Hotel housekeeping jobs in Los Angeles, California - Page 2Create job alerts

Job Description Join Our Team as a Housekeeping Associate at HI LASanta Monica Hostel! Would you love to interact with travelers from all around the world and ensure they have a comfortable stay? Join HI USA at our Santa Monica hostel, located on vibrant 2nd St. We are currently accepting applications for Housekeeping Associates who will help maintain our hostel's welcoming and clean environment, enhancing the guest experience. Position Details: Pay: $19.80 – 20.20 per hour Type: Part Time (24 hours/week) Benefits: Paid Time Off and Paid Sick Leave (New Hire waiting periods apply). Perks: - Free parking • Free stays at other HI USA hostels (subject to availability), • Discounts on hundreds of brands, • On-the-job training, • Opportunities for growth within HI USA, • Friendly and inclusive work environment Role Objectives & Responsibilities: • Clean and prepare guest rooms, dorms, and bathrooms, • Mop, vacuum, and sweep hostel grounds daily, • Perform laundry room functions, including washing, sorting, folding, and stocking, • Change and wash bed linens, bedspreads, blankets, and towels, • Wash and put away kitchen dishes and utensils, • Clean and disinfect sinks, toilets, and tubs/showers; restock soap and toilet paper as needed, • Wash windows and window coverings, • Dust countertops, dresser tops, furniture, paintings, and door jambs, • Empty trash cans and recycling daily, • Report broken items to management, • Ensure all unnecessary lights are turned off, • Maintain inventory of housekeeping supplies, • Assist with light maintenance, kitchen maintenance, and groundskeeping as required Skills/Qualifications: • Minimum six months of hostel or hotel housekeeping experience preferred, • Ability to work independently and as part of a larger team, • Customer service experience is a plus, • Strong attention to detail, • Ability to multi-task, • Must be willing to work evenings, overnight, weekends, and holidays as required Physical Requirements: • Regularly required to sit, use hands and arms, • Frequently required to stand, walk, talk, and hear, • Occasionally required to climb or balance, • Must be able to lift and move up to 50 pounds, • Specific vision abilities required: close, peripheral, color vision, depth perception, and the ability to adjust focus, • Noise level in the work environment is usually moderate Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Make a Difference! At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team as a Housekeeping Associate. Want to see what a day in the life at HI USA looks like? Follow us on TikTok!

Job Description A UHNW family is seeking an experienced, reliable, and team-oriented Full-Time Housekeeper to join their 20,000 sq. ft. fully staffed estate in Beverly Hills. This is a long-term role for a polished professional who thrives in a 5-star hotel standard environment. Schedule • Saturday–Wednesday (days off Thursday/Friday), • Mon/Tue: 9:00–5:00 | Wed: 8:00–4:00 | Sat/Sun: 10:00–6:00, • $45/hour + Overtime This is a floating position designed to cover and support other team members on their days off. The residence is home to a single older gentleman with adult children that no longer live at the residence, and occasional guests, so discretion and flexibility are key. You will learn and rotate through all roles in the household. Reporting directly to the Estate Manager, you'll be part of a collaborative team of housekeepers, ensuring the highest level of service and presentation. Responsibilities • Back of House (3 days/week): bedrooms, gym, laundry, turndowns/restocks, deep cleaning, supply management., • Front of House (2 days/week): kitchen support, unpacking/plating lunch orders, table/kitchen cleanup, meeting prep, light service., • Laundry & Wardrobe Care: wash/dry, ironing, steaming, dry-cleaning coordination, record keeping., • Turndown Service: room preparation, restocking amenities., • Minimum 3–5 years' experience in luxury estate or 5-star hotel housekeeping., • Strong command of English.

Job Description Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills. Job Specific • Responsible for the smooth, efficient, cost effective operation of the Housekeeping Department including labor management, inventory control, and the development and maintenance of a positive and supportive work environment and inter/intra departmental relationships, • Oversees daily assignment of duties to Housekeeping staff, • Analyzes daily room turn and makes staff or procedural adjustments as necessary, • Assists in the management of Housekeeping Rooms Personnel, particularly during heavy turns, • Oversees daily operations of Housekeeping Department to ensure that the highest possible quality standards are consistently maintained and that service is provided in a highly professional manner, • Maintains Housekeeping staffing levels to provide for optimal performance, • Develops and maintains a quality assurance program for all guestrooms, storerooms, and service related to guest floors, • Uses guest comment responses to design additional training programs, • Inspects and evaluates physical condition of hotel daily for cleanliness and necessary repairs, • Ensures removal of Room Service trays from hallways and placement in appropriate location in service landings, • Responsible for overseeing the activities of Housekeeping Staff, • Monitors daily payroll and takes corrective action when disparities occur or productivity drops, • Assumes the duties of Director of Housekeeping in the Director's absence, • Greets and interacts with guests in an outstandingly friendly and professional manner, • Works closely with Guest Services Manager to resolve all room discrepancies before the end of each day, • Possesses full knowledge of all matters relating to the proper administration of the Housekeeping department, • Possesses full knowledge of the specific duties, responsibilities, and skills of every member of the Housekeeping department, particularly those of the Housekeeping Manager, and performs in any capacity as needed, • Maintains close contact and ensures good communication with employees, • Ensures that responsive and efficient repair services are provided to satisfy guest requests, • Investigates guest complaints and takes corrective measures, • Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect, • Interviews and makes recommendations regarding hiring of Housekeeping personnel, • Interviews and selects Housekeeping line level personnel, • Provides training for employees regarding OSHA regulations, department policies and procedures, operation of equipment, and daily tasks, • Provides employee safety training to prevent accidents, comply with OSHA regulations, and ensure hotel life safety, • Sets agendas for training, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to attain same, • Coaches, counsels, retrains personnel as needed in order to ensure acceptable performance, • Responsible for projects assigned to second and third shift employees, • Makes special work assignments in advance for special events such as meetings, dinners, dances, etc. that may affect the lobby staff, • Coordinates departmental activities to coincide with other hotel department requirements in order to maintain the overall cleanliness of the guestrooms, public areas, and other assigned areas of responsibility, • Assists Housekeeping Manager in coordinating the repair of Housekeeping equipment such as vacuums, buffers, carts, and furniture, • Plans special lobby cleaning projects and ensures their completion, • Coordinates lobby maintenance projects with Engineering, • Plans maintenance of lobby floors, • Coordinates monthly accounting for all supplies requisitioned from other departments, • Attends staff meetings, Pre-Cons, Rooms Meeting and other special meetings when required, • Sets agendas for Housekeeping meetings and runs meetings as needed, • Schedules and implements training programs for assigned employees and attends and participates in training as needed, • Prepares monthly payroll and budget forecast for public space employees, • Writes and submits yearly performance appraisals for Housekeeping Staff, • Counsels employees regarding both positive and negative aspects of their performance, including accidents and safety violations, • Mediates disputes between employees as necessary, • Keeps Director of Housekeeping informed of all matters significantly affecting the department, • Keeps all other departments informed about Housekeeping operations as needed, • Approves departmental schedules, • In consultation with the Director, prepares master lists of general cleaning and all other cyclical projects, • Periodically inventories supplies and equipment, • Determines discard and maintenance regimes for each machine and equipment piece, • Prepares public area staff schedules, vacation list, and payroll, • Meets and interacts with outside vendors in an outstandingly professional manner, • Stays current with industry related technological improvements geared toward product improvement and increased efficiency, • Performs numerous responsibilities to meet time-sensitive deadlines, • Ensures that responsive and efficient uniform room and repair services are provided, • Prepares department purchase requisitions, • Conducts periodic storeroom inventories to ensure maintenance of adequate par levels necessary to support forecasted operational requirements, • Completes special projects related to housekeeping operations as assigned by the Director of Housekeeping, • Establishes work routines and schedules which address the needs of the hotel and are flexible enough to respond to emergency situations and fluctuations in occupancy, • Assists in the selection of employee uniforms and the determination of uniform purchase requirements, • Attends required hotel meetings to keep abreast of in-house activities/promotions and upcoming events; maintains communication with other departments within the hotel, • Holds daily, weekly and monthly department meetings designed to provide necessary contact and operating information for all departmental employees, • Interacts with guests to solve problems and ensure satisfaction, • Develops monthly usage reports for cleaning supplies and guestroom supplies, • Creates and maintains control procedures for keys, radios, pagers, etc., • Creates comprehensive training programs utilizing diverse techniques, • Creates Quality Assurance and Cyclical Programs, • Creates Incentive/Rewards/Recognition Programs, • Creates an environment in which excellent staff morale is fostered and staff retention is a priority, • Ensures efficient operation of HOSTAR System, • Receives the weekly inventory of cleaning and guest supplies for the hotel, • Requisitions supplies needed to maintain weekly par levels, • Ensures that Storeroom is kept well-stocked with all necessary supplies, and ensures that all needed supplies are ordered in sufficient time to prevent shortages, • Works closely with Laundry Manager/Supervisors to ensure that Hotel linen quantity and quality needs are consistently met in a timely and efficient manner, • Ensures that Housekeeping office and storeroom are kept neat and organized, • Responsible for the submission of all performance appraisals for assigned employees, • Evaluates changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Thorough knowledge of all matters relating to the proper administration and operation of hospitality housekeeping operations, • Three to five years of management experience in large, fast paced, hotel housekeeping environment with at least three years as Assistant Executive Housekeeper or above, • Ability to maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational, and communication skills, • Able to read and interpret documents, • Able to work with and apply mathematical concepts, • Able to write routine reports and correspondence, • Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, • Able to speak effectively before groups of guests and hotel employees, • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift

Job DescriptionCompany Description Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description • Consistently offer professional, engaging and friendly service, • Create a welcoming atmosphere for visitors and guests during their stay, • Maintain a high level of professionalism in all aspects of job performance., • Guide guests and answer questions as needed, • Maintain supplier cart well organized and presentable, • Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies. May include cleaning of room refrigerator, coffee maker, cups, glasses, silverware etc., • Participate in deep cleaning projects, • Sign in and out master keys daily, • Maintain proper usage of cleaning supplies and equipment, • Update and record all cleaned rooms, • Communicate all changes, discrepancies, late check-outs and do not disturb signs to the office team in a timely manner, • Maintain all brand and quality luxury service standards, • Maintain consistency in accordance to Forbes/LQA and Fairmont standards, • Conduct self-audits of standards and participate in the feedback review of audits., • Approach all encounters with guests, colleagues and members in a professional and personalized manner, • Ensure a safe working environment is maintained at all times and that all colleagues are committed to working safely, • Ensure confidentiality of all guest sensitive information at all times., • Follow departmental policies, procedures and service standards, • Follow all safety and sanitation policies, including wearing appropriate PPE, and proper use of chemicals, • Comply with hotel security, fire, health and safety regulations, • Maintain all housekeeping areas organized and well presented, • Report, turn in, and/or log all lost and found items in a timely manner according to established procedures., • Set up and organize workstation with designated supplies and equipment., • Restock work areas for the next shift as assigned., • Replenish supplies and equipment as needed during the shift., • Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor., • Notify supervisor/coordinators when service is complete by punching rooms in phone system or device., • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping., • May assist with cleaning of public areas., • Maintain regular and predictable attendance., • Other duties as assignedQualifications, • High School graduate or equivalent is preferred., • Previous housekeeping experience in luxury environment preferred, • Knowledge of housekeeping required, • Excellent communication and organizational skills, • Positive attitude, • Must have a professional image and personality, • Strong interpersonal and problem-solving abilities, • Sense of initiative to surprise and delight guests, • Highly responsible & reliable, • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision, • Committed to delivering a high level of customer service, • Strong guest service orientation required, • Self-confident, proactive, and able to prioritize and make effective decisions, • Ability to work flexible shifts including weekends and holidays, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Ability to understand and comply with all company and departmental rules and regulations, policies and procedures., • Skill in establishing and maintaining effective working relationships with coworkers and guests., • Able to communicate both written and verbally., • Ability to read reports, • Successfully complete the training /certification process for this position., • Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through., • Versatile, flexible and must possess a willingness to work with enthusiasm within an environment where priorities are constantly changing., • Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers., • Excellent communication skills, must be able to communicate with others effectively, • Good command of the English language. Additional Information What is in it for you: • Hourly rate: USD $25 per hour, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential., • Opportunity to develop your talent and grow within your property and across the world! We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Job DescriptionCompany Description Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market. What is in it for you: • Employee benefit card offering discounted rates in Accor worldwide for you and your family, • Learning programs through our Academies designed to sharpen your skills, • Ability to make a difference through our Corporate Social Responsibility activities, • Career development opportunities with national and international promotion opportunities. The sky is your limit, • Pay Rate: $25.23 hourlyJob Description Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following: • Consistently prepare each guest room for turndown service and ensure service standards are followed, • Replenishing supplies and guest amenities, • Consistently offer professional, friendly and engaging serviceQualifications, • Ability to communicate fluently with our guests, • Previous Customer Service experience an asset, • Ability to follow instruction and clean quickly and thoroughly Additional Information All your information will be kept confidential according to EEO guidelines. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #LI-YC1

Job DescriptionCompany Description Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market. What is in it for you: • Employee benefit card offering discounted rates in Accor worldwide for you and your family, • Learning programs through our Academies designed to sharpen your skills, • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21, • Career development opportunities with national and international promotion opportunities. The sky is your limit, • Pay Rate: $25.23 per hourJob Description Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service, • Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, • Follow departmental policies and procedures and service standardsQualifications, • A proven ability to manage multiple projects and deadlines; works well under pressure, • Previous housekeeping experience an asset, • Excellent communication and organizational skills, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable Additional Information All your information will be kept confidential according to EEO guidelines. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description Housekeeping Manager Job Overview The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As the Housekeeping Manager at The Maybourne Beverly Hills, you will hold a pivotal leadership role in our prestigious establishment. Your responsibilities will encompass a broad range of tasks, all focused on ensuring the highest level of cleanliness, comfort, and guest satisfaction in our accommodations. Roles and Responsibilities • Lead and manage the housekeeping department, ensuring a culture of excellence, teamwork, and a commitment to delivering top-notch service., • Oversee the recruitment, training, scheduling, and performance of housekeeping colleagues, fostering professional growth and a dedicated team., • Set the standard for impeccable cleanliness and presentation of guest rooms and public areas, ensuring an exceptional guest experience., • Maintain the highest standards of cleanliness, order, and comfort in guest rooms and public spaces, conducting regular inspections to guarantee quality., • Manage housekeeping supplies and equipment, maintain par levels, and oversee cost-effective procurement., • Optimize housekeeping procedures and implement innovative practices to enhance productivity and streamline services., • Ensure strict adherence to health and safety regulations and standards, promoting a safe working environment for our colleagues., • Respond to guest requests and concerns in a professional and timely manner, exceeding guest expectations., • Manage the housekeeping budget, controlling expenses, and ensuring efficient resource utilization., • Champion and implement eco-friendly and sustainability initiatives within the housekeeping department., • Thoroughly inspecting assigned areas in order to provide feedback to management and colleagues on the cleanliness and maintenance of those areas against standards., • Responsible for conducting inspections of guestrooms and public areas while providing exceptional levels of service, including day to day support of the Director of Housekeeping., • Ability to build an exceptional housekeeping team while supporting the Director of Housekeeping., • Work with Opera, KnowCross, ADP, Ontrack, Symphony reporting and Evention., • Provide seamless employee relations with contract employees, ensuring proper training and culture integration., • Establish safe working conditions through appropriate training., • Provide supervision, coaching and training to House Attendants, Public Area Attendants, Supervisors, Residential Attendants and Room Attendants., • Gust room inspections and corrections need to be made, ensuring the prompt return of clean rooms to reception for incoming guests., • Ability to communicate politely, professionally, and respectfully when coaching colleagues., • Ensuring routine thorough cleaning of guest corridors including all fittings and surfaces., • Ensuring the attendants and house persons keep pantries tidy, correctly stacked according to the labels on the shelves and closed at all times when not actually in use., • Ensuring the house person is removing trash from work areas to the loading dock/dumpster and removing trash and linen from guestrooms, cleaning carts and housekeeping closets., • Reporting any linen shortages or other discrepancies to the appropriate house person., • Maintaining each storage and distribution area ensuring they are clean and organized., • Ensuring the house person is distributing linen and supplies to designated areas in the hotel in accordance with established par levels in each area., • Ensuring standards are met when delivering miscellaneous goods and supplies to guestrooms and delivering linen and supplies to guest floors., • Ensuring that the makeup and delivery rollaway beds and cribs are done to standard. Maintaining cleanliness of guest corridors; sweeping and washing floors, vacuuming carpet, washing walls, dusting furniture and fixtures, cleaning elevator tracks., • Ensuring the house person is cleaning the corridors by vacuuming, cleaning mirrors, credenzas, and elevators., • Reporting defects in rooms. Report any maintenance issues into KnowCross. They will direct this to Engineering to take care of and will follow up once completed., • To maintain the corridors for which they are responsible each day to the highest possible standard of cleanliness and good order., • To assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department., • Promoting a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and being comfortable responding to and carrying out specific guest needs and requests., • Ensuring the confidentiality and security of all guestrooms., • Bachelor's degree in Hotel Management, Hospitality, or a related field is preferred., • A minimum of 2 years of experience in housekeeping management within a luxury hotel or similar establishment., • Exceptional leadership and team management skills., • Strong knowledge of housekeeping procedures, equipment, and practices., • Excellent communication and problem-solving abilities., • Proficiency in using hotel management software and technology., • Flexibility to work shifts, weekends, and holidays as required. Position requires walking and giving direction most of the working day; must be able to stand and exert well – paced mobility for up to 6 hours. Must be able to lift up to 15 -40 lbs on a regular and continuing basis. Must be able to bend stoop, squat and stretch to fulfil tasks. Requires grasping, writing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communication with guests, supervisors and other employees. Requires manual dexterity to use and operate all necessary equipment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset • Put People at our heart, • Stay two steps ahead Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits • Medical/Dental/Vision Insurance, • Company matched 401(k) plan, • Company matched Health Savings Plan, • Flexible Spending, • Paid Holidays, • Paid Time Off, • Paid Sick Leave, • Employee Assistance Program, • Free Parking, • Employee Recognition Programs, • Colleague meals, • Colleague Referral Incentive program

The Housekeeping team helps create special memories and a home-away-from-home experience for each of our Guests every day.Cast Members on the Housekeeping team are responsible for the overall cleaning and replenishing of amenities for all hotel Guest Rooms.They are expected to clean a minimum number

Job Description Activity: Concierge & Resident Relations Brantwood is a unique residential apartment community in the heart of the Pasadena’s Playhouse Village, with 55 units for active adults 62 years and older. It has elements of a club, with gracious art-filled public rooms, patios, bar and rooftop terrace, and regular educational and social programs for residents. Brantwood also has boutique hotel characteristics. Many residents have other homes or travel frequently, residing at Brantwood only part of the year. For some relocating to Pasadena for family reasons, Brantwood provides a comfortable home without the burdens of ownership, close to children and grandchildren who live in the area. Brantwood’s Executive Receptionist position has elements of concierge and resident relations work. It is the most frequent and most important point of contact for residents, setting the tone for their experience. The role requires a sincere personal interest in the lives of residents, a focus on their experiences both apart from and at Brantwood, and a clear understanding of the Brantwood’s unique atmosphere, programs, and local surroundings. Key Responsibilities • Warm welcome: Greet residents regularly with a friendly and professional demeanor, developing personal relationships with each one, responding to questions and providing essential information on such topics as upcoming programs, maintenance issues, parking, housekeeping and billing., • Resident Service & Experience Enhancement Anticipate and cater to guest needs and preferences, offering personalized assistance with packages or WIFI issues, proactively addressing concerns. Receive recommendations and communicate resident ideas and needs to the relevant team members., • Information Provision: Act as a knowledgeable resource about Brantwood’s offerings, local attractions, dining recommendations and transportation options., • Administrative Tasks: Take ownership in the presentation of the public areas through regular inspections and communication; maintain accurate records of resident interaction; ensure the front desk area is tidy and organized., • Exceptional Customer Service: Demonstrate a genuine passion for hospitality, a welcoming demeanor, and a commitment to resident satisfaction., • Strong Communication & Interpersonal Skills: Interact effectively and warmly with diverse residents and colleagues, both verbally and in writing., • Attention to Detail & Organization: Manage multiple tasks accurately and maintain a pristine front desk environment., • Problem-Solving & Adaptability: Calmly and efficiently address resident issues and complaints, finding suitable resolutions, and adapt to changing circumstances., • Tech Savvy: Proficient in using Brantwood’s management software, various building applications (the Luxer package system and the audio visual system) and standard office applications., • Local Area Knowledge: Familiarity with local attractions, dining, and other services to provide informed recommendations to guests., • Assist head of Resident Relations with event information, responses, programs, • Maintain daily housekeeping log, • Help residents enter “work orders” in the management software system, • Manage the digital bill board, elevator notices and physical billboards, • Monitor Playhouse Village communications for local events; update calendars, • Help residents with mail and packages, Luxer boxes and personal deliveries, • Organize office supplies and re-order, • Music programming and audio visual requirements in Ruskin Hall as needed, • Work with Facilities to provide fobs (keys) to residents, • Help set up wireless access in rooms, • Inspect all public rooms upon arrival and communicate issues as necessary with Facilities (particularly the public bathrooms and the gym), • Inspect and clean windows in reception and lounge area, • Inspect and lightly clean elevators if necessary, • Water indoor plants, • Light cleaning (brush off) of outdoor patio furniture in courtyards, • Straighten furniture in all public areasCompany DescriptionMill Creek Properties is a Pasadena-based real estate development firm known for its commitment to thoughtful urban design and community-focused projects. Led by experienced professionals with backgrounds in finance and a passion for architecture, Mill Creek offers a collaborative and mission-driven work environment.Mill Creek Properties is a Pasadena-based real estate development firm known for its commitment to thoughtful urban design and community-focused projects. Led by experienced professionals with backgrounds in finance and a passion for architecture, Mill Creek offers a collaborative and mission-driven work environment.

Job Description AmeriCorp International Group is currently seeking unarmed security officers to become an integral part of our team. This post is for various locations in the Los Angeles County area. Full time and Part Time opportunities available. Job Duties include the following: • Monitor facility security cameras., • Lock and secure doors and gates as needed., • Enforce policies and procedures., • Attend to all situations swiftly, logically and appropriately., • Interact with local authorities: LAPD and LAFD, • Must have CA Guard Card, • Must have reliable transportation, • Must have smartphone, • Must have prior Customer Service experience., • Must have prior Security experience., • Must be able to work Morning, Swing or Graveyard shifts., • Must be able to work 32-40 hours as needed., • Must be able to work overtime as needed., • Must be able to sit, stand and or walk for up to 8-16 hours., • Must be able to work immediately, • Must have valid authorization to work in the U.S., • Must be at least 18 years of age, • Must have High School Diploma or GED, • Must be able to perform job functions mentally and physically. Job Type: Full-time/Part-time Schedule: Morning, Swing, and Graveyard Available. Salary: Competitive Company DescriptionWelcome to AmeriCorp We define ourselves through our commitment to excellence, sustainability, and safety in security and hotel housekeeping. Our contributions include eco-friendly cleaning practices and quality management systems that uphold the highest standards. We ensure OSHA compliance through comprehensive training in order to protect both our team and our clients. We also provide creative solutions to reduce costs while maintaining quality, helping clients achieve significant savings. We prioritize responsible waste removal and promote healthy workplaces through environmentally-friendly practices. In essence, Americorp is dedicated to creating a clean, safe, and efficient environments, enhancing the quality of life for clients and employees alike.Welcome to AmeriCorp\r\n\r\n We define ourselves through our commitment to excellence, sustainability, and safety in security and hotel housekeeping. Our contributions include eco-friendly cleaning practices and quality management systems that uphold the highest standards. We ensure OSHA compliance through comprehensive training in order to protect both our team and our clients. We also provide creative solutions to reduce costs while maintaining quality, helping clients achieve significant savings. We prioritize responsible waste removal and promote healthy workplaces through environmentally-friendly practices. In essence, Americorp is dedicated to creating a clean, safe, and efficient environments, enhancing the quality of life for clients and employees alike.

Job Description???? Hotel Front Office Manager Location: Los Angeles, CA Industry: Hospitality / Hotel Management Employment Type: Direct Hire Overview: A high-end hospitality group is hiring an experienced Hotel Front Office Manager to lead its guest services operations at a flagship Los Angeles hotel. This property serves a mix of business, entertainment, and international guests - and is preparing for increased demand due to high-profile upcoming events like the 2026 FIFA World Cup and the 2028 Olympics. If you are a hands-on leader with a strong sense of guest experience, team building, and operational excellence, this is your chance to make your mark in one of the most dynamic hotel markets in the country. As Front Office Manager, you'll oversee the front desk, concierge, and guest services team, ensuring that every guest receives a five-star welcome and seamless check-in/out experience. You'll be the liaison between departments including housekeeping, F&B, and engineering to resolve guest concerns, meet VIP expectations, and maintain room availability and accuracy. A focus on training, staff morale, and efficiency will be key to your success. Key Responsibilities: * Manage all aspects of front office operations including check-in, check-out, and guest inquiries * Train, schedule, and mentor front desk agents, night auditors, and concierge team * Ensure consistent delivery of high-quality service and guest satisfaction metrics * Handle escalated guest issues with professionalism and poise * Oversee billing accuracy, cash handling, and room inventory via PMS * Collaborate with other departments to deliver coordinated, guest-first experiences * Report key metrics, resolve staffing challenges, and implement improvement strategies Required Qualifications: * 2+ years of hotel front desk or front office management experience * Proficiency in property management systems (Opera, OnQ, or similar) * Excellent interpersonal, conflict resolution, and organizational skills * Ability to lead teams in high-traffic and high-pressure environments * Flexible availability including weekends, holidays, and peak seasons Perks & Benefits: * Full healthcare, paid time off, and employee lodging discounts * Strong advancement potential into hotel operations or AGM roles * Be part of a hospitality team preparing for international-scale events * Work in a vibrant, diverse environment in the heart of Los Angeles What We Offer: • Competitive Compensation, Medical, Dental, Vision, 401k, PTO/Holidays

Job Description The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: • High School diploma or equivalent and some customer service experience preferred., • Long hours sometimes required, including nights and weekends., • Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to convey information and ideas clearly, both oral and written., • Must work well in stressful, high-pressure situations., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need., • Must be able to prioritize departmental functions to meet due dates and deadlines., • Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier’s report, and prepare deposit., • Follow company policies and procedures., • Complete all side work and cleaning duties per standards., • Confirm credit and payment method at check in and confirm full payment at check out., • Review rooms inventory and House Count for availability and rates., • Maintain and understand special guest programs and franchise related programs., • Run daily arrival report and identify any special requests., • Maintain a clean and organized work area at all times., • Maintain proper key control on a daily basis., • Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary., • Distribute billing reports to hotel outlets., • Block large group check ins, motor coach tours and inform Housekeeping of any changes., • Check with Supervisor prior to end of shift., • Have thorough knowledge of outside venues and directions to each., • Full understanding of the Front Desk system for all guest services., • Perform other duties as requested by management., • Attend meetings/training as required by management.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionBenefits: • 401(k), • Competitive salary, • Employee discounts, • Flexible schedule, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionCompany Description Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description • Consistently offer professional, friendly and engaging service, • Assist guests regarding hotel facilities in an informative and helpful way, • Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying complete reservation details and credit information, while meeting all required LQA/Forbes standards., • Maintaining proper record keeping for guest accounts and settle the accounts upon departure while ensuring all service standards are followed, • Conduct self-audits on luxury standards, and participate in the review of audits conducted by the team., • Take initiative to add a personalized experience, • Select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms., • Issue keys and post miscellaneous charges as requested., • Accept payment for guests’ accounts both at the time of registration and at checkout., • Maintain a house bank and make a deposit and accurate report of receipts daily., • Follow accurately all cash handling procedures, • Ensure all guest folios are accurately billed prior to departure., • Respond to guest text messaging platform, • Handle guest concerns over phone or in person, and offer resolution promptly., • Manage guest correspondence via email prior to arrival, during their stay, and after departure., • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling, • Communicate with housekeeping, maintenance, and guest services to fulfill guest requests, • Promote the loyalty program and enroll members upon arrival., • Follow daily checklist for all front office tasks, • Answer guest inquiries about hotel services, facilities and hours of operation., • Maintain knowledge of current hotel events, activities and promotions., • Work closely with the concierge team to offer information to guests about dining and activities in the area., • Handle mail, packages, and facsimiles in the absence of the concierge., • Create reservations for guests who are at the desk or who call in after hours, • Work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check-in and check-out., • Assist the bell desk in storing any luggage when needed., • Work closely with valet team to expedite the service., • Assist co-workers with payments or petty cash as required., • Follow department policies, procedures and service standards, • Follow all safety policies, • Maintain regular and predictable attendance, • Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance is required at all scheduled training sessions and meetings., • Other duties as assignedQualifications, • Minimum of 1 year experience in hospitality required, • Previous luxury hospitality experience an asset, • Previous Opera Cloud experience an asset, • High school diploma or equivalent required, • Hospitality Diploma is an asset, • Proficient in the English language (verbal & written), second language is an asset, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Computer literate in Microsoft Office required, • Ability to work with various software, • Must possess a professional presentation, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively with fellow colleagues as part of a team and also with minimal supervision, • Must be available to work overnight shifts and be available to cover variety of shifts, including mornings, evenings, weekends, overtime shifts, and holidays., • Must have the ability to handle cash effectively and accurately Additional Information What is in it for you: • Hourly rate: USD $28 per hour, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential., • Opportunity to develop your talent and grow within your property and across the world! We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

The Beverly Wilshire, A Four Seasons Hotel is looking for an Housekeeping Guestroom Attendant. Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio. Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

Direct the housekeeping team and act as a liaison between housekeeping team and General Manager. Knowledge of safe use of housekeeping and laundry chemicals and hotel housekeeping operations. Be proficient at all Housekeeping systems and processes.

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Turndown Attendant to join the Housekeeping Team at this beautiful property!. As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's

The Housekeeping team helps create special memories and a home-away-from-home experience for each of our Guests every day. Cast Members on the Housekeeping team are responsible for the overall cleaning and replenishing of amenities for all hotel Guest Rooms. Previous housekeeping experience in a hot

Bring your energy to the role of Hotel Housekeeping Associate to perform daily responsibilities with dedication.

The Wayfarer DTLA is looking for a dynamic House Attendant to join the team! The House Attendant will be responsible for the cleaning of all public and common areas of the hotel and assist in housekeeping.

Hotel Housekeeper Job Duties: Performs cleaning duties in all guest areas and back of house.Consistently offers professional, friendly, and engaging service.Ensures housekeeping departmental standards are

The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Work with Room A

The Wayfarer DTLA is looking for a dynamic House Attendant to join the team! The House Attendant will be responsible for the cleaning of all public and common areas of the hotel and assist in housekeeping.

Job Description Job Overview The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position The Public Area Attendant is responsible for maintaining the highest standards of cleanliness, presentation, and safety in all public spaces of The Maybourne Beverly Hills. Because this role includes servicing men’s spa, locker, and restroom areas, we are seeking a male attendant in accordance with privacy considerations under California law. The ideal candidate exudes professionalism, takes pride in meticulous work, and embodies our commitment to gracious, five star service. Roles and Responsibilities • Thoroughly clean lobbies, corridors, elevators, restrooms, public lounges, spa and pool decks, back of house hallways, and other assigned areas., • Dust, vacuum, mop, sweep, polish, and disinfect surfaces using approved chemicals and equipment., • Warmly greet guests, anticipate needs, and respond promptly to inquiries or requests., • Maintain a discreet presence while ensuring all areas remain pristine throughout the day., • Refresh towels, amenities, and supplies in the gentlemen’s spa and locker facilities., • Ensure all grooming products, water stations, and relaxation areas are fully stocked and immaculate., • Follow all OSHA, hotel, and brand standards for chemical handling, PPE, and equipment operation., • Immediately report maintenance issues, safety hazards, or lost and found items to supervision., • Monitor stock levels of linens, amenities, and cleaning supplies; communicate requisitions in a timely manner., • Support Room Attendants and House Persons during peak periods or special projects., • Attend shift briefings and actively participate in ongoing training programs.Prepare Sales and Occupancy tax return filing and payment withing required deadlines QUALIFICATIONS: • Previous housekeeping or janitorial experience in a luxury hotel, resort, or comparable high‑end environment preferred., • Ability to lift up to 40 lbs., stand/walk for extended periods, bend, reach, and perform repetitive motions safely., • Fluent in English; bilingual ability (e.g., Spanish) a plus., • Strong eye for detail and a genuine passion for hospitality., • Flexible schedule—able to work mornings, evenings, weekends, holidays, and overnight shifts as business requires., • Must present a polished, professional appearance in accordance with The Maybourne grooming standards., • Eligible to work in the United States and pass a background check PHYSICAL REQUIREMENTS: While performing the duties of the job, the Public Area Attendant is required to stand, walk, handle, or feel objects, tools, stoop, bend, kneel, crouch, crawl; talk, hear; reach with hands and arms. Occasionally required to climb or balance. The employee must regularly lift and or move up to 25 pounds and sometimes lift and or move up to 50 pounds. Exert physical effort in being able to clean multiple rooms per shift. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. How you Demonstrate your Talent The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for. • Go the EXTRA mile in our efforts, • Be RESPECTFUL to our guests and colleagues, • Deliver service in a CARING fashion, • Be OUTSTANDING, • Express your own personality – Create your LEGACY, • Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. COMPANY BENEFITS: • Medical/Dental/Vision Insurance, • Company matched 401(k) plan, • Company matched Health Savings Plan, • Flexible Spending, • Paid Holidays, • Paid Time Off, • Paid Sick Leave, • Employee Assistance Program, • Parking, • Employee Recognition Programs, • Colleague meals

Job DescriptionCompany Description Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market. What is in it for you: • Employee benefit card offering discounted rates in Accor worldwide for you and your family, • Learning programs through our Academies designed to sharpen your skills, • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21, • Career development opportunities with national and international promotion opportunities. The sky is your limit, • Pay Rate Range: $25.23 - $31.54 per hourJob Description Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following: • Provide upkeep to the lobby areas to ensure they are clean and presentable, • Greet and assist patrons, directing them as needed, • Provide customer service and answer patrons’ questions, • Lift bags or other objects as needed, • Assist guests with special needsQualifications, • Previous Housekeeping experience an asset, • Excellent communication and organizational skills, • Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information All your information will be kept confidential according to EEO guidelines.

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel.

The Beverly Wilshire a Four Seasons Hotel is looking for a Housekeeping House Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do.

Provide guests with required linens and amenities as per the guest room legend, maintain a uniform room arrangement as directed by the Housekeeping Manager and Supervisors, ensuring doors are closed and rooms locked. Submit any discovered items from guest rooms, hallways, or hotel areas to the House

Job Description We are seeking a Sales Associate to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: • Present and sell company services to new and existing customers, • Prospect and contact potential customers, • Reach agreed upon sales targets by the deadline, • Set follow-up appointments to keep customers aware of latest developments, • Create sales material to present to customers, • Previous experience in sales, customer service, or other related fields, • Familiarity with CRM platforms, • Ability to build rapport with clients, • Strong negotiation skills, • Deadline and detail-oriented, • Hourly pay for in office work and approved travel, • Outside of office time, ability to participate in commission opportunities, • Uncapped commission for self generated clients, • Flexible earning potential. Pursue extra leads if and when you want, • Great opportunity to learn the industry and grow with us Company DescriptionWelcome to AmeriCorp We define ourselves through our commitment to excellence, sustainability, and safety in security and hotel housekeeping. Our contributions include eco-friendly cleaning practices and quality management systems that uphold the highest standards. We ensure OSHA compliance through comprehensive training in order to protect both our team and our clients. We also provide creative solutions to reduce costs while maintaining quality, helping clients achieve significant savings. We prioritize responsible waste removal and promote healthy workplaces through environmentally-friendly practices. In essence, Americorp is dedicated to creating a clean, safe, and efficient environments, enhancing the quality of life for clients and employees alike.Welcome to AmeriCorp\r\n\r\n We define ourselves through our commitment to excellence, sustainability, and safety in security and hotel housekeeping. Our contributions include eco-friendly cleaning practices and quality management systems that uphold the highest standards. We ensure OSHA compliance through comprehensive training in order to protect both our team and our clients. We also provide creative solutions to reduce costs while maintaining quality, helping clients achieve significant savings. We prioritize responsible waste removal and promote healthy workplaces through environmentally-friendly practices. In essence, Americorp is dedicated to creating a clean, safe, and efficient environments, enhancing the quality of life for clients and employees alike.

Job DescriptionCompany Description Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner. As Bellperson, you handle the greeting of all guests as they enter and exit the hotel, and assist with the parking of vehicles and the handling of luggage. What you will be doing: • Consistently offer professional, friendly, and engaging service, • Assist all guests during and throughout their arrival and departure, • Ensure all deliveries for guests and residences are correctly recorded and delivered to the correct destination in a timely manner i.e. luggage, packages, shoe shines, 3rd party food delivery, etc., • Assists with arranging transportation as needed for guests, • Put claim checks on all items, i.e., luggage, packages, etc., • Greet and open any type of doors for guests in the absence of the doorperson, • Escorts guests to appropriate guest rooms when requested, • Conducts room orientations in accordance with hotel standards to explains features of room such as operation of television, telephone, in-room movie system, Mini bar area, etc, in accordance with Fairmont Brand Standards, • Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, • Contacts guests via preferred method in the lobby, dining area, or other parts of property, • Set up and maintain Jogging Station and greets guests as they return with a towel and complimentary water and alert housekeeping when additional supplies are needed, • Maintain cleanliness, safety and order in all of his/her work areas and reports any deficiencies to Supervisor, • Assist in the cleanliness of the lobby and front drive areas at all times, • Coordinates with fellow bell persons to complete any necessary group requests to include drops or other requests made by our group guests, • During the overnight shift, welcome guests by opening car doors and assisting with unloading and loading luggage while greeting them warmly in accordance with Fairmont Brand Standards, • During the overnight shift, deliver and complete housekeeping request items including but not limited to delivering housekeeping items, making sofa beds, and completing other deliveries and requests, • Be familiar with Hotel’s technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction, • To be familiar with CPZ, all the facilities and services offered., • To be timely, accurate and courteous during all interaction with guests, • Will Act as an ambassador for the hotel and will assist guests with any reasonable request when approached in the lobby, • Ensure all complaints are handled in a caring and professional manner with the proper follow-up action taken. Follow up logged and communicated to Guest Services Manager or MOD., • Maintain open lines of communication with all other hotel departments, especially the Front Desk, Housekeeping, Royal Service, Fairmont Gold, and Guest Services department, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential, • Opportunity to develop your talent and grow within your property and across the world!, • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH, • Hourly Rate: $20.50, • Schedule based on Seniority and Business NeedsQualifications Your experience and skills include: • Ability to smile warmly and sincerely and express thoughts and actions in a professional manner, • Strong communication skills to interact with all types of guests and employee situations, • Ability to work under pressure and in guest contact areas and prioritize information quickly, • Ability to organize and prioritize based on guest needs to maintain team flow and efficiency, • Ability to utilize a computer and other electronic devices, • Ability to memorize necessary information, including but not limited to the details regarding the hotel and its services, the brand, and the surrounding area, to provide an elevated level of service, • Must be flexible with schedule- ability to work weekdays, weekends, holidays, evening and overnight shifts, • Carry out specific oral or written instructions, frequently following a simple routine, • Do the same tasks over and over, frequently the same way, • Get along with all kinds of people, • Stand and walk for long periods of time, • Lift and carry things like luggage and bags of golf clubs., • Use hands and fingers skillfully, • Analyze and interpret established policies, • Make business decisions based on productions reports and similar facts as well as on your own experience and personal opinions, • Deal with the general public, customers, employees, with tact and courtesy, • Plan and organize the work of others, • Change activity frequently and cope with interruptions, • Speak and write clearly, • Customer service experience, • Prior hotel experience an asset, • Strong knowledge of windows based computer systems and applications, • Demonstrated organizational skills, • Neat handwriting Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.

Job DescriptionCompany Description We are looking for a Guest Service Agent to join our amazing Hoxton Team! The role is be based within the property and works directly with our Front Office Manager. The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather. Job Description This role reports to the Front Office Manager. We don’t go for long-winded job descriptions; however here’s an idea of how we see the role….. The Guest Service Agent will be based at the reception of The Hoxton, DTLA. Ideally, you’ll join just before we open our DTLA doors and help see us through the pre-opening and opening of the property. You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. You’ll play a hands-on role in the successful opening of The Hoxton’s first US property. What you will do? * You’ll take care of our guests, including check in/check out, billing, ensuring we collect correct guest data, and communicating any guest issues that arise * Work with our Assistant Front Office Manager and the rest of the Hoxton team in executing selling strategies and ensuring maximum occupancy * Inform guests of all the fun things to do in the hotel, including providing information on our restaurants * Know the neighborhood and provide recommendations for dining, shopping, and activities * Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost * Assist guests with luggage storage and package retrieval as needed * Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges * Lend a hand to not only guests but your colleagues and team alike - we’ve always been in it together, but now more so than before * You’ll work closely with the Housekeeping, Sales, and Restaurants teams to make sure the overall operation is running smoothly * Take health and safety seriously and follow all health & safety standards, fire & security procedures, and ensure you’re working in a safe manner at all times Qualifications What’s in it for you… * The opportunity to challenge the norm and work in an environment that is both creative and rewarding * We’re in it together – you’ll work closely with the Rooms, Sales, and Restaurants teams to make sure the overall operation is running smoothly. * To play a role in opening the first chapter in the Hoxton’s North American story * You execute. You get things done * You’re a natural host and can make guests and team members feel at home in our hotel * You have an interest in hotels and creating experiences * You are humble. There are no egos, and no drama. * You have an eye for detail * You’re a team player * The chance to join a growing company at an exciting time in the business, with a significant opportunity for development * Service is at the heart of what your do; you're imaginative when it comes to creating experiences * Highly organized and detail orientated, someone you can rely on to know the answers, or where to find them * Keen to take ownership of and pride in your work, a roll-up-your-sleeves attitude to seeing work through and delivering results * You have the ability to learn quickly and adapt to The Hoxton’s unique culture * You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today * If we get stuck in a lift with you, we’ll get along nicely and have a laugh along the way Additional Information More about us…. The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. The Hoxton, Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.

Stateroom Steward - Hotel Room Housekeeping. Utility - Janitorial in Galley & Hotel.

Job Description Join the dynamic team at the dual branded Hyatt Place Hyatt House LAX/Century Blvd. Our 400 room hotel is located less than a mile from LAX Airport and less than four miles from SoFi Stadium, you are in the heart of it at all at Hyatt Place Hyatt House LAX/Century Blvd. Job Summary The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. This position will report to the Hotel Manager. Duties include: • Responsible for short and long term planning and the management of the hotel’s Front Office operations, • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans, • Maintain guest room inventory, • Coach and counsel employees to reflect Hyatt Service Standards and Procedures, • Perform all tasks of a Front Office Staff as needed to facilitate service, • Ensure all operations and cash handling are done per policies and procedures, • Maintain excellent communication with the housekeeping department, • Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas, • Analyze, investigate, and resolve guest complaints, • Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables, • Insures proper staffing levels for customer service goals, • Coach and counsel employees to reflect Hyatt service standards and procedures, • Review Front Office staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis., • Ensure completion of daily MOD checklist., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.Qualifications:, • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds, • Full availability – Weekends, evenings, nights, holidays, • 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt ), • Service oriented style with professional presentations skills, • At least 2 years progressive management experience within the Rooms Division of a hotel, • Hotel/Hospitality degree an asset, • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line, • Clear concise written and verbal communication skills in English, • Must be proficient in Microsoft Word and Excel, • Must have excellent organizational, interpersonal and administrative skillsBenefits:, • Medical insurance for you and your qualifying family provided at no-cost, in addition to low cost options for dental, vision, flex spending, disability and life insurance coverage., • Cell phone reimbursement., • Paid vacation, sick, and holiday time., • Discounted room nights world-wide., • 401(k) Plan with Employer Match Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, Inclusion, empathy, experimentation and wellbeing.

Job Description The Hollywood Hotel Is Currently Hiring! INTRODUCING THE HOLLYWOOD HOTEL Contemporary accommodations meet quintessential Hollywood glamour at The Hollywood Hotel, Los Angeles’ premier vacation destination. Featuring beautifully appointed guest rooms and wonderful hotel amenities, from the sunny, sparkling pool to our always happening Route 66 Bar & Lounge, the historic Hollywood Hotel reflects classic movie star style in every sense. So, if you're looking for a fun and rewarding hotel to work at then you should APPLY TODAY! As an employee, you are expected to provide our guests with a memorable Hollywood experience in accordance to our company policies, standards and procedures. If you have fundamental team values and spirit and have a quest to learn and excel in the field of hospitality then you should APPLY TODAY! All you need is Passion, Pride, Enthusiasm, Personality, Confidence, Willingness to Learn, Respect for Others, and the ability to Work together as a team: THE POSITIONS WE HAVE AVAILABLE ARE: • Reservation Specialist - Full-time, • Night Auditor - Full Time, • Front Desk / Guest Relations Host - Full-Time, • Housekeeping Room Attendant - Full-Time, • Housekeeping PM Attendant - Full-Time, • Mixologist, • Food and Beverage Manager, • Executive Chef, • Servers If you are interested in joining our team, please review our job openings and apply online. All applicants must apply online at: Select "Careers" The application process begins with the online application. You will receive instant confirmation once your application has been successfully submitted. Your application will be treated in the strictest confidence. These details will be held electronically and will not be passed on to any third party without your expressed consent. Completing your application on line should take no longer than 20 minutes. Once you have created your own careers account and filled in your personal details, you have the opportunity to save your application and return to complete or update it at a later date. Job Types: Full-time, Part-time Schedule: • 8 hour shift, • Day/Evening shifts, • Holidays, • Remote interview process, • Personal protective equipment provided or required, • Plastic shield at work stations, • Temperature screenings, • Social distancing guidelines in place, • Virtual meetings

Job Description Represents the hotel to the guest throughout all stages of the guest’s stay. Determines a guest’s reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special request whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the computer, and communicates this information to the appropriate hotel personnel. Works closely with housekeeping department in keeping room status reports up to date and coordinates request for maintenance and repair work. Must be sales-minded. Presents options and alternatives to guest and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. Essential Job Responsibilities: · Ensure an environment in which high standards of customer service and quality exist for our guest. · Registers guest and assigns rooms. Accommodates special requests whenever possible. · Assists in pre-registration and blocking of rooms for reservations coming in. · Thoroughly understands and adheres to proper credit, check-cashing and cash-handling policies and procedures. · Empowered to resolves guest related problems quickly, efficiently, and courteously · Understands room status and room status tracking. · Knows room locations, types of rooms available, and room rates. · Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. · Communicate with housekeeping and maintenance to ensure the availability of rooms according to forecast. · Receives information from the previous shift and passes on pertinent details to the oncoming shift. · Wears the proper uniform and name badge at all times. · Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. · Possesses guest check-out procedures. · Post and files all charges to guest, master, and city ledger accounts. · Follows procedures for issuing and closing safe deposit boxes. · Uses proper telephone etiquette, and answer the phone in three rings. · Use proper mail, package, and message handling procedures. · Reports any unusual occurrences or request to the Front Office Manager or the MOD on duty. · Knows all safety and emergency procedures. Is aware of accident prevention policies. · Maintains the cleanliness and neatness of the front desk area. · Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. · Attend department meetings when ever scheduled. · Knows how to use front office equipment. · Work closely with all departments with-in the hotel. · Speak to every employee and guest you come in contact with. · Perform or coordinate other tasks as assigned by the Front Office Manager. · Exemplify the Forbes Hamilton Standards of Excellence. Necessary Skills and Attributes; Excellent verbal, comprehension, listening and problem solving skills. Interpersonal and time management skills. Guest relation skills. Adaptability. Computer skills and working knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Formal Education: High School Graduate or equivalent. Experience: Previous hotel-related experience desired. Physical Requirements While performing the duties of this job, the employee is regularly required to sit, stand, bend, walk, use hands to finger, or feel objects, tools or controls, lift boxes, and luggage ( up to 50 pounds ), talk and hear. Vision abilities required by this job include close vision to a computer screen.

Job Description ???? Helping Our Client Find a Game-Changing Dual General Manager We’re partnering with a forward-thinking hospitality client to identify a Dual General Manager who can lead two hotel properties with vision, energy, and results. This is more than a job—it’s a chance to shape culture, drive performance, and elevate guest experiences across multiple locations. ???? Compensation & Benefits: This opportunity offers a competitive base salary of $150,000–$170,000 per year, plus performance-based bonuses and a comprehensive benefits package. Our client is committed to rewarding excellence and investing in leadership that drives results. ???? What Our Client Needs: A strategic business leader who can: • Oversee all hotel operations—from Front Office to Housekeeping, Food Service, Sales, and Maintenance., • Implement brand initiatives that exceed guest expectations., • Recruit, train, and inspire high-performing teams., • Drive revenue growth while optimizing costs and maintaining compliance. ???? Ideal Candidate Profile: • Bachelor’s degree in Business, Hospitality, or a related field., • 4+ years of hotel management experience., • Strong leadership, emotional intelligence, and business acumen., • Tech-savvy and comfortable with Google Workspace or Microsoft Office., • Proven ability to build culture, resolve challenges, and lead with purpose. ???? Why This Role Stands Out: • Dual-property leadership means double the impact., • Full ownership of strategy, operations, and team development., • A chance to work with a brand that values innovation, inclusion, and excellence. ???? Ready to Make a Move? If you or someone in your network is ready to take on this exciting challenge, we’d love to connect. Help us find the next great leader for our client’s team.

Job Description Exciting career opportunities are now available with locally owned properties, national brands, independent properties, well-established hotels, and clubs. We are currently seeking various hospitality management positions, offering competitive compensation, achievable bonus plans, and strong benefits, with incredible room for growth. Our portfolio of restaurants is renowned, reputable, and award-winning with unrivaled guest service standards amid high volume. We are looking for the best of the best to lead these exceptional teams. Join us now and take advantage of a fantastic work environment! General Manager: Full service Property General Manager: Limited service property Food and Beverage Director: High-end Hotel Director of Finance: Full Service: Full service Property Director of Sales and Marketing Event Manager: Full service Property Sales Manager: Full service Property Restaurant General Manager: Resort Executive Chef: Country Club Director of Engineering - Hotel Executive Chef: Resort Food and Beverage Manager - Golf club Sous Chef - Full service Hotel - Resort Catering Manager - Full service Hotel Sales Manager - Country Club Housekeeping Director - Hotel Rooms Manager - Resort property Some positions are available regionally, while others may require relocation. To be considered for our current, confidential opportunities with partners in our high-profile portfolio, please send your CONFIDENTIAL resume to set up a phone consultation and interview. (Top, qualified candidates will be contacted right away) EVERY resume is treated with 100% CONFIDENTIALITY, and we will NOT contact your employer without prior permission from you. Never a fee to you, our candidates. Gecko Hospitality has been recognized on Forbes® America’s Best Recruiting Firms list for 2025, 2024, 2023, 2022, 2021, 2019, and 2018. Trust Gecko to streamline your hiring process with our proven expertise. - Let Go, And Let Gecko™

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. We are looking for an Assistant General Manager to support our Hilton Garden Inn in Arcadia, CA. Summary: The Assistant GM manages the functional areas of guest registration, night audits, guest reservations, housekeeping/laundry, and food/beverage areas to guarantee guest and associate satisfaction – and maximize hotel profitability. Duties & Responsibilities: • Manages financial components of operations, • Assists General Manager in day-to-day operations of the hotel, • Maximizes financial performance and upholds quality standards of F&B and Rooms departments, • Maximizes room revenue by anticipating market shifts, developing, and monitoring annual business and marketing plans, and participating in property sales and marketing efforts, • Assists with the development of a business plan and a budget that defines operational goals and profitability objectives, • Builds relationships with guests and monitors satisfaction levels, • Coordinates capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage, or deterioration, • Manages and monitors the property P provides detailed explanations for P&L and forecasts variances. Aligns and drives all aspects of hotel performance towards the attainment of budgeted Revenue, RevPAR Index, House Profit, Flow Through, Guest Satisfaction Scores and Quality Assurance scores, • Understands and applies accounting principles (e.g., accruals, prepaids, balancing daily reports, GL coding, etc.) and ensures these are understood and applied correctly by the property Controller, • Assists with selection, training, counseling, and motivating hourly associates, • Assists in monitoring the expenses of each departmental budget with the exception of the Sales Department and Maintenance Department, • Participates in the development of the hotel expense budget, • Assists hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPAR objectives are met, • Balances Hotel books at the end of each period. Prepares audit reports for the end of period. Sends End of Period reports to Corporate on the due date of each new period, • Works with individual vendors - making sure services and invoices match; getting the best price for supplies, • Assists in the maintenance of the key control program that is already in place, • Ensures the security needs of the property and guests are met, • Ensures effective departmental communication and information systems through logs, department meetings, and hotel meetings, • Be a leader and role model to all associates, • Degree required – minimum 2-year degree, • Experience in similar leadership role required, • Ensure goals are met for all guest service-related measures, • Maintains Market Share: Hotel at natural rank or higher, • Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems, • Ability to lift up to 40 lbs. with or without reasonable accommodation, • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.