Aesthetics: Medical Assistant for Friday/Saturday/Sunday/Monday
13 days ago
Chino Hills
Job Description BEVERLY HILLS REJUVENATION CENTER CHINO HILLS AT THE SHOPPES Who We Are We are an upscale, full-service health and beauty company opening a new location at The Shoppes at Chino Hills. We offer everything from stem-cell therapy to laser resurfacing. We are looking for a medical assistant for front and back office. We are hiring for full-time and part-time positions. This is a patient-centric environment, where we support our employee’s growth. We promote from within, and will provide training to the right applicant. If you are a positive, up-beat and dependable professional, we are looking for you. Medical Assistant Job Description: To provide exceptional customer service to all clients and vendors, while effectively maintaining front desk procedures including greeting patients, managing the patient check-in and check-out processes, answering phone lines, scheduling appointments, managing in-clinic patient flow, confirming appointments and addressing patient questions. The Medical Assistant is responsible for performing BHRC’s non-invasive treatments for which they are legally qualified in a safe and effective manner. The Medical Assistant will also be called upon to prepare patients and treatment rooms for exams, treatments and procedures. Job Duties, Responsibilities and Capabilities: · Greet patients with a smile · Assist patients with completion of consent forms for indicated procedures · Draw blood for procedures and lab samples · Knowledge of and strict adherence to aseptic technique, and in biohazard management · Keep front office/refreshment station stocked and clean · Assist with recording/photos for social media · Take patient photos before and after procedures · Answer multi-line phone system · Have full knowledge of BHRC products and services and have the ability to answer patient questions · Frequently review schedule to assure accuracy · Conduct appointment confirmation · Check patients in and out · This is not an exhaustive list of duties. · Responsible for accurate invoicing and payment collection · Confirm patient appointments daily · Contact patients with pre and post treatment instructions · Create daily reports required by management · Create daily payment collection reports and review merchant account reports to assure accuracy; resolve discrepancies · Assist providers and staff with patient flow · Assist with treatment room turnover/set up · Assist with tray setup for each procedure · Assist with patient preparation for procedures · Maintain cleanliness of front desk and reception area · Maintain professional appearance · Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines · Ship and receive packages · Assist manager and staff as needed · Greeting guests & members in a professional manner and delivering elite customer service. · Prepare patients and treatment rooms for exams, treatments and procedures. · Perform non-invasive treatments such as Coolsculpting. · Promote the health and wellness benefits of all the products, treatments and procedures/treatments available to our patients. · Safeguard client information and confidentiality. · Have the presence of mind to deal with emergency situations and difficult patients. · Have a pleasant personality, and a healthy outlook on life. · Must be able to maintain federal requirements of a medical office, such as HIPAA, etc. · Understand the benefits of skin care, our product lines and procedures and products offered by this office. · Skill in establishing and maintain effective working relationships. · Ability to establish priorities and coordinate work activities. · Strong communication skills at all levels. · Ability to analyze problems and consistently follow through with a solution. · Ability to quickly learn our products and procedures available to our patients and learn new products, techniques or equipment as they are obtained. · Ability to maintain confidentiality of patient and employee information. · Office duties include, but not limited to: answering phones, chart preparation, medical records filing, knowledge of basic office equipment, including copying, faxing, emailing, texting, scanning and basic computer skills. Ability to organize and communicate clearly. · Ability to check out patients and schedule appointments. · Provide five-star service and able to communicate effectively with patients, other staff members and physician. · Effectively educate our patients on our product lines to continue their at home regimen. · Excel in a team-based culture. · Must be comfortable and at ease working in a fast-paced environment and have a track record of excellent customer service, problem solving and organizational skills and understanding of group process and teamwork. Qualifications: • Medical assistant certification and phlebotomy training/certification, • Clean background check, • Able to type 40 words per minute, • Excellent customer service, • Strong organization skills, • Excellent follow through and follow up, • Familiar with using a multi-line phone system, • Demonstrate computer literacy including use of office EMR, • Possess excellent communication, organization and problem solving skills, • Ability to work in a fast paced environment and handle stressful conditions, • Ability to learn products and services quickly, • HIPPA trained and compliant, • Excellent phone skills, • Ability to deal with difficult patients, • Ability to prioritize and handle a variety of tasks simultaneously and the ability to work with frequent interruptions, • Experience working in a medial spa or dermatological practice is preferred, but will train the right individual, • Have a friendly, can-do attitude., • A person that goes above and beyond to ensure our patients and team are happy, • Be supportive of the other members of the team in completing tasks Working Conditions: • Fast-paced Medical Spa Setting, • Must be willing and able to work flexible hours, including evenings and some weekends., • May be asked to assist in BHRC sponsored special events and trainings. These trainings and events may sometimes take place outside of normal work hours or at a location other than the spa. Physical Requirements: • Employee is required to sit for long periods of time., • Employee must be able to lift 40 lbs, • Employee must be able to reach, bend and lift Compensation · $23/hour to start if experienced in phlebotomy. *Must be qualified to do blood draws in California. · $25/hour-27/hour, after 90-day probationary period, if experienced in phlebotomy. · If you are also experienced as a medical scribe, pay/duties will increase accordingly. · Full-time employees are offered medical benefits for themselves, after successfully completing 90-day probationary period. · Full-time employees accrue PTO after 90-day probationary period. · Free treatments or heavily discounted treatments/products, as specified in the sign-on paperwork. This benefit is contingent on reaching measurable performance goals and completing 90-day probationary period. These terms will be delineated in sign-on paperwork. · Discounts on treatments and products for immediate family members, as delineated in sign-on paperwork. · Christmas bonus after 1-year anniversary, as delineated in sign-on paperwork. How to Apply · Send an updated resume · Attach phlebotomy certification (or will not be considered). · Please make sure you meet all requirements, and be willing to submit for a background check. Company DescriptionHigh-end Full Service Medical SpaHigh-end Full Service Medical Spa