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Job Description The General Foreperson coordinates crew members, equipment, tools, and supplies in order to complete all jobs efficiently, correctly, and profitably. ESSENTIAL FUNCTIONS • Always follow and help enforce safe practices and rules, • Keep utility company representatives informed of crew members and equipment, • Establish and monitor systems to ensure proper maintenance and cleanliness of all equipment and facilities, • Prompt dispatch of crews to job sites, • Teach all safety regulations to crew members and ensure 100% compliance on the safety regulations, • Instruct employees how to operate all equipment and use materials safely, • Ensure first aid equipment is readily available to crews at all times, • Assist in filling out accident reports promptly and completely when needed and investigate cause(s) of accidents, • Hire, train, and discipline employees, • Determine workable hours and approve all time submitted by employees (chargeable and non-chargeable); Keeps non-chargeable hours and overtime to a minimum, • Maintain good morale and handle basic grievances, • Study and determine most efficient way to handle each job, considering such factors as location, season, crew availability, equipment, materials, etc., • Use and transport materials and chemicals to avoid waste, loss and hazards, • Control productivity of each crew member and utilize each tool and piece of equipment to its fullest, • Ensure there are sufficient and appropriate materials and equipment to do each job, • Accountable for all tools, equipment, safety devices, materials, and supplies, • Store equipment and materials safely each night to avoid loss by theft, vandalism, etc., • Know operating conditions of all equipment; recommend and schedule replacement of maintenance in time to avoid a breakdown, • Know proper and complete operation of each piece of equipment and ensure crew members use the right equipment for each job, • Ensure that all drivers possess the proper driving card and are approved to drive for the vehicle they operate, • Ensure that all employees have the proper certifications and qualifications for their positions and the equipment they operate The General Foreperson has all crew positions as direct reports. EXPERIENCE REQUIREMENTS At least 5 years’ prior experience in electric utility vegetation management, construction, logging, landscaping, mechanical, or military industries preferred; previous experience as a General Foreperson preferred EDUCATION REQUIREMENTS High School diploma or education equivalent preferred KNOWLEDGE, SKILLS, AND ABILITIES • Must be able to supervise the performance of individual employees and various crews’ performance, • Must be able to delegate work and take accountability for the performance of a crew, • Must maintain a professional and effective relationship with employees, customers, and the general public, • Must be able to meet and demonstrate qualifications of all positions on a crew, • Must be able to travel throughout the week to assigned crew locations, • Must possess strong organizational skills, • Must have and maintain a Driver’s License and be able to safely drive a company vehicle, • Must be able to work outdoors under varying and sometimes adverse weather conditions, • Must be able to obtain and maintain first-aid certification and CPR, • Must be able to effectively communicate with others, • Must be able to travel out of town for storm restoration work when needed This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Job DescriptionDescriptionTake Your Career to New Heights as a Service Product Support Specialist! ️ Why WMH? Because Your Career Deserves More! At WMH (), we don’t just offer jobs—we build unstoppable careers. With over 35 years of industry excellence, we’ve grown into the Southeast’s fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL—and we’re just getting started. We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career. What sets us apart? We’re not just another dealership—we’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you’re stepping into a future filled with opportunity, advancement, and impact—because here, your career moves forward. As a Service Product Support Specialist, your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.✨ Your Mission? To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions. As a key player in our team, you’ll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues—all while upholding WMH’s high standards of performance and reliability. Key ResponsibilitiesCustomer & Technical Support✅ Deliver exceptional customer service to both internal and external clients with professionalism and efficiency. ✅ Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams. Service Coordination & Efficiency ️✅ Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery. ✅ Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards. ✅ Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations. ✅ Continuously improve service efficiency, productivity, and quality, driving results within the Service Department. Operational & Administrative Support✅ Maintain detailed service documentation, including work orders, reports, and customer communications, ensuring compliance with policies. ✅ Support rental equipment contracts, shipping, and receiving coordination to streamline external and internal processes. ✅ Manage data entry, warranty claims, & fleet processing, ensuring timely and accurate resolution. ✅ Prepare & contribute to monthly departmental reports, fueling data-driven decisions. Collaboration & Industry Partnerships✅ Strengthen relationships with vendors & manufacturers, ensuring seamless communication and support. ✅ Support internal teams by fostering a collaborative and productive work environment. Growth & Continuous Improvement✅ Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices. ✅ Identify opportunities to enhance service processes, customer support, and product performance, driving company success. Join the Revolution: Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses. Power Up: This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️ Skills, Knowledge and Expertise ️️✔ Education – High School Diploma or GED required. ✔ Experience: 3-5 years in technical support or service within the material handling or forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.) ✔ Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills. ✔ Customer Focus: Proven ability to deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism. ✔ Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions. ✔ Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure. ✔ Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations. ✔ Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite. ✔Work Ethic & Drive: Self-motivated, results-oriented, and fueled by passion for excellence. ✔Attention to Detail – Precision is your superpower, ensuring accuracy and efficiency in every task. ✔Strong Communication – Exceptional verbal and written skills to build relationships and drive results. ✔Leadership & Coaching – The ability to guide, mentor, and elevate those around you. Perks of Being a WMH Team Member: Premium Health Coverage – We take care of you with top-tier medical, dental, and vision insurance. Exclusive Training & Career Growth – Gain cutting-edge technical skills through our in-house training programs. Competitive Pay + Performance Opportunities – Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded! Paid Time Off & Holidays – Recharge and spend time with loved ones with generous PTO & paid holidays. Cell Phone Allowance – Stay connected with a monthly phone allowance for business needs. Retirement & Profit Sharing – Secure your future with a 401(k) plan & profit-sharing benefits. ⚖ Work-Life Balance – We understand that flexibility matters and offer schedules that help you thrive. Collaborative & Inclusive Team – Work with driven, like-minded professionals in an innovative, people-first environment. Ongoing Professional Development – We invest in your success with mentorship, leadership programs, and skill-building opportunities. Your Cue: Take the Wheel of Your Future! This isn’t just another job—it’s your chance to be part of a powerhouse team that’s revolutionizing the industry and redefining careers. At WMH, we don’t just keep businesses moving—we propel careers to new heights. Don’t wait. Don’t watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning! The future is calling—ignite yours today! Apply now.

Job Description Summary The Assistant Manager supports the Assistant General Manager & General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a timely and effective manner. Duties The Assistant Manager ensures that Shift Leaders and Team Members are performing their job responsibilities and meeting expectations in all areas of their job. In addition, they: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Ensure that shift schedules are organized for Team Members and monitor attendance, tardiness and time off, • Assign duties to specific employees based on role and skills, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Train, schedule and manage employees in daily tasks, • Balance cash drawers and prepare cash deposits as assigned by the restaurant management team, • Assist the Assistant General Manager & General Manager as directed, • Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Assistant Manager is expected to be consistent with and supportive of the restaurant’s business plan. In addition, they: • Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader, • Ensure all required administrative duties and daily paperwork including required checklists are completed, • Supervise and perform closing and/or opening activities as directed by the restaurant management team, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Ensure that they and all Shift Leaders & Team Members abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contribute to the restaurant’s success by accomplishing the expected work during each shift consistently Requirements • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights and holidays whenever necessary Skills & Abilities • Ability to delegate tasks, • Excellent time management, organizational and planning skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably