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At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
Job Summary We are seeking a motivated and detail-oriented Real Estate Assistant to support our real estate team in various administrative tasks. The ideal candidate will possess strong organizational skills and a customer service mindset, ensuring smooth operations within the office. This role is essential in helping our team manage client interactions, maintain schedules, and handle documentation efficiently. Responsibilities • Provide administrative support to real estate agents, including managing calendars and scheduling appointments., • Assist with data entry and maintain accurate records of transactions and client information., • Create and publish content for social media platforms (WeChat, Facebook, Instagram, etc.), • Design property flyers, email campaigns, and other marketing materials, • Support real estate listing promotions, open houses, and company events, • Track and report marketing performance metrics, • Handle customer inquiries with professionalism and provide exceptional customer service., • Proofread documents for accuracy and completeness before distribution., • Organize and maintain office files, ensuring easy access to important documents., • Utilize Google Workspace tools for document creation, sharing, and collaboration., • Support the team in preparing marketing materials and listings for properties., • Coordinate open houses and property showings, ensuring all logistics are handled smoothly. Experience • Proven experience in an office environment;, • Strong organizational skills with the ability to manage multiple tasks effectively., • Proficiency in Google Workspace applications (Docs, Sheets, Drive) is essential., • Proficiency in Canva, • Strong time management skills to prioritize tasks efficiently., • Attention to detail for proofreading documents and maintaining accurate records. If you are passionate about real estate and possess the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Real Estate Assistant. Job Type: Full-time Pay: $16.50 - $20.00 per hour Expected hours: 40 per week Benefits: Professional development assistance Referral program Work Location: In person