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  • Brooklyn Based Catering Hall
    Banquet Manager / Maître D’
    Banquet Manager / Maître D’
    hace 20 horas
    $78000–$104000 anual
    Jornada completa
    Flatlands, Brooklyn

    Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d. As a Banquet Manager you will be expected to: • Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email), • Solicit new catering business through professional sales techniques, • Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings, • Communicate with clients regarding their upcoming functions as their big day approaches, • Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us, • Manage both the planning process leading up to an event as well as the successful execution of that event, • Possess the ability to handle extremely high workloads at times, • Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties, • Must appreciate that we only have one opportunity to deliver the event of someone’s dreams, • Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH, • Oversight of purveyor deliveries to ensure accuracy and quality, • Interview potential new hires and assist with on-boarding As a Maître D’ you will be expected to: • Ensure that all contract details and particulars are in place prior to event set up, • Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place, • Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event, • Lead an event team to successfully accomplish the tasks at hand, • Work with clients and guests to identify their needs to ensure customer satisfaction, • Accept responsibility for all aspects that are within your oversight Requirements: • NYC DOH Food Protection Certificate, • Minimum 2 years Sales experience, • Minimum 2 years Managerial experience, • Minimum 2 years Maître D experience, • Associates Degree, • Must be well spoken in English, • Maintain a high level of professional attire and grooming, • Must be punctual, neat, and organized, • Ability to multitask while remaining meticulous, • Ability to communicate amongst the team and convey information effectively, • Knowledge of customer service, • Knowledge of the food and beverage industry, • Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers, • Must know how to lead and manage others in order to help them achieve their full potential

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