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Full job description Better Families, Inc is looking for a motivated and driven individual to assist with coordinating patients assessments. Responsibilities include but not limited to: Accepting new referrals from intake and staffing new referrals in a timely manner Collaborate with Human Resource to staff and schedule clients in need of home care services. Maintain rapport and constant communication with referral sources, caregivers, clients and families. Oversee client care by conducting scheduled and unscheduled home and virtual visits with clients and caregivers. Staffing and scheduling assigned caseload. Providing superior customer service to clients, caregivers, families, care managers etc. Maintaining client compliance Constant customer support Required Skills/Abilities: verbal and written communication skills. Interpersonal, negotiation, and conflict resolution skills. Organizational skills and attention to detail. Excellent customer service skills Excellent time management skills with ability to meet deadlines. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficiency with or the ability to quickly learn the organization’s structure. . Education and experience: High school Diploma or GED Case coordination experience preferred but will be willing to train the right candidate Job Type: Full-time Schedule: Monday to Friday Language: Bilingual (English and Spanish) Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Weekly day range: Monday to Friday Shift availability: Day Shift (Preferred) Work Location: In person
Under the supervision of the Behavioral Health Supervisor, the Medicaid Assisted Treatment Program Counselor engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepare intake forms, see that the patient is afforded needed services from other disciplines within the agency, and make referrals to outside resources when necessary. Hours: 7AM - 2PM, Mon-Fri Clinic Locations: Brooklyn and Manhattan Salary Range: $50,000 - $60,000 Responsibilities: - On an ongoing basis, the Counselor holds regularly scheduled sessions with all his/her patients concerning their problems and psycho-social needs. - Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need. - Conducts therapy groups. - Assists patients in the identification of problems. - Works with patients in the definition of problems. - Ensures all necessary forms are completed. - Maintains accurate and confidential patient records. - Attends training seminars where instruction on treatment techniques and theories underlying these approaches are provided, and obtain the CASAC credential. - Identifies and records significant data in the case folder regularly. Develops treatment plans for presentation to the IDT. - Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency. - Meets weekly for clinical supervision with the Behavioral Health Supervisor, concerning work performed, problems encountered in the treatment process, and for case conferences. - Refers to other clinic disciplines when appropriate. - Meets periodically with other staff to obtain feedback necessary for case management and treatment planning. - Performs all forensic collection for patients on their caseload and monitors for treatment related issues in order to update the treatment plan. - Provides vocational/educational assessment, counseling and follow-up for patients not assigned to the Vocational Specialist, as well as voc/ed support and follow-up of all patients as required. - Completes the Vocational Profile Form (HS 305) for each caseload patient. - Provides as an integral service, counseling toward vocational/educational readiness, motivation for vocational rehabilitation, provides initial evaluation for in-house voc/ed services, and provides exploration of voc/ed goals. - Provides patient referrals to the Vocational Specialist and Educational Specialist for in-depth evaluation, counseling and referral for voc/ed programs. - Provides case management, referral follow-up and supportive counseling to patients referred to in-house voc/ed programs and external job/school training. - Meets periodically with the Vocational Specialist and Education Specialist for case consultation and feedback. - Presents vocational treatment objectives at each IDT. - Counselors are expected to work on a rotation basis on Saturdays and select holidays. Assigned shifts may change at the discretion of the Clinical Director according to the needs of the Program. - Performs other duties as assigned by the manager. Qualifications: - CASAC (Credentialed Alcoholism and Substance Abuse Counselor) Certificate required - High School Diploma or GED required. - Possess a demonstrated ability in delivering patient treatment including: communication skills, successful engagement in specialized Human Services training, understanding of human interaction and personality development, and the ability to write and record case documentation. - Understanding of group dynamics is essential. - Must be computer-literate with knowledge of Microsoft Office applications. - Competent in computerized programs that support treatment plans and case notes. - Excellent verbal and written communication skills. - Ability to participate in various committees and work well with others in team settings. - Bilingual in Spanish a plus. **If interested, please apply here:**
Full Job Description About Jericho Project Jericho Project is a nationally-acclaimed nonprofit ending homelessness at its roots by enabling homeless individuals and families to attain quality housing, employment and mental and physical health services. The 40-year-old nonprofit serves over 2,500 individuals, including 700 veterans, annually. Jericho has been a key partner in New York City’s initiative to end veterans’ homelessness, and is leading bold, innovative strategies to do the same for families and young adults. Our programs touch four cornerstones of a person’s life: housing, employment, wellness and family stability. We create a culture of “moving on” through a foundation of housing and supportive services provided by expert program specialists and case managers. We have over 550 units of supportive housing including 8 residences in the Bronx and Harlem, as well as scatter-site apartments throughout NYC. About the Position Jericho Project is seeking an experienced and responsible individual to join its team as a House Manager. The House Manager reports to the Manager, Building Operations and is responsible for the overall security of the site and assistance with clerical duties. Responsibilities: Ø Secure and maintain the safety of the tenants and the facility. Ø Distribute mail correspondences in the appropriate mail slot. Ø Provide crisis intervention when necessary. Ø Administer Narcan Nasal Spray to residents during a medical emergency. Ø Responsible for reporting and electronically document all incidents on site. Ø Monitor and visually verify that clients are safe by conducting wellness checks in accordance with Directors and Case Manager’s directive and client request(s). Ø Monitor and log client/visitor activity in logbook. Ø Provide support to Loring Place tenants when lockouts occur by providing access to their room. Ø Maintain compliance with fire safety codes. Ø Maintain the residence secure by conducting floor checks at the beginning of every shift. Ø Periodically attend house meetings, case conferences, and staff meetings. Ø Other duties as assigned. Ø This is a Per Diem position. There is no set schedule, hours are assigned according to the needs of the business. Requirements: Ø 1-year customer service experience required. Ø Fire Guard Certification required. (Must obtain within first year of employment) Ø Basic computer skills knowledge required. Ø Ability to communicate clearly and concisely both verbally and in writing. Ø Other duties as assigned. Ø Candidate has at least one years of experience working with individuals in with substance abuse history. Ø An understanding of working with individuals who have experienced homelessness and substance use. Compensation: The salary for this position is $17.50 per hour. Employees are eligible for a merit increase annually. Merit increases are based on the employee’s performance during the prior year. How to Apply: Interested applicants must submit a cover letter and with salary requirements. Human Resources Department Jericho Project Job Code: House Manager 245 W. 29th Street, Suite 902 New York, NY 10001 Jericho Project is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant. Job Type: Part-time Pay: $17.50 per hour Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Overnight shift Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) receptionist: 1 year (Preferred) License/Certification: Fire Guard certification (Preferred) Work Location: In person
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