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  • Director of Outlets
    Director of Outlets
    3 days ago
    $160000–$175000 yearly
    Full-time
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • Restaurant Manager
    Restaurant Manager
    3 days ago
    $80000–$85000 yearly
    Full-time
    Midtown West, Manhattan

    The PM Restaurant Manager for ARVA Italian Restaurant with FB 575 LLC will oversee and maintain all aspects of operation in the dining room while exceeding guests' expectations for quality of the product and service. The Restaurant Manager ensures that all policies procedures and standard operating procedures are effectively maintained at an optimum level. This position has an annual salary of $80,000 - $85,000. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: • Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs, • Run daily line-up and communicate pertinent information to the Food and Beverage staff, • Train, evaluate, and schedule all restaurant staff, • Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory, • Inspects all areas of the restaurant to ensure standards of service are maintained, • Handle guest complaints or questions in a professional manor, • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time • Inform the kitchen of any special requests or needs • Record and pass on useful information to the host/hostess such as special occasions, etc. • Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner, • Enforce established guidelines and policies of the company, • Implement new menus and promotions such as holiday and special event promotions, • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations, • Attend all meetings and trainings assigned, • Prepare and print menus as required, • Assist in computing and sending daily reports, • Greet all guests, colleagues and clients in a professional and friendly manner, • Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales, • Support the leadership team in the development and training of all team members, • Coach and mentor individual team members to develop their skills and maximize performance, • Motivate and be proactive in encouraging team commitment and spirit, • Ensure appearance of team members is according to company grooming standards, • Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible, • Performs a variety of other duties as assigned by management QUALIFICATIONS • 5 years' experience in a luxury hotel environment or similar role in restaurants or food and beverage, • Must have open availability and be able to work weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail and extensive service knowledge, • Must have good knowledge of food preparation, wine, and spirits, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • TIPS, ServSafe Certified, • Department of Health and Hygiene Certified

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  • Retail Sales Assistant
    Retail Sales Assistant
    10 days ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    This position is based at the DOVIANA’s Soho and West Village locations, requires in-person attendance, part time or full time from 11am to 7pm. About Doviana: Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Operations: Help customers check out Support a memorable and customized customer service experience Organize merchandise and displays Answer customers questions regarding to merchandise, brands, etc. Help customers with permanent jewelry selection and make permanent for customers. Help make informed suggestions that affect the service, and productivity of the store. Help support appointment with influencers Help contribute to social media content Clean and organize the showroom/store Comfortable with technology and learning new forms of POS Facilitate the checkout process through POS

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  • AM Server
    AM Server
    3 days ago
    $17 hourly
    Part-time
    Midtown West, Manhattan

    The AM Server maintains all dining room environments and equipment. The AM Server is responsible for ensuring the dining room is clean and tidy, assisting guests when they have questions about the menus/wine list, taking guests' orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Review menu for changes and specials • Always provide excellent service to all of our guests • Review your workstation and your mise en place, make sure all is up to par before you start your shift • Set tables and stations up to company standards • Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless • Take guest food and beverage orders • Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails • Review soigne/cheat sheet before approaching the table • Mark tables appropriately to food order for each course • Always confirm order with the guest and double check accuracy of order before sending to the kitchen • Follow SOP's on placing orders with allergies and dietary restrictions • Set up tables according to hosts' communication • Enter all sales in POS without errors. Double check list of items before "sending" • Be responsible for making decisions during absence of management with the needs of the guest in mind • Make sure that all products served are accounted for on the final bill before presenting to the guest • Set the pace and direct the flow of service • Upkeep and clear tables between courses throughout the meal • Support the server assistant as needed to secure service to our guests up to our standards • Verify guest satisfaction with each table during each course served • Anticipate guest needs, where guests will never have to ask for anything • Wish each guest a warm welcome and farewell and thank them for coming • Ensure all closing side-works are thoroughly completed • At the end of the shift deliver all checks and report to the appropriate place according to the rules • Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized • Following the posted opening and closing duties and side-work sheet • Generate a good atmosphere • All other responsibilities assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • 3 years' experience in a luxury hotel environment or similar restaurant or food and beverage setting, • Must be available to work 6am-3pm, • Must have open availability and able to work weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • TIPS and ServSafe Certified

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  • Piercer/Stylist
    Piercer/Stylist
    26 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person

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  • 𝒎𝒂𝒔𝒔𝒂𝒈𝒆 𝒕𝒉𝒆𝒓𝒂𝒑𝒊𝒔𝒕
    𝒎𝒂𝒔𝒔𝒂𝒈𝒆 𝒕𝒉𝒆𝒓𝒂𝒑𝒊𝒔𝒕
    1 month ago
    Full-time
    East Flatbush, Brooklyn

    🌟 Role of the Esthetician at BodySiac 1. Client Care & Consultation Conduct in-depth consultations to understand client goals, health history, and treatment preferences. Provide professional recommendations tailored to non-invasive body contouring, lymphatic drainage, detox, and recovery needs. Ensure every client feels welcomed, informed, and comfortable before, during, and after services. 2. Service Delivery Perform BodySiac’s specialized treatments (body contouring, post-op care, sculpting, wraps, drainage massages, etc.) following company protocols. Maintain high standards of hygiene, safety, and comfort during all procedures. Track and monitor client results, adjusting service plans as needed. 3. Education & Empowerment Educate clients on aftercare routines, lifestyle habits, and BodySiac’s wellness philosophy. Introduce clients to membership options, packages, and BodySiac-exclusive products. Encourage clients to document progress (photos, journals, or progress tracking tools). 4. Sales & Business Growth Upsell and cross-sell BodySiac services, VIP memberships, and retail products. Support promotional campaigns, special offers, and client loyalty programs. Help expand BodySiac’s reputation through excellent service, referrals, and positive client experiences. 5. Team & Brand Alignment Collaborate with other team members to deliver a luxury, consistent BodySiac experience. Uphold BodySiac’s brand image—professional, luxurious, results-driven. Contribute to ongoing training, innovation, and maintaining the highest industry standards. 6. Compliance & Professionalism Follow state esthetics regulations, sanitation laws, and BodySiac’s internal policies. Maintain certifications, licenses, and continued education in esthetics and body treatments. Protect client confidentiality and uphold ethical standards.

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  • Sales and Marketing Assistant
    Sales and Marketing Assistant
    2 months ago
    $60000–$65000 yearly
    Full-time
    Manhattan, New York

    UNISON JEWELRY is seeking a dedicated and enthusiastic Assistant to support our sales and marketing initiatives. This role is ideal for an individual eager to develop their career in a dynamic and creative environment within the luxury jewelry sector. Key Responsibilities: • Assist in the development and execution of marketing campaigns across various channels, including social media, email, and digital advertising., • Support the sales team by preparing presentations, proposals, and marketing materials for clients., • Conduct market research to identify new sales opportunities and trends in the jewelry industry., • Manage and update customer databases, ensuring accuracy and completeness., • Coordinate and organize marketing events and promotional activities., • Monitor and analyze the performance of marketing campaigns, providing reports and insights., • Provide administrative support to the sales and marketing departments as needed. Qualifications: • Strong interest in sales and marketing, particularly within the luxury goods or jewelry industry., • Excellent communication and interpersonal skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Ability to work independently and as part of a team., • Detail-oriented with strong organizational skills., • A proactive and positive attitude with a willingness to learn.

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  • Luxury Suiting Sales Specialist
    Luxury Suiting Sales Specialist
    2 months ago
    $55000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Overview Manolo Costa is a family-owned business that has specialized in custom suiting for over a decade. We're looking to make big moves in the coming year, and we need a sales specialist to help us get there. Being a small business, we're looking for a team-player. If you have experience in the menswear industry and are looking to grow alongside our established UES brand, we'd love to hear from you. Duties -Generate sales from both returning and new clientele -Execute fittings with a warm demeanor and sartorial know-how -Become well-versed in our offering -Keep the showroom tidy and in order -Process sales in our database -Follow-up with clientele (we pride ourselves on our personal touch) Requirements -2 years of clerical experience -2 years of menswear sales experience -Must know how to take measurements for suiting -Familiarity with Microsoft Suite and G-Suite To get a better sense of who we are and what we do, feel free to visit us at . Job Type: Full-time Benefits: Employee discount Paid time off Sick time Paid holidays Application Question(s): • Are you able to work Saturdays?, • Please tell us why you're passionate about menswear and what steps you would take to help build our client base. Experience: Clerical: 2 years (Required) Luxury Menswear Sales: 2 years (Required) Google Suite: 3 years (Required) Work Location: In person

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  • Spa Associate (Front Desk)
    Spa Associate (Front Desk)
    2 months ago
    $18–$20 hourly
    Part-time
    Carle Place

    Spa Associate (Front Desk), Statera Reporting to the Spa Director, Statera is seeking a Spa Associate. The qualified candidate will facilitate front desk operations and customer service support. This individual will assist the front of house with the spa’s operations and the client experience. About us Statera, a modern wellness spa, is in the heart of Long Island's hottest shopping district (near Roosevelt Field Mall). We believe in the importance of bringing our minds and bodies back to balance. Our mission is focused on reestablishing that connection through, luxury spa services. Services are curated carefully for each client: Facials, Body treatments, Massage therapy, Stress relief treatments, Laser hair removal, And more... ESSENTIAL DUTIES AND RESPONSIBILITIES: • Adhere to all operating procedures (set forth by Spa Director), • Maintain cleanliness and overall appearance of spa, • Answer phones/Return missed calls, • Monitor incoming emails/Respond to customers, • Schedule all services and up sell when appropriate, • Provide excellent customer service to all guests entering and leaving, • Knowledgeable of the menu, products, and services available at Statera, • Answer questions about treatments, memberships/packages (when applicable), products and all services, • Direct technical questions to the Spa Director, • Review the day’s schedule of appointments, • Note cancellations for AM and PM to follow up, • Direct guests to complete intake forms or consent forms, • Take care of all payments for services rendered, • Check out guests and book return visit, • Call guests to confirm appointments for the following day, • Support Spa Director with inventory and time sheets if needed, • Perform open/close procedures, • Adhere to dress code set by Statera and maintain personal appearance/ cleanliness, demonstrating optimal health and wellness, • Excellent phone etiquette and communication skills, • Proficient in iOS/Mac, including MS Office Suite (preferred) Passion for beauty, wellness, and skincare is preferred Our staff members will enjoy competitive pay inclusive of a commission structure and exclusive Beauty & Wellness Perks! Come experience Statera and reset your career with us. Serious Inquiries Only! Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule Shift: • Day shift, • Evening shift, • Morning shift Work Location: In person

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