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Description Position Overview: The Life Coach at Lee Goodwin Residence provides comprehensive case management, outreach, and counseling to the residents at our supportive housing facility for young adults aging out of foster care between the ages of 18-28 year olds. The Life Skills Coach will provide referrals to: education and career programs such as: HSE, Vocational Training, Employment, and Internships. As well as: Substance Abuse Treatment, and Mental Health Services. Salary: $48,000 to $52,000 (base salary commensurate with education, training and related work experience) Responsibilities: • Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress • Maintain concise and accurate resident files in Salesforce database • Monitor residents’ medication • Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on- site, agency and community resources that are available to them. • Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. • Input data in Salesforce data base daily for all of the residents. • Attend professional development trainings, supervision meetings, case conferences, and staff meetings. • Provide monthly statistical reports on time and accurately. • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. • Assist residents in the planning, prioritizing and long-term goals and short-term goals. • Maintain and oversee documentation of case files for compliance with regulatory agency. Qualifications: •Master's Degree preferred, Bachelor’s Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience. •Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated. •Qualified candidate must have a strong understanding of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. •Applicant must have excellent written and verbal communication skills, as well as strong computer skills. •Bi-lingual (Spanish) a plus Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Full job description OUR STORY Our story starts knee-deep in a huge pile of chickpeas in NYC’s West Village, where we open-door first tiny kitchen — bringing the vibrant, fresh flavors of the Mediterranean to the city. Now ,we’re all over NY and beyond, from New Jersey to Maryland to DC to VA.\We are committed to making everything from scratch and using the best ingredients: market-fresh produce and 18 different Mediterranean herbs and spices to take your taste buds on a trip with every meal. Every day, the taim kitchen prepares our award-winning dishes from real food– no microwaves or freezers— making every meal to order just how you want it. THE OPPORTUNITY Taim is growing—and fast! We’re on the lookout for people who love food and hospitality to join our amazing, passionate team. We will train you to be confident in any station you work – cook, cashier, prep or management. We will give you a clear path to leadership roles within the company and support your learning so that as we grow, so does your career. We’re committed to creating an open and inclusive culture where you’ll learn new skills, make an impact, and be valued for what you do. We don’t just say it, we really encourage our teammates to live our values: think like an owner, act like family, be curious, stay curious, and most importantly— have a blast doing it. Sound up your alley? Apply below! KEY BENEFITS Competitive pay with tips Get paid immediately after every shift - with no wait or extra cost Career Growth; Management Training (80% of our managers are promoted from within) Insurance – medical, dental, vision Commuter benefits – pretax commuter and parking benefits Paid vacation and sick days Major holidays closure Referral program Employee reward program – earn gift cards for attendance, trivia and contests A wonderful culture YOU WILL BRING Passion for food and customer service Ability to develop positive working relationships with the entire team Ability to be solution oriented with a passion and desire to uphold the ideal taim experience Ability to speak clearly and listen attentively to customers and coworkers Ability to demonstrate a complete understanding of the menu Ability to speak, read, and understand English Taim is an equal opportunity employer that values diversity at all levels. We want to hire exceptional individuals and foster a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Job Type: Full-time Pay: From $20.00 per hour Expected hours: No less than 35 per week Benefits: Employee discount Paid training Experience level: 2 years Shift: Day shift Evening shift Morning shift Weekly day range: Monday to Friday Weekends as needed Experience: Food service management: 2 years (Required) License/Certification: NYC Food Handlers (Required) Work Location: In person
Front Desk Receptionist Primary responsibility is to greet staff, clients, and guests with a positive and friendly face upon their arrival Individual should demonstrate a hospitable nature, while still being able to set clear boundaries Receptionist will ensure all guests are properly checked in before entering the facility This position reports to Human Resource Associate and, secondarily, Director of Finance Support clients arrival and dismissal- greet customers in the lobby. Record keeping of clients attendance and support record keeping of customers info; such as contact list and emergency contact management Answer and direct all phone calls on the main line Assist the Office Support Manager with inventory and ordering of student, staff lounge and cleaning supplies Maintain a clean and organized front area Assist administration with scheduling appointments as needed Ability to move or left packages/deliveries up to 30 pounds Job description Primary responsibility is to greet staff, clients and guests with a positive and friendly face upon their arrival. Individual should demonstrate a hospitable nature, while still being able to set clear boundaries. Receptionist will ensure all guests are properly checked in before entering the facility. This position reports to Human Resource Management Responsibilities: Support customer arrival and dismissal- greet customers in the lobby, upon arrival each morning while taking attendance. Ensure clients are probably dismissed at the end of each school day. Record keeping of clients attendance and support record keeping of members info; such as contact list and emergency contact list Answer and direct all phone calls on the main line Assist the Office Support Manager with inventory and ordering of members , staff lounge and cleaning supplies Maintain a clean and organized front area Assist administration with scheduling appointments as needed High School Diploma or higher Willingness to learn and accept feedback
We are professional, customer-centric, and rewarding. Our work environment includes: Growth opportunities Regular social events Flexible working hours Summary: Silver Lining Home Care Agency is seeking to hire a Marketing community outreach representative to promote and build our company. The marketing representative will be responsible for establishing, maintaining, and strengthening relationships on the field with new and existing referral sources. The Marketing representative will work in the community to generate quality leads for Home Care service. This includes all lines of business, including Medicaid, private pay, and other insurances. Duties: Conduct sales and marketing activities to promote our organizations division and services. Plan and execute event marketing strategies to increase brand awareness Engage with potential customers through public speaking and presentations Communicate effectively to educate customers about product features and benefits Provide exceptional customer service by addressing inquiries and resolving issues Conduct market research to identify target demographics and develop marketing campaigns Perform product demonstrations to showcase the value and functionality of products Generate community referrals to meet company goals. Obtain referrals from new and existing referral sources. Build, develop, and maintain relationships with current and new referral sources. Research and participate in health and wellness fairs throughout New York City. Attend community events. Building relationships, receiving referrals and promoting our agency with hospitals, Nursing homes, Community organizations, clinics, and physician practices. Follow up on leads and referrals from caregivers, family members and other sources. Responsible for submitting weekly reports to management. Skills: Strong sales skills with the ability to persuade and close referrals Excellent communication skills, both verbal and written Public speaking abilities to engage and captivate audiences Customer service-oriented mindset with the ability to build rapport with customers Knowledge of marketing principles and strategies Ability to adapt to changing market trends and consumer preferences Qualifications: Associate Degree in Marketing Marketing role requires traveling within Nyc must have a vehicle. Bilingual (preferred)
Summary: The OASAS Transitional Safety Housing Program provides individuals with an extension of supportive case management services for 9-12 months, enabling them to actively pursue permanent housing. The Case Manager will be responsible for case managing clients in our OASAS funded Transitional Housing Program. Responsibilities: - Assist clients in working towards securing more permanent housing within the 9 month time frame which the program dictates. - Assist clients in the design and implementation of individual service plans that reflect mutually agreed upon short and long-term goals. - Assist clients in learning or refining the skills necessary to maintain their own housing which may including budgeting and money management, apartment upkeep and maintenance, employment, etc. - Assist clients in obtaining and maintaining all government benefits/entitlements and services when necessary. - Make appropriate referrals, such as medical care, mental health services, vocational services, recreational activities and substance abuse. - Conduct at least once a month home visits. - Accompany clients to appointments (medical, mental health, housing interviews, etc). - Coordinate care with outside providers (addiction treatment, mental health, child welfare, benefits, etc). - Maintain an accurate, confidential and current chart on all clients on caseload. - Attend regularly scheduled supervision meetings with Program Director. - Participate in Team Meetings and other Division meetings as scheduled. Qualifications - High School Diploma/GED required, Bachelor’s or CASAC/CASAC-t a plus - Case management experience a plus especially working with individuals with a substance use disorder - Clean and valid driver’s license required - Must be able to establish workload priorities and balance diverse duties - Must have excellent communication skills, both orally and in writing, with individuals and groups regarding confidential, complex and sensitive issues Benefits: - Health, Dental and Vision Insurance, and more - Competitive PTO and employee perks/benefits - 403 B - EAP
SUMMARY: Provides support and follow-up to clients in our Recovery Program. Responsibilities: - Provide recovery support to clients by sharing life experiences. - Document in Foothold EHR system the services provided to clients. - Attends supervision with the supervisor once a week - Escort clients to appointments, as needed. - Support program participants in pre-crisis or crisis situations. - Teach participants recovery skills, based on shared life experiences. - Help participants transition through the recovery process. - Share information with participants about benefits, entitlements, and other supports. - Provide outreach to help participants connect with desired services. - Link participants with needed community resources and treatment services. - Provide peer mentoring services; co-facilitate groups and train clients in Narcan administration. - Engage and support clients in the Staten Island treatment court. Qualifications - High School Diploma/GED required. - One year of recovery time and CRPA/Certification as a Recovery Peer Advocate (Substance Abuse) required, or CRPA-p. - Experience with outreach and substance use disorder (SUD) clients. - Must be willing to disclose lived experiences in mental health, substance abuse, and/or criminal justice. - Must be able to navigate the public transportation system. - Bilingual Spanish/English a plus. - Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.
SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.
Responsibilities: - Greet and assist customers in a friendly and professional manner - Operate cash register and handle cash transactions accurately - Provide excellent customer service by answering questions and resolving issues - Receive and process orders, ensuring proper tagging and handling - Clean and launder garments according to customer specifications - Maintain cleanliness and organization of the work area - Follow company policies and procedures for cash handling, customer service, and garment care - Collaborate with team members to ensure efficient operations Qualifications: - Previous experience working with a cash register and handling cash is preferred - Strong hospitality skills with a focus on providing exceptional customer service - Knowledge of cleaning processes and garment care is a plus - Basic math skills for accurate cash handling and order processing - Ability to work in a fast-paced environment while maintaining attention to detail - Excellent communication skills to interact with customers and team members effectively - Ability to stand for extended periods and lift up to 25-50 pounds This position offers an opportunity to work in a Laundromat setting, providing essential services to customers. We offer competitive pay rates and opportunities for growth within the company. If you are a motivated individual with a passion for customer service, we would love to hear from you. Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity. Expected hours: 20 per week Benefits: On-the-job training Opportunities for advancement Schedule: Day shift Monday to Friday Work Location: In person.