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Job Description ABOUT ELYSÉE NEW YORK Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies. POSITION OVERVIEW Reporting to the Director of Sales & Marketing, the Reservations Manager oversees all reservations functions, inventory integrity, reservation communications and booking quality. This role ensures each guest interaction reflects the Elysée New York luxury experience while supporting revenue optimization and operational excellence. ESSENTIAL JOB FUNCTIONS RESERVATIONS LEADERSHIP • Manage all reservation activity, inventory controls, booking accuracy and reservation standards GUEST COMMUNICATION • Ensure timely, personalized and professional communication after arrival REVENUE AND INVENTORY MANAGEMENT • Partner closely with Revenue Management and Front Office leadership to maximize occupancy and rate performance while protecting the guest experience LEADERSHIP AND TEAM DEVELOPMENT • Recruit, train and coach reservations personnel and establish service expectations QUALITY ASSURANCE AND BRAND STEWARDSHIP • Audit reservations processes and communications to ensure consistency with Leading Quality Assurance and Forbes-level standards, • Conduct regular service observations, departmental inspections, and audits, and lead corrective action when standards are not met, building a level of consistency guests can trust, • Maintain accurate training and quality-assurance documentation, and support pre-opening, reopening, and repositioning initiatives as required, • Maintain flexibility to support the hotel's needs, including mornings, evenings, weekends, and holidays REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Strong leadership presence and a genuine passion for luxury hospitality., • Exceptional verbal and written communication skills, • Understanding of luxury reservations practices, • Strong analytical and organizational capabilities, • Expertise with CRS and PMS platforms, • Attention to detail and guest-centric decision making. REQUIRED QUALIFICATIONS • Bachelor’s degree or equivalent experience, • Minimum three years of hotel reservations, revenue management, front office or rooms division experience, including at least one year of leadership responsibility, • Luxury hotel experience strongly preferred, • Demonstrated experience operating within a Leading Quality Assurance and/or Forbes Five-Star service standards environment is required, • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays, • Experience opening, reopening, repositioning, or launching a hotel, restaurant, lounge, or new hospitality concept, • Experience preparing teams for Leading Quality Assurance, Forbes, or comparable Five-Star quality assessments, or previous experience with The Leading Hotels of the World or a comparable luxury organization WHY JOIN ELYSÉE NEW YORK AND CRESCENT HOTELS & RESORTS Joining Elysée New York is an opportunity to help shape the re-emergence of a legendary New York hotel and to build a new standard of intimate, personalized luxury hospitality. The Reservations Manager plays a key role in shaping first impressions of Elysée New York and helping define a personalized luxury guest journey from the earliest stage of the booking process. We invite candidates who believe that luxury is defined not by formality alone, but by generosity, discretion, and the ability to make every guest feel genuinely seen, to join us and help build a place where every guest, and every team member, belongs. EQUAL OPPORTUNITY STATEMENT Elysée New York Hotel and Crescent Hotels & Resorts are Equal Opportunity Employers, including Protected Veterans and Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the applicable Know Your Rights notice from the United States Department of Labor.

Job Description HIRING IMMEDIATELY: Michelin-starred Ai Fiori, from famed hospitality firm Altamarea Group and located at the Langham New York Hotel, is looking for an energetic & passionate staff members join the team. Ai Fiori showcases modern interpretations of cuisine from the French and Italian Riviera and offers employees the opportunity to work with quality Italian cuisine & wine/spirits, a respectful, safe, professional work environment, and a management team uniquely invested in the growth and success of all team members. Responsibilities include: • Serve as key member of a talented and diverse culinary team and restaurant, preparing and executing the menu at the direction of Chefs with utmost quality and precision, • Learn and handle the various stations (garde manger, pasta, grill, saute), which includes preparing and cleaning stations properly, stocking stations adequately for service, and communicating actively with Chefs and colleagues to facilitate smooth and efficient kitchen, • Work in a high volume and intensity kitchen and work environment and be able to handle rigors of busy services while maintaining quality and consistency, • Support other areas of the kitchen as needed, and be able and willing to assist teammates in the kitchen as needed, including handling duties of other stations, • Maintain clean restaurant and adhere strictly to all COVID-19 health and safety standards Requirements include: • At least 1 year of relevant restaurant and culinary experience preferred, • Genuine passion for cooking, restaurant hospitality, and learning new skills, • Highly organized, productive, and able to work meticulously in a high-intensity kitchen/work environment, • Energetic and friendly personality, with strong willingness and ability to work as part of a cohesive team and to support colleagues regardless of role, • Willingness to take direction from Chefs, embrace change and innovation, and to learn and adapt to new systems, service steps, and health and cleaning procedures, • Broad and flexible availability to work – AM/PM service and prep/production, • Physical requirements include: the ability to lift and carry items up to 50lbs and to stand, walk up and downstairs, and exert well-paced mobility for an extended period of time We offer medical, dental, and vision benefits after 90 days of employment for full-time employees. If you are interested in joining the Ai Fiori team, please submit your resume. Attachments that cannot be opened will not be considered. Altamarea Group is an Equal Opportunity Employer.

Job DescriptionDescription: LITTLE RUBY'S IS HIRING Open Call Details Dates: Tuesday, 10/6 & Wednesday, 10/7 Times: 11:30am - 2:30pm Location: Little Ruby's East Village We are currently hiring for the following positions across all our restaurants: • Line Cooks, • Dishwashers, • Sous Chefs Please bring a hardcopy of your resume! We are looking for team members who are passionate about exceptional food and providing a memorable guest experience. We can't wait to meet you. Benefits: • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Vision insurance Work Location: In person Job Summary Ensure quality and consistency of all food menu items. Interacts with fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook., • Anticipate and accommodate the needs of the guests., • Handles all allergy and/or dietary restrictions and modifications., • Accurately follows all orders received from the POS system and/or direction from the expeditor., • Maintains cleanliness and sanitation of assigned station, the kitchen and the entire venue., • Follow supervisor’s instructions, communicate with and supports co-workers, while being a team player., • Possesses in-depth knowledge of assigned recipes with the ability to execute them to company standard., • Possesses general knowledge of the venue., • Complies with Department of Health and company sanitation standards., • Communicates product needs to the chefs and the support staff., • Required to check cover counts, BEOs and/or Fire Sheets., • Properly sets-up station and performs opening/closing procedures as directed by management, including:, • Stocks station with prescribed supplies., • Sets “mise en place” following FIFO and company standards., • Wipes down and sanitizes station., • Performs opening side-work as prescribed., • Performs closing side-work as prescribed., • Reports all breakage, damage of equipment or furniture immediately to management., • Attends and participates in daily pre-service meetings (where applicable)., • Attends and participates in any training sessions or departmental meetings., • Learn by listening, observing other team members and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of Company, its partners and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members. Requirements: Education, Experience and Skill Requirements • Company in-venue Line Cook training and Food Handling Certificate., • Previous culinary experience preferred., • Experience as a line cook in a high-volume culinary operation preferred., • Must be able to stand, lift and bend for extended periods of time., • Must be able to bend and lift to 50 lbs., • Role may include job duties or tasks requiring repetitive motion., • Exposure to hot kitchen elements or cleaning materials., • Must be able to work and remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Job DescriptionDescription: LITTLE RUBY'S IS HIRING Open Call Details Dates: Tuesday, 10/6 & Wednesday, 10/7 Times: 11:30am - 2:30pm Location: Little Ruby's East Village We are currently hiring for the following positions across all our restaurants: • Line Cooks, • Dishwashers, • Sous Chefs, • Prep Cooks Please bring a hardcopy of your resume! We are looking for team members who are passionate about exceptional food and providing a memorable guest experience. We can't wait to meet you. Benefits: • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Vision insurance Work Location: In person Job Summary Ensure quality, consistency and production of all food items. Interacts with fellow employees, and supervisors in a polite and courteous and to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook., • Anticipate and accommodate the needs of all team members., • Handles all food items by washing, chopping, and cutting according to recipe specifications., • Maintains cleanliness and sanitation of assigned station, the kitchen and the entire venue., • Labels and stores all product following FIFO and company standards., • Required to check production lists and assignments., • Follow supervisor’s instructions, communicate with and support co-workers while being a team player., • Possesses in-depth knowledge of assigned recipes with the ability to produce them to company standard., • Possesses general knowledge of the venue., • Complies with Department of Health and company sanitation standards., • Communicates product needs to the chefs, sous chefs and the support staff., • Properly sets-up prep station and performs other opening/closing procedures as directed by management, including:, • Stocks station with prescribed supplies., • Wipes down and sanitizes station., • Performs opening side-work as prescribed., • Performs closing side-work as prescribed., • Reports all breakage, damage of equipment or furniture immediately to management., • Attends and participates in daily pre-service meetings (where applicable)., • Attends and participates in any training sessions or departmental meetings., • Learn by listening, observing other team members and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of Company, its partners and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members. Requirements: Education, Experience and Skill Requirements • Company in-venue Prep Cook training and Food Handling Certificate., • Previous culinary experience preferred., • Experience as a prep and/or line cook in a high-volume culinary operation preferred., • Must be able to stand, lift and bend for extended periods of time., • Must be able to bend and lift to 50 lbs., • Role may include job duties or tasks requiring repetitive motion., • Exposure to hot kitchen elements or cleaning materials., • Must be able to work and remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Job Description ABOUT ELYSÉE NEW YORK Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York by Wunderkind Hotels is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies. ABOUT SALON SANSSOUCI At the heart of Elysée New York is Salon Sanssouci, the hotel's intimate, residential-style lounge, inspired by the elegance and relaxed hospitality of Sanssouci Palace in Potsdam, Germany. More than a hotel lounge, Salon Sanssouci is the social and cultural living room of the hotel, which has been a New York City icon for 100 years. Salon Sanssouci is a place where guests begin their morning, gather throughout the day, and settle into evening conversation. True to its French meaning “without worries,” Salon Sanssouci carries the details, so guests never have to. The experience is refined but never formal, handled with warmth and discretion. POSITION OVERVIEW Elysée New York is seeking a skilled, detail-driven Line Cook to prepare and present high-quality food across Salon Sanssouci and the hotel's food and beverage operations. Reporting to the Executive Sous Chef, this individual executes approved recipes with consistency and precision, upholding Leading Quality Assurance standards in every dish that leaves the kitchen. The Line Cook works collaboratively with the Executive Sous Chef, Line Cooks, Stewarding, and Food & Beverage teams to support daily culinary operations and maintain a clean, safe, and efficient kitchen environment, contributing to an exceptional guest dining experience. ESSENTIAL JOB FUNCTIONS CULINARY PREPARATION AND QUALITY • Prepare and present menu items accurately and consistently, following approved recipes, production sheets, and banquet event orders., • Inspect and accept all daily incoming food deliveries, • Prepare multiple menu items simultaneously while maintaining quality, consistency, and timing across the line., • Apply strong food preparation techniques and cooking methods, operating kitchen equipment safely and efficiently., • Maintain proper food storage, labeling, dating, and inventory rotation procedures (FIFO) throughout the shift. FOOD SAFETY AND SANITATION • Follow food safety, sanitation, and HACCP principles, and comply with all health department regulations., • Maintain a clean, organized, and sanitary work area throughout service. COLLABORATION AND KITCHEN OPERATIONS • Communicate effectively with the Executive Sous Chef, Line Cooks, Stewarding, and Food & Beverage teams to ensure smooth, timely service., • Work both independently and collaboratively as part of the culinary team, supporting colleagues during high-volume periods., • Maintain strong organizational and time-management habits to keep the line running efficiently during service. QUALITY ASSURANCE • Uphold Leading Quality Assurance and Elysée New York culinary standards in every dish prepared., • Maintain consistency and attention to detail across every plate, recognizing that each dish contributes to the guest's overall impression of Elysée New York. REQUIRED QUALIFICATIONS AND SKILLS • Knowledge of food preparation techniques, cooking methods, and kitchen equipment., • Working knowledge of food safety, sanitation, HACCP principles, and health department regulations., • Strong organizational and time-management skills, with the ability to work efficiently in a fast-paced commercial kitchen., • Strong attention to detail and commitment to quality and consistency., • Ability to communicate effectively with culinary and Food & Beverage team members, and to work independently and collaboratively as part of a team., • Previous culinary experience within a hotel, restaurant, or comparable food and beverage environment., • Ability to obtain and maintain all required food handler certifications., • Experience within the New York City luxury hospitality market., • Previous experience with a luxury boutique or independent luxury property., • Multilingual capabilities are a plus, though not required. PHYSICAL REQUIREMENTS • Stand and walk for extended periods throughout the shift., • Frequently bend, stoop, kneel, reach, push, pull, and lift., • Lift and carry up to 50 pounds regularly, and heavier items with assistance., • Work in commercial kitchens with exposure to heat, steam, refrigeration, sharp equipment, and cleaning chemicals., • Perform repetitive motions involving chopping, mixing, lifting, and food preparation, safely operating commercial kitchen equipment throughout the shift. COMPENSATION AND BENEFITS • Competitive salary, benefits package, 401(k) eligibility, professional development opportunities, and hotel travel benefits available through eligible programs. WHY JOIN ELYSÉE NEW YORK Joining Elysée New York is an opportunity to help shape the re-emergence of a legendary New York hotel and to build a new standard of intimate, personalized luxury hospitality. The Line Cook shapes a guest's experience of Elysée New York, one plate at a time, work that is considered, exacting, and built to last, on a platform toward future hotel leadership growth opportunities. We invite candidates who believe that luxury is defined not by formality alone, but by generosity, discretion, and the ability to make every guest feel genuinely seen, to join us and help build a place where every guest, and every team member, belongs. EQUAL OPPORTUNITY STATEMENT Elysée New York, managed by Crescent Hotels & Resorts, is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the applicable Know Your Rights notice from the United States Department of Labor. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furtherm

Job Description ABOUT ELYSÉE NEW YORK Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York by Wunderkind Hotels is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies. ABOUT SALON SANSSOUCI At the heart of Elysée New York is Salon Sanssouci, the hotel's intimate, residential-style lounge, inspired by the elegance and relaxed hospitality of Sanssouci Palace in Potsdam, Germany. More than a hotel lounge, Salon Sanssouci is the social and cultural living room of the hotel, which has been a New York City icon for 100 years. Salon Sanssouci is a place where guests begin their morning, gather throughout the day, and settle into evening conversation. True to its French meaning “without worries,” Salon Sanssouci carries the details, so guests never have to. The experience is refined but never formal, handled with warmth and discretion. POSITION OVERVIEW Elysée New York is seeking a dependable, detail-oriented Steward to maintain the cleanliness, sanitation, organization, and availability of china, glassware, silverware, cookware, utensils, and kitchen equipment across Salon Sanssouci and the hotel's food and beverage operations. Reporting to the Executive Sous Chef, Food and Beverage Management, and the Director of Operations, this individual ensures clean, properly sanitized service items are ready whenever Culinary and Salon Sanssouci teams need them. The Steward upholds Leading Quality Assurance and Forbes Five-Star standards behind the scenes, safeguarding the quality guests never see but always feel, and maintains a safe, clean, and efficient work environment in compliance with hotel, brand, and health department standards. This position requires flexibility across mornings, afternoons, evenings, weekends, holidays, and extended hours based on business demands. ESSENTIAL JOB FUNCTIONS DISHWASHING AND SANITATION • Operate commercial dishwashing equipment safely and efficiently to wash, rinse, sanitize, and organize dishes, glassware, flatware, cookware, utensils, trays, smallwares, and kitchen or service equipment according to established procedures., • Sort, scrape, rinse, wash, sanitize, dry, and properly store dishes, glassware, flatware, pots, pans, smallwares, and food-preparation equipment., • Inspect cleaned items to ensure they are free of food residue, stains, grease, chips, cracks, and other damage after returning them to service or storage., • Monitor dish machine temperatures, chemical levels, and sanitizer concentrations according to manufacturer instructions, workplace procedures, and applicable health requirements; complete required temperature, sanitizer, and cleaning logs accurately., • Refill detergents, rinse agents, sanitizers, and other cleaning chemicals according to established procedures, using them safely and in accordance with product labels, Safety Data Sheets, and training requirements. INVENTORY, TRANSPORT, AND STORAGE • Maintain an adequate supply of clean dishes, glassware, flatware, cookware, utensils, and service equipment for kitchens, dining areas, and other food and beverage service needs., • Transport clean and soiled service items safely between dish areas, kitchens, dining rooms, service areas, and storage locations., • Rack, stack, organize, and store dishes, glassware, flatware, cookware, and service equipment properly to help prevent breakage, contamination, and loss, maintaining separation between clean and soiled items., • Receive, organize, and store dishes, glassware, flatware, cookware, cleaning supplies, chemicals, and other operating equipment as directed, and monitor and report shortages, damage, or supply needs to management. KITCHEN AND FACILITY CLEANLINESS • Clean and sanitize dish machines, sinks, drainboards, sprayers, racks, carts, and surrounding work areas throughout the shift., • Wash and sanitize pots, pans, knives, cutting boards, food storage containers, smallwares, and larger kitchen equipment using approved procedures., • Sweep, scrub, and mop dish room, kitchen, prep, storage, and back-of-house floors, and clean walls, doors, floor drains, mats, shelving, carts, and trash containers as assigned., • Remove trash, food waste, grease, cardboard, glass, and recyclable materials from assigned work areas, transporting them to designated collection areas and helping keep those areas clean and orderly., • Clean spills promptly and place appropriate warning signs or barriers to help prevent slips, trips, and falls., • Assist with scheduled and assigned deep-cleaning projects, which may include ovens, grills, hoods, filters, refrigerators, freezers, walls, ceilings, storage areas, and other kitchen or back-of-house equipment. SAFETY AND TEAMWORK • Report broken equipment, plumbing issues, leaks, clogged drains, unsafe conditions, pest concerns, and maintenance needs promptly, and follow established procedures for handling broken glass, sharp objects, and damaged equipment., • Follow all food safety, sanitation, personal hygiene, chemical safety, equipment safety, and workplace safety procedures., • Assist kitchen, stewarding, and service team members with basic cleaning, organizing, receiving, food storage, and operational support when assigned and properly trained., • Assist with transporting, setting, replenishing, and breaking down dishes, glassware, flatware, cookware, and service equipment after, during, and after service periods or events as business needs require., • Maintain a professional appearance and positive, team-oriented attitude while working with coworkers, supervisors, vendors, and guests or customers when contact occurs. REQUIRED QUALIFICATIONS AND SKILLS • Working knowledge of commercial dishwashing equipment, sanitation procedures, and chemical safety practices, or the ability to learn them quickly., • Strong attention to detail and reliability, with the ability to maintain consistent quality under time pressure., • Ability to work efficiently and safely in a fast-paced, physically demanding back-of-house environment., • Ability to work both independently and collaboratively as part of the culinary and stewarding team., • Clear communication skills sufficient to coordinate with culinary and Salon Sanssouci teams and to report issues promptly., • Ability to obtain and maintain all required food handler certifications., • Ability and willingness to work a flexible schedule, including mornings, afternoons, evenings, shifts, weekends, holidays, and extended hours as business demands require., • Experience within the New York City luxury hospitality market. PHYSICAL REQUIREMENTS • Stand and walk for extended periods throughout the shift., • Frequently bend, stoop, kneel, squat, reach, twist, push, pull, lift, and carry., • Lift and carry up to 50 pounds regularly, and heavier items with assistance or approved equipment., • Push and pull racks, carts, trash containers, and equipment weighing more than 100 pounds., • Perform repe

Senior Sales Manager Gansevoort Meatpacking NYC | New York, NY Full-Time | On-Site Annual Base Salary: $105,000–$125,000 Gansevoort Meatpacking NYC is seeking an experienced Senior Sales Manager to grow hotel revenue, develop new business, and strengthen relationships with key accounts. We’re looking for a proactive hospitality sales professional who combines strong prospecting skills with thoughtful account management and a proven ability to convert opportunities into profitable business. The Role The Senior Sales Manager will manage a portfolio of accounts and pursue new opportunities across assigned market segments, including group, business travel, entertainment, and luxury travel. This position requires a hands-on approach to sales, a strong understanding of the New York City hotel market, and the ability to represent Gansevoort with confidence and professionalism. Key Responsibilities • Generate new business through targeted prospecting, sales calls, networking, industry events, and client outreach., • Maximize Group bookings and group ADR., • Build and maintain relationships with corporate clients, travel advisors, planners, agencies, and other account partners., • Manage the sales process from initial inquiry through proposal, negotiation, contracting, and operational handoff., • Meet or exceed individual revenue and production goals while supporting the hotel’s overall commercial strategy., • Conduct engaging site inspections and client presentations tailored to each account’s needs., • Partner with Revenue Management to evaluate opportunities, pricing, availability, and account performance., • Coordinate with hotel operations to ensure accurate communication of client requirements and a consistent guest experience., • Maintain accurate account records, sales activity, pipeline updates, and forecasts., • Monitor market trends, competitor activity, and emerging business opportunities., • Support repeat business through timely follow-up and ongoing relationship management. Qualifications • At least five years of progressive hotel sales experience, preferably within luxury or lifestyle properties., • Demonstrated success in generating new business and achieving revenue goals., • Strong knowledge of the NYC hospitality market; established client relationships are highly desirable., • Excellent communication, presentation, negotiation, and organizational skills., • Experience managing contracts, account production, and sales pipelines., • Proficiency with hotel sales systems, CRM platforms, and Microsoft Office., • Ability to work independently while collaborating closely with hotel leadership and operational teams., • Flexibility to work schedules to include early mornings, evenings, weekends, holidays., • Flexibility to attend client events, networking functions, and occasional business travel. Compensation The annual base salary range is $105,000–$125,000, based on relevant experience and qualifications. To Apply Please submit your résumé highlighting your hotel sales experience, market expertise, and measurable sales achievements. Gansevoort Meatpacking NYC is an equal opportunity employer.

The Spa at The Mark Hotel, in partnership with Augustinus Bader, brings together the distinctive hospitality of The Mark with Augustinus Bader’s expertise in elevated wellness and spa experiences. This is an exciting opportunity to join a new chapter at one of New York’s most iconic hotels and be part of a team redefining what a luxury spa experience can be. Overview: The Part-Time Therapist delivers exceptional, personalized treatments and provides a warm and professional experience for every guest. This role is ideal for an experienced therapist who is passionate about delivering high-quality service and becoming a valued member of the spa team. Key Responsibilities • Deliver high-quality treatments in accordance with spa protocols and standards., • Conduct client consultations and tailor treatments to individual needs., • Maintain strong knowledge of treatments, products, and spa protocols., • Maintain accurate client records., • Follow all health, safety, sanitation, and treatment procedures., • Maintain clean, organized, and prepared treatment rooms., • Communicate effectively with reception and management., • Recommend appropriate treatments and products when appropriate., • Participate in required training and professional development., • Support the overall operation of the spa as needed. Client Experience • Create a warm, professional, and personalized experience for every guest., • Establish strong client relationships and encourage repeat visits., • Listen carefully to client needs and adapt treatments accordingly., • Address client questions and concerns professionally. Team & Operations • Work collaboratively with therapists, reception, and management., • Arrive prepared and on time for all scheduled appointments., • Maintain treatment rooms and shared spaces to the highest standards., • Follow all spa policies, procedures, and service standards., • Contribute to a positive and supportive team environment. Qualifications & Experience • Relevant professional certification/licensure required for services performed., • Previous experience in a professional spa, wellness, hospitality, or comparable environment preferred., • Strong technical and interpersonal skills., • Excellent client service and communication skills., • Professional, warm, and polished demeanor., • Strong attention to detail., • Commitment to cleanliness, safety, and service excellence., • Ability to work a flexible schedule, including evenings and weekends as required. What Success Looks Like • Provides consistently excellent treatments and guest experiences., • Builds strong client relationships., • Maintains high standards of professionalism and cleanliness., • Is a reliable and collaborative member of the spa team.

Position Purpose: Casa Cipriani is a prestigious private members club and hotel, renowned for its impeccable service, elegant design, and timeless sophistication. We are seeking an experienced, highly connected, and hospitality-driven Lead Concierge to help lead the Concierge and Guest Relations experience for our members and hotel guests. This role is responsible for setting the tone for anticipatory, highly personalized service while supporting the daily execution, quality, and development of the Concierge & Guest Services team. The Lead Concierge will oversee complex guest and member requests, VIP itineraries, transportation, reservations, special occasions, and exclusive experiences, while also supporting the member arrival and check-in experience. Working closely with Membership, Club Reception, Front Office, and other operational teams, the Lead Concierge will help ensure members and guests are recognized, welcomed, and assisted in a manner that reflects Casa Cipriani's elevated standards of discretion, warmth, and attention to detail. Essential Functions and Duties: • Lead daily concierge operations and serve as a senior point of contact for members, hotel guests, VIPs, and internal teams., • Provide thoughtful, proactive, and highly personalized recommendations and assistance with dining, entertainment, transportation, wellness, travel, and lifestyle arrangements., • Oversee the preparation of daily arrival, departure, and VIP lists, ensuring all preferences, itineraries, riders, and special requests are accurately communicated and executed., • Review guest profiles, Opera notes, and Alliants CRM records to ensure preferences, recognition details, and service history are complete and current., • Coordinate complex and time-sensitive requests, including exclusive restaurant reservations, private events, entertainment, travel arrangements, and bespoke New York experiences., • Support the preparation and execution of VIP arrival meetings, ensuring all relevant departments are aligned on guest needs and service expectations., • Maintain and strengthen relationships with trusted local vendors, restaurants, transportation providers, entertainment contacts, and service partners., • Source, vet, and coordinate vendors for personalized guest services while maintaining Casa Cipriani quality and cost standards., • Coordinate house car and external transportation needs, ensuring accurate scheduling, usage tracking, and seamless guest communication., • Oversee guest shipments, deliveries, amenities, and special occasion arrangements with accuracy, discretion, and care., • Assist with daily guest-related postings, vendor invoice review, and reconciliation in partnership with the appropriate departments., • Support the arrival and check-in experience for Casa Cipriani members, providing a warm, polished, and personalized welcome., • Assist with member check-ins, membership verification, guest access, and entry procedures in accordance with established Club standards and policies., • Assist Membership and Club Reception during peak periods with member arrivals, check-ins, guest access, and general member inquiries., • Develop familiarity with members and their preferences to provide personalized recognition and anticipatory service., • Serve as an additional point of contact for members throughout the property, assisting with requests and appropriately directing or escalating membership-related matters., • Partner closely with Membership and Club Reception to communicate member preferences, special requests, upcoming visits, and service needs., • Maintain appropriate discretion and confidentiality when handling member profiles, preferences, activity, and other sensitive information., • Serve as a senior operational presence on shift, helping prioritize requests, coordinate workflow, and maintain consistent service standards., • Train, mentor, and support Concierge and Guest Relations team members, reinforcing service standards, response times, professional communication, and attention to detail., • Assist with scheduling, shift coverage, handovers, and daily prioritization of concierge requests., • Address guest and member concerns promptly and thoughtfully, identifying solutions that preserve the experience and escalating operational or membership matters when appropriate., • Partner closely with Front Office, Membership, Club Reception, Housekeeping, Food and Beverage, Security, Spa, Events, and Reservations to deliver a seamless end-to-end experience., • Maintain strict confidentiality regarding member, guest, celebrity, and VIP information., • Perform other duties as assigned by management. Knowledge, Experience and Skills: • Bachelor's degree in Hospitality Management or a related field preferred, or an equivalent combination of education and luxury hospitality experience., • Minimum of 4 years of luxury hospitality experience, including concierge, guest relations, front office, private club, or related guest-facing experience., • Prior experience in a senior, lead, or supervisory capacity strongly preferred., • Experience within a luxury hotel, private members club, high-end residential property, or similarly elevated hospitality environment strongly preferred., • Deep knowledge of New York City dining, entertainment, culture, nightlife, wellness, and luxury lifestyle offerings., • Established relationships with local restaurants, vendors, transportation providers, entertainment venues, and other hospitality partners preferred., • Experience supporting a private club, membership operation, or member check-in environment preferred., • Opera PMS experience strongly preferred; demonstrated ability to quickly learn CRM, membership, and guest-profile systems required., • Experience with Alliants CRM or similar guest experience technology preferred., • Exceptional written and verbal communication skills with a polished, warm, and discreet service style., • Strong leadership presence and ability to coach others in delivering consistent, elevated service., • Highly organized with excellent judgment, attention to detail, and the ability to manage multiple competing priorities., • Comfortable handling confidential information and high-profile member and guest requests with complete professionalism and discretion., • Flexible schedule, including availability to work evenings, weekends, holidays, and extended shifts as operationally required. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Company San Vicente Clubs is a prestigious private members-only club that originated in West Hollywood, California in 2018 and has established itself as a premier destination for individuals seeking a refined and intimate social experience. SV has expanded to Santa Monica in 2024 and New York City in 2025. Our exclusive properties offer an oasis of tranquility, luxury, and personalized service to our esteemed members. Position Purpose Reporting to the General Manager, this role is responsible for overseeing the dining experience, service standards, beverage operations, reservations, team development, and financial targets while ensuring exceptional and highly personalized experience for members and their guests. The Food & Beverage Director is a visible and hands-on leader who sets the standard for hospitality, develops strong teams, and partners closely with Culinary, Membership, and Club leadership to deliver a seamless member experience. Responsibilities • Ensure consistent execution of the Club’s service and hospitality standards., • Lead the Food & Beverage Managers, Maître d’s, Beverage Manager, and front-of-house teams., • Maintain a strong presence on the floor during peak service, actively overseeing service flow, pacing, member experience, and overall dining room performance., • Drive an exceptional and personalized member experience through recognition, anticipation of preferences, discretion, and thoughtful service recovery., • Oversee reservations, seating strategy, table utilization, and service pacing to maximize availability and covers without compromising the member experience., • Establish, maintain, and continuously elevate service standards, sequences of service, and operating procedures across all dining areas., • Lead the recruitment, onboarding, training, coaching, and development of the F&B leadership and service teams in partnership with Human Resources., • Hold the team accountable for performance, professionalism, attendance, service standards, and Club expectations., • Partner closely with culinary leadership to ensure alignment on menu execution, ticket times, dietary accommodations, service pacing, and delivery execution., • Partner with the Beverage Manager to ensure the successful execution and financial performance of wine, cocktail, and non-alcoholic beverage programs., • Oversee the consistent and discreet enforcement of Club Rules while maintaining the privacy and comfort of members and their guests., • Monitor member feedback and operational trends, proactively identifying opportunities to improve service and the overall dining experience., • Own the service-related components of the F&B P&L, including revenue, labor, average check, beverage performance, operating supplies, and controllable expenses., • Develop staffing and scheduling strategies aligned with forecasted business levels while maintaining service standards and labor targets., • Maintain appropriate controls around inventory, comps, voids, discounts, operating supplies, and departmental expenses., • Support the development of annual budgets, forecasts, and departmental goals while identifying and addressing variances in performance., • Ensure compliance with all applicable health, safety, responsible alcohol service, and regulatory requirements., • Collaborate with all departments to ensure Club standards are being met., • Perform other duties as assigned by the General Manager. Knowledge, Skills and Attributes • Exceptional understanding of luxury hospitality, fine dining, and private club service standards., • Proven ability to lead and develop experienced managers and high-performing service teams., • Strong operational knowledge of dining room management, reservations, service flow, and high-volume food and beverage operations., • Strong financial acumen with the ability to manage labor, operating expenses, budgets, forecasts, and P&L performance., • Strong knowledge of wine, spirits, cocktails, and beverage operations., • Excellent communication, leadership, coaching, and conflict-resolution skills., • Calm and decisive with the ability to resolve service issues quickly and discreetly., • Highly organized with strong attention to detail and the ability to manage multiple operational priorities., • Strong understanding of New York hospitality regulations, wage and hour requirements, responsible alcohol service, and Department of Health standards., • Proficiency with restaurant and hospitality technology, including POS, reservation, scheduling, and member management systems., • Exceptional discretion and professionalism when interacting with high-profile members and guests. Qualifications • Bachelor’s degree in hospitality management, Business Administration, Food & Beverage Management, or a related field with 6+ years of progressive food and beverage leadership experience, including experience leading managers within a luxury hotel, private club, fine dining restaurant, or comparable hospitality environment. Physical Requirements • Ability to stand and walk for extended periods throughout the shift., • Ability to lift, push, pull, and carry up to 30 pounds., • Ability to work throughout multiple dining and operational areas of the Club., • Availability to work evenings, weekends, holidays.

Our client, a prestigious global Am Law firm, is seeking a Hospitality & Events Supervisor to lead and elevate the hospitality and client experience within its New York office. This is a hands-on leadership role overseeing reception, catering, events, conference services, vendors, and workplace hospitality, with a strong focus on service excellence, team development, and operational efficiency. This role will be on-site in NYC. Key Responsibilities: • Lead, coach, and develop reception and catering teams, ensuring consistently elevated service standards, • Oversee in-house meetings, catering, conferences, and firm-sponsored events from planning through execution, • Manage catering and hospitality vendors, inventory, invoices, and service quality, • Develop and implement SOPs, service standards, and process improvements to streamline operations, • Partner closely with Facilities, Office Services, vendors, and internal stakeholders to ensure seamless office operations, • Coordinate event logistics, conference rooms, catering setups, and day-to-day workplace hospitality, • Drive a polished, professional experience for clients, visitors, attorneys, and employees Key Qualifications: • Bachelor’s degree preferred, • Prior law firm or professional services experience strongly preferred, • 3+ years of progressive leadership experience in hospitality, catering, food service, conference services, hotel operations, workplace experience, or a similar service-driven environment, • Proven experience leading and developing service-oriented teams, • Strong vendor management, organizational, and communication skills, • Experience creating SOPs, improving processes, and elevating service standards, • Professional, polished, highly detail-oriented, and comfortable managing multiple priorities

Job Title: Managerial Sous Chef Reports to: Executive Chef Department: Kitchen Job Overview: We are seeking a talented and passionate Managerial Sous Chef to join our culinary team at The Pierre- A Taj Hotel. In this position you will support the Executive Chef and partner with the culinary team in overseeing all aspects of kitchen operations, ensuring the highest standards of food quality, presentation, and guest satisfaction. Key Responsibilities include but not limited to: • Assist the Executive Chef in planning and directing food preparation and culinary activities, • Supervise and train kitchen staff, including sous chefs, prep cooks, and culinary assistants, to ensure consistency and excellence in food preparation., • Maintain safe, secure, and healthy food preparation environment by following and enforcing preparation standards and procedures, complying with sanitation and legal regulations., • Assist in scheduling kitchen staff and managing labor costs to meet operational needs while adhering to budgetary guidelines; meet financial objectives by controlling cost, waste, and inventory controls without sacrificing quality or quantity., • Monitor inventory levels, order supplies, and manage food costs to optimize profitability while maintaining quality standards., • Oversee food plating and presentation to ensure that all dishes meet the hotel's high standards for visual appeal., • Participate in menu tastings, food evaluations, and quality control initiatives to maintain the highest level of culinary excellence., • Foster a positive work environment, promoting teamwork, creativity, and professional development among kitchen staff., • Collaborate with other departments, including banquets, catering, and room service, to ensure seamless coordination and execution of culinary offerings., • Working hands-on to ensure seamless operation of different sections of the kitchen., • Handle customer complaints immediately and communicate complaints, suggestions, compliments to the Executive Chef. Required Skills & Qualifications: • Proven experience as a Sous Chef or senior culinary position in a luxury hotel, fine dining restaurant, or similar upscale establishment in a Union environment., • Culinary degree or equivalent certification from a recognized culinary institute preferred., • Strong leadership skills with the ability to motivate and mentor a diverse team of culinary professionals., • Flexibility to work evenings, weekends, and holidays as required to meet operational needs., • Extensive knowledge of kitchen operations, food safety standards, and sanitation practices., • Exceptional organizational and time management skills, with the ability to multitask and prioritize in a fast-paced environment., • Effective communication skills, both verbal and written, with the ability to collaborate effectively with colleagues at all levels., • Ability to maintain a constant, even personality while working with kitchen team with as well as having good people skills., • Able to lift up to 30 pounds regularly and up to 50 pounds occasionally., • Sound knowledge in technical and technology related aspects of running a kitchen (e.g.: Basic Computer skills - MS Office, Recipe programs, Purchasing software; Payroll Software), • Positive attitude, professionalism, and dedication to upholding the reputation and standards of The Pierre Hotel. Why Join Us: • Be part of The Pierre hotel known for its commitment to excellence., • Collaborate with a passionate and dedicated team., • Competitive compensation and benefits package., • Opportunities for professional growth and development., • Experience the vibrant energy of New York City while working in the heart of it all. Compensation: $86,000 - $91,000 The Pierre Hotel is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We celebrate diversity and are committed to creating an inclusive workplace for all.

Please apply here - https://findautumn.com/careers/full-stack-engineer About Us We're building the future of hotel software — an AI-Native Hotel OS that is redefining how hotels operate. We're replacing fragmented, clunky legacy systems and bloated back-office teams with an intelligent, unified platform. We've already proven strong product-market pull and have a fast-growing customer base across the US, Canada, and Mexico. We're a seed stage company backed by Tier 1 investors (led by Bessemer Venture Partners), and moving quickly to define a new category in one of the world's largest verticals. About the role We're hiring a full-stack engineer to join our founding engineering team. We lean heavily on AI tools to ship a lot of product, fast, and we have a substantial roadmap ahead of us. You'll work directly with the founders, own products and systems end to end, from ambiguous problem to shipped, reliable feature, and depending on the candidate, this role can evolve into an engineering leadership role quickly. Please apply sooner rather than later — we review applications as soon as they come in! What you'll do: • Ship across the full codebase: backend, frontend, integrations, and AI systems, • Architect and scale the platform as we expand into the full hotel operating system, • Help set the standards for reliability, security, observability, and engineering quality Our tech stack • TypeScript across the entire stack, • Backend: NestJS with PostgreSQL and TypeORM, • Frontend: React and Next.js with Tailwind CSS, • AI: Anthropic and OpenAI models via the Vercel AI SDK, voice with ElevenLabs, agentic workflows in production, • Infra: AWS and Vercel, Stripe for billing You don't need experience with every item on this list. Strong TypeScript and modern web fundamentals matter most; the rest can be learned here. Experience • Bachelor's in Computer Science, or an equivalent rigorous CS background, • 1–3+ years building and owning full-stack web apps end to end, • Prior startup or founding engineer experience is a strong plus Who You Are • Fluent in modern product engineering. You have built and operated production software using contemporary web, cloud, and data technologies. You learn unfamiliar systems quickly, stay current with the evolving technology landscape, and make pragmatic decisions about when to adopt, replace, or simplify tools., • AI-native in how you build. You are highly effective with AI-assisted and agentic development tools and know how to use them to improve engineering speed, quality, and leverage, not simply generate more code. You can establish thoughtful practices around context management, testing, code review, security, documentation, evaluation, and human oversight., • Comfortable at the earliest stages. You operate well with ambiguity, move quickly, and know when to introduce structure without slowing the team down., • An owner. You take a business problem and run with it, delivering high-quality solutions without micromanagement or granular requirements. Scrappy, resourceful, and proactive., • A strong communicator. You can articulate technical decisions and tradeoffs to non-technical stakeholders, in writing and in person. AI Systems Experience We're looking for someone who understands that production AI systems require more than model access and prompt engineering. Strong candidates will have experience with several of the following: • Building and evaluating LLM-powered agents and workflows, • Agent orchestration, tool use, retrieval, and context management, • Human-in-the-loop systems, permissions, guardrails, and failure recovery, • Observability, debugging, testing, and versioning for AI systems, • Managing the cost, latency, and reliability of nondeterministic systems, • Measuring the product and business impact of AI-powered workflows Nice to Have • Shipping AI-native products in real production environments, • Fast-growing startup experience: ship-fast culture, low bug tolerance, high ownership, • Vertical SaaS, marketplace, or workflow software experience, • Complex integrations and data-heavy systems, • Hospitality, travel, or adjacent industry experience What we offer • Founding team role — a key part of the technical team, with a front-row seat to how a top venture-backed, AI-native vertical SaaS company gets built, • Meaningful equity and a competitive salary, • Top-tier health coverage — medical, dental, and vision insurance, • Room to grow — leadership opportunities as you build skills and experience, • Autonomy and direct impact — technical ownership of the entire codebase and real influence on product direction and architecture, • Company perks — lunch and fitness stipends, complimentary snacks, and weekly happy hours Location This role is four to five days a week in person in New York City and candidates must be authorized to work in the United States.

Job Overview Lead the hotel's Group and Transient sales team strategy by integrating sales plans to achieve budget targets and align with strategic business priorities. Oversee group sales operations, client relationships, and revenue performance while maintaining IHG brand standards. Serve as a key leader within the Sales & Marketing department, partner closely with Revenue Management, Marketing, and Events teams, and coach and develop team members to drive performance and support professional growth. Assumes the Director of Sales & Marketing's leadership responsibilities in their absence. Duties and Responsibilities Revenue & Market Strategy • Maximize the hotel's visibility and market presence in designated markets, as assigned by the Director of Sales & Marketing, with particular focus on managing group and transient segment teams., • Analyze current and emerging market trends and coordinate strategies to maximize revenue in the group segment through increased business volume, optimized pricing, and hotel positioning., • Negotiate rates within predefined budget and revenue guidelines while maintaining fast response times and consistently meeting team targets., • Achieve individual and team monthly quota objectives by monitoring weekly sales activity targets and reviewing actual segmentation reports for the Group & Transient Sales Segment & Market; ensure tracking accuracy in Delphi Salesforce and alignment with budget P&L for assigned market segments., • Collaborate with the Marketing team to develop, implement, and execute special programs and promotional initiatives; focus on optimum average daily rate, occupancy, and overall business volume during periods of lower demand. Team Leadership & Development • Oversee all group sales team goals, scheduling, reporting, and sales deployment; assist in the development, implementation, and monitoring of sales team action plans to ensure the Group & Transient Sales Team consistently meets or exceeds revenue targets., • Coach and mentor team members to drive performance, support professional development, and foster career growth; conduct periodic check-ins and calls to monitor progress, provide guidance, and promote continuous learning., • Attend weekly sales meetings with preparation to lead discussions and address group-related topics pertaining to Group and Transient segments., • Organize and lead weekly GRC (Group Rooms Control) meetings to review performance against budget, lead status, conversion ratios, and Group Pace Tracker, identifying trends and anomalies., • Assumes a leadership role in the absence of the Director of Sales & Marketing. Client Relationship Management • Manage both new and repeat business for the hotel; monitor and maintain regular contact with all assigned customer and industry segments. Oversee team contracts, renewals, addendums, and turnovers to ensure smooth operations and adherence to hotel policies., • Maintain regular contact with group planners, corporate accounts, incentive buyers, and third-party agencies, providing personalized service to support group sales objectives., • Collaborate with neighborhood hotels, fostering strong business relationships with sales counterparts across competitive properties and the IHG brand family., • Personally meet with key clients and event organizers onsite during their programs to ensure exceptional customer service; address concerns and enhance the overall experience. Provide feedback to the DOSM, team, and hotel senior management regarding client interactions and event outcomes. Sales Tools & Systems • Demonstrate expert-level understanding of all sales tools, including Delphi Salesforce, Opera PMS, CVENT RFP, and industry intelligence tools, to drive data-informed decision making., • Demonstrate proficiency in the IHG Lead Share system, generating qualified sales leads and supporting revenue growth opportunities across multiple IHG properties. Events, Sales Travel & Hotel Visibility • Plan and execute individual sales trips, as well as oversee team visits to major market areas and industry events, with pre- and post-trip reviews, to support pipeline growth, enhance hotel and brand visibility, and generate sales opportunities., • Organize, support, and lead showcase site inspections and client visits; attend major sales and public relations events hosted by the hotel or industry to promote hotel and brand visibility. Budget & Administration • Assist in developing and managing departmental budgets, including operational expenditures, to ensure the availability of supplies, services, and resources necessary to meet established standards., • Perform duties and tasks as assigned by the Director of Sales & Marketing or General Manager. Accountability This is an exempt sales management position responsible for leading the hotel's Group and Transient Sales team strategy and overseeing all group sales operations, client relationships, and revenue performance in support of hotel budget and brand objectives. The Director of Group Sales / Associate Director of Sales works in close partnership with the Director of Sales & Marketing, Revenue Management, and Marketing leadership to drive topline performance and maintain brand standards. The annual salary range is commensurate with experience. Requirements Bachelor's degree in Hospitality Management, Business, Sales, or a related field, plus a minimum of three to five years of progressive hotel sales experience including demonstrated leadership in group sales. Prior luxury or full-service hotel experience preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: • Frequently standing up or moving within and outside of the facility., • Carrying or lifting items weighing up to 25 pounds., • Handling objects, supplies, and sales collateral. Additional requirements: • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with leadership, clients, agency partners, and internal teams that reflects highly on the hotel, the brand, and the Company., • Reading and writing abilities are utilized extensively for sales proposals, contract reviews, management reports, and strategic planning documents., • Mathematical skills, including budgeting, forecasting, ROI analysis, profit/loss concepts, percentages, and variances, are utilized frequently., • Expert proficiency in Delphi Salesforce, Opera PMS, CVENT, IHG Lead Share, and related sales technology platforms., • Strong analytical skills with the ability to interpret market data, segmentation reports, and pace tracking, translating findings into actionable sales strategy., • Proven ability to build, develop, and sustain effective partnerships with key stakeholders including the General Manager, Director of Sales & Marketing, Revenue Management leaders, regional sales teams, and third-party agencies., • Ability to manage multiple priorities simultaneously under competing deadlines while maintaining high quality of output., • Problem solving, reasoning, motivating, organizational, and training abilities are used often., • Ability to travel to attend sales trips, trade shows, client events, and industry functions., • May require a valid Driver's License., • May be required to work nights, weekends, and/or holidays. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion? The salary range for this role is $120,000 - $138.000 annual. This range is only applicable for jobs to be performed in New York City, NY. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

Workplace Experience Coordinator – Front Reception Location: New York, NY Work Arrangement: Onsite Openings: 2 Employment Type: Contract Job Overview We are looking for a professional, friendly, and highly organized Workplace Experience Coordinator – Front Reception to create a welcoming and seamless experience for employees, visitors, and guests. This role is ideal for someone who enjoys working in a fast-paced, professional office environment and has strong customer service, communication, and administrative skills. The ideal candidate will serve as the first point of contact at the reception desk, manage visitor check-ins, assist with meeting room coordination, and help ensure the workplace operates smoothly. Key Responsibilities • Welcome and greet visitors, employees, and guests in a professional and courteous manner., • Manage front desk operations, including visitor registration and check-in procedures., • Coordinate visitor access and communicate with internal teams regarding guest arrivals., • Assist with meeting room bookings, scheduling, and room readiness., • Respond to general inquiries and direct visitors to the appropriate teams or departments., • Handle incoming calls, emails, and workplace-related requests as needed., • Maintain a clean, organized, and professional reception area., • Provide administrative and operational support to the workplace experience team., • Deliver excellent customer service while maintaining professionalism and confidentiality., • Help create a positive, welcoming, and efficient office environment. Required Qualifications • Previous experience in front desk reception, hospitality, office administration, guest services, or customer service., • Excellent verbal and written communication skills., • Strong interpersonal skills and a customer-first approach., • Professional demeanor with the ability to interact confidently with visitors and senior stakeholders., • Strong organizational skills and attention to detail., • Ability to multitask and manage competing priorities in a fast-paced environment., • Basic proficiency with Microsoft Office, Google Workspace, or similar tools., • Ability to work onsite in New York City. Preferred Qualifications • Experience in a corporate office, technology company, hotel, or other professional service environment., • Experience with visitor management systems, meeting room scheduling, and front desk operations., • Experience supporting workplace experience, facilities, or office operations teams. What Makes This Opportunity Exciting? • Opportunity to work in a dynamic, professional workplace environment., • Play a key role in creating a positive first impression for visitors and employees., • Build experience in workplace operations, hospitality, and corporate administration. Interested candidates: Apply through LinkedIn or reach out directly to learn more about this opportunity.

FRONT DESK MANAGER, FRONT OFFICE SUMMARY The front desk manager is responsible for the management of all aspects of the front office in accordance with Taj standards. Directs, implements, and maintains a Forbes Five Star service, management, and leadership philosophy, which serves as a guide to respective staff. JOB DESCRIPTION • Maintain complete knowledge always of:, • All hotel features and services as well as hours of operation, • All room types, numbers, layout, décor, appointments and location, • All room rates, special packages and promotions, • Daily house count and expected arrivals / departures, • Room availability status for any given day, • Review daily arrivals to ensure proper handling of VIPs and Return Guests, groups, etc. and to escort VIPs and Return Guests to their rooms., • Supervision of Front Desk agents ensuring the smooth flow of operations, • Ensure SOP’s are adhered to and system in place to monitor it daily, • Ensure Front Desk agents are constantly reminded of the Taj Standards and Forbes Five Star Standards, • Responsible to ensure guest comment cards with negative feedback are followed up on with the guest and staff where applicable, • Counsel and ensure accountability of team; always keeping moral high, • Ensure relevant training for the department is carried out and completed, • Communicate with Executive Team and Head of Department on a daily basis to review business status and ensure effective handover of operation and follow up items, • Handle disciplinary problems and counsel employees according to hotel work rules and standards, • Monitor the staff interaction with guests, ensuring prompt and courteous service; resolve all discrepancies and glitches, • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to Forbes Five Star standards, • Responsible to ensure important information is shared daily with the entire team and the managers., • Display creativity and take initiative to improve the operation., • Work with and assist all other department as necessary with their job functions to ensure complete and optimum guest satisfaction, • Communicate closely with accounting for any issues related to finance, • Handle guest complaints according to standards ensuring guest satisfaction, • Foster and promote a cooperative working climate with team members to maximize productivity and ensure positive employee moral JOB REQUIREMENTS • A minimum of 3 years of front desk management experience, • Experience in the luxury hotel market is preferred, • Degree in Hospitality Management is a plus, • Prior experience in a union environment highly preferred, • Strong leadership and customer service skills is necessary, • Previously demonstrated leadership skills supporting a diverse team focusing on achieving excellence, interdepartmental teamwork, and exceptional customer service, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Must be able to work in a fast-paced environment; all shifts including overnights, • Excellent communication skills, both written and oral, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure, • Ensure a safe work environment is always maintained and that all team members are committed to working safely Compensation: $85,000

POSITION PURPOSE: The Director of Rooms is responsible for the strategic leadership and day-to-day oversight of the Rooms Division at Casa Cipriani New York, ensuring an exceptional and highly personalized luxury experience throughout every stage of the guest journey. This position provides leadership across Front Office, Guest Services, Housekeeping, Reservations, and related Rooms operations, ensuring seamless coordination from pre-arrival through departure. The Director of Rooms is responsible for maintaining the highest standards of service, cleanliness, room presentation, operational efficiency, guest satisfaction, and financial performance. As a senior operational leader, the Director of Rooms works closely with the Hotel Manager and department leaders to foster a culture of excellence, accountability, discretion, and genuine hospitality consistent with Casa Cipriani standards. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Provide strategic and operational leadership for the Rooms Division, including Front Office, Guest Services, Housekeeping, Reservations, and related Rooms functions., • Lead, coach, develop, and support Rooms Division leaders and their teams, establishing clear expectations for performance, service, communication, grooming, professionalism, and accountability., • Ensure a seamless guest journey from reservation and pre-arrival planning through arrival, stay, and departure, with particular attention to personalization, recognition, discretion, and anticipation of guest needs., • Maintain a visible presence throughout the property and actively engage with guests, members, and operational teams to ensure service standards are consistently achieved., • Oversee Front Office operations, ensuring check-in, check-out, room assignments, billing, guest requests, and service recovery are handled accurately, efficiently, and professionally., • Oversee Housekeeping operations and leadership to ensure guest rooms, suites, corridors, public areas, and applicable back-of-house areas consistently meet Casa Cipriani standards for cleanliness, presentation, maintenance, and readiness., • Ensure effective communication between Front Office and Housekeeping to maximize room readiness, prioritize arrivals, manage early arrivals and late departures, and minimize delays in releasing rooms., • Oversee and support the arrival and departure experience, including Doormen, Bellmen, Valet, Guest Services, luggage handling, transportation coordination, and related services., • Maintain awareness of daily arrivals, departures, occupancy, VIPs, members, repeat guests, special occasions, room moves, and operational priorities., • Ensure VIP and high-profile guest arrangements are executed with exceptional attention to detail, discretion, security, and personalization., • Review guest preferences and history to identify opportunities to anticipate needs and create memorable experiences., • Lead service recovery efforts and ensure guest concerns, complaints, surveys, reviews, and feedback are addressed promptly and professionally. Identify recurring issues and implement corrective action., • Monitor guest satisfaction and Rooms Division performance indicators, identifying trends and developing action plans where improvement is required., • Partner closely with Engineering to ensure guest room maintenance concerns, preventive maintenance requirements, and out-of-order rooms are addressed promptly., • Conduct regular inspections of guest rooms, suites, public areas, and Rooms Division work areas to ensure compliance with established standards., • Monitor room inventory, occupancy, room status, out-of-order rooms, room assignments, upgrades, and related inventory considerations to maximize operational efficiency, guest satisfaction, and revenue., • Collaborate with Reservations, Revenue Management, and Sales to support occupancy, inventory management, rate strategy, group requirements, special requests, and revenue opportunities., • Support room upgrades, upselling initiatives, and other revenue opportunities while maintaining an authentic luxury guest experience., • Ensure accurate guest billing, payment processing, account reconciliation, and adherence to established financial controls and procedures., • Develop and manage Rooms Division budgets, forecasts, labor expenses, operating expenses, supplies, and equipment. Analyze financial and operational performance and implement measures to improve productivity and efficiency without compromising service., • Monitor staffing levels, scheduling, productivity, and overtime to ensure appropriate coverage based on occupancy, arrivals, departures, and business needs., • Partner with Human Resources and Talent Acquisition on workforce planning, recruitment, onboarding, performance management, employee relations, succession planning, and retention., • Ensure new employees receive comprehensive departmental training and existing employees participate in ongoing training and development., • Coach and develop department leaders to strengthen operational knowledge, leadership capability, communication, and succession planning., • Establish and maintain departmental standards, policies, procedures, checklists, training materials, and service expectations., • Ensure consistent communication between shifts and departments regarding guest preferences, VIPs, operational issues, unresolved requests, and maintenance concerns., • Collaborate closely with Food & Beverage, Engineering, Security, Membership, Sales, Events, Finance, Human Resources, and other departments to provide a cohesive guest experience., • Ensure Rooms Division employees understand and adhere to Company Core Values, policies, procedures, grooming standards, and service expectations. Lead by example at all times., • Ensure appropriate procedures are followed regarding guest privacy, confidentiality, room access, key control, lost and found, emergency response, safety, and security., • Remain current on luxury hospitality trends, guest expectations, technology, Rooms Division best practices, and competitive market standards., • Participate in hotel leadership meetings, operational planning, budgeting, forecasting, and other management initiatives., • Serve as a senior operational leader and Manager on Duty as required, taking ownership of property-wide guest and operational matters when necessary., • Perform other duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS: • Minimum of 7 years of progressive hotel operations experience, with significant leadership experience within Rooms, Front Office, Housekeeping, Guest Services, or a related discipline., • Previous Director of Rooms, Director of Front Office, Assistant Director of Rooms, Director of Housekeeping, or comparable senior hotel leadership experience strongly preferred., • Luxury hotel, private members club, five-star property, or similarly high-touch hospitality experience strongly preferred., • Strong understanding of Front Office and Housekeeping operations and the interdependencies between the departments., • Proven ability to lead, motivate, coach, and develop large operational teams while maintaining exceptional service standards., • Strong financial acumen with experience managing budgets, forecasts, labor costs, productivity, operating expenses, and financial performance., • Understanding of room inventory, occupancy, forecasting, revenue optimization, and upselling strategies., • Exceptional guest service, service recovery, conflict resolution, and problem-solving skills., • Ability to manage sensitive guest and employee matters with professionalism, confidentiality, discretion, and sound judgment., • Exceptional attention to detail and commitment to the highest standards of cleanliness, presentation, grooming, and service., • Strong organizational and decision-making skills with the ability to manage multiple operational priorities in a fast-paced environment., • Strong cross-functional leadership and collaboration skills., • Proficiency with Property Management Systems (PMS), reservation systems, Microsoft Office, and applicable hotel technology., • Ability to analyze operational and financial reports and translate findings into actionable plans., • Refined verbal and written communication skills with a professional demeanor and executive presence appropriate for a luxury hospitality environment., • Working knowledge of hotel safety, security, emergency response, and guest privacy procedures., • Ability to work a flexible schedule, including evenings, weekends, holidays, and overnight periods as business needs require. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks., • Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Managing Director Who We Are Sitting on a quiet tree-lined street in Soho, twelve floors rise above the neighborhood’s storied lofts, boutiques, and galleries. The name derives from the particular manner of hospitality, one that feels more like staying at the home of a dear friend than at a hotel — discreet, refined, generous. Our hotel has 97 rooms and suites with four distinct F&B concepts led by an acclaimed chef. The street-side seafood restaurant and second floor cocktail bar will be venues that are open to the public. The Apartment and The Rooftop are spaces reserved exclusively for guests and friends of guests. Purpose of the Role Our well-travelled hotel guests come to The Manner expecting a sophisticated environment including privileges to a list of amenities in an inviting atmosphere - making The Manner their house away from home. As Managing Director you are the visionary leader responsible for ensuring that every aspect of the guest experience is executed with precision, personalization, and genuine hospitality. This role oversees the full operation of the hotel, driving performance across all departments to achieve excellence in service, financial success, and team engagement. With a focus on sustaining the hotel’s prestige, the Managing Director ensures that The Manner not only meets but exceeds the expectations of our discerning clientele. Responsibilities • Provide strategic leadership and direction to all hotel departments, ensuring seamless daily operations and an uncompromising guest experience., • Uphold and advance the hotel’s standards, creating an environment of personalized service that consistently exceeds guest expectations., • Serve as the face of the hotel, fostering meaningful relationships with guests, owners, community partners, and key stakeholders., • Drive overall financial performance through effective revenue management, cost control, and strategic business planning., • Cultivate a culture of excellence by inspiring, mentoring, and developing a high-performing leadership team and staff., • Oversee all standards and service protocols, ensuring flawless execution across every touchpoint of the guest journey., • Collaborate with Sales, Marketing, and Revenue teams to maximize market share, attract high-value clientele, and grow the hotel’s prestige., • Ensure full compliance with all legal, safety, and operational standards, maintaining the highest levels of integrity and accountability., • Lead property-wide initiatives focused on innovation, sustainability, and enhancing the overall guest and employee experience., • Represent the hotel at industry events, community functions, and with ownership, positioning The Manner as a market leader. Qualifications • Over 10 years of leadership experience in the hospitality industry, with a proven track record of managing and developing high-performing teams to achieve business objectives., • Extensive experience in overseeing daily operations, ensuring seamless guest experiences, and driving efficiency across all departments, including front office, housekeeping, and food and beverage., • Strong ability to develop and manage budgets, analyze financial performance, and implement strategies to maximize revenue and profitability while controlling costs., • Adept at building relationships with stakeholders, resolving conflicts effectively, and maintaining high standards of service and guest satisfaction. Physical Requirements • Ability to move, lift, carry, push, or pull up to 20 pounds without assistance., • Requires prolonged standing, sitting, walking, bending, twisting, stooping, and reaching., • Must have visual acuity, hearing, and manual dexterity for essential job functions. Compensation & Benefits • Salary: $220–$250K per year, • Retirement: 401(k) with company match, • Time Off: Paid time off, • Perks: Travel discounts, commuter benefits, and technology reimbursements, • Insurance: Free basic life insurance and wellness programs. Medical, dental, and vision insurance, • Bonuses & Incentives based on performance

DIRECTOR OF SALES The Fifth Avenue Hotel – New York, NY The Fifth Avenue Hotel, an _ luxury destination, is seeking a Director of Sales to join our team. Nestled in the heart of Manhattan, our hotel is a vibrant oasis featuring 149 beautifully appointed guest rooms, where personal service, extraordinary design, distinctive cuisine, compelling art, and immersive cultural experiences come together to create something truly exceptional. At The Fifth, every detail is intentional. We invite our guests to experience the hotel as a flâneur—where curiosity is sparked, stories unfold, and no two stays are ever the same. POSITION OVERVIEW As the Director of Sales, you will provide strategic leadership to the sales team and operational oversight to maximize total hotel revenue and elevate sales operations across all business segments. The Director of Sales will be responsible for developing and growing high-value accounts through strong relationships across luxury travel, fashion, entertainment and production. This role requires a visionary leader with commercial acumen, selling mindset, refined interpersonal skills, and a genuine passion for maintaining the "flâneur" spirit through high-level client relationships, luxury brand alignment, and flawless guest experiences. KEY RESPONSIBILITIES Strategic Sales Leadership • In collaboration with the Vice President of Sales, the Director of Sales will develop and execute long-term sales strategies across transient, corporate, group, leisure, and luxury travel agency channels to exceed revenue goals., • Direct and oversee all sales operations to ensure an uncompromising, five-star (and beyond) standard of hospitality., • Leverage market intelligence, competitor positioning, and industry trends to promote the hotel’s 149 guest rooms, private event spaces, and vibrant public areas., • Work closely with Revenue Management to ensure rate integrity, inventory optimization and market positioning. The Flâneur Environment • Champion the hotel’s artistic identity and design narrative across all high-level sales proposals, partner showcases, and executive site inspections., • Architect strategic luxury partnerships and brand activations that spark curiosity, drive client engagement, and set the hotel apart in the Manhattan market. Personalized Service & Strategic Relationships • Build and nurture relationships with leading global travel networks, key decision-makers, and high-net-worth clients., • Attend major luxury travel events, tradeshows and road shows to strengthen market presence, generate new business and represent The Fifth Avenue Hotel globally., • Partner with the Guest Experience team to curate bespoke VIP itineraries, tailored client setups, and memorable "surprise and delight" experiences for major accounts. Leadership & Collaboration • Lead, mentor, and inspire the sales team, fostering a high-performance culture rooted in professional warmth, accountability, and luxury excellence., • Work seamlessly with Revenue Management, Marketing, Food & Beverage, and Hotel Operations to align commercial efforts and ensure flawless execution. Financial & Administrative Stewardship • Manage departmental budgets, quarterly forecasts, and sales pipeline targets while maintaining luxury margins., • Track, analyze, and communicate client feedback and sales metrics to drive continuous operational and revenue improvements. SAFETY & SECURITY Uphold rigorous safety, data security, and confidentiality protocols for corporate guests, VIPs, and client accounts within all sales operations. QUALIFICATIONS • Bachelor’s degree in Hospitality Management, Business, or equivalent experience preferred., • Significant sales experience within luxury, boutique, or five-star hospitality settings., • Exceptional strategic planning, analytical, and communication abilities., • Proven ability to multi-task and lead, develop and inspire team in a fast-paced, high-pressure environment., • A keen eye for design, art, and the "intentional details" that define modern luxury travel. WORK ENVIRONMENT • Flexible schedule, including travel, evenings, weekends, and holidays as needed to host key clients and support 24/7 hotel operations., • Physically active role requiring standing, walking, and the ability to conduct extensive site inspections of all property areas. WHY JOIN US? The Fifth Avenue Hotel is more than a workplace—it’s a destination where creativity, culture, and hospitality meet. As part of our award-winning team, you will play a vital role in shaping the physical canvas of unforgettable guest journeys in one of New York City’s most distinctive luxury hotels.

Tao Group Hospitality offers competitive benefits for all full-time team members such as: • Medical, Dental, and Vision Coverage, • 401(k) Retirement Program with Employer Match, • Life and Disability Insurance Plans, • Ancillary Insurance Plans, • Employee Assistance Program, • Fertility & Family Forming Support and Resources, • Pet Insurance, • Employee Discounts, • TAO Savings Marketplace, • Time off and much more! Responsible for supervising the daily activities of the heart-of-house operations and team members in accordance with department policies and procedures. Interacts with fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: • Ensures the needs of the guests are accommodated., • Ensures the general cleanliness of the heart-of-house, and the entire venue., • Participate in interviewing, hiring, and training new applicants and team member development of all subordinates., • Responsible for the scheduling of assigned departments (where applicable)., • Participates in growth opportunities and team member development of all heart-of-house team members., • Ensures safety, quality, and recipe accuracy., • Manage the execution of regular service, catering, take-out, delivery, and all in-venue/off-premise events., • Ensures Department of Health and company sanitation standards., • Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies., • Coaches and develops heart-of-house team members by setting clear guidelines and expectations., • Responsible for all mechanical systems being in good working order and compliant with all federal, state, and local ordinances., • Ensures all team members are compliant with all heart-of-house standards and procedures., • Responsible for checking cover counts, BEOs, and/or Fire Sheets., • Ensures the preparation and delivery of menu-focus items to daily pre-service meetings., • Proficient with all operational systems, which include payroll, inventory, and purchasing., • Possesses in-depth knowledge of all recipes, and food menus and maintains station recipe books., • Organize, develop and produce new recipes for potential new menu items and specials., • Ensures the completion of all opening and closing procedures as prescribed by the company., • Ensures expediting standards., • Communicates clearly and concisely with all team members during service., • Practical knowledge of the job duties of all supervised team members., • Participates in overseeing the replacement or repair of all breakage, and damage to equipment or furniture., • Attends, leads, and participates in any training sessions, departmental meetings, or daily pre-shift meetings., • Learn by listening, observing other team members, and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members., • Assist and/ or complete additional tasks as assigned TRAINING REQUIREMENTS: • Tao Group Hospitality in-venue sous chef training EDUCATION/WORKING KNOWLEDGE: • Minimum 2-3 years of previous Culinary supervisory/management experience within a high-volume kitchen setting is essential., • Two-year associate degree (60 credit hours) in Culinary Arts or equivalent work experience preferred., • Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required., • Must be organized, self-motivated, and proactive with strong attention to detail., • Proficient with computers (Microsoft Products), POS, and technology. SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions • Must have strong problem-solving skills, • Ability to work under pressure and meet deadlines, • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume, • Excellent written and verbal communication skills required, • Must have good positive energy throughout the day, • Must be able to read the computer monitors and print legibly, • Must be able to bend, kneel, sit, and/or stand for extended periods of time, • Must be able to move quickly through work and set the pace in the office, • Must be able to push and lift up to 75 lbs., • Small to Medium office environment, • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment, • 5-25% Local Travel (United States), • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required, • Maintain a professional, neat, and well-groomed appearance adhering to Company standards, • Ability to maintain a high level of confidentiality, • Ability to handle a fast-paced, busy, and somewhat stressful environment, • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

POSITION PURPOSE Cipriani is seeking a polished, highly organized Event Manager to join our New York events team working alongside our sales team. The ideal candidate is a hospitality professional with strong food and beverage knowledge, exceptional attention to detail, and experience managing high-end events from planning through execution. The Event Manager will serve as a primary point of contact for clients following the sales process, coordinating all event details and working closely with internal teams to ensure each event is executed seamlessly and to Cipriani standards. This is a full-time, in-office position. This role is not hybrid. The Event Manager is expected to be present at assigned events and must have flexibility to work evenings, weekends, and holidays as business needs require. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Manage assigned events from contract handoff through planning, execution, and post-event follow-up., • Serve as a primary point of contact for clients throughout the event planning process, providing attentive and professional service., • Conduct detailed planning meetings and site visits with clients to understand event objectives, preferences, timelines, and requirements., • Working with the Sales Manager, the responsibilities will include recording all event details, including food and beverage selections, menus, floor plans, timelines, rentals, production needs, entertainment, décor, and other event requirements., • Prepare, maintain, and distribute accurate Banquet Event Orders (BEOs) and related event documentation., • Communicate event details, changes, and client expectations clearly and accurately to all relevant departments., • Partner closely with Culinary, Banquets, Operations, Sales, Production, Finance, Security, and other internal teams to ensure seamless event execution., • Coordinate with approved external vendors, planners, production companies, and other event partners as required., • Participate in tastings, walkthroughs, production meetings, and pre-event meetings., • Identify opportunities to enhance the guest experience and maximize event offerings through appropriate food and beverage, service, and event enhancements., • Monitor event timelines, logistics, and operational requirements to proactively identify and resolve potential issues., • Be present for assigned events and serve as a key liaison between the client and internal operations teams throughout execution., • Ensure event spaces, service standards, and overall presentation meet Cipriani standards and agreed-upon client expectations., • Respond professionally and effectively to last-minute changes, client requests, and operational challenges., • Review event details and final changes to support accurate billing and event reconciliation., • Maintain organized and accurate event records within company systems., • Conduct appropriate post-event follow-up and communicate relevant client feedback internally., • Build strong relationships with clients, planners, vendors, and internal partners to support repeat business and long-term relationships. KNOWLEDGE, EXPERIENCE AND SKILLS • At least 3 years of event management, catering, banquet, hospitality, or related experience, preferably within a luxury hotel, high-end venue, restaurant group, catering company, or similar hospitality environment., • Strong knowledge of food and beverage, catering operations, and event planning and execution., • Experience managing events from planning through on-site execution., • Experience preparing and working with BEOs, floor plans, event timelines, and other event documentation., • Strong client-service and relationship-management skills., • Excellent verbal and written communication skills with exceptional attention to detail., • Strong organizational and time-management skills with the ability to manage multiple events and competing priorities simultaneously., • Ability to remain composed, solutions-oriented, and professional in a fast-paced environment., • Professional, confident, and polished presence with the ability to represent the Cipriani brand., • Strong knowledge of the New York City events and hospitality market preferred., • Experience working with event-management, catering, or hospitality systems preferred., • Ability to collaborate effectively across multiple departments and levels of an organization., • Flexibility to work evenings, weekends, holidays, and extended hours based on the event schedule. PHYSICAL REQUIREMENTS • Most work is performed indoors in a temperature-controlled hospitality environment., • Must be able to stand and maintain well-paced mobility for extended periods throughout a shift., • Must be able to move efficiently throughout the venue and between service areas., • Must be able to work effectively in crowded and limited-space environments., • Must be able to bend, stoop, squat, reach, and stretch as required to perform service and cleaning duties., • Position requires frequent standing, walking, reaching, grasping, repetitive motion, bending, listening, hearing, and visual acuity., • Talking and hearing occur continuously while communicating with guests, supervisors, and colleagues. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Estate Manager/Manager of Hospitality for UHNW Family — NYC New York City–based, with regular travel to the Hamptons and periodic travel to Aspen and London Full-time, with flexibility for events, weekends, and travel Compensation: $200,000–$250,000 base salary, plus discretionary bonus and full benefits, depending on experience A private family with five residences across New York City, the Hamptons, Aspen, and London is seeking an exceptional Director of Hospitality to oversee service standards, household staff, guest experience, and entertaining across the family's residential portfolio. This role requires a unique combination of private Estate Management experience and sophisticated luxury hospitality expertise. The ideal candidate understands not only how a high-level private residence operates, but also what exceptional service looks and feels like — and, most importantly, how to train and lead teams to deliver that level of service consistently. Service consistency across the residences is at the heart of this position. Each home has its own personality, staffing needs, and rhythm, but the family's experience should feel seamless from one property to the next. The Director of Hospitality will establish those standards, teach them, reinforce them, and ensure they are being executed at the highest level. This is a highly hands-on leadership and staff-management position. The family's Chief of Staff oversees broader day-to-day operations and will work in close tandem with the Director of Hospitality. Together, they will ensure that the homes operate beautifully, while the Director of Hospitality takes primary ownership of service, staff performance and training, household readiness, guest experience, and entertaining. Duties and Responsibilities Establish and maintain exceptional service standards across all residences, creating consistency while respecting the individual style and rhythm of each home. Serve as the family's authority on service — understanding what great service looks like, how it should be delivered, and how to create a culture in which it happens naturally and consistently. Manage, mentor, train, and develop household staff, including housekeepers, chefs, butlers and other hospitality-focused team members. Ensure staff understand expectations around formal and informal service, household presentation, food and beverage service, guest care, discretion, communication, and attention to detail. Create and maintain SOPs, service manuals, checklists, preference files, training materials, and quality-control systems that can be implemented consistently across multiple residences. Regularly assess staff performance and service execution, identifying opportunities for additional training, stronger communication, or improved systems. Partner closely with the Chief of Staff on staffing, household priorities, scheduling, family needs, events, and overall execution across the residences. Help establish clear roles, responsibilities, routines, and accountability while fostering a collaborative, respectful, and highly professional staff culture. Recruit, onboard, and train new household staff in partnership with the Chief of Staff and property leaders. Support seasonal staffing and the hiring and onboarding of a future Hamptons House Manager. Ensure each property is fully prepared for family arrivals, overnight guests, intimate dinners, larger gatherings, and special events. Lead the hospitality and service components of entertaining, particularly in New York City and the Hamptons. Coordinate with chefs, household staff, event planners, vendors, and security teams to ensure seamless staffing, guest flow, timing, table service, presentation, and overall execution. Develop a deep understanding of family and guest preferences and ensure those preferences are communicated and executed consistently across every residence. Travel between properties to assess standards, train teams, support seasonal transitions, and prepare residences for family visits and events. Remain hands-on and willing to step in alongside the team whenever necessary. This position does not oversee nannies or childcare staff. Qualifications 8–10+ years of progressive experience spanning private Estate Management/private service and luxury hospitality, with significant leadership responsibility. Meaningful experience working inside sophisticated private residences is essential. Candidates should understand the nuances, discretion, pace, and highly personalized nature of UHNW private service. Prior five-star hotel/resort, Michelin-level restaurant, private club, luxury events, or comparable high-touch hospitality experience is highly valued, particularly when combined with private estate experience. Proven experience managing, training, mentoring, and holding household staff accountable to exceptional service standards. Deep understanding of both formal and informal service and the ability to adapt service style appropriately to the family, residence, guest, and occasion. Demonstrated ability to create consistent service standards across multiple homes and teams, rather than simply managing the operations of an individual property. Strong knowledge of food and beverage service, household presentation, entertaining, guest experience, and residential readiness. Experience developing SOPs, service manuals, training programs, preference systems, checklists, and quality-control standards. Multi-property and seasonal-residence experience strongly preferred. Exceptional leadership and people-management skills; able to set a high bar while creating a positive, respectful, and team-oriented culture. Refined, observant, highly organized, and extraordinarily attentive to detail, with an instinct for anticipating needs before they are expressed. Warm, discreet, emotionally intelligent, low ego, and calm under pressure. Comfortable operating within an established leadership structure and working in true partnership with a Chief of Staff rather than duplicating the Chief of Staff's responsibilities. Flexible to travel domestically and internationally and work evenings, weekends, and events as required. Valid driver's license and passport, with verifiable references from comparable private-service environments. The Ideal Profile The strongest candidate will have lived in both worlds: private Estate Management and exceptional luxury hospitality. They understand the operational realities of running sophisticated residences, but their true strength is service and people — setting the standard, training teams, managing staff, anticipating needs, and creating an experience that feels effortless to the family. This person knows that extraordinary service is not simply about formality. It is about consistency, anticipation, warmth, discretion, attention to detail, and making sure every member of the household team understands exactly what excellent service means.

The cabin is yours. Own it. We’re looking for a career professional for a full-time position on our beautiful Falcon 6X; one who understands that the experience in the 6X cabin is just as critical as the operation supporting the mission. If you’ve built your career on anticipating needs before they’re spoken, creating exceptional moments at 45,000 feet, and treating every flight like a bespoke, one‑of‑one service experience, we’d like to meet you. The Mission You are the architect of the in-flight experience. You will have the full support of a cohesive flight department behind you. What you won't have is someone looking over your shoulder. Our team trusts its people to own their domain completely, and the cabin is yours. You will serve discerning passengers with the kind of quiet, intuitive hospitality that defines Clearview’s boutique service; consistently, gracefully, and without being asked twice. Our team will have your back. The cabin experience is your responsibility. Who You Are You came up through environments that demanded perfection; fine dining, luxury hospitality, yacht service, or the upper echelon of private aviation. You know the difference between service and exceptional service, and you've spent your career on the right side of that line. You are: • Polished and Composed. Whether it's curating kid friendly snacks or preparing dirty martinis for adults, you adapt without missing a beat, • Proactively Attentive. You read a cabin the way a great sommelier reads a table. Needs are addressed before they become requests, • Discreet by Nature. Always and without exception, • Genuine Hospitality. Your instinct is to elevate every touchpoint, from the pre-flight cabin setup to the farewell at the base of the cabin stairs, • Detail Obsessed. Presentation, temperature, timing, linens, fingerprints; nothing escapes your attention What You Bring • Based in the New York Metro or Long Island area, or genuinely willing to relocate, • Minimum 4 years of cabin attendant experience with large-cabin or ultra-long-range aircraft strongly preferred, • Background in fine dining, luxury hotel, superyacht, or comparable five-star hospitality environment highly valued, • Formal flight attendant training from a recognized private aviation program (FACTS, FlightSafety, or equivalent), • Current CPR, First Aid, and in-flight medical emergency training, • Strong working knowledge of galley management, catering coordination, and in-flight food and beverage service at a fine dining standard, • Experience with international operations and familiarity with customs, handling, and protocol in European and Caribbean destinations, • Ability to curate, source, and execute customized menus and cabin experiences tailored to principal preferences, • Valid U.S. passport with unrestricted travel authorization to the EU, Canada, and Caribbean, • Ability to pass pre-employment drug screening and participate in ongoing random testing Day-to-Day Responsibilities • Manage all aspects of cabin preparation; catering, linens, amenities, cabin cleanliness, and presentation to the highest standard, • Source, coordinate, and oversee catering from premium vendors; execute in-flight meal and beverage service with precision, • Maintain a deep, current knowledge of passenger preferences, dietary requirements, and personal touches that define their experience, • Perform post-flight cabin reset, inventory management, and catering reconciliation, • Coordinate closely with the flight operations on timing, service windows, and any passenger needs that affect operations, • Maintain all required certifications and participate in recurrent safety and service training, • Represent the company with absolute professionalism at all times What We Offer A full-time position dedicated to our brand-new Falcon 6X. This is a rare opportunity to join a tight-knit, detailed oriented flight department that is genuinely committed to excellence across every role. You will be supported, respected, and given the resources to do your job at the highest level. • Competitive salary aligned with the candidate’s experience and duties, • Comprehensive medical, dental, and vision coverage, • Paid parental leave, • 401(k) with company match, • Paid time off and vacation, • Premium HOTAC and per diem while traveling, • Annual bonus

Grow your career as a Senior Executive Assistant with an innovative global bank in New York, NY. Contract role with strong possibility of extension. Will require working hybrid onsite 3 days/week mandatory. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. Contract Duration: 12 months Required Skills & Experience • Bachelor's/University degree or equivalent experience, • Previous office administration experience preferably within a large and complex financial services or similar organization, • Self-motivated and detail oriented, • Consistently demonstrates clear and concise written and verbal communication skills, • Proficient in Microsoft Office What You Will Be Doing • Directly supports a C15 level manager and generally supports an entire department, • Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms, • Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team, • Coordinates travel arrangements; prepare and distribute schedules/agendas for travel, • Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports, • Handles incoming calls; responds to inquiries, • Orders supplies and process invoices through Procure to Pay system, • Process and follow-up on Virtual Requests, • May prepare and review materials and correspondence for meetings, • Maintains and update files/records, produces reports and various correspondence, • Handles sensitive materials; maintain appropriate levels of confidentiality, • Performs other duties and functions as assigned, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job Title: Administrative Assistant II -Trading floor experience Job Type: Contract W-2 Job Location: New York, New York- onsite A global bank is seeking an Administrative Assistant II with direct Trading floor experience. The Administrative Assistant within Global Markets will provide office support to the GM Sales & Trading personnel. Responsibilities: · Provide support in reimbursement process of expenses in Concur, calendar management, meeting/event planning, travel arrangements, preparing and printing documents, etc.). · Maintain multiple calendars in Microsoft Outlook – constructing agendas and calendar details as far in advance as possible (including those for high-level visitors), highlighting key events, coordinating meetings, meals, and video/audio conferences. · Coordinate and oversee travel plans (extensive at times, both domestic and international (as needed), creating itineraries that involve different time zones, airline and hotel preferences, client contact details, materials needed for meetings, etc. · Perform general administrative support such as answering phones, copying, faxing, scanning, filing, mailing, printing, binding, creating, and submitting expenses etc. · Preparing and organizing important documents including PowerPoint presentations (on an as needed basis). · Greet guests/visitors/clients. · Work directly with all internal team members / account teams and clients (as needed). · If/when asked to attend committee meetings and take minutes where required · Ad-hoc tasks and projects as needed. Requirements: · Minimum of 7 - 9 years of related experience working in a corporate environment supporting an executive. Strong preference given to candidates with experience in a trading floor environment/ investment banking. · Bachelor's degree. · Must understand the critical importance of confidentiality. · Solid demonstrated working knowledge of, and skill in, the Microsoft Office Suite including Outlook, Word, Excel and PowerPoint. · Outlook: In calendar, ability to create and modify appointments and recurring appointments using the planner; familiarity with features such as labels and private appointments; in email, the ability to compose, send and forward emails as well as perform e-mail blasts and familiarity with features such as in-box management (folders), sort and search. · Word: ability to create and modify communications using features such as header/footers, pagination, tables, mail merges, hyperlinks, etc. · Excel: ability to understand, create and use basic functions and formulas to create workbooks. · PowerPoint: ability to create and modify presentations. · Must be self-motivated and proactive/ take initiative; must be able to work in a fast-paced environment. · Strong organization skills and attention to detail are essential. · Excellent interpersonal skills and phone manner. · Effective verbal and written communication skills. Ability to convey thoughts clearly and succinctly and to communicate pertinent complex information in a clear and organized manner; ability to compose general correspondence, memos and other documents that require little or no editing by manager. · Ability to multi-task and adapt to shifting priorities. Ability to prioritize work. · Strong orientation toward teamwork. · Ability to work independently or with minimal supervision. · Ability to speak French is a plus, but not required.

Parasol is an integrated brand marketing, public relations and communications agency specializing in luxury lifestyle, travel and hospitality. Our high-profile client portfolio is growing with an exciting opening for an Account Supervisor to join the team in our office in New York City. We are seeking an intelligent, enthusiastic and hard-working candidate with excellent communication and organization skills, and a strong attention to detail. Applicants must be proactive, independent workers; have the ability to multitask, prioritize a to-do list, and organize larger projects; and excel when faced with a challenge. Candidates should be self-starters who can work within an intimate team environment, possess excellent writing skills and have an interest in travel, food and wine and luxury lifestyle PR. We are passionate about what we do; providing value to our clients and achieving meaningful results is our priority. You will gain valuable experience by working closely with the company's senior leadership team and our clients. Great opportunity for growth and learning. Candidates must have previous agency experience in luxury hospitality, food and wine. Please send resume with cover letter and writing sample to talent@parasolmarketing.com. Write “Account Supervisor Position” in the subject line of email. Please do not apply via Easy Apply. Specific Job Responsibilities: • Act as key client contact, • Build and manage strategic PR and marketing programs for clients, • Direct client strategy and manage client activity, • Develop/maintain strong relationships with key media and other key influencers, • Write compelling content for PR materials, including creative pitch plans and unique story angles, • Secure consistent and quality media placements, • Develop and participate in new business proposal writing and pitches, help secure new business, • Work successfully in a fast paced, high-energy environment, • Manage and mentor team members and other PR/Marketing resources and partners, • Domestic/International travel Requirements: • Bachelor’s Degree or relevant experience, • 6-8 years in public relations/marketing (Must have agency and hotel/travel/tourism experience), • Proven track record of success at Agency or Company, • Experience managing other team members such as AE’s, AAE’s, AC’s, interns or freelancers, • Superb written and verbal communication skills, • Strong network of established media contacts, • Strong client management skills, • Excellent organizational skills, proactive, and meet deadlines, • Comfortable working in an entrepreneurial, results-oriented environment, • Team oriented and ability to take the lead on relevant projects, • Resourceful and well-connected, • Proficient knowledge of Microsoft Office and PowerPoint, Cision, etc. Salary: Competitive salary (based upon experience) + benefits

ABOUT CASA CIPRIANI Founded in Venice in 1931 with the opening of the legendary Harry’s Bar, Cipriani has built a global reputation for timeless hospitality, exceptional service, and understated elegance. For generations, the Cipriani family has remained committed to creating memorable experiences rooted in authenticity, simplicity, and genuine care for our guests. Casa Cipriani New York brings this heritage to the historic Battery Maritime Building in Lower Manhattan. Combining a luxury hotel with a private members’ club, dining, wellness, and entertainment, Casa Cipriani offers a highly personalized hospitality experience while carrying forward the traditions and service standards that have defined the Cipriani name for generations. POSITION PURPOSE The Director of Housekeeping provides strategic and hands-on leadership for all Housekeeping operations, ensuring exceptional standards of cleanliness, presentation, and service throughout guest rooms, public areas, and back-of-house spaces. They are responsible for the strategic leadership and overall performance of the Housekeeping Department. This position ensures that all guest rooms, public areas, back of house spaces, and related facilities consistently meet the property’s luxury standards for cleanliness, presentation, safety, and guest satisfaction. This position is responsible for driving daily operational performance, including room readiness, quality assurance, team leadership and development, staffing, labor productivity, inventory management, and departmental financial performance. The Director maintains a highly visible presence within the operation and works closely with Front Office, Engineering, Security, and other departments to ensure seamless execution and an elevated guest experience consistent with Casa Cipriani’s luxury standards. KEY PRIORITIES • Luxury Standards & Quality: Ensure exceptional cleanliness, presentation, and attention to detail throughout guest rooms, public areas, and back-of-house spaces, consistently reflecting Casa Cipriani’s luxury standards., • Operational Leadership: Maintain a highly visible, hands-on presence throughout the operation, driving daily room readiness, inspections, service execution, and responsiveness to changing business needs., • Team Leadership & Development: Build, lead, and develop a high-performing Housekeeping team through clear expectations, consistent training, accountability, coaching, and employee engagement., • Labor & Productivity Management: Effectively manage staffing, scheduling, overtime, and departmental productivity in alignment with occupancy, service demands, and budget expectations., • Cross-Departmental Partnership: Collaborate closely with Front Office, Engineering, Security, and other operational teams to ensure room readiness, resolve maintenance concerns, support VIP and special requests, and deliver a seamless guest experience. ESSENTIAL FUNCTIONS AND DUTIES: • Provide strategic leadership and direction for all housekeeping operations, including guest rooms, public areas, linen and uniform operations, and back-of-house spaces., • Establish, implement, and maintain departmental standards, procedures, cleaning programs, inspection processes, and quality-control measures., • Ensure the highest standards of cleanliness, presentation, sanitation, safety, and luxury service are consistently maintained throughout the property., • Lead, coach, and develop housekeeping managers, supervisors, room attendants, public area attendants, housepersons, and other departmental employees., • Oversee departmental recruitment, onboarding, training, performance management, succession planning, and employee engagement., • Establish appropriate staffing and productivity levels based on occupancy, business volume, operational priorities, and budgetary requirements., • Review labor reports, payroll, overtime, scheduling, and productivity metrics to ensure efficient departmental performance., • Develop and manage the annual housekeeping operating budget, including labor, linen, uniforms, guest supplies, cleaning products, equipment, and contracted services., • Monitor departmental expenses, identify cost-saving opportunities, and implement controls without compromising quality or the guest experience., • Maintain effective inventory-control systems for linen, uniforms, cleaning supplies, guest amenities, equipment, and other departmental materials., • Oversee purchasing, receiving, storage, distribution, and inventory audits to minimize loss, waste, and unnecessary expenses., • Manage relationships and service agreements with outside vendors, including laundry, linen, waste collection, window cleaning, pest control, deep-cleaning, and specialty service providers., • Conduct regular property inspections and audits to verify compliance with company standards, sanitation requirements, and applicable health and safety regulations., • Review guest feedback, inspection results, service-recovery matters, and departmental performance trends; implement corrective action when necessary., • Collaborate with Front Office and Reservations teams to support room readiness, priority arrivals, special requests, VIP accommodations, and occupancy demands., • Coordinate with Engineering to ensure maintenance concerns, damaged equipment, and out-of-order guest rooms are reported, tracked, and resolved promptly., • Partner with Security and Operations leadership to maintain appropriate procedures for lost and found, guest privacy, key control, emergency response, and workplace safety., • Oversee preventive maintenance and replacement planning for housekeeping equipment, furniture, fixtures, linen, and operational supplies., • Lead housekeeping operations during openings, renovations, seasonal transitions, special events, and periods of high occupancy., • Ensure compliance with company policies, local regulations, chemical-handling requirements, safety procedures, and sanitation standards., • Attend and contribute to executive, operational, financial, safety, and departmental meetings., • Maintain complete and accurate departmental records, including inspection reports, inventory records, training documentation, schedules, invoices, and performance reports., • Promote a professional, respectful, and service-focused work environment aligned with the company’s culture and standards., • Maintain a highly visible presence throughout the operation, conducting daily inspections, engaging directly with the team, and responding hands-on to operational needs, particularly during peak occupancy and high-demand periods., • Drive daily room readiness and inspection performance, ensuring guestrooms are cleaned, inspected, and released in accordance with arrival priorities and established service standards., • Establish, monitor, and continuously improve departmental KPIs, including room attendant productivity, inspection scores, room readiness, overtime, labor cost, linen loss, supply consumption, and guest satisfaction. KNOWLEDGE, EXPERIENCE & SKILLS: • Minimum seven years of progressive housekeeping experience in luxury hospitality, including significant leadership responsibility. Prior experience as a Director of Housekeeping, Executive Housekeeper, Assistant Director of Housekeeping, or comparable senior housekeeping leader strongly preferred., • Minimum of three years in a Director of Housekeeping, Executive Housekeeper, or equivalent senior leadership position., • Demonstrated experience managing a large housekeeping operation, including guest rooms, public areas, linen, uniforms, and outsourced services., • Strong financial acumen with experience managing budgets, labor costs, purchasing, inventories, and departmental productivity., • Proven ability to lead, develop, and retain a diverse team in a fast-paced, service-driven environment., • Comprehensive knowledge of luxury housekeeping standards, sanitation practices, chemical handling, workplace safety, and quality-assurance procedures., • Strong analytical, organizational, decision-making, and problem-solving skills., • Excellent verbal and written communication skills., • Ability to work collaboratively with senior leadership and operational departments., • Proficiency with hotel property management systems, including Opera/Opera Cloud, as well as scheduling systems, inventory management programs, and Microsoft Office., • Flexibility to work varying schedules, including mornings, evenings, weekends, and holidays, based on operational needs., • Bilingual English and Spanish communication skills are preferred. PHYSICAL REQUIREMENTS • Ability to stand and walk for extended periods and regularly inspect guest rooms and operational areas., • Ability to bend, reach, climb stairs, and perform other physical activities required during property inspections., • Ability to lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Please apply here - https://findautumn.com/careers/design-engineer About Us We're building the future of hotel software — an AI-Native Hotel OS that is redefining how hotels operate. We're replacing fragmented, clunky legacy systems and bloated back-office teams with an intelligent, unified platform. We've already proven strong product-market pull and have a fast-growing customer base across the US, Canada, and Mexico. We're a seed stage company backed by Tier 1 investors (led by Bessemer Venture Partners), and moving quickly to define a new category in one of the world's largest verticals. About the role Design and build in one motion — taste and production code from the same person. As our founding design engineer you own product surfaces from a rough idea to shipped React, set the craft bar for everything customers touch, and turn the messy, manual work of running a hotel into interfaces that need no manual. This is not a designer-who-hands-off role and not a front-end-from-specs role; it's a founding product-builder role. What you'll do: • Own product surfaces end-to-end: design in the browser, ship the React, and sweat the typography, motion, empty states, and detail that turn "functional" into "great.", • Translate complex hospitality workflows — revenue, marketing, guest management, daily operations — into interfaces a busy operator understands at a glance., • Define the design system, interaction patterns, and overall feel of Autumn as we build it from the ground up., • Prototype AI-native workflows by driving the most advanced AI coding tools (Claude Code, Cursor, v0) from a sketch to a working, interactive prototype in hours — then turn the best ones into real product., • Work directly with founders and real operators with high agency and little hand-holding, and raise the quality bar for design, UX, and front-end across the company. Requirements We don't require formal credentials. We do require: • Exceptional product taste: a portfolio of shipped interfaces where you did both the design and the front-end build, and can explain why each decision was right., • Strong front-end engineering — fluent in React / TypeScript / Tailwind and modern CSS, with real care for clean components, responsiveness, motion, and performance., • Full-stack comfort: you don't need to be an infra engineer, but you can read APIs, data models, and product logic and see how the front end connects to the whole system., • High agency: you take an ambiguous problem, ask the right questions, make smart assumptions, and move — you don't wait for a perfect spec., • Genuinely AI-native: you already build with the most advanced AI coding tools daily and can show how they sharpen both your craft and your pace., • A clear communicator who thrives on a fast-moving, in-person team and cares about business outcomes, not just UI polish. Location • This role is four to five days a week in person in New York City and candidates must be authorized to work in the United States.

Workplace Experience Coordinator, Front Reception Contract, 6 Mo | On-Site, New York | $95/hour Job Description On behalf of our client, we are hiring a Workplace Experience Coordinator, Front Reception to join as the first point of contact for guests, visitors, and employees arriving at our client’s headquarters. Based at the front desk of our client’s Executive Business Center (EBC), you will greet and check in every guest, direct the flow of visitors, deliveries, and meeting traffic throughout the day, and make sure everyone who walks in feels well cared for. From that home base you will also support the broader hospitality team with scheduling, space upkeep, event setup, and programming across the EBC and Wellness Center. The ideal candidate has front desk, reception, or hospitality experience, is comfortable staying calm and organized when several people need something at once, and brings genuine warmth and attention to detail to a busy, visitor-facing role. This is an on-site, front-of-house role. Candidates must be able to lift and carry up to 25 pounds repeatedly throughout a shift (e.g., packages, cases of beverages, chairs, and event supplies), remain on their feet for at least 3 hours per day while greeting guests, escorting visitors, and resetting spaces, and move throughout the building regularly, including walking between the front desk, meeting rooms, and amenity spaces. Key responsibilities Front reception and guest support • Front Reception: Staff the EBC front desk as the primary point of contact for, • guests and visitors. Greet and check in arrivals, issue visitor badges, notify, • hosts, and escort or direct guests to the right meeting room, restroom, or, • amenity space, • Traffic Coordination: Manage the day-to-day flow of the space: track who is, • expected and when, keep arrivals moving during back-to-back meetings,, • receive and route deliveries and packages, field front desk phone and email, • inquiries, and flag anything unusual to the Workplace Experience Lead or, • Security, • Guest Support: Anticipate and take care of guests throughout their visit: offer, • beverages, provide directions and local recommendations, help with Wi-Fi, • and other basic needs, and check in on meetings in progress so guests are, • comfortable from arrival to departure Hospitality team support • Scheduling Support: Assist with scheduling coordination for business, • meetings and events, working closely with the Workplace Experience Lead, • and Administrative teams to help resolve conflicts and keep the day's, • calendar running smoothly, • Space & Facility Upkeep: Perform regular walk-throughs of the reception, • area, meeting rooms, and amenity spaces between visits, resetting rooms,, • restocking supplies, and partnering with the Facilities team on cleanliness and maintenance needs as they come up, • Event Support: Assist with room setup and breakdown according to, • specifications, ensuring all technology, furniture, and amenities are properly, • configured, • Program Assistance: Support Experience Enrichment programming by, • helping with classroom setup, registration, and check-in, • Administrative Support: Keep the visitor log and daily front desk notes, • current, and help the Workplace Experience Lead organize information for, • monthly reports Minimum qualifications • 2-3 years of experience at a front desk, reception, concierge, or similar, • guest-facing role in workplace operations, hospitality, or customer service, • We require at least a Bachelor's degree in a related field or equivalent, • experience., • Enjoys being the first face people see and takes pride in warm, consistent, • service that reflects company values, • Stays calm and organized when several guests, calls, and deliveries arrive at, • once, and can prioritize on the fly without letting anything drop, • Interacts professionally and discreetly with executives, VIP guests, vendors,, • and employees, • Dependable about desk coverage: reliably present during coverage hours and, • proactive about coordinating breaks and handoffs, • Clear written and in-person communication with hosts, Security, Facilities, and, • the Workplace Experience Lead, and knows when to escalate, • Takes ownership of the reception area and assigned spaces, follows, • checklists and procedures carefully, and notices small setup or maintenance, • issues before guests do, • Able to autonomously complete large portions of work scoped by others, and, • shows initiative in solving issues and recommending improvements, • Experience with visitor management or badging systems, basic scheduling, • software, and Microsoft Office or Google Workspace, • Open to feedback, asks thoughtful questions, is eager to grow within, • workplace experience, and raises concerns about safety and ethics when, • appropriate, • Able to meet the physical requirements described above, including repeatedly, • lifting 25 pounds and being on your feet at least 3 hours a day Preferred qualifications • Experience at the front desk of a corporate office, hotel, executive briefing, • center, or event venue, • Experience working with security or visitor management teams on check-in, • and badging procedures, • Relevant certifications or coursework in hospitality, customer service, or, • related fields, • Experience in technology companies or fast-paced environments, • Basic knowledge of wellness programs or employee amenities, • Interest in learning about art, culture, and storytelling in workplace, • environments Why join us • The front desk is the first impression our client makes on every guest who visits our, • headquarters. In this role you will set the tone for each visit and be part of the, • hospitality team behind the EBC and our amenity spaces., • Our Leadership Support team plays a crucial role in creating conditions where, • breakthrough AI safety research can flourish., • You'll work in a culture that values impact over sophistication, where everyone contributes regardless of role, and where the mission is the final arbiter in our decisions. Contract, 6 Months On-Site, New York $95/hour

JRN #: 2661 We are seeking an experienced Director of Properties to oversee a portfolio of private residences for a family office in New York. This person leads the property managers at each residence and sets one standard of service across the portfolio. The role acts as the principals' representative on operations, projects, and major purchases. The ideal candidate brings a Director of Residences background, high emotional intelligence, and a calm, respected leadership style. Responsibilities: • Oversee daily operations across all residences and hold every property to the highest standard., • Lead, hire, train, and support the property managers, who manage in-home staff at each residence., • Build and maintain household policies, procedures, systems, and training that create consistency across properties., • Review current systems on a regular basis and recommend improvements., • Learn the principals' preferences and make sure every property team upholds them., • Oversee interior and exterior maintenance, repairs, and systems, including HVAC, security, plumbing, AV/IT, and appliances., • Source, review, and approve vendors with property leads. Review and approve invoices and partner with accounting on budgets., • Manage staffing and schedules across properties based on seasonal needs, events, and the principals' plans., • Lead construction, renovation, and design projects as the principals' representative., • Prepare clear proposals, updates, and approval requests for the principals., • Research and negotiate large purchases on the principals' behalf., • Oversee special property projects, events, and the art and furniture inventory. Qualifications: • 7+ years of experience in private estate or residence management, including a comparable Director of Properties or Director of Residences role., • Candidates from top-tier luxury hospitality, such as private island resorts or luxury hotel groups, will also be considered., • Construction project experience and technical or engineering knowledge are strongly preferred., • High emotional intelligence. Leads with warmth, earns respect, and builds a collaborative team., • Excellent written and verbal communication. Able to turn complex property matters into clear updates., • Proactive. Spots issues on property before they become problems., • Energetic and active, with a positive attitude that sets the tone for the team., • Strong discretion and sound judgment., • Flexible schedule, including longer days, weekends, and holidays as needed. Able to lift 40+ lbs. Location: New York, NY. Open to relocation for the right candidate. Regular travel to Long Island as needed, quarterly travel to out-of-state properties, and most of the summer based at the family's seasonal residence (housing provided). Compensation: Up to $300,000 DOE, plus year-end bonus. Benefits: Health, dental, and vision insurance, 401(k) with match, and a collaborative team with strong longevity. Pocketbook Agency is acting solely as a recruiting and placement firm for this position and is not the employer of record for this role unless otherwise explicitly stated. All hiring decisions, compensation, benefits, and employment terms are determined by the client employer. By applying, you acknowledge that submission of an application does not guarantee placement or employment. Pocketbook Agency is an equal opportunity recruiting firm and does not discriminate in its recruiting, screening, or placement practices based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

POSITION PURPOSE: Casa Cipriani Hotel is seeking a dynamic and professional Front Desk Agent to provide exceptional customer service to all guests. As the first point of contact for our guests, you will be responsible for creating a welcoming and memorable experience while ensuring the smooth operation of the front desk. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. ESSENTIAL FUNCTIONS AND DUTIES: • Greet and welcome guests in a friendly and professional manner upon arrival., • Check guests in and out efficiently, ensuring all information is accurately entered into the system., • Provide guests with information about hotel amenities, services, and local attractions., • Answer phone calls and respond to inquiries in a courteous and timely manner., • Handle reservations, changes, and cancellations, ensuring accuracy and availability., • Address guest concerns or complaints promptly, resolving issues to maintain guest satisfaction., • Assist with luggage handling and special requests, ensuring a high level of guest comfort., • Maintain a clean and organized front desk area, ensuring it is presentable at all times., • Process payments, handle cash, and prepare billing for guests at check-out., • Collaborate with housekeeping, maintenance, and other departments to ensure a seamless guest experience., • Monitor and update the room availability and reservation system to reflect real-time status., • Ensure all guest information is kept confidential and follows hotel policies and procedures., • Uphold Casa Cipriani’s standards of hospitality, promoting a luxurious experience for each guest. KNOWLEDGE, EXPERIENCE AND SKILLS • High school diploma or equivalent required., • Previous hotel front desk or customer service experience preferred., • Proficient in using hotel management software (experience with Opera, Mews, or similar systems a plus)., • Strong communication skills, both verbal and written., • Exceptional attention to detail and ability to multi-task., • Ability to remain calm and efficient under pressure., • Friendly, approachable, and customer-focused demeanor., • Ability to work flexible hours, including evenings, weekends, and holidays., • Fluency in multiple languages is a plus. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to sit or stand for extended periods., • Occasional lifting of up to 25 pounds., • Must be able to work in a fast-paced, high-pressure environment. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, strong financial performance, and an engaging colleague culture. This role serves as the operational leader of the property, driving service excellence, brand standards, and operational efficiency while fostering a distinctive and authentic hospitality environment. The Hotel Manager partners closely with the General Manager and the department leaders to create memorable guest experiences, develop high-performing teams, and achieve strategic business objectives. General Responsibilities Include but not limited to: • Provide leadership and direction for Hotel Operations, including Front Office, Housekeeping, Guest Services, Engineering, and other operational departments., • Ensure consistent delivery of luxury service standards and personalized guest experiences., • Maintain compliance with all company policies, local, state, and federal regulations, and New York City hospitality requirements., • Conduct regular operational reviews and property walk-throughs to ensure excellence in presentation, cleanliness, and service delivery., • Actively engage with guests to build relationships, resolve concerns, and create memorable moments., • Monitor guest satisfaction metrics, online reputation scores, and review platforms, implementing action plans to continuously improve performance., • Ensure timely and effective resolution of guest complaints and service recovery opportunities., • Monitor departmental expenses, productivity, and labor costs while maintaining service excellence., • Identify opportunities to improve operational efficiency and profitability., • Participate in annual budgeting, forecasting, and strategic planning processes, • Foster a culture of accountability, inclusion, collaboration, and recognition., • Support succession planning and leadership development initiatives., • Ensure compliance with all labor, wage and hour, and union agreements as applicable., • Lead colleague engagement efforts that promote a positive and inclusive workplace culture., • Minimize operational risks through proactive planning and adherence to internal controls., • Maintain strong relationship with Food and Beverage operators. Qualified Candidates must possess: • At least 6 years progressive experience in a hotel or a related field, • Bachelor's Degree preferred., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Luxury and lifestyle hotel experience required., • Previous experience working in New York City experience a plus., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Strong financial acumen with experience managing budgets, forecasting, and labor productivy, • Ability to work flexible schedules, including evenings, weekends, and holidays as needed, • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. EOE

POSITION PURPOSE The Assistant Front Office Manager supports the daily operation of the Front Office and plays a key role in delivering the highly personalized, discreet, and attentive service expected at Casa Cipriani. Working closely with the Front Office Manager and Director of Front Office, this position provides hands-on leadership throughout the guest journey, from pre-arrival preparation and arrival through the guest's stay and departure. The Assistant Front Office Manager supervises Front Office operations during assigned shifts, supports and coaches the team, coordinates VIP and special arrivals, resolves guest concerns, and ensures that Front Office standards, procedures, and service expectations are consistently executed. The ideal candidate is a polished and intuitive hospitality professional who leads from the floor, anticipates guest needs, demonstrates sound judgment, and understands the importance of discretion, attention to detail, and personalized service within a luxury hotel and private members club environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Support the Front Office Manager and Director of Front Office in the daily operation of the Front Office and execution of departmental service standards., • Supervise Front Desk Agents and other assigned Front Office employees during scheduled shifts, ensuring professional, attentive, and efficient service at all times., • Serve as the Front Office leader on duty when assigned, providing direction and operational support to the team and escalating significant matters to senior Front Office leadership as appropriate., • Maintain a visible and approachable presence in guest-facing areas, engaging with guests and proactively identifying opportunities to enhance their experience., • Oversee the execution of guest arrivals and departures during assigned shifts, ensuring check-in and check-out experiences are efficient, accurate, personalized, and consistent with Company standards., • Review daily arrivals, departures, VIPs, repeat guests, special occasions, preferences, special requests, room assignments, and relevant guest history in preparation for each shift., • Assist with VIP and high-profile guest preparation and service, ensuring preferences, special arrangements, privacy requirements, and relevant information are accurately documented and communicated to appropriate departments., • Maintain accurate and detailed guest profiles, including preferences, stay history, special requests, and other relevant information to support personalized service and future guest recognition., • Coordinate closely with Guest Services, Concierge, Butler, Bell/Door, Valet, Reservations, Housekeeping, and other departments to ensure seamless execution of arrivals, departures, transportation, luggage handling, amenities, and guest requests., • Monitor room status and readiness in partnership with Housekeeping and Engineering, proactively addressing maintenance, presentation, and other conditions while communicating priorities involving early arrivals, VIP rooms, room moves, special accommodations, and other time-sensitive guest needs., • Assist with room assignments, upgrades, room moves, early arrivals, late departures, and other room-related requests in accordance with availability, guest preferences, and established procedures., • Monitor Front Office systems, traces, alerts, guest requests, shift logs, and outstanding follow-up items to ensure requests are completed accurately and within appropriate service timelines., • Review guest accounts and folios for accuracy and assist with billing inquiries, payment processing, credit card authorization, posting errors, adjustments, and other Front Office financial procedures within established authority levels., • Ensure Front Office cash-handling and payment procedures are followed accurately and report discrepancies to management promptly., • Respond to guest inquiries, requests, and concerns with professionalism, empathy, discretion, and urgency., • Take ownership of first-level guest recovery and resolve concerns within established guidelines, escalating sensitive, recurring, high-value, or significant service issues to the Front Office Manager or senior management as appropriate., • Follow up with guests following a service issue to confirm resolution and communicate relevant information to the next shift and appropriate departments., • Document guest incidents, complaints, service recovery, preferences, and operational issues accurately to ensure continuity of service., • Conduct thorough shift handovers and ensure outstanding guest requests, VIP information, operational concerns, room issues, and follow-up items are clearly communicated between shifts., • Participate in and, when assigned, lead pre-shift briefings to communicate occupancy, VIP arrivals, special events, guest preferences, service issues, operational priorities, and relevant property information., • Monitor the Front Desk environment throughout the shift to ensure it remains organized, professional, appropriately staffed, and consistent with Company presentation standards., • Provide real-time coaching, guidance, and support to Front Office employees regarding guest interaction, telephone etiquette, system procedures, problem resolution, grooming, and service standards., • Assist with onboarding and training new Front Office employees and reinforce departmental procedures and luxury service expectations., • Observe employee performance during assigned shifts and provide constructive feedback to employees and Front Office leadership., • Monitor employee attendance, punctuality, uniform, grooming, professional conduct, and adherence to departmental standards during assigned shifts and report concerns appropriately., • Continuously monitor the guest experience throughout assigned shifts, identifying and correcting service gaps in real time to ensure Front Office interactions consistently reflect Casa Cipriani's luxury service standards., • Promote a positive, professional, respectful, and collaborative work environment and lead by example in demonstrating Company Core Values and service expectations., • Ensure employees have current knowledge of hotel and club facilities, amenities, dining outlets, events, services, policies, local attractions, transportation options, and other information necessary to assist guests effectively., • Support room upgrade and upselling initiatives by identifying appropriate opportunities and coaching Front Office employees on guest-focused selling techniques., • Ensure compliance with Company policies, Front Office procedures, guest privacy requirements, cash-handling procedures, key-control standards, safety protocols, and emergency procedures., • Maintain the highest level of discretion and confidentiality regarding guest information, particularly involving VIPs, members, celebrities, high-profile individuals, and sensitive guest matters., • Be knowledgeable of emergency, fire, life-safety, evacuation, and security procedures and respond appropriately when assigned or when circumstances require., • Coordinate with Security and senior management regarding guest incidents, safety concerns, lost property, disturbances, or other matters requiring additional support., • Identify recurring guest concerns, operational challenges, and opportunities to improve service and communicate observations and recommendations to Front Office leadership., • Assist with departmental projects, training initiatives, service-improvement programs, and other operational priorities as assigned., • Assume additional Front Office responsibilities in the absence of the Front Office Manager as directed by senior leadership. Knowledge, Experience and Skills: • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Equivalent relevant hospitality experience may be considered., • Minimum of 3 years of progressive Front Office, Rooms, or Guest Services experience within an upscale or luxury hospitality environment. Previous supervisory, lead, or management experience strongly preferred., • Experience within a luxury hotel, private members club, Forbes-rated property, or similarly high-touch hospitality environment is preferred., • Experience utilizing a OPERA (PMS) and familiarity with reservation, guest profile, and payment-processing systems required., • Demonstrated ability to supervise and support a guest-facing team in a fast-paced hospitality environment., • Exceptional guest-relations skills and a genuine desire to create personalized and memorable experiences., • Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously., • Flexible availability based on operational needs, including evenings, weekends, holidays, and occasional overnight shifts. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects, weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks., • Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

About McCourt Partners McCourt Partners is a full-service real estate development, investment, and management firm with over $1 billion of permanent capital dedicated to real estate strategies. Our portfolio of projects spans the globe, including investments in flagship projects in New York, Los Angeles, London, and Dallas. We oversee the development process from the perspective of an owner and an investor. Our team has successfully planned, designed, and constructed over 30 million square feet of office, hotel, residential, and mixed-use projects with a total value of over $30 billion. Together, we have extensive experience in transformative, large-scale complex projects that leverage deep relationships with real estate advisors, contractors, and government entities. About the Role and Responsibilities: McCourt Partners is seeking an analytically rigorous, detail-oriented accounting professional who thrives in a lean, entrepreneurial environment. The Accounting Manager will oversee the day-to-day accounting operations of the organization, ensuring timely and accurate financial reporting, maintaining strong internal controls, and supporting leadership with financial analysis and decision-making. This role oversees key accounting processes, including month-end close, reconciliations, journal entries, treasury, accounts payable, accounts receivable, compliance, and audit support. Responsibilities: • Manage daily accounting operations, including general ledger activity, treasury, accounts payable, accounts receivable, and cash activity., • Lead the month-end, quarter-end, and year-end close processes to ensure financial results are completed accurately and on schedule., • Review and approve journal entries, account reconciliations, supporting schedules, and variance analyses., • Prepare, review, and analyze financial statements and management reports in accordance with applicable accounting standards., • Maintain and strengthen internal controls, accounting policies, and procedures to support accuracy, compliance, and operational efficiency., • Supervise, coach, and develop accounting team members, including assigning work, reviewing output, and supporting professional growth., • Coordinate with external auditors, tax personnel, and internal stakeholders to support audits, tax filings, and compliance requirements., • Partner with development, asset management, and investment teams to provide financial insights, resolve accounting issues, and support business decisions., • Identify opportunities to streamline accounting processes, improve reporting quality, and leverage accounting systems more effectively., • Support budgeting, forecasting, cash flow analysis, and other ad hoc financial projects as needed., • Hire, manage, and direct the career development of their team, • Conduct business with an understanding and respect for the differences in customs, laws, regulations, and business operations among different jurisdictions and cultures, • Recognize personal bias and others’ tendency toward bias and take measures to mitigate the influence of bias in business decisions, • Motivate and empower staff and foster a collaborative approach across the department and organization., • Empower all employees to report unethical behavior or conflicts of interest without fear of retaliation, • And any other duties to help drive our Vision, fulfill our Mission, and abide by our Organizational values Ideal Candidate: The ideal candidate is a detail-oriented, technically strong accounting professional who combines a high degree of accuracy with sound financial judgment. This person should be comfortable leading and developing a team, maintaining disciplined financial reporting, and identifying opportunities to improve accounting processes and controls. They should have the analytical skills to interpret financial information, the collaborative mindset to partner effectively with development and business stakeholders, and the integrity and discretion to handle confidential matters with sound professional judgment. Ideal candidates will have strong accounting expertise, excellent financial analysis and reporting skills, and demonstrated experience developing high-performing teams. Candidates who are thorough, process-oriented, collaborative, and committed to accuracy and continuous improvement will thrive in this role. Requirements: • Bachelor’s degree in accounting, finance, or a related field, or an equivalent combination of education and relevant professional experience., • Seven or more years of progressive accounting experience, including experience with general ledger accounting and financial reporting., • Demonstrated experience leading, mentoring, or developing others through people management, team leadership, or project leadership., • Strong knowledge of GAAP, internal controls, account reconciliations, and month-end close processes., • Proficiency with Microsoft Excel and accounting or ERP systems., • Strong analytical, organizational, problem-solving, and communication skills., • High attention to detail with the ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Knowledge of multi-entity, intercompany, and consolidated accounting environments. Preferred Qualification: • CPA or other relevant professional certification., • Experience with ERP and financial systems such as Yardi, NetSuite, Ramp, or similar platforms., • Experience improving close timelines, automating reconciliations, or implementing other accounting process improvements., • Public accounting or audit experience., • Prior experience in the real estate industry. The expected salary range for this position is $140,000 -$150,000 annually. Total compensation for this role also includes a bonus incentive in addition to the base salary. The actual offer will be determined on factors including the qualifications, experience, skills, and abilities of the applicant. You’ll find a competitive compensation and comprehensive benefits package here at McCourt Partners. McCourt Partners is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, disability, age, familial, caregiver or veteran status, or any other status protected under applicable law.

MS SHIFT is a fast-growing global SaaS platform for the hospitality industry, trusted by leading hotel brands worldwide. We’re looking for a hands-on IT Manager to own internal IT operations while supporting databases, QA, and technical support in a high-growth environment. This is not a passive role — you’ll be in the systems, in the data, and in the releases. 🔧 What You’ll Do • Own internal IT infrastructure, systems, and end-user support, • Administer Microsoft 365, Azure, identity, and device management, • Support and maintain SQL Server databases (backups, restores, performance, access), • Perform manual QA testing for SaaS releases (regression, smoke, release validation), • Validate database changes, stored procedures, and data integrity, • Provide Tier 2 / Tier 3 technical support for internal teams and customer escalations, • Partner with Engineering, Product, and Customer Success on incidents and releases, • Support security and compliance efforts (SOC 2, GDPR, enterprise reviews), • Help scale IT, QA, and Support processes as the company grows ✅ What We’re Looking For • 5+ years in IT Operations / IT Management (SaaS preferred), • At least 5 years managing technical teams (IT, Support, QA, or similar), • Hands-on experience with SQL Server and MySQL, • Experience doing manual QA in a SaaS environment, • Strong troubleshooting skills across applications, databases, and systems, • Experience providing Tier 2 / Tier 3 tech support, • Comfortable in fast-paced, startup-style environments, • Able to work onsite in NYC (hybrid flexibility) ⭐ Nice to Have • SaaS or hospitality tech experience, • Azure SQL / cloud database exposure, • Jira, Zendesk, or similar tools, • SOC 2 or enterprise security review experience 🎯 Why MS SHIFT • High-ownership role with real impact, • Work on a global SaaS platform used at scale, • Direct path to Head of IT / IT & Support Operations, • Competitive compensation + benefits

Executive Personal Assistant A global venture capital / multi-family office is seeking an exceptional Executive Personal Assistant to support the President and Principal. This is a unique opportunity for a career assistant who thrives in a fast-moving, international, intellectually rigorous environment. The EA will be indispensable in helping them manage time, communication, and logistics across multiple time zones and business interests. The scope of the role will also handle a lot of Personal Assistant tasks, office management, and catering requests. • Schedule & Location: Midtown East (near Central Park), New York, NY., • Work Arrangement: Hybrid - 4 days in-office / 1 day remote weekly. Fully remote during the final two weeks of August and the final two weeks of December., • Hours: 8:30 AM – 5:30 PM / 9:00 AM – 6:00 PM schedule, combined with an off-hours responsiveness mindset to support fluid international travel schedules. Compensation & Benefits: • Base Salary commensurate with experience: $150K – $200K + discretionary bonus, • 100% employer-paid health benefits, 401(k) – no match currently, 3 weeks paid vacation, and complimentary lunches a few days per week. Key Responsibilities • Expertly manage complex, ever-changing calendars across global time zones (true “time-zone ninja”)., • Order and track office supplies, snacks, beverages, vendors, catering, working with the chef for meals, etc., • Maintain absolute command of executive priorities and ensure both principals are operating at peak efficiency., • Serve as the gatekeeper, liaison, and first point of contact for internal and external stakeholders across the globe., • Provide polished, impeccable communication on behalf of the principals., • Coordinate highly complex, multi-city global travel including flights, hotels, visas, ground transport, and meeting logistics., • Understand and anticipate personal preferences (hotel types, amenities, dining preferences, etc.)., • Proactively confirm all details—e.g., call ahead to ensure rooms are ready, amenities placed, and contingencies prepared., • Manage confidential documents and information with absolute discretion., • Support across multiple businesses and entities with differing demands., • Utilize AI tools to streamline workflows; willingness and curiosity to continually improve systems., • Support personal matters as trust builds, where professional and personal domains naturally overlap. Everything from haircuts to personal travel to doctor’s appointments., • Contribute to a positive, polished, and professional office environment., • Align seamlessly with the principals' high standards, high expectations, and need for excellence., • Qualifications, • 10+ years of senior level Executive Personal Assistant experience, ideally in venture capital, hedge funds, private equity, family office, or similar environments., • Proven success supporting highly demanding executives with global schedules., • Impeccable discretion and confidentiality., • Experience coordinating international travel and visas., • Mastery of MS Outlook, Slack, and an interest in learning or using AI productivity tools., • High EQ, judgment, and interpersonal maturity., • Polished written and verbal communication; strong client-service instincts, • Degree required Please submit your resume to apply! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting _. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Please apply here - https://findautumn.com/careers/founding-customer-success-operations-lead About Autumn Autumn is building the AI operating system for independent hotels. Hotels are still run on an extraordinary patchwork of legacy software, agencies, spreadsheets, and manual workflows. Pricing lives in one system. Marketing in another. Guest data somewhere else. Critical decisions are still made manually across teams and vendors that rarely speak to one another. We are building one AI native platform that brings this work together and increasingly does it for the hotel. We are starting with the workflows closest to revenue, including digital marketing, and expanding from there into the broader hotel operating stack. The opportunity is enormous. Independent hotels represent a massive, underserved market, and the software they rely on is decades behind what modern businesses expect. Autumn recently raised the largest seed round in hotel tech history, led by Bessemer. We are building a small, exceptional team in person from our waterfront office in Williamsburg. We are solving a real hair on fire problem, closing 85% of the calls we schedule with cold outbound emails! We are now hiring our Founding Customer Success & Operations Lead to build the function that owns every customer from the moment they sign. For the right person, this can grow into leadership of Customer Success and Customer Operations at Autumn. The Role You will own everything that happens after a hotel says yes. That starts with getting the property live quickly and correctly. It continues with making sure the customer sees value, understands performance, stays with Autumn, and expands over time. Today, that means being both an operator and a builder. You will personally onboard hotels. You will get into the tracking stack when something does not look right. You will speak directly with hotel owners and general managers. You will spot an account at risk before they tell us. And you will turn everything you learn into systems that allow Autumn to serve hundreds and eventually thousands of hotels exceptionally well. There are three major parts to the role. 1. Implementation: Own the journey from signed contract to live customer., 2. Customer Success: Own the relationship once the hotel is live. Help owners and GMs understand what Autumn is doing, what is working, where opportunities exist, and what needs to change. Own retention, expansion, and customer trust., 3. Build the machine: Today, many of these workflows still depend on judgment, founder context, and manual intervention. Your job is to turn them into a scalable operating system. This is a true player builder role. For a while, you will do the work yourself. Depending on your trajectory you will hire the team, train them on the systems you built, and increasingly lead the function. What You'll Own • Own every customer from AE handoff through onboarding, launch, retention, and expansion, • Get new hotels live quickly, with accurate conversion tracking and attribution, • Troubleshoot tracking and implementation problems across booking engines, analytics tools, PMSs, and other hotel systems, • Develop a repeatable path from signature to first attributed booking, • Build trusted relationships with hotel owners and general managers, • Run performance conversations that are clear, credible, and commercially sharp, • Own retention and understand exactly why customers stay, expand, become at risk, or churn, • Identify at risk accounts before the customer raises their hand, • Build onboarding standards, implementation runbooks, account health scoring, communication cadences, and escalation processes, • Decide what deserves human attention and what should be automated, • Use AI aggressively to automate reporting, monitoring, follow up, customer analysis, and your own operational work, • Turn recurring customer feedback into structured Product and Engineering input, • Build the customer operations dashboard and metrics we use to run the business, • Hire and eventually lead the Customer Success and Implementation team Who Will Be Exceptional Here • You've owned a high-volume SMB book. You've managed many customers at once and owned outcomes (retention, activation, expansion, revenue). You know how to build leverage instead of treating every account the same., • You're technically curious. You don't need to code, but you're comfortable in tools like Google Tag Manager and analytics — verifying events, reconciling numbers, and debugging issues before escalating., • You're a systems operator. You spot repeat problems and turn them into documented, measurable, teachable processes. You like adding structure where little exists., • Customers trust you. You build real relationships with owner-operators while staying commercially sharp. You can deliver hard messages clearly and leave the relationship stronger., • You use AI as leverage. AI is already part of your workflow — analysis, automation, drafts, investigations, and follow-ups. You're excited to build a modern CS/ops function where humans + AI split the work intentionally., • You have exceptional judgment. You know what merits a call, what should be automated, and what needs no action., • You take extreme ownership. You proactively surface risk, follow through to outcomes, and operate with high reliability, detail, and autonomy. This Role Is Probably Not For You If • You want to inherit a mature Customer Success organization with established playbooks, • You primarily want to manage people rather than personally do the work, • You prefer a small portfolio of large enterprise accounts, • You think technical implementation should always be handed to Engineering, • You measure success by meetings held or tickets closed rather than customer outcomes, • You want a strategy role removed from the day to day details, • You are uncomfortable with the pace and ambiguity of an early stage company Especially Relevant Backgrounds There is no single perfect background for this role. We would be particularly excited by people who have worked in: • High volume SMB Customer Success or Account Management, • Performance marketing agencies where you owned both the client relationship and tracking or implementation, • Hospitality technology, • Hotel revenue management, distribution, ecommerce, or direct booking, • Booking engines, PMSs, channel managers, or other hotel software, • Early stage startups where you helped build a function from zero to one, • Customer facing roles serving small business owners or owner operators Hands on experience with analytics, Google Tag Manager, conversion tracking, attribution, or similar tooling is a major plus. Hospitality experience is a major plus, particularly with independent hotels. Spanish fluency is also a strong plus. Why This Role Is Unusual Most Customer Success jobs ask you to operate someone else's system. This role asks you to invent ours. You will join early enough to decide how Autumn onboards customers, how we measure customer health, how our humans and AI divide the work, how we identify churn risk, what gets automated, what reaches Product, and eventually what the entire Customer organization looks like. If you are exceptional, the scope should expand quickly. The goal is not for you to remain the person manually onboarding every hotel. The goal is for you to build a function that can serve an enormous customer base, then lead the team that runs it. What We Offer • Competitive cash compensation plus meaningful equity, • Significant ownership from day one, • The opportunity to build a major function from the ground up, • A path to lead Customer Success and Customer Operations as Autumn scales, • A front row seat building an AI native vertical software company in a massive industry, • Top tier medical, dental, and vision insurance, • Lunch and fitness stipend, • A beautiful private office on the Williamsburg waterfront, • A small team where exceptional people have unusually large scope and influence Compensation & Benefits • $130K to $180K, • Equity, • Top tier medical, dental, and vision coverage, • Lunch and fitness stipend, • Beautiful private waterfront office in Williamsburg, • Five days a week in person with a small, highly ambitious team If you are the person who fixes the problem instead of forwarding it, who turns recurring chaos into a system, and who wants to build the customer organization rather than inherit one, we would love to meet you. Location This role is five days a week in person in Williamsburg, New York City. We believe the earliest stages of building a company are better done together.

Job Title: Executive Assistant II -Front Office (Trading Floor) Job Type: Contract W-2 Job Location: New York, New York- onsite A global bank is seeking an Executive Assistant II -Front Office (Trading Floor). The Administrative Assistant within Global Markets will provide office support to the GM Sales & Trading personnel. Responsibilities: · Provide support in reimbursement process of expenses in Concur, calendar management, meeting/event planning, travel arrangements, preparing and printing documents, etc.). · Maintain multiple calendars in Microsoft Outlook – constructing agendas and calendar details as far in advance as possible (including those for high-level visitors), highlighting key events, coordinating meetings, meals, and video/audio conferences. · Coordinate and oversee travel plans (extensive at times, both domestic and international (as needed), creating itineraries that involve different time zones, airline and hotel preferences, client contact details, materials needed for meetings, etc. · Perform general administrative support such as answering phones, copying, faxing, scanning, filing, mailing, printing, binding, creating, and submitting expenses etc. · Preparing and organizing important documents including PowerPoint presentations (on an as needed basis). · Greet guests/visitors/clients. · Work directly with all internal team members / account teams and clients (as needed). · If/when asked to attend committee meetings and take minutes where required · Ad-hoc tasks and projects as needed. Requirements: · Minimum of 7 - 9 years of related experience working in a corporate environment supporting an executive. Strong preference given to candidates with experience in a trading floor environment/ investment banking. · Bachelor's degree. · Must understand the critical importance of confidentiality. · Solid demonstrated working knowledge of, and skill in, the Microsoft Office Suite including Outlook, Word, Excel and PowerPoint. · Outlook: In calendar, ability to create and modify appointments and recurring appointments using the planner; familiarity with features such as labels and private appointments; in email, the ability to compose, send and forward emails as well as perform e-mail blasts and familiarity with features such as in-box management (folders), sort and search. · Word: ability to create and modify communications using features such as header/footers, pagination, tables, mail merges, hyperlinks, etc. · Excel: ability to understand, create and use basic functions and formulas to create workbooks. · PowerPoint: ability to create and modify presentations. · Must be self-motivated and proactive/ take initiative; must be able to work in a fast-paced environment. · Strong organization skills and attention to detail are essential. · Excellent interpersonal skills and phone manner. · Effective verbal and written communication skills. Ability to convey thoughts clearly and succinctly and to communicate pertinent complex information in a clear and organized manner; ability to compose general correspondence, memos and other documents that require little or no editing by manager. · Ability to multi-task and adapt to shifting priorities. Ability to prioritize work. · Strong orientation toward teamwork. · Ability to work independently or with minimal supervision. · Ability to speak French is a plus, but not required.

The Spa at The Mark Hotel, in partnership with Augustinus Bader, brings together the distinctive hospitality of The Mark with Augustinus Bader’s expertise in elevated wellness and spa experiences. This is an exciting opportunity to join a new chapter at one of New York’s most iconic hotels and be part of a team redefining what a luxury spa experience can be. Overview: The Part-Time Receptionist is the first and last point of contact for our guests and plays an essential role in creating an exceptional spa experience. This position is responsible for providing warm, professional service while supporting the smooth and efficient operation of the front desk. Key Responsibilities • Welcome and warmly greet all guests upon arrival., • Manage appointments, reservations, cancellations, and scheduling changes., • Answer phone calls, emails, and guest inquiries promptly and professionally., • Process payments and maintain accurate transaction records., • Maintain knowledge of spa treatments, services, products, policies, and promotions., • Coordinate effectively with therapists and management to ensure smooth daily operations., • Maintain accurate client information and records., • Support opening and closing procedures., • Keep the reception area clean, organized, and welcoming., • Assist with retail and product sales when applicable., • Handle guest questions and concerns professionally and escalate issues when appropriate., • Support administrative and operational tasks as assigned. Client Experience • Create a warm, welcoming, and personalized experience for every guest., • Anticipate guest needs and provide thoughtful, attentive service., • Communicate clearly and professionally with clients in person, by phone, and in writing., • Support client retention by creating positive and memorable interactions., • Maintain confidentiality and professionalism when handling client information. Team & Operations • Work closely with therapists, the Assistant Spa Manager, and Spa Manager., • Maintain accurate appointment and scheduling information., • Ensure the front desk is organized and operating efficiently., • Follow all spa policies, procedures, and service standards., • Communicate schedule changes and operational issues promptly., • Support the team during busy periods and contribute to a positive working environment. Qualifications & Experience • Previous experience in reception, hospitality, luxury retail, wellness, spa, or another client-facing environment preferred., • Excellent customer service and communication skills., • Warm, polished, and professional demeanor., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Comfortable learning scheduling, POS, and other computer systems., • Reliable and punctual., • Ability to work a flexible part-time schedule, including evenings and weekends as required. What Success Looks Like • Every guest receives a warm and professional welcome., • Appointments and front-desk operations are managed accurately and efficiently., • Guests receive prompt, thoughtful, and knowledgeable service., • The reception team and therapists feel well supported., • The spa maintains a consistently polished and welcoming environment.

MS Shift is a fast-growing enterprise SaaS platform powering security and operations for global hospitality brands. We are seeking a Tech Support Specialist to provide first-level and second-level support to our global hotel clients. This role will troubleshoot technical issues, assist with system configurations, and work closely with development and QA teams to ensure smooth operation of the MS Shift platform. You will interact directly with hotel security teams, operations managers, and IT departments to resolve technical issues and maintain high client satisfaction. Key Responsibilities Customer Technical Support • Provide Level 1 & Level 2 technical support via email, ticketing system, and remote sessions, • Troubleshoot issues related to the MS Shift platform, including user access, system configuration, and data synchronization, • Assist hotel teams with system setup, onboarding, and troubleshooting Issue Resolution • Diagnose software issues and determine root cause, • Escalate complex issues to development or engineering teams, • Track and document incidents and solutions in the ticketing system Client Communication • Provide clear and professional updates to clients regarding issue status, • Work with Directors of Security and IT teams at major hotel brands, • Ensure strong customer satisfaction and timely resolution Internal Collaboration • Work closely with Development and QA teams to identify bugs and product improvements, • Participate in product testing and feedback for new releases Qualifications Required • 5+ years experience in Technical Support or Help Desk, • Bachelor’s Degree (BSc) in Computer Science, Information Technology, or related field, • Experience supporting SaaS platforms, • Strong troubleshooting and problem-solving skills, • Experience with:, • Windows environments, • Web-based applications, • Mobile applications, • Excellent communication skills Preferred • Experience with SQL / databases, • Experience with API integrations, • Experience with Azure or cloud environments, • Experience supporting hospitality or enterprise clients Technical Skills • Ticketing systems (Zendesk, Freshdesk, Jira, etc.), • Remote support tools, • Basic SQL queries, • SaaS troubleshooting, • User access and permissions management, • Mobile device support (Android / iOS)

Downtown Law Firm About the Role Conference Services Coordinator - Downtown Contract- Temp to Perm Hours - 12-8pm Responsibilities • Greet all clients and visitors of the Firm., • Print out visitor badges and announce visitors., • Ensure all incoming calls from clients and attorneys are answered promptly., • Set up conference calls with teleconferencing vendor and send email confirmations upon proofing to host., • Handle meeting room bookings, utilizing the reservation system., • Confirm conference room meetings via email and follow up as necessary prior to the meeting or event to ensure details are accurate., • Communicate requests to the appropriate internal support departments such as Food Service Maintenance & Service and Media., • Coordinate with building management., • Perform floor checks and ensure rooms are setup correctly with proper equipment and amenities, prior to the start of meetings., • Additional tasks may be assigned., • Communicate with stakeholders in a professional manner. Qualifications • Candidate must be professional and service-oriented, collegial and able to work effectively with attorneys, staff and vendors at all professional levels., • Excellent communication skills, both verbal and written., • Strong attention to detail, organizational, time management, and prioritization skills., • Team player with the ability to also work independently, meet multiple deadlines and respond well to change., • Ability to maintain a professional and composed demeanor at all times., • Flexibility to work overtime, including evenings and occasional weekends., • Availability for Holiday and on-call coverage on a rotating basis., • Some light lifting (20-30 pounds) may be involved. Education and/or Experience • High School diploma or equivalent required, some college a plus., • 3-5 years Receptionist, Hotel Concierge, Airline, or other client/customer service industry experience required., • Law Firm experience a plus., • Proficient with Microsoft Outlook, Word and Excel., • Have some knowledge of Audio and Visual equipment., • Ability to operate a switchboard (or multi-line system) a plus.

SH Hotels & Resorts, an affiliate of global private investment firm Starwood Capital Group, is a hotel brand management company that operates 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. Leveraging its marketing, design, operational, and technological expertise, SH is the force behind some of the most groundbreaking and dynamic hotel brands in the world. The Revenue team for SH Hotels & Resorts is a group of driven problem solvers, the brightest of the bright who make it easy for everyone else to understand the daily operations of our hotel and its financial impacts. We are currently seeking a Director of Revenue Management. The Director of Revenue Management is responsible for developing and executing the hotel's comprehensive revenue strategy to maximize revenue, profitability, and long-term asset value while preserving the property's luxury positioning and guest experience. As a key member of the hotel's Commercial Leadership team, the Director of Revenue Management leads pricing, inventory, distribution, forecasting, and business mix strategies across all market segments, ensuring alignment with the hotel's commercial objectives and financial goals. Leveraging data analytics, market intelligence, and forward-looking demand insights, the Director of Revenue Management identifies revenue opportunities, anticipates market trends, and translates complex data into strategic recommendations that support decision-making by hotel leadership, ownership, and home office partners. The role is accountable for forecasting accuracy, revenue optimization, pricing strategy, distribution performance, and market share growth, while ensuring disciplined execution across all commercial channels. Working in close partnership with Sales, Marketing, Operations, Finance and Area Director of Revenue, the Director of Revenue helps shape and execute an integrated commercial strategy that drives total hotel performance. The role serves as a trusted advisor to the General Manager and Area Director of Revenue, presenting performance results, business risks, and strategic opportunities while influencing key commercial decisions that support both short- and long-term objectives. About you... Four-year college degree or equivalent combination of education and experience; or a min of 6 years similar experience in this or similar role. Prior experience and strong understanding of hospitality revenue management preferred. Experience with hotel property management systems, reservation systems and revenue management systems to forecast and implement optimal strategies preferred. Strong expertise in on demand trends and market conditions with ability to translate into revenue management strategies used to realize the maximum amount of revenue for the property. Comfortable with presenting strategy recommendations to Executive teams Flexible and willing to meet the demands of a 24-hour operation

Senior Executive Assistant Location: New York, NY (Hybrid Schedule) Pay: $50-65/hr US Citizens/GC Holders Only Candidates must be local; No relocation Responsibilities: • Manages day to day calendar of senior management, • Arranges conferences, meetings and events as required; establishes priorities on behalf of manager or team, • Coordinates travel arrangements, • Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports, • Handles incoming calls; responds to inquiries, • Orders supplies and process invoices, • Prepares and reviews materials and correspondence for meetings, • Maintains and updates files/records, produces reports and various correspondence, • Handles sensitive materials; maintaining appropriate levels of confidentiality Qualifications: • A Bachelor's/University degree or equivalent experience, • Office administration experience preferably within a large and complex financial services or similar organization, • Demonstrates clear and concise written and verbal communication skills, • Proficient in Microsoft Office

Housekeeping Manager - Lucerne Hotel Position Overview We are seeking an experienced, hands-on, and highly organized Housekeeping Manager to support the leadership and daily operations of the Housekeeping Department at a boutique hotel. The Housekeeping Manager is responsible for maintaining the highest standards of cleanliness, organization, guest service, and operational efficiency throughout the hotel. This position oversees the daily activities of Room Attendants, Housepersons, Laundry Attendants, and other housekeeping team members while working closely with Front Office, Engineering, Food & Beverage, and other hotel departments. This is a highly visible, hands-on leadership position. The Housekeeping Manager is expected to lead by example, maintain a strong presence throughout the hotel, actively inspect guest rooms and public areas, respond quickly to operational and guest-service issues, and ensure that the Housekeeping Department consistently meets hotel standards. The ideal candidate is an experienced hospitality professional who understands hotel housekeeping operations, room-status management, laundry operations, guest service, labor management, union employment environment, and the importance of maintaining consistent standards in a fast-paced hotel environment. The Housekeeping Manager must be highly organized, detail-oriented, and comfortable balancing employee supervision, room inspections, administrative responsibilities, guest requests, departmental reporting, and coordination with other hotel departments. Compensation The annual salary range for this position is $68,000 - $70,000, commensurate with experience, qualifications, and demonstrated expertise. Classification This is an exempt, salaried management position. In accordance with the Fair Labor Standards Act (FLSA), employees in this position are not eligible for overtime compensation. Key Responsibilities See full job posting here: https://www.indeed.com/job/housekeeping-manager-a398dd5ed36f7ce2 Housekeeping Operations & Leadership • Assist the Director of Housekeeping with daily operations and ensure department standards are consistently met., • Conduct daily rounds, monitor assignments and attendance, and communicate operational updates., • Lead by example and maintain a professional, service-focused environment. Guest Rooms & Room Status • Review daily room reports, staffing needs, workloads, and priorities., • Inspect guest rooms for cleanliness, condition, and readiness., • Coordinate room status and maintenance needs with Front Office and Engineering., • Ensure VIP rooms, show rooms, OOO/DND rooms, and special requests are properly addressed. Interdepartmental Communication • Maintain clear communication with Front Office, Engineering, and other departments regarding room readiness and guest requests., • Coordinate maintenance concerns, guest requests, tray removal, and shift handoffs., • Escalate unresolved issues to the appropriate manager or MOD. Public Areas • Ensure guest and back-of-house areas remain clean and properly maintained., • Oversee Housepersons and cleanliness of guest floors, lobby, elevators, hallways, bathrooms, fitness/business areas, employee areas, luggage and room-service areas, laundry, housekeeping office, basement, and exterior areas. Laundry & Dry Cleaning • Oversee laundry operations, linen inventory, carts, equipment, and department procedures., • Ensure proper handling and documentation of dry cleaning and guest laundry. Employee Supervision • Supervise Room Attendants, Housepersons, and Laundry Attendants in accordance with union guidelines., • Monitor productivity, quality, attendance, uniforms, conduct, and guest service., • Provide coaching and address performance concerns appropriately. Scheduling, Labor & Controls • Assist with staffing and scheduling based on occupancy and operational needs., • Monitor productivity, overtime, attendance, and labor costs while following union requirements., • Maintain accurate documentation and support departmental controls. Guest Service • Respond promptly and professionally to guest requests, complaints, and service recovery needs., • Follow up to ensure issues are resolved and maintain courteous communication with guests and colleagues. Safety, Standards & Compliance • Follow and enforce hotel safety, cleanliness, confidentiality, and operating standards., • Identify and report hazards, equipment concerns, and other operational issues., • Support investigations and compliance with hotel policies. Required Qualifications • 2–3 years of hotel housekeeping experience; supervisory experience preferred., • NYC union hotel experience preferred., • Knowledge of housekeeping standards, room inspections, room status, PMS systems, reports, and productivity., • Strong leadership, communication, organization, and problem-solving skills., • Ability to work independently, make sound operational decisions, and collaborate across departments., • Flexible schedule, including weekends and holidays, as required., • Ability to maintain confidentiality and professionalism. Preferred Qualifications • Union hotel experience., • Opera Cloud experience., • Experience in high-occupancy hotel operations., • Bilingual English/Spanish skills are a plus. Physical & Operational Requirements • Ability to remain mobile throughout the hotel and regularly walk, stand, bend, reach, and inspect guest rooms and operational areas., • Ability to respond promptly to operational and guest service needs. Opportunities for All Empire Hospitality Group is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Midnight Sunday tells stories for some of the world's most admired hotels and hospitality brands. We are a small, fiercely specialist team with global reach, and the standard we hold ourselves to is the same one our clients hold their properties to. We are looking for an Account Director in New York. Someone ready to elevate accounts, not simply manage them. Please read the requirements before you apply. You need all four of the following: At least five years of agency experience. Inside an agency, not agency or in-house. You have run multiple clients, scopes, deadlines, budgets, and teams at the same time, and you understand how an agency works without needing it explained to you. At least three years spent directly managing people inside an agency, gained after you had already run accounts at a senior level yourself. Direct reports, not mentorship. Setting expectations, reviewing performance, giving difficult feedback, developing careers, holding people to their commitments, and knowing when to escalate. Being the most senior person on an account is not people management. Experience leading remote or distributed teams. You can create structure, visibility, rhythm and accountability without sitting in the same room as anyone. Senior client leadership. You have owned relationships with marketing directors and CMOs, presented strategy, led difficult conversations and protected the relationship when something went wrong. If you meet three of these four, this is not the right role for you at this moment. THE OPPORTUNITY Midnight Sunday operates as a globally distributed team across multiple time zones. The Account Director owns the client-facing layer completely, as the consistent senior presence between executive leadership and day-to-day account management. The role sits within a close-knit leadership structure, working directly with the Founder, the President and COO, and the Chief Creative Officer. This is a role for someone who wants real ownership rather than a job description to fulfill. If you see inefficiency as an opportunity and have the discipline to replace it with something better, that instinct will be valued here. WHAT YOU WILL OWN The client relationships. Own the senior relationship across a portfolio of luxury hotel accounts as the primary point of trust and strategic counsel. Lead the weekly and monthly sessions with clients and the internal team, raising the quality of the conversation and the ambition of the work each time. Anticipate what clients need before they ask and arrive with ideas rather than waiting for direction. Clients should experience Midnight Sunday as organized, strategic, responsive and senior, and that will largely be down to you. A portfolio you run yourself. This is not a purely supervisory position. Alongside leading the account management team, you will be the day-to-day senior contact on several of our key New York accounts. In the calls, on the emails, in the room. We are lean and our clients expect senior people to be present rather than represented, so you need to be comfortable running accounts yourself at the same time as holding the standard across accounts you do not run. The account management team. You are the primary point of escalation, problem-solving and strategic guidance for the account managers. You are the resource they come to before leadership, and the filter through which account-level updates, challenges and wins flow upward. The AMs should be better at their jobs because of your proximity to them. You are also the connective tissue between the account management layer and agency leadership, maintaining a pulse on every active account and making sure leadership has what it needs without being pulled into the day to day. You own that translation. That means direction, coaching, feedback, prioritization and development, and resisting the temptation to take over work that belongs to the people you are developing. The distinction matters here, because you will be running accounts of your own at the same time. On your accounts you do the work. On theirs you raise the standard of how it is done. Strategy and creative direction. Develop social strategies that reflect a real understanding of luxury hospitality culture, platform behavior and brand storytelling. Partner with the department leads across Creative, Influencer Relations, Digital and Community Management to hold execution standards across every client touchpoint. You are not expected to be the deepest specialist in any of those disciplines. You are expected to understand them well enough to lead the client, challenge the thinking, bring the right people into the room and make sure the agency arrives as one team. Play an active role in new business, RFP responses and agency positioning as a credible senior voice that prospects trust immediately. THE FIRST SIX MONTHS We are not hiring someone to maintain the current arrangement. The account management function needs a clearer operating rhythm, tighter standards on what leaves this agency, and more visibility across accounts than it has today. Six months in, we would expect the account managers to be working to a consistent standard, leadership to be receiving clarity rather than account detail, and clients to have noticed that something changed. If you are looking for an agency where the systems are already built and the job is to keep them running, this is not that role. If you have walked into an account layer that needed tightening and done it before without costing the team its confidence, we should talk. WHO WE ARE LOOKING FOR Someone who leads from knowledge rather than authority, close enough to every account to problem-solve in real time and represent the full portfolio to leadership with clarity. Cultured, curious, and visually literate, with a point of view on what exceptional creative work looks and feels like. Commercially aware, able to think beyond the brief, and comfortable speaking to performance data in front of a client without needing to be the expert in the room. Comfortable across a distributed team and multiple time zones, and flexible enough to make that work without being asked twice. We work in hospitality, and we care about it. You should have a real affinity for hotels, resorts, travel, food and drink, golf and the culture around them. You do not need to have spent your career in ultra-luxury hotels. Our portfolio is broader than that, and an excellent agency leader from a sophisticated consumer, lifestyle or travel background will be more valuable to us than a hospitality specialist who cannot lead a team. LOCATION AND WORKING STRUCTURE Based in or close to New York City. Relocation candidates will not be considered. We have an office in New York and much of our accounts team is remote, but this role carries a real in-person element that will grow as the team and client roster develop. New York-based clients will require in-person attendance. This is not a fully remote position, though there is flexibility to work outside the office. COMPENSATION AND TERMS $100,000 to $120,000 Reports to the President and COO. Four weeks of paid annual leave. Salary reviewed at six months, in recognition of performance and commitment to the agency. Benefits package details provided during the interview process. Expected start: October 2026. We are interviewing now and moving quickly. HOW TO APPLY Email the following to takeushome@midnightsunday.com with the subject line "Account Director, Your Name". Incomplete applications will not progress. Your resume and short answers to all seven questions below. Answer the first four in a sentence each. • How many years have you worked inside an agency?, • How many years have you directly managed people inside an agency, with formal direct reports?, • How many people have you managed at one time, and in what roles?, • How many client accounts have you been responsible for at the same time, and at what level of seniority?, • Have you managed a remote or geographically distributed team? In no more than five sentences, tell us how you kept it accountable., • In no more than five sentences, describe a client relationship or team situation that went badly wrong, and what you did about it., • In no more than five sentences, what separates exceptional hotel storytelling from forgettable hotel marketing? There is no right answer, but how you think about this matters to us. We read every application that meets the requirements, and we will come back to you either way. Midnight Sunday is an equal opportunity employer. We welcome applications from candidates of all backgrounds.

POSITION PURPOSE: The Purchasing Manager is responsible for the daily management and coordination of procurement activities. This role ensures timely sourcing of goods and services, maintains vendor relationships, and supports operational departments in meeting quality and cost-control standards. This is an operational leadership role focused on execution, financial discipline, and maintaining established purchasing procedures. This role partners closely with Finance and operational department leaders to support Banquet, and F&B operations while maintaining quality standards and budget discipline. ESSENTIAL FUNCTIONS AND DUTIES: • Support the implementation of purchasing strategies in alignment with company guidelines and budget parameters., • Partner with department heads to support operational purchasing needs and priorities., • Identify, evaluate, and negotiate with suppliers to secure favorable terms, pricing, and contractual agreements., • Build, sustain, and strengthen vendor relationships to ensure reliable access to high-quality products and timely delivery., • Monitor and report on purchasing budgets and variances, identifying cost-saving opportunities and operational improvements., • Monitor pricing trends and identify cost-efficiency opportunities within approved purchasing parameters., • Ensure adherence to established procurement policies and internal controls., • Manage inventory levels with precision, ensuring optimal stock turnover and implementing controls that reduce waste and carrying costs., • Collaborate with cross-functional departments to ensure procurement activities support operational needs and organizational goals., • Facilitate clear communication between the purchasing department and all operational teams to streamline workflows., • Ensure all procurement processes uphold our brand and service standards through rigorous quality assurance measures., • Utilize purchasing systems and reporting tools to maintain accuracy, transparency, and operational efficiency. KNOWLEDGE, EXPERIENCE AND SKILLS • Education: Bachelor’s degree in hospitality management, business administration, supply chain, or related field preferred., • Experience: 3-5 years of progressive purchasing and/or procurement within the hospitality industry, preferably in a luxury hotel, private club, or high-volume F&B environment., • Languages: Proficiency in English required; fluency in Spanish preferred, • Proficiency with procurement and supply chain software., • Strong command of Excel and data analytics tools to support decision making., • Exceptional ability to prioritize, manage multiple tasks, and maintain accuracy and attention to detail., • Strong analytical and decision-making skills; ability to resolve issues under pressure., • Demonstrated ability to support and guide team members, foster accountability, and collaborate effectively with operational departments including Rooms, F&B, Engineering, and Housekeeping., • Demonstrated integrity, confidentiality, and professional conduct aligned with our standards., • Familiarity with inventory management and procurement workflows., • Excellent verbal and written communication skills., • Ability to work overnight, weekends, and holidays as necessary to support operational needs., • Ability to stand or walk for extended periods., • Ability to lift, push, or pull up to 40 pounds. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Job Description Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: Job Description Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy. Our hotel is more than a destination, it is a stage where music, design, and service come together to create unforgettable moments. At Hard Rock, our employees are Band Members, each bringing their individuality, passion, and expertise to the guest experience. Together, we create an environment that is vibrant, refined, and authentically Hard Rock. THE ROLE We are seeking a Line Cook to join our team. In this role, your day is shaped by movement, energy, and connection. You’ll spend your time cooking, preparing, and garnishing quality food product. This position is instrumental in maintaining a clean, organized, and harmonious kitchen. You’ll follow kitchen safety procedures at all times as well as sanitation procedures. You will operate, maintain and clean all equipment. You will play a key role setting up stations including but not limited to utensils, equipment, etc. Receiving and storing food according to standards as well as ensuring all product is rotated and items are stored at proper temperature is imperative for the operation. You’ll also play a key part reviewing production schedule at the beginning each shift to ensure all items necessary for preparation are stocked as well as maintaining cleanliness continually of the kitchen area. Every interaction becomes a chance to take initiative to offer assistance throughout the property, whether you’re participating in a sound check meeting or coordinating culinary operations, Your goal is simple: help create an environment where guests feel welcomed, coworkers acknowledged and continue to strengthen our incredible culture. WHAT YOU WILL ROCK To thrive here, you bring at least two years of prior culinary experience, ideally within a four‑ or five‑star hotel environment, along with the ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism. You’re comfortable reading instructions, performing basic math, and speaking confidently with coworkers and management. If you speak additional languages beyond English, even better! You understand the rhythm of lifestyle hotels and premium dining, and you’re ready to work evenings, weekends, and holidays when the property is at its most vibrant. This role is active and hands‑on. You’ll spend a good portion of your shift walking, carrying, bending, lifting up to 50 pounds, and working in environments that may be warm, cool, loud, or busy. Manual dexterity and strong hand‑eye coordination will help you manage trays, utensils, and service items with ease. Through all of it, you carry yourself with a professional appearance and a positive attitude, always staying mindful of confidentiality and respectful communication. Most importantly, you see yourself as part of something bigger: a team committed to exceptional service, ethical operations, sustainability efforts, and a culture that celebrates both individuality and collaboration. You listen, you learn, you grow, and you take initiative to help wherever needed. With each guest you serve and each moment you create, you amplify the spirit of hospitality that defines our property. WHAT YOU BRING, THE HARD ROCK STANDARD You anticipate guest needs and act with intention You deliver service that is both polished and personal You take ownership of every detail of the guest journey You contribute to a collaborative, energized, and high-performing culture You are detail-oriented, highly organized, and thrive in a fast-paced, high-expectation environment. You are a natural leader who communicates effectively, leads with professionalism, and inspires those around you to perform at their best. Your ability to anticipate needs, solve problems, and maintain high standards sets you apart. COMPENSATION & BENEFITS This is a non-union, hourly position $34.32 We offer a competitive benefits package including medical, dental, vision, paid time off, retirement savings, and employee perks. Hard Rock Hotel New York is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. Applicants must be authorized to work in the United States. TAKE THE STAGE If you are ready to bring your talent, energy, and individuality to a brand that values both luxury and personality, we invite you to apply and join the Hard Rock Hotel New York Team. Pay Range: $19 - $25/