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What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.
POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"
HR Assistant - New York City Office [Full Time Hybrid] Excellent opportunity to join a fast-growing and prestigious IT Services company with a Fortune 100 client base. In this fast-paced environment, you will coordinate field technician activities nationwide for a wide variety of technical tasks including but not limited to PC Installation, Network Management and System Upgrades. You do not have to be technical to succeed in this job! Successful candidates will have strong Microsoft Office skills, the ability to multitask and stay organized in a fast-paced environment along with strong written and verbal communication skills. And a great attitude! Compensation range $40K - $42K annually based on experience Full Medical Benefits Paid Vacation and Holidays
Job Title: Executive Assistant (Full-Time, Remote) Company: Clarity Media Group Location: Remote About Us: Clarity Media Group is a New York-based boutique communications training firm dedicated to empowering individuals and global organizations through effective communication strategies and tailored coaching services. We are seeking a proactive and detail-oriented Executive Assistant to support our team and contribute to our mission. Position Overview: As an Executive Assistant, you will play a vital role in ensuring the smooth operation of our executives’ daily activities. You will manage the calendars and travel arrangements for 1-2 executives, including our Founder & CEO. This position requires a highly organized individual with exceptional interpersonal and written communication skills. A successful candidate has the ability to be both customer and executive-focused, adaptable to varied internal and external needs, and driven to enhance the holistic service experience through effective communication, problem-solving, and attention to detail. Key Responsibilities: - Manage complex calendars, scheduling meetings, and coordinating appointments for executives, and proactively resolve scheduling conflicts as they arise. - Arrange and coordinate domestic and international travel logistics, including flights, accommodations, transportation, itineraries, catering, vendors, etc.. - Ensure the executive’s time aligns with their priorities through a comprehensive understanding of the business, key stakeholders, and required collaboration. - Serve as a liaison between executives and internal/external contacts - Maintain confidentiality and professionalism in all interactions. - Assist with special projects and administrative tasks as needed. - Maintain existing standard operating procedures and checklists, recommending process enhancements as necessary. - Foster consistent and efficient interactions with colleagues across the company, demonstrating poise and tact under pressure while handling matters with sound judgment and respect. Qualifications: - Ability to work Eastern Time Zone, with experience managing calendars and scheduling across multiple time zones - proven experience in both B2B and B2C environments a plus, demonstrating a strong commitment to delivering outstanding service. - Proven experience as an Executive Assistant or in a similar administrative role. - Strong organizational skills and the ability to manage projects with varying levels of priority, effectively. - Excellent written and verbal communication skills. - High proficiency in Microsoft Office 365 Suite, including Outlook, Excel, Word, and OneDrive. - Experience and/or willingness to work within the Zoom video conferencing platform, Slack, Airtable, and other IT programs as required. - Strong interpersonal skills and the ability to build relationships with diverse individuals. - Ability to work independently in a remote environment while maintaining an acute attention to detail and high productivity. - Maintain a strict level of confidentiality and exhibit sound judgment in handling sensitive information. Why Join Us? At Clarity Media Group, you will be part of a dynamic team committed to excellence. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the communications field. You will also have exposure to our impressive client roster and intellectually stimulating projects. Application Process: If you are a motivated professional looking to join a passionate team, we invite you to apply.
PLEASE READ BEFORE APPLYING!!!! We are looking for enthusiastic and energetic candidates that must be able to work in a team. You must be responsible and come on time for your shifts. You will be handling sensitive and precise information, which requires focus and responsible manners. We are searching for someone who is looking for a full time opportunity and is reliable to work around our schedules. Your responsibilities will be: Follow sales, record sales, coordinate runners and sales agents, cover front desk when needed, answer phone calls, respond to emails, you will be fulfilling orders, picking up deliveries. Being able to coordinate with our team is a must and it is very important that you can follow directions given to you. If you have theater experience and front desk experience is a plus. NDA will be signed! Job Type: Full-time Pay: $18.00 per hour
Interviews - We will reach out to our potential candidates to coordinate a date and time for an interview via chat function. Please note that we are not accepting walk-in interviews due to overwhelming number of responses. Thank you for your understanding! Sakagura 酒蔵 Sakagura is a speakeasy Japanese restaurant located in the heart of Manhattan, and was established in 1996. We carry over 200+ variety of sake, and serve a traditional Izakaya style dishes. Position Details: Server Pay rate: $10.65 + Tip Job Summary: We are seeking an experienced server who has both an experience with Japanese cuisine and sake to join our team. We are looking for a passionate team member who is able to work quick paced work environment while still being able to provide exceptional service to our dining guests. Some duties include: - Taking orders for food and drinks - Communicate with other servers, bussers, food runners, host/hostess, and kitchen staff for an efficient operation - Being able to answer any questions guests may have on Japanese cuisine - Being able to recommend, sell, and answer questions on sake - Utilize POS system for transactions - Be knowledgeable and mindful of food allergies and special dietary restrictions - Collaborate with other staff members to ensure a positive and memorable dining experience for our diners Required skills: - Has an extensive knowledge of sake, and/or has worked with sake extensively - Has an extensive or an adequate amount of knowledge in Japanese cuisine (especially Izakaya style cuisine) - Has an experience working as a server, preferably in an upscale establishment - Has an experience with POS payment system Preferred Skills: - Able to multi-task in a busy work environment - Be open to constructive criticism to better your service - Be a team player on the floor as it can get very hectic - Be always willing to learn! - Experience with Japanese language/bilingual with Japanese and English is a HUGE plus
Since 2001, Shobha has aimed to be the leading global destination for hair removal by continuously elevating the client experience. In a fast-paced world where customer service often falls short, we prioritize quality and constant improvement across our team, services, and products. Renowned for our consistency and client care, we’ve earned numerous accolades, including "Best Bikini Wax" by New York Magazine and Allure’s "Best Brow Treatments" in America. Our loyal clientele continues to recognize this across our four NYC and two DC-area salons. Are you a master of creating memorable client experiences? Do you have a sharp eye for detail, a passion for sales, and the ability to make every client feel like they’re the most important person in the room? Shobha is looking for a Customer Service Coordinator with polished skills who thrives in a fast-paced environment and knows how to take customer service to the next level. Here’s a peek at how you’ll help create a phenomenal experience for both our clients and team: Be the face of our salon—greeting clients with warmth and enthusiasm. Crush those sales goals by offering our service packages, memberships and products with excitement! Taking charge of the opening and closing routines—because a great day starts and ends with you! Manage appointments, keep client records up to date, and ensure every client has a flawless experience. Be our problem-solving hero—address client concerns with care, respect, and that golden touch! Maintain our salon’s fabulous appearance (Yes, this could include snow shoveling!). Keep inventory stocked and our shelves looking neat and clean. Hold the team to Shobha's high standards of excellence. Skills You'll Need: 1+ years of experience in retail, salons, hospitality, restaurants, or customer service (Sales is your superpower). A flexible schedule—because great things happen on weekends too! Amazing attention to detail (seriously, it's a must!). You're reliable, responsible, and ready to get things done. A true team player—no task is too small, no challenge too big. Ability to thrive under pressure and keep things cool, calm, and collected (we call it "putting out fires"). Zenoti experience is a plus, but if you haven’t used it, no worries—we’ll teach you! Bonus Points: You can lift 20 lbs like a champ. Standing for long periods doesn’t phase you. You have legal authorization to work in the U.S. Perks & Benefits: Salon discounts for you & your friends and family Commuter benefits Paid and unpaid time off We celebrate you—birthdays, anniversaries, and all the good stuff! A close-knit team that feels like family …and so much more! If you’re excited to join a place where you can shine, grow, and make a difference, then we can’t wait to meet you! ✨ Job Type: Full-time Pay: $20.00 per hour
Faster than ChatGPT, smarter than your teacher, more creative than Kahoot... It's a bird...It's a plane...It's...SUPERTUTOR! Role Description This is a remote Marketing Intern role. The Marketing Intern will assist in the day-to-day tasks of the marketing department, including conducting market research, sales support, creating marketing strategies, customer service, and other related duties as assigned. This is a paid internship position with the potential for growth within the company. Qualifications Strong communication skills, both written and verbal Experience in market research and analysis Ability to support sales efforts and coordinate marketing campaigns Familiarity with marketing strategy development Customer service skills and ability to interact with clients Ability to work independently and as part of a team Previous internship or work experience in marketing or related field is a plus • Pursuing a degree in Marketing, Communications, Business Administration or related field Compensation: • 50% monthly recurring commissions per