Information technology manager jobs in New York, NY - Page 2Create job alerts

We are seeking motivated and dedicated line cooks to join our culinary team. As a Junior Chef, you will play an essential role in preparing meals that align with our mission to EAT FOR A CAUSE . This is an opportunity to work in a supportive, purpose-driven environment while honing your culinary skills. A great for someone starting out in the culinary field and looking to build foundational skills. Key responsibilities:         1.        Assisting Line Cooks: Junior chefs support more experienced chefs in meal preparation, such as chopping ingredients, cooking basic dishes, and helping with plating.         2.        Learning and Development: It is a role meant for learning and gaining hands-on experience. Junior chefs are trained in different kitchen techniques and stations, allowing them to grow their skills. 3.        Kitchen Organization: They are often responsible for maintaining cleanliness, keeping workstations organized, and assisting with inventory management. They ensure efficient flow of the kitchen. 4.        Preparation and Mise en Place: Junior chefs are responsible for preparing ingredients (mise en place) so that the kitchen runs efficiently during service hours.         5.        Basic Cooking Tasks: They may handle simple cooking tasks such as grilling, frying, and baking under supervision, as well as garnishing dishes. ONLY CHATTING WITH APPLICANTS SHOWING SELF IMAGE

We are seeking an intern to manage social media marketing for our vintage furniture, home goods and gift store in the East Village. Jo Laurie Loves is a store recently opened by architectural interior designer Jo Laurie. It's a certified B-Corp that focuses on by-women-for-women luxury home items. This position would have a flexible schedule and would be great for anyone interested in interior design, business, and marketing. ASAP. Salary to be discussed; we are happy to sign off on school credit. We are looking to turn this into a full time position as the company grows

Retail Holiday Sales Associate Bryant Park Holiday Market We are a manufacturer of gifts and decorative accessories that are fun and witty, currently looking for Retail Holiday Sales Associates that are equally terrific, fun and enthusiastic to serve as the cornerstone of our Holiday Shop at Bryant Park over the Holiday season October 25 –January 5 On our Team, everyone plays a critical role. Your Mission, and ours, would be to serve and inspire customers to find the perfect holiday gifts for family, friends and loved ones. We currently have the complete schedule open and we are interviewing for both full time and part time positions. To qualify, you should be the kind of person that is a self starter and can work independently. You must love the Holiday Season, and enjoy interacting with people, and above all be a great enthusiastic salesperson. You must also be the type of individual that enjoys the cold weather and dresses appropriately for it, as the shops have an open door policy no matter the temperature outside. With a range of responsibilities you need to be an expert at multi-tasking, while always having a great big smile! The role of the Retail Holiday Sales Associate is demanding and bursting with variety. Your daily tasks will include: • Open and close the shop in a timely manner. Punctuality is a must! • Present and sell products in a fun, enthusiastic and knowledgeable manner • Process and account for cash and credit card transactions • Monitor inventory and replenish stock hourly via phone to our warehouse. Check in and store inventory in appropriate drawers daily upon arrival. Candidate Qualities: Extremely resourceful and organized Posses superb presentation skills Excellent Time Management skills Detail-oriented Multi-tasking Decision-making abilities Great interpersonal communication. Prior work experience in a retail position Must be honest and reliable.

What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.

Outside Sales Representative (Service Sales) - Stanley Access Technologies, New York, NY. Base Salary $80,000 - $90,000 plus commission structure. Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic and revolving doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Outside Sales Representative To promote the continuation of our quality reputation and focused growth, we are currently hiring the best talent available for the position of Outside Sales Representative responsible for sales throughout the State and the surrounding area. Lead generation, qualification, and sales of service contracts to new and existing customers Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity Develop and implement plans, process, and strategies for improving customer service and increasing service revenue Perform other assignments in support of service sales as requested by Service Sales Regional Manager Work closely with the local branch operation team to ensure overall customer satisfaction Develop and build positive relationships with customers in an assigned geographic area promoting new account development Responsible for providing the business with increased service revenue, and service contract growth Travel (+/-5%) in an assigned geographic area may be required within NYC and Long Island for this role. Deliver and own forecast and specified annual sales target for service contracts, Master Service Agreements, and Time and Material Agreements Maintain active relationships with current SAT customer base What You Need to Succeed 5 years sales/account management experience High school diploma or GED Experience in the door hardware, manual door, or revolving door industry Proficient in M/S Office and other common workplace applications Valid Driver’s License with no restrictions Excellent interpersonal and organizational skills Previous success attaining and exceeding sales goals Strong problem-solving skills Ability to use competitive drive and determination to meet and exceed demanding sales targets Additional Preferred Skills & Qualifications Outside sales background Salesforce experience Microsoft Dynamics 365, SAP, or similar business software experience An actionable contact list of decision makers Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $80,000-$90,000. The actual compensation will be determined based on experience and other factors permitted by law. Commission Eligible: Yes

WILLIAMSBURG CHARTER HIGH SCHOOL - Certified Teacher WCHS’s powerful educational program enables every student to graduate well-prepared for college and the world beyond it. Most importantly, all WCHS students mature intellectually, socially, and morally as a result of being an active member of a school community that endorses high expectations that challenge each student to achieve his/her full potential. In order to fulfil its mission, WCHS is looking for exceptional teachers. Our teachers play very critical roles in realising the core mission, philosophy, and unique youth-centered approach to the school’s educational design. WCHS teachers are not just classroom teachers, but school teachers—educators that are committed to facilitating the entire learning and instructional process and coaching young people to become independent learners, thinkers, and researchers. Prospective Williamsburg Charter High School Teachers: Are committed to the idea that every child can succeed at high levels Believe that they have been called to teach and empower young people Demonstrate a commitment to providing students with a rigorous academic experience Are resilient, resourceful, relentless, and well-able to adapt to the many changes that can happen in an organization focused solely on doing what is best for students Excel at working in a highly collaborative, professional setting but can also work independently Understand the unique needs of the community they serve as well as the complex issues that affect urban youth and their families Are committed to inquiry-based teaching Engage a youth development approach in their interactions with young people by being sensitive to their developmental needs Are passionate and positive about school culture Feel full responsibility for students’ achievement Love ‘the details’ and realise that student success depends almost exclusively on them Are reflective and willing to improve upon their practice through professional development and support Effectively manage their time, resources, and technology Are convinced of the transformative power of education for all students, families, and educators Position Description The ideal Williamsburg Charter High School teacher will provide our students with rigorous instruction. They will be responsible for the following: Teacher as Advisor As students transition to high school, one of the things they could lose is the comfort of having a teacher who understands their background, challenges, and successes. Research has shown that this relationship is a key part of having students feel accounted for and by extension, accountable. In support of our students, our teachers are also Advisors to between 12-15 students for the duration of their high school career. This allows the teacher to become a part of the developmental process of their students and allows each family to have a primary contact within the school at all times. Advisors serve students and families by: Taking complete ownership of the academic, behavioral, and overall success of a group of 12-15 students Ensuring advisees are in attendance, punctual, excelling in all their classes, and seeking out appropriate support Creating an advisory period that acts as ‘home base’ for each student Being the academic expert on each advisee Acting as the liaise between the student, the family, and the school teams Teaching the advisory curriculum that has been created for their advisees’ grade Accompanying advisees on educational field trips as determined by the School Leader Contacting their advisee’s families a minimum of seven times a year and responding within 24 hours to all communications from their advisee’s families Developing and overseeing Individual Student Support Plan plans twice a year for each of their advisees Facilitating discipline-related required meetings on behalf of their advisees Performing any other advisor-related duties as requested Ensuring Student Learning Through Data-driven Instruction: Prepare rigorous, student-centered lesson plans that will engage and motivate students to learn Plan standards-based units of study with clear, intended outcomes and goals in mind Provide meaningful feedback on student work to determine student progress and to make suggestions for improvement Proactively and relentlessly seek new ways to promote student learning Create thoughtful, standards-based assessments Work closely with school leaders and colleagues, using data to drive instruction and by extension, consistently raising student achievement and intervening with improvement plans and support for struggling students Have fun and pass the love of learning onto students! Design opportunities for students to use the world around them as a classroom through field trips and or/inviting guests into the classroom as appropriate Hold students to high behavioral and academic expectations and support students to succeed Model professional and collegial behavior for students Engage in the process of collaborative evaluation with school leaders Ensure that students are well-prepared for all New York State exams and WCHS interim assessments Personal Commitment to On-Going Learning Participate in all assemblies, meetings, school-sponsored events, and professional development activities offered during or after work hours Participate in focus groups, evaluations, and committees as requested to assist with the constant improvement of the school as a whole Participate and support WCHS open-door classroom policy, allowing parents and teachers and other stakeholders to informally observe your work and actively seeking to observe the work of your colleagues for professional development Positively Contributing to Student and Teacher Culture Arrive at school no later than 7:55 AM (to ensure that the classroom is clean, supplies are prepared and the instructor is ready to receive students) and leave no earlier than 3:10 PM (to hold necessary interventions, hold office hours, attend school meetings, and to ensure that students that need extra help are able to receive it). Even with these times parameters in mind, we ultimately seek educators that will simply do whatever it takes and will work relentlessly to ensure each student’s learning is maximized Teach four class periods per school day Serve two periods of School Service per week as determined by his/her supervisor (e.g., Study Hall supervision, cafeteria duty, hallway duty, monitoring of student entry and exit, etc.) Cover at least five periods per semester for absent teachers Proactively involve the student’s family in their learning through regular communications including (but not limited to): weekly informal communication via emails, notes, telephone calls, and meetings Realise that although student achievement is central to our work, Williamsburg Charter High School graduates are not just academically well-prepared, but also good citizens of their community. The cornerstone of our ideology is based on providing students with life skills and a sense of responsibility to their community in addition to an excellent education Share expertise and curriculum with colleagues Respond to all school-related communications within 24 hours, including but not limited to voicemails and emails, from Williamsburg Charter High School faculty and staff (including supervisors and other teachers) Attend and participate in school-related activities and events outside of normal school hours (e.g., Parent Advisory meetings, Back-to-School Night, field trips, student events, and performances, etc.) Adhere to the WCHS Student Handbook, Teacher Handbook, Personnel Policies, and Instructional Manual Education and Credentials Bachelor’s degree At least two years of experience teaching in an urban high school setting New York State certified 7-12 New York State Fingerprint clearance Please apply.

Come work for a new and upcoming bar in Downtown Jamaica. It is brand new and exclusive to the the neighborhood of Jamaica, Queens. Its a speciality cocktail bar with small plates and chill vibes. We are seeking a skilled, high energy, and passionate Bartender (s) to join our team. The drink menu is fresh and new and always open to suggestions. The ideal candidate will have experience in the food industry and possess excellent math, sales, and time management skills. Knowledge of TOAST POS or similar POS systems and previous bartending experience are a plus. Responsibilities: - Prepare and serve drinks to patrons following standard recipes - Interact with customers, take orders, and provide recommendations - Maintain cleanliness and organization of the bar area - Check customers' identification and confirm legal drinking age - Handle cash transactions and operate the cash register - Upsell additional products when appropriate Experience: - Previous experience in the food industry or bartending preferred - Strong knowledge of food service and catering practices - Familiarity with TOAST POS system is a plus, or similar POS systems - Ability to multitask and prioritize in a fast-paced environment - Understanding of food safety regulations - Excellent customer service skills - Proficient in basic math for handling payments If you are a dynamic individual with a passion for bartending and providing exceptional service, we invite you to apply for this exciting opportunity.

IT/Tech Sales Maverick Wanted!!! This is an Outside Sales Who We Are: Welcome to DMS, where IT meets innovation! We’re not just another IT Services firm—we’re a powerhouse of Managed and Professional Services, driven by a mission to revolutionize IT Management. Our secret sauce? Tailored IT programs that deliver unparalleled value and success for our clients. Our leadership team is a blend of visionary minds and seasoned professionals, all laser-focused on greatness. If you’re eager to be part of a dynamic team that celebrates victories and thrives on customer success, your next adventure starts here. What We’re Looking For: Are you the kind of person who sees a “No Soliciting” sign as a challenge? Do you thrive on the thrill of the chase, turning cold leads into warm deals? If you’ve got at least 2 years of B2B sales experience and the heart of a hunter, we want you on our team. You should have a natural knack for sniffing out opportunities, crushing sales goals, and raking in rewards for your hard-earned successes. If the idea of uncapped income makes your heart race, then this could be the perfect fit for you. Your Mission (Should You Choose to Accept It): Hit (and Exceed) Sales Targets: We set the bar high because we know you’ll reach it—and then some. Lead the Charge: Develop qualified leads that others might overlook. Spot the Opportunities: Identify sales opportunities like a pro. Seal the Deal: Generate killer proposals and quotes that clients can’t resist. Wow the Crowd: Deliver presentations that leave customers thinking, “Wow, where have you been all my life?” Build Relationships: Keep the conversation going and the relationships growing. Close Like a Champ: We’re talking serious closing skills here—bring your A-game. Stay on Top: Maintain daily CRM activity and a sales pipeline that’s bursting with potential. The Ideal Candidate: You’re in the early stages of your sales career, armed with about 2 years of B2B experience, and you’re ready to take control of your future. You’re not just looking for a job; you’re looking for a place where your effort directly impacts your income—no limits, no ceiling. Sound like you? Let’s talk. Perks of the Job: Job Type: Full-time Schedule: Monday to Friday (Because even sales rockstars need weekends off) Salary: + Commission Location: Hybrid remote in the heart of New York, NY 10017 Health Benefits: After 90 days Ready to Make Your Mark? If you’re excited by the idea of controlling your financial destiny, we’d love to hear from you! The hunt begins now—are you ready to take the lead?

About Us Harlem Grown’s mission is to inspire youth to live healthy and ambitious lives through mentorship and hands-on education in urban farming, sustainability, and nutrition. Harlem Grown operates 13 urban agricultural sites featuring 5 soil-based urban farms, 4 school gardens, 3 hydroponic greenhouses, and a mushroom chamber. All of our sites are located between 122 and 152 Streets in Central Harlem, Manhattan. Since 2021, our programming has served over 10,000 youth in Harlem, we've produced and distributed over 100,000 servings of food, and diverted over 50,000 pounds of food scraps into local compost operations. Our Programs Harlem Grown provides youth and community development programs focused on urban farming, wellness, and sustainability through the lens of racial justice, food justice, social justice, and equity. Our youth focused programs include intensive school partnerships, educational farm tours, a summer camp, a Saturday enrichment program, monthly community events, an afterschool program, and our Mobile Teaching Kitchen. Our community development programs open to all ages include wellness workshops, special events, food scrap collection for composting, and fresh produce distribution to participants, volunteers, and neighborhood residents. Job Overview Harlem Grown is seeking an outgoing and enthusiastic person to assist with the teaching of our educational programs for children ages birth to 18 and their families. The Educator plays a key role in implementing lesson plans in a variety of our community-based programming, including in-schools, after school, community events, and with our Mobile Teaching Kitchen. This person will connect with our community and partners to promote all our educational programming and will participate in the delivery and demonstration of programs alongside Harlem Grown staff. Responsibilities Prepare Youth for Success - Teach and/or co-teach engaging, age-appropriate programs for children and their families in our partner schools, on our farms, and at community-based organizations - Collaborate with the Education Program Manager and other Educators to plan and execute Saturday programming - Teach and/or co-teach Saturday programming for at our 134th and 127th Street Farms - Teach and/or co-teach in-school programming - Co-create affordable, accessible, and culturally responsive recipes to demo on our farms, on our mobile teaching kitchen, and at our partner schools/organizations - Develop project-based lessons/activities for students to engage in during programming - Lead educational farm tours for partner schools, non-partner schools, and community-based organizations Program Implementation - Collaborate with Harlem Grown program staff to deliver mobile teaching kitchen programs, including prep work before the programs, and clean up after the programs - Assist the mobile teaching kitchen staff to maintain the teaching kitchen’s physical upkeep - Drive truck from time to time to and from events at all our program sites - Promote the mobile teaching kitchen as an essential part of Harlem Grown’s programs, seeking out opportunities to bring it around the Harlem and New York City community, and working and liaising with our school/community partners to incorporate it into their events and programming - Represent Harlem Grown at community-based events - Serve as a role model for youth and reinforce Harlem Grown’s values of honesty, respect, and responsibility - Work as a team member to support Harlem Grown initiatives and programs - Other duties as assigned Basic Qualifications: HS Diploma 1-2 year’s experience working with children 1-2 years' experience working in an after school setting Strong organizational, planning, and leadership skills Ability to work independently and as part of a team Schedule: M-F 10am-6pm September-June; M-F 8am-4pm July-August; some night and weekend availability required. Compensation Range $25 - $25 USD At Harlem Grown, diversity, equity, and inclusion are at the heart of what we do. We are an equal opportunity employer, and are committed to creating a culture of inclusivity, where each individual feels as if their identity, experience, and values are represented and supported. We are dedicated to creating a space where children, especially those of color, are given the opportunity and skills to lead healthy and ambitious lives. We strongly believe in building a team that reflects and appreciates the underrepresented population of students, families, and people that we serve. Become a member of our family.

Hawk Overseas: Your Gateway to Global Trade Excellence As a leading export company, Hawk Overseas takes pride in offering a comprehensive range of services that empower businesses to thrive in the world of international trade. Our commitment to facilitating seamless global commerce is unwavering, and here's how we achieve it: Accounts Receivable and Payable Specialist Marketing & Communications NEW YORK PART TIME Energy & Utilities Plus Commission Job Summary We are looking to hire an Account Receivable Specialist, who will play a critical role in managing accounts receivable and ensuring timely collection of payments, work closely with project managers and finance teams to maintain positive client relationships while efficiently handling collections and resolving any related issues. - Minimum Qualification : High School *Experience Level : Mid level - Experience Length : 0-1 - 20 years or older - Legally capable and responsible - Ready to work 3-4 hours per week. - With PC knowledge e-mail and internet experience (minimal) Job Description/Requirements Responsibilities: • Monitor and manage accounts receivable to ensure timely collection of outstanding invoices. • Contact clients to follow up on overdue payments via phone, email, mail . • Maintain accurate records of communication and payment status in the company’s financial systems. • Collaborate with project managers to resolve any billing discrepancies or client disputes. • Prepare and send regular statements and reminders to clients. • Develop and implement strategies to improve collection processes and reduce days sales outstanding (DSO). • Provide reports on collection activities and outstanding accounts to management. Requirements: • Proven experience in collections, accounts receivable, or a related financial role. • Strong communication and negotiation skills. • Proficiency in financial software, CRM, and Microsoft Office Suite. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Excellent problem-solving skills and attention to detail. • Experience in a project-driven organization is a plus. Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A collaborative and supportive work environment. Hiring manager Pawlowski

POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"