Hotel management jobs in Bayonne, New JerseyCreate job alerts

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Engineering Operations Coordinator is responsible for assisting day-to-day operations of the engineering department and will assume the administrative aspects of the hotel as they relate to engineering. Responsibilities: • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Assist with creating and posting all Engineering staffs schedules., • Adhere to annual budget for department., • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Actively participate in energy conservation programs., • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner., • Ensure compliance with the Americans with Disabilities Act (ADA)., • Assist with the administration of all vendor contracts controlled by the engineering department., • Ensure that room maintenance requests are handled in a prompt and courteous manner., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Assist as necessary with special projects and renovations., • Support and participate in all Highgate Hotel programs., • Lead and/or participate in Highgate Hotel Safety Committee., • Assist in scheduling preventive maintenance tasks., • Assist with creating and implementing preventative maintenance program for all hotel equipment. Qualifications:, • HVAC, electrical, plumbing, boiler operations and general maintenance skills preferred, • High School diploma or equivalent and/or experience in a hotel or a related field required., • Trade school and/or College course work in related field preferred., • At least three years progressive experience in a hotel or related field preferred., • Flexible and long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others’ well-being. We like the stories that come with things and think that wherever you are, you should feel like you’re there. Work can be a beautiful thing when done beautifully, and it’s a lot more fun done together than apart. This, more than anything else, is why people want to sleep with us. Overview: The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. Responsibilities: • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention., • Create and post all Engineering staffs schedules., • Create and adhere to annual budget for department., • Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings., • Create and implement preventative maintenance program for all hotel equipment., • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Actively participate in energy conservation programs., • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner., • Ensure compliancewith the Americans with Disabilities Act (ADA)., • Assist with the administration of all vendor contracts controlled by the engineering department., • Ensure that room maintenance requests are handled in a prompt and courteous manner., • Follow up on all alarms immediately to determine the exact location and cause.Determine emergency status and report findings to Front Desk.Take immediate action as necessary., • Assist as necessary with special projects and renovations., • Support and participate in all Highgate Hotel programs., • Participate in Highgate Hotel Safety Committee. Qualifications:, • At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience., • High school diploma or equivalent required., • Stationary Engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required., • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: The Centralized Payroll Manager is responsible for the timely and accurate processing of payroll duties and reporting according to Highgate Hotels policies and procedures. Responsibilities: • Processing weekly payrolls for multiple properties., • Responsible for administration of garnishments and tracking all returned or stopped garnishment payments., • Responsible for live check reversals, direct deposit reversals, and tracking these through to completion., • Must have the ability to research payroll or payroll related items with little direction and present finding to the group., • Understand basic payroll tax as it relates to the employee’s pay and their W2., • Responsible for additional administrative duties as required., • Must contribute to a positive team environment., • Maintain an elevated level of confidentiality and must be trustworthy. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or hotel-related areas. • Must be able to prioritize job functions in order to meet deadlines., • Must be able to maintain confidentiality of information., • Must be able to communicate effectively with other departments to achieve common hotel goals., • Utilize and maintain time and attendance systems to process daily, weekly, bi-weekly, and semi-monthly payroll and related information to include, but not limited to, input/export payroll hours; modify payroll information (rates, address, status, etc.); record miscellaneous earnings/deductions, etc., • Review and ensure accuracy and appropriateness of all payroll input and output., • Monitor, prepare and communicate financial reports in accordance with Highgate Hotel’s requirements meeting various due dates; i.e., daily labor, tip, month-end, overtime reports, etc., • Prepare tax reports and other regulatory reports as necessary., • Monitor and prepare deduction schedules and payments as necessary; i.e., credit union, garnishments, health & welfare, pension and union dues, etc., • Ensure proper paycheck distribution for each department periodically., • Maintain a working knowledge of current payroll related laws and regulations., • Prepare and input all required payroll journal entries., • Keep supervisor informed of any unusual events and/or deviations of policies or procedures., • Copy and distribute reports as necessary., • Respond to governmental inquiries upon receipt., • Monitor and maintain timekeeping equipment., • Remote, but regular visits to properties are required - must reside in Tri-State Area (NYC) Qualifications:, • Minimum of 5 years payroll processing experience., • Dayforce payroll systems are preferred., • Payroll experience in an unionized environment preferred., • Strong ability to read and understand multiple collective bargaining agreements i.e., IWA and Division A Experience, • Must have knowledge of the Union Contributions Requirements and ability to assist Finance with accurate monthly calculations and other reporting related to payroll processing., • Strong interpersonal, written communication and organization skills., • Strong Microsoft Office including Excel, Word, and other programs., • Extreme attention to detail, accuracy and data integrity are crucial to this role., • Must have a sense of urgency and ability to work within a fast-paced mutli-task environment., • Ability to work flexible hours in order to meet critical deadlines when necessary., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: M Social Hotel Overview: The Director of Engineering & Security is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering and security division. He/she is responsible for the safe and profitable operation of the hotel. Responsibilities: • Supervise and train all Engineering & Security staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards., • Create, approve and post all Engineering & Security staff schedules according to Highgate Hotel standards., • Create and adhere to annual budget for department., • Develop financial forecasts and actively participate in monthly profit/loss review meetings., • Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Create and implement a preventative maintenance program for all hotel equipment., • Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Ensure that room maintenance requests are handled in a prompt and courteous manner., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Assist as necessary with special projects and renovations., • Actively participate in energy conservation programs., • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner., • Ensure compliance with the Americans Disabilities Act (ADA)., • Administer all vendor contracts controlled by the engineering department., • Support and participate in all Highgate Hotel programs., • Lead and participate in Highgate Hotel Safety Committee. Qualifications:, • At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience., • High school diploma or equivalent required., • Stationary Engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required., • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Travel related to company business sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others’ well-being. We like the stories that come with things and think that wherever you are, you should feel like you’re there. Work can be a beautiful thing when done beautifully, and it’s a lot more fun done together than apart. This, more than anything else, is why people want to sleep with us. Overview: The Maintenance Engineer Painter is responsible for ensuring that the property is maintained in the best possible condition at all times with a focus on painting throughout the property. Responsibilities: • Ensure building, walls and items are painted in a presentable manner., • Take required readings on equipment., • Test cooling tower and record readings., • Replace and program televisions as needed., • Replace light switches, receptacles, light bulbs and fixtures., • Perform furniture repair., • Replace and repair pumps., • Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc)., • Understand and be able to read blueprints and wiring diagrams., • Trace and repair all types of water lines., • Troubleshoot and repair kitchen equipment., • Maintain repair and preventive maintenance records., • Perform and maintain work to local, state and Federal codes., • Test, clean and repair swimming pools and spas., • Paint designated areas., • Repair and finish sheet rock., • Repair all types of wall coverings., • Repair and program hotel electronic lock system. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field required., • At least one year of progressive experience in a hotel or related field preferred., • Trade school and/or College course work in related field helpful., • Flexible and long hours sometimes required., • Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine. Overview: The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees. Responsibilities: • Make repairs to hotel air conditioning system: change filters, clean coils, replace motors., • Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.)., • Take required readings on equipment., • Test cooling tower and record readings., • Replace and program televisions as needed., • Replace light switches, receptacles, light bulbs and fixtures., • Perform furniture repair., • Replace and repair pumps., • Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc)., • Understand and be able to read blueprints and wiring diagrams., • Trace and repair all types of water lines., • Troubleshoot and repair kitchen equipment., • Maintain repair and preventive maintenance records., • Perform and maintain work to local, state and Federal codes., • Test, clean and repair swimming pools and spas., • Paint designated areas., • Repair and finish sheet rock., • Repair all types of wall coverings., • Repair and program hotel electronic lock system., • Assist in supervising other engineering staff members., • Assist in scheduling preventive maintenance tasks. Qualifications:, • High School diploma or equivalent and/or one year of experience in a hotel or related field required., • At least two years of progressive experience in a hotel or related field preferred., • Trade school and/or College course work in related field preferred., • Flexible and long hours sometimes required., • Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects., • objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Overview: The Director of Sales is responsible for directing, coordinating, training and supervising the Sales Managers, Catering Manager(s) and Sales/Catering Administrators/Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace. Responsibilities: • Supervise, administer and ensure timely completion of all activities of the Sales Department., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies., • Meet or exceed set goals, • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as schedule, • Be responsible for developing a Manager in Development (MID or DOSID) as assigned by the Corporate including sign-off on all competencies, and assist in his/her placement., • Coordinate group, transient and catering bookings to maximize profits., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market and ensure that the Sales Team is held accountable for those accounts within their respective territories., • Coordinate all non-group transient sales and catering solicitations to maximize overall profits., • Administer training in the Sales and Catering departments, according to Highgate Hotel standards., • Assist in the preparation of required reports in a timely manner., • Conduct weekly sales meetings according to Highgate Hotel standards., • Develop quarterly KRA’s, and review the KRA process with the Sales and Catering Team to ensure that deadlines are met., • Conduct daily Highgate Hotel Business Review (HHBR) meeting with Sales and Catering, operations staff and General Manager., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues., • Conduct all Sales and Catering Team Performance Appraisals according to Highgate Hotel SOP’s., • Motivate, coach, counsel and discipline all Sales and Catering department personnel according to Highgate Hotel SOP’s., • Review meeting planner evaluations as received to ensure that any problems are rectified., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections., • Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Monitor the Sales incentive plans and ensure that Sales staff can explain their potential earnings and benefits, and assist in ensuring that incentives are processed and paid according to the specified time period for each plan., • Ensure that Sales and Catering Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRA’s) and in the Sales budget, including preplanning, setting appointments and executing sales calls., • Coordinate the preparation of complete and accurate end-of-month reports, according to Highgate Hotel SOP’s. Ensure that Sales Managers can explain the importance and components of the report., • Coordinate preparation of the annual revenue budget., • Coordinate preparation of the annual Marketing Plan., • Coordinate and direct preparation of the monthly Rooms revenue reforecast for the current and upcoming months and assist in ensuring accuracy within 5% margin of error., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST) and ensure that the Sales Team does the same., • Understand all GDS systems., • Understand ISIS., • Understand loading rates into ISIS/GDS. M, • Develop networking opportunities through active participation in community and professional associations activities and events, • Entertain clients., • React to negative trends in the market place by implementing blitzes or promotions., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience., • Supervisory experience required., • Must have a driver’s license in the applicable state., • Must be proficient in MS Windows (Excel, Word, Powerpoint, Outlook)., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The word is out. Arthouse Hotel New York City now features newly renovated guest rooms and suites, bringing hip, vintage charm and boutique style to Manhattan’s Upper West Side. Setting a new standard for NYC hotels, our century-old building retains many of its historic accents, offering a warm sense of space you won't find anywhere else in the neighborhood. Stepping into our timeless yet cozy lobby, you are greeted by custom artwork, the original antique fireplace and a 1920s French elevator system. Marrying comfort with cutting-edge design, sophisticated style and whimsical fun, Arthouse Hotel New York City is your perfect pied-a-terre in Manhattan whether work or play brings you to town. Walking distance from NYC icons like Central Park, Lincoln Center, the Museum of Natural History, and numerous city subways, our hotel offers a quiet escape from Manhattan's hustle and bustle. Arthouse Hotel welcomes guests of all abilities to the Upper West Side. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. For more information, please see our Accessibility Statement. Overview: The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. Responsibilities: • Responsible for leading & driving top line revenue for traditional sales segments to include group, volume transient & catering., • Assesses & reacts to market trends, market share & the competitive hotel environment., • Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives., • Act as the hotel’s voice of the customer and communicate key issues/concerns at all levels of the organization., • Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting., • Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance., • Conduct comprehensive competitive set reviews, SWOT analysis & keep tabs on new supply., • Understand GEO source & ability to develop a plan to penetrate the primary markets., • Develop/implement key segment strategy & managing key accounts (both existing & target)., • Design effective sales deployment schemes & market assignments., • Develop sales goals designed to achieve budget & market share targets., • Manage group pace measurement and set sales production goals., • Manage sales activity & travel schedule. Qualifications:, • Bachelor’s degree preferred in Marketing, • At least 3 years’ experience as a sales leader, with prior hotel sales experience., • Experience dealing with/communicating with ownership groups and asset management., • Proficient in managing/using sales automation (DELPHI) & PMS systems., • Experience working collaboratively with revenue management., • Well rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each., • Excellent communication and presentation skills., • Strong interpersonal skills and ability to work in a team environment., • Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude., • Must be proficient in MS Office including Word, Excel, and Power Point., • Must be able to multitask and prioritize departmental functions to meet deadlines

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s controller and Front Office Manager. To do this kind of work, you must be able to: • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available for work days, evenings, weekends and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required throughout the shift. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionClient Services Supervisor 📍 New York, New York, United States On-site The Client Service Supervisor is a hands-on, client-facing leadership role responsible for overseeing daily operations across the front-of-house reception, conference center, mailroom, shipping/receiving, and facilities support teams at the client site. This role is ideal for a polished, service-oriented supervisor with experience in hospitality, hotel concierge, conference center operations, corporate reception, or high-touch client service environments. The primary focus of this position is leading the front-of-house reception team and ensuring a professional, welcoming, and seamless client and visitor experience. The supervisor will also provide operational leadership to the mailroom and facilities support teams, ensuring all onsite services are delivered efficiently, consistently, and at a high standard. This individual must lead by example, remain flexible, and be willing to step into daily operations as needed to ensure service continuity, proper coverage, and an exceptional workplace experience for employees, guests, and client stakeholders. What You'll Do: • Lead and oversee daily front-of-house reception operations, ensuring a polished, professional, and welcoming experience for all visitors, employees, and client stakeholders, • Supervise and coordinate conference center, reception, mailroom, shipping/receiving, and facilities support functions, • Manage, coach, and develop the reception team with a strong focus on hospitality, professionalism, communication, and service excellence, • Serve as a working supervisor by stepping into reception, conference center, mailroom, or facilities support roles during coverage gaps, absences, peak periods, or special events, • Ensure conference rooms, meeting spaces, visitor areas, and front-of-house spaces are maintained to client standards, • Support meeting and event logistics, including room readiness, visitor coordination, wayfinding, and communication with internal teams, • Develop and manage team schedules to ensure appropriate staffing coverage across reception, mailroom, and facilities support operations, • Monitor workloads and adjust staffing as needed to meet service levels, client expectations, and business needs, • Build and maintain strong relationships with client stakeholders, employees, visitors, and onsite team members, • Act as a primary point of contact for client communication, service requests, escalations, and issue resolution, • Lead, coach, and motivate team members to deliver a high-touch service experience and meet performance standards, • Learn and maintain proficiency in all onsite service functions to provide effective backup support when needed, • Provide regular feedback, reporting, and service updates to both the client and SPS leadership, • Identify opportunities to improve service delivery, front-of-house processes, workflow efficiency, and overall client experience, • Ensure compliance with company policies, client requirements, safety procedures, and operational standards What We're Looking For: • High school diploma or GED required, • Minimum of 2 years of supervisory or team lead experience required, • Experience in hospitality, hotel concierge, conference center operations, corporate reception, front desk management, guest services, or a high-touch client service environment strongly preferred, • Strong customer service and hospitality mindset with a polished, professional presence, • Proven ability to lead, coach, develop, and manage a diverse onsite team, • Experience managing schedules, staffing coverage, workload distribution, and daily service operations, • Excellent communication, interpersonal, and problem-solving skills, • Ability to build trust and maintain strong working relationships with clients, visitors, employees, and internal teams, • Highly organized with strong attention to detail and the ability to multitask in a fast-paced, client-facing environment, • Proactive, solutions-driven, and comfortable handling escalations with professionalism and urgency, • Flexible and willing to step into various operational roles as needed, including reception, conference center support, mailroom, and facilities-related tasks, • Comfortable working in a professional corporate environment with a strong focus on presentation, service standards, and client experience Preferred Qualifications: • Prior experience in a hotel, corporate hospitality, concierge, conference center, executive reception, or guest services environment, • Experience supporting meeting room coordination, events, visitor management, or front-of-house operations, • Experience overseeing mail services, shipping/receiving, facilities support, or similar onsite workplace services, • Previous experience in a client-facing onsite services environment Travel: None or negligible Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$93,000—$93,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A warm and welcoming Front Office Agent who will be the face of Loews Hotels, creating memorable first impressions and delivering exceptional guest experiences from check-in to check-out. In this role, you'll combine professionalism with genuine hospitality, ensuring every guest feels valued and cared for. You'll thrive in a fast-paced environment where attention to detail and a proactive approach make all the difference. Who You Are: Guest Experience Champion: You have a passion for hospitality and take pride in anticipating and exceeding guest needs. Clear Communicator: You excel in verbal and written communication, engaging guests and team members with clarity and professionalism. Proactive Problem Solver: You approach challenges with confidence and creativity, ensuring smooth operations and satisfied guests. Adaptable Team Player: You embrace change and work collaboratively, supporting your team and other departments to achieve shared goals. Detail-Oriented Professional: You maintain accuracy and efficiency in every task, from handling payments to managing guest inquiries. Veterans and military spouses encouraged to apply. What You'll Do: Greet and register guests with warmth and professionalism, ensuring a seamless arrival experience. Assign rooms that meet guest preferences and special requests. Obtain and verify credit and payment information in accordance with hotel policies. Promote hotel services, amenities, and local attractions to enhance the guest experience. Respond to guest inquiries and resolve issues promptly and effectively. Maintain knowledge of upcoming events, group bookings, and banquet orders. Perform check-out procedures and handle cash transactions accurately. Monitor and maintain the cleanliness and appearance of the Front Desk and lobby area. Handle emergencies with professionalism, prioritizing guest and team member safety. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evening, holidays as necessary/required. The wage for this position is $41.31 to $41.31. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description The Sales Coordinator plays a crucial role in the hotel's success by serving as a direct link between the front desk and the sales team. This position involves assisting with incoming reservation calls for groups and meetings, managing contracts and room blocks, and ensuring effective communication with the hotel team to meet the expectations of sales clients. Responsibilities Be one of the first points of contact for incoming sales calls, responding quickly and professionally to all internal partners and external customers. Deliver clear and concise communication representative of Concord Hospitality via all avenues of communication. Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a keen focus on detail. Complete assigned tasks and responsibilities, including managing room blocks, client notifications, group resumes, event orders, and billing details. Assist with various aspects of pre-event, main event, and post-event details, tracking and communicating particulars of each assigned event and group. Gain knowledge of the hotel's food and beverage products, pricing, presentation, and function space details related to group and event success. Learn and use digital sales systems and conceptual sales processes, understanding the hotel's sales strategies. Participate in and report out at necessary internal meetings, conference calls, and training communications required for the position. Work collaboratively to foster teamwork and make decisions that align with hotel goals. Advocate for personal career development and training opportunities.

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s controller and Front Office Manager. To do this kind of work, you must be able to: • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available for work days, evenings, weekends and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required throughout the shift. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Night Auditor/Front Office Agent Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Compute bills, collect payments, and make change for guests., • Issue room keys and escort instructions to bellmen., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Contact housekeeping or maintenance staff when guests report problems., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning. To do this kind of work, you must be able to: • Be an outgoing, welcoming personality for the Hotel., • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available for work days, evenings, weekends and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • Paid time off Schedule: • 8 hour shift, • Day shift, • Holidays, • Night shift, • Weekends as needed Work Location: In person

Job Description POSITION OVERVIEW: The Reservations Specialist at The Pierre New York, A Taj Hotel, is responsible for total business generation as it relates to converting reservation queries that are communicated to you directly via phone or electronically from individuals and/or travel agencies on behalf of the hotel. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES • Organize, sort and direct incoming mail for the department., • Handle several telephone calls at any given time., • Successfully complete a room reservation for any given time period knowing what types of accommodations, rates and special services are available. In addition, the ability to properly code all said reservations as to the rate type, source, travel agent, Sabre, etc., • Recite all information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel., • Reason what a potential guest is looking for in room accommodations and participate in problem-solving situations while keeping the Reservations Manager well informed., • Utilize the guest history program to ensure maximum accuracy and recognition., • Answer the telephones professionally and cheerfully, including transferring and routing misdirected calls and taking messages., • Ability to close sales calls in a gracious and warm manner., • Strong computer skills needed. Utilize the computer system in retrieving, updating and inputting room reservations., • Give adequate directions to the hotel from any location., • Process internal reservations, management reservations, reservations from the Central Reservations Office, employee complimentary requests, rooming lists, group blocks, travel agent discounts, • Exceptionally clear communication skills required, • Multi-lingual abilities is a plus QUALIFICATIONS and REQUIREMENTS: • Bachelor’s degree in hospitality or related field a plus, • OPERA knowledge and experience., • Must maintain a professional verbal and physical demeanor in keeping with Luxury Hotel and Forbes Standards., • Must be flexible and able to work cohesively with internal and external guests of differing personalities and diverse backgrounds., • Must have high level of proficiency in the Microsoft Office Suite (Excel, Word, PowerPoint) as well as the ability to master a variety of PMS systems related to the Hospitality industry., • Must have a minimum of two years’ experience in an operational position in the hospitality industry and a minimum of 1 year management experience. Customer Service Qualities., • Positive outlook with the ability to remain polite and calm under conditions of periodic stress and high volume., • Must have high level fluency in the English language (verbal and written)., • Ability to solve problems independently with a positive outcome for both customer and hotel., • Ability to multi-task and manage diverse projects simultaneously., • Superior communication skills with both internal and external customers., • Work experience that involves building customer service relationships. PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *While performing duties of job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls Force: *Employee must occasionally lift and/or move up to 10 pounds Sensory: *Noise level in the work environment is usually minimal JOB LOCATION: On-Site Only

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We're looking for a Customer Success Enablement Manager to own how our CS team learns — from day one onboarding through ongoing skill development across the org. In this role, you'll build and run the full ramp experience for every new CS hire, and design the "everboarding" programs that keep our tenured team sharp as our product, customers, and playbooks evolve. You'll partner closely with CS leadership, Product, Sales, and Marketing to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team shows up for customers. This is a foundational role: your work will directly shape how quickly new hires reach productivity, how consistently the team executes, and how Canary builds a durable culture of learning as we scale. Responsibilities Onboarding & New Hire Ramp • Own the end-to-end onboarding and ramp experience for every new CS hire — from pre-boarding through fully ramped — including curriculum design, learning paths, milestones, and ramp-time targets., • Build structured, measurable onboarding programs with clear competency checkpoints, certifications, and graduation criteria so we know exactly when a new hire is ready to own accounts., • Continuously iterate on the onboarding experience based on new hire feedback, manager input, and ramp-time data; reduce time-to-productivity quarter over quarter. Everboarding & Skill Development • Design and run "everboarding" programs that keep tenured CSMs growing — recurring skill-building sprints, deep-dive workshops, role-based learning tracks, and certification refreshes tied to product and process changes., • Identify capability gaps across the team through skills assessments, call reviews, and partnership with CS leadership; build targeted upskilling programs to close them., • Develop and maintain a CS competency framework that defines what good looks like at each level and powers career development conversations. Playbooks & Institutional Knowledge • Own, build, and continuously improve the CS playbook library — capturing how we run renewals, expansions, escalations, executive business reviews, onboarding handoffs, and every other repeatable motion., • Codify institutional knowledge from top performers into reusable resources so best practices spread across the team instead of staying tribal., • Maintain a single source of truth for CS processes, methodologies, and customer-facing materials; ensure content stays accurate as the product and motion evolve. Tools, Process & Measurement • Own CS team tooling (Notion, Gainsight, Gong, Salesloft, Salesforce, etc.) — access, enablement, adoption, and best practices., • Embed AI into team workflows to help CSMs work smarter and scale their impact., • Measure the impact of every onboarding and enablement program against clear metrics — ramp time, certification rates, skill progression, program NPS — and use the data to refine. Cross-Functional Alignment • Partner with Product, Marketing, and Sales to ensure CS team messaging, positioning, and product knowledge stays accurate and current., • Champion knowledge-sharing rituals across the CS org and tailor enablement to a globally distributed team while maintaining consistency.Qualifications, • 2–4+ years in Customer Success Enablement, L&D, CS Operations, or a similar role with significant ownership of onboarding or training programs., • Demonstrated experience building a new hire onboarding program from scratch or substantially overhauling one — bonus if you can speak to measurable ramp-time improvements., • Track record of designing ongoing training, certification, or skill-development programs for customer-facing teams., • Strong instructional design instincts — you know how adults learn and can build curriculum that actually changes behavior, not just slides that get clicked through., • Excellent facilitation, presentation, and workshop leadership skills., • Strong project management; you can run multiple programs in parallel and ship on a timeline., • Familiarity with CS methodologies, tools (Gainsight, Salesforce, Gong), and customer health frameworks., • Analytical mindset — comfortable defining success metrics for enablement programs and using data to iterate., • Self-starter who thrives in a fast-paced, often ambiguous startup environment., • A collaborative, proactive operator with genuine passion for helping teammates grow.Compensation Target cash compensation ranges from $107,000 - $120,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Process accurate billing and payments, ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed., • Handle challenging situations and resolve guest complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences., • Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information., • Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy., • Run daily reports while maintaining and completing daily task list., • Adhering to hotel policies, procedures, and standards, including data privacy and security., • Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected., • Perform Switchboard duties, other administrative duties and direct calls as needed., • Participate in any training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team.KNOWLEDGE, EXPIERENCE AND SKILLS, • A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required., • Experience with Opera preferred., • Knowledge of the city, particularly tourist attractions., • Professional demeanor, strong ethical standards, and the ability to maintain confidential information., • Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems., • Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the, • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling, • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity.PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced, • environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks., • Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties.INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A warm and welcoming Front Office Agent who will be the face of Loews Hotels, creating memorable first impressions and delivering exceptional guest experiences from check-in to check-out. In this role, you'll combine professionalism with genuine hospitality, ensuring every guest feels valued and cared for. You'll thrive in a fast-paced environment where attention to detail and a proactive approach make all the difference. Who You Are: Guest Experience Champion: You have a passion for hospitality and take pride in anticipating and exceeding guest needs. Clear Communicator: You excel in verbal and written communication, engaging guests and team members with clarity and professionalism. Proactive Problem Solver: You approach challenges with confidence and creativity, ensuring smooth operations and satisfied guests. Adaptable Team Player: You embrace change and work collaboratively, supporting your team and other departments to achieve shared goals. Detail-Oriented Professional: You maintain accuracy and efficiency in every task, from handling payments to managing guest inquiries. Veterans and military spouses encouraged to apply. What You'll Do: Greet and register guests with warmth and professionalism, ensuring a seamless arrival experience. Assign rooms that meet guest preferences and special requests. Obtain and verify credit and payment information in accordance with hotel policies. Promote hotel services, amenities, and local attractions to enhance the guest experience. Respond to guest inquiries and resolve issues promptly and effectively. Maintain knowledge of upcoming events, group bookings, and banquet orders. Perform check-out procedures and handle cash transactions accurately. Monitor and maintain the cleanliness and appearance of the Front Desk and lobby area. Handle emergencies with professionalism, prioritizing guest and team member safety. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evening, holidays as necessary/required. The wage for this position is $30.98 to $30.98. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking dynamic Sales Coordinator. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more" …... This position is responsible for assisting and supporting the Director of Sales and Sales Manager(s) in daily sales operations in the sales and events department capacity. RESPONSIBILITIES AND AUTHORITIES: • Ensures all inquiries are entered properly into the inquiry form and Opera as requested. Qualifies the inquiry properly and passes to the appropriate Sales Manager or Director of Sales., • Provide clients with detailed information regarding the hotel, its facilities, and surrounding areas. Reply to inquiries the same day., • Ensures prompt issuance of proposals, corporate/group/wholesale rate agreement and collateral requests given by DOS, • Assists Director of Sales with booking room reservations and groups by following up on booking procedures i.e. getting history, requesting deposits, credit/direct billing applications, credit card authorization forms etc. and follow up on group's success while on site and after event for re-booking purposes (within hotel policy), • Tracks monthly production of corporate/consortia accounts, • Acts as key administrator on Lanyon for corporate/consortia RFPs. During RFP season, Lanyon must be checked twice daily, all incoming RFPs must be submitted on time. (I normally do this, fiuen to remove ), • Acts as key administrator on Starcite, Cvent, Hotelplanner for group RFPs. All electronic tools must be checked twice daily, all incoming RFPs must be submitted within 24 hours. (Steven and I handle this, ok to remove), • Conducts site inspections with clients as needed., • Prepares and distributes group resumes and BEO's, • Assists Events department with logging leads and sending out the events/activation calendar on a weekly basis, • Monitor room release dates for group blocks by running 'Blocks by cutoff date" report daily. Reviewing room' pick up/drop off on a daily basis., • Meets and greets clients in a professional and hospitable manner. Being the first face for the sales and catering department for incoming calls and visitors. Also acts as liaison between Sales Director and clients, • Attends sales meetings and any other meetings as required, takes minutes for meetings as requested, • Files a variety of materials and updates the sales activity trace system. Ensures a properly organized work environment, • Prepares special requests and amenities as required for VIP guests and group arrivals, • Replenish sales kit supplies office supply for the sales and catering team as needed, • Assists in the preparation of in-house sales promotions, receptions and client functions, • Ensure sales share drive has all relevant and up to date files. Organizes and updates Opera accounts and contacts, • Attends client/association/company events as required, • Actively upsells each request to maximum profitability and sales, • Assists in the handling of telephone and walk-in inquiries, • Consults with Accounting, Front Desk, and F&B Department on billing procedures as required, • Distributes group resume to all departments, ensure file turnover checklist is completed prior to handing definite files over, • Maintains and updates the directory listings, • Follows-up on bookings and obtains additional information to complete the sales files, • Maintains and updates the Opera database, • Expedites direct mail pieces and progress Individual and Group Reservations: • Making individual and group reservations; add special requests and notes as necessary., • Send intro letter to meeting planner requesting rooming list, VIP details, rooming list, and billing forms for all definite groups, • Input group rooming lists and provide group reservation confirmations to meeting planner, • Administer group rooming list guestroom changes and cancelations, • Identify Group VIP's, upgrade to next room type as necessary, • Ascertain VIP client requirements/needs and ensure they are communicated to the operating departments, • Ensure for individual and group reservations hotel guarantee, deposit, and cancelation policies are adhered to, • Ensure credit card authorization forms and photocopy of front and back of credit card is obtained prior to guest's arrival to set up direct billing Account Services: • Provides clients with a level of service that meets or exceeds their expectations, • Assists Director of Sales and Sales Managers in maintaining strong relationship with key accounts, • Maintains an updated file of potential and existing clients with detailed information profile about their potential and production, • Assists Director of Sales in preparing and submitting production reports, activity reports, sales trip & expense reports, action plans, and other reports as necessary in a timely manner, • Participates in trade shows and blitzes as required, • Initiates mailings to obtain better market saturation, • Stays current on competition and market place, • Conducts competitive price shopping to ensure hotel is appropriately price for all season in specific market segment Problem Solving: • Responds to customer complaints, giving out information and resolving problems. Involves Director of Sales, Assistant General Manager, and General Manager as necessary, • Assists in the preparation of weekly activities and sales call plans outlining activities, proposals and business overall as necessary, • Assist with preparation of profit plan, rate plan, forecasting, budgeting and any other reports as required by Management, • Photocopies and distributes a variety of materials such as incoming and outgoing mail. Sends facsimile and email messages, • Ensures Opera is supported, • Assist with and facilitates sale policies and procedures, development, enhancing and implementing thereof, • Follows up on rooming lists, function details and deposits as required, • Types, faxes and distributes a variety of documents such as sales contracts, event orders, proposals and letters and any other types of correspondence required. Distributes sales and statistical booking productivity reports, booking and contracts to the appropriate departments, • Enters, edits and cancels bookings in computer as required, • Maintains an updated file of clients and prospects, • Records and logs inquiries, • Ensures continuous inventory of collateral of brochures and other materials for distribution/mailings to guests, tradeshows, walk-ins, • Updates and maintains mailing lists, • Completes purchase orders for any purchase requests, • Complies with hotel policies and procedures, • Act as key Operator for Opera, including follow up and resolving any sales and catering issues. REQUIREMENTS: Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Experience in and administrative office environment., • College or university degree. Knowledge: • Knowledge of general hotel operations. Knowledge of general administrative duties. Skills and Qualifications: • Knowledge of Tripleseat or similar event management software., • Proficient in Opera Cloud, Salesforce and Micros, • Strong organizational skills with attention to detail., • Ability to handle multiple tasks and work under pressure., • Excellent communication and interpersonal skills., • Experience with event coordination, catering, or hospitality is preferred., • Ability to problem-solve and adapt to changing circumstances., • Ability to juggle multiple group bookings and events simultaneously, ensuring all details are managed efficiently and effectively. Salary Range $29- $31/ hour

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Highgate Corporate Office New York City, NY Overview: The Director of Finance – Task Force is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance, leadership and training until a permanent Director of Finance is hired and trained. This position is remote and requires significant travel across Highgate’s footprint. The Director of Finance - Task Force acts as a Hotel’s Director of Finance and is the senior Accounting/Finance person for hotels which are experiencing a vacancy in the Director of Finance’s position. The position is responsible for all aspects of fiscal management, financial controls, accounting, and financial reporting for the assigned property. The position is also responsible for training the new Directors of Finance. Responsibilities: • Approach all encounters with guest and teammates in an attentive, friendly, courteous, and service-oriented manner., • Always comply with Highgate Hotels’ standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in finding and implementing their solutions., • Direct or prepare all financial reports in accordance with Highgate Hotels’ requirements, meeting various due dates and deadlines, i.e.:, • Daily: Income Journal and daily routing packs, • Weekly: A/R & A/P Aging, Revenue/Flash Reports, Payroll Reports, Revenue Updates, • Monthly: Financial Statements, Forecasts, Cash Flow, Variance Analysis, • Annual: Budgets, 5-Year Plans, 5-Year Capital Plans, • Effectively manages and communicates cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines., • Prepare and present Proration Schedules during a hotel transition (if required)., • Communicate with owners, asset managers, lenders, investors, and other stakeholders as well as the Highgate Operations team regarding financial performance of their assets and performance of hotel finance staff. Actively address their concerns and build a long-term relationship of trust., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Assist management in enforcing compliance on all these items., • Understand and maintain all capital expenses at the assigned hotel., • Analyzes financial data and operations to assist and advises management in maintaining the hotels’ financial objectives., • Prepares financial analysis as requested. This may include minor “Returns on Investment” and labor strategies., • Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations., • Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations., • Continually audits all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records., • Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis., • Manage staff including hiring and supervision as well as continually focus on training and development programs for accounting associates to cultivate the “brightest” and “best” talent within the industry., • Maintain compliance with Highgate Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Timely interacts with Executive Committee members to assure that property operations are always on track and under control., • Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly., • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity, and efficiency (Executive Committee, Sales & Service, Credit, etc.)., • Monitor the accurate production of the hotel daily operating report., • Executes other special projects and responsibilities as assigned Qualifications: • Bachelor degree and a minimum of 4 years of related progressive experience; or a Associate degree and a minimum of 8 years of related progressive experience., • Experience as Director of Finance at a hotel with a decentralized accounting structure is required., • This position is remote and requires up to 90% travel., • There will be days where working long hours are required., • Experience in supervising employees required., • Must be able to convey information and ideas clearly., • Must have experience in Oracle and IBM TM1 software., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by teammates and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Job DescriptionDescription: Senior Designer, Construction Administration & Technical Delivery Lead. SUMMARY • A highly experienced, hands-on professional specializing in the technical execution and project delivery of industry-leading interior hospitality projects., • While experienced in all project phases, this role is initially focused on serving as an AvroKO Senior Designer for Construction Administration or various projects. This does not preclude the designer from working on projects in different phases., • The successful candidate will be responsible for technical documentation review, overseeing RFI and submittal processes, conducting detailed site visits and reporting, and ensuring rigorous adherence to design intent during field execution., • This role requires a strong background in firms renowned for their highly creative, bespoke hospitality design. REPORTING STRUCTURE The Senior Designer reports to the Design Manager and may occasionally report directly to a Director, depending on project scale and complexity. CORE RESPONSIBILITIES EXECUTION (CONSTRUCTION ADMINISTRATION) Hospitality Interiors • Acts as an AvroKO senior designer for Construction Administration, with a focus on technical oversight, problem resolution, and protecting the design intent., • Partners with the Design Manager to ensure all construction administration tasks conform to AvroKO’s standards and requirements specific to each project phase., • Leads the team in performing comprehensive CA services, including:, • Responding to RFIs and interpreting contract documents to ensure design intent is met, providing necessary technical clarifications., • Reviewing submittals, substitutions, and field conditions for conformance with the approved design., • Creatively and autonomously resolving design problems and issues that arise during construction to maintain design integrity., • Attending and reporting on field visits and design-critical mock-ups., • Conducting punch list walk-throughs and supervising staff's preparation of the punch list., • Assists the Design Manager in project closeout and documentation. DELIVERY, TECHNICAL DOCUMENTATION & COORDINATION Hospitality Interiors As a senior designer at AvroKO, other general responsibilities include; • Serves as a key project point of contact, managing technical communications and coordination between our project teams and clients, consultants, and General Contractor, ensuring clear alignment on project scope and quality objectives, with particular emphasis on preserving design intent and ensuring integration of technical requirements on their projects and constructability., • Leads the preparation and timely delivery of technical documentation and deliverables per project contract and AvroKO’s standards, ensuring rigorous internal quality assurance of the work product., • Supervises and mentors junior staff on technical production, project documentation standards, and the processes of construction administration. Resumes without portfolios will not be reviewed. Please upload your portfolio via "Upload Additional Files." This is a hybrid role located in New York, NY (3+days/week required in-studio)Y (3+days/week required in-studio) EEO Statement AvroKO is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity and gender expression), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factor. Requirements: Experience & Application of Design • Advanced proficiency in the application of design principles, materials, finishes, color palettes, and FF&E, informed by professional practice in high-end, bespoke interior hospitality design., • Demonstrated professional presentation skills (graphic, written, and spoken) with the ability to articulate design logic and technical feasibility to the broader project team and client., • Strong writing skills for technical narratives, client communications, reports, and project documentation. Technical & Delivery • Advanced proficiency in industry-standard interior architecture design processes and all practical/technical aspects of each project phase, from start-up to construction administration and project closeout., • In-depth understanding and application of common codes and regulations governing interior architectural design. Proficient in relevant ergonomic and health safety issues related to F&B and hospitality interior design. Management & Leadership • Competent and experienced in the delivery of professional design presentations and coordination with Clients, Operators, end users, and consultants., • Proven experience in managing design teams and overseeing project delivery from a technical perspective., • Proficient at managing one's own time, as well as the time of other designers and interns; capable of setting clear, technical priorities for project work., • Excellent organizational skills with a strong attention to detail. Outstanding written and verbal communication skills for project management and capacity for technical oversight and quality control of others' work., • Excellent teamwork skills. Ability to work collaboratively with design directors and creative managing directors across the firm. Experience in building, nurturing, and fostering client relationships. Tools: Proven industry experience with common industry software applications, such as: • AutoCAD - Current edition. Revit a plus but not required., • SketchUp and Enscape. Rhino or 3DS Max is a plus but not required., • Adobe Creative Suite., • Google Suite and Microsoft Office., • Design Spec, specification writing software a plus. Education & Experience • Minimum Bachelor's Degree in Interior Design or Architecture. Master’s degree a plus., • Over 8 years of post-graduate design experience with significant experience in high-end, bespoke hospitality design restaurants and hotels., • Excellent knowledge of hospitality-specific project requirements across food & beverage, hotel, and residential project typologies., • Must be legally able to work in the United States and able to work in the New York City office at a minimum 3 days a week. Travel to job sites locally and interstate is required., • The base salary range will be estimated between $100,000 - $125,000 plus benefits and contingent on relevant experience and abilitie

Job Description GENERAL SUMMARY OF DUTIES: Maintain company customer service standards within the community. Greets and allows entry to residents and delivery personnel to assist with residents’ needs, providing high quality resident customer service. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, or Lead Service Manager SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: 1. Assist delivery personnel, guests and all residents with access to the community., 2. Be the first greeter when a resident, prospective resident, vendor, or contractor comes to the community. Emphasize providing excellent customer relationship management., 3. Keep the front sidewalk and entry swept and clean., 4. Provide assistance with hailing taxies for residents as needed., 5. Provide additional services (if applicable) such as coordinating the receipt and pick-up of dry cleaning, arranging for transportation, tickets, flowers, pet services etc..., 6. In the absence of a Concierge guest will be offered refreshments while waiting for a Leasing Consultant/Sales Associate or Move-In Specialist to meet with them., 7. Manage, maintain, and report any amenity deficiencies to the Service Manager or Community Director., 8. Manage and organize the package room by accepting packages, notifying the resident, and locating and giving the correct packages to the resident if this is not covered by another associate at the community., 9. Provide additional services (if applicable) such as coordinating the receipt and pick-up of dry cleaning, arranging for transportation, tickets, flowers, pet services etc..., 10. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the “Key Policy”., 11. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to effectively present information to prospective or current residents. Demonstrated knowledge of demographics surrounding assigned community. Must be self-motivated and positive team member with effective communication and client relations skills. Ability to exercise initiative and problem-solving skills. Ability to establish priorities and coordinate work activities. Possesses professional, friendly greeting skills. Demonstrated experience in providing customer service. Proven professional verbal and written communications skills with an outgoing personality. Ability to create, compose, and edit written materials. Ability to work in conjunction with residents, prospective residents, vendors, contractors, Company managers, and associates. Polished interpersonal skills. Knowledge of computer systems and applications. Demonstrated proficiency in the use of the internet and internet searches. Must have experience with computer skills including the spreadsheet, word processing programs, internet, and e-mail at a highly proficient level. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Shifts will vary. EDUCATION AND EXPERIENCE: 1. High School Diploma or its equivalent., 2. Minimum of one year experience as a concierge, doorman or with related customer service., 3. Preference of experience in hotel properties, rental operations, or related upscale service business., 4. Must be an active member of the Union within 30 days of employment. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

Job Description We are seeking a Security Guard to become an integral part of our team. Sentinel Management Group has been providing security and fire safety services to NYC and the surrounding areas since 2003. Our services include corporate, commercial, education facilities, hotels, luxury retail and other clients needing effective and reliable security and fire safety services. We are committed to safety and excellent services and we value our staff to achieve our continued success. . SECURITY -- PART TIME all shifts available on weekends, FRIDAY, SATURDAY & SUNDAY FULL TIME Shifts available Days, Evenings and Overnights.MANHATTAN, BROOKLYN and QUEENS These assignment are in the hospitality sector (Hotels). They are in positive work locations in a pleasant environment and friendly staff. The locations are primarily in the Times Square area, we also have locations in upper Manhattan (East Side/West Side). The successful applicant will work in an upscale New York Hotel and have an opportunity to grow with us. We also have additional opportunities for those who are interested in working Special Events. The applicant should have the following: • NYS Security Guard License, • Hospitality experience helpful but not required., • References, • Smart Phone and related skills., • Positive work attitude, • Hospitality experience helpful but not required., • Good Customer Service skills BENEFITS: • Paid Sick Time per NYC Guidelines, • Paid Vacation for full time staff, • Medical coverage available/eligible., • 401 k, • Paid Uniforms, • Paid Training, • Weekly Pay, • Direct Deposit, • Commuter Benefits, • Overtime Available Responsibilities: • Monitor premises to prevent theft, violence, or infractions of rules, • Thoroughly examine doors, windows, and gates to ensure proper function and security, • Warn violators of premise rules and regulations, • Apprehend or expel persons engaging in suspicious or criminal acts, • Report any facility issues such as fire hazards and leaking water pipes, • Request emergency personnel for high risk situations Qualifications: • Previous experience in security, law enforcement, or other related fields, • Familiarity with security equipment, • Ability to handle physical workload, • Strong attention to detailCompany DescriptionWe are a NYC based company specializing in providing security officers in the greater NYC area serving the following sectors: Corporate; Hospitality; Retail; Industrial; Residential; Special Events and Private Clients.We are a NYC based company specializing in providing security officers in the greater NYC area serving the following sectors: Corporate; Hospitality; Retail; Industrial; Residential; Special Events and Private Clients.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Marketing Manager is responsible for creating and maintaining marketing strategies to meet objectives and enhance the image of the hotel. They will evaluate customer feedback, market conditions, and competitor information, to implement marketing strategies. The Marketing Manager will help coordinate and execute all marketing, advertising, promotional activities and social media campaigns Responsibilities: • Manage the brand agencies for additional collateral design, printing and any other promotional requirements., • Organize special events that will generate great press and PR., • Research and identify co-marketing companies that will complement the hotel brand and institute programs or events that will generate buzz., • Create and curate unique lifestyle programming in coordination with the hotel operations team that can then be used in PR articles and social media activity., • Manage the PR agencies on a daily basis, ensuring objectives, strategies and road maps are executed in a timely manner., • Monitor in hotel Marketing and Brand Standards to ensure compliance., • Co-ordinate with Director of Revenue integrating branding efforts to e-Marketing and paid on-line advertising strategies (i.e. PPC keyword submissions, e-Blasts, e-Brochures/modules, e-Proposals) throughout all other communication vehicles (social media, PR, blog content, direct mail, etc.)., • Support website blogs and manage the content strategy in conjunction with Director of Revenue., • Develop relevant promotions and packages as a result of PR and other marketing initiatives., • Manage marketing plans i.e. advertising (off line) and co-ordinate on online marketing activity if required with Director of Sales & Marketing and Director of Revenue., • Assist with the development of marketing budgets., • Oversee hotel photo shoots and manage photo libraries., • Develop and implement property marketing partnership opportunities and continuously focus on marketing initiatives to create customer loyalty and increase market share., • Manage on online reputation management and messaging on 3rd party sites to ensure communications are as per the brand and drive online content social media opportunities., • Provide support in strategic planning, market research, presentation development and any other additional requests as per Senior Management., • Create monthly reports to track the success of campaigns., • Create all branded presentation documents, ensuring they are in the appropriate brand format. Qualifications:, • At least 1 to 3 years’ experience in Marketing and Communications (hospitality industry experience essential), • Demonstrated ability to develop and implement successful marketing strategies for individual hotels, including ROI / KPI metrics, • Strong presentation and communications skills, proficiency with programs such as, Photoshop, Adobe Illustrator, Premiere, After Affects, etc., • Demonstrated ability to develop and maintain relationships with external and internal contacts (i.e. General Manager, Director of Sales and Director of Revenue Leaders, Regional Team, Media Representatives, Public Relations firms), • Strong Creative Mind, • Ability to organize exclusive events to the, • Knowledge of social media marketing and content creation in programs such as Shortstack, Offerpop, Hootsuite, Wordpress, etc., • Ability to deliver strong print and collateral marketing materials, • Ability to work proficiently quickly in a high-pressure & fast paced environmen, • Exceptional with details and follow up, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Overview: The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests. Responsibilities: • Answer telephone and email messages. Respond accordingly., • Open and distribute mail., • Maintain and stay abreast of the latest computer programs/innovations (as applicable)., • Filing of all pertinent correspondence in a timely manner., • Type all correspondence pertaining to department., • Maintain adequate inventory of office supplies., • Responsible for the smooth operation of the office., • Type and distribute meeting minutes., • Maintain trace file as needed., • Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only), • Assist with daily operations of the Business Center as needed., • Assist in copying/faxing/mailing., • Greet guests/clients/employees when necessary., • Attend meetings/training as required by management. Qualifications:, • High School diploma or equivalent required and/or experience in a hotel or a related field preferred., • At least 3 to 5 years of progressive experience in a hotel or related field preferred., • College course work in related field helpful., • Computer knowledge/skills required., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Job DescriptionJob DetailsPickle Hospitality is seeking experienced FOH Managers at both Jacob's Pickles and Maison Pickle in the Upper West Side We are a unique group of restaurants offering elevated comfort food and warm hospitality. Our philosophy is simply put to care for employees and nurture our guests, while maintaining a welcoming environment. We pride ourselves in making a commitment to our community, while developing strong relationships with local farmers and purveyors. We have strong values we share as a team: • Insight of current trends regarding artisanal food and spirits. A vast knowledge of artisanal food, cocktails and craft beer a strong plus., • Working in a fast paced environment with a relaxed attitude -we support and enjoy each other through it, • Making people feel welcome and comfortable- treat every guest, employee and vendor with respect., • Letting your personal creativity come through-we attract an eclectic mix of staff but we're all down to earth and unpretentious Manager Job Description The candidate must be driven to lead, nurture and motivate a high performing team: • Should have top industry experience and the ability to raise our already high standards of quality and guest satisfaction., • 2+ years of operational restaurant or hotel management experience (front of the house), • Excellent work ethic and dedication to the hospitality industry., • Has and influential philosophy leadership and floor management presence based on mutual respect and organization coupled with strong business acumen., • Lives the hospitality quotient and necessary communication skills. Cultivating and continuously improving guest rapport with new guests as well as our returning guests., • The ability to maintain a calm demeanor under pressure while understanding the principles of People, Product and Process., • Adheres to guidelines with regard to company standards., • Strong computer and reservation/table management skills; Toast, Resy, Hotschedules, • Maintains a clean, safe, hazard-free work environment within area of responsibility, • Certification by NYCDH, Cicerone and T.I.P.S. is a huge plus., • Must have a flexible schedule and available to work nights and weekends Compensation Details Compensation: Salary (Based on Experience) Benefits & Perks: Health Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts, The Pickle Hospitality Group is committed to providing a working environment conducive with professional and personal growth. We are now offering management positions at a 40 hour and 50 hour per week level.

Job DescriptionPickle Hospitality is seeking experienced FOH Managers at both Jacob's Pickles and Maison Pickle in the Upper West Side We are a unique group of restaurants offering elevated comfort food and warm hospitality. Our philosophy is simply put to care for employees and nurture our guests, while maintaining a welcoming environment. We pride ourselves in making a commitment to our community, while developing strong relationships with local farmers and purveyors. We have strong values we share as a team: • Insight of current trends regarding artisanal food and spirits. A vast knowledge of artisanal food, cocktails and craft beer a strong plus., • Working in a fast paced environment with a relaxed attitude -we support and enjoy each other through it, • Making people feel welcome and comfortable- treat every guest, employee and vendor with respect., • Letting your personal creativity come through-we attract an eclectic mix of staff but we're all down to earth and unpretentious Manager Job Description The candidate must be driven to lead, nurture and motivate a high performing team: • Should have top industry experience and the ability to raise our already high standards of quality and guest satisfaction., • 2+ years of operational restaurant or hotel management experience (front of the house), • Excellent work ethic and dedication to the hospitality industry., • Has and influential philosophy leadership and floor management presence based on mutual respect and organization coupled with strong business acumen., • Lives the hospitality quotient and necessary communication skills. Cultivating and continuously improving guest rapport with new guests as well as our returning guests., • The ability to maintain a calm demeanor under pressure while understanding the principles of People, Product and Process., • Adheres to guidelines with regard to company standards., • Strong computer and reservation/table management skills; Toast, Resy, Hotschedules, • Maintains a clean, safe, hazard-free work environment within area of responsibility, • Certification by NYCDH, Cicerone and T.I.P.S. is a huge plus., • Must have a flexible schedule and available to work nights and weekends Compensation Details Compensation: Salary ($75,000 - $95,000) Benefits & Perks: Health Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts, The Pickle Hospitality Group is committed to providing a working environment conducive with professional and personal growth. We are now offering management positions at a 40 hour and 50 hour per week level.

Job DescriptionTRYP by Wyndham New York City / Times Square SouthPosition: Sales Manager Location: 345 West 35th Street, New York, NY 10001 Brand: TRYP by Wyndham Reports To: Revenue Director as well as Ownership Employment Type: Full Time About TRYP by Wyndham NYCOwned and managed by Resilient Management Inc., TRYP by Wyndham New York City / Times Square South is a vibrant 173-room, four-star property in the Garment District, blending European style with New York energy. Part of Wyndham’s global TRYP brand, the hotel welcomes guests seeking culture, cuisine, and connection. The RoleWe are seeking a dynamic Sales Manager to champion all sales activities — from corporate partnerships to leisure group bookings — and position TRYP NYC as a top choice for business and lifestyle travelers. Responsibilities· Develop and implement creative sales plans that grow revenue across segments.· Identify new corporate and group business opportunities within the NYC market.· Build relationships with key accounts and travel industry partners.· Coordinate with marketing to launch brand-aligned promotions and social campaigns.· Monitor competition and market trends to adjust strategy proactively.· Report monthly sales performance to ownership and Wyndham corporate sales support. Preferred Qualifications· 3–5 years of experience in hotel sales (urban or lifestyle brand preferred).· Wyndham Sales Portal and SynXis knowledge a plus.· Proven track record meeting and exceeding sales goals.· Strong communication and account management skills.· Highly motivated and self-driven team player. Benefits & Culture· Competitive compensation package.· Paid Vacation benefits.· Employee discounts through Wyndham Rewards. Join Our TeamEmail your résumé to foysal@tryphotelnyc.com with the subject line “Sales Manager – TRYP by Wyndham NYC.”

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. The ideal candidate will be a team builder and coach, a cultural ambassador and adept at shifting between financial strategy and tactics. They will also naturally thrive in agile environments and have an innate passion for finding patterns that emerge from analytics. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Strategic • Communication is a key ingredient to success in this position!, • Work collaboratively with the General Manager, Corporate Director of Finance and other Operational Leaders to determine opportunities to fine tune processes that will drive both short-term and long-term profitability for the hotel., • Analyze financial variances and operational trends as a result of this evaluation and ensure that financial statements are accurate and timely in conjunction with Virgin Hotels standards and procedures., • Continually assess purchasing opportunities across the hotel to optimize spend., • Build and maintain professional relationship with and act as a strategic business partner to hotel ownership and/or Asset Manager. Tactical • Compile, maintain and review financial reports for the property on a daily, weekly, monthly and annual basis, including but not limited to daily labor and revenue reporting, checkbooks, monthly financial operating statements, cash flow reports, monthly and weekly forecasts, balance sheet reconciliations and capital budget expenditures., • Support, train and coach on-site accounting teams to ensure accurate and timely preparation of financial statements, accounts reconciliations, forecast and budgets in compliance with HMA obligations., • Alert the Corporate Director of Finance and/or VP, Finance Operations, as deemed necessary on significant variances from budget, forecast and internal control standards., • Partner with the General Manager and Property Leadership Team to ensure forecasting processes are optimized and that the property is achieving forecasting accuracy targets and optimal flow through., • Proactively compile and understand cash flow forecasts to ensure compliance with debt and lease requirements, sales & use tax payments, real estate tax and other obligations as well as monitor working capital positions on a daily basis., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Lead/participate in on-boarding and training for new managers at the hotel., • Develop and monitor internal controls to safeguard hotel assets as measured by internal and external audits. Maintain adequate internal control over revenues, expenses, assets and liabilities of the hotel and ensure accounts are maintained according to GAAP and Uniform System of Accounts., • Develop expertise with and continually monitor the functionality of all relevant Virgin Hotel systems including but not limited to, Aptech Financial Systems, Birchstreet, Blackline, ADP, Avero, and property HMS & POS systems. People/Talent • Work with General Manager and People Director to monitor existing talent and implement succession planning within the hotel accounting team as applicable to help sustain our future pipeline., • Be a consistent cultural ambassador for the company and lead by example, bringing your best self to work, every day! Core Competencies • Ability to influence all levels of the organization with your presence and business acumen., • Strong knowledge and ability reading, analyzing, and understanding financial statements, loan documents, lease agreements and contracts., • Prior oversight of accounting teams., • Ability to manage internal teammates at all levels of the organization., • Proactive, independent, forward-thinking, trustworthy, and hands-on finance executive., • A dynamic team player who is a quick study and can think creatively and effectively challenging existing practices., • Strong written and oral communication skills., • Strong organizational and project management skills., • Approach all encounters with guests and teammates in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Virgin Hotels standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working – in other words – be good-looking!, • Comply at all times with Virgin Hotels’ standards and regulations to encourage safe and efficient hotel operations., • Be nice to each other and maintain a warm and friendly demeanor at all times., • Teammates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow teammates., • Maximize efforts towards productivity, identify problem areas and assist in finding and implementing their solutions., • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Virgin Hotels’ established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management., • Monitor the capital planning process by assisting management with the calculation of return on capital improvements, gathering support and monitoring the bid process, and ensuring proper upkeep of the property by evaluating scope of work and specifications., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Hire, train, supervise and develop staff, including coaching, counseling and discipline., • Maintain compliance with Virgin Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Ensure the proper utilization, maintenance and periodic upgrades of all EDP equipment., • Directs or prepares all financial reports in accordance with Virgin Hotels’ requirements meeting various due dates and deadlines., • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity and efficiency (Executive Committee, Sales & Service, Credit, etc.), • Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • There will be days where long hours are required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must routinely meet deadlines., • Must be able to multi task., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to prioritize departmental functions in order to meet due dates and deadlines. Background must-have: • Current, legal and unrestricted ability to work in the United States, • A minimum of 6 years of related progressive experience in hotel Accounting or related field is required, • An Accounting/Finance degree and a minimum of 6 years of related progressive experience.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We're looking for a Senior Product Manager to help drive Canary's AI Voice product — the system that powers intelligent, real-time voice interactions between hotels and their guests. This role sits at the intersection of cutting-edge AI and the day-to-day realities of enterprise hospitality, covering the full conversational AI lifecycle. If you're technically curious, customer-focused, and energized by turning complex problems into great products, let's talk. Responsibilities • Execute the roadmap for AI Voice — translating customer needs and business priorities into a clear plan for what ships and when., • Monitor AI accuracy, resolution rates, and system performance, and surface actionable improvements before customers feel the impact., • Engage directly with hotel clients and internal stakeholders to understand operational pain points — staffing constraints, call volume spikes, multilingual guests — and turn them into product requirements., • Collaborate with Engineering, AI/ML, and Infrastructure to help prioritize platform investments around reliability, latency, and scale., • Track the KPIs that matter — resolution rate, accuracy, latency, containment — and use that data to inform prioritization and communicate progress., • Work cross-functionally with engineering, sales, and customer success to keep teams aligned as new AI capabilities move from development into rollout.Qualifications, • 5+ years in product management, with experience shipping AI, conversational AI, or technically complex SaaS products., • Enough technical fluency in conversational AI — LLMs, NLP, dialog management — to collaborate effectively with engineers and ask the right questions., • Strong analytical skills and comfort connecting product metrics to customer and business outcomes., • Experience working directly with customers and incorporating their feedback into what you build., • Ability to work cross-functionally and keep teams aligned without direct authority.Compensation Target cash compensation ranges from $160,000 - $200,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary is scaling quickly, and we need an experienced Senior Recruiter to own our hiring process from top to bottom. This isn’t a role where you’ll just be following a pre-set manual; you’ll be expected to figure out what’s working, fix what isn't, and lead the charge on finding our next 50+ hires. We’re looking for someone with at least 5 years of experience, specifically in the tech/SaaS space, who can handle full-cycle recruiting while helping us professionalize how we hire. You’ll work closely with our leadership team, and since we’re a meritocracy, your growth here will be tied directly to the quality of the team you help us build.Responsibilities • Strategic Partnership: Collaborate with hiring managers to define core competencies for open roles, draft precise job descriptions, and establish effective interview workflows., • Full-Cycle Recruitment: Execute the end-to-end hiring process, including sourcing, initial screening and interview management., • Candidate Sourcing: Proactively identify and engage qualified talent through LinkedIn, professional networks, and targeted outreach to maintain a healthy pipeline., • Candidate Experience: Serve as the main point of contact for all applicants, ensuring a consistent, professional, and transparent experience throughout the hiring journey., • Process Management: Ensure the Applicant Tracking System (ATS) remains accurate and up to date to provide leadership with clear visibility into the hiring funnel., • External Relations: Act as the primary liaison for recruitment agencies and search firms when supplemental support is required for specialized searches., • Data Reporting: Track and communicate key recruitment metrics, such as time-to-hire and source effectiveness, to help optimize the talent acquisition strategy.Compensation The base salary range for this role is $100,000 - $140,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $10,000 - $21,000 annually. This brings the total expected cash compensation range to $110,000 - $161,000. Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity. Qualifications • Professional Experience: 5+ years of recruiting experience, preferably within a fast-growing SaaS company., • Technical Sourcing: Experience recruiting for engineering, product, or other technical roles is a huge plus., • Operational Autonomy: Proven ability to manage multiple open requisitions simultaneously while maintaining a high standard of quality., • Interpersonal Skills: Strong professional communication skills with the ability to build rapport with candidates and provide consultative advice to senior stakeholders., • Analytical Approach: Ability to use data to identify trends, address hiring bottlenecks, and improve overall recruitment efficiency., • Adaptability: Comfort working in a fast-paced environment where priorities may shift based on business needs., • Education: Bachelor’s degree or equivalent practical experience.We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We're looking for a Staff Product Manager to join Canary's AI Voice product — the system that powers intelligent, real-time voice interactions between hotels and their guests. This role sits at the intersection of cutting-edge AI and the day-to-day realities of enterprise hospitality, covering the full conversational AI lifecycle. If you're technically deep, business-minded, and take real ownership through delivery, let's talk. Responsibilities • Contribute to the strategy and roadmap for AI Voice — setting the vision for how Canary's conversational AI handles guest interactions at scale, and making the calls on what ships and when., • Proactively surface gaps in AI accuracy, resolution rates, and system performance before customers escalate them, and turn those findings into a prioritized plan., • Stay directly connected to enterprise hotel clients and internal stakeholders to translate real operational pain points — staffing constraints, call volume spikes, multilingual guests — into product improvements., • Partner with Engineering, AI/ML, and Infrastructure to champion a platform-first approach: high availability, low latency, and the ability to scale across thousands of properties., • Define and track the KPIs that actually matter — resolution rate, accuracy, latency, containment — and use that data to drive decisions, not just report them., • Bring engineering, sales, and customer success into alignment around shared goals, especially as new AI capabilities move from development into enterprise rollout.Qualifications, • 7+ years in product management, with a track record of shipping and scaling AI or conversational AI products in an enterprise SaaS environment., • Real technical depth in conversational AI — LLMs, NLP, dialog management, and the infrastructure underneath — enough to lead conversations with engineers and make smart build vs. buy calls., • A track record of driving alignment across engineering, data science, and commercial teams without direct authority., • The ability to connect AI performance to business outcomes., • Experience staying close to enterprise customers and clear examples of how that changed what you built.Compensation Target cash compensation ranges from $250,000 - $300,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces. Job Description The main responsibilities of the D365 Business Systems Analyst are to provide implementation, training and maintenance support to their local users of business applications, specifically Microsoft Dynamics 365 eco-system which includes Finance & Operations, Retail, Customer Service. The Business Systems Analyst is also responsible for analyzing business processes; structure/provide reporting for operational and decision-making business activities based on users and management requirements. JOB RESPONSIBILITIES: User’s Support Provide help-desk support for business applications questions Assist in the creation and evaluation of IT requests and direct them to the appropriate internal/external IT resource/queue based on request requirements and resource capabilities Analyze and resolve issues regarding application functionality Analyze and resolve data integrity issues User Training Develop and deliver applications training for end users Maintain training documentation for ERP, Dynamics 365 applications and supporting modules. Business Process Analysis Develop/Maintain operating procedures for business processes using the Dynamics 365 (Retail, Wholesale, Hotel Divisions) applications. Analyze and understand complex business processes and document said processes using PC-based tools such as MS-PowerPoint and MS-Visio Business System Analysis Develop test plans for use in piloting and testing new applications and version upgrades Develop requirements definitions as necessary to be used to develop custom applications to meet business process requirements that cannot be met using existing D365 applications. Work with test environments for use in piloting new application implementations and version upgrade testing Business Applications Promotion Advocate and encourage the utilization of the D365 applications and its functionality to all business units Develop effective presentations to describe the potential uses and benefits of business processes enabled using the business applications Understand the suite of D365 applications and Frette business process requirements such as to be able to recognize and promote opportunities to leverage the applications to improve Frette business operations and operating performance Qualifications SKILLS AND QUALIFICATIONS: • 4 year degree in computer science, accounting, business, or equivalent experience 3-5 years of experience working with Microsoft Dynamics 365 ERP applications especially Supply Chain/Finance & Operations/Retail modules highly preferred MS Dynamics 365 or AX ERP applications: AP, AR, GL, Retail, Sales Order Processing, Purchase Order Processing, Inventory, and Project Accounting a plus Knowledge of PowerBI, SSMS and PowerApps is a plus Retail/Wholesale/Logistics/Finance experience is a plus Excellent verbal and written communication skills Excellent problem-solving skills and comfort with ambiguity in addressing yet-to-be defined client business challenges especially where there is no precedent Ability to effectively communicate complex business processes and application solutions to users at all levels Understanding of the standard packaged systems implementation process Understanding of the standard software development life cycle Strong team player skills: flexible, friendly, collegial, and enthusiastic Additional Information All your information will be kept confidential according to EEO guidelines. It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role Canary Technologies is scaling rapidly in the US, and the Product Strategy & Operations team needs a hands-on strategic operator to own the analytics infrastructure, operating rhythms, and cross-functional processes that keep the business running and growing. As the Senior Product Strategy & Operations Manager, you will be the connective tissue between Product, Customer Success, Sales, and Data Engineering teams, turning messy data into trusted KPIs, building scalable reporting that leadership relies on, and driving the operational cadences that make the entire company run smoothly. This role partners deeply with every pod in the product org. If you love building systems that make teams smarter and faster, and you want direct influence on how a high-growth company operates, this is your role.Responsibilities • Be the glue between GTM and EPD, • Help EPD with the various activities that touch cross-functional teams: product and launches, enablement, feedback loops, etc., • Collaborate with Product Leads and PMs to instrument new features, define success metrics, and deliver launch reporting that informs iteration., • Quantify operational improvements and communicate impact clearly to team. Build measurement frameworks that become organizational standards., • Inform product strategy and roadmap prioritization through data-driven analysis, competitive intelligence, and customer insights that sharpen the team's bets., • Shape cross-functional planning processes that translate strategy into measurable team commitments., • Identify systemic inefficiencies across product operations and propose scalable solutions, whether through tooling, process design, or automation.Qualifications, • Comfortable working across functions (Product, CS, Sales, Marketing) in a fast-paced, high-growth environment with evolving priorities., • 5+ years in product operations, strategy & operations, analytics, or a related role, ideally in B2B SaaS or technology., • SQL skills and hands-on experience with BI and analytics tools (Looker, Tableau, Omni, or similar) to build dashboards and data models., • Track record of owning KPI frameworks, building reporting cadences, and driving data-informed decisions across multiple stakeholders., • Strong operator with excellent program management skills, bias for action, and ability to drive complex initiatives from strategy through execution., • Excellent written and verbal communication. Able to present complex analyses to non-technical audiences and build buy-in for operational changes., • Bonus: Experience in hospitality tech, enterprise SaaS with strategic accounts, or building product analytics at a growth-stage company.Compensation The base salary range for this role is $105,000 -$155,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $15,000 – $25,000 annually. This brings the total expected cash compensation range to $120,000 - $180,000. Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal parts sanctuary and scene. We build spaces where anyone, with any body, can show up and feel better leaving than they arrived. JOB DESCRIPTION Bathhouse is seeking a knowledgeable, safety-minded, and detail-oriented Pool Technician to help maintain the health, cleanliness, and functionality of our thermal pools and water systems. This role is essential to delivering a safe, elevated guest experience and ensuring our facilities operate smoothly every day. The Pool Technician will monitor water quality, perform routine maintenance, troubleshoot equipment issues, and work closely with operations and facilities teams to uphold Bathhouse standards. RESPONSIBILITES • Perform daily water testing and log all readings accurately., • Balance water chemistry (chlorine, pH, alkalinity, etc.) according to established standards., • Inspect pumps, filters, heaters, dosing systems, and related equipment., • Perform routine cleaning of pools, drains, filters, and mechanical rooms., • Identify and troubleshoot issues quickly; escalate repairs when needed., • Conduct preventative maintenance on pool systems and associated equipment., • Maintain accurate maintenance records and service logs., • Ensure compliance with health and safety regulations at all times., • Respond to operational issues or guest-impacting concerns promptly., • Collaborate with facilities, lifeguard/wet area teams, and management to resolve issues and plan maintenance. QUALIFICATIONS • 2+ years of experience working with pools, spas, aquatic facilities, or similar environments., • Strong understanding of pool chemistry, filtration systems, pumps, and heaters., • Certified Pool Operator (CPO)., • Experience working in hospitality, spa, hotel, or fitness environments is a plus., • Detail-oriented, organized, and proactive about identifying issues early., • Comfortable working independently and collaborating across departments., • Ability to lift 50+ lbs and perform physical tasks as needed., • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays. COMPENSATION & BENEFITS • Hourly Rate: $30 - $32/hour., • Medical, Vision, and Dental insurance available for full-time employees., • Complimentary unlimited admission to Bathhouse., • Three "Plus One" guest passes per month., • 50% discount on services, retail products, and restaurant offerings.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Operations Lead supports Spa Management across multiple regional locations, as needed, by overseeing daily operations, providing team leadership, managing reservations, and ensuring exceptional guest service. Responsibilities encompass training, inventory management, payroll, scheduling, and financial reporting. This role also supports the management of the front desk, lounge, locker rooms, and ancillary facilities, such as fitness centers or pools, where applicable. The Supervisor communicates clearly with guests and staff to address their needs and concerns while maintaining exceptional customer service standards. Additionally, the Spa Operations Lead facilitates the timely and effective resolution of any guest or employee partner issues that arise throughout the day. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s philosophy of “Flawless Service, Every Guest, Every Day” along with Spa policies and procedures., • Anticipate guest needs and maintain Spa and TRILOGY’s service standards, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and the spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Ensure proper daily coverage in all operational roles for seamless guest service experience., • Greet guests warmly, offering a welcoming atmosphere upon arrival. Use professional language and etiquette while providing comprehensive tours of the spa facility., • Provide extensive knowledge to thoroughly describe and guide guests through all spa services, treatments, retail products, and amenities., • Responsible for daily spa operations, including opening and closing functions, cash handling procedures, general facility maintenance, and nightly point-of-sale bank audit reconciliation., • Oversee the Spa Attache team to ensure that spa and salon appointments are booked professionally and accurately according to guest preferences while managing the appointment schedule for maximum booking opportunities., • Ensure the spa team consistently delivers exceptional service by utilizing training materials for new and existing protocols, monitoring performance, documenting compliance with service standards and policies, and motivating the team toward success., • Ensure Spa Attaches receive proper training and support and are informed about treatments, groups, and other promotions., • Lead by example in promoting, selling, and upselling spa services, packages, and retail products to guests., • Maintain cleanliness in the spa facility, lounges, and retail area throughout the day., • Execute and communicate promotions, including developing marketing links from the spa booking system., • Ensure the spa team adheres to safety, sanitation, and disinfection standards by properly cleaning and sanitizing products, rooms, tools, and equipment in compliance with TRILOGY and state regulations., • Resolve guest concerns and communicate any complaints or maintenance issues to Spa Management., • Assist Spa Management with departmental scheduling needs., • Support Spa Management in maintaining provider licenses and renewals., • Participate in regular inventory processes with Spa Management to ensure sufficient stock levels of retail and professional supplies., • Assist in monitoring inventory, ordering product supplies, and preparing end-of-month reports., • Conduct daily inspections of the treatment room checklist, noting inconsistencies while collaborating with the spa support staff., • Support Spa Management in achieving monthly sales goals., • Assist the Spa Management with interviewing, hiring, onboarding, and training processes., • Provide support to the Spa Management team during all Group and VIP events., • Attend all relevant spa and hotel/resort meetings, such as staff meetings, hotel pre-con meetings, daily stand-ups, and weekly operations meetings., • Attend all mandatory vendor and company training sessions. REQUIRED EDUCATION AND PREFERRED EXPERIENCE • Must have a minimum of 2-year College associate’s degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities., • Previous Supervisory experience preferred., • At least 1-3 years’ experience in customer service, spa, hospitality, sales, and/or retail., • At least 1 year of luxury retail sales experience., • Must be sales-driven and have a customer service-oriented personality, as the position requires making spa/product recommendations and selling products and services., • Must be polished, professional, and strong command of written and verbal English., • Must be organized, proactive, and highly attentive to detail., • Must be proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • CPR and First Aid certified desirable. BENEFITS/PERKS • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off, • Discounts on Retail Products and Spa Services COMPENSATION: $22.50 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $22.50 - $28.93. This rate is only applicable for jobs to be performed at 111 SKIN SPA/CLINIC at The Plaza Hotel. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job DescriptionDescription: Director of Sales & Marketing Hotel Indigo Williamsburg – Brooklyn, NY Managed by StepStone Hospitality Hotel Indigo Williamsburg is seeking a dynamic, results-driven Director of Sales & Marketing to lead the hotel’s overall sales strategy and revenue growth. This role is ideal for an experienced hospitality sales professional with strong leadership, relationship-building, and strategic planning skills. The position focuses primarily on rooms revenue, group sales, and brand marketing initiatives. Key Responsibilities • Proactively solicit new and existing accounts to meet and exceed revenue goals through telephone, email, outside sales calls, virtual and in-person site inspections, and written communication., • Develop and execute strategic sales and marketing plans to maximize transient and group room revenue., • Identify new business opportunities while maintaining and growing existing client relationships., • Collaborate closely with hotel operations, revenue management, and ownership to ensure seamless execution of group business., • Lead, motivate, and oversee the sales team, setting individual goals and ensuring accountability., • Communicate performance results, forecasts, and action plans to ownership and senior leadership., • Quote group rates and manage availability in collaboration with revenue management to ensure optimal pricing strategies., • Drive brand awareness through digital marketing initiatives, social media engagement, and local partnerships., • Represent the hotel through community involvement, networking events, and industry organizations., • Maintain accurate sales activity records in the hotel’s sales and CRM systems., • Utilize hotel systems including Opera PMS and Delphi Advanced., • Work independently while maintaining strong communication across all hotel departments., • Provide weekend coverage as needed to support business demands., • Perform additional duties as assigned by the General Manager and Vice President of Sales & Marketing. Preferred Skills & Qualifications • Proven hospitality sales leadership experience, preferably within a lifestyle or boutique hotel environment., • Strong organizational, analytical, and multitasking abilities., • Excellent verbal and written communication skills., • Proficiency in Microsoft Office (Word, Excel, Outlook) and web-based platforms., • Self-motivated, detail-oriented, and results-driven with a high level of professionalism and ethical standards., • Demonstrated ability to build relationships and work collaboratively in a team-oriented environment., • Flexible schedule with availability to meet clients, including occasional weekends. Schedule & Work Environment • Typical schedule: Monday through Friday, with weekend availability as needed., • Position is on-site at Hotel Indigo Williamsburg, Brooklyn, NY., • Willingness to travel locally for sales calls and networking events as required. Benefits • Competitive salary, • 401(k) with company match, • Health, Dental, Vision, and Life Insurance, • Paid Time Off & Holiday Pay, • Employee Hotel Discounts Equal Opportunity Employer StepStone Hospitality is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements:

Job Description NH Collection New York Madison Avenue is seeking an accomplished Upper Upscale Lifestyle Director of Sales & Marketing to lead the team. Set on Madison Avenue in a restored 1923 landmark building, NH Collection New York Madison Avenue places guests at the crossroads of Midtown’s business, culture, and transportation hubs. Steps from Grand Central Terminal, Fifth Avenue shopping, Bryant Park, the New York Public Library, and the Empire State Building, the hotel offers seamless access throughout Manhattan - and beyond - via nearby public transit and regional trains. Guests also enjoy exclusive access to curated experiences and preferred offerings at select nearby attractions, including some of New York’s most iconic landmarks. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: • Highly competitive annual salary of $170,000-$190,000 based on experience, • Bonus eligibility, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: • Develop and execute a comprehensive sales and marketing strategy to drive revenue across all market segments: corporate, leisure, group, and catering., • Cultivate and maintain strong relationships with key corporate accounts, meeting planners, and travel industry partners., • Lead and inspire a high-performing sales and marketing team with a focus on results, collaboration, and creativity., • Oversee the digital marketing strategy, ensuring optimal presence across all online channels, social media platforms, and luxury brand partnerships., • Analyze market trends, competitive intelligence, and performance metrics to adjust strategy and seize new opportunities., • Represent the hotel at key industry events, trade shows, and networking functions to position the property as the market leader. REQUIRED SKILLS/ABILITIES: • Minimum 3-5 years of experience in a Director of Sales and Marketing capacity within a luxury, upscale and/or boutique hotel environment is required., • Independent lifestyle experience is required., • NYC experience is required. East Side preferred., • Hands on account management for corporate accounts (domestic and international), diplomatic and consortia experience required., • Proven track record of consistently exceeding sales targets and delivering exceptional results., • Inspirational leader with a collaborative, hands-on style and the ability to foster talent., • Expertise in digital marketing, brand positioning, and revenue optimization., • Exceptional communication, negotiation, and presentation skills., • Ability to thrive in a fast-paced, entrepreneurial environment and adapt quickly to market dynamics.

Job Description Job Summary: We are seeking an innovative and results-driven individual to join our team as a Property Director of Revenue Strategy. This is a property-based leadership role, embedded within the hotel and integral to both day-to-day execution and long-term strategic success. In this key role, you will be responsible for developing and executing revenue management and commercial strategies for an independent hotel. Your focus will be on driving revenue generation, optimizing market positioning, and maximizing profitability through close collaboration with property operations, sales, digital marketing, and finance teams. The ideal candidate will have a strong background in commercial strategy, exceptional analytical skills, and the ability to lead teams toward achieving revenue growth and sustained business success. Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s highly competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with every stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline views, delivering a truly elevated guest experience. Newly acquired by Dan Hotels and slated for renovation in 2027, this is a fantastic opportunity to reestablish reputation and set a new course for NoMo SoHo. Reports To: General Manager, with a dotted-line reporting relationship to the Regional Vice President of Revenue. Responsibilities: • Lead the development and execution of commercial and revenue strategies to drive revenue growth and profitability for the property., • Collaborate closely with property-level teams, including the General Manager, sales, marketing, operations, and finance, to align commercial strategies with the hotel’s overall business objectives., • Conduct in-depth analysis of key performance indicators (KPIs), market trends, and competitor pricing to identify opportunities and optimize strategies., • Utilize demand forecasting, booking trends, and historical data to optimize pricing, inventory allocation, and distribution channels., • Oversee the implementation of sales and marketing initiatives that complement revenue management goals and enhance the hotel's market position., • Establish and maintain relationships with distribution partners, OTAs, GDS, and other key channels to maximize visibility and revenue potential., • Develop strategies for group bookings, corporate accounts, and other key revenue-generating segments in collaboration with the property team., • Stay informed on industry trends, technological advancements, and emerging best practices to continuously refine strategies and drive performance., • Provide leadership and mentorship to the property’s commercial team, ensuring alignment with revenue and business objectives. Qualifications: • Bachelor's degree in Hospitality Management, Business Administration, or a related field; advanced degree or certification preferred., • Proven experience in revenue management or commercial strategy within the hospitality industry, with strong leadership capabilities., • New York experience required., • Strong analytical and data interpretation skills with the ability to translate insights into actionable strategies., • Proficiency with revenue management systems (e.g., IDeaS), Opera/Opera Cloud, SynXis, and CRM tools., • Excellent interpersonal and communication skills, with the ability to influence cross-functional teams., • Strategic mindset focused on revenue growth, market share, and profitability., • Demonstrated ability to lead, mentor, and develop high-performing teams., • Adaptability in a fast-paced environment with the ability to lead change initiatives., • In-depth knowledge of revenue management principles and hospitality industry best practices., • Experience managing revenue strategy for an independent or boutique hotel., • Experience working in an environment that partners with a management company, asset management, and ownership teams. Preferred Qualifications: • Multilingual proficiency relevant to the property's target market., • Strong project management skills with a track record of delivering complex initiatives., • Advanced proficiency with Opera PMS, SynXis CRS, and IDeaS RMS. About Crescent Hotels & Resorts At Crescent Hotels & Resorts, we are a team of hospitality professionals dedicated to delivering exceptional guest experiences. As part of our team, you will have the opportunity to grow, thrive, and make a meaningful impact. We celebrate diversity and are committed to creating a workplace where everyone feels they belong. You can expect: • Highly competitive wages, • Exceptional benefit plans for you and your family, • 401K matching program, • Flexible scheduling for work-life balance, • Employee discounts at Crescent-managed properties across North America Join our team and start your journey where You Belong. We Care. Shine Bright with Crescent Hotels & Resorts.

Job Description Objective The Content Manager's primary responsibility is to pilot and improve our content management system while helping to develop unique and attractive travel content to drive bookings and engagement from our members. Job Description • Learn the nuts and bolts of our content management system and take the lead on ensuring accurate and quality content, • Determine what makes a hotel or resort unique and desirable for someone contemplating a vacation and use this information to produce copy that inspires trust, • Work with our hotel partners to secure marketing collateral, • Develop destination specific content that demonstrates why a particular is special, • Coordinate graphics with designers and upload content into our content management system, • Create interesting and engaging blog posts and magazine articles for the luxury traveler, • Assist with managing campaigns including scheduling and publishing, • Research travel trends and build strategies to increase readership as well as time on site, • Represent the company and assist with building the company’s profile with publications, influencers, and associations Requirements • Bachelor’s Degree or equivalent preferred, • 4+ years of relevant experience as a journalist, copywriter, editor, or digital content manager preferably with some focus on luxury travel, • Key Attributes, • Smart and Creative, • Friendly and Likeable, • Passionate about Travel and Storytelling, • Flexibility to travel often, • Ability to work well from various environments (office, hotel room, home, etc), • Strong written communication skills, • Hard working and able to work across time zonesCompany DescriptionVIP Traveler partners with leading luxury hotels and resorts to create high-impact campaigns that drive awareness, engagement, and incremental bookings from affluent travelers. Our partnerships combine compelling storytelling, curated offers, and strategic marketing to introduce properties to a highly engaged audience of travelers.VIP Traveler partners with leading luxury hotels and resorts to create high-impact campaigns that drive awareness, engagement, and incremental bookings from affluent travelers. Our partnerships combine compelling storytelling, curated offers, and strategic marketing to introduce properties to a highly engaged audience of travelers.

Job DescriptionThe Rinaldi Group, a 25-year award-winning and nationally recognized General Contracting and Construction Management firm located just outside the Lincoln Tunnel in Secaucus, NJ with a $700-Million annual book-of-business at it's core in NYC and NJ with separate stand-alone operations in Miami, FL, Washington, DC, Tempe, AZ and Dallas, TX, seeks a high-rise Estimator, Quantity Surveyor & Cost Engineer for full-time employment. Requirements: • Must have a 4-year architecture, engineering or technical degree with 5-years min. full ground-up high-rise residential, hotel and office experience. Responsibilities include full quantity take-offs or surveys, estimates and budgets ranging from Conceptual & Schematic through Design-Development and Construction Documents for GMP-CMA Contract models. Qualifications:Must be capable of Take-Offs, Quantity Surveys & full Estimates & Budget presentations for ALL 16-CSI Trade Classifications from Divisions 2 & 3 - Excavation, Foundation & SOE to Divisions 15 & 16 MEPS and all Trades in between, including but not limited to Division 3 - Superstructure, Division 4 - Masonry, Division 5 - Misc. & Orn. Iron & Structural Steel, Division 6 - Rough & Finish Carpentry – Framing, Division 9 - Taping & Drywall, Division 7 - Waterproofing, Caulking & Roofing, Division 8 - Doors, Frames & Hardware and Building Envelope, including but not limited to Punched Windows, Window-wall & Curtainwall, Aluminum & Metal Panels and Division 9 - Exterior Stucco & EFIS, as well as Interior, Finishes such as but not limited to Ceramic Tile & Stone, Flooring, Painting and Kadex, Divisions 10, 11 & 12 - Specialties & Equipment, Division 13 - Furnishings & Finishes, Division 14 - Elevators & Conveying Systems and Divisions 15 & 16 - Sprinkler, Plumbing, HVAC & Electrical. Note: Only those with this specific background and full-range experience shall be considered. Individuals with backgrounds in one or several of these Divisions, but not all, will not qualify for this position. We are looking for ALL levels of Estimators from Jr. Estimators to Sr. Estimators with salary being open and negotiable and commensurate with the Candidate's years of qualifying experience, educational background, corporate history and other personal and professional qualifications such as licenses, certifications and degrees. • Jr. Estimators with 5-years experience as outlined herein, Salary offer range starts at $105,000/year., • Estimators with 10-years experience as outlined herein, Salary offer range starts at $135,000/year., • Estimators with 15-years experience as outlined herein, Salary offer range starts at $175,000/year., • Sr. Estimators with 20-years experience as outlined herein, Salary offer range starts at $225,000/year. If, as an Estimator, you have the ability to source work through clients with whom you have a standing relationship such that you can bring their work with you, you will earn in addition to your salary, profit-sharing under our Fee, the percentage of which will be finalized as a part of your overall salary and compensation package held under your Employment contract with the firm. In addition to above market salaries, the firm pays full benefits (health, dental & eye glass) along with providing a 401-K retirement plan with up to a 4% employer match and personal life and disability insurance packages as well. Visit us at www.rinaldinyc.com and check us out on Facebook, Instagram, LinkedIn, Twitter, Google and Youtube. Please email resumes to HR@rinaldinyc.com.

Job Description About Our Role: The Senior Manager of Training & Transitions serves as the driving force behind onboarding, service standards, and change management for the Trailborn Portfolio. This role partners closely with property leadership to build capable teams, ensure smooth operational transitions, and create consistent guest experiences. Essential Functions: • Training Program Development & Delivery — Architect, maintain, and facilitate training curricula for all hotel departments, ensuring content stays current (and property-specific as appropriate) with brand standards and compliance requirements., • Culture & Service Standards Onboarding — Develop and maintain clear, accessible materials that articulate the Trailborn way of working and serving guests, ensuring every new hire understands and connects with the brand's service philosophy from day one., • Transition & Change Management — Partner in leading the people-side of hotel openings, rebrands, and operational changes; develop transition playbooks and serve as the on-site training lead during these periods., • Performance & Competency Assessment — Partner with GMs and department heads to identify skill gaps, evaluate training effectiveness, and report on key metrics including GSS Scores., • Train the Trainer Program — Certify and develop property-level trainers at each hotel, equipping them with facilitation skills, coaching techniques, and the tools needed to deliver consistent training independently. Qualifications • 5+ years of experience in training, talent development, or organizational effectiveness, (ideally in a hospitality setting)., • Demonstrated ability to design and deliver multi-property or multi-site training programs., • Willingness and ability to travel up to 50% of the time across U.S. hotel locations., • Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field preferred., • Familiarity with Learning Management Systems (LMS) and e-learning authoring preferred.

Job Description Overview Opportunity: Assistant Director of Finance HHM Hotels is looking for a strategic Assistant Director of Finance to support a cluster of properties in the New York City market. This role will manage the day-to-day operation of the accounting office and assist the regional Controller in providing financial leadership to the business. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control. Assist with capital expenditure plans (Return On Investment Analysis), owner relations and owner reporting. Your Growth Path Director of Finance– Area Director of Finance -- Regional Director of Finance Your Focuses • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Analyze financial data of operations, in order to advise hotel management and to assist in maintaining an efficient operation., • Leverages strong functional leadership and communication skills to influence the management team and to lead own team., • Submits reports in a timely manner, ensuring delivery deadlines., • Ensures profits and losses are documented accurately., • Achieves and exceeds goals including performance goals, budget goals, team goals, etc., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued., • Compiles, codes, categorize, calculate, tabulate, audits, or verify information or data., • Maintains a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks., • Generates and reviews financial reports that are linked to the plan’s financial goals., • Provides analytical support during budget reviews to identify cost saving and productivity opportunities., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management.Your Background and Skills, • Bachelor’s Degree required, preferably in Accounting or Finance., • Minimum 3-5 years as assistant Controller in Hotel. HHM Benefits and Perks • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Quarterly Bonuses and Incentives, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Technology Reimbursements Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Triumph Hotels operates six distinctive boutique hotels across New York City. From traditional luxury and graceful elegance to downtown chic, each property offers a unique guest experience shaped by the character of its neighborhood and the architectural heritage of the city. Triumph Hotels is seeking a Digital Marketing Manager to drive direct revenue growth through performance marketing, digital acquisition, paid media, website optimization, and analytics. Reporting to the Vice President of Commercial Strategy, this role is responsible for activating and optimizing digital marketing programs that increase brand visibility, guest acquisition, direct bookings, and overall portfolio profitability. The Digital Marketing Manager serves as the organization's subject matter expert for digital marketing performance, audience targeting, attribution, and conversion optimization. Working in close partnership with the Marketing Associate, this role translates brand campaigns, social media initiatives, promotional offers, and content strategies into high-performing digital marketing programs across paid, owned, and emerging channels. Together, these roles ensure alignment between brand objectives, guest engagement, and commercial performance. This role serves as the organization's subject matter expert for digital marketing performance and provides actionable insights that improve guest acquisition, engagement, and direct booking results. The Digital Marketing Manager partners closely with the Marketing Associate to activate brand campaigns, promotional initiatives, social media content, and audience engagement strategies across paid and owned digital channels. Together, these roles ensure alignment between brand objectives, guest engagement, and commercial performance. Key Responsibilities Performance Marketing & Acquisition • Own paid media strategy and execution across Google Ads, Meta Ads, display advertising, retargeting, and emerging channels., • Manage media budgets and optimize ROAS, CPA, conversion rates, and revenue contribution., • Develop and execute SEO and SEM strategies to improve visibility and direct booking performance., • Conduct keyword research and apply insights across campaigns and website content., • Monitor competitor activity and market trends to identify growth opportunities., • Metasearch Management, • Manage hotel metasearch programs including Google Hotel Ads, TripAdvisor, and other hotel metasearch platforms., • Optimize bidding strategies and channel performance to maximize direct bookings and return on investment., • Display & Programmatic Advertising, • Manage display, retargeting, and programmatic advertising campaigns to increase awareness, consideration, and conversion., • Develop audience segmentation strategies to improve campaign performance and efficiency., • Emerging Digital Channels, • Evaluate and test new digital acquisition channels, media opportunities, and marketing technologies., • Recommend innovative strategies to improve guest acquisition and direct revenue performance, • OTA Displacement, • Develop initiatives that increase direct bookings and reduce reliance on third-party distribution channels., • Partner with Revenue Management to support profitable channel mix objectives Website & Conversion Optimization • Monitor website performance, user experience, and booking funnel effectiveness., • Partner with website vendors and internal stakeholders to improve conversion rates and direct revenue., • Conduct A/B testing, landing page optimization, and user journey enhancements., • Partner with the Marketing Associate to develop audience segmentation, CRM initiatives, and first-party data strategies that improve guest acquisition, retention, and direct booking performance. Analytics & Reporting • Serve as the primary owner of digital marketing analytics and attribution reporting., • Develop dashboards and reporting frameworks to measure campaign effectiveness., • Utilize Google Analytics, SEMrush, Search Console, and other platforms to generate actionable insights., • Provide recommendations based on user behavior, channel performance, and conversion trends. Social Media Advertising & Campaign Management • Develop and execute paid social media campaigns across Meta, Instagram, LinkedIn, TikTok, and emerging platforms., • Manage audience targeting, segmentation, retargeting, and lookalike audience strategies., • Create campaign briefs and partner with the Marketing Associate to translate brand initiatives into high-performing social campaigns., • Optimize campaign performance based on engagement, reach, conversion, and revenue objectives., • Conduct A/B testing of creative, messaging, audience segments, and offers., • Monitor social media advertising trends and identify new opportunities for guest acquisition and direct bookings., • Analyze campaign performance and provide actionable recommendations to improve results. Support hotel openings, promotions, seasonal campaigns, and portfolio-wide marketing initiatives through paid social activation. Marketing Platforms & Digital Infrastructure • Manage relationships with digital vendors and technology partners supporting marketing performance and reporting., • Ensure accurate attribution, tracking, and measurement across all digital channels., • Administer digital marketing platforms, advertising accounts, analytics tools, tag management systems, and conversion tracking technologies., • Develop annual digital media plans and forecast channel investments to support commercial objectives and maximize return on marketing investment., • Provide ongoing performance insights and recommendations to improve creative effectiveness, audience targeting, landing page performance, and campaign conversion rates. Qualifications • Bachelor's degree in Marketing, Business Administration, or related field preferred., • Three to five years of hands-on digital marketing experience., • Strong expertise in Google Ads, SEO, SEM, Google Analytics, Search Console, and digital advertising platforms., • Experience with website optimization, conversion rate optimization, and analytics tools., • Strong analytical skills and ability to translate data into actionable recommendations., • Excellent project management and organizational skills., • Outstanding written and verbal communication skills. Ability to manage multiple projects effectively under tim

Job DescriptionConference Services Manager- Corporate Dining Location: Weehawken, NJSalary: $75,000/Yr. - $87,500/Yr.Other Forms of Compensation: Benefits. Submit resume to: https://jobs.compassgroupcareers.com/job-invite/1534003/ Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! As a Conference Services Manager, you will lead the guest experience for a premier corporate dining and conference environment, ensuring seamless, high-touch service for executive-level clients and guests. You will oversee a team of conference coordinators and reception professionals, driving excellence in hospitality, operational execution, and client engagement. This role is responsible for delivering an elevated service experience that reflects the standards of a sophisticated corporate dining and meeting destination. Submit resume to: https://jobs.compassgroupcareers.com/job-invite/1534003/ Key Responsibilities: • Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers, Audio Visual Manager, and Administrative Assistant, and oversees the activities of Conference Services Operation through the individuals mentioned above., • Ensures that department personnel are following all procedures, policies, and guidelines, as established by Company Conference Center management., • Responsible for anticipating needs, forecasting results, analyzing, and arranging work processes for personnel in the department., • Establishes and maintains rapport with outside purveyors who provide services for the Hotel and its guests through the Conference Services Department., • Forecasts department revenues (package revenue, audio visual, room rental, business center, and Conference Management), payroll, and meeting covers (CMP/MMP/DMP and a la carte) on an annual/quarterly/monthly basis. Preferred Qualifications: • Bachelor’s degree and a minimum of five years of conference or catering event management experience., • Experience in Event Catering Management experience., • Previous experience as a Hotel Director of Conference Services preferred., • Superior quantitative, oral, and written communications and problem-solving/strategizing skills., • Experience with EMS ideal., • Excellent overall computer skills with advanced knowledge of Excel and PowerPoint., • Proactive mindset to anticipate and support changes in our business., • Conformity to the highest standards of personal integrity and ethical behavior., • Exceptional customer service abilities. Apply to Restaurant Associates today!Restaurant Associates is a member of Compass Group USAClick here to Learn More about the Compass Story Associates at Restaurant Associates are offered many fantastic benefits: • Medical., • Dental., • Vision., • Life Insurance/ AD., • Disability Insurance., • Retirement Plan., • Paid Time Off., • Holiday Time Off (varies by site/state)., • Associate Shopping Program., • Health and Wellness Programs., • Discount Marketplace., • Identity Theft Protection., • Pet Insurance., • Commuter Benefits., • Employee Assistance Program., • Flexible Spending Accounts (FSAs)., • Paid Parental Leave., • Personal Leave. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf Applications are accepted on an ongoing basis.Restaurant Associates maintains a drug-free workplace.

Job Description Overview Opportunity: Senior Accounting Manager The Hyatt Union Square is looking for a well-versed Senior Accounting Manager to guide property accounting processes within a portfolio of 3 hotels. In this role, you will be preparing timely and accurate financial statements in accordance with generally accepted accounting principles (GAAP) and established standards. Provide training to property accounting professionals to achieve highest level of financial compliance in regards to company accounting policies and procedures. Your Growth Path Property Assistant Director of Finance/Controller – Property Director of Finance/Controller – Regional Director of Accounting Your Focus • Review the monthly balance sheet packs of decentralized properties to ensure the timely and accurate preparation of accounting records and financial statements to review with the V.P. of Finance and then develop a standardized report of any issues or concerns to the property Controller/Director of Finance., • Develop and implement procedures and necessary training to promote the efficient, effective and timely completion of accounting activities by decentralized property accountants., • Perform on-site task force assignments during lapse of coverage within accounting teams. In addition support regional accounting teams as deemed necessary due to turnover/PTO., • Handle day to day requests from property Controllers and on-property staff., • Provide financial analysis as required for individual properties or hotel portfolios., • Assist with hotel transitions in and out of the portfolio and on-boarding/training of property teams in accounting disciplines., • Assist with both internal and external audits to ensure complete, timely and accurate responses to information requests., • Work closely with Regional Directors of Accounting, Controllers and the Vice President of Financial Services to ensure effective coordination of activities between Accounting and Operations., • Provide oversight of records management including organization and coordinate destruction of records as necessary., • Ensure compliance and satisfaction of all government, company, franchise and ownership requirements throughout job performance., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other job related duties as requested by management. Your Background and Skills • Bachelor’s degree in accounting or finance required., • Experience administering web-based training preferred. HHM Benefits and Perks • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Requires sitting for extended periods, use of hands and fingers to operate computers and keyboards., • Occasional travel is necessary. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It