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Job description Are you a leader who has the following traits? Competitive Entrepreneurial Coachable Communicative Self-disciplined Authentic If yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer... Training and development We’ll equip and train you with a multi-faceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals and the ability to obtain industry professional designations. We are so committed to training that we’ll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You’ll also get rewarded and acknowledged with sales incentives and professional development trips for our top performing insurance agents. Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting and marketing tools that will help you attract and retain your clients with web, social and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long term care insurance, disability income insurance and investment products such as mutual funds1 through our broker-dealer arm NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You’ll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division to offer wealth management and advisory services2 , estate planning strategies and business solutions. Human guidance When you join New York Life, you’re joining a strong team with peer-to-peer support options like study groups, mentorship and other opportunities to engage with your fellow insurance agents. How we will compensate you. You have the power to determine your own income with our commission-based compensation. Across our diverse agent population of nearly 12,000 agents, the average income in 2022 was $117,000. Individual agent performance will determine their income. Benefits include medical, dental, vision, a 401(k) and pension. About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success for our clients. Job Type: Full-time Benefits: 401(k) Dental insurance Tuition reimbursement Vision insurance Supplemental Pay: Bonus opportunities Commission pay Training allowance Expense allowance Activity Stipend

As a Customer Service Representative, you will be the first point of contact for customers seeking assistance. Your primary role will be to provide exceptional service, resolve issues, and ensure a positive customer experience. You will handle inquiries, process orders, and manage complaints in a professional and efficient manner. Customer Interaction: Answer incoming customer calls and respond to emails and chat inquiries promptly. Provide accurate information about products, services, and policies. Resolve customer issues and complaints in a courteous and effective manner. Follow up with customers to ensure their issues are resolved to their satisfaction. Order Management: Process orders, returns, and exchanges according to company policies. Update customer information and maintain accurate records of interactions and transactions. Assist customers with order status, delivery inquiries, and other related questions. Problem Solving: Identify and assess customer needs to achieve satisfaction. Troubleshoot issues and provide solutions or escalate to appropriate departments if necessary. Handle and resolve complaints and escalate to management when needed. Administrative Duties: Maintain and update customer records and databases. Prepare and maintain reports related to customer interactions and feedback. Contribute to the development and improvement of customer service processes and procedures.

We are seeking a dedicated Remote Bookkeeper & Tenant Coordinator to join our startup team at Homefolee. This role involves managing tenant applications, auditing company finances, scheduling and coordinating meetings with potential tenants, and handling listing posts on rental platforms. As a key member of our team, you will be responsible for recording and organizing tenant data, auditing payments coming in and out of the company’s financial accounts, and assisting tenants in scheduling viewings of available properties. Additionally, you will manage the posting and syndication of listings to various rental platforms. Training for this position will be provided and is paid. During the training period, you will receive a spreadsheet system to input data collected from tenant meetings, track payments, and record all relevant information. Your ability to effectively manage and maintain these records will be essential to ensuring a smooth and efficient operation. If you are a proactive individual with strong organizational skills and a passion for property management, we invite you to apply and contribute to our growing team at Homefolee.

Customer Service Representative USA (Remote) Full-Time/Part-Time $19 - $35/Hour We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Responsibilities/Duties: - Handle incoming customer service calls - Dispatch incoming customer phone calls - Accept customer calls and return customer - Maintain customer service related information for customer accounts - Ensure quality customer service and customer satisfaction - Maintain customer service voicemail and return customer calls - Provide customers with superior customer service - Provide customer service for internal customers - Capturing customer information and answering customer inquiries - Resolve inbound customer calls regarding account - Take customer orders and provide high-quality customer service - Make out going customer service calls - Work with customer service manager to ensure proper customer service - Resolve any customer service issues - Answering inbound calls and providing excellent customer service - Provide customer support and handling customer inquiries - Combining excellent customer service skills - Assure quality customer service to all customers - Provide exceptional customer service to all customers - Provide superior customer service with all customer interactions. Recommended Skills: - Customer Service - Effective Customer Support - Promote Customer Loyalty Plan - Upholding Customer Service.