Client Insights Associate
16 days ago
Perth Amboy
Job Description Job Summary: We are seeking detail-oriented and observant individuals to join our team as Shopper Insights Associate . As a Client Insights Associate, you will visit retail stores, restaurants, or service providers posing as a regular customer to evaluate the quality of service, cleanliness, product knowledge, and overall customer experience. Your feedback will help companies improve their customer service and operational standards. AGES: 21-25 required for this job due to the Bars Program regulations. Key Responsibilities: • Visit assigned locations (or complete online/phone assignments) and pose as a typical customer., • Observe and evaluate customer service, employee behavior, product availability, cleanliness, and store appearance., • Follow specific assignment guidelines and scenarios provided for each shop., • Record detailed and objective observations in a written report., • Submit completed reports by the specified deadline., • Excellent attention to detail and observational skills., • Strong written communication skills., • Ability to follow detailed instructions and complete assignments on time., • Access to a smartphone, computer, and reliable internet connection., • Dependability and integrity., • No prior experience necessary training or guidelines provided., • Entry level experience., • Ability to travel to various locations withing NJ and NY, • Pay varies by assignment and may include reimbursement for purchases. Benefits: • Flexible schedule Work Location: On the road