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Luxury Home Scent Boutique is a distinguished luxury brand known for its exquisite, handcrafted home fragrances and decor. Our products are celebrated for their elegant designs and superior craftsmanship, offering a refined sensory experience that elevates the atmosphere of any space. The Opportunity: We are looking for a dynamic leader to join our NYC team. This is an exceptional opportunity to represent a Luxury Home Scent & Decor brand in a growing market. You’ll be at the forefront of driving sales, delivering extraordinary customer experiences, and further developing our New York market. Qualifications: The candidate must be a passionate luxury retail professional with a strong focus on driving sales and delivering a refined customer experience Minimum 5years of retail experience, preferably within beauty, home decoration or luxury Excellent selling and communication skills, able to take customers on the Baobab Collection journey Have an extensive network/clientele in and around New York, especially the Upper East Side. Possess an entrepreneurial spirit with the ability to drive revenue and manage back-office operations, continuously striving for excellence Previous experience with retail point-of-sale software and proficiency in Microsoft Office Ability to lift 25lbs. 40 hours per week, you must be flexible and available for five shifts per week including weekend days Key Responsibilities: Customer Engagement: Be the face of the brand by engaging with customers, sharing the unique story behind our luxury products and creating an immersive shopping experience. Sales Leadership: Provide top-tier service to each customer while showcasing the quality and craftsmanship of our collection, exceeding sales targets, and building long-term customer loyalty. Brand Representation: Be an ambassador for the brand, initiate relationships with the potential clients and other likeminded businesses. Pursue, put in place and close corporate sales for the New York market. Clienteling: Drive new customers to our brand via different levers and set out strategy for CRM and planning CRM: Ensure daily personal outreach to clients via email, text and other communication tools. Develop themed campaigns and original ways to follow up in order to keep the team and clients engaged. Team Leadership: Recruit, train, and mentor a team of sales associates, ensuring they understand and uphold the brand’s luxury standards and provide exceptional service. Merchandizing: Oversee the store’s visual merchandising to create an inviting, sophisticated environment that aligns with the brand’s prestigious image and the store's commercial objectives. Inventory and Stock Management: Keep a close eye on inventory levels, manage stock replenishments, and ensure that products are always available to meet customer demand. Market Awareness: Monitor trends and competitor activity, adjusting strategies to keep the store competitive and engaging. Brand Promotion: Take initiative to create buzz around Luxury Home Scent Boutique through in-store events, local partnerships, and customer engagement that brings foot traffic to the boutique. Join Us As Retail Sales Manager, you’ll be pivotal in the growth of a world-class luxury brand on the iconic Madison Avenue and throughout New York City. This is your opportunity to play a leading role in the success of Luxury Home Scent Boutique while being part of an exclusive, dynamic retail environment. Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Shift: 8 hour shift Work Location: In person