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Job Title: Customer Service & Operations Associate $16-18 Hourly Full time and part time shifts available Location: Coney Island Job Summary: As a Customer Service & Operations Associate at our dry cleaning and laundry store, you will be the primary point of contact for customers, managing their orders and ensuring a smooth and efficient experience. You’ll handle customer inquiries, process orders, manage transactions, and ensure that all operations flow seamlessly between customers and the backend services of the store. Key Responsibilities: • Customer Interaction: Serve as the first point of contact for customers, greeting them promptly and assisting with service inquiries. Provide recommendations based on customer needs and preferences. • Order Management: Take in laundry and dry cleaning orders, clearly noting customer instructions, and ensure accurate entry into our order management system. • Billing & Payment: Process payments (cash, credit, or debit) for all services rendered, ensuring all charges are correct and providing receipts as necessary. • Order Fulfillment Coordination: Track and manage customer orders from drop-off to pickup, ensuring timely completion and quality control of finished garments. • Customer Support: Address customer concerns, complaints, or inquiries, providing solutions or escalating issues as needed to management. • Inventory & Supply Management: Assist in the monitoring of store supplies (e.g., laundry products, packaging materials) and ensure adequate stock levels are maintained. • Store Organization: Maintain an organized, clean, and customer-friendly environment, ensuring all orders are properly tagged, sorted, and stored. • Communication & Scheduling: Assist in scheduling deliveries, pickups, or any special arrangements as needed for customers. • Promotions & Customer Engagement: Inform customers about special deals, promotions, or loyalty programs, while actively working to enhance the customer experience and increase store sales. Requirements: • Experience: Previous customer service experience in retail, hospitality, or a similar service industry is preferred. • Skills: Strong verbal communication, active listening, and problem-solving abilities. Basic computer skills required, especially in using point-of-sale (POS) systems and order management software. • Organization: Detail-oriented with a focus on accuracy in order handling and customer records. • Physical Requirements: Ability to stand for extended periods and handle lightweight laundry items. Must be able to move between the customer service area and the back end of the store efficiently. • Flexibility: Availability to work shifts that may include evenings and weekends, based on store hours. Key Attributes: • Excellent interpersonal skills with a friendly, positive attitude. • Ability to handle a fast-paced environment with ease. • Strong multitasking abilities and time management skills. • Proactive in identifying issues and offering solutions.
ABOUT THE COMPANY Creative Culinary Management Company is a hospitality company based in the heart of the Seaport in New York City. The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. Each of our restaurants offers a unique experience, whether you are looking for a family feast on the cobblestones, intimate dinner on the pier, or host a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests. ABOUT THE OPPORTUNITY The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. The Tin Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. To support this significant operation the Marketplace features a large commissary kitchen and bakery, as well as an exhibition kitchen that will provide media opportunities. POSITION SUMMARY The Retail & QSR Admin will play a crucial role in maintaining the efficiency and accuracy of the Marketplace’s operations. This position involves managing various data entry tasks, supporting order placements, and ensuring seamless communication between departments. The ideal candidate will be detail-oriented, organized, and capable of handling multiple responsibilities in a dynamic environment. ESSENTIAL JOB RESPONSIBILITIES · Updates the inventory database and associated databases (e.g. Point of Sale systems). · Enters all physical invoices, returns and other inventory movements into inventory management software · Takes proactive measures to prevent discrepancies and troubleshoots errors as directed · Assists with inventory cycle counts as determined by the Inventory Control Manager · Update and load items into the scale system and perform regular scale maintenance. · Assist in creating shortcuts in the POS system in collaboration with the IT department to streamline operations. · Generate and manage weekly and monthly reports on waste, labor and sales · Manage order guides and place dry market orders as needed. · Perform other duties as assigned by the Director of Retail to support the overall operations of the Marketplace. KNOWLEDGE, EXPERIENCE AND SKILLS: · High school diploma or equivalent; Associate degree preferred. · Proficient in Microsoft Office Suite, especially Excel. · Excellent organizational and time management skills. · Ability to work efficiently and with precision, especially with numbers. · Strong communication skills to ensure accurate inventory reporting. · Experience in a retail or food service environment is a plus. · Excellent communication, interpersonal, and problem-solving skills. · Passion for high-quality food products and a commitment to the Tin Building experience. · Bachelor’s degree preferred. PHYSICAL REQUIREMENTS: · Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. · Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards · Must be able to lift and carry up to 50 lbs. · Ability to stand for prolong periods of time. · Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the store. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. · Climbing steps regularly. The base pay range for this position is between $23 - $25 per hour. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Creative Culinary Management is an equal opportunity employer.
Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
- Educate healthcare professionals: Provide information about the drugs, their medical benefits, and how they compare to competitors - Build relationships: Establish trust with healthcare professionals by building connections and demonstrating product knowledge - Stay up to date: Keep current with industry products, services, and policies - Travel: Visit healthcare facilities like hospitals, physicians, and pharmacies to share information and get orders
Job Overview: We are seeking driven and enthusiastic commission-based sales representatives to join our expanding team. The role involves selling our credit card processing and POS system solutions to a wide range of businesses. This is a highly rewarding commission-based position offering generous bonuses and ongoing residual income. Compensation: $250.00 per account signed 20% monthly residual on services Key Responsibilities: Actively prospect and generate new business by reaching out to potential clients through cold calling, networking, and other sales methods Present Mtech Distributors' credit card processing and POS system solutions to business owners, showcasing the benefits of our dual pricing models and cost-saving features Work with retail, hospitality, restaurant, and other merchant-heavy industries to tailor solutions to their needs Educate clients on how our services can streamline operations, reduce processing fees, and improve overall payment efficiency Collaborate with Mtech’s backend team to ensure smooth client onboarding and setup of credit card processing and POS systems Keep up with industry trends and new technology in the payment processing and POS sectors to offer informed solutions Achieve or exceed monthly sales targets Qualifications: Experience in sales, particularly in credit card processing, POS systems, or payment technology, is preferred Strong communication and negotiation skills with the ability to build lasting relationships Self-driven with the ability to work independently and manage your own sales pipeline Problem-solving mindset, with a focus on delivering value to clients A good understanding of payment processing, merchant services, and POS systems is a plus Benefits of Working with Mtech Distributors: High earning potential with competitive commission rates and monthly residuals Full support from our team, including technical, operational, and sales resources Opportunity to grow your business and client base with a long-term residual income stream Flexibility to set your own hours and work remotely Access to the latest innovations in credit card processing and POS technology Mtech Distributors offers unmatched support and resources to help our sales representatives thrive. Join us to take your sales career to the next level!
Since 2001, Shobha has aimed to be the leading global destination for hair removal by continuously elevating the client experience. In a fast-paced world where customer service often falls short, we prioritize quality and constant improvement across our team, services, and products. Renowned for our consistency and client care, we’ve earned numerous accolades, including "Best Bikini Wax" by New York Magazine and Allure’s "Best Brow Treatments" in America. Our loyal clientele continues to recognize this across our four NYC and two DC-area salons. Are you a master of creating memorable client experiences? Do you have a sharp eye for detail, a passion for sales, and the ability to make every client feel like they’re the most important person in the room? Shobha is looking for a Customer Service Coordinator with polished skills who thrives in a fast-paced environment and knows how to take customer service to the next level. Here’s a peek at how you’ll help create a phenomenal experience for both our clients and team: Be the face of our salon—greeting clients with warmth and enthusiasm. Crush those sales goals by offering our service packages, memberships and products with excitement! Taking charge of the opening and closing routines—because a great day starts and ends with you! Manage appointments, keep client records up to date, and ensure every client has a flawless experience. Be our problem-solving hero—address client concerns with care, respect, and that golden touch! Maintain our salon’s fabulous appearance (Yes, this could include snow shoveling!). Keep inventory stocked and our shelves looking neat and clean. Hold the team to Shobha's high standards of excellence. Skills You'll Need: 1+ years of experience in retail, salons, hospitality, restaurants, or customer service (Sales is your superpower). A flexible schedule—because great things happen on weekends too! Amazing attention to detail (seriously, it's a must!). You're reliable, responsible, and ready to get things done. A true team player—no task is too small, no challenge too big. Ability to thrive under pressure and keep things cool, calm, and collected (we call it "putting out fires"). Zenoti experience is a plus, but if you haven’t used it, no worries—we’ll teach you! Bonus Points: You can lift 20 lbs like a champ. Standing for long periods doesn’t phase you. You have legal authorization to work in the U.S. Perks & Benefits: Salon discounts for you & your friends and family Commuter benefits Paid and unpaid time off We celebrate you—birthdays, anniversaries, and all the good stuff! A close-knit team that feels like family …and so much more! If you’re excited to join a place where you can shine, grow, and make a difference, then we can’t wait to meet you! ✨ Job Type: Full-time Pay: $20.00 per hour
Dagne Dover is looking for passionate seasonal brand associates at our lively Flagship Soho Retail Store for this upcoming Holiday season! As a store associate, you’ll play an integral role in bringing our brand experience to life IRL. From supporting our customers to being part of exciting in-store events including exclusive product launches, photoshoots, marketing initiatives, and more, our dynamic store environment offers a truly unique and rewarding experience every day. The Role: Be the ultimate Dagne Dover brand ambassador and product expert. Share our brand story with customers while meeting their needs. Drive sales goals and foster strong customer connections. Keep the store visually appealing and clean to enhance the shopping experience. Work closely with founders, marketing, and operations teams on exciting projects. Contribute to a positive and inclusive work environment. YOU: Bring positive energy and a can-do attitude to the team. Have a genuine passion for connecting with people and building meaningful relationships. Naturally excel in sales or providing personalized advice to help customers find their perfect products. Are self-motivated and results-driven, both individually and as part of a team. Embrace receiving and applying valuable feedback. Love talking about Dagne Dover and educating customers about our products. Have a passion for customer experience, fashion, and hospitality. Have a passion for style and assisting customers in finding the perfect bag for their needs. Must be available for the holiday season, starting from the end of October through the end of December. Must have weekend availability, as weekends are key shopping times during the holiday season. Be ready to adapt to a fast-paced environment, particularly during Black Friday and other peak shopping days. The expected starting hourly rate for this role is $20.00. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, performance and business needs. Founded in 2013, Dagne Dover is a digitally native, women-owned brand that designs problem-solving bags for all aspects of life. At its core, our company is aimed at making lives easier through empathy and good design. We love people, and we love making people happy. Diversity, Inclusion & Belonging are important to us, as a diverse team ourselves. We’ve created a community where everyone’s uniqueness is celebrated, respected, and honored. We encourage you to apply if you think it sounds like a good fit for you!
Job Summary We are seeking a dynamic Outside Sales Representative to join our team. The ideal candidate will be responsible for generating leads, building relationships with customers, and driving sales growth in the designated market area. Our project We are engaged in development and implementation of IT-solutions in food and hospitality businesses. Now we are developing a project of sharing (renting) power banks in the USA. Duties - Identify and pursue new sales opportunities through door-to-door B2B sales - Develop and maintain strong customer relationships to ensure client satisfaction and retention - Conduct market research to identify trends and opportunities for growth - Utilize CRM software such as Salesforce to track sales activities and customer interactions Skills - Proven experience in customer service, business development, and outside sales is an advantage - Ability to analyze market trends and customer needs to tailor sales strategies - Proficiency in technology sales with a strong understanding of sales processes - Excellent communication skills with fluency in Spanish being a plus - Strong account management skills with the ability to manage a portfolio of clients efficiently Job Type: Full-time Pay: $7,000.00 - $17,000.00 per month Benefits: Paid time off Schedule: 8 hour shift Monday to Friday License/Certification: Driver's License (Preferred) Ability to Commute: New York, NY (Required) Work Location: In person
Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Catering & Events Manager is responsible for increasing hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals, or other markets in order to promote the hotel and secure additional sales and detail all incoming events and service assigned events, banquets and meetings. The Catering & Events Manager Essential Responsibilities: Provide professional and courteous customer service at all times. Implement approved sales plan and action plans as directed. Develop and search for potential markets for hotel. Develop, create, and implement innovative Sales and Marketing techniques. Maintain CI/TY and prepare BEO packets and layouts for the team. Execute and distribute all in-house advertising and promotional campaigns. Maintain competitive analysis statistical information. Maintain current filing system on company accounts and prepare required reports. Maintain enthusiasm and interest throughout all stages of the conference planning. Detail all incoming events. Meet weekly with Food & Beverage Director to review operations efficiencies and concerns. Distribute and update all banquet event orders in a timely fashion ensuring all necessary departments have sufficient time to properly accommodate all client needs and requests. Work with the Audio-Visual department to ensure all equipment is ordered, set up, and tested prior to guest use. Work with culinary team to plan all menus and assist with catering events. Ensure all functions are billed correctly. Contact in house meeting planners to promote good will and foster additional and repeat business. Maintain good rapport with local civic groups and associations. Prepare reports as requested: Sales Call Reports, Internal Sales Report. In the absence of a Director of Sales & Marketing, attend and lead Sales and BEO meetings with the team. Attend weekly staff meetings, weekly sales, catering, and all BEO Meetings. Make personal sales calls. Complete projects as determined by the Director of Sales & Marketing. To do this kind of work, you must be able to: Understand sales principles relating to the product you are selling. Organize activities to make the best use of time and efforts. Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity. Use arithmetic in computing the cost of sale to customer. Maintain enthusiasm and interest throughout all conferences with buyers and sellers. Keep accurate records of contacts, sales, and purchases. Be available on nights, weekends, and holidays. Physical Demands: Lifting 30 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years' experience in Sales with some background in convention center operations is desirable. (Pay range: $75,000 - $85,000)
Job Overview We are seeking a skilled and enthusiastic Bartender to join our vibrant team. The ideal candidate will have a passion for mixology and a commitment to providing exceptional service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving drinks, and ensuring a welcoming atmosphere for our guests. Your ability to engage with patrons and create memorable experiences will be key to your success in this role. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organization of the bar area, including washing glassware and cleaning countertops. - Engage with customers, providing recommendations and answering questions about drink options. - Handle cash transactions accurately, including processing payments and managing tabs. - Monitor customer behavior to ensure responsible alcohol service and compliance with legal regulations. - Assist with inventory management, including tracking stock levels and placing orders as needed. - Collaborate with kitchen staff to ensure timely service of food orders when applicable. - Participate in promotional events or special catering functions as required. Skills - Experience in fine dining environment is preferred. - Strong hospitality skills with the ability to create a welcoming atmosphere for guests. - Knowledge of brewing methods and cocktail recipes is an advantage. - Proficient in cash handling and basic math skills for accurate transaction processing. - Familiarity with food handling practices to ensure safety and compliance standards are met. - Sales skills to effectively promote menu items and increase customer satisfaction. - Ability to work efficiently under pressure while maintaining attention to detail. - Excellent communication skills for effective interaction with customers and team members. Join us as we create unforgettable experiences for our guests through exceptional service and expertly crafted beverages!