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Job DescriptionDescription: General Description: Individual will serve as the guest contact/liaison for the Center. The Banquet Server is responsible for proper table service, hospitality, and professionalism, which are expected of a full-service facility. This position reports to the Banquet Manager, Assistant Banquet Manager, Banquet Captain, Food & Beverage Manager and/or Manager on Duty. Primary Responsibilities: • Works as scheduled and in proper uniform with nametag., • To act in a professional manner at all times., • To perform a pull for an event (all china, glass, silverware, and small wares)., • To polish all silverware, chafing dishes, and glassware prior to set up., • To obtain instructions for set up from Banquet Captain/Manager and execute these instructions immediately., • Individual must ask questions regarding set up, items to be served, pick up areas, pick up times, breakdown and coffee station locations; as well as communicate instructions to and from supervisor and other servers., • Responsible for the proper set up and service of all food functions assigned as stated in the waitstaff service manual., • Be aware of or obtain knowledge of guest comfort locations such as restrooms and pay phones., • Serve ladies first. Serve all food items from the left and clear such items from the right. Serve all beverages from the right., • Individual’s stations must be completely set and rechecked before the event begins to ensure all items are correctly placed., • Once the station is set up the individual must stand by station and be ready to greet the guests and begin service. Standing at parade rest with hands behind their back., • Respond to all guest requests with an expedient, cheerful and helpful manner. b) Provide guests with an opportunity for at least two cups of coffee minimum. Once after dinner, and again after dessert. c) Serve salads with cucumber @ 6:00. d) Always serve the entree with the meat facing the guest @ 6:00. e) Maintain uniformity and pay attention to the linear alignment of table settings. f) Maintain an uncluttered table by removing unnecessary glassware and china. • Provide proper wine service whenever requested and as stated in the Waitstaff Service Manual., • Never leave the floor or go on break unless instructed by Management and/or Banquet Captain., • Eat and smoke only in predesignated areas and at time designated by MOD., • Be present at Pre-meal meeting for each event., • Follow all sanitation and safety procedures as stated in Waitstaff Service Manual., • Responsible for not serving any food or beverage which appears unsatisfactory unless approved by Management. 20. Report any guest complaints to Management immediately., 21. Responsible for completing all required side work and having such approved by Captain or Management prior to dismissal., 22. Return all equipment and/or supplies used to their proper location prior to dismissal, i.e. trays/ s & p, coffee pots, etc., 23. Any other functions or duties as assigned. Additional Responsibilities: • Individual is responsible for obtaining work schedule on a weekly basis., • Individual is responsible for arriving on time in a properly cleaned and pressed uniform with nametag and apron including times when they are scheduled for set up., • Individual is responsible for punching in and out; as well as recording breaks and covers on proper form., • Follows established grooming policies., • Position requires individual to work irregular work hour including day, evening, holidays, and weekends., • Position requires individual stand throughout entire shift; and to reach, bend, stoop, wipe, lift, carry, climb, balance, kneel, crouch, walk, push, pull, and grasp. In addition requires ability to exert up to 100 pounds of force occasionally and/or up to 35 pounds of force frequently. This includes carrying items up flights of stairs, and service corridor ramps., • Individual is responsible for calling their supervisor at least two hours prior to their scheduled shift if they are sick. In addition they must be prepared to produce a Doctor’s notification for illness., • Minimum high school education or equivalent required. Individual should possess reading and writing skills., • Individual with at least one (1) year experience as a wait server preferred. Must be able to carry a tray with ten (10) dinners., • Extensive verbal interaction with patrons/guests, supervisors, and other employees in group situations. Individual should possess excellent communication skills, as well as teamwork skills.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description The Private Event Coordinator supports the Private Event Manager and Food and Beverage Department with daily administrative duties as they relate to any and all private party, club events and Golf Tournaments. Knowledge of private club social customs and etiquette is plus. The individual demonstrates attention to detail, organizational, and project management skills. They must also have the ability to multi-task and work under deadlines. They are passionate about hospitality and the individual has a genuine care for people and works well within a team culture.

Job Description JOIN A GREAT TEAM!!! $60,000 - $70,000 Plus benefits! Qualifications • 2+ Full-Service restaurant management experience required, • 2+ years of BOH experience required, • Knowledge of inventory and budgeting required, • Competitive pay with bonus program, • Kitchen Manager compensation range: $60,000 - $70,000 per year, • Medical, telemedicine, dental and vision insurance, • HSA, FSA and Dependent Care FSA, • Company paid short-term and long-term disability insurance, • Company paid life insurance, • Generous PTO and Sick Hours, • 401 K retirement plan, • Employee assistance and training program, • Employee meal program and discounts on Dino merch, • Work/Life balance, • Fast-Paced work environment, • Fun and engaging work place, • Internal growth/promotions, • The Kitchen Manager’s role is to provide uncompromised excellence at all times, making the Guest and the Bar-B-Que the heart and passion of all they do, • Ensures the greatest degree of Hospitality to the Guests, • Ensures consistent execution of all BOH systems and profitability by providing and ensuring quality training, coaching, and follow-through, • Knowledge and practical application of all Kitchen (Expo, Smokehouse, prep and line quality identifiers and standards) and Dining Room systems and operations (ToGo, Host, Bar, and service standards)

Job Description Company: Chick-fil-A Irondequoit • Owner/Operator Bill Kaser is a Rochester native; in fact, he grew up 5 miles from where the restaurant is located! After a 15-year career with Xerox, he set his sights on becoming a business owner and making an impact in the community he grew up in by becoming a Chick-fil-A restaurant Operator, • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation, • Chick-fil-A has the highest customer service satisfaction scores for 10 consecutive years, • Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022), • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees • Health Insurance, • Paid Vacation, • Tuition Discounts at Over 100 Colleges, • Never work on Sundays, • Excellent Career Advancement Opportunities, • Overtime Available Opportunity We are looking for an enthusiastic Restaurant Manager to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country. Your Impact • Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant, • Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations, • Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards, • Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales, • Maintaining a work environment that ensures and promotes food & team safety, • Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals Background Profile • 3 years of Leadership experience, • Bachelor's Degree (preferred), • Hospitality experience (preferred), • Proven track record of developing others, • Passion for Chick-fil-A's values Apply now and you will be contacted ASAP.

Job DescriptionCafé General Manager Location: Rochester, NY Department: Café Operations Reports To: Operations Manager Hourly Rate: $19.00 - $21.00 per hour, based on experience Job Type: Full-Time, Non-Exempt Schedule: Variable based on café hours, performances, events, and seasonal programming; weekdays, evenings, weekends, and event-focused shifts required Position Overview OFC Creations Café is seeking a hands-on Café General Manager to lead daily operations in a fast-paced, creative environment connected to OFC's performing arts programming. This role blends traditional café management with catering oversight, event food service, and production-driven operations, creating a truly theatrical dining experience. The ideal candidate has prior food service leadership experience, can quickly learn all aspects of the café and theater operations, and thrives in an environment where guest experience, timing, and presentation are critical. Key ResponsibilitiesCafé Operations & Staff Leadership * Lead, train, schedule, and supervise café staff while maintaining high service and hospitality standards * Oversee daily café operations including opening/closing procedures, guest experience, product quality, and facility appearance * Manage multiple cash banks, drawer accuracy, change requirements, and shortage resolution * Maintain inventory levels, place orders, manage vendor relationships, and ensure compliance with Department of Health (DOH) regulations Catering, Menu Development & Event Food Service * Create, update, and execute catering menus for private rentals and special events (birthdays, weddings, showers, meetings, networking events, etc.) * Assess and revise existing menus to align with operational capabilities and guest expectations * Customize catering offerings as needed and ensure consistent, high-quality presentation * Collaborate with the Operations Manager and Patron Services Manager on catering for private rentals, group sales, and specialty performances * Develop and adjust food and beverage menus, including pricing, seasonal offerings, and new items Event Support, House Management & Offsite Concessions * Provide concessions and catering for in-house performances, special events, opening nights, and media days * Serve as the onsite café manager during performances, overseeing patron flow and addressing guest concerns * Learn and operate the box office system to support ticket sales; the café functions as the in-person box office during scheduled seasons * Support offsite concessions at partner venues including Kodak Center, schools, and other performance sites Maintenance & Facility Oversight * Maintain cleanliness and readiness of café-adjacent spaces including Studio B, rehearsal areas, hallways, and exterior walkways in all weather conditions * Coordinate servicing and routine maintenance of café equipment to ensure reliable operation Hiring, Recruiting & Staff Development * Lead recruiting efforts for café roles, conduct interviews, and manage onboarding * Provide ongoing coaching, performance feedback, and shift leadership to build a positive, accountable team culture Camps & Seasonal Meal Service * Oversee daily hot lunch service for summer camps, coordinating preparation and delivery of up to 75 meals per day * Manage weekly smoothie days and snack shack operations for Kodak camps, including transporting supplies and maintaining inventory Qualifications * Prior leadership experience in a café, restaurant, catering, or hospitality setting * Strong communication, multitasking, and customer service skills * Experience operating a POS system and managing cash-handling procedures * Flexible availability including weekdays, evenings, weekends, and event-driven shifts * Ability to stand for extended periods and lift 30-40 lbs * Reliable transportation Why Work at OFC Creations Café * Be part of a unique theatrical dining experience integrated into live performances and events * Work in a creative, fast-paced environment connected to the performing arts * Lead a team while having real input into menus, catering, and guest experience * No two days are the same-this role offers variety, ownership, and growth * Opportunity to grow with an expanding café and events program Equal Employment Opportunity OFC Creations is an Equal Opportunity Employer. We do not discriminate based on any status protected by applicable federal, state, or local law.

Job Description Starbucks Barista The Starbucks located at 100 Chestnut St. Rochester, NY 14604 (716) 853-2356 Job Details: The Starbucks in the Five Star Bank Plaza is one of the properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Baristas not only create delicious beverages but they make connections with their customers! Each drink or bite is served with a smile and often a laugh or two. Responsibilities include ensuring that customers experience the unique Starbucks experience while making drinks, making menu suggestions, stocking inventory, and ensuring store cleanliness. The ideal Barista candidate is a “people-person” who truly enjoys the customer experience. Must be able to work in a fast-paced environment with the ability to multi-task, all while keeping a smile and a sense of humor! Responsibilities include: • Greeting guests and answer all questions about the menu., • Accurate and prompt order taking., • Prompt preparation of beverages in accordance with prescribed procedures and brand standards., • Timely delivery of beverages/food to guests., • Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures., • Cleaning equipment and areas. Restocking service items, • Attending department meetings as scheduled., • Consistent professional and positive attitude and actions when communicating with guests and associates., • Report all incidents of guest dissatisfaction or other unusual matters of significance to manager / supervisor so that corrective measures may be taken., • Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Typical Shifts: Various shifts operate from 6:00 AM – 8:00 PM, 7 days a week. Full time and part time opportunities available. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Previous food and beverage or restaurant environment experience is preferred. Basic knowledge of food and beverage preparation is a plus., • High School diploma or equivalent is preferred., • Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties

Job Description Why Join Us: At the DoubleTree by Hilton Rochester, you’ll be part of a welcoming team committed to hospitality and excellence. We offer competitive wages, benefits, and opportunities for advancement within Hilton’s Job Summary: The Banquet Manager is responsible for leading all banquet operations, ensuring that events are executed with excellence from setup to service to breakdown. This role requires strong leadership, attention to detail, and the ability to work collaboratively with other departments to deliver exceptional guest experiences. Key Responsibilities: Operational Leadership • Manage the setup, execution, and breakdown of all banquet events, including weddings, conferences, and meetings., • Ensure all events are executed according to Banquet Event Orders (BEOs), brand standards, and guest expectations., • Coordinate staffing needs and assign team members for each event based on scale and service style., • Recruit, train, schedule, and supervise banquet staff, ensuring proper grooming, punctuality, and professional behavior., • Provide ongoing coaching, performance evaluations, and corrective action when necessary., • Serve as the on-site point of contact for clients during events, handling last-minute requests or changes with professionalism., • Ensure seamless communication between Sales, Culinary, Front Office, and Engineering teams., • Monitor labor costs and event profitability in coordination with the General Manager., • Review post-event reports and client feedback to continuously improve service quality., • Experience: Minimum 3 years in banquet or event management, preferably in a hotel or convention setting., • Education: High school diploma or equivalent required; hospitality or business degree preferred., • Skills: Strong organizational and leadership skills, excellent communication, and the ability to remain calm under pressure., • Technical: Familiarity with hotel systems such as Delphi, Opera, or similar event management platforms is a plus., • Ability to work a flexible schedule including early mornings, late nights, weekends, and holidays based on event demand. In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays $63,000- $67,000 hourly based on experience.

Job Description Feed the Soul. Fuel the Culture. Lead the Pit. We are more than just legendary BBQ restaurant concept—it’s an institution built on bold flavor, genuine hospitality, and a love for good times. We’re on the hunt for a passionate and driven Restaurant Manager for our Rochester, NY location to help us keep the fire burning strong. This is your chance to lead one of the most iconic BBQ joints in the country, where community matters, guests are family, and every shift is a chance to create unforgettable experiences. • Lead the Floor – Inspire and motivate your team to deliver badass service and crave-worthy food, every shift., • Own the Numbers – Drive sales, manage labor, and keep food and beverage costs in check without compromising quality., • Train & Develop – Build a strong, engaged crew that takes pride in the ‘Que and grows with the brand., • Raise the Standard – Maintain our high bar for cleanliness, safety, and compliance with health regulations., • Be the Culture – Represent the Dinosaur spirit inside and outside the restaurant. Support local partnerships, events, and causes. What You Bring: • 2+ years of full-service restaurant management experience, • Strong leadership chops and a team-first attitude, • Excellent communication and conflict-resolution skills, • Hustle, heart, and a sense of humor, • Availability to work nights, weekends, and holidays, • ServSafe certification preferred What We Offer: • Competitive salary + performance-based bonuses, • Medical, dental, and vision insurance, • Company paid Life Insurance, long & short term disability, • 401(k) with company match, • Paid time off and holidays, • Free meals during shift, • Real growth opportunities in a growing restaurant group, • A high-energy, no-BS workplace where authenticity rules Ready to Run the Pit? If you’re the kind of leader who can command a kitchen, own the dining room, and make guests feel like VIPs, we want to hear from you TODAY! PLEASE APPLY TODAY TO BE IMMEDIATELY CONSIDERED FOR OUR RESTAURANT SERVICE MANAGER ROLE IN ROCHESTER, NY.

Job Description Step into Your Potential with this INCREDIBLE TEAM with a ton of Growth Opportunities! $60,000 - $70,000 + bonus Paid vacation A lot of room for growth Are you a hospitality guru with a passion for delivering the highest standards of service, quality, and value? Look no further! Our restaurant in Rochester, NY is seeking a dynamic Restaurant Manager to join our team and help us continue to exceed our guests' expectations. As a Restaurant Manager at our Rochester, NY location, you will play an integral role in ensuring that our guests receive top-notch service and enjoy delicious food every time they visit. You will lead by example by actively participating in service during all operating hours and upholding high standards of quality represented in our Food and Beverage programs. Additionally, you will coordinate pre-shift meetings with staff members, develop product knowledge through ongoing training seminars, manage HR duties such as hiring and training team members, and foster relationships with regular clientele. Responsibilities: • Actively participate in service during all operating hours., • Coordinate pre-shift meetings with staff members., • Develop product knowledge through ongoing training seminars., • Manage HR duties such as hiring, training, performance management., • Foster relationships with regular clientele., • Increase guest check average., • Meet labor targets. Requirements: • 2+ years of Full-Service Restaurant Management or Fast-Food Restaurant GM experience., • Experience managing and developing hourly team members., • A passion for service and commitment to serving great food to our guests., • Conceptual understanding of operational controls & financial statements., • Proven record of training and developing team members., • Excellent communication and interpersonal skills., • High energy and winning attitude., • Commitment to continuous learning and improvement. Benefits: • Competitive wages, • Fantastic Bonus Potential, • Health/dental/vision coverage (contributory), • Paid vacation time, • Life Insurance, • 401(k), • A great work atmosphere If this sounds like the perfect opportunity for you as a Restaurant Manager in Rochester, NY then don’t wait - apply today! As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, we have your consent to communicate via SMS text message moving forward. Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP.

Job DescriptionRestaurant Manager - Donald Ross Pub Oak Hill Country Club | Full-Time, Year-Round Are you passionate about hospitality and ready to lead a premier dining experience? Oak Hill Country Club is seeking a Restaurant Manager for the Donald Ross Pub, our casual dining outlet. This is a senior leadership role overseeing daily operations, service standards, and team development-all while delivering Platinum-level service to our members. What You'll Do: • Lead and inspire a team of supervisors and service staff., • Be the face of the Pub-on the floor during peak service times., • Drive innovation in menus, cocktails, and member experiences., • Manage budgets, labor, and inventory to meet financial goals., • Recruit, train, and coach staff for excellence., • 6+ years of food & beverage leadership (private club experience preferred)., • Strong communication, organizational, and problem-solving skills., • Ability to work flexible hours, including nights, weekends, and holidays., • Competitive salary based on experience., • Opportunity for growth within a world-class club.

Job Description About the Opportunity Mark IV Enterprises seeks an experienced, highly motivated, energetic, and results-oriented Lease Up/Property Manager to join our team for a new premier living development. You will be a key player in driving occupancy for our new community from the ground up, focusing on marketing, generating leads, and closing leases to ensure a successful and timely launch. This is a fast-paced role that requires a strong sales orientation and excellent customer service skills. The ideal candidate combines operational expertise with an outgoing, confident presence and a commitment to delivering an exceptional living environment. Salary: $80-90k base plus commissions What You’ll Do The Lease Up/Property Manager will spearhead and control the pre-leasing to meet required goals, execute daily operations to ensure efficient management, high occupancy, regulatory compliance, and exceptional service delivery. This position plays a key role in resident satisfaction, property presentation, and community engagement while ensuring adherence to company policies and housing regulations. Drive Leasing Efforts: • Proactively generate leads, conduct informative property tours (virtual and in-person), and follow up with prospects to close sales and secure leases quickly., • Build meaningful connections within the community by actively participating in local meetings, networking groups, and outreach initiatives. This includes representing the property at organizations such as the Chamber of Commerce, senior centers, local businesses, and civic groups to support brand awareness and resident engagement., • Oversee daily operations to ensure a seamless, well-managed, and beautifully maintained community., • Drive leasing performance and occupancy, • Build and maintain exceptional resident relationships with a concierge-level approach, • Lead and mentor onsite team members, fostering a culture of accountability, excellence and hospitality., • Implement and monitor policies, compliance requirements, and resident satisfaction initiatives., • Monitor financial performance, rent collection, renewals, and vendor service., • Experienced in property management and/or real estate sales with the ability to show prior lease-up success with market rate/conventional properties, • Professional, poised, and confident working with high-expectation clientele, • Eager and willing to work flexible hours including evenings and weekends, especially during peak lease-up and turnover periods, • Active with social media and able to showcase plans and successes, • Results-driven with strong communication, organizational, and leadership skills, • Skilled in conflict resolution, service recovery, and delivering elevated customer service, • Tech-savvy and comfortable using property management and CRM platforms, • Strong sales, customer service, and communication and relationship skills are essential, • Competitive salary plus performance incentives, • Comprehensive benefits package, • Opportunities for career growth and ongoing professional development Mark IV is shaping the future of Rochester. With thousands of homes and apartments, senior living communities, and over a million square feet of commercial space, we’re driving growth and creating places where people and businesses thrive. Family-owned and deeply rooted in the region, we combine long-standing stability with forward-thinking innovation. Our team works across residential, commercial, and community projects using modern tools, collaboration, and craftsmanship to deliver results. Join Mark IV and build more than a career—help build the next chapter of Rochester’s communities.