Medical Scheduling Representative (Surgery), Pittsburgh, PA 15213
19 days ago
Pittsburgh
Job DescriptionMedical Scheduling Representative (Surgery), Pittsburgh, PA 15213 Location: Pittsburgh, PA 15213 (Oakland area)Work Schedule: Monday-Friday, daylight hours, no nights, weekends, or holidaysStarting Pay Rate: $19.00 - $22.00 per hour, to start Opportunity to earn more: There are clear opportunities to increase your earning potential after hire through performance-based pay raises and promotions. Through continuous learning and hard work, you have the potential to earn up to $29.00 per hour! This is a permanent, direct-hire position—you become an employee of the hiring company from day one, and our services are always 100% free to you. We help you with interview preparation, resume revision, compensation discussions, and we advocate for you with the hiring team.Benefits: • Defined Career Path: Access to a clear professional trajectory with opportunities for skill growth and advancement within the vast Company system., • Exceptional Benefits: Enjoy comprehensive health coverage (Medical, Vision, Dental), life/disability insurance, and one of the best retirement programs in the industry., • Work-Life Balance: We offer generous Paid Time Off (PTO), wellness programs, and paid parental leave to support your life outside of work., • Schedule surgical cases, pre-screening exams, diagnostic testing, and post-operative appointments for all patients., • Secure all necessary pre-certification and/or referrals prior to the procedure date., • Coordinate cases and communicate with hospital personnel to obtain approval for all hospital admissions., • Provide patients with clear pre- and post-operative instructions and ensure informed consents are signed and secured.Financial & Administrative Management, • Coordinate and track patient follow-up using the Refract Tracker and the EPIC system., • Discuss and coordinate financial arrangements prior to surgery, including the collection of pre-payments., • Ensure all billing and insurance information is current and accurate; requires in-depth knowledge of regulations (Medicare, BC/BS, Managed Care, Worker’s Comp)., • Prepare and forward all necessary admission reservations/requisitions to hospitals.Communication & Operational Leadership, • Act as the primary liaison between patients and referring physicians, responding to all incoming telephone inquiries regarding surgery., • Work directly with the department to troubleshoot procedural and operational issues., • Manage various departmental needs, including coordinating patient education seminars, collecting research study data, and completing special projects as assigned.QualificationsRequired, • High school diploma or equivalent., • Completion of a Medical Assisting program OR 2–4 years of experience in a medical field (scheduling, billing, or patient coordination)., • Strong organization, time management, and interpersonal skills., • Proven ability to work independently and possess sound decision-making skills., • Ability to deal compassionately and professionally with patients and their families.Preferred Skills, • Proficiency in medical terminology., • Knowledge of the Epic practice management program., • Demonstrated knowledge of insurance regulations (Medicare, Managed Care, BC/BS, Worker's Comp) regarding surgical scheduling and approvals., • Experience in a high-volume surgical or specialty practice.