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As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
Description Position Overview: The Life Coach at Lee Goodwin Residence provides comprehensive case management, outreach, and counseling to the residents at our supportive housing facility for young adults aging out of foster care between the ages of 18-28 year olds. The Life Skills Coach will provide referrals to: education and career programs such as: HSE, Vocational Training, Employment, and Internships. As well as: Substance Abuse Treatment, and Mental Health Services. Salary: $48,000 to $52,000 (base salary commensurate with education, training and related work experience) Responsibilities: • Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress • Maintain concise and accurate resident files in Salesforce database • Monitor residents’ medication • Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on- site, agency and community resources that are available to them. • Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. • Input data in Salesforce data base daily for all of the residents. • Attend professional development trainings, supervision meetings, case conferences, and staff meetings. • Provide monthly statistical reports on time and accurately. • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. • Assist residents in the planning, prioritizing and long-term goals and short-term goals. • Maintain and oversee documentation of case files for compliance with regulatory agency. Qualifications: •Master's Degree preferred, Bachelor’s Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience. •Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated. •Qualified candidate must have a strong understanding of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. •Applicant must have excellent written and verbal communication skills, as well as strong computer skills. •Bi-lingual (Spanish) a plus Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Description Position Overview: The Nurse (LPN) will be responsible for the coordination and direct oversight of the medical services. The nurse will be responsible for the smoking cessation, diabetes, cancer, high blood pressure, HIV, AIDS, and substance abuse workshops, medication compliance, and one on one session with each client. Four days/28 hours per week Responsibilities: Coordinating the care of clients; Liaising with clients, relatives and fellow professionals in the community treatment team and attending regular meetings to review and monitor clients' care plans; Visiting clients in their home to monitor progress; •Assessing clients' behavior and psychological needs; •Identifying whether and when clients are at risk of harming themselves or others. Assessing and talking to clients about their problems and discussing the best way to plan and deliver their care; Ensuring the correct administration of medication, including injections, and monitoring the results of treatment; Responding to distressed clients in a non-threatening manner and attempting to understand the source of distress; Applying 'de-escalation' techniques to help people manage their emotions and behavior; Preparing and participating in group and/or one-to-one therapy sessions, both individually and with other health professionals; Providing evidence-based individual therapy, such as cognitive behavior therapy for depression and anxiety; Encouraging clients to take part in art, drama or occupational therapy where appropriate; Organizing social events aimed at developing clients social skills; Preparing and maintaining client records; Producing care plans and risk assessments for individual clients; Ensuring that the legal requirements appropriate to a particular setting or group of clients are observed; Working with clients families and helping to educate them and the client about their mental health problems; Promoting a 'recovery' based approach to care. Other duties as assigned by the Program Director or the Senior Director of Community Resources. Qualifications: Bachelors/Associates in nursing or alternate field NYS License as a Registered LPN or Registered Nurse required Experience working in the health field. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Description SUMMER GROUP LEADERS - $16.25 PER HOUR/Full-Time 35 HOURS PER WEEK We are excited about the 2024 Summer Rising Program which will operate during the months of July and August. Phipps Neighborhoods is seeking candidates to be part of this great summer program for the elementary and middle school students we provide programming to in the Bronx. Join our team and be part of a great summer experience for our summer program participants! Phipps Neighborhoods helps children, youth, and families in low-income communities rise above poverty. We work in South Bronx neighborhoods where we can address the greatest barriers to lasting success through education and career programs, and access to community resources. Position Summary: The Summer Group Leader is responsible for working closely with groups of elementary or middle school students, helping them to achieve their best in both academic and non-academic settings. Summer Group Leaders develop, implement, and participate in a range of activities geared towards making the students excited about being in an academically and culturally enriching environment. Summer Group Leaders will help young people to develop strategies for meeting their goals and improving their academic skills. Duties and Responsibilities: Provide supervision and ensure the safety of program participants at all times, including during trips. Engage students in a wide range of project-based learning activities. Maintain accurate participant attendance, activity and sign-out records. Develop lesson plans and curriculum in accordance with program schedule, programmatic themes, objectives, and outcomes. Document student progress. Establish a comfortable learning environment and implement clear, consistent age-appropriate expectations and rules. Model appropriate child development practices. Uphold program policies and procedures and ensure proper use of supplies and materials. Maintain classroom cleanliness and organization. Maintain ongoing open communication with the teachers. Attend staff meetings, professional development workshops and program events. Communicate with all staff, parents, children and community members in a polite and respectful manner so as to represent the program in a professional way. Perform other duties as assigned by the Program Director Qualifications: The candidate must be at least 18 years of age and have a High School Diploma or GED. Graduating High School Seniors are eligible to apply if are at least 18 years of age by the start of summer programming (7/1/2024) - You must provide proof of graduation before summer programming begins. Preferred Education - Bachelor's Degree or better in Academic/Education related field. One year or more of relevant work experience. In order to be considered for the role, please click on the link below and complete the application: https://recruiting.ultipro.com/PHI1005/JobBoard/d214740c-ca40-4152-b685-d0cc250f7326/Opportunity/OpportunityDetail?opportunityId=b7a649fd-3487-4e30-b726-252706bdaac3 PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to bend, stoop, and kneel. The employee is occasionally required to the employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Full Job Description Mercy Drive, Inc. is looking for a Day Habilitation Driver/ Direct Support professional (Bilingual Spanish) Must have at least a high school diploma or GED. Must be able to drive a 12-15 Passenger Van. 30 Hours a week. Monday-Friday 7am-3pm (3 days a week) Duties include the following: (other duties may be assigned) 1. TO ENSURE SAFETY OF ASSIGNED PARTICIPANTS DURING THE PROGRAM HOURS AND PARTICIPANT IS NOT SEPARATED FROM A GROUP AT ANY TIME; EACH PARTICIPANT IS ACCOUNTED FOR WHEN THEY ARE OUT IN THE COMMUNITY OR USING ANY PUBLIC FACILITIES. TRANSPORT INDIVIDUALS. 2. To assist participants in attaining skills according to their abilities and behavioral needs identified in Group Day Habilitation Plan such as adaptive skills, socialization and communication skills, money management and travel training skills and additional individualized skills to be discussed with the Program Supervisor, participant, and circle of support. 3. To inform the Program Supervisor immediately about suspected incidents of any types of abuse, exploration, and neglect to the Individual during the service time, to document it in writing, and to report within 12-24 hours of incident discovery. 4. To always take into consideration that extra patience and understanding is imperative and essential when interacting with people who have special needs with physical and/or mental limitations. To be emotionally and physically capable of caring for members of this population. 5. To provide professional direct assistance and adequate supervision to participants during the service time and before ending the service, to remain always calm. To present as a positive role model for the individual. 6. Staff must perform a headcount of every participant before leaving and upon arrival at any location or destination including getting on and off vehicles, elevators or other mold of transportation. 7. To follow community safety agreement and professional boundaries policy at all times. 8. To complete and submit monthly summary notes and individual summary to Program Supervisor by the 5th of the month documenting continuous progress reviews according to OPWDD and the agency standards. 9. To ensure proper personal hygiene; to assist the participants with self-care, toileting, showering, tooth brushing, grooming, dressing and others as needed. To ensure the participant’s diaper is always clean. To check the diaper once again before dropping off the participant. 10. To assist in developing, coordinating and implementing curriculums and goals related activities by following the program’s schedule for each Individual and accompany participants safely to community resources (stores, places of worship, Library, Park, Museum, Grocery store, recreation and health facilities etc.) in order to promote the usage of available ordinary community resources. 11. To maintain daily documentation, to clock in/out daily, and to complete other Day Habilitation Documentation as required by the Program and the Supervisor. 12. To meet the deadlines assigned by the Program Supervisor, to ensure the documentation completed properly and submitted on time. 13. To maintain in the program a healthy and positive environment, including but not limited to safety, program/vehicle cleanliness, and maintenance of program supplies. Assist the driver in maintaining a safely operated bus (making sure Participants are properly seated and buckled up during transit) 14. Monitor riders’ behavior during trips and report any sign or symptoms of illness or adverse medication reaction to the site supervisor in order to implement an appropriate plan of action. 15. To perform monthly fire drills with participants at the program. 16. To report “in” and “out” of the Participant’s home or at the Community by contacting Program Supervisor. 17. To inform the Program Supervisor immediately about any issues/problems by using the Agency Cell Phone. 18. To use communication skills in order to participate effectively as a team member. 19. To use equipment and supplies efficiently and inform the Program Supervisor of shortages/needs. To maintain agency cell phone, E-Z pass and other agency property accurately. 20. To keep Program’s Supervisor informed immediately of any changes in participant’s or work schedule. To report the program’s supervisor one day prior in case of calling for sick day off. 21. To participate in scheduled group supervision and/or biweekly meetings, to attend in-office or OPWDD provided trainings when appropriate and relevant to job duties in order to increase knowledge of services and share professional support. To attend Initial/Annual/Semi-Annual Day Habilitation Plan reviews and other meetings if required. 22. Perform other/additional duties as assigned by Executive Director, Program Manager and Program Supervisor. 23. Transport Individuals in 12 Passenger Vans. Work Remotely No Job Type: Part-time Pay: $17.95 per hour Benefits: Life insurance Paid time off Retirement plan Schedule: 10 hour shift Weekends as needed Education: High school or equivalent (Required) License/Certification: Driver's License (Required) Work Location: In person
Young Risers LLC Education Director Description: Young Risers LLC is seeking an Education Director who, under the supervision of the Executive Director, will plan and implement developmentally appropriate curriculum that supports our vision, mission and encourages the social, emotional, cognitive, and physical needs of our students, ages birth to 5 years, within the inspirational Reggio Approach. Qualifications: § Minimum Bachelors/ Master’s Degree preferred in early Childhood Education § NYS teaching certification and previous lead teacher experience. The ability and patience to prepare documents and make strong policies will bring about a significant and positive improvement in education quality. The ability to multitask; work on several projects simultaneously to meet the academic environment’s demands. First-class organizational skills; organizing and presenting reports, PowerPoint presentations, assessments, and more. Ability to use tact diplomacy in interactions with all relevant parties; because you will be dealing and interacting with people from different backgrounds and disciplines, the ability to be sensitive to other people’s opinions while trying to find common ground is essential to possess. Strong ethical conduct: you must maintain a high level of professionalism and integrity, honesty, and trustworthiness in the discharge of your duties, putting all personal, religious and political bias aside. Hours & Salary: § Monday thru Friday 8:30am – 6pm § Paid holidays and trainings, 5 PTO’s and 401K (after first year of hire) § Starting at $68,000 with minimum qualifications. Duties Responsibilities: · Develop a curriculum and program inspired by the Reggio Approach - Take part in professional, self and team building activities based on the ideals of the Reggio Approach. - Along with the Executive Director and teachers provide a safe and stimulating environment, ‘Third Teacher’, that provokes inquiry and wonder based on children’s intertest. - Plan with educators a developmentally appropriate emergent curriculum and engaging lessons that meet children’s interests, state requirements and parent expectations. · Oversee Staff - Assist with or conduct interviews of prospective staff members and train all staff. - Supervise monthly classroom schedules and routines in accordance with the vision and mission of Young Risers Childhood Program. - Create and attend monthly staff meetings and functions of the Early Childhood Program. - Give guidance and direction to all staff and volunteers. - Other activities and duties as needed that address the ongoing health and well-being of our staff and members. · Manage Facilities - Be responsible for the day-to-day operation of the program- must make sure that the facility is safe and well-stocked. That includes checking that safety equipment is available and working, removing hazards and ensuring the facility is always clean and orderly. - Be licensed in food protection, FDNY: S95 and F07 - Conduct fire drills and manage emergency procedures in accordance with the guidelines of the center. - Carry out the adopted recruitment and enrollment policies. - Keep student and staff attendance and tuition records. - Keep all records required by the NYCDOHMH/ OCFS and Aspire: Maintain accurate program documentation; including but not limited to incident/ accident/ behavior reports, sign-in/ sign-out, development/ growth forms; document eating and sleeping, parent surveys, etc. - Meet with all NYC representatives regarding inspection. - Review and help carry out fire, tornado, and disaster drills. - Be aware of and comply with all personnel policies and NYCDOHMH Article 47. · Create a Budget - Assist with the preparation of the annual budget in relation to school supplies, holiday celebrations and festivities, teacher appreciation and individual classroom needs. - Operate the school within the budget. · Market the Facility - Create a marketing plan within the school budget to promote awareness of the facility and its services. · Meet with Families and Teachers - Maintain an active system of parent-school relationships by keeping parents up to date on their child’s development and progress. - Discuss with parents’ ways in addressing any learning or behavioral issues. - Contact agencies and make referrals to help children with special needs. - Plan and fulfill parent involvement, parent-teacher conferences, holiday festivities and all celebrations.
Overview The New Media and Digital Design (NMDD) program at Fordham University is seeking a Part-Time Faculty to teach two sections of a Creative Coding course using p5.js in the Fall 2024 semester. The Fall 2024 semester at Fordham University begins on Wednesday, August 28, 2024, and the two sections meet at the following times: - Section 1: Mondays 2:30PM - 05:15PM - Section 2: Mondays 6:00PM - 08:45PM Teaching takes place in person at the university’s Lincoln Center (Manhattan) campus. A pre-existing syllabus is available for use by instructors. The existing syllabus (open to change) focuses almost entirely on the use of p5.js to learn basic coding concepts such as variables, loops, graphics, analyzing sound data, u5, using ml5, etc. In addition to this class time, instructors are required to hold regular weekly office hours (which can be held remotely). Class enrollment sizes typically range from 15-35 students. Part-time faculty at Fordham University are represented by Fordham Faculty United, part of the SEIU Union. A collective bargaining agreement between FFU and Fordham University is in place and can be viewed here. Working at Fordham Fordham University offers a competitive rate of pay and adjunct instructors are invited to join the Service Employees International Union (SEIU), which represents non tenure-track faculty at the university. Full details of pay schedule, benefits and policies can be found at https://www.fordham.edu/info/28368/info_for_adjunct_faculty About Fordham University Fordham University, The Jesuit University of New York, offers its students a highly dedicated faculty, a heady intellectual atmosphere, emphasis on ethics and social justice, and respect for all individuals, religions, cultures, and creeds. Fordham students spend over one million hours per year engaged in community service. With over 15,500 students, Fordham's Carnegie classification is Research University (High Research Activity)—one of just 99 universities in America to receive this designation. In 2019, U.S. News & World Report ranked Fordham's undergraduate program 70th in the nation among all universities and 49th in the nation among private universities, placing it among the Tier 1 national universities. The 2019 Princeton Review ranks Fordham’s student newspapers and campus radio station among the best in the nation. Fordham also scores highly on many other lists of the world’s top universities. Qualifications Qualified applicants will have a terminal degree or equivalent professional/academic/creative experience. We also typically require that instructors join us with a minimum of two years of relevant teaching experience in higher education. In addition, we are seeking candidates who possess: - Proven working knowledge of p5.js, JavaScript, HTML/CSS - Ability to propose and (re)design courses in an effort to support their program in advancing its curricular goals - Interest in teaching additional courses in their field for the New Media and Digital Design program at Fordham a plus - Experience using/teaching ml5 (e.g., PoseNet, Handpose) a plus Application Instructions The New Media and Digital Design program at Fordham University has moved to using Interfolio to support its hiring requirements. Please note that as of September 2023, we only accept inquiries and applications to teach via this platform. If you are interested in teaching in our department, please use Interfolio to submit an application. The application process involves the submission of the following documents: 1. Current C.V. 2. List of courses currently / previously taught (including institution and semester/year) 3. A short cover letter with an addendum which contains: (i) A brief explanation of their teaching philosophy, and (ii) A link to examples of “creative coding” work (pref if uses p5). Applications will begin to be looked at on April 20th. Job will remain open until position is filled. Selected candidates will be invited for a short interview in May/June.
Full Job Description JOB POSTING Job Title: Housekeeping Job Location: University Consultation Center 1020 Grand Concourse Professional South Wing Suite 26 Bronx, NY 10451 Department: Operations Job Description: Duties and responsibilities include, but are not limited to the following: Performs routine tasks and activities in connection with ensuring that scattered site apartments units are properly maintained, safe and sanitary at all times. Cleans and disinfects all apartments prior to new occupancy, On call on a 24 hr. basis for emergencies. Insures apartments are free of violations and not in need of repair. Protect client confidentiality according to agency policy. May replace light bulbs and fuses throughout apartments, as necessary. Performs minor repairs in apartments such plastering, changing locks on doors and other general repairs. Maintain inventory of housekeeping supplies and equipment. Establishes and maintains a preventive maintenance schedule of each apartments as well as weekly to monthly inspections. Ability to react calmly when dealing with clients, good knowledge of housekeeping practices and principles, adhere to agency and program policies and procedures. Education and/or Experience: Minimum High School Diploma or equivalent. 2 Years experience in maintenance/housekeeping areas. OSHA Certified, FDNY Safety Those who are interested, please submit your Resume to the HR Department. Job Type: Full-time Pay: From $16.00 per hour Expected hours: 40 per week Benefits: Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insurance Physical setting: Outdoor work Schedule: 8 hour shift Monday to Friday On call Weekends as needed Education: High school or equivalent (Preferred) Experience: Custodial Experience: 2 years (Preferred) Maintenance: 2 years (Required) Shift availability: Day Shift (Preferred) Willingness to travel: 75% (Preferred) Work Location: Multiple locations
Position: Brand Ambassador (12pm-8pm/flexible shifts) Location: Brooklyn, NY Reports to: Canvass & Events Manager Hours: Part-time, 28 hours; Fulltime, 35 hours per week (some evenings/weekends) ** About Brooklyn SolarWorks** Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun". Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. ** 2023 Employee Satisfaction Survey** - 96% of respondents reported having autonomy and independence in the day to day of my job. - 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making. - 100% of respondents reported their supervisor treats everyone respectfully and fairly. - 96% of respondents reported the company is committed to improving the diversity of employees. - 93% of respondents reported they are satisfied with the employee benefits and perks provided to me. About the job Brooklyn SolarWorks is actively seeking motivated and passionate individual to join the Brand Ambassador team at our Brooklyn office. As a Brand Ambassador, you will be navigating the NYC streets, engaging in door knocking and sales pitches, identifying prospective clients who are interested in going solar, while also attending events within NYC to project the BSW mission out. Responsibilities: - Generate leads and appointments while engaging in door-to-door canvassing, with an expectation of 50 new potential customers per month. - Understand and educate homeowners about all the benefits of going solar. - Become familiar with BSW’s brand and mission, and be able to relay them to customers. - Provide outreach at in-person events by working a tent and table and flagging down potential customers and generating brand awareness. - Accurately keep records of customer interactions in BSW databases. - Attend weekly team meetings and trainings in-person in Gowanus, Brooklyn. - Keep up to date on developments in the NYC and NY State solar market, and update sales pitch accordingly. ** Required Skill Set** - High School Diploma required. - Strong customer service skills. - Good computer/technology skills. (Google Docs and email) - Strong interpersonal skills, build relationships and network. - A positive attitude and ability to keep moving forward. - Required to walk, climb stairs, and stand for long periods of time in all weather permitting conditions. ** Preferred Skill Set** - Six months canvassing experience preferred. - Experience with lead tracking software. (Spotio or similar) ** Benefits/Compensation:** *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Part Time: $20+ commission; Fulltime: $21-23/hr + commission - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off +sick days - 12 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Check out our website! Brooklyn SolarWorks equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Not Applicable 90%
Full job description Medical Receptionist Roles & Responsibilities: · Serves as a liaison between physicians, patients, families, healthcare providers, Health Quarters, and insurance companies to ensure quality patient care for patients seen in the practice. · Fulfills patient care responsibilities as assigned which include but are not limited to: checking schedules and organizing patient flow; accompanying patients to exam room, assisting patients as needed. · Fulfills administrative responsibilities as assigned which include but are not limited to: Registering patients, scheduling appointments and/or surgical procedures, insurance verification, obtaining referrals and/or authorizations and answers calls and provides pertinent information.. · Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary. · Inventories, orders or re-stocks medical supplies as applicable. · Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by clinic and infection control policies. · Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations. · Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms). · Performs proficient phlebotomy duties. · Performs other duties as assigned Education: · High School Diploma Experience: · 3 years of experience as a Medical Receptionist; 5 years of experience preferred Requirements: . Must be flexible with variable shifts · Effective interpersonal and communications skills required · Excellent customer service skills required. · Excellent telephone etiquette · Ability to work on various projects simultaneously · Must be able to adapt to a growing and changing environment · Must be able to adapt to a growing and changing environment A strong work ethic and desire to participate in a team-oriented healthcare · Previous experience with ECW is preferred Skills: Bilingual is a PLUS! Full time, open availability! Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: Free parking Paid time off Healthcare setting: Outpatient Medical specialties: Primary Care Schedule: Monday to Friday Experience: EMR systems: 1 year (Required) Language: Spanish (Required) Work Location: In person
Job Overview: We are seeking a motivated and experienced Office Manager / Commercial Insurance Agent to join our team. Duties: - Provide excellent customer service by addressing client inquiries and resolving any issues or concerns -Commercial, Construction and Personal lines servicing and policy entry -Remarketing, endorsements, renewal processing, rating and billing - Analyze insurance policies to determine appropriate coverage options for clients - Educate clients on different insurance products and help them understand policy terms and conditions - Maintain accurate client records and update policy information as needed - Collaborate with insurance carriers to ensure timely processing of applications and policy changes Experience: - Prior experience 2 plus years -Knowledge of commercial lines, including certificate issuance -Knowledge of Agency Management Systems -Life and Health License is a plus. - Strong customer service skills with the ability to build rapport and establish trust with clients - Excellent communication skills, both verbal and written We offer competitive compensation for our Insurance Agents. If you are a motivated individual with a passion for helping others, we would love to hear from you. Apply today to join our dynamic team!
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
Bilingual English and Spanish is required for both In Home Respite and Community Habilitation Direct Support Professionals. Summary/objective: In Home Respite Direct Support Professional The Respite Support Worker works in the home to support people with moderate to very high support needs. The Support Worker provides direct care and support to people with disabilities in a variety of areas (ADL, meal preparation, light household cleaning, community inclusion, etc.). This may include persons of all ages with developmental disabilities who qualify for Services. Care taking may include providing meaningful interaction and activity for the client and providing protective supervision and/or respite for the family. Job duties/functions: 1. Undertaking health care procedures relating to the person’s personal hygiene, and wellbeing, such as toileting, showering and bathing, helping with dressing and grooming, manual handling, eating, nutrition and health. 2. Provide companionship and support during daily activities. 3. Perform various household tasks including cooking, cleaning, shopping and general services. 4. Encouraging and supporting consumer participation in social and community activities. 5. Maintaining consumer privacy and confidentiality at all times. 6. Maintaining a respectful and supportive working relationship with the client and family members. 7. Ensure the safety and rights of consumers is considered and maintained at all times 8. Write accurate progress notes in the consumer’s file following each occasion of support. 9. Maintain a record of hours worked on the time sheet provided. 10. Adhere to the identified safe systems of work and report any accidents, incidents or hazards promptly to your supervisor. 11. Participate in required training as organized by Sinergia. Required Skills and Abilities: • Strong organization and record keeping skills • Excellent communication, both orally and in writing • Proficient computer literacy • Experience working with individuals with intellectual and developmental disabilities • Advocacy skills • Must possess strong interpersonal skills Required Education & Experience: High School Diploma / GED Preferred Job Summary/Objective: Community Habilitation Direct Support Professional: The Community Habilitation Specialist assist individuals with disabilities in their home and in the community. Community Habilitation is focused on giving individuals the personal, social. and vocational support needed to live in their community. Services vary depending on each. individual’s needs and interests. The Community Habilitation Specialist will work independently to provide life-skills training, role modeling, structured routines and specialized assistance as outlined in each participant’s individual habilitation plan. Job duties/functions: 1. Become certified in CPR and Choking Trainings. 2. Participate in the life of the individual in their home to foster a person-centered atmosphere. The goal is to help the individual towards their maximum independence in all areas of daily living. 3. Follow all specified policy and procedures, for managing behaviors and emergencies. 4. Accompany and advocate for individual when in the community. 5. Act as a role model for individual by appropriate behavior and offering assistance as indicated in Individual Service Plans. 6. Report and document all incidents in accordance with agency guidelines and OPWDD. 7. Accurately complete daily notes at the end of every session. 8. Research and provide assistance in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills. 9. Ensure that the safety and rights of individuals are maintained at all times Required Skills and Abilities: • Good oral and written communication skills • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families • Good organizational and teaching skills • Proficiency in the use of a personal computer and appropriate software • Ability to operate wheelchairs and adaptive equipment utilized by persons served • Must maintain confidentiality of the records of the persons served according to HIPPA regulation • Ability to analyze problems and determine corrective measures Required Education & Experience: High school/ GED diploma
Full job description Overview At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. We come together to win, grow, and celebrate. We all play for Team Wilson. We all have a role to play within our organization and are working towards the same goal. One team, one dream. We believe that being an athlete isn’t something you do, it’s who you are. It’s a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion. Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Together, we will create a better world through sport. Join us. What You’ll Do Wilson Sporting Goods is expanding our business through thoughtful, elegant, technical sportswear and experiential retail stores. We believe that the Athlete Advisor role is the most important role in the company. As an Athlete Advisor, you represent Wilson to our customers and community. You create an exceptional athlete experience by educating on our performance sportswear and hardgoods. You create a welcoming and inclusive environment for play and education in your store. Specific responsibilities include, but are not limited to: · Deliver exceptional athlete experiences. · Cash handling and register transactions. · Accept returns – verifying items are in line with policy. · Inventory management. · Replenishing salesfloor items. · Regular floor walks to ensure store is clean – cleaning and tidying throughout the day. · Support store projects and brand initiatives. · Maintain up to date product education on the latest equipment and sportswear. · Merchandise the store for ease of shopping, education, and beauty. · Maintain open and transparent communication with your team and store leadership. What We Are Looking For This role requires experience in a sales, retail, or customer service environment. Other qualifications include: · You are passionate about delivering an exceptional consumer experience, every day. · You have never met a stranger and love solving for the needs of every athlete who comes in your store. · You have outstanding communication skills. · You are driven by a high level of autonomy and excel in an entrepreneurial environment. · You value bold ideas and pursue progress at every turn. · You stand up with conviction for what you believe in, acting with integrity and respect in every situation. What We’ll Provide We offer an innovative, inclusive, and people-first environment with competitive benefits and perks, including: · Paid time off for part- and full-time employees · Education reimbursement · Medical, dental and vision · Pre-tax transit discounts · 401(k) with company match · Life insurance · Paid maternity/paternity leave · Professional development opportunities · Volunteering programs · Team-building outings · Discounts on Wilson and Amer Sports products Wilson Sporting Goods Co. is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics. Pay: $19.50 - $21.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Weekly day range: Monday to Friday Weekends as needed Work Location: In person
Full Job Description JOB SUMMARY: Under the supervision of the Dentist, the Dental Assistant performs a wide variety of patient care and office duties, working chair-side as dentists examine and treat patients. Makes patients as comfortable as possible in the dental chair preparing them for treatment. Monday - Thursday Hours and Saturdays TASKS: 1. Set up instrument trays, prepares materials; 2. Escort patient into dental examination room; 3. Preparing the patient for treatment by seating patient, obtaining records and applying protective garb; 4. Takes and records medical and dental histories and vital signs of patients; 5. Preparing instruments, materials to be used; 6. Take digital dental x-rays; 7. Assists during dental procedures by handing instruments and other supplies, suctioning, irrigating, etc. as instructed by the Dentist; 8. Assists dentist in management of medical and dental emergencies; 9. Decontaminate, scrubbing, packaging, and sterilizing all instruments; 10. Take alginate impressions and pouring models 11. Instruct patients in oral hygiene and plaque control programs; 12. Provide postoperative instructions prescribed by the Dentist; 13. Clean patient area of dental treatment room, removing instruments and supplies, discard disposable supplies and instruments, and ensuring that the room is ready for the next patient; 14. Perform autoclave cleaning and testing; 15. Ensures that patient records are kept confidential consistent with the Health Center policies and procedures and HIPAA standards; monitors HIPAA compliance within the work environment; MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED, plus prior experience in a dental office or health care setting. Job Type: Full-time Pay: TBD Job Type: Full-time Pay: $17.00 - $25.00 per hour Expected hours: 40 per week Schedule: 10 hour shift Every weekend Monday to Friday Weekends as needed Work Location: In person
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Jersey Mike's Subs is looking for Managers. Become a part of Jersey Mike's vibrant organization! If you like to have fun, banter with people and enjoy sharing your life then working at Jersey Mike’s may be for you. If you enjoy being part of something special, in a strong cultural and spirited environment then bring your energy and come grow with us! An Assistant General Manager responsibilities include: Motivating, developing and coaching their team Work in a fast-paced team driven atmosphere Interface with customers and provide an exceptional experience Perform all tasks related to opening and closing of store Scheduling Inventory Fill in for Manager in all capacities when needed Assist in employee training Qualifications for the job: At least 1 year of restaurant management - Preferred Serve Safe Certification - Required Must have reliable transportation Must be able to maintain a reliable schedule Education: High school degree or equivalent Ability to lift 50 lbs. Able to stand for prolonged periods of time Key Competencies: Excellent Menu and product knowledge Able to communicate effectively with guests Participate in all Jersey Mike's training programs Benefits: Opportunities to grow! Medical/dental/vision benefits Flexible scheduling Paid training 401K plan with company matching for all employees 21+ Referral Bonus program of $200 per referred employee Free employee meals and discounts! Prospect Capital Restaurants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This role is Remote but we are prioritizing applicants from the Washington DC area. About the Roosevelt Institute: The Roosevelt Institute is a think tank, a student network, and the nonprofit partner to the Franklin D. Roosevelt Presidential Library and Museum that, together, are learning from the past and working to redefine our collective future. Focusing on corporate and public power, labor and wages, and the economics of race and gender inequality, the Roosevelt Institute unifies experts, invests in young leaders, and advances progressive policies that bring the legacy of Franklin and Eleanor Roosevelt into the 21st century. The Roosevelt Institute takes on today’s greatest public policy challenges by advancing bold, cutting-edge research and policy ideas. We believe that the future of the American economy and our democracy depends on a new way of thinking about markets and government. Too few people hold too much economic and political power today, and we know that a stronger society is possible if we rectify this imbalance between private actors and the public. With a commitment to transforming corporations, restructuring markets, reviving democratic institutions, and reimagining the role of government, our work moves our nation toward a more resilient, equitable, and green future. Our Culture At Roosevelt, we recognize that the culture of the workplace and opportunities for career growth and development are important to all. We believe that diversity of background and experience among our people make our work to rewrite the rules of our social and economic realities stronger. Roosevelt is an equal-opportunity employer. As affirmed in its policies and practices, the organization considers all applications for all job classifications without regard to race, color, creed, national origin, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, military status, height and weight, genetic predisposition or carrier status, arrest record, or other legally protected status. We strongly encourage people with diverse work and life experiences, diverse educational backgrounds, and diverse cultures to apply. What You’ll Do Working closely with the development team, executive team, and other senior staff at the Roosevelt Institute, the Donor Engagement Manager will play a key role in ensuring best-in-class cultivation and stewardship for Roosevelt’s funders. Responsibilities include: developing and executing cultivation and stewardship strategies for major individual and institutional donors, staffing principals for meetings and events, managing the individual giving pipeline, prospecting, and other related activities. The Donor Engagement Manager will report to the Director of Development. This is a non-management, unionized, individual contributor role. Essential Functions and Responsibilities Cultivation and Stewardship - Develop and execute donor engagement strategies, including supporter emails, cultivation events, and funder briefings - Work with development and external relations teams to craft donor-facing materials as needed - Regularly engage Roosevelt’s program and communications teams to identify programmatic work, projects, and events to leverage as opportunities to engage donors and prospects - Keep abreast of current events and other important items related to Roosevelt’s work on political economy to seek out opportunities to highlight our work to key audience Principal Staffing - Lead on prepping principals for major donor meetings, conferences, and speaking engagements, including coordinating scheduling, prospect research, and agenda-setting - Accompany principals to meetings as needed, taking notes and managing relevant follow-up Individual Giving - Manage the individual giving pipeline in service of raising $2 million from individuals in 2024 - Track donor engagement closely and manage up to senior staff to ensure best-in-class donor stewardship - Identify key prospects, manage prospect research, and prioritize them for pipeline building - Create stewardship plans and giving goals for mid-level and major donors based on alignment, giving history, and relationships - Manage the spring and end-of-year giving campaigns What You’ll Have - Minimum of 3–5 years experience in fundraising for nonprofit organizations or campaigns - Experience cultivating relationships in policy organizations, labor unions, political campaigns, or movement groups - Familiarity with the progressive ecosystem strongly preferred - Track record of experience with a wide range of donors, from modest contributors (<$1,000) through to major donors (five to six figures) - Excellent oral and written communication skills - Demonstrated experience managing multiple projects simultaneously and thriving in a deadline-driven environment - Ability to collect, synthesize, and process information quickly and with accuracy - Understanding of the philanthropic and political environment and best practices in fundraising - Strong customer service orientation that centers donors as a critical part of mission-driven work - Highly organized, with outstanding attention to detail - Experience using donor databases like Salesforce, Raiser’s Edge, etc. Not sure if you meet all the qualifications? Please apply! We know talent comes in many forms. Join our team and help envision a new equitable future for all. The salary range for this role is $67,936 – $85,000 annually. The Roosevelt Institute offers excellent benefits that include 100% paid medical, dental, and vision for employees and 80% paid for dependents; life insurance; vacation; personal and sick time; paid parental leave; professional development; healthcare, dependent-care, and commuter FSA; and a 403(b) retirement plan with up to 4% contribution. INTERESTED CANDIDATES MUST SUBMIT A RESUME AND COVER LETTER TO BE CONSIDERED. Link to apply: https://easyapply.co/job/donor-engagement-manager-8?rcid=idealist or go to our website: www.rooseveltinstitute.org.
For our Customer Service Call Center Reps it's all about helping others. We're looking for people with strong communication skills and a knack for problem-solving to join our call center team and support our customers. We'll provide you with training and a solid base of insurance knowledge so that you can feel confident you're providing the best possible customer service. Whether answering questions about billing, explaining policy coverage or assuring available products are offered, you'll be the voice of Progressive to our customers. You'll have the support of a collaborative team, which includes ongoing coaching and development. Start Date: ASAP Duties & Responsibilities: - Build trust by understanding the unique needs of our customers, and resolving those needs effectively and efficiently - Help customers with insurance needs like adding/or processing renewals, cancellations, reinstatements, and payments Qualifications: - One or more years of college education or relevant work experience - Work or educational experience must include: - Customer service, sales and/or influencing others - Fast paced and changing environment - Multitasking and time management skills - Effectively communicating verbally and in writing Benefits & Perks: Benefits for eligible employees include: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts annual given a car ( This is to help to Motivate staff towards commencement ) Apply now to find a job you'll love! Equal Opportunity Employer Additional Information Job Status/Type: Full Time & Part time Employee Job Category: Customer Support/Client Care Reference Code: 132636