60 Best hotel management Jobs in New York, NY (February 2025)

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus

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Nan Xiang Soup Dumplings - Flushing

Hostess/Cashier ( Mandarin Required )

Nan Xiang Xiao Long Bao has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, Grub Street, Serious Eats and many more as “The City’s Best Soup Dumplings”. We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest seating, taking orders, and processing payments while providing exceptional customer service in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, this is the perfect opportunity for you. Responsibilities Greet guests warmly upon arrival and manage their seating arrangements. Provide menus and explain daily specials to guests. Take food and beverage orders accurately and efficiently. Process transactions using POS system, ensuring accuracy in billing. Address guest inquiries and provide assistance as needed to enhance their dining experience. Maintain cleanliness and organization of the front-of-house area. Collaborate with kitchen staff to ensure timely service of orders. Handle guest complaints professionally, striving for resolution to ensure satisfaction. Skills Previous experience in a restaurant or hotel setting is preferred. Strong guest relations skills with a focus on customer service excellence. Excellent phone etiquette for handling reservations and inquiries. Familiarity with POS or similar point-of-sale systems is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication skills and a friendly demeanor are essential for success in this role. A background in food service or hospitality will be beneficial but is not required. Join us as we create memorable experiences for our guests! Bilingual in Chinese and English is preferred Please contact us with your work availability Job Types: Full-time Pay: $15.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Health insurance Job Type: Full-time Pay: $17.00 - $20.00 per hour Shift: Day shift Evening shift Morning shift Night shift Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person

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I WILL GRADUATE Youth Development Program

I WILL GRADUATE Youth Development Program is seeking a highly organized and responsible college graduate for our full-time Administrative Assistant to support full-time managers, other employees, and office visitors by handling various tasks to ensure that all interactions between the organization and others are positive and productive. These professionals may also be referred to as Administrative Coordinators or Administrative Specialists. Duties and Responsibilities: Handling office tasks, such as filing, generating reports and presentations, setting up meetings, and reordering supplies. Providing real-time scheduling support by booking appointments and preventing conflicts. Make travel arrangements, such as booking flights and cars and hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Assist in planning company events, meetings, luncheons, and employee team-building activities or special projects. Greet and assist visitors. Maintain polite and professional communication via phone, e-mail, and mail. Anticipate the needs of others in order to ensure their seamless and positive experience. Other responsibilities as assigned and required by the emerging needs of the department and company. Key Requirements: College student or recent College Graduate (minimum Associate Degree). Degree in Administration or Management. Prior administrative experience (1-2 years). Strong command of Microsoft Suite, e.g., Word, Excel, PowerPoint, etc. Google Suite; e.g. goggle docs, forms, etc. Excellent computer skills, especially typing. Attention to detail. Bilingual (Spanish/English preferred). Desire to be proactive and create a positive experience for others. Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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