Customer Service jobs in New Jersey - Page 2

Job DescriptionAbout UsModTek, an Inovar Packaging Group company, is one of North America’s premier flexographic and digital printing companies, dedicated to the success of our employees and customers. We invest in cutting-edge equipment and technology to deliver top-quality products. At Inovar, our culture is customer-driven, team-oriented, and built on win-win partnerships.Why Join Us? • Competitive pay and a performance-based bonus program, • Comprehensive benefits package (medical, dental, vision, life, short/long-term disability), • 401(k) Retirement Plan with a generous company match, • Paid Time Off (PTO), • Career growth opportunities within a rapidly expanding companyJob TitleCustomer Service Representative Job SummaryWe’re seeking a Customer Service Representative I to join our dynamic team. You will manage a portfolio of accounts, collaborating with both internal stakeholders and our customers to address inquiries, resolve issues, and provide exceptional service throughout the entire order lifecycle.Key Responsibilities, • Interact with customers via phone, email, chat, or in-person to support product and service inquiries., • Collect, enter, and confirm orders for new products or additional services., • Act as the first point of contact for customer concerns; escalate to specialists or other team members as needed., • Ensure timely and accurate resolution of customer issues., • Maintain detailed records of customer interactions, tracking inquiries, feedback, and resolutions., • Collaborate with Production, QA, Scheduling, Finance, and other internal teams to ensure seamless service delivery., • Support artwork routing, proof approvals, and job tracking to keep projects on schedule. Required Skills & Abilities, • Excellent written and verbal communication., • Strong customer-service orientation with a solution-driven approach., • Proficiency in Microsoft Office and aptitude to learn new software systems (e.g., ERP or Label Traxx)., • Ability to navigate multiple priorities while maintaining attention to detail.Education & Experience, • High school diploma or equivalent., • Previous customer service experience required; manufacturing or packaging label experience is a plus.Physical Requirements, • Prolonged periods of sitting and working at a computer., • Occasional standing and movement as needed.Why This Role MattersJoining Inovar in this position gives you the opportunity to be a true customer advocate and play a crucial role in the end-to-end order process. If you're passionate about building client relationships, solving problems, and working in a fast-paced, evolving manufacturing environment, this role is for you.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Training & development, • A competitive salary plus bonuses, • Flexible Schedules, • Casual Dress-code Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, youre amazing! Thats what were all about at Restore, which means were always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities • Greeting clients and assisting them with Restores wellness services, • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process, • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system, • Conducting tours and selling service packages and memberships, • Educating clients on Restore services, including medical benefits, precautions, and at-home care, • Performing opening and closing procedures, • Maintain a safe, clean and secure environment for all guests and employees., • Serve as an expert on Restore products and services., • Represent the brand by embodying Restores core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle., • Youre passionate about health and wellness, • You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we dont have a retail vibe., • Working weekends doesnt bum you out, • Communication and collaboration are some of your strong suits, • You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Job DescriptionDescription Job Title:Entry Level Customer Service Assistant Location: Jersey City, NJ Job Type: Full-time Job Summary: We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals looking to start their career in customer service within a thriving organization. As a Customer Service Assistant, you will serve as the first point of contact for our customers, ensuring a positive experience while addressing their inquiries and needs. Key Responsibilities • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Provide accurate information about our products and services to customers., • Assist customers with order placement, modifications, and cancellations as needed., • Resolve customer complaints and issues by identifying the root cause and offering appropriate solutions., • Maintain an organized record of customer interactions and transactions in our database., • High school diploma or equivalent; further education in business or related field is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to work effectively in a team environment., • Proficiency in using computers and customer management software., • Growth opportunities within the company., • Comprehensive training and onboarding., • Paid time off and holidays., • A positive and supportive work environment.

Job DescriptionDescription: Customer Service Representative Job Summary: A Matawan, New Jersey, Insurance agency is seeking an experienced Customer Service Representative. The applicant will become a valued member of the call center team and will be responsible for handling, both in-bound and outbound high volume customer service calls. Responsibilities and Duties • Answering and redirecting high volume calls, • Provide exemplary service to customers, discussing and explaining their insurance coverage, premiums, and claims., • Resolve premium and billing questions and inquiries., • Assist customers with filing claims., • Record keeping and updating customer files., • 1+ years of call center experience, • 1+ years of insurance experience, • Proficient knowledge of customer service, and standard office practices and procedures., • Proficient computer skills., • Proficient standard office equipment skills., • Outstanding communication skills, both written and verbal., • Strong people skills., • Excellent phone etiquette., • Outstanding organizational skills and attention to detail, • Bilingual a plus, • High school or equivalent (Required) Location: Matawan, NJ (On-Site) Job Type: Full-time Benefits: • 401(k) matching, • Health insurance, • Monday-Friday, • Day shift, • Call Center, • Insurance verification: 2 years (Required) Requirements:

Job Description Summary We are searching for a Customer Service Representative to support dispatch operations. This position is onsite and pays $20 to $22 per hour. The role involves overseeing daily route planning and dispatch management for delivery teams, ensuring timely communication, and maintaining high standards of customer service in a fast-paced, light industrial environment. Responsibilities • Urgently resolve issues that delay truck teams without compromising other client expectations., • Track and monitor truck progress using automated tools., • Plan and execute truck routes using routing software., • Provide timely updates via email, ERP systems, telephone, and text., • Communicate consistently with delivery managers, operations, sales, and customers., • Manage and track daily flow of trucks and ensure delivery windows are met., • Complete delivery/pickup pre-calls for next-day customers., • Proactively communicate additional client needs to relevant departments., • Effectively manage calendar capacities of operations teams., • High school diploma or equivalent., • 3-5 years of experience in customer service., • Experience in high volume call centers preferred., • Proficiency in Microsoft Office and Outlook., • Typing speed of at least 40 words per minute., • Ability to multitask effectively., • Fluent in English; bilingual experience is a plus., • Strong organizational and planning skills., • Excellent oral communication and teamwork abilities., • Technically savvy with software and email systems.

Job Description About the Role The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to the player’s interaction with the online casino via various communication channels including chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities • Exhibit conduct in accordance with all NJ Gaming Regulations and departmental policies and procedures, • Capable of working efficiently in a high-volume work environment, • Knowledgeable in online gaming products and how customers interact with said products, • Possess excellent customer service skills, • Actively monitor and complete incoming phone calls, emails and chats, • Escalate any game-related issue and/or site issue to appropriate parties and create service tickets as required, • Provide technical, product, and sales support to customersin a timely manner, • Proactively develop and build customer relationships, • Assist players with specifics about promotions, bonuses, loyalty programs and payment status, • Assist with payment processing and executes both deposits and withdrawals, • Investigate and resolve customer issues related to payments, including reconciliation of transactions, • Communicate with third-party payment providers to resolve player issues related to deposits and withdrawals, • Identify fraudulent or suspicious activity during player’s deposits and/or withdrawals, • Experienced in troubleshooting and triaging complicated matters related to player inquiries, • Serve as the point of escalation for all customer disputes that Customer Service Representative cannot resolve him/herself, • Participate in investigations related to payments fraud and game play disputes, • Detect and advise customers at risk of potential responsible gaming issues, • Follow procedures to identify and report any suspicious or unusual activity, • Contribute to the ongoing development and improvement of the online casino customer experience, • Proactively contact players based on real-time monitoring of events, • Participate in our outbound contact program, as required, • Exposure to casino related environmental factors including but not limited to second- hand smoke, excessive noise, and stress related to servicing customers in a high pressure, fast paced environment., • Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas., • Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor., • Must be able to work weekends and holidays, as well as flexible shifts and/or unusual hours., • High School Diploma or equivalent GED preferred., • Ability to communicate with customers and employees in a clear and concise manner., • Excellent command of professional English reading, writing and verbal communication, • Guest service experience preferred, including but not limited to casinos and/or online gaming, • Superior Microsoft Excel skills required, • Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests., • Ability to effectively communicate in English, • Free meal on shift, • Training & Development, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k,), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Hourly Position- Start Rate $21.00

Job Description Do you have a positive personality and a competitive spirit? What about sales or customer service experience? Are you eager to work in a highly-productive and fast-paced environment? If you answered yes, then consider applying to join our motivated team! Who We Are At Car Vision , we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Car Vision is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer * Health Insurance * 401(k) Savings Plan * Closed on Sundays * Paid Vacation * Paid Company Holidays * Paid Training * Ongoing Professional Development * Employee Discounts * Family-Friendly and Inclusive Culture * Career Growth and Internal Promotions * Custom and Competitive Wage Plans Responsibilities * Nurture enriching relationships to build clientele for life. * Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Continuously develop product and sales acumen to become the vehicle authority. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies. * Perform high-quality, professional demonstrations of new/used vehicles. * Follow-up with buyers to ensure successful referral business. * Learn to overcome objections and thrive within sales situations. * Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses. * Bring your ‘A game’ along with a positive attitude to work with you every single day. Qualifications * Available to work flexible hours and weekends * Self-starter mentality and ambitious spirit preferred * Ready to waste no time on learning new product in’s and out’s, eager to improve * Phenomenal communication skills with customers and team members * Professional, well-groomed personal appearance * Clean driving record and valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSalary: 65,000-75,000 Position Overview As a Client Success Representative - Renewals Specialist, you'll be responsible for fostering strong relationships with our clients by providing timely responses to inquiries and addressing questions and concerns regarding Sage Intacct, Acumatica, Sage 100 Contractor, and additional product renewals. Through targeted outreach, you will help reduce churn, ensure timely subscription renewals, and drive revenue through add-on sales. The ideal candidate will have a combination of exceptional skills in communication (both verbal and written), mathematics, organization, and product knowledge. Key Responsibilities • Generate and review renewal and expansion quotes with clients; respond to related questions or concerns, • Cultivate client relationships, identify opportunities for growth, and work directly with CSM sales team members to expand their current subscription, • Collaborate cross-functionally to align client feedback with ongoing client needs and initiatives, • Assist clients in making informed decisions about their software subscriptions Required Skills & Qualifications • 1+ yr of experience completing Sage Intacct, Sage 100 Contractor renewals, • Exceptional organizational and prioritization skills, • 1+ year of experience ensuring software subscription renewals, • 1+ year of experience driving revenue through upselling and subscription expansion, • 1+ year of experience in a client experience or customer service role, • Previous experience working in Salesforce, • Strong communication and presentation skills across organizational levels, including the C-suite, • Ability to navigate ambiguity and improve processes for efficiency Preferred Qualifications • Proficiency with Salesforce CRM, • Previous experience creating new processes & procedures, • Project management or strategic planning background Always Choose Exceptional | Lead with Integrity | Embody Respect and Care Deeply | Embrace Change and Innovation Note:Candidates must be authorized to work in the US or Canada; we cannot provide sponsorship at this time.

Job Description Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? We are looking for a talented Customer Service Representative to join our team. This is an incredible opportunity to be the voice and face of our brand, providing top-notch service to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Full-time Customer Service Representative Description: • Interact with customers in response to inquiries, concerns, and requests about our products and services, • Deal directly with customers either by phone or electronically, • Become proficient with software - Service Titan, Trello, SendHub, Google Mail, Dialpad (training provided), • Respond to and resolve customer issue(s), • Keep records of customer interactions and transactions, • Communicate and coordinate with internal departments, • Dispatch Technicians, • Schedule door estimates, • Demonstrate product knowledge, problem solving and documentation skills, • Manage business reviews both orally and electronically via the internal and external channels, • Ensure timely arrival to work in order to facilitate calls, • Participate in ongoing training, • Willingness to cross-train in other areas, • Other duties as assigned, • $20.00-$25.00/ hourly depending on experience Why Precision Overhead Garage? Don’t miss out on this incredible opportunity to kickstart your career with a thriving company. • We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time., • Awesome perks including:, • Bonus opportunities, • Paid Training, • Company events, • Breakfast and snacks., • Growth opportunity and career path Full-time Customer Service Representative Requirements: • Bilingual proficiency in English and Spanish is a plus, • High school diploma or equivalent is required; some college a plus, • 0-3 years in a previous, heavy volume customer service role preferred, • Must have relevant computer skills (e-mail, Microsoft applications); proficient in using a tablet is a plus, • Must demonstrate proficient phone skills and attention to detail, • Must be available to work at least one of the weekend days (Saturday or Sunday) after probationary period is over

Job Description Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? We are looking for a talented Customer Service Representative to join our team. This is an incredible opportunity to be the voice and face of our brand, providing top-notch service to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Full-time Customer Service Representative Description: • Interact with customers in response to inquiries, concerns, and requests about our products and services, • Deal directly with customers either by phone or electronically, • Become proficient with software - Service Titan, Trello, SendHub, Google Mail, Dialpad (training provided), • Respond to and resolve customer issue(s), • Keep records of customer interactions and transactions, • Dispatch Technicians, • Schedule door estimates, • Communicate and coordinate with internal departments, • Demonstrate product knowledge, problem solving and documentation skills, • Manage business reviews both orally and electronically via the internal and external channels, • Ensure timely arrival to work in order to facilitate calls, • Participate in ongoing training, • Willingness to cross-train in other areas, • Other duties as assigned, • $20.00-$25.00/ hourly depending on experience Why Precision Overhead Garage? Don’t miss out on this incredible opportunity to kickstart your career with a thriving company. • We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time., • Awesome perks including:, • Bonus opportunities, • Paid Training, • Company events, • Breakfast and snacks., • Growth opportunity and career path Full-time Customer Service Representative Requirements: • Bilingual proficiency in English and Spanish is a plus, • High school diploma or equivalent is required; some college a plus, • 1-3 years in a previous, heavy volume customer service role preferred, • Must have relevant computer skills (e-mail, Microsoft applications); proficient in using a tablet is a plus, • Must demonstrate proficient phone skills and attention to detail, • Must be available to work at least one of the weekend days (Saturday or Sunday) after probationary period is over

Job DescriptionBenefits: • Dental insurance, • Free uniforms, • Health insurance, • Answer inbound phone calls promptly during business hours, • Respond to any voicemails and/or messages from answering service (if applicable), • Respond to inbound email correspondence, forward on as appropriate, • Greet customers and all other visitors to the showroom (if applicable), • Screen incoming leads/potential customers, • Schedule estimate appointments, • Quote product by telephone for clients/customers (if applicable), • Assist Estimators with follow up on pending sales/ quotes by phone and/or email, • Strategically schedule work appointments for Installation Technicians, along with customers accordingly, • Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions, • Check order confirmations from fabricators/vendors for size and pricing accuracy, • Filing of daily work orders and estimates, • Ordering of all office / shop supplies, • Keeping office clean/tidyQualifications & Educational Requirements:, • HS Diploma or equivalent, • All candidates must be able pass initial background check and drug testPreferred Skills:, • Excellent verbal/written communications skills, • Microsoft Office proficient (Word, Excel), • Hardworking, motivated, with excellent organizational and time-management skills*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

Job Description * • Job Summary We are seeking a dedicated and enthusiastic Administrative Assistant/Customer Service Associate to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience. You will handle inquiries, resolve issues, and assist with various customer needs while maintaining a professional demeanor. Duties • Respond to customer inquiries via phone, email, or in-person with a friendly and helpful attitude., • Provide accurate information regarding products and services to assist customers effectively., • Handle cash transactions and process payments accurately while ensuring compliance with company policies., • Maintain thorough knowledge of company offerings to effectively upsell and cross-sell products., • Document customer interactions and feedback in the system for future reference., • Collaborate with team members to resolve complex customer issues efficiently., • Proven experience in customer service or client services is preferred., • Strong phone etiquette and communication skills in English; abilities are a plus., • Proficient in basic office procedures., • Ability to type efficiently while engaging with customers., • Excellent problem-solving skills with a focus on customer satisfaction., • A positive attitude, strong work ethic, and ability to work well in a team environment., • Job Details, • Job ReferenceV6WXYW5R, • Position NameAdministrative Assistant / CSR, • Job LocationUnion, New Jersey, United States, • Remote, • Office Address, • Headcount1, • Experience Level, • Expected Close Date, • Minimum Salary18 USD, • Maximum Salary18 USD, • CurrencyUSD, • FrequencyHourly, • Contract DetailsFull time, • Open Date2025-09-30, • Close Date, • Job Industry, • Package Details

Job Description World Class Medicine. Purpose-Driven Partnership. Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being. We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. Are you a master of phone-based customer service, able to deliver empathy, clarity, and professionalism with every call? GSVS is seeking a dedicated Phone Specialist to be the reassuring, knowledgeable voice our clients rely on during their most important moments. Scheduled: Sunday to Thursday 8:30am - 5pm or Tuesday to Saturday 8am - 4:30pm About Us: GSVS is a leader in multispecialty veterinary care, known for our commitment to excellence and compassion. We believe every client interaction—whether in person or over the phone—should reflect our gold-standard values. What You'll Do: • Answer and manage multiple phone lines with professionalism and efficiency, • Actively listen, acknowledge concerns, and provide compassionate, solutions-focused support to clients, • Accurately schedule appointments and relay critical information to clinical teams, • Handle financial discussions and process payments as needed, • Collaborate with front desk, client services and clinical staff to ensure a seamless client experience, • 2+ years of experience in a high-volume, high-touch phone-based customer service role (veterinary or medical preferred), • Outstanding communication and active listening skills, • Demonstrated empathy, patience, and professionalism under pressure, • Detail-oriented, organized, and adept at multitasking, • Committed to supporting clients and colleagues with integrity and discretion Salary: $17/hr - $22/hr depending on skills, experience, and credentials GSVServices is proud to offer the following benefits: • Competitive salary based on your level of experience, • Health, dental, and vision insurance, with HSA option- some plans paid 100%, • Maternity/Paternity leave, • Retirement Plan – 401K with employer match, • Licensing fees paid for credentialed technicians, • Employee Referral Bonus, • Paid Time off, • Mental health support with Talkspace, • Uniforms provided, • Pet discounts for medical care Ready to be the voice of gold-standard care? Apply today by sending your resume and cover letter. Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required. For CA applicants please visit our Privacy Policy

Job Description Customer Service Who We Are: GMA Accessories, Inc. dba Capelli New York, Capelli Sport, and Ballet Group LLC. is a major U.S. manufacturer and distributor of apparel, footwear, novelty and gift products, jewelry, ladies fashion accessories, handbags and sports/athletic apparel. We were established in 1990 and have approximately 600 employees in the U.S.A. and 2,500 employees worldwide. We have offices in the U.S.A., China, Hong Kong, Germany, UK and Bangladesh. Our U.S. warehouse facilities are located in New Jersey for east coast distribution and California for west coast distribution. What We Are Looking For: We are seeking a driven Customer Service Assistant for our Corporate Office in South Hackensack, NJ. The ideal candidate will be a detail-oriented person who is a problem solver, takes initiative, possesses great communication skills, has the ability to shift gears at a moment’s notice, and enjoys the challenges of helping to build a great organization of talented individuals to join our team. Responsibilities: • Resolve customer complaints via phone, email, mail., • Manage a large volume of incoming calls and emails, • Use telephones to reach out to customers and verify account information., • Greet customers warmly and ascertain problem or reason for calling., • Assist with placement of orders, refunds, or exchanges., • Advise on company information., • Take payment information and other pertinent information such as addresses and phone numbers., • Place or cancel orders., • Suggest solutions when a product malfunctions., • Handle product recalls., • Inform customer of deals and promotions., • Utilize computer technology to handle high call volumes., • Work with customer service manager to ensure proper customer service is being delivered., • Follow communication procedures, guidelines and policies, • Close out or open call records., • Compile reports on overall customer satisfaction., • Read from scripts. Requirements: • Proven customer support experience or experience as a client service representative, • Strong phone contact handling skills and active listening, • Familiarity with ticketing systems and practices. Zendesk knowledge is an advantage., • Customer orientation and ability to adapt/respond to different types of characters, • Excellent communication and presentation skills, • Ability to multi-task, prioritize, and manage time effectively, • High school degree If you see yourself as our newest team member, please submit your resume and salary requirements (Applications without the salary requirement might be delayed for review) GMA Group/Capelli Sport is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, age, veteran or military status, or any other category protected under the law. GMA Group is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Job Description Join FCF Insurance Agency as a Licensed Insurance Customer Service Representative, where creating positive experiences for our clients is at the core of what we do. Even from the comfort of your home, your impact will resonate across New Jersey, as you provide exceptional service to our valued policyholders. Our fully remote setup ensures you have the flexibility to balance your professional commitments efficiently while maintaining our high standards of service excellence. In this role, your dedication to client satisfaction will shine as you assist with policy inquiries, solve issues promptly, and offer insightful advice on insurance matters. You will be part of a supportive team that prioritizes collaboration, continuous learning, and mutual respect. If you're someone who thrives in a dynamic and engaging environment, is passionate about helping others, and possesses a positive attitude, we encourage you to apply and become a valuable member of our community-driven agency. Join us and make a difference! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Work from Home Career Growth Opportunities Health Insurance Weekly Team Meetings Home and Work Life Balance Home Work Equiment Provided Bonus Oppertunites Responsibilities Customer Assistance: Provide exceptional support and assistance to clients by addressing their queries, resolving issues, and offering detailed guidance on insurance products. Policy Management: Handle policy service requests including modifications, renewals, cancellations, and updates to ensure client records are accurate and current. Information Dissemination: Educate clients on policy details, coverage options, and payment schedules, ensuring they have a comprehensive understanding of their policies. Problem Solving: Investigate and analyze client concerns, offering effective solutions that align with company guidelines and enhance client satisfaction. Documentation: Maintain detailed records of client interactions and transactions, ensuring compliance with company policies and regulatory requirements. Collaboration: Work closely with other departments to coordinate policy services and assist in the resolution of complex client requests. Requirements Licensing: An active Property & Casualty Insurance License is required for this position. Allstate Experince Required Experience: A minimum of two years in a customer service role, preferably within the insurance sector. Communication Skills: Excellent verbal and written communication skills. Customer Focused: Strong dedication to providing outstanding customer service and support. Problem Solving: Ability to think critically and provide effective solutions to customer inquiries and issues. Tech-Savvy: Proficiency with customer relationship management (CRM) software and virtual communication tools. Time Management: Capability to manage time effectively in a fully remote environment, balancing multiple tasks efficiently. Adaptability: Flexibility to handle evolving responsibilities and work across different insurance service areas.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Paid time off, • Competitive Pay, • Professional Development Responsibilities • Answer customer questions via phone, email, and in-person, • Assist clients with new quotes, updating policies, payments, and other services, • Schedule appointments and maintain calendar, • Maintain detailed records of client interactions, • Review audits and/or policies, • Collaborate with colleagues to provide comprehensive customer serviceQualifications, • Knowledge of insurance products, • High school diploma/GED required, Bachelors degree preferred, • Excellent customer service skills, • Highly organized with strong time management skills, • Familiarity with Microsoft Office and other software applications Flexible work from home options available.

Job DescriptionRequisition Title: Bilingual French Customer Support Representative (Volvo Car USA) (046SS) US-NJ-MahwahDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working hybrid in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. The representative also presents Volvo Car USA to its owners in a professional, caring manner. During a Typical Day, You’ll • Coordinate towing and roadside services for owners, • Provide the highest level of customer support through omnichannel solutions (voice calls, emails, chat, and SMS), • Answer questions for Volvo Car owners and prospects about product purchases or familiarization, • Handle customers who contact Volvo to facilitate the resolution of their issues, • Make all reasonable efforts to ensure customer satisfaction, • Escalate unresolvable or beyond the scope of authority issues to senior team members, • Responsible for proper documentation and coding in Volvo's proprietary software, • Advise Customer Care Center Manager, Supervisor, Team Leader, and/or appropriate Field Manager of any trends or concerns with customer handling, or product/service-related issues for action, • A high school diploma is required, • Bilingual in French and English is required; must be able to pass written and oral assessments in both languages, • A minimum of one (1) year of previous customer service call-handling experience, • A genuine interest in providing excellent customer service, • Experience working with a fast-paced and dynamic team, resolving challenges optimistically, • Roadside dispatching or emergency call response experience is preferred, • Experience working both independently and in a team environment, • Independent work experience, including using logic and intuition to reach appropriate conclusions, • Excellent written and oral communication skills required, • Excellent communication skills; Passionate, confident, and comfortable over the phone or through emails, text, or other forms of written communication, adapting communication style to fit the style of others, • Speed and accuracy when typing, • Ability to diagnose issues quickly and resolve them with patience and empathy, • A broad knowledge of the automotive business is preferred, • A strong, professional, and polished customer focus, awareness, and sensitivity, with the ability to gain the trust and respect of colleagues and customers, • Excellent decision-making skills, • Ability to work well under pressure, • Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Full-time, Permanent (40 hours a week), • Equipment is provided, • Paid training (Monday - Friday, 8:00 AM - 5:00 PM ET for approximately 3-4 weeks), • The center is a 24/7/365 operation Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job DescriptionCompany Description One of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your family and grow in the company. Job Description You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy. We need folks in this position who will make our customers say Wow! The most important skills required to be a successful CSR are a great demeanor, attention to detail and the ability to multi-task. No prior restaurant experience is necessary. CSRs work in the lunch, evening and late night dayparts. Candidates for this position must have a flexible schedule but may be able to work part time, as few as two days a week or as many as six days a week, depending on desire, availablity and need. Weekend hours may be required. This position may lead to managment opportunities for the right candidate. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Client Experience Specialist Location: Full-Time, In-Office | Whippany, New Jersey The Role At Giftogram, appreciation isn’t just what we do—it’s who we are. As a Client Experience Specialist, you’ll be on the front lines of helping companies turn everyday interactions into moments of gratitude. Your mission is to build genuine relationships, drive measurable impact, and ensure that appreciation is effortless, meaningful, and memorable for our clients. This role is primarily reactive (80%) with a proactive (20%) edge, supporting a wide range of Giftogram clients. One day you might be setting up referral programs for SMBs, the next helping HR leaders launch recognition initiatives, or guiding marketing teams through nationwide gifting campaigns. In every interaction, you’ll provide best practices, uncover opportunities for growth, and empower our clients to elevate how they connect with employees, customers, and partners. In This Role, You'll: • Order Verification - Review and approve daily digital and physical card orders via HubSpot CRM & the Giftogram admin to ensure accuracy and timeliness., • Customer Engagement - Handle inbound calls through RingCentral, live chats, and help desk inquiries, delivering quick empathetic solutions, • Onboarding & Training - Guide new customers through the Giftogram platform, train on best practices and host virtual demos via Zoom and Google Meet., • Collaboration - Partner with the broader Giftogram team to improve customer experience, strengthen relationships, and support growth initiatives, • CSM & Sales Support - Assist Customer Success Managers and Sales team members with tasks related to their books of business, including account and order updates, preparing materials for customer meetings and helping execute client campaigns, • Bring 2-4 years of client experience or support background - ideally in SaaS or eCommerce, and the confidence to deliver exceptional service across phone and digital channels., • Comfort with conferencing and communication tools (RingCentral, Zoom, Google Workspace, Slack)., • 2+ years experience with CRMs (HubSpot or Salesforce)., • Familiarity with SaaS platforms, • Tech-savvy with strong computer literacy and attention to detail., • A positive, professional communication style and strong interpersonal skills., • Ability to multitask and stay organized in a fast-paced environment., • Ability to work independently while thriving in a collaborative team environment., • (Nice-to-have) Bilingual in English/Spanish., • High School Diploma or GED required. You’ll Thrive in This Role If You Are: • Naturally curious and a strong listener - you get to the why behind what clients need., • Business-minded and outcomes-driven. You’re always connecting the dots between appreciation and ROI., • Organized and great at juggling priorities without dropping the ball., • Proactive. You don’t wait for someone to tell you there’s a problem - you see around corners and help clients do the same. Salary Range: $65,000–$75,000, plus bonus and equity potential * Medical, dental, and vision insurance * 401(k) with 4% company match * Flexible PTO and federal holidays * A vibrant, supportive, and high-impact culture where your contributions are recognized Why Giftogram? We’re on a mission to reimagine how businesses show appreciation, and we believe our people are at the heart of that mission. At Giftogram, you’ll join a collaborative, purpose-driven team that cares deeply about our customers and each other. We start and end with appreciation - in every relationship and every role. Powered by JazzHR btkG98p7O4

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in West Caldwell, NJ, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in West Caldwell, NJ! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take copayments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrival, • Monitor marketing campaigns and schedule appointments from leads generated, • Work on credentialing new clinical staff with Medicare and various insurance providers, • Develop and update content on social media outlets, • Update marketing content and provide regular feedback to marketing campaign providers, • Other administrative tasks as neededRequired Skills, • High school diploma, GED certificate or equivalent, • Valid driver's license and reliable transportation, • Great communicator and multitasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • Up-to-date DL and a dependable vehicle, • Experience with social media marketing, • EMR authorization and verification experience, • Medical reimbursements/billing, • Managing patient appointments and billing, • Managing marketing campaigns, • Processing medical credentialing

Job DescriptionJob Description: Automotive Portfolio Manager We are currently seeking a full-time Portfolio Manager to assist in day-to-day phone operations of our end of contract, equity, lease maturity, over mileage client base. You will also work with our service department and consult with our service customers to establish a needs and benefit analysis for trading out of their existing vehicle. The Portfolio Manager is responsible for creating incremental opportunities and deals utilizing various software systems, vendors, databases, bank portfolios and our service customers. Responsibilities include: Making out-bound campaign calls, meeting monthly objectives, follow-up with customer satisfaction calls, and other marketing campaign initiative tasks. Must have a passion for process and organization with excellent phone skills and ability to multi-task in a fast paced, team environment. Handle and coordinate our lease maturity, contract ending, over mileage, service customer needs assesments, equity and warranty expiration list by keeping in contact with customers via Email, phone and our CRM. Achieve a high level of repeat customers by ensuring the service provided exceeds customer expectations in all respects. * Maintain relationships with customers throughout the ownership period. Day to day duties: Outbound calls, email marketing, service drive customer interactions, scheduling appointments for customers to come in and meet with Sr. Sales Managers, appointment confirmation calls (CAFUs), appointment 'no-show' follow-up calls (NOFUs), unsold Floor Traffic calls (USTs), showed appointment Follow Up Calls (SAFUs), postal mail communications, 'Thank you' emails/letters, other marketing campaigns, update customer contacts and progression through the end-of-contract process. Essential Duties and Responsibilities include the following. Other duties may be assigned Substantial automotive sales experience required Ability to work deals Must be able to communicate effectively with client base Must be able to communicate and work effectively with client advisors and sales managers Must be able to manage various lead producing vendors Must be a demonstrated self-starter with an entrepreneurial mindset Job Requirement: Job Requirements: Overarching responsibility is to create (initiate) incremental sales for the New Car sales department Manage lease portfolio Maintain lease portfolio per requirements Perform lease-end inspections Manage sales force contact with their portfolios Make calls personally to portfolio Maintain proper reporting of lease portfolio progress Manage retail portfolio Manage BDC processes for portfolio contact Maintain proper reporting of Loan Lead portfolio progress Manage Vehicle exchange portfolio Manage Sales force contact with their portfolios Maintain proper reporting of Vehicle exchange portfolio progress Get face to face with Vehicle Exchange Service customers Work deals on Vehicle exchange customers who are “interested' or who “want more information' Execute Market Based Mining to promote our brand Create service lane opportunities both via purchase offers and face to face communications Dedicated Sales Person to communicate with appointed customers Seek out and implement new methods for generating opportunities and sales Relationship Liaison with Digital Marketing Analyst Coordinate with Internet Manager at our BDC along with Sales Managers. Track efficacy of lead generation efforts and manage results effectively Work closely with both BDC, Service dept and Sales Department to track and manage sales opportunities Portfolio Manager will have a dedicated workstation, but will also need to be mobile in order to maintain necessary communication with the BDC, service and sales departments. They will utilize all departments to execute customer interaction on deals that are proceeding. Company Benefits: Great fun working environment and benefits package for full-time employees. We offer great opportunities for career growth. Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, 401K, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job DescriptionWere hiring a Client Support Specialist! At Magone & Company (Parsippany, NJ), were more than an accounting firmwere a close-knit, tech-savvy team that values people, innovation, and integrity. As our Client Support Specialist, youll be the face and voice of our firm, helping clients feel supported every step of the way. What Youll Do: • Welcome clients + manage calls/meetings., • Onboard new clients + support engagement letters., • Keep client databases and documents organized & secure., • Assist with newsletters, marketing, and social media., • Support the team during tax season (and yes, keep the office stocked with snacks).What Were Looking For:, • 1+ year office/admin experience (bonus if in CPA/financial firm)., • Tech-savvy (Microsoft Office, Adobe, quick learner with new software)., • Organized, professional, and client-service focused., • Strong communicator who thrives in a busy environment., • Ability to work extended hours during peak periods.Perks Youll Love:, • Paid Health Insurance (after 3 months), • $50K Group Life Insurance, • Dental & Vision Options, • 401(k) with 4% match, • 15 PTO days per year, • Paid professional developmentIf youre looking for a role where teamwork, growth, and client service truly matterthis is it. Apply now and lets grow together! #Hiring #ClientSupport #AdminJobs #CPA #AccountingCareers

Job Description Want to join an expanding company in one of the world’s fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Service Representative to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience. RESPONSIBILITIES • Deliver excellent service to various customers from different market applications (LED architectural lighting, LED signage lighting) via close cooperation with various internal and external stakeholders., • Build and maintain solid customer relationships., • Provide accurate and timely quotations to customers., • Create and enter orders in the system., • Provide support to the Sales team (e.g., quotations, delivery status, order reports)., • Manage daily customer orders in a timely manner (receive and confirm all orders with customer, provide shipment tracking or order status if on back order)., • Handle and resolve operational issues that may arise from the end-to-end sales process (e.g., order status, deliveries, invoicing, returns)., • Engage with other functions to ensure best-in-class customer service support (e.g., sales teams, supply chain, logistics), • Proactively participate in daily shipping activities to include preparing shipping documents, ensuring accuracy and returning paperwork to the warehouse to meet deadlines., • Associate’s Degree in Business or relevant discipline with a minimum of 2 years of Customer Service or Sales Operations experience, • Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus), • Inside Sales and Customer Service skills, • Proficiency in Microsoft Office and Order Entry software, • Working knowledge of Microsoft Dynamics CRM preferred, • Self-motivated, able to independently manage various activities with minimal supervision, • Customer-oriented mindset, • Excellent communication, listening and collaboration skills with a problem-solving mindset, • Competitive compensation (based on experience), • Comprehensive medical, dental and vision insurance, • Employer-paid life insurance, • 401(k) employer contribution, • Paid time off and holidays, • Dynamic work environment, • Opportunity for advancement, • Salary: 55k-65k

Job Description Duties: Ensures delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquiries. To assist in the resolution of all customer service issues that arise, by addressing them directly where appropriate or direct them to the appropriate department. Issues may be resolved face to face, by telephone, email, fax or mail. Listens to customer requests, referring to directories to answer questions and provide information. Suggests and check alternate spellings, locations, and/or listings to customers lacking details or complete information. Uses and understands technology to properly activate emergency procedures and communicate with responsible staff in the event of an emergency (Fire alarm/Code Red, code blue, elevator malfunction, code amber, etc.) Keeps records of all actions/inquires placed, received and reported. Schedules out-patient appointments, after hours or as necessary. Receives customers inquires and effectively communicate with patients, staff, visitors and others respecting patient information. Train and/or assist in training of other customer service representatives. Updates customer services directory information. Performs administrative duties such as typing, faxing, filing, proofreading and preparing correspondence. EDUCATION + EXPERIENCE REQUIREMENTS: High School Diploma or Equivalent Computer Knowledge, Microsoft Office Excellent and clear oral and written communication skills Bilingual (English and Spanish) preferred Must be willing to work a flexible schedule, including nights, weekends and holidays

Job DescriptionJob Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function

Job Description Company Overview Seasons Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are eight Seasons locations across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family. We are seeking a dedicated and experienced Customer & Associate Relations Manager to join our team. This position plays a key role in fostering a positive environment for both customers and employees by promoting respect, engagement, and open communication. The ideal candidate will be professional, approachable, and solution-driven with a passion for people and service excellence. Responsibilities include but are not limited to: • Serve as the main point of contact for escalated customer and associate concerns, ensuring timely and professional resolutions., • Promote a positive work environment by encouraging teamwork, respect, and open communication among associates and management., • Assist department managers with employee relations matters such as performance discussions, coaching, and corrective actions., • Investigate employee and customer complaints, document findings, and make recommendations for appropriate outcomes., • Monitor customer feedback trends to identify areas of improvement and develop strategies for enhancing the shopping experience., • Partner with the HR Department and store leadership to ensure compliance with company policies and employment regulations., • Support employee engagement initiatives, including recognition programs, communication updates, and training efforts., • Prepare reports summarizing trends in employee relations and customer feedback for management review., • Assist in planning and implementing programs that promote a culture of professionalism, accountability, and service excellence., • At least 5 years of experience in Food / Retail Industry, Human Resources, Employee Relations, or Customer Service Management., • Strong interpersonal and communication skills with the ability to build trust and resolve conflicts effectively., • Excellent problem-solving abilities and sound judgment in handling sensitive issues., • Ability to maintain confidentiality and act with professionalism at all times., • A genuine commitment to delivering excellent customer and associate experiences., • Strong organizational skills and attention to detail., • Experience in a retail, grocery, or hospitality environment preferred., • Health Insurance, • Dental & Vision Insurance, • Paid Time Off (PTO), • Free 100K Life and AD&D Insurance, • Short-Term Disability Insurance, • Long-Term Disability Insurance, • Flexible Spending Accounts (FSAs), • Supplemental Insurance

Job DescriptionSalary: $19 -$20 (Hourly) Join CSI Group A Thriving Career Awaits You! CSI Group is a leading financial services firm dedicated to enriching lives and legacies by providing personalized services that guide individuals and families to achieve lasting financial prosperity. We specialize in financial planning, tax preparation, and estate planning, offering a comprehensive suite of services tailored to meet the unique needs of middle-class individuals and families. Our mission is rooted in the belief that financial security and expert guidance should be accessible to everyonenot just the wealthy. Through ourone-stop-shop approach, we make high-quality financial services bothaffordable and accessible, empowering clients to confidently navigate their financial journeys and secure brighter futures for themselves and their loved ones. Join CSI Group and become part of a team that is transforming lives and communities by delivering meaningful, lasting financial solutions. Be part of a team that values your contributions and invests in your growth! Job Summary: Are you someone who thrives on delivering exceptional customer service? Join our team as a Customer Service Representative (CSR) and become the first point of contact for our valued members. You will play a pivotal role in providing helpful information, answering questions, and resolving concerns to ensure customer satisfaction and build long-lasting relationships. Your role is essential to creating a positive experience and making a lasting impact on those we serve. What You'll Do (Essential Duties and Responsibilities): • Be the Voice of Our Brand: Answer a high volume of incoming calls and handle basic inquiries such as refunds, directions, document updates, and client account information., • Team Collaboration: Work closely with your team to ensure the front desk is always covered and clients receive seamless support., • Appointment Management: Set up conference calls and schedule appointments for CPAs, ensuring smooth coordination between clients and professionals., • Payment Processing: Confidently take and process various types of payments over the phone, ensuring accuracy and security., • Customer Interaction: Maintain a positive, empathetic, and professional attitude toward every customer interaction, creating a welcoming experience., • Prompt Responses: Address customer inquiries promptly, providing clear and concise information to resolve their concerns., • Complaint Resolution: Acknowledge and resolve customer complaints efficiently, ensuring the best possible outcome., • Product Knowledge: Develop a thorough understanding of our services to provide accurate answers and advice., • Record Keeping: Update client notes with details of customer interactions, transactions, comments, and complaints to ensure seamless follow-up., • Internal Communication: Collaborate with colleagues and the CSR Manager to address customer needs and improve service processes., • Process Improvement: Provide feedback to help enhance the efficiency and effectiveness of customer service operations., • Customer Satisfaction: Ensure that every customer leaves with a positive impression of our services., • Administrative Tasks: Complete additional administrative duties to support the smooth functioning of the office. What We're Looking For (Qualifications): • Education: Bachelor's Degree preferred. High school diploma or equivalent required., • Experience: 1+ years in a customer service role or a relevant field., • Calm Under Pressure: Ability to remain composed when handling stressed or upset customers., • Tech-Savvy: Comfortable using computers and familiar with MS Office Word and Excel., • Language Proficiency: Good command of the English language, both verbal and written., • Interpersonal Skills: Strong communication and interpersonal abilities to build rapport with clients and colleagues., • Attention to Detail: Ability to concentrate for long periods and perform tasks with accuracy and speed., • Flexibility: Willingness to work overtime when needed to meet customer needs. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Supervisor. ***Competitive compensation in addition to a full range of medical, financial, and/or other benefits.

Job Description This is a seasonal position starting in November-December. Exact start and end dates may vary slightly based on business needs, weather conditions, or staffing requirements. About Us Cherry Hill Programs is the industry leader in capturing moments that last a lifetime at various holiday and souvenir photography experiences across North America. From recruiting and training quality holiday characters, local leadership, and field staff - our mission is simple: to bring magic to every experience. As a Customer Service Representative, you’ll help create the magic behind the scenes as you strive to resolve customer concerns and deliver exceptional guest service. In this role, strong communication and time management skills are essential when resolving common customer concerns in a timely manner. If you are a well-organized, reliable, and results-driven professional, this is the job for you! Our Customer Service Representative Will Also • Assist customers and successfully resolve any concerns through phone call, email, and/or live chat, • Uphold company service standards to ensure every customer has a positive guest experience, • Handle all customer concerns efficiently, professionally, and with care, • Perform according to company standards for accuracy, hold time, and other departmental goals as assigned, • Record all calls and follow proper protocol using company software, • Become proficient in determining customer needs and presenting appropriate resolution to solve common issues, • Engage in a friendly manner with all guests, staff, and coworkers, • Maintain a safe and clean working environment, • All other tasks as assigned What We’re Looking For • Positive attitude and strong work ethic, • Team player who can work independently, • Good interpersonal and communication skills, • Flexibility to work during “peak” retail hours, such as evenings, weekends, and holidays Knowledge, Experience & Skill • Previous customer service experience preferred but not required, • Comfortable learning how to use call center equipment and becoming familiar with software programs, • Proficient in MS Office, • At least 18 years of age What Else Can You Expect • A fun, fast paced, and passionate environment, • Career advancement opportunities, • Flexible schedule, • Referral program, • Free family photo visit during the holiday season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion. #ZR

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Competitive Pay, • Professional Development Responsibilities • Answer customer questions via phone, email, and in-person, • Assist clients with new quotes, updating policies, payments, and other services, • Schedule appointments and maintain calendar, • Maintain detailed records of client interactions, • Review audits and/or policies, • Collaborate with colleagues to provide comprehensive customer serviceQualifications, • Knowledge of insurance products, • MUST SPEAK FLUENT SPANISH, • High school diploma/GED required, • Excellent customer service skills, • Highly organized with strong time management skills, • Familiarity with Microsoft Office and other software applications

Job Description McDyer Insurance Agency LLC has proudly served New Jersey communities since 2001. We are the largest Allstate agency in the state, protecting more than 7,000 households. With offices in Cherry Hill and Medford, our agency offers a full suite of personal lines insurance as well as life and retirement solutions. Our team is collaborative, supportive, and energized by shared goals. We thrive on delivering exceptional service and expert guidance to every client, every time. We are seeking a motivated Insurance Customer Service Representative to join our Medford office. This is a full-time, in-office role perfect for someone who enjoys helping others, working in a fast-paced team environment, and building strong client relationships. You'll work closely with experienced team members and benefit from hands-on training, career development, and a positive, goal-focused culture. • Base salary: $35,000-$45,000 (depending on experience), • Paid time off (PTO), • Health, dental, vision, and life insurance Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities • Answer inbound calls and respond to client inquiries, • Process policy changes and updates, • Conduct policy reviews to ensure adequate coverage, • Identify and recommend additional insurance products, • Property and Casualty license required, • Prior insurance or customer service experience preferred, • Positive, enthusiastic, and professional demeanor, • Goal-oriented with a customer-first mindset, • Ability to remain calm and tactful in high-pressure situations

Job DescriptionJob Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime, • Perks – Discounts on menu items, safe work environment, & opportunities for growth, • Demonstrates ability to maintain food and team member safety, • Excellent customer service skills, • Ability to operate store technology Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Job Description Customer Service Associate Vineland Ace Hardware Part Time Pay Range $15.50-$16/ HR Job Summary: We are seeking a dedicated and enthusiastic Customer Service Associate to join our dynamic team. The ideal candidate will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and chat. This role requires strong problem-solving skills, a passion for customer satisfaction, and the ability to work well in a fast-paced environment. Key Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and chat., • Assist customers with product information, order status, and troubleshooting issues., • Process orders, returns, and exchanges in accordance with company policies., • Maintain a comprehensive knowledge of products and services to provide accurate information to customers., • Document customer interactions and feedback in the company database., • Collaborate with team members and other departments to resolve customer issues effectively., • Identify and report trends in customer inquiries to improve service delivery., • Participate in training sessions and team meetings to enhance skills and knowledge., • Deliver a positive customer experience by demonstrating empathy and strong communication skills., • Stay up-to-date with product changes, promotions, and company policies. Qualifications: • High school diploma or equivalent (Associate's or Bachelor's degree preferred)., • Previous experience in customer service, retail, or a related field is a plus., • Strong verbal and written communication skills., • Proficient in using computer systems and software, including CRM tools., • Ability to multitask and manage time effectively in a fast-paced environment., • Problem-solving skills with a customer-focused approach., • A positive attitude and the ability to work collaboratively in a team environment. What We Offer: • Opportunities for career growth and professional development., • A supportive and inclusive workplace culture., • Employee discounts on products/services. Bolster Hardware is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Job Description Be Part of Something That Matters At Viking, we're not just building fire protection equipment - we're building peace of mind. Our products help protect lives and property around the world, and we take that responsibility seriously. With over 100 years of experience and a reputation for doing things the right way, we're driven by our values: innovation, integrity, and a deep commitment to safety. If you're looking for a career where your work truly makes an impact, where ideas are welcomed, growth is encouraged, and every day has purpose, Viking is the place for you. Join us and help protect what matters most! Provides full-service account management regarding products and services, including pricing, availability, and shipping information Responds thoroughly and timely to inquiries, via phone, email, or directly to customers, within an industrial distribution environment. Work Schedule: Monday - Friday 7:30 am - 4:30 pm CUSTOMER SERVICE REP RESPONSIBILITIES: • Processes requests for orders, quotations, follow-up on quotations, customer returns/credits in a manner consistent with company policies and standards., • Works with sales, fabrication, credit, inventory control, and warehouse personnel and other various departments to facilitate the needs of the customer., • Investigates order entry, shipping, and billing errors and coordinate solutions with the appropriate departments and follow it through to completion., • Utilizes the online learning system to understand the technical aspects of products and services to a degree that effectively facilitates the order process and demonstrates an acceptable level of competence as defined by management., • Ensuring access to all current company literature and technical information available online and utilizing them as it relates to products and services offered., • Represents the company at all times in a professional manner and effectively communicates verbally and in writing with the focus of meeting customer timelines and upholding company standards., • Increase sales by emphasizing promotions and add on sales at the point of order through product knowledge and opportunity recognition., • Follows up with customers to ensure they are kept informed of the status of their request., • Cultivates and maintain relationships with customers and suppliers with regard to service., • Completes training curriculum, • Follows all company policies and incorporates Standard Operating Procedures (SOP's)., • Minimum of 1 year in customer service or sales experience., • Demonstrated strong computer skills (JDE experience preferred)., • Basic computer skills. Microsoft Windows and Office products are a plus., • 1 year working in a multitask environment while under time constraints. Medical, Dental, Flexible Spending Accounts, Vacation, Holidays, Life Insurance, 401k, Tuition Reimbursement, Fitness Center Reimbursement, Boot Reimbursement Job Posted by ApplicantPro

Job Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You're not just resolving issues—you're leveling up the player experience! This role operates on either the Swing Shift or Overnight Shift schedule based on coverage needs. Candidates must be comfortable working any of the following shifts, depending on scheduling requirements: • Swing Shift: 6:00 PM – 4:00 AM What You'll Do: • Deliver real-time, empathetic support across chat, email, and phone., • Help players manage accounts, navigate responsible gaming tools, and solve tech challenges., • Guide players through promos, loyalty programs, and game rules., • Investigate and escalate complex bugs, fraud signals, or account concerns., • Propose smarter processes and help evolve our internal knowledge base., • Thrive in multiple systems, queues, and workflows—without skipping a beat., • Investigate and escalate technical bugs, account issues, or fraud risks as needed., • Liaise with Payments, Risk, Promotions, and Tech teams to resolve complex or escalated issues., • Proactively contribute to a positive, collaborative team culture., • 1+ years of customer service experience (call center, helpdesk, or online support preferred)., • Strong communication skills, especially written—tone, grammar, and clarity matter., • Familiarity with online platforms, mobile devices, browsers, and common tech troubleshooting., • Highly reliable, self-motivated, and able to adapt in a fast-paced environment., • Flexible schedule, including availability for weekends, evenings, and holidays., • Experience or interest in sports betting and major U.S. sports is a major plus. This role offers a dynamic and ever-evolving experience at Rush Street Interactive. The starting pay is $18.00 per hour during training and the probationary period. After that, agents can advance through our performance-based tier system, which ranges from $19.50 to $24.00 per hour. There's no fixed timeline for tier progression — it's all driven by performance. We're focused on providing our Player Support Agents with top-tier training, resources, and guidance to help them grow and succeed at their own pace. #LI-HYBRID This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence. Location Eligibility (for nationwide roles): Open to candidates across the U.S. (except California, Washington, Maryland, and New York). Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP)Pay Range$18—$24 USDWhat Makes Us Great:, • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!

Job Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You're not just resolving issues—you're leveling up the player experience! This role operates on a rotating Standard Shift schedule based on coverage needs. Candidates must be comfortable working any of the following shifts, depending on scheduling requirements: • Earliest shift: 8:00 AM – 6:00 PM What You'll Do: • Deliver real-time, empathetic support across chat, email, and phone., • Help players manage accounts, navigate responsible gaming tools, and solve tech challenges., • Guide players through promos, loyalty programs, and game rules., • Investigate and escalate complex bugs, fraud signals, or account concerns., • Propose smarter processes and help evolve our internal knowledge base., • Thrive in multiple systems, queues, and workflows—without skipping a beat., • Investigate and escalate technical bugs, account issues, or fraud risks as needed., • Liaise with Payments, Risk, Promotions, and Tech teams to resolve complex or escalated issues., • Proactively contribute to a positive, collaborative team culture., • 1+ years of customer service experience (call center, helpdesk, or online support preferred)., • Strong communication skills, especially written—tone, grammar, and clarity matter., • Familiarity with online platforms, mobile devices, browsers, and common tech troubleshooting., • Highly reliable, self-motivated, and able to adapt in a fast-paced environment., • Flexible schedule, including availability for weekends, evenings, and holidays., • Experience or interest in sports betting and major U.S. sports is a major plus. This role offers a dynamic and ever-evolving experience at Rush Street Interactive. The starting pay is $18.00 per hour during training and the probationary period. After that, agents can advance through our performance-based tier system, which ranges from $19.50 to $24.00 per hour. There's no fixed timeline for tier progression — it's all driven by performance. We're focused on providing our Player Support Agents with top-tier training, resources, and guidance to help them grow and succeed at their own pace. #LI-HYBRID This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence. Location Eligibility (for nationwide roles): Open to candidates across the U.S. (except California, Washington, Maryland, and New York). Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP)Pay Range$18—$24 USDWhat Makes Us Great:, • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!

Job DescriptionCompany Description About Us At Signal Tru Brand, we are dedicated to creating innovative branding and marketing solutions that help businesses stand out in competitive markets. Our team of creative professionals is committed to delivering high-quality strategies that drive growth, strengthen brand identity, and foster long-term client relationships. We value integrity, innovation, and excellence in everything we do. Job Description Job Description We are seeking a dedicated and detail-oriented Customer Service Officer to join our growing team. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience. You will serve as the first point of contact for our clients, representing our company’s values and professionalism in every interaction. Responsibilities * Respond to customer inquiries via phone, email, and in-person in a timely and professional manner. * Resolve complaints and issues with efficiency, ensuring customer satisfaction. * Maintain accurate records of client communications and transactions. * Collaborate with internal teams to address client needs and follow up on pending matters. * Provide product and service information to clients, offering solutions that meet their needs. * Monitor customer feedback and report trends to management for service improvement. Qualifications Qualifications * High school diploma or equivalent; bachelor’s degree preferred. * Minimum of 2 years of customer service or client-facing experience. * Strong verbal and written communication skills. * Ability to multitask and work in a fast-paced environment. * Proficient in Microsoft Office Suite and CRM systems. * Problem-solving skills with a customer-focused mindset. Additional Information Benefits * Competitive salary within the range of $52,000 – $60,000 annually. * Opportunities for career growth and professional development. * Comprehensive health, dental, and vision insurance. * Paid time off and holidays. * Supportive and collaborative work environment.

Job Description Summary or overview of job duties: Starting pay rate is $19. Full and part-time shifts available. All classroom training is full time (M-F from 8:30a-4:00p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote indefinitely. Everyone should plan to be in the office for at least 1 month. We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be able to troubleshoot problems and provide resolution to our client’s inquiries. In addition this position requires a detail oriented individual with excellent attendance. Requirements Essential duties and responsibilities include but are not limited to the following: • Answer incoming calls and assist customers complete locate requests and/or resolve customer questions, • Process web tickets and respond to web chat requests, • Monitor EIs and call out backup messages as necessary, • Present and discuss the products and services of the company to customers, • Minimum accurate data entry of 35 wpm, • Ability to work independently in a high volume, detail oriented environment, • Strong customer service skills, • Excellent verbal and written communication skills, • Ability to prioritize work and multi-task, • Consistent attendance and stable work history, • Ability to work and change with dynamic professional environment We offer health, dental, prescription and life insurance, paid vacation and holidays and a 401K program. Please complete the form HERE and the application HERE to apply.

Job Description Title: Customer Service Representative Location: Teaneck, NJ Hanwha Vision America (HVA), an affiliate of the Hanwha Group, a Fortune Global 500 company, is an industry-leading provider of advanced network video surveillance products. These include IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals including transportation, education, retail, banking, healthcare, hospitality, airports, and utilities and critical infrastructure. Hanwha Vision America (HVA) is seeking a highly a detail-oriented Customer Service Representative who will work pro-actively with Hanwha Vision installation partners and consistently contact those to verify that they have all pertinent information provide by Hanwha to actively sell and support the video security products. The CSR will also work daily with our direct and indirect field support personnel to assist in the growth Hanwha Vision Americas (HVA’s) sales results. The position is responsible to provide answers to sales related requests received from HVA field sales personnel and customers or direct them internally for quick and accurate response. Key Responsibilities: • Deal directly with customers by telephone and electronic media to perform customer service-related tasks; inquiries via telephone hunt group and customer service mailbox., • Validate and enter customer orders in the SERP/EP system. Prepare required support documents such as Commercial Invoices, shipping labels and other related documents., • Accurately maintain and file all documents in accordance with company policies., • Ensure PO fulfillment from PO receipt through delivery to customer. This includes order entry, credit release and successful order transmission to the warehouse. Promptly correspond with customers regarding product availability, backorder ETA’s etc, • Promptly respond to, and work through to closure claims of short, discrepant and damaged deliveries with the related internal and external parties. Keep customer informed of claim status., • Ability to multi-task effectively, work in a fast-paced environment under pressure and make sound decisions with minimum supervision., • Adaptable to new situations with the ability to perform repetitive tasks requiring good judgment and decision-making skills., • Solid knowledge of Microsoft Word, Excel and Outlook, (SAP experience preferable), • Excellent organizational, written and oral communication skills., • Demonstrated analytical and problem-solving skills. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job DescriptionDescription: Title: Customer Care Manager Reports to: Director of Operations Summary: The Customer Service Manager ensures quality of services and customer satisfaction among VRC operations. This position will lead a team of customer service representatives to be the face of VRC for all customer requests – be they orders, comments, or complaints. This position is responsible for maintaining full staffing in a fast-paced business environment while providing excellent customer experience for all existing and potential VRC customers. Essential Functions: • Identify and rectify problems, bringing them to the attention of management when necessary., • Maintain full staffing levels, keep staff hours within target range, train and motivate staff, and perform reviews., • Prepare assignments and manage satisfactory completion of these assignments by the data entry employees., • Communicate with staff about changes in policies, procedures, and other pertinent information., • Responsible for providing courteous and attentive treatment to all customers’ needs by presenting a professional and positive company image., • Handle and resolve all customer problems., • Interact with customers in person, over the phone, and via email., • Handle/coordinates special customer requests., • Follow up with customers and vendors as needed., • Take phone orders and process uploads., • Detail oriented and organizational skills to meet deadlines., • Strong organizational, interpersonal, and communication skills, • Possesses problem-solving skills., • Can work both in a group setting and individually., • Ability to write well., • High School Diploma, • Must be willing and able to write and communicate in English., • At least 2 years of supervisory experience in Customer Service, • Must have a flexible schedule including being on-call after hours, on weekends, and, • holidays., • Well-organized and responsible

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to support the world's greatest business jets! PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): Respond to customer inquiries via phone, email, and other channels with professionalism and promptness Process customer orders efficiently, ensuring data integrity and timely entry into the system. Responsible for answering a daily average quota of customer phone calls and emails. Monitor and follow up on backorders, providing proactive updates to customers regarding order status, expected delivery and tracking information. Resolve customer disputes. Ensure timely receipt of customer due in’s Communicate with internal teams to resolve order or account-related issues. Ensure compliance with company policies and procedures throughout all customer interactions Maintain and update customer account information with accuracy. Assist in identifying process improvements to enhance customer experience and operational efficiency Assist customers in obtaining information on services from other DFJ departments and/or DFJ vendors. Perform off-hour telephone coverage as needed. Other duties may be assigned by management to meet business objectives on an as needed basis. MINIMUM REQUIRED QUALIFICATIONS: High school diploma or G.E.D. Minimum one year Customer Service experience, in a fast-paced environment. Familiar with Automated Order Entry Systems. Familiar with Microsoft Office. Ability to communicate effectively with internal and external customers in a professional manner. Excellent written and verbal communication skills. Excellent listening skills. Exceptional organizational and follow up skills. Ability to work effectively as part of a team. Required to work rotating shifts. ADDITIONAL DESIRED QUALIFICATIONS: College preferred. Previous customer service experience in the aviation industry. Valid driver’s license. WORKING CONDITIONS: Office environment, which will include the use of personal computers. Ability to lift a minimum of 30 pounds. Ability to travel required. Heavy customer correspondence. Ability to work varied shifts, as needed. Some weekend and overnight coverage. NON-PRINCIPAL DUTIES/RESPONSIBILITIES (NON-ESSENTIAL FUNCTIONS): Attend trade shows. Meetings with customers. Compensation and Benefits The compensation for this position typically falls between $50,000 TO $55,000 per year. This position is eligible for overtime. This position may be eligible for a sign on bonus, shift differential or relocation assistance. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description Do you love helping people and thrive in a fast-paced environment? At Amco Pest Solutions, Inc., our Customer Service Representatives are the voice of our company, making sure customers feel heard and valued every step of the way. Earn $17–$20 per hour with opportunities for overtime pay-and gain valuable experience in a supportive, team-oriented office environment With us, every day is an opportunity to improve your skills while making a difference for our clients. ABOUT OUR COMPANY At Amco, we pride ourselves on being a diverse, growth-minded, and results-driven company that values trust and teamwork. As a fourth-generation, family-owned and operated business, we understand the importance of fostering a positive work environment where every team member feels valued. Our mission is to provide exceptional pest control services while maintaining our commitment to safety and sustainability. Join us in our dedication to quality service and be a part of a team that encourages growth and development every step of the way. ABOUT THE POSITION Schedule: This position is full-time, working Monday through Friday from 8 AM to 5PM, with some Saturdays as needed. Your Role: As a Customer Service Representative, you'll dive into customer calls each day, scheduling appointments through our software system and ensuring all questions are answered. Whether it's arranging appointments, handling emails, or coordinating with Technicians and sales staff, your organizational skills will be in full swing. Throughout the day, you'll support our team by handling general office duties like filing, data entry, and maintaining an efficient workspace. At 5 PM, you wrap up, knowing you've made an impact on the team and our customers alike. Must-Have Qualifications: • High School Diploma, • 1+ years of experience in customer service, • Bilingual in English and Spanish a plus but not necessary, • Data entry and office experience, • Excellent phone etiquette, • Scheduling experience READY TO APPLY? If you're ready to make a difference and grow in a customer-focused role, don't wait! Fill out our quick, mobile-friendly initial application-it only takes 3 minutes to get started. Join us at Amco Pest Solutions, Inc. as a Customer Service Representative and be part of a team where every interaction matters! Job Posted by ApplicantPro

Job DescriptionDescription: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: • Train, explain tasks, and assist in the solution of customer problems., • Answer incoming phone calls, faxes, emails and respond to customer requests., • Identify and assess customer’s needs to achieve satisfaction., • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution., • Go the extra mile to engage customers., • Key in new box information for all accounts., • Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts., • Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder., • At the end of each month, responsible for storing the previous month’s files in VRC boxes., • Work on special projects as required by the Customer Service Manager or Director of, • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered., • Must have some computer knowledge., • Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management., • Ability to work with external customers, potential customers, vendors, and suppliers., • Able to retain knowledge of services lines, prices, and delivery times., • Ability to multi-task, prioritize and manage time effectively. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements: • One (1) years’ experience., • Knowledge and ability-English and grammar., • Pleasant telephone voice/manner., • Ability to operate simple office equipment sufficiently to perform the job., • Typing skills (preferably 45-55 wpm) with 95 – 100% accuracy., • Must have proven customer support experience.

Job Description Schueller Insurance Group is seeking an Inside Sales Producer to join one of the top-performing elite agencies in the country! You will be responsible for generating results by helping customers with their property and casualty insurance needs inside our book of business. Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection. Were conveniently located in Roseland, New Jersey, and offer a hybrid remote work model, providing the flexibility to work from home while staying engaged with our collaborative team and local community. Were looking for motivated, self-driven team players who are eager to succeed and build a rewarding, purpose-driven career. Experience in the industry is not necessary. We provide training and resources. If you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you're seeking a career with a high-performing, people-focused team, wed love to talk with you! Benefits Annual Base Salary + Commission + Bonus Opportunities #1 Agency in the Country in 2021 out of 10,000 Agencies Paid Time Off (PTO) Paid Holidays following the Allstate Calendar Health Insurance Dental Insurance Vision Insurance Retirement Plan Licensing Reimbursement Hands on Training Continuous Growth and Learning Environment Responsibilities • Client Engagement: Proactively connect with prospective and existing clients to understand their insurance needs and provide value-driven solutions., • Inbound & Outbound Communication: Handle incoming and outgoing calls with a focus on exceptional service, client satisfaction, and achieving sales goals., • Policy Development: Recommend tailored property and casualty insurance policies that align with each clients unique risk profile and coverage needs., • Cross-Selling: Identify opportunities to enhance protection through additional lines of coverage, improving overall client security and retention., • Relationship Management: Build and maintain strong, long-term client relationships based on trust, responsiveness, and ongoing support. Licensing: Active New Jersey Property & Casualty License is preferred. Experience: Previous experience in insurance sales or a related field is advantageous. Communication: Strong verbal and written communication skills are essential. Customer Focus: A keen ability to exceed client expectations and provide outstanding service. Team Collaboration: Ability to foster positive relationships and work well within a team setting. Technical Skills: Familiarity with CRM systems and proficient in using digital communication tools.

Job Description RLS is a nationally recognized 3PL cold chain solutions provider. We offer warehousing, transportation and fulfillment services to the frozen and refrigerated food industry. Founded in 1968, we’re a family- owned company that is growing rapidly and looking for energetic, hardworking individuals to join our team. “Here at RLS we are excited about the direction our company is headed and the main reason is because of our team members. RLS does not make a product, we provide a service and the level at which we are able to provide those services are a direct reflection of the strength of our team. Our customers are able to concentrate on what they do best and trust us to do what we do best. The dedication and innovation our team brings to work every day is what makes us different.” Russell Leo The job. What you will be doing as a Customer Service Representative, Cold Storage: * The Customer Service Representative, Cold Storage carries out all customer service activities. Processing all paperwork to maintain accurate inventory. Generate all related paperwork and necessary information required for customer work orders. Set appointments as needed for both incoming and outgoing activity. Maintain accurate procedures for all accounts. Answer phone calls and emails. Check in / out drivers. Provide coverage for other Representatives, possibly offsite, as required. Effectively correspond with Customer as required. What you need to land this awesome job: * Education: High School (GED) * Bachelor’s degree preferred * Experience: * General office skills, ability to handle more than one task at a time. * Must be adept in use of Microsoft Office Apps, Knowledge of software or personal computers. * Must be willing to participate in company training programs * License or Certification: N/A * Travel requirements: Occasional as required * Minimum Physical requirements: * Light Lifting: Lifting under 20 pounds * Able to stand between (2-4 hours) * Minimum freezer exposure (trips in and out of freezer environment on an as needed basis) * Minimum level of noise (office environment) and accurate vision for computer and office general requirements. * Minimum Behavior requirements: You must Be Humble, Stay Hungry and Live Smart A day in the life (but not limited to): * Exemplify all core values and guiding principles of RLS Logistics * Respond to Customer inquiries * Processing orders and handling complaints in a prompt, courteous and effective manner. * Phone/email duties * Greeting visitors * Scheduling * Check in / out drivers as needed * Provide coverage in absence of coworkers. * Clerical duties as required * Help maintain driver waiting area/lobby * And all other duties as assigned by management What you can expect from us (but not limited to): * Overall work environment: A challenging, fast paced work environment where you can make a difference and grow personally and professionally. * Job specific work environment: * Shift: Friday - Sunday, 7am - 7:30pm * Pay: $18.41/hr. - $20.46/hr. DOE * Healthcare, Dental, PTO, 401k with company match, birthday PTO day * Even more goodies: Team member recognition awards and education opportunities Reports to and Direct Reports: * This position reports to the Customer Service Manager and has 0 direct reports. EOE Powered by JazzHR cXEJw4BuJV

Job DescriptionRequisition Title: Bilingual Spanish Customer Support Representative (Volvo Car USA) (046SU) US-NJ-MahwahDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Bilingual Spanish Customer Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions. Representing Volvo Cars USA, the representative ensures customer satisfaction through a professional, caring approach. During a Typical Day, You’ll • Coordinate towing and roadside assistance for Volvo car owners., • Deliver high-quality customer support via inbound and outbound voice calls, emails, SMS, and chats, • Navigate systems efficiently to provide accurate, timely, and courteous manner, • Document and all customer interactions in the appropriate systems, • Assist customers with product-related inquiries using all available resources, • Take ownership of resolving customer issues within authority, ensuring customer satisfaction, • High School diploma required; College degree is a plus, • Bilingual in Spanish and English is required - must pass assessments, written and oral., • A minimum of one (1) year of previous customer service call-handling experience, • Roadside dispatching or emergency response experience is preferred, • Ability to work both independently and as part of a team, • Strong decision-making skills, using logic and intuition, • Excellent organizational skills, • Excellent communication skills, both written and verbal, • Experience communicating via phone, email, text, or other written forms, adjusting style as needed, • Creative problem-solving and troubleshooting abilities, • Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • The position is working fully onsite in Mahwah, NJ. Must live within a commutable distance to the office. Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job Description Job Description: Customer Service Representative Location: Newark, NJ Department: Sales & Customer Support Reports To: Customer Service Manager Our client is a leading provider in flexible packaging solutions serving industries such as food & beverage, personal care, healthcare, home, and more. They pride themselves on delivering innovative, high-quality packaging products tailored to their customers' needs. We are looking for a detail-oriented and customer-focused Customer Service Representative (CSR) to join their team and help them deliver exceptional service and support. Position Summary The Customer Service Representative will be the primary point of contact for customers, managing orders from entry to delivery while ensuring accuracy, timeliness, and satisfaction. This role requires strong communication, problem-solving skills, and the ability to coordinate with internal departments such as sales, production, and logistics. The ideal candidate will have experience in manufacturing, packaging, or related industries. Key Responsibilities • Serve as the first point of contact for customer inquiries via phone, email, and online portals., • Process and manage customer orders from entry to delivery, ensuring accuracy and timely fulfillment., • Provide detailed product, pricing, and lead time information to customers., • Track and monitor orders, proactively communicating updates or delays to customers., • Coordinate with production, scheduling, logistics, and sales to ensure seamless process., • Maintain accurate records of customer interactions, transactions, and feedback in CRM/ERP systems., • Assist with preparing quotes, samples, and documentation as needed., • Handle and resolve customer complaints or escalations in a professional and solution-oriented manner., • Support sales team initiatives, including upselling/cross-selling packaging solutions when appropriate., • Contribute to continuous improvement initiatives for customer satisfaction and service efficiency. Qualifications • Education: High school diploma or equivalent. Associate or Bachelor's degree in business, supply chain, or related field a plus., • Experience: 2+ years in customer service, order management, or inside sales; manufacturing or packaging industry experience a plus., • Strong verbal and written communication skills, organized & detail oriented., • Proficiency in MS Suite and experience working with internal ERP/CRM systems., • Ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset with a customer-first approach. Compensation: Salary $90,000.00 Please email resumes to

Job Description At Polestar, we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to be the primary point of contact with our customers and be the ambassador of Polestars premium brand experience. About Polestar Polestar is an electric performance car brand, determined to improve the society we live in by driving the change to sustainable mobility. We are a global team of highly talented individuals who share a passion to change the world. We challenge conventions and we challenge ourselves for the purpose of innovation. We believe innovation is a team effort and that just like each component is critical to the performance of our cars, each person working at Polestar is as important to the team and its performance. We work in close collaboration across empowered global teams that don’t settle for anything less than excellence. Is this you? If you are interested in joining the Polestar family, don't wait to submit your application. We apply a continuous selection process, and the job post will be open until the position is filled. This is a contract position with potential for extension or conversion to full-time. Let us describe the challenge we offer The Customer Experience Advisor will be an important piece to the puzzle at Polestar and take ownership of the customer journey and resolution of customer inquiries. This person will be responsible for providing our customers with support through various channels including phone, email and chat. What you’ll do • Brand advocate and consumer-centric individual who will strive to provide best-in-class experiences for our consumers., • Work cross-functionally with peers and upper management to solve complex escalations and enhance the customer journey, • Manage inbound communications for product, service, leads and support requests, • Receive and respond to customer communications, cases, or chats through to resolution, • Work with Polestar Spaces & Service Points to ensure seamless communication for all involved parties, • Follow up with current customer product, service, and support inquiries, • Build and maintain professional relationships with our customers throughout their experience, • Resolve and handle incoming customer advocacy cases through to resolution escalating to the appropriate team member where necessary, • Deliver a white glove customer experience through all available methods of communication, • Stay up to date on Polestar news, product and software Who you are • Associate degree or higher, • Previous experience in call center environment, automotive, luxury retail or sales is highly desirable, • Fluency in English required, Bilingual is a plus!, • You have a passion for customer experience and being the ambassador of a brand, • Tech savvy with knowledge of call center and telephony systems. Salesforce experience a plus., • You have excellent verbal and written communication skills, • You are an agile learner and comfortable with technology, learning new tools, and able to work with a variety of content areas/teams., • Proven project management skills, stakeholder management, time management, and prioritization when managing multiple projects., • You have attention to the details, and thrive in an ever-evolving work atmosphere People at Polestar We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility. We are an electric performance brand, determined to improve the society we live in. Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled. Are you ready for the journey? Which is electric by the way...

Job DescriptionCompany Description One of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your family and grow in the company. Job Description You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy. We need folks in this position who will make our customers say Wow! The most important skills required to be a successful CSR are a great demeanor, attention to detail and the ability to multi-task. No prior restaurant experience is necessary. CSRs work in the lunch, evening and late night dayparts. Candidates for this position must have a flexible schedule but may be able to work part time, as few as two days a week or as many as six days a week, depending on desire, availablity and need. Weekend hours may be required. This position may lead to managment opportunities for the right candidate. Additional Information All your information will be kept confidential according to EEO guidelines.