry. Prior administrative experience in an insurance agency or brokerage is a plus. Skills & Competencies: Strong verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and insurance CRM/software. Ability to handle multiple tasks and prioritize efficiently. Detail-oriented with strong organizational and problem-solving skills. Knowledge of insurance terminology and regulations (preferred). Education & Certifications: BA in Business or applicable field. Colonial provides major medical, dental and vision insurance. In addition, we provide all employees with 15k of free life insurance, also effective on day one. We have paid holidays off and pride ourselves on a positive working environment. Industry training, position and systems training are provided upon hire.

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Home Care Services

Home Care Call Center - Data Entry Positions

Home Care agency is expanding their growing team to a brand NEW location in NJ! We are looking for upbeat experienced Call Center and Date Entry Representatives. If you are a detail-oriented individual with excellent organizational skills, we would love to hear from you. Duties: Perform general clerical tasks such as filing, and scanning documents Assist with data entry and maintaining records Provide administrative support to office staff Handle a higher volume of incoming and outgoing calls Answer phone calls and direct inquiries to the appropriate departments Provide customer support and address inquiries or concerns as they arise Assure documents for accuracy and completeness Skills: Must be fluent in conversational Spanish. Strong organizational skills with attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize tasks effectively No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

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Essex Finishing

Customer Service Representative (CSR)

14 days ago

$20–$24 hourly

Full-time

Avenel, Woodbridge Township

Job Summary Essex Finishing is seeking a well-qualified individual to fill the role of customer service representative. Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Enter all orders that customers send. Set up freight and print proper shipping documentation. Assist warehouse with locating orders when needed. Provide accurate information regarding products and services to assist customers effectively. Handle customer complaints with professionalism and empathy, working towards resolution. Conduct inbound and outbound calls to follow up on customer inquiries or provide additional support. Maintain detailed records of customer interactions through data entry into our computerized system. Collaborate with team members to improve overall customer service processes. Ensure all communications are conducted in English with clarity and professionalism. Picking and packing samples when needed. Provide support to sales team wherever needed. Including marketing assistance. Filing Accounts Payable and Accounts Receivable documents. Experience Previous experience in a customer service or support role is preferred. Strong phone etiquette with excellent verbal communication skills. Proficiency in data entry and familiarity with office software applications. Ability to type efficiently while engaging with customers on the phone or via chat. A positive attitude and a willingness to learn new skills in a dynamic environment The right candidate will be upbeat, customer centric, able to multi-task, prioritize, and juggle concurrent projects. The right candidate will be accurate, organized, detail-oriented, dependable, self-motivated, and reliable. Intermediate knowledge of Excel, Word, and email is necessary. Knowledge of NetSuite and experience in manufacturing are a plus. Monday through Friday 7:30 am - 4:00 pm. 30 Minute Lunch unpaid Job Type: Full-time Pay: $20.00 - $24.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Ability to Commute: Avenel, NJ 07001 (Required) Work Location: In person

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Gem de la Gem Aquatics

Sales and maintenance of live, freshwater tropical fish.

21 days ago

Full-time

Teaneck

Looking for someone who understands and loves tropical fish, to work in a wholesale company in northern New Jersey. Person needs to understand freshwater tropical fish, do tank maintenance and service wholesale customers.

servicio al cliente con. Sistemas de purificación de agua y productos de limpieza Orgánicos no necesita experiencia. Sele capacita

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A & M Couture NJ l Quinceñera Dresses

Customer Service Representative (CSR)

Bueno te cuento somos una boutique de vestidos de quinceañera Estamos buscando una chica con las siguientes características Idiomas español e inglés Disponibilidad para trabajar inmediata Amabilidad Buena presentación personal.. si te interesa contáctanos para una entrevista

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