¿Eres empresa? Contrata hotel management candidatos en New York, NY
Check in and check out guests Take and enter phone reservations Attend to guests needs and requests Coordinate with housekeeping maintenance and management Please indicate if you have any prior Hotel Experience **Please only apply if you are willing to have a quick chat to schedule an interview. ASAP.
A chef is a skilled professional who prepares, cooks, and presents food in restaurants, hotels, or other food establishments. They are responsible for creating menus, managing kitchen staff, and ensuring that every dish meets high-quality standards in taste, presentation, and safety
Key Responsibilities: Greet and welcome guests, creating a friendly and professional first impression. Handle check-in and check-out procedures, guest registration, and booking system operations. Answer phone calls, emails, and messages; provide information about the property and services. Assist guests with inquiries, special requests, or complaints in a timely manner. Supervise the cleaning crew and ensure housekeeping standards are met. Ensure smooth front desk operations, including reporting maintenance issues and coordinating repairs when necessary. Manage daily records of arrivals, departures, and payments (cash, POS terminal, deposits). Coordinate with other departments (housekeeping, maintenance, management). Maintain order, safety, and security procedures (keys, guest access, CCTV, etc.). Requirements: Previous experience as a receptionist, front desk associate, or in customer service is a plus. Strong English communication skills (verbal & written); Russian or other languages are an advantage. Basic computer proficiency (Excel, Google Sheets, booking platforms). Strong interpersonal skills, ability to stay calm and professional in stressful situations. Flexibility to work shifts, including evenings and weekends.
We are seeking a reliable, detail-oriented, and efficient Housekeeper to maintain cleanliness and order in our [home/facility/hotel]. The ideal candidate will be responsible for performing a variety of cleaning activities to ensure a safe, sanitary, and welcoming environment. Key Responsibilities: Perform general cleaning tasks such as dusting, vacuuming, sweeping, and mopping floors Clean and sanitize bathrooms, kitchens, and other high-touch surfaces Change linens, make beds, and manage laundry (washing, drying, ironing, folding) Replenish toiletries, towels, and cleaning supplies as needed Organize and tidy rooms, closets, and storage spaces Report any maintenance issues or safety hazards Follow health and safety regulations and use cleaning chemicals properly Handle special cleaning projects (e.g., deep cleaning, window washing) as requested Respect the privacy and confidentiality of residents/guests
We are seeking a friendly, professional, and service-oriented Front Desk Agent / Hotel Assistant to join our team. This role is at the heart of our guest experience, combining traditional front desk duties with broader support across hotel operations. The ideal candidate is adaptable, resourceful, and eager to create memorable stays for every guest. Key Responsibilities: Warmly welcome and check in/check out guests efficiently and accurately. Handle guest inquiries, requests, and complaints promptly and with a focus on guest satisfaction. Provide local knowledge and recommendations to enhance the guest experience. Manage reservations, cancellations, and modifications via phone, email, and online booking systems. Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations. Communicate effectively with guests before, during, and after their stay. Assist with daily reports, billing, and payment processing. Maintain accurate guest records and ensure compliance with hotel policies and procedures. Support management with clerical tasks, inventory checks, and other operational duties as needed. Proactively identify opportunities to improve guest satisfaction and operational efficiency. Be a team player, ready to adapt and assist across departments to ensure seamless guest experiences.
The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $29.90 - $39.87 Pay rate outlined follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.