BANQUETS SET UP PERSON Temporary
3 days ago
Miami
Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls Become • We go where you want to go, • Achieve both career goals and life goals, • Adapt and grow, • Thrive on challenge and growth Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Hourly Schedule: Full-Time Position Type: Non-Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! Job Summary: Complete the final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to the correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period or an entire work shift. Perform other reasonable job duties as requested by Supervisors. Job Family Core Work Activities Safety and Security • Report work-related accidents, or other injuries immediately upon occurrence to the manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets by company policies and procedures., • Protect the privacy and security of guests and coworkers., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Address guests' service needs in a professional, positive, and timely manner., • Assist other employees to ensure proper coverage and prompt guest service., • Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. Communication • Speak to guests and co-workers using clear, appropriate and professional language. Working with Others • Support all co-workers and treat them with dignity and respect. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period or an entire work shift., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. General Food and Beverage Services • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures., • Assist your and other departments when needed to ensure optimum service to guests. CRITICAL COMPETENCIES Interpersonal Skills Team Work Diversity Relations Customer Service Orientation Personal Attributes Dependability Presentation Safety Orientation Positive Demeanor Physical Abilities Physical Strength Stamina Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. If you’re looking to make a measurable impact in a Luxury Hospitality organization, we’d love to hear from you.