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Job Summary: A Hair Salon Team Leader is a pivotal role in ensuring the smooth daily operations of the salon while delivering exceptional customer service and maintaining the highest standards of hair care. The Team Leader is responsible for managing and motivating a team of stylists and other salon staff, overseeing client satisfaction, and ensuring salon policies and procedures are followed. Responsibilities: Team Leadership and Supervision: - Lead, manage, and motivate a team of hair stylists, colorists, and other salon staff. - Foster a positive, collaborative, and professional work environment. - Conduct regular team meetings to communicate goals, updates, and address any issues. - Provide ongoing training, mentorship, and performance feedback to team members. Customer Service: - Ensure all clients receive exceptional service and quality hair treatments. - Address and resolve any customer complaints or issues efficiently and professionally. - Maintain a welcoming and customer-friendly salon atmosphere. Salon Operations: - Oversee daily operations including appointment scheduling, inventory management, and maintenance of salon equipment and supplies. - Ensure compliance with health and safety regulations and sanitation standards. - Manage opening and closing procedures of the salon. Sales and Marketing: - Promote salon services, packages, and retail products to increase sales. - Implement and track sales targets and incentive programs for team members. - Collaborate on marketing and promotional activities to attract new clients and retain existing ones. Qualifications: - Proven experience as a senior stylist or similar role in a salon setting. - Exceptional skills in hair cutting, coloring, and styling techniques. - Strong leadership, management, and interpersonal abilities. - Excellent customer service and problem-solving skills. - Knowledge of salon software for scheduling and inventory management. - Certified and licensed cosmetologist. - Ability to work flexible hours, including evenings and weekends. Key Attributes: - Inspiring and motivational leader. - Exceptional communication and organizational skills. - Passion for the beauty industry and staying updated on the latest trends and techniques. - Ability to handle stressful situations with poise and professionalism. - Strong attention to detail and commitment to quality. Benefits: - Competitive salary and performance-based bonuses. - Opportunities for professional growth and development. - Product discounts and complimentary services. - Positive and supportive work environment. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Commission pay Performance bonus Tips

MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person