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Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
**We are having a Open House Wednesday 02/05/25. Bring Contact Info for 2 REFERENCES ** Become part of Heart to Heart Home Care's extraordinary team of caring professionals. H2H is seeking an energized, professional individual with great customer skills and attitude. We're looking for friendly, outgoing, and responsible individuals that demonstrate exceptional customer service skills. Positions Available: Office Support (Spanish required) Quality Control Coordinator (Spanish required) Clinical Coordinator (Spanish required) Responsibilities: Provide excellent customer service by answering and routing phone calls. Ability and willingness to accept telephone a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned. Assure all documentation like records, data, and forms are entered into the necessary systems. Ability to identify and resolve arising issues HHA Exchange experience a + but not required! Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Familiarity and knowledgeable with Office, Word, Excel Excellent communication skills, both verbal and written Must be comfortable speaking on the phone and a handling high volume of calls Great personality, positive attitude and highly responsible Excellent attendance and punctuality. Job Type: Full-time What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: Monday to Friday Language: Spanish (Required) English (Required) Work Location: In person
Job Title: FOH Team Member - Expo, Cashier, or “Flex FOH” Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We are looki for an organized individual to join our Front of House (FOH) team. You will be responsible for managing the smooth flow of sandwich orders from our kitchen to t customer. Whether you’re working as an Expo, Cashier, or Flex FOH, you will be responsible for managing the flow of orders, assisting the kitchen team, ensuring t quality of the food, and delivering excellent customer service. Key Responsibilities: ● Lead Sandwich Order Flow: ○ Oversee the sandwich-making process by instructing the kitchen sta on which sandwiches to make based on incoming orders (both in-house and online). You will be supported by our Kitchen Display Screen to prioritize orders in real-time. ● Timing & Coordination: ○ Coordinate the timing of dropping batches of hot sandwiches or cold sandwiches when inventory is low on busy days. ● Wrap & Package Orders: ○ Carefully wrap sandwiches and assemble orders to ensure they are complete, visually appealing, and ready for service. Confirm that ea order is correctly prepared and packaged before hand-o ● Quality Control: ○ Inspect the final product of each sandwich before it leaves the kitchen ensure it meets our quality standards. Provide constructive feedback to kitchen sta if a sandwich requires improvement or adjustments. ● Customer Engagement: ○ Interact with customers in a friendly, engaging, and informative manner. Answer questions about our menu items, suggest sandwiches, and help create an overall positive customer experience. ● Flex to Cashier or Delivery Support: ○ Be flexible and ready to assist at the cash register, take payments, package sides and drinks as needed. Support the team by handing o orders to delivery drivers or customers directly. Qualification ● Previous experience in a fast-paced foodservice environment (Expo, Cashier, or similar roles) preferred. ● Strong communication skills with the ability to provide clear, concise instructions to kitchen sta. ● Ability to multitask and stay organized while managing the flow of order ● A keen eye for food quality and presentation, with the ability to give constructive feedback. ● Positive attitude and a passion for customer service. ● Must be able to stand for long periods and handle the physical demands of the role. ● Flexibility to work in dierent FOH roles as needed (Expo, Cashier, Delivery Support). What We Oer: ● Opportunity to be a part of a unique and innovative food concept in NYC. ● Friendly and supportive work environment. ● Competitive pay and potential for growth within the company. ● A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. ● Employee discount Pay: ● $19/hour ● Estimate of $100-$200 per week in tips
TITLE: Line Cook REPORTS TO: Sous Chef, Executive Chef TYPE: Non- Exempt SALARY RANGE: $21.50-23.50 ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2024, Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. ESSENTIAL DUTIES & RESPONSIBILITIES • Maintains complete knowledge of Maxime’s policies and procedures and ensures that all practices and policies are being upheld • Manages production schedule and pars and establishes priority items for the day • Prepares all menu items following recipes and yield guides efficiently and in accordance with department standards • Restocks items that were depleted during shift • Maintains complete knowledge of products and specifications, including ingredients, descriptions, sourcing, brands, allergens, etc. • Communicates with front-of-house team to manage pacing of courses, member feedback, etc. • Updates knowledge and skills by participating in staff training opportunities • Supports and assists fellow team members whenever possible. • Maintains and strictly abides by state sanitation and health regulations as well as restaurant requirements and procedures • Supports and assists fellow team members whenever possible • Maintains complete knowledge of correct maintenance and use of equipment; uses equipment and tools only as intended, properly and safely • Inspects the cleanliness and organization of line and workstations; rectifies any deficiencies • Inspects the cleanliness and working condition of all tools, equipment, and supplies, ensuring all elements and storage procedures comply with DOH and restaurant standards • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations • Attends mandatory meetings • Adheres to posted schedules • Completes other duties as assigned by management MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Minimum 2+ years working as a line cook in a fine dining restaurant or hotel environment in a similar capacity. Has a passion for exceptional hospitality in food and beverage. Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Operates at a high level of integrity, accuracy, and attention to detail. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business. Willingness to maintain a clean, healthy, and safe working environment. Ability to coordinate multiple activities with attention to detail. Ability to work independently, with minimal supervision. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate and use all equipment necessary to run the restaurant. Ability to operate with grace under pressure. Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds. Ability to work varied hours/days as business dictates. Ability to stand for up to 8-10 hours a day. Candidates can expect: Professional work collaboration with experts in the food and hospitality field Opportunity to work with a exceptional products and in unique environments To be part of a growing team and regularly engage together in cross- company dialogue and exchange COMPENSATION AND BENEFITS Comprehensive benefits plan, including medical, dental, vision and life insurance. Generous paid time off programs (vacation and personal days). 401k retirement savings plan with company match. Pre-tax commuter benefits. Work life and wellness benefit platform. Discount program offering Retail, Restaurants & Activities discounts. Freshly prepared Staff Meal whilst on duty. Uniform and dry cleaning provided. & more! Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.