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Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups. Attend monthly Community board, NYPD and other stakeholder’s meetings to promote program, center activities or events. Monitor and recruit interns and volunteers Monitor and document client progress toward service plan goals. Will increase Pyramid Community Service Program community engagement and assist Director with creating engaging programming to enhance Pyramid Community Service Program awareness. Will conduct in-house audits on files and facility to make sure we complies with DOH and DYCD. Document all interactions with, or on behalf of, clients. Build community partnerships to strengthen center’s community resources. Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry. Answer telephones, take messages and direct calls to the appropriate parties. Report to, and meet with, supervisor on a monthly basis. Complete program reports on a monthly basis or more frequently as required. Assist with special projects as required. Perform additional duties as assigned by Director. QUALIFICATIONS High School diploma or equivalent credential required. A minimum of 1-years of relevant work experience. Proficiency in English required; proficiency in a second language preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.