Host / Hostess
2 months ago
Manhattan, New York
Job Summary As the face of Mr. Broadway, the Host/Hostess will warmly welcome and seat guests, manage OpenTable reservations and walk-ins, and ensure smooth dining-room flow while upholding our kosher standards. Key Responsibilities • Greet and seat guests promptly with a friendly, professional demeanor, • Manage OpenTable reservations and maintain an accurate waitlist, • Balance reservations and walk-ins to minimize guest wait times, • Monitor table statuses and communicate turnover updates to servers and bussers, • Answer phone inquiries regarding availability, specials, and private-dining requests, • Keep the host station organized and stocked with menus, sanitizing supplies, and POS tools, • Assist with light side work (e.g., resetting tables, refilling water stations) Qualifications • Previous customer-service or hosting experience preferred, • Comfortable using OpenTable (or similar reservation platforms), • Excellent verbal communication and interpersonal skills, • Ability to multitask and remain calm during busy shifts, • Availability primarily weekdays, 11 AM–4 PM, with occasional Sundays as needed