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  • Technical Support Analyst
    Technical Support Analyst
    hace 1 día
    $17–$38 por hora
    Jornada completa
    Teaneck

    we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. Our technology captures both what consumers do and why they do it, delivering high-fidelity audiences, insights, and activation across premium omnichannel inventory. We are looking for a Technical Support Analyst to provide technical support for our internal advertising application systems with a primary focus on supporting the operations of our revenue-generating applications. This mid-level contract role will work closely with internal customers including Operations (Production and Client Service), Product, Quality Assurance, and Application Development teams on systems support, application monitoring, and cloud infrastructure management across AWS, GCP, and Kubernetes environments. This position is a contract role and can work remotely anywhere in the US or outside of the US. They should be willing and open to collaborate with our US based engineering team during their business hours. Responsibilities include • Provide operational support for primary revenue-generating applications, participating proactively in incident resolution, • Respond to support tickets and user inquiries with timely, effective solutions, • Monitor system performance and proactively identify potential issues with applications and infrastructure, • Document technical procedures, troubleshooting steps, and knowledge base articles, • Create and maintain end user documentation for internal applications, • Collaborate with platform engineering team on incident response and system improvements, • 3-5 years of experience in technical support role, • Strong troubleshooting and problem-solving skills, • Excellent communication skills with ability to explain technical concepts to non-technical users, • Strong technical writing skills with experience creating user documentation, • Familiarity with ticketing systems and ITSM processes, • Experience with advertising technology platforms, • Experience with cloud platforms (AWS and/or GCP), • Understanding of identity and access management (IAM) concepts, • Experience creating and managing user accounts and permissions, • Experience with container technologies (Kubernetes, Docker)

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  • Junior Web Developer & Remote Project Associate
    Junior Web Developer & Remote Project Associate
    hace 25 días
    $10–$15 por hora
    Jornada parcial
    Manhattan, New York

    Launch Your Career with Real-World Projects & Paid Gigs Are you a junior developer, intern, or motivated beginner struggling to get hired because you “don’t have enough experience”? Or someone looking for flexible, remote-friendly work that actually pays and builds real skills? Opn2Me is here to help you break that cycle. We connect motivated individuals with real projects, real clients, and real compensation—no unnecessary barriers, no “5+ years required” nonsense. Who We’re Looking For 👨‍💻 Junior & Internship-Level Developers Developers who are eager to learn, grow, and work on meaningful projects. Tech we work with (experience or willingness to learn): • Languages: JavaScript, TypeScript, Python, Java, Ruby on Rails, Go, Rust, PHP, • Frameworks: React.js, Next.js, Angular, Spring Boot, Django, and more, • Comfortable collaborating remotely, joining team meetings, and communicating clearly with clients 🤝 Non-Developer & Support Roles We also welcome reliable individuals who can assist IT projects with non-technical work, such as: • Handling operational or administrative tasks, • Supporting remote team coordination, • Managing urgent or on-site needs (deliveries, basic assistance, photography, etc.) What We Offer • Real, production-level projects you can confidently add to your portfolio, • Remote opportunities with flexible schedules, • Fair compensation while you learn and gain experience, • Exposure to modern tools, workflows, and professional collaboration, • A supportive environment designed to help you grow—not gatekeep you No long hiring processes. No unrealistic experience requirements. Just real work, real learning, and real progress.

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    Sin experiencia
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