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Job Description Job Summary The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities • Welcomes guests in a friendly, prompt and professional manner., • Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner., • Up-sells rooms whenever possible to maximize hotel revenue., • Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank., • Issues, controls and releases guest safe-deposit boxes., • Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • 1-2 years customer service experience., • Ability to stand for 8 hours, • Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks • Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates, • We offer an excellent travel discount program., • Opportunity to grow, we promote from withinExcel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job Description Job Summary Ensures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibilities • Welcomes guests in a friendly, prompt and professional manner., • Schedules, coordinates, directs and delegates work to Front Desk department associates., • Manages the performance of Front Desk agents, coaching and counseling as deemed to be appropriate and conducts annual performance reviews., • Trains new employees on compliance with company, hotel, and brand standards., • Makes recommendations for disciplinary action of employees as appropriate., • Maintains good working relationships and communications with all departments., • Verifies accurate room status information is maintained and properly communicated according to the procedures established., • Resolves guest complaints quickly, efficiently and courteously., • Updates, maintains, monitors and prepares group information and requirements, including relaying the appropriate information to relevant departments.Qualifications, • 1-2 years customer service experience., • Ability to stand for 8 hours, • Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.Benefits/Perks, • Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates, • We offer an excellent travel discount program., • Opportunity to grow, we promote from withinExcel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job Description Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $69,000 - $100,000 Key Responsibilities: • Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance., • Lead marketing and advertising efforts to drive occupancy and revenue., • Develop and maintain positive relationships within the local community., • Manage inventory, record-keeping, and ensure budgeted cost controls., • Hire, train, and motivate employees while fostering teamwork and growth., • Handle guest, employee, and property issues professionally., • Be available for on-call responsibilities and emergency coverage., • Maintain compliance with federal, state, and local regulations., • Previous experience as a General Manager or Assistant General Manager., • Ability to lead, delegate, and resolve conflicts professionally., • Strong organizational skills and attention to detail., • Ability to work independently with minimal supervision., • Professional demeanor with excellent guest service skills., • Must meet property grooming standards., • Willingness to work all shifts as needed, including weekends and holidays.

The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and vi

Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports

The Director of Sales leads the sales department to achieve revenue goals, build strong customer relationships, and drive business growth.This role involves strategic planning, team leadership, and collaboration with executive leadership to implement sales strategies.Compensation: $70,000 - $95,000.

Conduct radio communications with aircraft and record flight information. Join our team and you and your immediate family members will enjoy perks such as: special rates on airfare, car rentals, hotel accommodation, vacation packages and even cruises. Perform duties in accordance with established po

The Guest Service Representative serves as a critical touchpoint between the hotel and its guests, directly influencing first impressions and overall guest satisfaction. Understand and enforce the hotel company credit policies. May make restaurant, transportation or entertainment reservations for gu