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Job DescriptionAPI is seeking seasoned professional to join our company in the role of an Account Director. The position will be based in our headquarters office located in Melville, New York. The Account Director is the client’s main point of contact. This role will actively manage existing client relationships with our Airline, Cruise Line and Hotel partners; focused on the best interests of our clients and API at all times. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sourcing • Oversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wallet share versus pre-assigned revenue quota. This will include working closely with the Research & Sourcing teams to provide all details of a destination to ensure a seamless approach to sourcing the destination., • Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships., • Total responsibility for ensuring RFP results are documented in the customer destination presentation in an accurate, detail-oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API., • Strategic planning and organizing in order to maximize API revenue, as well as client savings goals; including but not limited to sourcing timelines for expiring contracts and contract renewals. Site Inspections, • Conduct hotel site inspections domestically and internationally when required with customers ensuring each property meets client criteria.Contracting, • Execute hotel contract negotiations on behalf of the Airline, contract renewals, and addendums. Keen ability to negotiate mutually beneficial contract terms and conditions., • Monitor market conditions in each serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract., • Conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively impact our client., • Proactively pursue and maintain, at all times, the best hotel relationships where the client has contracted. Day to Day Account Management, • Work closely with the sales team to ensure client needs are met and share leads that are uncovered by your communication with hotels and airlines. CrewCare, • Manage crew member feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion accordingly with our hotel partners and documented., • Add new hotels to the system and ensure all information is accurate. Delete inactive hotels. HotelExpress, • Ensure negotiated rates for Crew, Business and Leisure Travel and loaded and maintained properly on HotelExpress for clients. ACES, • Verify all hotel contract information is loaded properly into ACES for OPS and for Accounting., • Review ACES schedules monthly to ensure hotels are downloading their schedules. Assist OPS department with follow up with the hotels about the schedules., • Verify client back up list is accurate and loaded into ACES for OPS. CRM, • Ensure all revenue opportunities are in the CRM with accurate business start dates., • Ensure all hotel/airline and API commission contracts are loaded, executed and attached to the CRM., • Maintain all flight information, • Fully understand the client’s business and ensure all deliverables are being met for a successful relationship., • Strive to create increased value for the client by providing new points of view and recommendations that are aligned with desired business goals., • Work closely with the Business Development team to ensure a smooth client transition from contract signing to implementation., • Independently lead and make decisions that properly balance the needs of the client and API., • Manage all client communications ranging from weekly performance meetings to business reviews., • Own internal communications to the cross functional team on client performance, strategies and needs., • Become knowledgeable in all API technology platforms to ensure clients are aligned with appropriate software solutions.Competencies, • Problem Solving/Analysis, • Relationship Building, • Business Acumen, • Strategic Thinking, • Results Driven, • Negotiation, • Leadership, • Customer Focus, • Managing Processes, • Market Knowledge, • Developing and Maintaining Budgets, • Technical Capacity Good Faith Compensation The good faith compensation range for this role is $65,000.00-80,000.00 annually, commensurate with experience. Plus, annual discretionary bonus. Required Education and Experience • Established (at least 5 years) of experience in the travel industry and working closely with hotels is a must., • Bachelor’s degree in business administration, sales and marketing or related field., • Ability to effectively manage work load in a fast paced environment, relying on extensive experience and judgment to plan and accomplish goals., • Strong attention to detail and produces high quality work., • Ability to positively present API in customer facing situations., • Strong Microsoft Office computer skills, with emphasis on Excel., • Excellent verbal and written communication skills., • Strong customer/client service skills., • Ability to work with and understand diverse cultures here and abroad., • An organized self-starter who can work proactively and independently. API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR 0Sp5ovvmtt

Job Description Summary/Objective The Hotel Sourcing Specialist will actively manage the hotel and ground transportation procurement process for our clients. In this role, responsibilities include creating hotel market analyses, identifying industry trends, sourcing multiple destinations, negotiating with hotels and ground transportation providers and tracking financial data. This position is hybrid with a minimum of 3 days at our headquarters in Melville, NY after the initial few weeks of training exclusively in office. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Source hotels and collect market data for clients in key destinations. Collect data such as; hotel names, addresses, key contact information and star ratings utilizing internal databases and internet sources., • Manage the Request for Proposal/Request for Information process through API’s RFP platform, JET, to secure and negotiate rates, special concessions, contract terms and conditions with hotel and ground transportation suppliers., • Research hotel options and track collected data in Salesforce database., • Analyze market trends and conditions in order to secure the best possible scenarios for our airlines and hotel partners., • Create high quality and detailed destination presentations utilizing Microsoft products and Adobe programs that demonstrate savings and meet revenue goals within established deadlines., • Prepare hotel site inspection scheduling domestically and internationally when required for customers., • Fluency in English required., • Strong problem solving skills, • Detail Oriented, • Negotiation skills, • Able to multitask and work well under strict deadlines and fast paced environment, • Skilled at managing processes, • Ability to positively present API in supplier facing situations, • Verbal and written communication skills, • Ability to work with and understand diverse cultures here and abroad Position Type and Expected Hours of Work Full time, Monday through Friday, during normal core business hours, some OT expected. This position is hybrid with a minimum of 3 days at our headquarters in Melville, NY after the initial few weeks of training exclusively in office. Supervisory Responsibility None Compensation Good faith hourly rate for this position is $19.50/hour. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR HCDGNFsgjW

Job Description Job Title: Service Writer Location: Farmingdale Job Type: Full- time Salary Range: $25 to $30 depending on experience About Sonsray: Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment. Why work here? At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members: • Medical coverage (PPO + HSA options), • Dental, Vision, and Life insurance provided at no cost, • 401K with competitive employer contributions, • 80 hours of annual vacation, increasing with years of service, • Uniforms provided annually, • Annual boot voucher of $125.00, • One full paid day off annually for community volunteer work, • Birthday meal provided by Sonsray, • Privately owned and operated, with decisions made based on core values rather than corporate directives, • Annual Holiday Party, including covered airfare and hotel for employees and a guest, • Emphasis on company growth and employee development, • Verify warranty and service contract coverage, explaining provisions and exclusions to customers., • Prepare detailed service estimates, including material, supply, and labor costs, and calculate customer deductibles., • Create work orders by documenting issues, outlining repairs, securing approvals, and entering into the service database., • Clearly explain estimates and expected vehicle return times to customers, addressing questions and obtaining necessary contact information and approvals., • Maintain comprehensive unit records of identified problems and planned corrective actions., • Proactively accept new requests and identify opportunities to enhance job outcomes to contribute to the organization's positive reputation., • Minimum 3 years of experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem-solving, • Refrigerated Transportation or Heavy Diesel dealership experience is highly desired, • Basic mechanical knowledge is a plus, • Bilingual in Spanish is a plus, • Able to accomplish monthly service goals and deadlines

Job Description • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards., • Ensure that standards are maintained at a superior level daily., • Provide excellent customer service, facial services, protocols and body therapies to all guests., • At all times to be flexible, courteous, resourceful, and cheerful. To create an environment that is professional., • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended., • To work in a safe manner and create a safe environment for internal external guests of the spa., • To know all the safety and fire procedures., • To report for duty punctually, wear the correct uniform and shoes., • To maintain a high standard of personal appearance and hygiene as per the spa grooming standards., • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas to ensure the spa is kept to the highest standard of cleanliness and comply with health, hygiene, and safety regulations., • To always check and maintain the ambiance set-up in accordance with the minimum standards., • To greet guests in accordance with the standards., • To greet guests in accordance with the standards., • Providing spa beauty and massage treatments in accordance with spa standards.. Maintain heart of house work space in organized, well labeled manner. Do not store unnecessary items or overstock par levels., • Maintain back bar par levels with designated supplies, forms and resource materials, report shortages to treatment supervisor., • Follow all spa policies and procedures related to spa services, record-keeping, clientele, equipment, and environment., • Educate, inform, and promote spa services to spa clients and employees., • Inform Spa & Wellness management of any guests' complaints, concerns, equipment or supply issues., • Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise as well as pertinent hotel information., • Communicate and develop good working relationships with the Spa team, and Hotel associates, members and repeat guests., • Assist with special events/workshop and perform other duties as assigned by the Spa & Wellness management., • Be familiar with all hotel/spa packages, promotions, prices and rates., • Attend all scheduled meetings, classes and training sessions; knowledge required within the Spa must be passed on to co-workers., • Perform opening and closing procedures., • Clean spa treatment room between clients and set up the treatment room for the next client, in accordance with spa standard set-up requirements., • Maintain inventory products., • Schedule guest appointments and fill in client history record for each client treated., • Verify medical releases from guests with applicable medical conditions., • Conduct appointments according to guest's comfort, desire and wellness goals. Follow service protocol., • Prepare guest consultation. Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information., • Sanitize implements., • Sell/promote homecare recommendations and products., • Complete required post- treatment documents., • Handle emergency procedures and report any accidents to your manager and security., • Responsible for stocking supplies needed for cabinets (sheets, towels, blankets, refill oils, creams, and all products used by therapists while performing their treatments)., • Follow established standard guidelines for massage/ treatment procedures., • Assist all other staff at times of need., • To attend all departmental and general staff meetings., • Maintain a positive attitude toward guests, co-workers, subordinates, and Director of Spa & Wellness. Do not engage in gossip or any dialogue that may diminish the direction and goals of TAA., • Keep an open and flexible attitude; be willing to change., • All other duties as required.Other Standard Responsibilities, • Complies with the company policies., • Works within all pre-set budgetary limits, • Takes on other tasks in addition to the ones stated, in a reasonable framework., • Develops and updates policies and manuals, as related to the division/department, for implementation in the field, while ensuring compliance to the same for consistency across the group., • Is alwavs a "brand ambassador" and ensures brand integrity and clarity are always maintained., • Models the company's culture, vision, mission, and core values at all times, • General Skills, • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems, using good judgment;, • As a 1099 employee you are required to supply all business materials, products, and cleaning supplies needed to conduct your daily day to day services.Commission only 1099 Aesthetician. For immediate resume submission please email subject ATTN: Samantha Esposito - Resume

Job Description Key Responsibilities: • Communicates effectively and genuinely with guests, team members and other departments., • Always maintains a friendly and caring demeanor in a fast-paced environment., • Always maintains a professional image that falls within the hotel and company guidelines for appearance and dress., • Demonstrates teamwork by co-operating and assisting colleagues as needed., • Greets and welcomes every guest upon arrival., • Becomes informed of events/functions in the hotel during shifts., • Promotes hotel services, facilities and outlets, provide guest with information such as local attractions and directions to increase guest satisfaction., • Resolves guest complaints to the satisfaction of the customer by being guest centric, friendly and caring. Communicates to Management any problem, complaint or unhappy guest., • Is intuitive to guest needs, anticipates needs in job performance, being proactive instead of reactive., • Responds quickly to all guest requests in a caring friendly and professional manner, consistently follow up to ensure guest satisfaction that meets and exceed our services standards., • Stays current with developments in the hotel by reviewing the communication logbook each shift; updates logbook for next shifts as well as communicate effectively the policies and procedures to other team members of the hotel, • Has knowledge of and assist in all emergency procedures as required., • Attends all mandatory meetings and training classes., • Has knowledge of the names, titles and positions of key people within the hotel., • Has knowledge of the hotel surrounded area, such a pharmacy, theaters, Public Transportation, Retail, and Restaurants etc., • Completes all checklists as assigned., • Rooms guest using the bellman script for informing guest about the hotel and our facilities, • Delivers faxes, messages, packages and flowers for guests, and undertakes any other requests to ensure their comfort, • Observes any maintenance or housekeeping needs in corridors, lobby and guest rooms and reports needs to Front Office Supervisor, • Is aware of daily group arrivals and departures, • Ensures the efficient delivery and collection of group luggage, • Assists guests to bring luggage from room to hotel entrance, • Facilitates prompt check-out by assisting guests, • Other duties as assigned Qualifications: • Prior experience in customer service role, • Excellent communication and interpersonal skills, • Ability to lift and carry heavy luggage, • Friendly and professional demeanor, • Familiarity with local area attractions and restaurants

Job DescriptionHotel Night Auditor / Overnight Front Desk Agent 11pm-7am Residence Inn by Marriott & Courtyard by MarriottCentral Islip, NY Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As an Overnight Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As an Overnight Front Desk / Night Auditor, you will: • Work the desk during our overnight hours, • Demonstrate welcoming hospitality to our overnight check ins, • Perform night audit functions, • Demonstrate a true desire to satisfy the needs of others, • Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud., • Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management., • Provide rooms management with a clear picture of their performance using the data gathered, • Run the night audit final, after ensuring all revenue is in balance Benefits • Advancement Opportunities - We promote from within!, • Medical for FT Associates, • 401(k), • Paid vacation time, • Flexible schedules, • Teammate Assistance Fund, • Stability, • Competitive Wages, • Fun, Energetic Work Environment Keys to Success • Must be 18 years or older, • Customer service experience is required, preferably in a hotel or related field, • Must have a high school diploma or equivalent, • Must be able to work various shifts per week, • Hours for this position are 11PM to 7AM, and will include a varied shift schedule through the week, • An Accounting background is preferred, • Attention to detail and the ability to compile facts and figures, • In addition to general office equipment, you will regularly operate Briad systems and software, • Ability to communicate effectively and courteously over the telephone and in person; strong command of the English language including speaking, reading, and writing, • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of our Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job DescriptionDescription: For more than 75 years, Heatherwood has been committed to building upscale residential rental communities, commercial properties, and luxury urban spaces. Our commitment to quality constructions, striking designs, and providing exemplary service, makes us one of the most highly regarded leaders in the industry. Additionally, we offer a competitive benefits package including health & dental, and vision insurance, 401(k), and paid PTO. Heatherwood is on a mission to create high-quality places that inspire a genuine sense of community. As a Lead Technician for Heatherwood, you are the driving force in providing great service to our residents in a fast-paced, challenging, and rewarding environment. Responsibilities and Duties • Apply a “Safety First” approach to every day at Heatherwood., • Maintain the properties’ interior and exterior standards., • Openness and approachability to feedback and consistent communication with your team and management., • Advanced understanding and experience with the following mechanical systems, but not limited to: several types of HVAC equipment, plumbing (boilers, water heaters, drain clearing, fixture replacement), electrical repair and troubleshooting, appliance repair, painting, and carpentry., • Ability to use multiple building and property management applications and software including or similar functionality to; Yardi, Suite Spot, Microsoft Outlook, Word, and Excel., • Ability to assume the responsibilities of the Maintenance Manager in their absence., • Train and develop Maintenance Technicians on both technical and administrative skill sets to support growth., • Ensure Heatherwood’s standards and core values are consistently met., • Ability to effectively troubleshoot and problem-solve maintenance issues in a fast-paced setting., • Supporting the performance management of all maintenance associates., • Shared responsibility of “On-Call” schedule with your property and other Heatherwood properties., • Ability to learn or oversee a Sewer Treatment Plant and Swimming Pools where applicable., • Job responsibility requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling, and climbing. This list is an example of the Lead Technician's responsibilities but is not an all-inclusive list of job descriptions. Business needs will dictate additional responsibilities. Requirements: What You Bring to Heatherwood • A positive attitude., • Team first approach to every day., • A history of being a proven peer leader., • A minimum experience of 3+ years in a supervisory role in multifamily residential, commercial, or hotel maintenance, or similar field experience., • A proven track record of managing maintenance associates., • Operate with professionalism and integrity., • A customer-first approach to providing world class maintenance and service., • Ability to work directly with the Maintenance Manager to drive effective day-to-day operations of the maintenance operations at the community., • Strong time management routines and timely task execution of workload., • Vendor management experience includes communicating schedules, providing materials, project execution, and vendor accountability., • Advanced understanding of computer and smartphone skills., • Experience in managing a work order system, purchasing, and understanding a budget., • Balance between field and administrative workload., • Safe understanding of hand/power tools/mechanical systems and use of PPE (Personal Protective Equipment)., • Attention to detail and consistently doing the job right the first time., • Universal HVAC Refrigerant Certificate and CPO Certificate., • Valid driver’s license. Your Development • Heatherwood Safety Culture – monthly team safety training., • How your success in maintenance contributes to the communities’ goals., • How to effectively manage your time and communicate in a fast-paced setting., • Support in obtaining CPO (Certified Pool Operator) certificate if required., • HVAC training and support in obtaining HVAC Universal License., • Attention to detail and supporting Heatherwood’s maintenance standards., • Ongoing maintenance training and development and internal company growth opportunities.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Housekeeper to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping as well as supporting the Director as needed. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Sun–Thurs). 8a-4pm The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Core Responsibilities: -Resolve customer complaints or answer customers' questions regarding policies and procedures. -Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. -Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. -Implement corporate or departmental policies, procedures, and service standards in conjunction with management. -Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. -Train or instruct employees in job duties or company policies or arrange for training to be provided. -Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. -Interpret and communicate work procedures and company policies to staff. -Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. -Maintain records pertaining to inventory, personnel, orders, and supplies. -Compute figures such as balances, totals, or commissions. -With direction of the Front Desk Manager assist in the development or updating of procedures or policies. -Make recommendations to management concerning such issues as staffing decisions or procedural changes. -Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work. -Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria. -Monitor inventory levels and requisition or purchase supplies as needed. -Arrange for necessary maintenance or repair work. -Familiar with all hours of operation for hotel outlets and their functions. -Follow and enforce all hotel and department rules and regulations. -Attend Staff Meetings, Rooms Meetings, and or Safety meetings in the absence of a manager. -Must Role Model Company guest service program. -Other duties as assigned. Qualifications/Requirements: -High school diploma or equivalency degree preferred. -2 + years of experience in Hospitality -Computer literate in MS Office programs; some experience with property management systems preferred. -Must be able to type proficiently. -Must be fluent in English language both verbal and written. -Must be able to obtain a New York State Gaming License. Other: -Organization is key and following a systematic method of performing a task. -Ability to take care of the customers’ needs while following company procedures. -Ability to communicate in writing clearly and concisely. -Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas -Weekends, Holidays and swing shift work may be required

Job Description InProduction is the leading provider of temporary seating, staging, structures, and scenic production for the U.S. live events industry. The Company is a valuable partner to event organizers throughout the entire venue transformation process, with core services including design and fabrication, delivery and installation, on-site execution, and tear down. These services span a variety of end verticals including golf, motorsports, music festivals, other sports & entertainment, and corporate events. InProduction maintains a total commitment to excellence for an exceptional outcome at every event. The Company is backed by ZMC. ZMC is a leading private equity firm comprised of experienced investors and executives who invest in, and manage, a diverse group of media and communications enterprises. Founded in 2001, ZMC’s investment philosophy centers on operational value creation driven by targeted investment themes, deep sector expertise, and strong partnerships with industry and operating executives. ZMC approaches its investments in collaboration with management teams and has a successful track record of actively adding value to portfolio companies. Come join us! Check out our web page As a Field Tech at InProduction, here is what you can expect: • Daily Routine of building seating structures at some fascinating professional venues like football and soccer stadiums, baseball fields, tennis courts, golf courses, hockey rinks, and racetracks for example. You can expect to see much of the work we completed while watching a game or event on tv., • Full Time position that is predominantly on the road for 3-4 weeks at a time., • Work Environment is generally outdoors so you will be in the sun and fresh air while building., • Travel Accommodations and hotel lodging will be arranged and provided by InProduction. We stay two crew members to a room., • Benefits are available to you and your eligible family members such as medical insurance, dental insurance, vision insurance. When eligible you will have paid vacation, paid holidays, and great opportunity for weekly overtime., • Growth and Opportunity to grow your construction skills which may provide an opportunity to become a Crew Lead, a Foreman, Project Manager, or wherever else it leads you. Additional Duties and Responsibilities: • Build and breakdown scaffolds, install ladders, walkways and handrails., • Assist in the safe and efficient installation/removal of equipment in accordance with project specific plans and layouts., • Inspecting all scaffold components prior to assembly., • Clean and prepare construction sites, including removing debris and materials., • Load and unload equipment and materials form truck and vehicles., • Study plans and equipment lists prior to on-site installation., • Ensure appropriate safety measures are followed, including wearing and use of safety equipment., • Maintain fall protection requirements while erecting / dismantling scaffolds., • Make sure that tools and equipment are cleaned and maintained properly at the end of each shift., • Ensure full client satisfaction in relation to the quality of service and finished product within planned time schedules., • Background Check and Drug screening required., • Valid driver's license preferred, with good driving record., • Familiar with basic hand tools, drills, saws, hammers, etc., • Must be able to work at heights., • Creative problem solver with the ability to handle multiple tasks simultaneously., • Ability to work both independently and within a team setting to achieve company goals., • Able to lift-up to 75Ibs., • Candidate should be able read and understand basic safety instructions., • Must be capable of working overtime., • Preferred but not required: Bi-lingual (English/ Spanish). Compensation: $17-$18 Hourly Benefits Medical, Dental, and Vision Insurance 401K Match Paid Holidays Paid Vacation Per-Diem

The opportunity Delaware North Gaming is hiring an Executive Housekeeper to join our team at The Sheraton in Nashua, New Hampshire. The Executive Housekeeper is responsible for leading and managing the housekeeping department to ensure the highest standards of cleanliness, safety, and guest satisfaction throughout the property. This role oversees all housekeeping operations, including staff supervision, inventory control, budgeting, and compliance with health and safety regulations. The Executive Housekeeper plays a critical role in maintaining the hotel’s reputation for excellence and delivering an exceptional guest experience. If you are a hospitality professional looking to work for a company that offers career growth and endless opportunities, please apply. Pay Minimum – Anticipated Maximum Base Salary: $50,400 - $68,000 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Lead and manage a team of Housekeepers, including hiring, training, scheduling, and performance management and evaluation, • Maintain an inventory of supplies; order and distribute supplies and equipment, • Ensure that all reports, orders, and projects are completed, • Monitor and control expenses and payroll, while ensuring proper resources are in place, • Conduct housekeeping inspections and take corrective action as needed More about you • Minimum 3 years of supervisory experience in housekeeping within a hotel or resort setting, • Working knowledge of various cleaning utensils, dryers, washers, tools, fixtures, and cleaning solvents, • Knowledge of how to use Material Safety Data Sheets for cleaning solvents, • No degree required, • Must be at least 21 years of age Physical requirements • Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties, • Occasionally required to lift and/or move up to 50 pounds, • Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces Shift details Days Holidays Evenings as needed Every weekend Who we are Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $50,400 - $68,000 / year

The opportunity Delaware North Gaming is hiring an Executive Housekeeper to join our team at The Sheraton in Nashua, New Hampshire. The Executive Housekeeper is responsible for leading and managing the housekeeping department to ensure the highest standards of cleanliness, safety, and guest satisfaction throughout the property. This role oversees all housekeeping operations, including staff supervision, inventory control, budgeting, and compliance with health and safety regulations. The Executive Housekeeper plays a critical role in maintaining the hotel’s reputation for excellence and delivering an exceptional guest experience. If you are a hospitality professional looking to work for a company that offers career growth and endless opportunities, please apply. Pay Minimum – Anticipated Maximum Base Salary: $50,400 - $68,000 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Lead and manage a team of Housekeepers, including hiring, training, scheduling, and performance management and evaluation, • Maintain an inventory of supplies; order and distribute supplies and equipment, • Ensure that all reports, orders, and projects are completed, • Monitor and control expenses and payroll, while ensuring proper resources are in place, • Conduct housekeeping inspections and take corrective action as needed More about you • Minimum 3 years of supervisory experience in housekeeping within a hotel or resort setting, • Working knowledge of various cleaning utensils, dryers, washers, tools, fixtures, and cleaning solvents, • Knowledge of how to use Material Safety Data Sheets for cleaning solvents, • No degree required, • Must be at least 21 years of age Physical requirements • Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties, • Occasionally required to lift and/or move up to 50 pounds, • Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces Shift details Days Holidays Evenings as needed Every weekend Who we are Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $50,400 - $68,000 / year

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Job DescriptionAPI is seeking seasoned professional to join our company in the role of an Account Manager. The position will be based in our headquarters office located in Melville, New York. The Account Manager is the client’s main point of contact. These roles will actively manage existing client relationships with our Airline, Cruise Line and Hotel partners; focused on the best interests of our clients and API at all times. Essential Functions Sourcing • Oversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wallet share versus preassigned revenue quota. This will include working closely with Research & Sourcing team to provide all details of a destination to ensure a seamless approach to sourcing the destination., • Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships., • Total responsibility for ensuring the RFP results are documented in the customer destination presentation in an accurate, detailed oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API., • Execute hotel contract negotiations on behalf of the Airline, contract renewals, and addendums. Keen ability to negotiate mutually beneficial contract terms and conditions., • Monitor market conditions in each serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract., • Conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively impact our client., • Work closely with the other members of the sales team to ensure client needs are met at all times and share leads that are uncovered by your communication with both the hotels and the airlines. CrewCare • Manage crew member feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion accordingly with our hotel partners and documented., • Add new hotels to the system and ensure all information is accurate. Delete inactive hotels. Hotel Express, • Ensure negotiated rates for Crew, Business and Leisure Travel and loaded and maintained properly on Hotel Express for clients. ACES, • Verify all hotel contract information is loaded properly into ACES for OPS and for Accounting., • Review ACES schedules monthly to ensure hotels are downloading their schedules. Assist OPS department with follow up with the hotels about the schedules., • Ensure all revenue opportunities are in the CRM with accurate business start dates., • Ensure all hotel/airline and API commission contracts are loaded, executed and attached to the CRM., • Maintain all flight information, • Fully understand the client’s business and ensure all deliverables are being met for a successful relationship, • Strive to create increased value for the client by providing new points of view and recommendations that are align with desired business goals, • Work closely with the Business Development team to ensure a smooth client transition from contract signing to implementation, • Independently lead and make decisions that properly balance the needs of the client and API, • Manage all client communications ranging from weekly performance meetings to business reviews, • Own internal communications to the cross functional team on client performance, strategies and needs, • Become knowledgeable in all API technology platforms to ensure clients are align with appropriate software solution Competencies, • Problem Solving/Analysis, • Building Relationships, • Business Acumen, • Strategic Thinking, • Results Driven, • Negotiation, • Leadership, • Customer Focus, • Managing Processes, • Market Knowledge, • Developing and Maintaining Budgets, • Technical Capacity Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand. Good Faith Compensation Range This an exempt position. The good faith salary compensation for this role based at our headquarters on Long Island is between $60,000 to $70,000.00 USD annually, commensurate with experience. Travel This position requires travel up to 25%. Required Education and Experience • Established (at least 5 years) of experience in the travel industry and working closely with hotels is a must, • Bachelor’s degree in business administration, sales and marketing or related field, • Ability to effectively manage work load in a fast paced atmosphere relying on extensive experience and judgment to plan and accomplish goals., • Shows attention to detail and the ability to produce high quality work, • Ability to positively present API in customer facing situations, • Attention to detail and the ability to produce high quality work is a must., • Strong Microsoft Office computer skills, with emphasis on Excel, • Exceptional verbal and written communication skills, • Customer service and client relationship skills, • Ability to work with and understand diverse cultures here and abroad, • An organized self-starter who can work proactively and independently, • Able to multi task and work well under strict deadlines and fast paced environment Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR HxoWqWq75L

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. Auditing, reconciling, consolidating, and transmitting all credit cards

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. Auditing, reconciling, consolidating, and transmitting all credit cards

Giri Hotel Management has been recognized for its growth in the hospitality industry. Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in H