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Full job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Job Description - Virtual Assistant We desire to recruit a hardworking and diligent Virtual Assistant to join our dynamic team at Vetta Flooring. We are seeking an individual to perform administrative duties and support our business operations. As a virtual assistant, you will be responsible for scheduling, managing calendars, and executing travel arrangements. You will also be expected to complete online research, compile and distribute report and handle various administrative tasks. Monday - Friday : 9:00 am to 5:00 pm Pay: $25- $40 an hour Overtime Payment when applied Responsibilities Below are some of the responsibilities a virtual assistant is expected to assume in their position: Administrative support: Managing emails, scheduling appointments, and maintaining calendars. Drafting and editing documents, reports, and presentations. Research: Conducting online research on various topics. Gathering information for projects, presentations, or reports. Travel arrangements: Booking flights, accommodations, and transportation. Social media management: Monitoring social media accounts and responding to comments/messages. Customer support: Handling customer inquiries and resolving issues. Providing product/service information and assistance. Project coordination: Assisting in project planning, tracking, and organization. Coordinating tasks and deadlines among team members. Personal tasks: Managing personal appointments and reminders. Online shopping, gift sourcing, and other personal errands. Content creation: Designing graphics, presentations, or promotional materials. Miscellaneous tasks: Adapting to client-specific needs and tasks. Being flexible and open to new responsibilities Skills; Communication, Time management Bookkeeping, Email management, Organization Writing and typing, Basic IT knowledge Self-motivation and concentration, Detail-orientation, Reliability, Social media management, Creativity QUALIFICATIONS •High school diploma or equivalent • Proficiency in using MS Office applications, particularly Excel. •Strong attention to detail and accuracy in data entry and record-keeping. • Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines. •Strong analytical and problem-solving abilities to identify and resolve discrepancies. •Effective written and verbal communication skills to interact with suppliers and internal stakeholders. •Ability to work independently as well as collaboratively in a team environment
Executive Assistant to Hire at Brain Technologies, Inc. (Brain.ai) About Us: Brain is an AI and interface company founded in 2015. Brain's AI organizes the world's software and makes it human-centric and natural to use. The company invents new technologies, design metaphors and developer platforms that allow computers to become an extension of our minds. In 2016, Brain pioneered one-shot learning NLP in theindustry, which has become a fundamental technology in many of the widely used language models today. Building on this innovation, Brain invented the world's first consumer generative interface, Natural AI, in 2020. In 2024, Brain.ai unveiled a revolutionary app-less smart phone at Mobile World Congress with one of the world's leading mobile network operators. Position Overview: The Executive Assistant will support the CEO of Brain Technologies, Inc. for all administrative needs. This role requires a commitment of 40 hours+ per week, with availability needed on Sundays for 1-2 hours to prepare for the week ahead. The position is based in San Mateo, CA and requires the ability to work on Pacific Time. There will be times when overtime is required, as the assistant will handle scheduling for meetings that include international partners/clients. Responsibilities Include: - Schedule meetings and manage the daily calendar. - Maintains and updates the executive’s calendar throughout the day as changes occur. - Manages the executive’s expenses, travel planning, reservations, etc. - Responding to a heavy volume of emails in a timely manner. Requirements: - College degree required. - Minimum 2 years of administrative/office experience. - Strong knowledge of Google Docs/Google Suite and Google Calendar. Desired Skills & Qualifications: - Great communication skills via phone, email, and chat. - Superior organizational skills. - Candidate should be smart, motivated, personable, detail-oriented. - Must be able to work in an extremely fast-paced environment. - Must be able to handle multiple tasks simultaneously. - Must be able to interface with all levels of personnel, including clients, producers, senior partners, etc. - Ability to anticipate needs. - Extremely computer savvy. - Have a deep understanding of product management (optional). - Great driving skills (optional).
Job Announcement MENA Program Director The International Legal Foundation (ILF) is hiring a program director to help advance the development of the ILF’s public defender programs in Tunisia and the West Bank. The ILF program director for the Middle East and North Africa (MENA) will lead the ILF’s long-term efforts in the region to build a culture of defense through practical skill-building and case-based mentoring, as well as project implementation aimed at strengthening the quality and effectiveness of defense services. This is a great opportunity for an experienced criminal defense lawyer to join a global team of experts who are fighting injustice and discrimination while transforming legal systems around the world. Driven by the belief that every person accused of a crime deserves to be represented by a well-trained lawyer, the ILF has established pioneering public defender programs in Afghanistan, Myanmar, Nepal, Tunisia and the West Bank of Palestine, and is providing technical assistance to legal aid providers in the Republic of Georgia and Indonesia, who are leading the fight for equal access to justice for poor and vulnerable accused. The ILF’s uniquely practical and effective approach focuses on incrementally developing the knowledge and skills of local lawyers through mentoring—not simply dropping in and providing one off trainings—empowering them to provide high-quality, client-centered, rights-based legal aid and challenge injustice. In addition to its ground-up work establishing effective public defender systems, the ILF also engages in high-level global advocacy, pushing countries, international institutions, and donors to prioritize legal aid as a fundamental human right. The ideal candidate will be a passionate, committed advocate with experience training and mentoring lawyers on how to use the law to increase access to justice and respect for the rule of law. They will also have familiarity with performance standards and guidelines for quality defense representation, with successful experience working in an international or inter-cultural setting. This position is intended to be based out of the ILF’s New York office in Midtown Manhattan, but both hybrid and completely remote opportunities are available. The salary range for this position is $75,000 to $90,000. The ILF considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. The ILF offers comprehensive benefits including health insurance and a 403(b) retirement plan. Responsibilities: - Direct mentoring, both in person and remotely, of Tunisian and Palestinian legal aid lawyers on actual casework and training, as necessary, to improve litigation, trial and advocacy skills; - Develop understanding of local law and practice in countries where the ILF works and develop effective litigation strategies to advance the rights of the criminally accused by addressing entrenched rights violations and gaps between the law and actual practice; - Oversee the development and updating of the ILF’s practice manuals, training guides and sample motions in existing country programs and/or in new countries that will assist in the mentoring of local staff and identify key issues to be litigated under the specific laws of the country; - Work with ILF country office senior management on upholding quality legal aid performance standards, and assist in developing and overseeing the ILF’s monitoring and evaluation systems, including the case management systems used by the ILF’s country offices in an effort to ensure accountability and to track continuous improvement and impact; - Draft ILF Case Notes summarizing cases that cover legal issues being addressed in ILF’s program offices, and work with the ILF’s communications team on dissemination; - Manage the ILF’s International Fellows Program, which places volunteer lawyers from around the world in our country offices to provide intensive mentoring to local lawyers, including preparation of the Fellows and oversight on progress and challenges; - Work with the New York and country program teams on the introduction and implementation of projects, grants and activities that advance early access to counsel and high-quality, client-centered, rights-based and holistic legal aid services; - Communicate with donors and stakeholders and help guide growth, expansion and sustainability of the ILF’s public defender programs; - Manage the report writing and the development of publications that cover the program and further the ILF’s advocacy; - Bring innovation and creativity to interventions and initiatives that aim to build justice sector understanding of the right to counsel and their role in ensuring access to justice; - Work effectively with the ILF’s Executive Director and Senior Program Director, and program and communications staff as necessary and appropriate, in supporting the ILF’s mission; - Represent the ILF globally, including at conferences and other advocacy forums. Qualifications: - Law degree and at least 5 years of practical experience in criminal defense - Strong preference will be given to candidates with appellate and public defender experience - Strong and demonstrated commitment to the ILF’s mission - Experience or knowledge in international and inter-cultural exchange and learning, including in the MENA region - Practical lawyering skills training experience - Excellent interpersonal and written communication skills - Demonstrated ability to work independently as well as in teams - Ability to work within strict timelines and handle multiple tasks - Strong preference for Arabic and/or French fluency - Ability and willingness to travel to ILF country offices, at times for extended periods of time, or be based regionally, as needed to execute the ILF’s work No telephone inquiries please. Only candidates selected for an interview will be contacted. Antiracism, diversity, and equity are critical to our organizational values and to the ILF’s mission to secure equal access to justice for all. Our success is dependent upon providing the space, resources, and support that allow our global team to bring their full selves to work, and to thrive. The International Legal Foundation is an equal opportunity employer. We practice inclusive hiring and work to achieve and maintain diversity across races, genders, sexualities, abilities, and experiences. We strongly encourage candidates of all identities to apply. System-impacted people (i.e. people with past involvement in the criminal justice system, directly or through family) are also strongly encouraged to apply.
Would you like to join our team? We keep growing! With headquarters in Malaga (Spain) and branches in Albufeira (Portugal) and Cancun (Mexico), Paraty Tech is a technology company specializing in the development of solutions and tools aimed at boosting direct sales for hotels, hotel chains and other tourist accommodation. The Business Development Manager will play a critical role in selling and developing business at regional level across new markets. Success for the Business Development Manager will open up opportunities across the hospitality industry business with the potential to move into new markets. Responsibilities: Perform market prospecting for new markets to identify and analyze the feasibility of expansion opportunities. Develop the market in new strategic regions. Elaborate strategic plan. Permanent control of results, budgets and business development within this region. Partnership proposition, support, cooperation and maintenance in the region. Active search for new sales opportunities and acquisition of new clients. Develop and implement new strategies in cooperation with the team, focused on client requirements. Preparation of statistics and reports and permanent maintenance of the CRM (Salesforce) as well as market research. Brand awareness and visibility through participation in trade fairs, roadshows and events to represent the company. Providing sales forecast, reports and market research. Contribution to the creation of documentation for promotion and sales support. Collaborate and work with the expansion manager in the expansion strategic plan, after analyzing the potential market and based on the company's needs. Monitor all existing lease contracts and renegotiate their expiration conditions, as well as draft and secure their signatures. Active and effective cooperation with the relevant departments in our headquarters. Target markets: United States of America California Texas Miami South Carolina Hawaii Bahamas Requirements: University degree in Tourism. Proven essential knowledge and experience in the tourism / hotel industry. Have a strong network of business contacts in the tourism / hotel sector / technology companies. Proven experience in business development in new markets. Strong skills in budget estimation. Geographical flexibility for both national and international travel. Business-to-business sales experience in professional services and technology solutions is strongly preferred. English (native American). Skills: Negotiation skills: Your strong negotiation skills and situational awareness are excellent. Excellent English: You were born in the United States of América or have been living there for a long time and you have exceptional English-speaking and writing skills. Quota achievement: You have a proven ability to meet sales quotas, negotiate effectively, and solve problems. Building relationships: You understand the importance of building credibility-based relationships with clients and stakeholders. Results-oriented: You focus on achieving the objectives and are driven by results. Commercial mindset: You possess the ability to think commercially and effectively interact with people in commercial roles. Active listening: You excel in active listening, understanding client needs, and providing tailored solutions. Resilience and persistence: You are resilient, diligent, and persistent, never shying away from challenges or tough conversations with prospects and clients. We offer: Attractive salary and bonus. Flexible working hours. Independence at work and possibility to implement own ideas. Possibility of professional development, fast-growing company. A well-coordinated team (no rotation!). Friendly working atmosphere. Lack of micromanagement, flexibility at work. Team events. Job Type: Full-time Work Location: Remote
We are a dynamic and growing company specializing in wholesale and retail operations. We are seeking a dedicated and highly organized Personal Assistant to support our Executive in managing our expanding business. Our ideal candidate is bright, creative, and detail-oriented, with a passion for organization and efficiency. Position Overview: As a Personal Assistant to the Executive, you will play a pivotal role in ensuring the smooth and efficient operation of our wholesale and retail business. You will be the right-hand person to our Executive, providing crucial support and helping to manage a variety of tasks. Responsibilities: Executive Support: Provide high-level administrative support to the Executive, including managing schedules, appointments, and travel arrangements. Communication: Act as a liaison between the Executive and internal/external stakeholders, ensuring clear and timely communication. Organization: Maintain and organize files, documents, and records to ensure easy access and retrieval. Creative Input: Contribute creative ideas and solutions to enhance business operations, marketing strategies, and customer engagement. Research: Conduct research on industry trends, competitors, and market opportunities to support decision-making. Event Coordination: Assist in planning and organizing meetings, events, and conferences. Task Management: Handle a wide range of tasks, from managing emails and phone calls to overseeing special projects and initiatives. Attention to Detail: Ensure precision and accuracy in all tasks, with a keen eye for detail. Qualifications: Proven experience in a similar role, providing executive support. Excellent organizational skills and the ability to multitask effectively. Strong problem-solving skills and a creative mindset. Exceptional communication and interpersonal skills. Proficiency in office software and tools. Discretion and the ability to handle confidential information with utmost professionalism. Strong work ethic, reliability, and a proactive attitude. If you are an organized, creative, and detail-oriented individual with a passion for supporting executive leadership in a wholesale and retail setting, we invite you to apply for this exciting opportunity.
Full job description DH2 Chauffeured Transportation offers our passengers the highest standards of professionalism, exemplified by our “client first” focus of unsurpassed attention to detail. We are early adapters of impactful technology. We increase the value we bring to customers by reducing risks and expenses associated with travel. Our goal is to consistently delight our clients with every aspect of our service, everywhere in the world. We Offer: Paid Training Paid Time Off Medical Insurance Starting hourly rate $22 Talent Requirements: Monitoring driver logs, keeping records Addressing problems, and dispatching drivers Monitoring weather reports and / or notifying authorities, if necessary Basic computer skills mandatory High School Diploma or G.E.D Must be at least 25 years old Must be reliable and available to work varied hours, weekends, and holidays Able to multi-task in a fast-paced environment Dependable At least 5-years of dispatching experience Knowledgeable of the Tri-State Area and all airports Must be detail-oriented and accurate. Strong problem-solving skills Must have excellent communication skills (both verbal and written) Bilingual English/Spanish Must be familiar with Google Drive Ability to schedule and manage drivers schedule Organized, analytical and drive for results Solid internal and external customer service skills Instinct for process improvement Job Type: Part-time Pay: From $22.00 per hour Expected hours: 24 per week Benefits: 401(k) Health insurance Paid time off Schedule: 12 hour shift Day shift Weekends only Application Question(s): Are you available to work Saturday and Sunday from 9 am to 9 pm? Education: High school or equivalent (Required) Experience: Dispatching: 3 years (Required) Language: English (Required) Spanish (Required) Shift availability: Day Shift (Required) Work Location: In person
Job Type: Full-time Our atelier team is eager to welcome new members of our sales team at the most exciting time in our company’s history. As one of our teammates, you will have access to the most prominent designers, architects, and luxury home specialists seeking high-end rugs for their projects. Our showroom is expansive, and our team is made of smart, capable professionals with a great energy—eager to teach you our craft hands-on. Candidates with strong trade relationships are exciting, but we’re happy to train candidates with any level of experience who are passionate about home furnishings, design, and the high-end market. Responsibilities: - Becoming familiar with our new and existing collections and samples, along with an awareness of major high-end brands in the art, design, fashion and furniture industry - Managing accounts personally and servicing them professionally - Bringing in new accounts through any traditional and creative new methods - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Working with other sales specialists, and our Phenom, on collaborative projects - Maintain regular contact with designers to keep them updated of new additions to the collections for potential projects - Expand connections with design professionals and network at design events/exhibitions to nurture strong relationships Experience and Skills - 3-5 years of sales experience in our field or a relevant discipline(s) - A skilled researcher and avid reader of trade publications, able to stay current with our competitors and trends in design, home furnishings, fashion, art, social media etc. - Fluent in written and spoken English, with clear and concise communication skills - Exceptional interpersonal skills and a kind demeanor with all colleagues, both teammates and clients alike - Passionate for home furnishings, design, color, art and craft - Multitasking and keeping track of long-term custom projects - Hardworking, patient, and service-oriented during projects with many moving parts - Excited to collaborate, and encouraging teamwork in group projects - Social media enthusiasts, able to maintain a presence on the best platforms - Familiarity with basic systems like Mac OS and Google Suite, and a willingness to learn new systems as we grow - Proactive in every task, taking initiative and giving your all every time - Prompt, with exceptional time management and organization skills Benefits: - Strong base salary + commission structure, based on experience - Health insurance - PTO - An ample budget for travel, hospitality and other entertainment-related expenses About Our Company Celebrating our 44th anniversary, Rug & Kilim’s award-winning team has been a staple for designers with our vast archive of modern and custom in-house designs, complemented by a rich selection of antique, vintage, and Kilim rugs. Under phenom Jahanshah Nazmiyal, our New York showroom continues to flourish with an ever-growing collection—including the largest international assortment of Kilims. With an eye for beautiful things and a wealth of experience, Jahanshah personally selects each new piece and oversees bold new designs in our collections. He and his designers work with the utmost variety of exotic yarns and weaving techniques to refine our craft and pioneer new collections on the cutting edge. With these goals in mind, Jahanshah strives to surround himself with like minds and energized, talented individuals to exact his vision. Integral to our legacy are Jahanshah's two remarkable sons, Cyrus Nazmiyal and Sina Nazmiyal, whose entry into the fold heralded not only continuity but a promise of even greater heights. Cyrus Nazmiyal’s presence since 2018 has been a catalyst for remarkable growth, reflecting our unwavering commitment to excellence. From the latest contemporary to the most storied antique, every piece is selected for rarity, cultural significance, and lasting beauty. More than storytellers or historians, we are artists, dedicated to providing the very best—from antique to modern and everything in between. Hours: Monday-Friday, 9 a.m. - 6 p.m. Pay: $50,000.00 - $100,000.00 per year Shift: 8 hour shift Weekly day range: Monday to Friday
HUMBLLE International Valley Stream, NY Hours: Part Time (Full Time possible over time per growth) Flexible Schedule and Remote Opportunity 1 Day in Office Mandatory Most Ideal Candidate: Local college student seeking Office Admin Experience Pay Scale: $15/hr; Entry Level About Us HUMBLLE International is a dynamic and innovative recruiting organization specializing in helping individuals and organizations improve their financial stance and fuel their overall holistic growth. We are seeking passionate and driven college students (or recent college graduates) to join our organization as our Office and Relationship Manager. The ideal candidates will work as a central liason between our leadership, clients, and field agents. In this role, you will be at the forefront of our mission as you connect our front office participants to the back office duties efficiently, allowing for seamless transactions and progressive growth of the organization. Responsibilities Your primary responsibility as an Office and Relationship Manager will be to efficiently complete the assigned office duties while assisting the varying individuals (clients and representatives) in the process. Your tasks will include: Office Admin: Processing paperwork and projects essential to our daily needs and focus. Relationship Builder: Establish and maintain strong relationships with contacts, understanding their specific needs, and providing excellent customer service. Keep all parties (clients and representatives) engaged while working with us via constant followup calls, emails, and social media interaction. Market Research: Conduct thorough research to identify potential organizations that could benefit from our services. Outreach: Initiate contact with business owners, CEOs, and/or HR managers via phone, email, LinkedIn, or other relevant platforms to introduce our services and build relationships. Pitching Services: Clearly and compellingly articulate the benefits of partnering with HUMBLLE International for their recruiting and client servicing needs. Appointment Setting: Securing appointments for discovery calls with interested startup representatives and coordinating the scheduling of these calls. Reporting: Tracking and reporting your outreach efforts and outcomes as directed. Participating: Attend virtual meetings and trainings as necessary and assigned. Optional travel to attend networking and educational conferences, also available. Qualifications Currently enrolled in college (Junior or Senior) or recently graduated, with a passion for organization, team work, and entrepreneurship. Strong communication and interpersonal skills. Self-motivated and able to work independently. A proactive and results-driven mindset. Familiarity with recruiting or human resources concepts is a plus but not required. Organized and Timely - Able to handle paperwork processing and deadlines. What you Get Work Reference from HUMBLLE International: Upon successful completion of your Ambassador role, you will receive a valuable work reference from Funded.club, enhancing your future job prospects. Sales Training and Experience: Gain hands-on sales experience and access to training resources that will help you develop crucial skills for a successful career in sales or people development. Uncapped Commission Potential: You will have the opportunity to earn $1000 or more per month in commissions, and there is no limit to how much you can earn, allowing you to maximize your earnings based on your performance. This is in ADDITION to your base pay of $15/hr. Career Development: HUMBLLE International is committed to your growth. You will have the chance to explore career paths within our organization, including roles in recruiting, sales, or marketing, providing a platform for your professional development. Free Virtual Webinars: Join webinars hosted by HUMBLLE International's leadership team, where you can learn from industry experts, gain insights, and further support your personal and professional growth. Networking Opportunities: You'll have the opportunity to attend and learn from events and engage with many communities in your local area, expanding your network and knowledge of the financial and professional ecosystem. Position Details Job Type: Part-time Base Pay + Commission Opportunity Location: Mostly Remote ; 1 Day in Office Join us as an Office and Relationship Manager and embark on a rewarding journey of learning, networking, and personal growth while making a tangible impact on the success of individuals and organizations in need of top-tier financial services. HUMBLLE International is dedicated to fostering a diverse and inclusive workplace and welcoming applicants from all backgrounds and experiences. Thank you for considering this opportunity. Your application will be fully reviewed by a dedicated recruiter who will respond based on the matching of your experience and qualifications.