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Job Description Why Tru by Hilton: For 2025, Hilton is the #1 Best Company to Work For in the U.S. – our fourth time reaching this top honor. We first appeared on the Great Place to Work list in 2016 based on our commitment to our purpose and one another. We have since become the best hospitality company in the world and have earned over 600 awards, including over 65 #1 wins globally. These accolades are a direct result of the heart and soul we put into the work we do each day to serve our guests. 95% of Hilton employees say it is a great place to work, compared to 57% of employees at a typical U.S.-based company. Join our Tru by Hilton Spokane Valley team today to experience why! Job Purpose: The Front Office Manager is a key leader responsible for overseeing the front desk, night audit, and breakfast team. This position ensures day-to-day operations run smoothly and that guests experience exceptional service. This hands-on leadership role is responsible for driving guest satisfaction, maintaining compliance, and ensuring operational excellence. This role maintains high standards of professionalism and supports operations as needed. Job Type: • 401k, • Paid Time Off based on length of service • Provide inspired leadership for the organization., • Identify and address problems and opportunities for the company., • Help promote a company culture that encourages top performance and high morale., • Own guest satisfaction by consistently monitoring service quality and team performance., • Respond to guest feedback, concerns, and complaints promptly, professionally, and with effective service recovery strategies., • Monitor and manage guest feedback platforms and respond as appropriate to improve the hotel’s reputation., • Conduct post-stay follow-ups or in-stay resolution outreach to ensure guest issues are resolved to satisfaction., • Create a welcoming, proactive front of house culture that aligns with the values Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now to deliver exceptional service and support strong team performance., • Supervise front desk, night audit, and breakfast team members; provide coaching, motivation, and support., • Develop weekly team schedules based on occupancy forecasts and labor budgets., • Regularly work Front Desk and Breakfast shifts., • Respond to last-minute call-outs and scheduling issues with flexibility, including covering shifts if necessary., • Train team members in Hilton brand standards, operational procedures, and guest service expectations., • Conduct regular team meetings, performance check-ins, and corrective action plans when needed., • Perform routine property inspections to ensure cleanliness, safety, and brand compliance in guest-facing and back-of-house areas., • Ensure compliance with: Hilton Brand Standards, Company policies and operational guidelines, State and Local health, safety, and labor regulations., • Address inspection findings promptly and document corrective actions., • Use M3 and Hilton’s Reservation System for daily operations and reporting., • Oversee Accounts Receivable, including invoicing, tracking outstanding balances, and ensuring timely payment processing., • Process guest and third-party payments accurately and securely., • Handle, reconcile, and safeguard all cash transactions, ensuring compliance with internal cash handling policies., • Maintain the confidentiality and security of sensitive guest, employee, and financial information., • Manage inventory levels for hotel, front desk and breakfast operations., • Place supply orders in a timely and cost-effective manner., • Monitor usage to prevent overstocking, waste, or shortages., • Develop, implement, and review operational policies and procedures., • Maintain an open line of communication with other departments and management., • Other duties as assigned by management. Direct Reports: Front Desk and Breakfast Team Members. Skills & Qualifications • 21 years of age or older., • A minimum of 2 years; experience in a similar role., • Flexibility and a willingness to work beyond scheduled hours for AM, PM and Night Audit shifts, including on weekends and Holidays., • Strong understanding of guest service principles and service recovery practices., • Proficiency in Excel, PowerPoint, Microsoft Word, and hospitality software (PeP, and M3 or equivalent)., • Excellent verbal and written communication skills., • Self-motivated., • Strong organizational, time management, and multitasking abilities., • General understanding of financial management., • Professional attitude., • High school diploma or equivalent required; hospitality/business education is a plus. Physical Requirements: • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles, • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Crawling: Moving about on hands and knees or hands and feet., • Reaching: Extending hand(s) and arm(s) in any direction., • Standing: Remaining upright on the feet, particularly for sustained periods of time, • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another, • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward., • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion., • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles, • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling., • Grasping: Applying pressure to an object with the fingers and palm, • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly, • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Compensation details: 20-22 Hourly Wage PI56456e0cadf9-25405-38713065

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Supervise, train, and manage all activities relating to the Northern Quest Resort and Casino Reservation Center. Provides the department with leadership whereby they achieve results in accordance with the objectives, performance, and quality standards established by the Northern Quest Resort and Casino. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures., • Responsible for maintaining a good attendance record., • Ensure control/protection of company assets., • Supervises PBX Operators and Reservations Agents., • Monitor hotel’s reservation activity and selling strategies., • Monitors the perpetual inventory of rooms to be sold at all times., • Prepares daily, weekly, and monthly forecast reports on reservation activity., • Staff the Reservations Department according to call volume., • Confirm that Reservation Agents’ calls to adhere to standards., • Conduct interviews, reviews, and disciplinary action as necessary., • Works closely with the Group Coordinator, Catering Manager, and Convention Manager to control group blocks., • Understand and utilize all yield management principles., • Disseminate special request information to appropriate departments., • Ensure that all new and existing Agents are being supervised on scripted sales techniques., • Ensure properly trained staff is present to service the guest and that the necessary timely performance of hotel interrelated functions are expeditiously completed., • Monitors the selling technique of the staff and implements/follows-through with corrective measures., • Daily and weekly payroll monitoring to ensure maximum productivity and service, while staying within budgetary guidelines., • Delegates/follows-through any needed or related tasks to subordinates., • Completes all dates/prioritized goals and objectives in a timely manner., • Ensures the accuracy and timely submittal of the department’s work schedules., • Monitor schedules/staff daily to ensure compliance with the staffing guides., • Monitors staffing levels with emphasis on increasing efficiencies and productivity through improving work schedules and work practices., • Maximizes office productivity through proficient use of appropriate software applications., • Researches and develops resources that create timely and efficient workflow., • Ensures department presents a friendly, professional non-rushed approach when answering phones and working with associates., • Maintains a positive, upbeat attitude, being highly “in tune” to guest and associate questions and needs., • Works to ensure that “special requests” of the guest are properly handled., • Adhere to department and AAA standards for a 4-Diamond Resort., • Respond to unusual rate requests and special situations., • Create a four-diamond image and promote goodwill for Northern Quest Resort and Casino., • Ensures all guarantees, advance deposits, cancellations, and waitlists are handled according to Reservation & Revenue Department procedures., • Ensure proper telephone etiquette is followed and a “world class” reservations experience is consistently provided., • Ensures customer satisfaction throughout the property by observing and expeditiously reporting deficiencies to department heads; and if the situation warrants, directly intervening to rectify the problem., • Deals with customer complaints/requests expeditiously when approached., • Provide anticipatory service in a thoughtful and intuitive way., • Exhibit a genuine sense of interest and concern for the guest., • Observes service levels and cleanliness throughout the hotel and quickly reports deficiencies., • Performs daily tours of the areas of responsibility to ensure professional appearance, cleanliness and saleable presentation is well maintained., • Any other function or task necessary for customer satisfaction and service directed by senior management., • Monitors that the training for Reservation Agents in all aspects of the reservation and comping process is completed., • Knowledgeable of all gaming amenities and terminology., • Knowledgeable of Camas Club procedures., • Knowledgeable of packages, rates, and promotions resort wide., • Has a working knowledge of the casino, conference services, and front desk areas., • Has a full knowledge of the Property Management System and all reports it generates., • Has a full knowledge of the Casino Management System and all reports it generates., • Educate and entice Reservation and Revenue Department in excelling at sales., • Assist with selecting, hiring, training, evaluating, terminating., • Ensures all employees have been properly trained on guest service behaviors and complete periodic testing., • Evaluates team member performance and provides constructive feedback and recommendation to the team member in a timely manner., • Coach and counsel Team Members as necessary., • Establish and maintain open lines of communication with casino and hotel department managers., • Ensure continued development of the Reservation Center., • Understand, relate, and interact with Reservation Center staff., • Coordinates all necessary activities/functions and communications between your department(s)/division and other departments in the hotel., • Maintains a positive tone and outlook in the presence of line staff, line supervisors and guests., • Conducts regular departmental meetings and documents the “minutes.”, • Knowledgeable of the property’s employee handbook., • Administer corrective action and progressive disciplinary measures when necessary., • Reviews personnel records to ensure completeness, accuracy, and timeliness., • Ensures the highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner., • Is knowledgeable of all emergency procedures, fire alarm operations, and is able to take charge in an emergency, if needed., • Knowledgeable of all federal and local laws as they relate to and govern the operation of the hotel., • Ensures that OSHA regulations are complied with, within the department and/or division., • May be required to be a panelist for the Internal Review Hearings., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.· This job description does not list all of the duties of this position. You may be instructed by the Reservation and Revenue Manager or Senior Management to perform other duties as assigned. Supervisory Responsibilities Directly supervises 8-12 Team Members in the Reservation Center. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing staff complaints and resolving problems. Education • High School diploma or equivalent required, Associates Degree (A.A.) or Associate of Applied Sciences (A.A.S.) degree preferred. Experience • Must have a minimum of one year reservation experience with a hotel, casino, rent-a-car, airline, cruise ship, or travel agent. Prior training and supervisory experience preferred., • Experience in a 300 room four star/four diamond hotel a plus. Skills • Proficient in the use of Microsoft programs and other computer software., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Ability to write routine reports and correspondence., • Ability to speak effectively after groups of customers or employees of organization., • Ability to calculate figures and amounts such as discounts, interest, and commissions., • Ability to coordinate multiple tasks., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists., • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form., • Ability to use and assist in the use of copy machines, fax machines and other office equipment., • Ability to work with mathematical concepts such as percentages and ratios to practical solutions., • Ability to establish procedures for the effective implementation of the VP of Hospitality’s directives. Prepare complex reports, correspondence, charts, layouts, forms, handbooks, memoranda and other information and instructions., • Direct experience in an organizational development role strongly preferred., • Excellent organizational, communication and leadership skills., • Knowledge of principles and practices of general business administration including personnel practices and employment laws, program budgeting, general accounting, financial analysis, and fiscal management practices., • Skill in effectively, communicating information through verbal and written correspondence to employees, managers, clients, customers, and the general public, including writing reports, business correspondence and procedural manuals., • Skill in solving practical problems and dealing with situations with limited standardization., • Skills in assessing operation, program, staffing and fiscal needs., • Skill in identifying and resolving administrative/Guest Hospitality problems under pressure conditions. Other Requirements • Ability to obtain and maintain a Tribal Gaming License., • Valid driver’s license (Must be in possession while operating a Tribal Vehicle)., • Ability to work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and/or move objects weighing up to 20 pounds., • Constantly requires the ability to give and receive information through verbal communication., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Often requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. Travel Requirements Local travel is occasionally required. Travel outside of the state is infrequently required. Typical travel time is generally less than a week.

Job Description SUMMARY Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUPERVISORY RESPONSIBILITIES Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems ESSENTIAL JOB FUNCTIONS • Performs functions of Guest Service Agent as scheduled by Management, • Provides training, including safety training, to front office staff as directed by Management, • Assists in the selection of Guest Service Agents, • Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing, • Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards, • Corresponds with group and travel agents to answer special requests for rooms and rates, • Assists with sales and marketing efforts as directed, • Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures, • Answers inquiries pertaining to hotel policies and services, • Performs functions of the General Manager in their absence, • Assists General Manager in conducting staff meetings, • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination or education and experience, • Open Availability

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of FunctionsChecks guests in and out of the Northern Quest Resort and Casino Hotel, which includes the following duties:Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures., • Provide anticipatory service in a thoughtful and intuitive way., • Exhibit a genuine sense of interest and concern for the guest., • Checking guest in and out of hotel using the hotels computer system., • Answering guest questions about the hotel and local area or inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions., • Balance bank at end of shift and notify Supervisors or Managers of any discrepancies immediately., • Answer all telephones within three rings., • Works as a team with other associates to maintain the best service standards available., • Up sell guest on rooms, service, and amenities., • Comply with hotel safety and Loss Control Procedures., • Goes through all guest comps to ensure the billing is correct., • Balance all credit card transaction throughout the hotel, • Have knowledge of all hotel emergency procedures., • Maintain four star/four diamond service standards., • Have knowledge of the Camas Club and its policies and procedures., • Fulfill any reasonable work requested by a Manager or Supervisor., • Greets, registers, and assigns rooms to guests., • Issues room keys and escort instructions to bellhop., • Keeps records of room availability and guests’ accounts., • Make and confirms hotel, restaurant, transportation, or entertainment reservations, and arrangements for tours., • Posts charges such as room, food, liquor, or telephone, to ledger., • Provide exceptional service to customers and employees when performing job duties and conduct oneself in a professional and businesslike manner to reflect Northern Quest’s high standard of excellence., • Use proper interpersonal skills when dealing with customers and employees., • Share information with other departments to facilitate their successful performance., • Ensure guest confidentiality standards are followed., • Responsible for maintaining a consistent, regular good attendance record., • Ensure control/protection of company assets., • May be required to be a panelist for the Internal Review Hearings., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.· This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Three to six months related experience and or/training; 1-2 years related college courses a plus., • Experience in a four star/four diamond hotel preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Highly articulate., • Ability to read and comprehend instructions, short correspondence, and memos., • Ability to write professional correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations., • Ability to maintain effective working relationships with department head and employees., • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Gaming License., • Work nights, weekends and holidays as required. Physical Demands, • Requires the ability to lift and or/move objects weighing up to 50 pounds., • Constantly requires the ability to give and receive detailed information through verbal communication., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Frequently requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description Wage & Job Info: Breakfast Attendant—$17.00-$17.50, part-time, weekends, weekdays, 6 am—10 am, will be trained on the job. At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties—because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together! POSITION SUMMARY: The Food Service Attendant is the first point of contact for guests at the Oxford Collection Suites bistro and catering functions, ensuring a welcoming and efficient dining experience. This position is responsible for taking customer orders, serving food, processing payments, and maintaining sanitation and cleanliness standards. Additionally, the Food Service Attendant ensures that all service areas are well-stocked and organized while delivering exceptional guest service. They always provide a high level of customer service, taking time with guests to ensure every aspect of their stay exceeds expectations. ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. Food and Beverage Service (70%): • Communicate clearly and effectively with customers and kitchen staff, ensuring accurate order taking and service, • Take customer orders, serve food, prep food, and prepare coffee or tea, following food safety and quality guidelines, • Maintain cleanliness and sanitation in the bistro or catering area, including tables, utensils, glassware, condiments, and dining surfaces, • Buss and clean tables after each guest use, ensuring a tidy and welcoming environment, • Assist with event setup, service, and teardown for catering functions and banquet events as needed, • Wash dishes in the absence of a dishwasher, ensuring proper sanitation and cleanliness Guest Relations (20%): • Interact, acknowledge and greet guests as they enter the restaurant or bistro area Other (10%): • Complete a daily activity log with pertinent shift information for co-workers and leadership team, • Communicate effectively with all hotel staff to ensure smooth delivery of services, • Obtain sales leads for the sales department, • Coordinate with front desk, maintenance staff, Food and Beverage Manager and General Manager on things requiring attention, • Adhere to attendance policies and maintain regular availability for scheduled shifts CORE SKILLS AND VALUES • Company Character – Supports company vision and values, • Customer Service – Understands and meets the needs of customers, • Interpersonal Communication – Relates well with people, verbally and in written form, • Professional Appearance - Presents a professional and polished look, • Stress Management – Exhibits self-awareness and self-control in pressure situations, • High School Diploma or GED preferred, • Food handler’s license and liquor server permits as required by state law (or ability to obtain), • Proof of eligibility to work in the United States, • Reliable transportation to and from work, • Ability to work a flexible schedule including evening, weekends and holidays, • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently, • Must be able to list 30 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects, • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis, • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) All offers are contingent on pre-employment screening.

Job Description The Spokane Club is a membership-based organization, and member happiness is the primary goal for all our staff. Employee happiness is also fundamental to us which is why we offer free club membership to all our employees upon start, as well as discounted lessons, training, hotel rooms, and dining experience. The Human Resources Manager plays a crucial role in ensuring that members and guests have positive experiences through the selection and training of employees to support the organization’s efforts. This position is responsible for all of the club’s human resource activities including recruitment, onboarding, compensation, benefits administration, regulatory compliance, performance management, employee relations, policy development and implementation, training, record-keeping, and employee services. This is a one-person office, supported by a payroll specialist and controller. Part of the job performance requires a positive attitude and a real commitment to competence, job knowledge, pride, professional appearance, courtesy, and excellence in customer service. Issues are to be addressed with an attitude of cooperation and problems resolved professionally. Essential Job Functions and Responsibilities Recruitment and Onboarding New Staff • Advertise open positions, screen applicants, assist with interviews, selection, background checks, and reference checks ensuring the Spokane Club hires the best qualified candidates., • Onboard new hires via online system, coordinate 1st day activities, explaining policies and procedures, and work with hiring supervisors on initial orientation., • We us ADP as our payroll/employee management program and have 100+ employees. Compensation and Benefits Administration • Analyze compensation market data. Develop and recommend competitive compensation plan., • Oversee and implement compensation incentive program for managers and directors., • Be primary point of contact with third-party benefits providers., • Analyze existing Club benefit policies and prevailing practices among similar organizations to establish competitive benefit programs within budgetary guidelines. Work with third-party benefits broker to evaluate and recommend coverages and options., • Create written information and presentations to inform employees of benefit options. Lead annual benefits open enrollment program., • Serve as designated resource for employee benefits information. Answer employee questions and research problems when necessary. Policy Development and Regulatory Compliance • Coordinate with department managers to create and update accurate job descriptions., • Develop and ensure consistent and fair application of policies and procedures., • Keep current with federal and state laws and make sure that Club policies and procedures remain in compliance., • Oversee employee records management and the analysis, maintenance, and communication of records required by law or local governing bodies and other departments in the organization., • Update and maintain all employee policies, manuals, and guidelines. Training and Performance Management • Review and coordinate Club employee training programs. Work with department leaders to create job-specific training., • Coordinate employee recognition programs., • Lead annual performance review program. Employee Relations • Foster sense of community among employees through special events and communications to ensure employees stay informed., • Act as a confidential resource for both management and employees in conflict resolution and problem solving., • Respond to all workers’ compensation and unemployment claims. Represent Club at all hearings and appeals., • Perform investigations as needed regarding charges of harassment, discrimination, and other sensitive matters. Other • Manage the Club’s human resources information system, currently ADP., • Maintain and update personnel data., • Develop management forms and create reports, as needed., • Respond to all requests for employment verification., • Serve as advisor to Club leadership regarding organizational structure. BENEFITS • Medical, dental, vision insurance available after 30 days of employment. The Spokane Club covers most of the cost. Family members can be added at an additional expense., • Basic life insurance coverage for all full-time employees, currently at $50k., • 401k plan with a match after one year of employment. Will be upgrading soon., • Accrued vacation time of up to 10 days per year, along with sick pay of 1 hour per 40 hours worked. Vacation time increases to 15 days after 5 years., • 6 paid holidays, along with 1 “floating” holiday to use whenever you like., • Employee meal program where a company provided lunch is usually offered for free. Plus discounts on food in our Restaurant and Deli., • Free Spokane Club membership and free downtown parking. Job Requirements • Bachelor's degree in Human Resources Management or a related field and four or more years of related experience; additional experience may be substituted in lieu of education., • Demonstrated knowledge of federal and state employment regulations., • ADP experience preferred, • Effective oral and written communication skills., • Exceptional interpersonal skills with track record of effectively dealing a wide variety of personality types., • Effective management and organizational skills., • Evidence of a high degree of integrity and the ability to practice of a high level of confidentiality., • Excellent computer skills including Microsoft Office applications, payroll, and HR information systems., • Customer-service orientation to create an atmosphere of genuine care for employees and provide a high level of personalized service., • Demonstrated ability to think and act quickly, problem solve, and perform effectively under pressure while maintaining a professional, helpful, and poised demeanor., • Able to manage multiple projects simultaneously in a high-volume office environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Facilitate all calls coming to Northern Quest Resort & Casino and all activities relating to the PBX and Reservation center. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort and Casino. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures., • Answer all telephones within three rings., • Presents a friendly, professional non-rushed approach when answering phones. Follows proper phone etiquette and consistently provides a first class guest experience., • Provide anticipatory service in a thoughtful and intuitive way., • Exhibit a genuine sense of interest and concern for the guest., • Fluent understanding of the organizations departments allowing for accurately guided call transfers., • Obtains any information necessary to assist the guest quickly, accurately, and pleasantly., • Answers guest questions about the Resort and local area or inquiries pertaining to casino services; hotel services; spa and salon services; and travel directions., • Maintains a positive upbeat attitude, being highly “in tune” to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guest’s needs., • Monitors the perpetual inventory of rooms to be sold at all times., • Work with the hotel reservation computer system to maintain up-to-the-minute accurate reservation information on all guests., • Use proper interpersonal skills when dealing with customers and other Team Members., • Works as a team with other Team Members to maintain the best service standards available., • Performs accurate, live wakeup calls in a timely manner., • Accept and accurately process guest credit card information, tournament registration and gift card purchases., • Accepts all paging requests, deliver pages in a professional tone of voice., • Successfully answers guest inquiries. Is knowledgeable of the total Resort’s facilities. Up sells and suggests the use of the hotel’s outlets and services., • Maintain Four Star/Four Diamond service standards., • Accurately wrap up all Reservation calls., • Record Guest information accurately and prevent the creation of duplicate profiles., • Fulfill any reasonable work requested by a Manager or Supervisor, completing accurately and in a timely manner., • Knowledgeable of all gaming, hotel, and spa and salon amenities and terminology., • Share information with other departments to facilitate their successful performance., • Ensure guest confidentiality standards are followed., • Have knowledge of the Camas Club and its policies and procedures., • Ensure guest confidentiality standards are followed., • Follow call scripting developed by Management staff and maintain proper call control., • Responsible for maintaining a good attendance record., • Ensure control/protection of company assets., • May be required to be a panelist for the Internal Review Hearings., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned Supervisory Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Three to six months related experience and or/training; 1-2 years related college courses a plus., • Experience in a four star/four diamond hotel preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software, • Ability to type at least 40 wpm. (Test Required), • Highly articulate., • Ability to read and comprehend instructions, short correspondence, and memos., • Ability to write professional correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to multitask while speaking with guests., • Ability to handle high call volume with focus on available phone time., • Ability to deal with problems involving a few concrete variables in standardized situations, in a controlled and professional manner., • Ability to maintain effective working relationships with department head and employees., • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Gaming License., • Work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and or/move objects weighing up to 20 pounds., • Constantly requires the ability to give and receive detailed information through verbal communication., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Frequently requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Cleans and restores carpet, upholstery and hard floors. Includes guest areas, offices, venues, pool, spa, exercise room, Hotel Rooms, employee areas of the Resort and Casino, H.R. building, Camas Path Building, valet office in parking garage and all other out building and trailers not listed above by performing the following duties. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures., • Receives work orders and schedules from supervisor, • Cleans carpet, upholstery, floors, draperies, and room accessories to remove effects of smoke and water damage such as dirt, soot, stains, mildew and excess water and moisture., • Places fans and dehumidifiers in strategic room locations to remove moisture from carpet, upholstery and air., • Verifies moisture presence and removal with moisture sensor., • Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants., • Cleans and maintains hard floors with daily scrubbing and buffing., • Restores hard floors with routine/scheduled stripping and re-waxing., • Inspects completed restoration to ensure conformance to standards., • Ensure control/protection of company assets., • Available and willing to work any changes in hours deemed necessary for Business Levels., • Responsible for maintaining a consistent, regular good attendance record., • May be required to be a panelist for the Internal Review Hearings., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibility This position has no supervisory responsibilities. Education • High school diploma or general education degree (GED). One year certificate from college or technical school. Experience • Three to six month related experience and/or training; or equivalent combination of education and experience., • Operation and maintenance of carpet and floor care equipment preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Knowledge of chemicals used for carpet and hard floor care., • Ability to read and comprehend simple instructions, short correspondence, and memos., • Ability to write simple correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations. Other Requirements • Ability to obtain and maintain a Tribal Gaming License., • General understanding of MSDS and OSHA requirements., • Hepatitis A & B shots. Physical Demands • Requires the ability to lift and or/move objects weighing up to 50 pounds., • Stand and/or walk for extended periods of time., • Have the mobility to stoop, bend, reach, and/or kneel on a frequent basis., • Have tolerance to be exposed to common cleaning solvents and chemicals., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Tolerance to work in a smoke-filled environment. Work Environment: While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description Night Janitor- Spokane Club Full-Time Position at Spokane's Premier Private Club The Spokane Club is seeking a dedicated Facilities Attendant to maintain the highest standards of cleanliness and functionality across our hotel and athletic facilities. This full-time position is essential to ensuring our members and guests enjoy pristine facilities that reflect our commitment to excellence. Shift available: 8:30 pm- 5:00 am What You'll Do • Locker Room Maintenance: Maintain exceptional cleanliness standards, stock amenities, and ensure all equipment functions properly, • Hotel & Athletic Facilities: Clean hotel rooms, banquet spaces, conditioning rooms, and common areas, • Daily Operations: Vacuum, mop, dust, handle trash removal, wash windows, and shampoo carpets, • Inventory Management: Monitor and stock cleaning supplies and locker room amenities, • Linen Service: Collect soiled linens and distribute clean linens throughout facilities, • Member Service: Resolve member concerns using effective customer service skills, • Special Projects: Assist with events, programs, and facility improvements as needed, • Minimum age 18 with high school diploma or equivalent, • Previous janitorial, maintenance, or housekeeping experience preferred, • Ability to lift up to 50 lbs regularly and up to 80 lbs occasionally, • Manual dexterity to operate cleaning equipment (floor scrubbers, carpet extractors, etc.), • Ability to climb ladders and remain on feet for most of shift, • Understanding of proper cleaning materials and equipment usage, • Self-starting personality with positive, professional attitude, • Strong organizational skills and ability to manage daily workflow, • Team player willing to assist coworkers and adapt to changing needs, • Takes pride and ownership in work quality, • Medical, dental, vision insurance available within 2 months of employment. The Spokane Club covers most of the cost. Family members can be added at an additional expense., • Basic life insurance coverage for all full-time employees, currently at $50k., • 401k plan with a match after one year of employment., • Vacation time accrual of up to 10 days per year, along with sick pay of 1 hour per 40 hours worked. Vacation time increases to 15 days after 5 years., • 6 paid holidays, along with 1 “floating” holiday to use whenever you like., • Employee meal program where a company provided meal is usually offered for free., • Discounts on meals, personal training, lessons, childcare, and hotel., • Professional club atmosphere with frequent member interaction, • Opportunity to work in Spokane's premier private club facilities Ready to be part of our team? Apply today for this full-time opportunity to maintain the standards that make The Spokane Club exceptional. The Spokane Club is an equal opportunity employer.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions To provide housekeeping services on a daily basis in a manner that is convenient to the guests, and to promote a positive image of the resort and the casino through professional service and attention to detail. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls and Northern Quest Policies and Procedures., • Cleans and sanitizes all assigned areas in accordance with company policies and County, State and Federal health requirements including: all gaming machines in the Casino, lobbies, lounges, food venues and restrooms at the resort and casino. The Spa, pool, exercise room and entire lower level of the resort. All furniture, walls, ceilings, woodwork, windows, door panels, sills, corridors, elevators, and stairways of first two floors of Resort and all of the Casino, H.R. and all other out building not listed above., • Picks up trash exterior of building, parking garage, guest parking lot and 252 employee parking lot and grounds area during weekends., • Stock, maintain, and secure all storerooms with all needed supplies., • Uses high lift or ladders to reach high areas for cleaning., • Remove all trash from casino and designated hotel areas daily. Transports trash and waste to disposal area., • Pressure washes as needed., • Performs special projects as directed., • Work in a manner, which will cause the least amount of disturbance to the guests, observing guest privacy and requests., • Record and report any maintenance problems found., • Know and abide by all company policies and procedures including safety, security, and emergency procedures., • Perform other duties as assigned by supervisor or manager, • Available and willing to work any changes in hours deemed necessary for Business Levels., • Responsible for maintaining a good attendance record., • May be required to be a panelist for the Internal Review Hearings., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Education • High school diploma or general education degree (GED). Experience • Minimum of (1) month related experience or training. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Excellent customer service skills., • Training in biohazard clean up and disposal., • General understanding of MSDS and OSHA requirements., • Operation and maintenance of floor care equipment is preferred., • Basic to advanced level in custodial technician training., • Ability to follow verbal and written directions., • Skill in identifying and resolving problems under pressure conditions. Other Requirements • Ability to obtain and maintain a Tribal Gaming License., • Washington or Idaho State Driver’s License (Must be in possession while operating a Tribal Vehicle)., • Hepatitis A & B shots., • Available and willing to work nights, weekends and holidays as required. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands • Requires the ability to lift and/or move objects weighing up to 35 pounds., • Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Occasionally requires standing for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Occasionally requires carrying 12 -18 lbs on your back ( backpack vacuum cleaner) while performing repetitive movements., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus., • Physical and psychological tolerance to work on ladders and high lifts., • Tolerance to work in a smoke-filled environment. Work Environment While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description SUMMARY: Assist Sales Manager in planning and administering sales and marketing policies and programs to foster and promote hotel patronage by performing the following duties QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS: • Follow Sales Manager direction in booking and actively pursuing business, • Finds new leads through tele-prospecting and conducting internet research on market/industry trends and events, • Assist Sales Manager in developing and maintaining marketing plan and sales budget, • Engages and follows up with guests to ensure guest had a good experience, • Ensure meeting room(s) are set, organized, and clean for negotiated groups, clients, and/or as show room, • Coordinate with all groups or clients any meeting room details to include set up, catering requirements, and/or audio visual needs, • Ensure that all events have a proper form of payment, • Receive guest feedback, look for new business and build loyalty to existing business, • Followup with the group or clients after each event for future booking, • Organizes, maintains, and tracks sales data, • Completes requests of Sales Manager and other management personnel, as applicable, • Follow-up as needed in Sales Manager’s absence, • All other duties as assigned What we are looking for • Preferably 1+ year of experience working hotel front desk or sales., • Brand Experience preferred not required., • Valid Driver’s License., • Strong Prospecting and Networking Skills, • Open Availability., • High school diploma; or one to three months related experience and/or training; or equivalent combination of education and experience., • To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet, • Ability to calculate figures and amounts such as discounts, interest, and percentages.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride in Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Drives bus, van, car, or lightweight truck to transport guests, trainees, or company personnel along with product pick-up and delivery by performing the following duties: Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort & Casino Policies and Procedures., • Works as a team with other associates to maintain the best service standards available., • Comply with hotel safety and Loss Control Procedures., • Have knowledge of all hotel emergency procedures., • Maintain four star/four diamond service standards., • Drives vehicle to and from private or central loading areas to and from Northern Quest Resort and Casino or other destinations according to assigned schedule., • Transports guests and or team members to and from the airport or other locations as assigned., • Assist disabled passengers into and out of vehicle, also assist with guest luggage etc., • Secure passengers’ wheelchairs to restraining devices to stabilize wheelchair during trip., • Monitor the vehicles’ fuel lubricants and accessories., • Keeps records of trips and behaviors of passengers., • Fulfill any reasonable work requested by a Manager or Supervisor., • Provide exceptional service to customers and employees when performing job duties and conduct oneself in a professional and businesslike manner to reflect Northern Quest’s high standard of excellence., • Use proper interpersonal skills when dealing with customers and employees., • Share information with other departments to facilitate their successful performance., • Ensure guest confidentiality standards are followed., • Responsible for maintaining a good attendance record., • Ensure control/protection of company assets., • May be required to be a panelist for the Internal Review Hearings., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Experience in a four star/four diamond hotel preferred. Skills • Skill in identifying and resolving problems under pressure situations., • Ability to read and comprehend simple instructions, short correspondence, and memos., • Ability to write simple correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations., • Ability to maintain effective working relationships with department head and employees., • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Gaming License., • Valid State Driver’s License (Must be in possession while operating guest or tribal vehicles)., • Must be able to be insured by the company insurance carrier., • Valid Commercial Drivers License, Class A/B with Passenger Endorsement. (Must be in possession while operating a NQRC/Kalispel Tribal Vehicle)., • Must be able to drive both an automatic and manual vehicle., • Knowledge of Spokane and vicinity roadways., • No moving violations or accidents on driving record., • Hepatitis A & B vaccination required., • Available and willing to work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift or/move objects weighing up to 100 pounds., • Constantly requires the ability to give and receive detailed information through verbal communication., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Frequently requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Ensures that all guest rooms are being cleaned according to Northern Quest Resort & Casino standards. Assists during the course of the day in maintaining the flow of production of rooms being cleaned and released to the Front Desk. Directly responsible for coordination of all Room Attendants within the Hotel Housekeeping Department. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort & Casino Policies and Procedures., • Arrive early enough to facilitate a smooth transition from previous shift., • Thoroughly inspects all guestrooms and other areas of the resort for compliance to set standards for cleanliness and repair. Reports and follows up on non-standard conditions., • Ensures all Guest Room Attendants follow established policy and procedures., • Assist the Training Supervisor with training needs of Guest Room Attendants., • Oversee all Guest Room Attendants carts and storage areas, ensures that the condition of both are clean according to standards., • Maintains a positive and upbeat attitude being highly “in tune” to guest question and needs. Works to ensure that special requests of guests are properly handled., • Reports any unusual activities., • Reports with accuracy the status of rooms assigned. Checks all vacant rooms at the start of shift. At the end of the shift ensures that all rooms in section have been completed and status updated in the Property Management System., • Maintain record within the department of special projects completed (general/deep cleaning, carpet spotting, wall washing, drapery cleaning, mattress flipping, etc.), • Required to submit written reports on the condition of rooms and Guest Room Attendant performance., • Communicate to Executive Resort Housekeeping Manager and Resort Housekeeping Manager situations that require disciplinary actions, with application to Guest Room Attendants., • Ability to deal with under pressure situations in all aspects of the Resort Housekeeping area., • Handle complaints and refers unresolved issues to immediate supervisor., • Accurately completes required paperwork and maintain logs., • Maintains a high level of professionalism, teamwork, and competence in the staff. Accomplishes this responsibility by establishing and monitoring standards of job performance and a professional development plan for each member of the team., • Maintain four star/four diamond service standards., • Monitor, maintains and orders necessary supplies., • Ability to act as a Guest Room Attendant when needed., • Available and willing to work any changes in hours deemed necessary for Business Levels., • Responsible for maintaining a consistent attendance record., • Be knowledgeable of all emergency procedures and the role the Resort Housekeeping plays in those situations., • Ensure guest confidentiality standards are followed., • Ensure control/protection of company assets., • May be required to be a panelist for the Internal Review Hearings., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities Supervise 10-15 Team Members. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraisal performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education • High school diploma or general education degree (GED) Experience • One year Hotel Housekeeping experience in a 150+ room hotel., • Six to twelve months Housekeeping supervisory experience., • Experience in a four star/four diamond hotel preferred., • Direct experience in an organizational development role strongly preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Ability to work with mathematical concepts such as probability, fractions, percentages and ratios to practical solutions., • Ability to establish procedures for the effective implementation of the Director of House Operation’s directives. Prepare complex reports, correspondence, charts, layouts, forms, handbooks, memoranda and other information and instructions., • Ability to analyze and solve complex management problems having non-standard solutions., • Ability to maintain effective working relationships with public officials, department heads, associates and the public., • Skill in effectively, communicating information through verbal and written correspondence to employees, managers, clients, customers, and the general public, including writing reports, business correspondence and procedural manuals., • Skill in solving practical problems and dealing with situations where only limited standardization exists., • Excellent organizational, communication and leadership skills., • Knowledge of principles and practices of general business administration including personnel practices and employment laws, program budgeting, general accounting, financial analysis, and fiscal management practices., • Skills in assessing operation, program, staffing and fiscal needs., • Skill in identifying and resolving administrative problems under pressure conditions. Other Requirements • Ability to obtain and maintain a Tribal Gaming License., • Hepatitis A & B shots., • Work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and/or move objects weighing up to 100 pounds., • Requires working with whole fingers, hands, wrist, arms, shoulders and back., • Requires repetitive movement of the back, shoulders, arms, wrist, hands and / or fingers., • Requires walking and / or standing for sustained periods of time., • Requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Requires raising objects from a lower to a higher position or moving objects horizontally., • Requires stooping, crouching and / or kneeling which entails the use of the lower extremities and back muscles., • Requires working in damp, dusty and dirty area. Must clean up human bio hazard and / or body fluids as required., • Requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: • Competitive wages; $19.50 per hour, • Growth opportunities abound – We promote from within, • Paid travel with overnight stays, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Can perform physical work of moving, bending, standing and can lift up to 50 lbs., • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Interested in traveling within and outside of your home state, with overnight hotel stays, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!

Interested in relocating to the Pacific North West? Director of Hotel Design and Construction Director, Hotel, Construction, Design, Business Services, Staffing. Seeking a Director of Hotel Design and Construction - multiple openings this year that will be under your project management.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Provide information to guests on a wide variety of subjects. To assist guests, fellow associates and visitors with any reasonable request or need that will make their overall experience a memorable one. Ensure the highest level of guest satisfaction. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures., • Arrive early enough to ensure a smooth transition between shifts., • Know the resort and its services in the most intimate of details., • Have extensive knowledge of the Camas Club and its policies and procedures., • Maintain four star/four diamond service standards., • Ensure that guest response process is being followed through on a daily basis., • Extensive knowledge of the surrounding community and events., • Provide anticipatory service in a thoughtful and intuitive way., • Exhibit a genuine sense of interest and concern for the guest., • Provide personalized recommendations for amenities, restaurants, and shopping., • Create customized itineraries and packages., • Daily follow through with the VIP and frequent guest programs., • Monitor activity in the business center., • Maintain a positive and upbeat attitude at all times and in all circumstances., • Maintain a professional appearance at all times, including a clean and pressed uniform with nametag., • Up sell guest on rooms, service, and amenities., • Accurately completes required paperwork and maintain logs., • Answer all telephones within three rings., • Check guest who are waiting in line in and out at concierge desk in the lobby., • Assist Front Desk and Bellstand at peak times to ensure smooth check in and check out., • Work closely with other departments and vendors., • Be knowledgeable of all emergency procedures, fire alarm operations and OSHA regulations., • Maintain an open and positive line of communication with all departments in the casino and resort., • Knowledgeable of the property’s employee handbook., • Be sure Concierge Desk in lobby is constantly clean and maintain a professional appearance., • Handle any guest request efficiently and timely to the guest’s satisfaction., • Be sure to make yourself easily accessible to guests. Maintain a high level of visibility in the lobby., • Work closely with the Casino Hosts in the delivery of service to casino VIPs., • Share information with other departments to facilitate their successful performance., • Ensure guest confidentiality standards are followed., • Responsible for maintaining a good attendance record., • Ensure control/protection of company assets., • May be required to be a panelist for the Internal Review Hearings., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Minimum of two years hotel front office experience and/or one year concierge experience., • Experience in a four star/four diamond hotel preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Ability to type at least 40 wpm. (Test Required), • Must have extensive knowledge of the hotel, casino, and the community., • Posses a friendly and outgoing personality, enjoys dealing with and be willing to provide a positive experience to guests, fellow associates and visitors., • Ability to read and comprehend instructions, correspondence, and memos., • Ability to write professional correspondence., • Highly articulate., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations., • Ability to maintain effective working relationships with department head and employees., • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Work Permit., • Work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and or/move objects weighing up to 50 pounds., • Constantly requires the ability to give and receive detailed information through verbal communication., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Requires standing for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping or crouching which entails the use of the lower extremities and back muscles., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Responsible for cleaning cottages and facilities in accordance with Northern Quest Resort and Casino policies and procedures. Works to ensure all guest needs are properly handled in a friendly and professional manner. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls and Northern Quest Resort and Casino Policies and Procedures., • Cleans cottages, and RV Resort facilities in accordance with four star/four diamond hotel service standards, policies, and procedures., • Take care of equipment and supplies issued in conjunction with cleaning activity., • Immediately report all damages, missing items, items not working, and items found in cottages., • Responsible for passkey issued daily, making sure it is secured at all times., • Keep work cart in a clean, dry, and organized manner., • Use only those cleaning agents and products issued by the housekeeping department., • Maintains a positive and upbeat attitude and appearance at all times. Works to ensure that special requests of guests are handled properly., • Works well with other Team Members to maintain the best service standards available., • Use proper interpersonal skills when interacting with guests and employees., • Share information with other departments to facilitate their successful performance., • Comply with safety and Loss Control Procedures., • Knowledge of all resort emergency procedures., • Ensure guest confidentiality standards are followed., • Responsible for maintaining a consistent attendance record., • Ensure control/protection of company assets., • May be required to be a panelist for the Internal Review Hearings., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) preferred. Experience • Three to six months experience and or/training preferred., • Extensive on the job training program provided. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Ability to read and comprehend simple instructions, short correspondence, and memos., • Ability to write simple correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations., • Ability to maintain effective working relationships with department head and employees., • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Gaming License., • Hepatitis A & B shots., • Work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and/or move objects weighing up to 50 pounds., • Occasionally requires the ability to lift and/or move objects weighing over 75 pounds., • Requires repetitive movement of the wrists, hands, fingers, shoulders and back., • Requires repetitive movement of the back, shoulders, arms, wrist, hands and / or fingers., • Requires walking and / or standing for sustained periods of time., • Requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Requires raising objects from a lower to a higher position or moving objects horizontally., • Requires stooping, crouching and / or kneeling which involves the use of the lower extremities and back muscles., • Requires working in damp, dusty and dirty areas., • Must clean up human bio hazard and / or body fluids as required., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and hot, cold, wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job DescriptionSalary: $115,000-$125,000 Department: Convention Sales & Services FLSA Status: Salaried, Exempt Reports to: President & CEO Prepared/Revised Date: 09/2025 About Visit Spokane Visit Spokane is a Destination Management Organization (DMO). The mission of our DMO is to enhance the local economy by marketing our region nationally as a desirable destination for group, business and leisure travel, creating economic impact to the stakeholders, members and community we serve. Job Summary The Vice President of Sales serves as a key executive member of the Leadership Team. A forward-thinking leader responsible for driving convention sales, team performance, and destination visibility. This role requires a balance of strategic sales leadership, partner engagement, and adaptability in a dynamic, fast-paced environment. Success in this position comes from someone who: • Initiates change and thrives on uncertainty., • Communicates benefits clearly and persuasively, strategizing alternatives and solutions., • Maintains enough structure to align objectives and coordinate schedules, without being bogged down by rigid systems., • Revise approaches and adapt quickly, thriving in dynamic environments by multitasking, staying flexible, cutting through bureaucracy, loosening rigid processes, and keeping information and systems accessible., • Envisions and conceptualizes solutions, creating compelling presentations and future-focused strategies. This role rewards a results-driven individual who embraces risk, works creatively under pressure, and motivates both internal teams and external stakeholders. Key Responsibilities Strategic / Results Leadership Convention Sales & Business Development • Achieve Visit Spokane sales goals by generating qualified leads and securing group bookings over 80,000 total room nights., • Research and qualify prospective group opportunities, actively soliciting business for Spokane hotels and facilities., • Represent Spokane at tradeshows, sales trips, destination reviews, and site visits., • Maintain strong working relationships with Spokane Convention Center staff, hospitality partners, and stakeholders., • Develop and implement innovative strategies that highlight Spokane as a premier convention destination. Leadership & Team Management • Lead, coach, and develop the Sales & Services team, setting goals, assigning markets, and ensuring accountability., • Oversee lead distribution, monitor booking pace, and maintain a healthy pipeline of convention opportunities., • Provide weekly progress updates and strategic insights to the CEO., • Foster a culture of creativity, urgency, and accountability within the sales team. Strategic & Administrative Responsibilities • Partner with Convention Services to ensure seamless client experiences., • Develop citywide sales training sessions, storytelling strategies, and collaborative prospecting efforts., • Monitor and manage departmental budgets., • Provide reports and analysis on sales activity, market performance, and ROI., • Represent Visit Spokane in industry associations and at key national events. Adaptive Challenges This position requires the ability to tackle adaptive challenges. These challenges refer to complex problems or opportunities that require a pivot in the plan, a shift in mindset, requirements for new deliverables, or a process that needs to be met immediately. Unlike technical challenges which can be solved with expertise, adaptive challenges demand learning and collaboration across teams to navigate ambiguity and implement lasting solutions. • In-office workdays may adjust based on workload, project needs, and team priorities. Flexibility and adaptability are key as schedules evolve to support collaboration and success., • Hoteliers: Navigating relationships with diverse hotel stakeholders, each driven by quarterly performance metrics, while aligning them around long-term destination goals and shared community impact., • Flexibility vs. Structure: Balancing consistency with agilitypivoting strategies in real time, addressing inconsistencies, and making quick, calculated decisions in response to shifting needs and opportunities., • Innovation with Outcomes: Driving new ideas and creative solutions without losing focus on execution, ensuring innovation translates into measurable, actionable results., • Cross-Department Communication: Breaking down silos to foster transparency and collaboration across departments, ensuring priorities are understood and aligned while managing competing interests. Work Environment: Special Considerations This role generally requires 40 hours per week. Work Location Visit Spokane is a hybrid work environment requiring at least two in-office days. Team members are asked to reserve most of the in-office hours to collaborate and complete administrative tasks. Because this position requires out-of-office appointments and occasional afterhours and weekend engagements, you should anticipate additional time in the office or in the field relative to other positions that may allow for more work-from-home opportunities. Physical Requirements While performing the duties of this position, the employee is frequently required to walk, bend, reach, stand for extended periods of time at events, trade shows or receptions, and sit for extended periods. Extensive use of a keyboard and typing required. • The individual must be able to travel to domestic and international destinations via commercial airlines., • The employee must be able to communicate effectively, speak clearly and hear well over the telephone, via virtual meetings and in person., • Noise level in the work environment is moderate., • You must be able to lift and carry 40 pounds., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Qualifications • Bachelors degree and/or minimum of ten (10) years of progressively responsible positions in Sales, Hotels or industry related roles., • Minimum of five (5) years of successfully managing a Sales team., • Proven success and examples of developing strategic plans into key alignment of short and long-term goals., • Knowledge of Spokane hotel community a plus, • Current industry knowledge of Spokane or the ability to immediately engage in learning quickly about the city venues, attractions and hotels., • Comprehensive knowledge and understanding of sales processes related to convention markets in a major marketplace., • Demonstrated skill and comfort in building relationships with board members, partners, clients and hospitality community., • Innovative thinker, with a track record for translating strategic thinking into action plans and results, • Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution, • Strong existing client relationships preferred., • Experience with CRM systems (Simpleview, Delphi, Tempest) and Microsoft Office Suite., • Exceptional communication, presentation, and negotiation skills., • Ability to balance multiple priorities in a high-energy, deadline-driven environment., • Bachelors degree preferred; experience may substitute., • Must have a valid driver's license with a clean driving record and Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Visit Spokane believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. We expect that each employee will offer his/her/their services wherever and whenever necessary to ensure the success of the company. Visit Spokane provides Equal Employment Opportunity (EEO) to all people regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by individuals with disabilities.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Responsible for greeting and assisting the guests of Northern Quest Resort & Casino in accordance to AAA 4 Diamond /Forbes 4 Star standards including parking and retrieving vehicles for guests on Northern Quest Resort and Casino property. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort & Casino Policies and Procedures., • Provide exceptional service to customers and employees when performing job duties and conduct oneself in a professional and businesslike manner to reflect Northern Quest’s high standard of excellence., • Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure., • Assumes responsibility for safe and correct care and usage of all vehicles and equipment used or assigned., • Follow procedures regarding the handling of keys and valet ticket distribution., • Takes numbered tag from customer, locates vehicle, and surrenders it to customer., • Runs/Jogs safely to ensure promptness and urgency at all times., • Report accidents or injuries to management or security immediately., • Report unsafe conditions and anticipate hazards constantly., • May perform Traffic Control, Guest services or Shuttle duties when needed., • Record any damage to vehicle upon receiving or accepting a vehicle., • Reports to supervisor any dangerous vehicle prior to driving., • Use proper interpersonal skills when dealing with customers and employees., • Share information with other departments to facilitate their successful performance., • Ensure guest confidentiality standards are followed., • Responsible for maintaining a good attendance record., • Ensure control/protection of company assets. Supervisory Responsibilities This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Experience in a four star/four diamond hotel preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Ability to drive both automatic and manual transmission vehicles., • Ability to read and comprehend simple instructions, short correspondence, and memos., • Ability to write simple correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations., • Ability to maintain effective working relationships with department head and employees., • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Gaming License., • Must have in possession a valid state driver’s license while on shift., • Must be able to be insured by the company insurance carrier., • Available and willing to work nights, weekends and holidays as required., • Hepatitis A & B vaccinations are required as a condition of employment. Physical Demands • Ability to run/jog for short periods throughout your workday., • Requires the ability to lift and/or move objects weighing up to 10 pounds., • Be knowledgeable about our array of services and respond to questions., • Ability to effectively and accurately communicate information to guests., • Works as a team with other associates to maintain the best service standards available., • May be required to be a panelist for the Internal Review board Hearings., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned., • Constantly requires the ability to give and receive detailed information through verbal communication., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Frequently requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description Exciting career opportunities are now available with locally owned properties, national brands, independent properties, well-established hotels, and clubs. We are currently seeking various hospitality management positions, offering competitive compensation, achievable bonus plans, and strong benefits, with incredible room for growth. Our portfolio of restaurants is renowned, reputable, and award-winning with unrivaled guest service standards amid high volume. We are looking for the best of the best to lead these exceptional teams. Join us now and take advantage of a fantastic work environment! General Manager: Full service Property General Manager: Limited service property Food and Beverage Director: High-end Hotel Director of Finance: Full Service: Full service Property Director of Sales and Marketing Event Manager: Full service Property Sales Manager: Full service Property Restaurant General Manager: Resort Executive Chef: Country Club Director of Engineering - Hotel Executive Chef: Resort Food and Beverage Manager - Golf club Sous Chef - Full service Hotel - Resort Catering Manager - Full service Hotel Sales Manager - Country Club Housekeeping Director - Hotel Rooms Manager - Resort property Some positions are available regionally, while others may require relocation. To be considered for our current, confidential opportunities with partners in our high-profile portfolio, please send your CONFIDENTIAL resume to set up a phone consultation and interview. (Top, qualified candidates will be contacted right away) EVERY resume is treated with 100% CONFIDENTIALITY, and we will NOT contact your employer without prior permission from you. Never a fee to you, our candidates. Gecko Hospitality has been recognized on Forbes® America’s Best Recruiting Firms list for 2025, 2024, 2023, 2022, 2021, 2019, and 2018. Trust Gecko to streamline your hiring process with our proven expertise. - Let Go, And Let Gecko™

Brookdale Senior Living - 5329 W Rifle Club Ct [Room Attendant / Cleaner] As a Housekeeper at Brookdale Senior Living, you'll: Clean floors; Dust, wet mop, wax and disinfect resident apartments, restrooms and public use spaces; Vacuum, shampoo and deodorize carpets; Clean surfaces throughout the com

The Cleaning Authority - [Cleaner / Maid] As a Housekeeper at The Cleaning Authority, you'll: Clean following the proven Detail-Clean Rotation System; Work on teams of 2-3 teammates; Clean 4-5 houses daily with your teammate; Be on your feet all day with light lifting; Possess a great attitude, be a

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Providence Health & Services - JobID: 388125 [Medical Office Assistant] As an Administrative Assistant at Providence Health & Services, you'll: Maintain and coordinate the Affiliates Operations Leadership calendars including appointments and meetings; Coordinate each by establishing date, time and l

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving cu

Customer Support / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers r

Customer Support / Remote] - Anywhere in U.Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from

Call Center / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Solutions iT, you will: Answer all incoming calls within three rings and create, triage, and troubleshoot client issues; Provide exceptional phone support to minimize time

Government Jobs - Part-time - $18.Hourly To collect parking fees, drive shuttle bus, maintain parking areas and provide excellent customer service.

Ace Hardware - 12908 US-395 [ASM / Store Supervisor] As an Assistant Store Manager at Ace Hardware, you'll: Supervise the general operations of the entire store; Oversee and assist in opening and closing the store; Ensure amazing customer service is provided by Associates; Handle customer complaints

Cold Stone Creamery - 3011 E 29Th Ave - [Shift Manager] As an Assistant Manager at Coldstone Creamery you will: Train and coach employees and team leaders; Delegate tasks to team and provide follow-up; Hold team accountable for their performance; Ensure team provides fast and friendly service; Staff

TD&H will provide project management training if necessary.

Job Opportunity At Natural Grocers.Do you have a passion for helping people? Do you believe that you can change the world with your food choices? How about nutrition; do you like to learn and help people live healthier? Yes? Well, do we have the job for you! A Natural Grocers Good4U Crew Member play

Bachelor's degree in Construction Management, Civil Engineering, or a related field. Familiarity with project management software and tools.

Professional Land Survey Project Manager.Current PLS license in Idaho and/or Washington with the ability to become licensed within 1 year.Strong communication, organizational, and mathematical skills.Ability and experience to independently manage projects.Strong skills using AutoCAD Civil 3D and/or

Taco Time - 1414 W Francis Ave - [Restaurant Manager / Kitchen Manager] As an Assistant General Manager at Taco Time you'll: Adhere to company standards and service levels to increase sales towards profitability and minimize costs; Enforce sanitary practices for food handling and general cleanliness

Prioritize your work according to the store and management needs.

Chuck E Cheese Cashier Position.At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!.Work Today, Get Paid Tomorrow" program.Don't wait between paychecks anymore!.Cheese (CEC) is a gre

Target - 9770 N Newport Hwy [Retail Sales / Team Member] As a Front of Store Attendant at Target, you'll: Accurately handle cash register operations; Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds; Resolve guest questions

N NEWPORT HWY [Retail Cashier / Team Member / Up to $29.As a Cashier at Costco, you'll: Process member orders; Collect payment; Provide a high level of member service; Perform clean up, department set-up and closing proceduresEnjoy a comprehensive package of benefits including paid time off, health

Established time management skills.

E SPRAGUE AVENUE [Retail Cashier / Team Member / Up to $28.As a Cashier Assistant at Costco, you'll: Pack member orders into boxes and transfer items to a separate cart for Cashiers; Clean register area; Perform cart retrieval; Assist with merchandise restockingEnjoy a comprehensive package of benef

ARGONNE [Restaurant Supervisor] As a Restaurant General Manager at Wendy's, you'll: Ensure positive guest experiences; Develop Crew Members and Managers; Drive the financial health of the restaurant; Monitor Food Procedures to ensure quality products are provided; Train Crew Members in operational a

Taco Time - 5102 N Division St - [Restaurant Manager / Kitchen Manager] As an Assistant General Manager at Taco Time you'll: Adhere to company standards and service levels to increase sales towards profitability and minimize costs; Enforce sanitary practices for food handling and general cleanliness