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Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
Organic grocery store is searching for a competitive Juice Bar Associates to join our team. The Associate will be preparing smoothies, juices and keeping the store clean on a daily basis. The position includes ordering, receiving, rotating, preparing, storing and maintaining stock for all beverages with the intent of providing the best customer service. Any previous juice bar, restaurant or cafe experience working as a barista or crew member is highly preferred. Customer service/POS familiarity is essential. The potential associate: -Must be able to lift 60 lb -Must have dexterous use of both hands -Must be able to stand and move about to various work stations -Must be able to use knives and other sharp instruments utilized in the preparation of food items and/or removing product from boxes -Must be a people person, detail oriented, punctual, and a team player. -Must be fluent in English. -Must have work authorization in the US.
We are searching for a salesperson to join our team and help increase sales, expand the customer base locally and nationally, and contribute to rapid growth. The ideal candidate will have excellent interpersonal and customer-service skills and be a cheerleader for the brand, both internally and externally. We’re proud to support our salespeople not only with comprehensive benefits and an attractive commission structure but also with opportunities for professional growth. The right salesperson for this role will be someone who wants to grow and thrive while exceeding their quota and contributing to the company’s success. Objectives of this role Represent the brand in a professional manner that results in repeat business and a positive customer experience Identify lead opportunities as well as the potential for upsells Meet or surpass sales quota expectations Speak with customers to understand their needs and resolve any issues Responsibilities Interact regularly with customers to understand their needs and recommend the right products and services Utilize industry software and technology effectively to improve the customer experience Participate in training and seek opportunities for improving operations Develop and apply in-depth knowledge of products and services to answer customer questions and determine appropriate solutions Required skills and qualifications Outstanding interpersonal and customer-service skills, especially in high-stress situations Strong business acumen and sense of ethics Excellent problem-solving skills Ability to work independently while contributing to team efforts Preferred skills and qualifications One or more years of sales experience, ideally within our industry Familiarity with relevant sales software and technology Sharp negotiation and time-management skills
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