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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    hace 2 días
    $75000 anual
    Jornada completa
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Assistant Manager
    Assistant Manager
    hace 15 días
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Business Development Representative
    Business Development Representative
    hace 21 días
    $45000–$75000 anual
    Jornada completa
    Secaucus

    Are you ready to take your career to the next level with a nationally recognized brand? We’re looking for an Entry Level Business Development Representative to join our dynamic team and serve as the key connection between Verizon and its small to medium-sized business partners. If you’re passionate about people, sales, and leadership, this is a high-impact opportunity with significant room for growth. What You'll Do: • Serve as a liaison between Verizon and small business partners to ensure smooth day-to-day operations., • Drive performance by setting sales goals, tracking KPIs, and coaching teams., • Meet with business owners to review their telecommunications strategy., • Deliver product knowledge sessions and support new hire onboarding., • Partner with business owners to build and execute territory-specific growth plans. What We’re Looking For: • 2+ years of successful sales experience., • Excellent communication, presentation, and organizational skills., • Self-starter with leadership potential and a drive to exceed targets., • Proficiency in MS Office (Word, Excel, PowerPoint)., • Willingness to travel daily across the assigned territory., • Valid driver’s license & reliable transportation., • Bilingual (English/Spanish) a plus. Why Join Us? This isn’t just a job — it’s a launchpad into leadership. With a performance-based growth path, ongoing mentorship, and direct access to top-tier business accounts, you’ll gain the tools, network, and real-world experience to build a lasting career in sales and business development. Interested? Apply now or send us a message to learn more!

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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    hace 1 mes
    Jornada completa
    Fort Lee

    Benefits: Parking provided Performance-based bonuses Accrued paid sick leave Paid one week vacation 401(k) Company parties Employee discounts Salon & Spa Receptionist/Manager 5 Salon & Spa is seeking an experienced Receptionist/Manager to join our dynamic team. The ideal candidate must have prior salon experience, be a quick learner, self-motivated, and able to multi-task in a fast-paced environment. Exceptional customer service skills and attention to detail are essential. Receptionist/Manager Qualifications - Experience: 3+ years managing a high-volume salon. Passion: A love for hair, fashion, and a strong sense of style. Attributes: Integrity, hard work, reliability, flexibility, honesty, and organization. Skills: Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally. Technical Knowledge: Familiarity with POS systems; experience with Phorest Software is a plus. Leadership: Strong leadership skills to effectively manage and inspire a team. Communication: Excellent communication skills. Responsibilities Manage and inspire the leadership, stylists and front desk and assistants. Provide coaching and feedback to ensure standards are met. Build and maintain strong client relationships for exceptional customer experiences. Develop and manage employee schedules. Oversee daily operations to ensure smooth functioning. Recruit, hire, and train new team members. Create and implement salon and spa policies and procedures. Monitor inventory levels and place orders as needed. Develop marketing strategies to attract and retain clients. Maintain comprehensive product and service knowledge. Receptionist/Manager Profitability Focus: Be a key contributor to the salon’s financial success. Revenue Generation: Shift the perception from a cost center to a revenue-generating hub. Marketing Implementation: Execute effective marketing strategies to attract new clients. Customer Satisfaction: Optimize service offerings to enhance the client experience and foster loyalty. Growth Vision: Position the salon, spa, and retail as strategic areas for growth and profitability.

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  • English–Mandarin Bilingual Executive Assistant
    English–Mandarin Bilingual Executive Assistant
    hace 1 mes
    Jornada completa
    Williamsburg, Brooklyn

    Location: Brooklyn, NY Position: Full-time Reports to: Director of Operations Are you highly organized, adaptable, and curious about how a dynamic organization runs behind the scenes? We are on the lookout for a thoughtful and capable English–Mandarin Bilingual Executive Assistant to work directly with the Director of Operations at Ms. Lam Montessori School. This role goes beyond managing schedules or completing isolated tasks. It is an entry-level, growth-oriented position for someone who enjoys multitasking, learning through doing, and becoming an essential part of a close-knit operations team. You will support daily operational needs, assist with a wide range of special projects, and help turn ideas into action so work moves forward smoothly and thoughtfully. This position is intentionally broad and designed to grow with the right person. Responsibilities may shift over time based on organizational needs. As skills, judgment, and reliability are demonstrated, the Executive Assistant will gradually take ownership of defined focus areas or recurring initiatives, while continuing to support general operations and special projects. We are hiring two Executive Assistants under this role. Responsibilities Provide day-to-day support to the Director of Operations across multiple priorities and projects Assist with planning, coordination, and execution of special projects as needed Help organize tasks, schedules, documents, and follow-ups Support cross-department communication and coordination Maintain clear, organized spreadsheets, records, and filing systems Assist with operational, administrative, and logistical tasks as priorities shift Communicate professionally and thoughtfully with staff, parents, and external partners when needed Step in where support is most needed to help ensure work runs smoothly Qualifications Entry-level position; 1–3 years of professional experience welcome (prior experience in a similar support role is a plus) Bachelor’s degree required Bilingual fluency in English and Mandarin required Strong organizational skills and attention to detail Technologically savvy, with proficiency in G-Suite and spreadsheets, and comfortable learning new internal systems and platforms Able to manage multiple priorities in a fast-paced environment Traits & Skills Highly organized, dependable, and proactive Solution-oriented, with strong problem-solving and critical-thinking skills Strong sense of urgency and accountability, with the ability to prioritize and meet deadlines Excellent organizational and time management skills Thoughtful and observant, with good judgment Professional, reliable, and respectful in all interactions Calm, adaptable, and resilient under pressure Eager to learn, grow, and take on increasing responsibility Able to handle sensitive information with discretion and confidentiality Comfortable working across a wide range of tasks and projects Candidates from creative backgrounds — including arts, design, or humanities — are welcome and encouraged to apply. Growth & Development This role is designed to evolve. Over time, and as capability and trust are demonstrated, the Executive Assistant may take increasing ownership of specific focus areas or recurring initiatives, while remaining closely supported and mentored by the Director of Operations. Compensation & Benefits $40,000–$48,000 annually, commensurate with experience Full benefits package including: Health insurance / HRA 401(k) Paid time off & parental leave Professional development support Staff meals (breakfast, lunch, snacks) Schedule & Location Full-time, Monday–Friday Work across multiple Brooklyn campuses as needed

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  • Sales Associate
    Sales Associate
    hace 2 meses
    $21.25 por hora
    Jornada completa
    Queens, New York

    About the Role We are hiring a dynamic Sales Associate to support alchemy. and float between our flagship concept and our curated multi-brand kiosk program at JFK Terminal 8. This is a high-energy, performance-driven airport retail role serving global travelers. You will represent both our in-house brand and a rotating selection of NYC-based small businesses participating in our multi-brand collective. This position requires sales confidence, operational discipline, and adaptability. About alchemy. alchemy. is a New York–born lifestyle brand offering fragrance, jewelry, NYC apparel, accessories, and experiential retail. Through the T8 Retail Collective, we also operate a curated multi-brand kiosk program highlighting independent NYC-based businesses inside Terminal 8. You will play a key role in bringing both concepts to life. Core Responsibilities Sales & Revenue Performance • Proactively engage every customer, • Drive sales across multiple product categories and brands, • Confidently cross-sell between alchemy. and collective vendors, • Meet daily and weekly sales targets, • Maintain strong average transaction value (ATV) This is a sales-focused role — comfort with selling is essential. Multi-Brand Product Knowledge • Learn and communicate key selling points for multiple vendor brands, • Adapt quickly to new product assortments and rotating inventory, • Represent each brand professionally and accurately, • Answer customer questions with confidence and clarity Operations & Compliance • Maintain visual standards across both concepts, • Replenish inventory and monitor stock levels, • Accurately process POS transactions, • Support opening/closing procedures, • Comply with all JFK Terminal 8 security and operational guidelines, • Maintain airport badging eligibility Brand Representation • Serve as an ambassador for alchemy. and the T8 Retail Collective, • Maintain professional, polished appearance, • Bring positive, high-energy presence to the floor, • Communicate clearly with management regarding sales, inventory, or issues Qualifications • 1+ year retail or sales experience preferred, • Strong communication skills, • Comfortable initiating conversations, • Proven sales ability or strong desire to learn, • Highly reliable and punctual, • Able to work early mornings, evenings, weekends, and holidays, • Must be eligible for airport security clearance

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  • Outside Sales Representative
    Outside Sales Representative
    hace 2 meses
    $80000–$120000 anual
    Jornada completa
    Gowanus Heights, Brooklyn

    Position: Outside Sales Consultant Location: Brooklyn, NY Reports to: Outside Sales Manager Status: Full-time, salaried About the Position Brooklyn SolarWorks has an opportunity for a passionate Outside Sales Consultant to join our dynamic Sales team. As an Outside Sales Consultant, you will be the expert that guides homeowners through the exciting journey to going solar. You will explain complex topics to customers in an easy-to-understand way and ensure their solar system meets their needs. Demonstrating integrity in every interaction, you will build meaningful relationships with customers and make sure their experience is nothing short of outstanding. Through these relationships you’ll build a referral network of friends and neighbors, which you will use to increase your sales volume and continue to spread clean energy and consumer savings throughout the city. Responsibilities: • Complete daily phone and in-person consultations., • Gather information to accurately identify our customers’ solar needs., • Prepare and share quotes and tax credit information with our customers., • Satisfy all customer questions and concerns about their potential solar installation., • Prepare loan applications for customer completion., • Generate and share contracts., • Sign new customers up for installation and seamlessly transition the project to our permitting team., • Provide after-sales service including courtesy calls and site visits., • Generate referral business. Required qualifications: • At least one year of solar sales experience., • At least two years of B2C and technical sales experience., • Experience generating new business through referrals., • Excellent interpersonal skills and a friendly disposition., • Ability to relate technical information in easy-to-understand terms., • Ability to travel around the city and work irregular hours including some evenings and weekends., • Ability to shape customer marketing strategies., • Strong technology skills and high fluency in G-Suite and CRMs., • Ability to work independently and under moderate supervision., • Valid NYS driver’s license, held for at least three years, and a clean driving record. Preferred qualifications: • Understanding of consumer psychology., • Bi-lingual (English and Spanish). Benefits/Compensation: • This is a commission-based role with a base pay range of $50,000 - $60,000 per year, based on experience. The On Target Earnings (OTE) with commission is $80,000- $120,000+ annually., • Benefits: medical (including free option), dental, vision, and life insurance., • 401k Retirement Plan (Traditional and Roth) with 4% tiered match and quarterly profit-sharing bonus., • Other benefits include: pre-tax transportation deferral, HSA, FSA, and free EAP., • Paid time off and 11 company holidays. About Brooklyn SolarWorks Founded in 2015, Brooklyn SolarWorks is a solar design and installation firm focused on delivering solar built for NYC homeowners. By designing systems specifically for urban rooftops and navigating the city’s complex permitting and infrastructure, we make solar possible where others can’t. With over 3,000 installations across the five boroughs, our team is helping build a cleaner, more resilient city powered by solar energy. At Brooklyn SolarWorks you’ll find a diverse community of local New Yorkers who work hard and have fun. Our people are resourceful problem solvers full of creative ideas, committed to the team’s success, adaptable to change, and deeply passionate about helping our customers go solar. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The above job description is not all encompassing. Position functions and qualification requirements may vary depending on business necessity.

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