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16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273
Cashier for a busy pizzeria. Experience required. Must speak fluent English.
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Hiring Multiple Part/Full Time Positions! Cashier/Barista We are seeking a friendly and efficient Cashier/Barista to join our team. As a key member of our front-of-house team, you will be responsible for providing excellent customer service, taking orders, processing payments, and preparing beverages. Responsibilities: - Greet customers warmly and provide excellent customer service - Take orders accurately and process payments efficiently - Prepare a variety of beverages, including fruit teas and specialty iced/hot drinks - Maintain a clean and organized workspace - Adhere to all food safety and sanitation regulations Qualifications: - Previous experience in a fast-paced food service environment preferred - Strong communication and interpersonal skills - Ability to multitask and work under pressure - Basic math skills - NYC Food Handler's Certification (or willingness to obtain is a plus) Food Prep: We are seeking a dedicated and detail-oriented Food Prep to join our team. As a key member of our back-of-house team, you will be responsible for preparing a variety of dim sum items and other food items for our customers. Responsibilities: - Prepare dim sum items such as dumplings, buns, noodles and rice dishes - Follow recipes and portion control guidelines - Maintain a clean and organized workspace - Adhere to all food safety and sanitation regulations - Qualifications: - Previous experience in a commercial kitchen preferred - Strong attention to detail - Ability to work in a fast-paced environment - Basic knife skills - NYC Food Handler's Certification (or willingness to obtain is a plus) Job Types: Full-time, Part-time Pay: Starting From $18.00 per hour Expected hours: 10 – 40 per week Shift Options: - 4 hour shift - 8 hour shift - Day shift - Evening shift - Morning shift - Night shift Ability to Commute: New York, NY 10019 (Required) Work Location: In person
About the Role: We are seeking a passionate and skilled Barista to join our friendly team at Telegraphe Cafe. As a Barista, you will be responsible for crafting delicious coffee beverages, handling customer orders, and providing exceptional customer service. Responsibilities: - Prepare a variety of hot and cold beverages, including espresso, lattes, cappuccinos, and iced drinks. - Operate espresso machines and other coffee-making equipment efficiently. - Maintain a clean and organized workspace. - Process customer orders and handle cash transactions. - Provide friendly and efficient customer service. - Adhere to all food safety and sanitation regulations. Qualifications: - Previous experience as a Barista or in a similar role is preferred. - Strong knowledge of coffee brewing techniques and espresso machines. - Excellent customer service skills and a positive attitude. - Ability to work in a fast-paced environment. - Reliable and punctual. We look forward to hearing from you!
The role includes: Baking , making ice cream,making ice cream cakes, serving, cashier, cleaning and stocking
Beloved Long Island restaurant Marathon Cafe is opening its first NYC outpost in booming Long Island City. Looking for Line Cooks to build and grow with us. The newly minted Marathon Hong Kong Diner serves a Hong Kong take on western food. The restaurant serves generous homestyle platters including deep fried pork chop rice, poached scallion chicken, and pineapple bun burgers, along with house-made Hong Kong style drinks like milk tea and red bean ice. We are conveniently located steps away from Queensboro Plaza 7, N, W trains and Queens Plaza E, M, R trains. The G train is a few minutes walk at Court Sq. Position: Line Cook As a Line Cook, you will play a vital role in our restaurant's culinary team. You will be responsible for preparing and cooking food items, ensuring that they are prepared according to recipes and quality standards. Your attention to detail, knowledge of food safety regulations, and ability to work in a fast-paced environment will contribute to the success at Marathon.
Qualifications Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Education: High school diploma or G.E.D Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Benefits Additional Information Temporary position, Pay: $20.71-$24.36/hour The pay range for this position is $20.71 to $24.36 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Responsibilities Greet and escort guests to rooms Open doors and assist guests/visitors entering and leaving property Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services) Transport guest luggage to and from guest rooms and/or designated bell area Assist with luggage storage and retrieval Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage Supply guests with directions Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed Communicate parking procedures to guests/visitors Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Maintain awareness of undesirable persons on property premises Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats (e.g., small print) Move at a speed required to respond to work situations (e.g., run, walk, jog) Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality