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Job Description DATE: October 8th, 2025 STATUS: Full-time / Exempt REPORTS TO: Director Infrastructure & Information Security LOCATION: Corporate HOURS: 37.5 hours per week COMPENSATION: The starting salary for this position is expected to be $110,000-$115,000. The actual compensation will be determined based on experience and other-job related factors, consistent with applicable law. SCHEDULE: Monday through Friday 8:30am- 5:00pm. Basic Functions The Senior Network Support Specialist is primarily responsible for supporting the core infrastructure for servers, network, storage, and communication systems. Responsibilities include supporting day-to-day operations of The Summit’s infrastructure systems at all levels. Qualified candidate must have a high level of skills and experience with networks, servers, desktop, and system security. Procurement and installation of hardware and software, troubleshooting and resolving technical issues, coordinating maintenance and creating technical documentation will be key functions of the position. Systems planning, project implementation and technical training projects will be required on occasion. Employment Expectation Perform all responsibilities in a manner that serves The Summit’s Mission “We’re here to improve our members’ lives” and upholds the credit union’s values of Respect, High Standards, Inspire, Integrity, and Care. Essential Responsibilities • Network, • Coordinate and lead the installation, maintenance, and monitoring of the network infrastructure including LAN, WAN, VPN, Internet, voice and data communications systems., • Administer firewalls, switches, routers and other network appliances to ensure optimal configurations for performance and security., • Lead the troubleshooting of network issues, escalation and holding vendors accountable to service standards as applicable., • Maintain thorough and up to date network documentation, • Design, implement and test resilient network routing and BCP/DR plans, • Coordinate with business teams to implement and monitor 3rd party network connectivity, • Server, • Coordinate and lead the installation, maintenance, and monitoring of the server infrastructure including hardware, software, physical, virtual and cloud solutions (Nutanix – HCI, VMware, Azure), • Research impact of upgrades, patches and administer server operating systems (primarily Windows, some Linux) to ensure optimal configurations for performance and security, • Design, configure and maintain on-premises (Windows Active Directory, Group Policy, DNS, DHCP, etc) and cloud (Microsoft 365, Azure) infrastructure solutions, • Lead the troubleshooting of server issues, escalation and holding vendors accountable to service standards as applicable., • Maintain thorough and up to date server documentation including software license management, • Lead the design, implement and testing of the BCP/DR plans and backup solutions, • Coordinate with business teams to implement and maintain 3rd party applications, • Handle escalated and advanced issues from end user support team, • Collaborate with technology and business team management to implement and support 3rd party applications, • Develop and maintain proper procedures and documentation for areas of responsibility, • Identify and recommend opportunities for automation and innovation to simplify processes, improve accuracy and enhance staff and member experiences, • Maintain accurate support records and documentation within ticketing system, • Support miscellaneous infrastructure including cabling, backup power systems, cooling systems, etc as needed, • Evaluate and propose vendors within areas of responsibly and monitor selected vendor’s performance. Other Responsibilities • Provide (cross) training for technology support teams to ensure current knowledge of systems, processes, and changes., • Participate in on-call rotation schedule with network and server team members., • Establish and maintain relationships with key technology vendors to ensure the credit union achieves productive and cost-effective vendor relationships., • Maintain detailed knowledge of the current technology and operational trends in the industry, as well as keeping current on all the applicable NCUA regulations related to areas of responsibility., • Keep abreast of new technologies by attending (virtual) conferences/seminars and reading trade publications., • Provide a positive example to all areas in the credit union through interactions with others., • Participate in special assignments, projects and committees as requested by management. Safe Work Performance Expectations We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct. Our workers also play a significant role in the success or failure of our program. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Qualifications Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: • Education: 4-year degree preferred in technology or related field., • Experience: 5 years professional work experience required. Prefer general level of knowledge of financial products and services. Knowledge/Skills • Excellent interpersonal, and communication skills required, • Strong organizational skills and attention to detail, • Ability to translate and communicate complex technical information effectively to a non-technical audience and respond to questions in the same manner, • Excellent computer skills required

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! We are seeking a seasoned professional that can lead all the activities related to the Telematics and CRM department. The Fleet Telematics Specialist is an integral member of the team, tasked with managing and providing operational support for Monroe Tractor's internal fleet. Monroe Tractor offers remote and in-shop, data analytics and diagnostic tool management to the Heavy Construction and Agriculture industry. Our technicians need to have a reliable network where they can interface with machines over the air (OTA) and this position will be crucial to the success of Monroe Tractor establishing a proactive service department that strives for 100% uptime for our internal fleet. We are looking for someone that is ready to put their skills and expertise alongside the brightest minds to impact the industries that we keep working! This position reports to the Product Specialist Director and is a fully in-office position at our Corporate Office in Henrietta, NY. Pay range: $60,000 to $70,000 Benefits • Medical, dental & vision Insurance, • 401K plan + match, • Competitive paid time off policy, • Short/Long term disability, • Family owned and operated, • Annual reviews, • Bachelor's degree in related field such as Computer Science or Business or 5 years equivalent experience., • An understanding of Construction and Agriculture technology or medium/heavy duty mechanics is a plus., • Preferred 3 or more years managing product support projects and/or teams., • Preferred 3 or more years in sales or operations (customer support)., • Experience managing multiple projects concurrently and effectively., • Determination to deliver a superior customer experience., • Excellent oral communication and organizational skills., • Strong knowledge of Microsoft Office., • Ability to communicate with diverse audiences., • Analyze and consolidate data to evaluate efficiencies and identify areas for improvement, • Operate independently to set prioritization of actions and develop best practices while collaborating with other subject matter experts., • Act as main contact for conflict resolution within the department, • Systems support:, • Understand background of implementation and familiarize current tools in CRM and integration from CDK, • Oversee and manages updates, new users, user support and permissions for CRM, Badger, EDA, and Dealer portal., • Act as subject matter expert within the department to develop and implement policies/procedures to support the business units' financial and customer service metrics., • Understand Monroe Tractor's remote product offerings and drive the usage of those products within our organization., • Manage the live database within the required OEM Fleet monitoring systems for accuracy and proper location so the reporting structure to our service departments is accurate and reliable., • Manage and monitor the entire fleet of units in inventory for Technical Faults, Service intervals, and Down Machines., • Lead and manage all aspects of the OEM Service Agreements including but not limited to Preventative Maintenance Plans (PMP), Product Improvement Programs (PIP), Extended Warranties., • Act as lead contact with Point of Contacts (POC) at internal dealer locations including virtual conference meetings and on-site visits., • Lead all phases of system deployment. This includes initiation, planning, execution, control, and closure., • Assist any ongoing support of our associates and their remote access by acting as a contact person to help them manage their portal accesses., • Work closely with internal departments and communicate at all levels., • Some travel required., • Management of our service departments tooling regarding remote capable interfacing., • Management of OEM software to include current versions and renewals., • Assist our internal teams with OEM licensing requirements., • Provide leadership regarding direction of projects and provide guidance to appropriate parties., • Manage metrics to meet or exceed responsibilities and provide monthly reporting to management., • Ensure support issues are addressed and escalated promptly, as necessary.

Job Description Discover Your Purpose with Us at The Landing of Brighton! As Business Office Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Join a well-supported, established senior living community backed by a strong capital partner. Here, stability meets growth—giving you the chance to oversee critical business functions in an environment that values collaboration, professionalism, and resident care. In this role, you’ll gain exposure to multiple software platforms, broadening your technical expertise and supporting your professional growth. You’ll also have the opportunity to make an immediate and meaningful impact, leveraging your skills to strengthen operations and ensure compliance. If you’re looking for a role where your expertise will be supported, your contributions will be valued, and your growth will be encouraged, this is the perfect next step in your career. Your Role: • Status: Full Time, • Schedule: Monday – Friday, 9:00 am – 5:30 pm; includes participation in Manager on Duty rotation, • Location: 1350 Westfall Rd, Rochester, NY 14618, • Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accounts, • Prepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statements, • Collaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as needed, • Maintain resident, vendor, team member, and financial files in accordance with policies and compliance requirements, • Partner with residents and families to resolve billing and collection matters professionally and accurately, • Lead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenance, • Guide department leaders on employee relations, policy compliance, and performance management, • Oversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reporting, • Conduct exit interviews and prepare regular reports for community leadership, • Supervise, train, and coach business office staff, ensuring accuracy, compliance, and timely completion of all processes, • Ensure corporate policies and internal controls are consistently applied, • Bachelor’s degree in Accounting or related field with at least one year of accounting experience preferred, • Associate’s degree in Accounting with two to three years of related experience considered, • Experience in business office management, • Strong organizational and leadership skills with attention to detail and accuracy, • Proficiency in financial systems, human resources information systems, and Microsoft Office applications, • Ability to manage multiple priorities while maintaining confidentiality and compliance, • Excellent communication and interpersonal skills for working with residents, families, and team members, • Working knowledge of NYS DOH regulations, • Business office experience (finance, billing, payroll, AR/AP, etc.), • Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions, • Thrive in a purpose-driven environment that puts residents first, • Join a collaborative, supportive leadership team that values your voice, • Competitive wages, • Early access to earned wages before payday!, • Flexible scheduling options with full-time and part-time hours, • Paid time off and Holidays (full-time), • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time), • 401(K) with employer match, • Paid training, • Opportunities for growth and advancement, • Meals and uniforms Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Job DescriptionCall Center Specialist I Canandaigua National Bank Location: Pittsford NY Hours: Full Time What does a Call Center Specialist do at Canandaigua National Bank? Our team-oriented culture is second to none. What truly sets us apart is the quality and commitment of our employees. The Call Center Specialist at Canandaigua National Bank is responsible for providing superior banking assistance to current and prospective customers via the telephone and on Chat. The Call Center Specialist assists with recognizing and uncovering caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our customers with convenient, enjoyable and efficient service for all of their banking and financial needs. This role has the possibility of working hybrid. What competencies are needed to be successful in this role? • A high school diploma or equivalent with an emphasis in business curriculum; bank customer service representative training., • A minimum of one (1) year of experience in a customer service focused role required., • A minimum of one (1) year of banking experience is required., • Excellent communication and interpersonal skills., • Must be able to work within a fast-paced team environment and prioritize tasks in the face of conflicting priorities., • Ability to work in a confidential and time sensitive environment is essential., • Contribute to the team success by answering incoming calls placed by CNB customers., • Successfully complete training associated with product lines, internal operations and customer service functions., • Become proficient in associated systems such as core banking, debit card administration, loan payment administration and bill pay services., • Participate in the referral program and meet quarterly goals while making qualified referrals based on customer need., • Accurately log and manage customer activity and communication in the appropriate systems., • Gain knowledge of the laws, regulations, and practices that impact the banking industry such as the Bank Secrecy Act, anti-fraud and anti-money laundering polices. Compensation range: $20-$21 The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. What makes working at Canandaigua National Bank different? Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our culture nurtures passionate employees and offers great rewards including: • Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners., • Paid holidays, vacation, and sick time., • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP)., • Training & development opportunities., • Tuition assistance., • Community focused volunteer opportunities., • Award winning wellness program that promotes a solid work/life balance., • Banking perks and discount programs. Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today! Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job DescriptionWe are looking for a knowledgeable and detail-oriented Accountant to join our team in Rochester, New York. This contract position is ideal for professionals with experience in financial management, who excel in handling accounts payable, accounts receivable, and general ledger tasks. As part of a non-profit organization, this role offers the opportunity to make a meaningful impact while utilizing your accounting expertise. Responsibilities: • Manage accounts payable and accounts receivable processes with precision and efficiency., • Prepare and record journal entries to ensure accurate financial reporting., • Perform regular bank reconciliations to maintain accurate cash flow records., • Maintain and update the general ledger, ensuring all transactions are correctly documented., • Analyze financial data and provide actionable insights to support organizational goals., • Assist in preparing financial statements and other reports for internal and external stakeholders., • Monitor and resolve discrepancies in financial accounts, ensuring compliance with regulations., • Collaborate with team members to improve accounting procedures and streamline workflows., • Support audits by providing necessary documentation and addressing inquiries., • Utilize advanced Excel formulas to organize and interpret financial data effectively.• Bachelor’s degree in Accounting, Finance, or a related field., • Minimum of 2 years of experience in accounting roles requiring attention to detail., • Proficiency in accounts payable, accounts receivable, and general ledger functions., • Strong knowledge of journal entries and bank reconciliations., • Advanced skills in Microsoft Excel, including the use of formulas for financial analysis., • Excellent analytical abilities and attention to detail., • Effective communication and problem-solving skills., • Familiarity with financial systems, such as Dynamics GP, is a plus.