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Title: Residential Aide Schedule: CURRENT SHIFT PRIORITY is 4pm - 12am. Varying shifts available: 8AM – 4PM, 4PM - 12AM, or 12AM – 8AM (Must be available to work weekend shift); 9am -5pm Location: Bronx and Brooklyn sites Reporting to: Director of Operations Salary: $38K-$40K for FT; PT also available The Mission: The 163rd Street Improvement Council’s mission is the provision of resources to improve individuals’ quality of life. We offer Strength Support, and Stability, not only for those on the journey from homelessness to fully appropriate housing, but to a complete continuum of humanity. From pre-natal care, through end of life planning; for individuals who are low-income, formerly homeless, veterans, recently released from incarceration, LGBTQ; or with special physical, cognitive, or developmental needs, the 163rd Street Improvement Council offers resources, referrals, and direct services to help. Whenever possible, we provide direct assistance, but we also rely on cooperative measures, advocacy, and education. Our goal is to spur the transformative process through access to services, treatment, education, advocacy, and training so that, individually and collectively, all people will enjoy fuller and more abundant lives. The Company: Created in 1965, the 163rd Street Improvement Council, Inc. (or the Council, as we like to call it) involved itself in the fight against community deprivation of resources in the South Bronx. Determined to make a difference in the lives of the residents, the Council began to create affordable housing in the community. The Facility: The 163rd Street Improvement Council operates homeless shelters funded by New York City’s department of homeless services each shelter offers clients a supportive, structured, therapeutic, safe, and drug-free facility. homeless (often mentally ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition to successfully transition into permanent and/or supported housing. The Glo Sanctuary Shelter is located in the Brooklyn. Specific Requirements: This is a full-time shift position. Staff may be asked to adjust their work schedule depending on the operational needs of the site. Residential Aide Duties: Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations. Collect and make copies of client identification and other documents necessary during initial intake. Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy. Perform hourly area inspections to ensure that shelter rules are adhered too. Performs the day- to- day monitoring of the residents’ on-site activities. Performs inspections of the facility and immediate neighborhood, and documents/reports any incidents. O Standard: This task is completed on an hourly basis. O Standard: Incidents and reports need to be submitted on the day the report/incident is taken. Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules Assists in the planning and organization of recreational activities, events and outings. Assist clients in daily living skills; wakes the clients as needed, provide clothing and personal care items to client. Remind clients of daily schedule, appointments etc. Ensures that the clients are out of the dormitories records in accordance with governmental and agency policy. Secure the clients’ personal property and maintains a detailed inventory of the clients’ belongings. Observe the behavior of clients, reporting any unusual behavior to the case management and clinical staff. Attend and participate in all required agency meetings: staff meetings, house meetings, in- service training and weekly/bi-weekly case review Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff. Qualifications: A High School Diploma or GED required 1 year of experience working with homeless mentally ill adults or other special needs population Excellent oral, writing and listening skills Knowledge of Microsoft Office Suite, especially e-mail, Word and Excel: computer literate Bilingual or multilingual a plus Education/License: High School Diploma or GED required. Associate Degree preferred Food handlers certificate a plus
What is your five-year plan? How productive was your last five years? Conflicted with a desire to step out to fulfill your dreams of running your own practice but enjoy the security being part of a larger tried, tested and approved establishment? As a Financial Professional for New York Life, these two worlds seamlessly coexist, opening doors for the entrepreneurial to run your own practice while securely embedded with-in a Fortune 500company with 174 years of market experience. Join the teams of likeminded entrepreneurs. Exchange innovative solutions and ideas, access an expansive portfolio of powerful sales tools designed to multiply and broaden outreach to your client base, to help you grow your client base and help secure client satisfaction and customer’s loyalty. . Desired Skills and Experience · 4-year College Degree · Strong interpersonal skills, customer service focused, doesn’t sweat the “extra mile” · Articulate communicator both verbally and written · Prior sales and/or business experience preferred · High entrepreneurial focus, confident self-starter, innate problem solver, committed lifetime learner · Fully capable of working individually, highly adaptable to a team environment Training, Development & Benefits New York Life combines the latest in cutting edge blended training and development programs designed for a flexible schedule for this type of role, which can make a significant impact to the vision for your 5 career year plan. The NYL multifaceted system includes: · In conjunction with in office trainings, access to New York Life’s online learning portal which houses a comprehensive user-friendly learning experience accessible anytime, anywhere and from any device. Learn when and how you want! · We have Fast Track to Management opportunities for qualified professionals once established in the career. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. As a mutual company, with no investors or outside owners, New York Life is uniquely aligned with our clients’ interests and priorities. New York Life has been around for over 178 years of industry success. We are a Fortune 100 company and are ranked No. 71 in 2023 on the Fortune 500. New York Life is the Largest Mutual Insurer in the U.S1 New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+) Source: Individual Third-Party Ratings Reports as of 2023. We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. 1 New York Life is the Largest Mutual Insurer in the U.S.: Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” New York Life Insurance Company is an equal opportunity employer M/ F/ Veteran/ Disability/ Sexual Orientation/ Gender Identity. Job Type: Full-time Pay: $85,000.00 - $105,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Parental leave Retirement plan Vision insurance Compensation Package: Bonus opportunities Commission pay Ability to commute/relocate: Staten Island, NY 10314: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Work Location: Hybrid remote in Staten Island, NY 10314