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Job DescriptionJob Summary: The Communications Manager serves as the primary writer and content lead for the organization and is responsible for the development, accuracy, and timely delivery of all institutional communications. This role oversees written content across web, social media, and print platforms and ensures alignment with organizational priorities and brand standards. The Director manages both planned editorial calendars and rapid response communications, consistently delivering high quality work under pressure and within short turnaround timelines. Primary Duties and Responsibilities: • Serve as the lead writer for organizational communications, including press releases, annual reports, executive communications, and promotional materials., • Develop and oversee content for the website, social media platforms, and print publications., • Ensure accuracy, clarity, consistency, and alignment with institutional messaging and brand standards., • Manage editorial planning processes, balancing long range projects with urgent communications needs., • Establish and enforce editorial standards and quality control processes., • Supervise and provide direction to ensure cohesive messaging, strong visual identity, and effective digital and print content delivery., • Coordinate content production timelines across writing, design, and web publishing functions., • Respond to time sensitive and high visibility requests with professionalism and sound judgment., • Monitor performance metrics related to engagement and visibility and adjust content strategies as needed., • Support crisis and executive communications when required. Minimum Qualifications Educational/Training Requirements: • Bachelor’s degree in Journalism, English, Public Relations, Mass Communications or related fields, • Excellent written communication skills Experience: • Five (5) years of communications experience in a library, museum, or nonprofit organization, with responsibility for executive communications, media relations, publications, special events communications, and brand stewardship, • Demonstrated high-quality writing skills, • Demonstrated project management skills Knowledge, Skills and Abilities: • Strong strategic thinking skills, • Demonstrated ability to create high quality work, • Business and creative writing, public speaking, and presentation skills, • Ability to align communications planning and execution to achieve organizational priorities,, • Proven ability to translate concepts into messages for a variety of audiences, • Ability to prioritize, manage multiple tasks, and meet deadlines, • Analytical, interpersonal, and oral and written communication skills, • Ability to work independently and as a member of a team and to foster a team environment; delegate and direct the work of others, • Ability to negotiate conflict among users and staff, • Ability to problem solve (identifying, exercising good judgment, solving), • Ability to take initiative and be accountable for results, • Working knowledge and demonstrated application of current and emerging communication technologies, • Working knowledge of the Adobe Creative Suite, • Knowledge of the media including print, broadcast, and online, • Ability to generate and effectively apply new innovations, • Ability to plan projects and coordinate resources to deliver effective marketing campaigns on time and within budget, • Effective collaboration skills to work successfully with internal and external stakeholders, • Ability to find errors and anomalies in publications Physical Demands: • Physical demands are typical of similar jobs in comparable organizations. Work Environment: • The work environment is typical of similar jobs in comparable organizations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Senior Content Writer Remote in ET or CT time zone, Atlanta preferred Direct Hire The Senior Content Writer will work collaboratively as a part of the creative team to primarily support our advice and service products. This role will be responsible for creating bold, strategic, and persuasive copy for various types of media, including advertising campaigns, video scripts, UX copy, advice articles, product naming, web copy and more. The ideal candidate should have a strong understanding of storytelling techniques and the ability to write messages that align with our brand identity. Responsibilities: • Participate in all phases of creative and content development, from initial ideation to drafting, review, and completion of content., • Concept and write short-form and long-form content across a variety of media including print, digital, video, social, email, experiential, and more., • Collaborate with UX/UI team to develop clear and concise in-product (UX) copy for digital products., • Work closely with the SEO team to optimize copy for digital channels., • Copyedit advice and learning content developed by medical and legal faculty., • Develop and assist in corporate communications including press releases., • Provide copywriting assistance for corporate or executive-level initiatives as needed., • Deliver work that reflects a careful attention to detail ensuring that all specific legal and brand guidelines are observed., • Assist in evolving the company's brand, voice, and tone and help maintain brand and messaging standards as needed., • Continually research and stay up to date on our products, services, audience, competitors, and industry., • Develop messaging and content for external audiences, including website and blog, email communications, etc., • Support and execute the customer communication strategy and content development., • Edit new and existing content for various channels and audiences., • Assist in developing messaging and best practices for the distribution of assets and campaign. Required Experience & Qualifications: • A Bachelor's degree, preferably in English, Journalism, Marketing or communications, • 5-7 years of experience desired but would consider other candidates with the appropriate skill level., • Superior creative writing and grammar skills with proven ability to develop content into a logical, concise, and compelling narrative., • A strong portfolio showcasing ability to think conceptually and creatively., • Openness to a rapidly changing and growing environment in which teams, processes, and priorities are evolving regularly., • Versatility to write for both traditional marketing projects and digital / UX projects., • Ability to produce solutions that are on strategy and on brand., • Basic understanding of SEO and writing meta data, keywords, and alt text., • A self-starter that’s able to work both independently and collaboratively on multiple projects concurrently., • Must have strong organizational skills and critical attention to detail., • Knowledge of MS Office applications including Word and PowerPoint., • Proficiency in Adobe Creative Suite is a plus., • Experience in the insurance or finance related industry a plus.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Health insurance, • Paid time off Job Title: Capture Manager & Proposal WriterLocation: Remote / Hybrid (Atlanta, GA or Texas preferred) Reports To: Director of Business Development or Managing Partner Overview:The Capture Manager & Proposal Writer leads and coordinates business development efforts across state, federal, local government, commercial, and hospital clients. This individual identifies, qualifies, and captures new contract opportunities while developing high-quality, compliant, and competitive proposals that align with organizational growth strategies. Key ResponsibilitiesCapture Management: • Research, identify, and qualify opportunities across government (state, local, federal) and commercial/hospital markets through RFP databases, procurement portals, and industry intelligence tools (e.g., GovWin, SAM.gov, BidNet, etc.)., • Develop and execute capture strategies including win themes, competitive positioning, pricing strategy, and teaming., • Engage with potential clients, partners, and stakeholders to gather intelligence and establish relationships that support winning proposals., • Lead pre-proposal planning, including pipeline development, bid/no-bid decisions, and resource alignment., • Coordinate with internal teams and partners on capture plans, schedules, and gate reviews to ensure accountability and progress toward submissions.Proposal Development:, • Manage end-to-end proposal process from RFI and RFP analysis to submission ensuring compliance, accuracy, and timely delivery., • Write and edit technical, management, and past performance narratives tailored to each client and solicitation., • Develop persuasive, clear, and compliant content that reflects an understanding of client objectives, requirements, and evaluation criteria., • Coordinate inputs from SMEs, recruiters, and leadership teams to create complete and competitive proposals., • Maintain a proposal library, including templates, resumes, project write-ups, and boilerplate content for reusability and efficiency., • Work closely with design and marketing teams to ensure visually polished and professional submissions.Business Intelligence & Relationship Management:, • Maintain a robust pipeline of opportunities across target sectors, tracking through tools such as Monday.com, HubSpot, or internal CRM/ATS systems., • Monitor competitor landscape and identify strategic teaming or subcontracting opportunities., • Support relationship building with agency procurement officers, prime contractors, and hospital administrators., • Contribute to post-submission debriefs, lessons learned, and continuous improvement of proposal processes.Required Skills & Experience:, • 5+ years of experience in capture management, proposal writing, or business development within government contracting, healthcare, or professional services., • Proven success developing and winning proposals for state and local agencies, federal contracts (GSA, DoD, DHS, etc.), and/or hospital systems., • Strong understanding of procurement processes, contract vehicles, and compliance requirements (e.g., RFP, RFQ, IFB, IDIQ, BPA)., • Exceptional writing, editing, and communication skills with attention to detail., • Experience with proposal management tools (e.g., RFPIO, Loopio, SharePoint, GovWin, Canva, Adobe, Word templates)., • Knowledge of pricing, staffing plans, technical volumes, and past performance documentation., • Ability to manage multiple concurrent deadlines in a fast-paced environment.Preferred Qualifications:, • Experience supporting proposals for staffing, IT, healthcare, or professional services contracts., • Familiarity with HUB, WOSB, DBE, or MBE certification programs and utilization in public sector proposals., • Experience working with hospital systems (e.g., public health departments, academic medical centers)., • Bachelors degree in Communications, English, Business, or related field., • APMP certification (Association of Proposal Management Professionals) preferred.Key Competencies:, • Strategic thinker with a sales-oriented mindset, • Excellent time management and organizational skills, • Collaborative leadership and communication across departments, • Strong research and analytical capabilities, • Results-driven with a focus on measurable outcomesPerformance Metrics:, • Pipeline growth and qualified opportunity conversion, • Win rate percentage and proposal quality scores, • Timely, compliant submissions across all sectors, • Internal stakeholder satisfaction and team alignment Flexible work from home options available.

Job Description This is a remote role Happy Returns is seeking a highly organized Marketing Manager to help grow and support our partner ecosystem. This role will lead key partner marketing initiatives including announcements, collateral, case studies, enablement materials, events, and partner-facing web experiences. The Marketing Manager will also support partner and retailer engagement through training sessions, customer visits, presentations, and events that communicate the value of Happy Returns. This is a hands-on role for a marketer who can balance strategy and execution. The ideal candidate is comfortable building partner-facing content, supporting product launches, coordinating events, and ensuring partners have the tools, messaging, and training they need to succeed. The ideal candidate has 5+ years of experience in partner marketing, B2B marketing, channel marketing, sales enablement, business development, or related fields, preferably within logistics or ecommerce. They are a strong writer, effective communicator, and detail-oriented project manager who thrives in cross-functional environments spanning marketing, sales, partnerships, product, and operations. What you'll do: • Lead partner marketing programs across announcements, product launches, enablement, case studies, collateral, events, and partner communications, • Create and maintain partner-facing materials including one-pagers, presentations, sales resources, training content, case studies, and 3PL collateral, • Manage end-to-end case study development, including interviews, drafting, approvals, and promotion, • Plan and support partner events and experiences including industry events, partner dinners, hub tours, customer visits, and retailer meetings, • Support partner and retailer conversations through presentations, enablement materials, tours, and customer-facing content that communicate the value of Happy Returns, • Build and manage partner training and enablement programs, including educational resources, scripts, and ongoing content updates, • Lead ongoing improvements to the partner website and ensure content remains accurate, relevant, and up to date, • Identify creative opportunities and channels to communicate partner updates, insights, and initiatives Who you are: • Comfortable participating in partner and retailer presentations, tours, and in-person meetings with external audiences, • Effective writer and communicator who can create clear, polished materials for internal and external audiences, • Strategic but hands-on marketer who is comfortable owning projects from planning through execution, • Creative thinker who can identify better ways to communicate updates, learnings, and initiatives across different channels and formats, • Strong project manager who can manage multiple workstreams, stakeholders, timelines, and deliverables at once, • Collaborative partner to sales, partnerships, product, operations, and the broader marketing team, • Detail-oriented, proactive, and comfortable working in a fast-paced environment where priorities may shift, • Confident in creating partner collateral, case studies, presentations, training materials, web content, and event materials Requirements: • Bachelor’s degree in Marketing, Communications, Business, or a related field, • 5+ years of non-internship marketing experience, • Comfortable presenting information and facilitating conversations with partners, retailers, and external audiences in both virtual and in-person settings, • Strong writing, editing, and communication skills, • Experience creating marketing collateral, sales enablement materials, partner-facing resources, presentations, or web content, • Experience managing cross-functional marketing projects from planning through execution, • Ability to translate complex products, features, and initiatives into clear, compelling, easy-to-understand content, • Familiarity with e-commerce, logistics, retail, SaaS, and/or supply chain, • Proficiency with ChatGPT, PowerPoint, Word, and Excel, • Ability to travel up to 30% of the time, including partner meetings, events, retailer visits, hub tours, and conferences Preferred qualifications: • Experience with Asana, Squarespace, and HubSpot, • Lives within driving distance of either Valencia, CA; Southaven, MS; or Shoemakersville, PA

Job DescriptionSunshine Sachs Morgan & Lylis is a leading global communications agency built to navigate the complexities of a hyper-connected world. We represent the icons and innovators shaping culture—from global heritage corporations and high-growth tech startups to the non-profits, creative legends, and visionary founders who define the global discourse. Our expertise spans the full cultural spectrum. We operate at the intersection of entertainment, social impact, corporate reputation, and consumer lifestyle, executing seamlessly across traditional media, social-first outlets, brand partnerships, and influencer ecosystems. Whether we are navigating complex crisis management, elevating advocacy campaigns, or launching global consumer brands, we are storytellers at our core. You may notice our digital presence is purposefully understated. While our clients are global household names, we believe the best work happens when the spotlight stays firmly on those we represent. We fly under the radar by design - preferring to let our campaigns, and our results, speak for themselves. If you're driven, intentional, and ready to do good, we're ready for you! Sunshine Sachs Morgan & Lylis has an immediate opening for a strategic, high-velocity Account Director in our Atlanta office. We are seeking a modern storyteller who thrives on the generalist mentality—someone who is just as comfortable leading a high-growth tech account as they are a consumer launch, a large-scale event, or a social good campaign. You have been in the industry for at least 8 years and are looking for a challenge that rewards your entrepreneurial spirit and your ability to be a jack-of-all-trades. This is a role for a go-getter and a doer with an elite blend of EQ and IQ. You possess the natural gravitas to lead communications and marketing strategies for a diverse roster, counseling clients through the full spectrum of their public-facing persona—including brand partnerships, social media ecosystems, and talent integration. You are cool under pressure, deeply curious about every industry you touch, and excited by the opportunity to grow your skills in an environment where no two days are the same.The Role: • Multidisciplinary Narrative Architecture: Lead account teams and manage projects from start to finish across a diverse roster of 4–6 clients. You architect 360-degree communications strategies that are platform-agnostic, ensuring brand stories resonate across traditional media, social platforms, and cultural touchpoints., • Modern Storytelling & Integration: Act as the bridge between earned media, social strategy, and talent integration. While you may be a PR specialist by trade, you understand how to navigate digital strategy and creator ecosystems to create surround-sound moments for your clients., • Senior Executive Counsel: Build impactful, trusting relationships with clients ranging from corporate startups and media companies to nonprofits and entertainment brands. You provide thoughtful counsel through stressful situations, making the call with confidence and professional poise., • Media & Cultural Authority: Leverage an extensive, multi-vertical media network to secure impactful placements and "out-of-the-box" media moments. You are a leader who still loves the thrill of the win—you still pitch alongside your team and lead by example., • Event & Experience Execution: Plan and execute media-specific events, from high-profile press conferences to influencer activations. You own the strategy and the ground game, ensuring everything from credentialing to on-site media wrangling is handled with total precision., • Business Development & Innovation: Lead new business meetings and craft persuasive, sophisticated proposals. You are an entrepreneurial force, constantly bringing new opportunities, key introductions, and innovative ideas to both your clients and the agency., • Mentorship & Team Architecture: Proactively mentor and teach junior staff. This is incredibly important to us—you are a natural coach who is invested in building a high-performing team and a we, not me culture., • Relationship Driven: You recognize that our business is built on trust and integrity. You lead by example in every interaction—prioritizing transparency, professional poise, and discretion with your team, your clients, and the media.Who You Are:, • The Experienced Generalist: You have at least 8 years of experience in PR and communications, with a proven track record of securing impactful press and developing strategic media plans across multiple industries., • A Proven Team Leader: You have managed a team with direct oversight for at least 2 years. You know how to motivate your staff, ensure goals are met, and provide the kind of mentorship that turns junior talent into A-level performers., • A Modern Strategist: You understand almost all aspects of integrated communications, including social media, creative, and brand integration. You are an outside-the-box thinker who loves a good brainstorm and isn't afraid to rethink traditional concepts., • An Exceptional Storyteller: You are a strong writer—persuasive, concise, creative, and quick. You can take a complex brand mission and translate it into a narrative that compels an editor or an audience to take notice., • Entrepreneurial & Agile: You have an innate curiosity and a desire to make things better. If you have a suggestion for an internal process or a client campaign, you have the drive to see it through., • Highly Organized & Accountable: You excel at managing multiple projects simultaneously with shifting priorities. You take accountability for your work and take genuine pride in over-delivering for your clients.Benefits x PerksWe go well beyond the benefits that you’re looking for like medical, dental, and vision plans, 401(k) with matching, annual merit-based bonuses, PTO, fertility, FSA for medical, childcare, and commuter expenses. Eligible employees at Sunshine Sachs Morgan & Lylis may access these benefits, along with many additional perks including, a flexible work schedule, Work from Anywhere program, Summer Fridays, Wellness Days, and a 4-week sabbatical or trip to celebrate select anniversaries. We love to socialize so, we have collaborative workspaces, some offices even have rooftops, celebrations, networking opportunities, and community volunteering. We frequently mark opportunities to listen, learn and act throughout the year (Juneteenth, Election Day, International Women’s Day, etc.). SSM&L is committed to diversity, equity, inclusion, and ability. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, identity and expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. There’s more!From day one, employees are carefully matched with a mentor to guide them on their path to success. Training and mentoring are a big deal here and since we are into promoting from within, we make sure to provide more than enough tools for you to learn and grow. We are proud to offer training throughout the year on topics for professional growth as well as personal growth. We have also developed a series of teaching workshops that are structured for each level of the company. Sunshiners also take love to take advantage of the monthly Meet the Industry series where industry thought leaders provide valuable insider info on how to work with them and their colleagues.

Job DescriptionPlease do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.Internal Job Title: Vehicle Service Contract Claims Adjuster (I,II, & III) Start: June 2026: Position is Hybrid in Atlanta, Ga (Sandy Springs) Location: US-GA-Atlanta (Hybrid) FLSA: Non-exempt Job Overview: This is not your typical Service Writer role! We are looking for current and former Service Advisors, Technician, or Mechanics who want to take their careers to another level in a professional office environment. If you've always wanted to put your automotive knowledge to a more formal use, then this is definitely the role for you! We need sharp, talented individuals who are effective communicators to quickly identify and efficiently handle warranty related issues within our Vehicle Service Contract Department. This is a key role in our rapidly growing organization and can lead to rapid advancement for you. This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer issues. The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations informing management of any changes. Job Responsibilities: • Handles claims related calls per work schedule performing within defined metrics, • May have to order an inspection when claim is over a certain amount or possible fraud, • Follows proper claims procedures as outlined in training and feedback provided by QA or Supervisor, • Master understanding of clients, agents, and contract terms and conditions, • Understand Exceptions based upon dealership, agent, or client as noted in system, • Support other team members in assisting customers when situation requires involvement, • Escalates “Hot Issues” to team lead, supervisor, or managers when unable to resolve satisfactorily, • Notify Supervisor of any claims in which possible fraud is suspected, • Participates in all training as required to perform the duties of the role, • Takes initiative to resolve an issue rather than allow an issue to continue, • Performs other related duties as required and/or assigned The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: • High School Diploma or equivalent, • Minimum of three years of experience within Automotive Service Industry required (Technician/Mechanic, Service Advisors, Parts Advisor), • Must possess strong Automotive Technical and Mechanical knowledge, • Must have strong computer skills and the ability to troubleshoot and service policy issues, • Must be proficient in Windows and MS-Office Products, • Strong analytical and problem solving skills. Superior verbal/written skills and communications skills, • Good punctuation, spelling, mathematical, grammar and attention to detail, • Strong interpersonal skills essential, • Ability to exercise sound judgment when interacting with customers, • Must be authorized to work in the U.S or Canada, • Must be able to successfully pass a background check Preferences: • Experience in customer service, insurance claims, or call/claims center environment, • College degree, • ASE Certifications, • OEM Certifications Company Benefits: • Medical, Dental, and Vision Insurance, • Flexible Spending Account, • Health Savings Account, • 401(k) Plan with Company Match, • Company-paid Short-Term and Long-Term Disability, • Company-paid Life Insurance, • Paid Holidays and Vacation, • Employee Referral Program, • Employee Assistance Program, • Wellness Programs, • Paid Community Service Opportunities, • Tuition Reimbursement, • Ongoing Training & Personal Development, • And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law

Job Description Company Overview: About Us: Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students. Purpose: Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We're focused on delivering the tools, support, and partnerships that help make that vision a reality. Mission: Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We're reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education. Content Marketing Manager Overview: As we scale, we're looking for a versatile Content Marketing Manager who can balance creativity with impact. In this role, you'll be the dedicated content owner on our marketing team—crafting compelling stories, producing assets that fuel campaigns across every stage of the funnel, and ensuring everything we publish strengthens the Incident IQ brand. You'll thrive here if you're a self-starter with a strategic mindset—someone who can take a theme, run with it, and deliver polished work that moves the needle. Collaboration is key: you'll partner with product marketing, demand generation, and creative teammates to bring ideas to life, while using data and feedback to refine and optimize. The ideal candidate is a strong writer with experience turning complex ideas into clear, engaging content that drives pipeline and positions us as a thought leader in K-12. This role serves as a foundational content position with strong potential to evolve into even more strategic roles as the team grows. This position is hybrid-preferred in our Atlanta office but offers flexibility for remote candidates. Content Marketing Manager Responsibilities: Content Creation • Write, edit, and manage high-quality B2B content across various formats (including but not limited to blogs, articles, whitepapers, guides, success stories, website copy, email, ads, etc.) with proven ability to balance storytelling with measurable marketing impact, • Repurpose existing content into new formats to extend its reach and impact, • Ensure all content is aligned with our brand identity, is in our brand voice, is accurate and engaging, and optimized for lead generation Content Strategy & Planning • Maintain the content calendar aligned to campaigns, product launches, and marketing priorities, • Collaborate with product marketing, demand generation, and creative teams to align content themes, messaging, campaign goals, and content packaging, • Support Demand Generation and campaigns by creating high-impact assets to influence pipeline and conversions, • Stay current with industry and content trends to keep our strategy fresh and effective Team Collaboration • Partner with product marketing, creative services, growth marketing, and leadership to source input and align on priorities, • Work closely with external vendors or freelancers as needed, reviewing deliverables for quality and brand alignment Project Management & Execution • Use project management tools (e.g. Asana) to keep content initiatives organized and on-time, • Create structured brief templates to align with stakeholders & freelancers, ensuring assets meet tone and quality standards, • Manage multiple deliverables while meeting deadlines with minimal oversight Content Analytics & Optimization • Conduct A/B testing on formats, headlines, and topics; optimize content continuously based on performance data and engagement insights, • Work with Demand Gen and Ops teams to track performance and report on content effectiveness across channels, • Use data to refine messaging, formats, and distribution for better results Content Marketing Manager Requirements: • 5–8 years of experience in content marketing, writing, or communications (B2B SaaS or EdTech preferred), • Exceptional writing, editing, and proofreading skills with a strong sense of storytelling and brand voice, • Demonstrated ability to craft thought leadership and narrative content tailored to B2B audiences., • Experience with analytics tools (Google Analytics, Marketo, or similar) and comfort working with performance data, • Strong project management and organizational skills; experience with tools like Asana is a plus, • Ability to collaborate effectively across teams and communicate with clarity and confidence, • Curiosity and adaptability—staying up-to-date on emerging content tools, formats, styles, and platforms Content Marketing Manager Nice to Have: • Familiarity with K-12 audiences, EdTech, or B2B SaaS marketing, especially content that drives pipeline, • Experience with Marketo or another marketing automation platform for content distribution and reporting, • Familiarity with SEO best practices and ability to optimize content for search and lead generation, • Basic understanding of HTML/CSS or CMS publishing workflows (WordPress), • Ability to create light multimedia content (simple graphics in Canva, basic video editing, or podcast scripting), • Familiarity with AI-assisted writing/editing tools and how to use them responsibly, • Experience managing freelance writers and editors What makes Incident IQ different: • We facilitate whole-person growth where employees can develop personally as well as professionally., • We offer an energetic and collaborative environment; everyone's opinion matters!, • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!, • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO). Incident IQ is an Equal Opportunity Employer

Job Description Eberly & Collard Public Relations is a national firm specializing in integrated marketing communications, branding, product positioning, thought-leadership campaigns, event planning, public/media relations, digital marketing, SEO, demand generation, social media, influencer marketing and advertising. Our main office is based in Midtown Atlanta, and our satellite office is located in New York City. Our Atlanta office has an immediate opening for an entrepreneurial, self-starting individual to join our growing team. This entry-level role is ideal for a strong writer and highly organized project coordinator who is eager to learn how modern digital PR and integrated marketing programs are planned, executed, and measured. Candidates may have held prior titles such as Public Relations Intern, Public Relations Coordinator, Communications Coordinator, Marketing Coordinator, Account Coordinator, or Junior PR Associate. We are looking for people who believe we can accomplish so much more together than apart. People who are ready to jump right in, love collaborating, and value our culture of inclusion and transparency. The Position: • Media monitoring and coverage reporting: monitor priority publications, newsletters, and digital outlets; create and organize clips (PDF/scans/screenshots); log placements with basic metrics and notes for client reporting., • Maintain accurate and up-to-date media lists and databases; support media research, beat mapping, and contact verification using Meltwater and/or comparable tools (training provided)., • Support earned media campaigns by drafting and coordinating press materials (press releases, media alerts, pitch angles, briefing notes) and managing approvals and distribution logistics., • Conduct market, competitor, and media research and apply findings to campaign planning, pitches, and client documentation., • Support social and digital content development, including drafting captions and short-form copy, assisting with content calendars, and repurposing coverage and event moments into owned-channel content., • Assist with integrated campaign execution, including preparing and submitting sponsored content or advertising materials (assets, copy, ad forms) and coordinating deadlines with publications and partners., • Build client-facing reporting and internal documentation (coverage recaps, meeting agendas/minutes, status trackers, basic charts/graphs, presentations)., • Support events and tradeshows as needed, including coordination of schedules, media/influencer logistics, onsite support, content capture, and timely post-event follow-up., • Provide support to colleagues working on digital marketing efforts, including basic SEO and marketing automation tasks as assigned (training provided; prior digital marketing platform experience, such as Google, Meta, or HubSpot familiarity, is a plus)., • Serve in a proactive role to support agency owners and senior team members with day-to-day account needs and internal workflow coordination., • Demonstrate consistent, positive values and actions aligned with ECPR’s ongoing mission and day-to-day activities. Requirements Qualifications: Important: 0-to 1-year minimum post-college work experience required in a public relations, communications, marketing, or similar agency environment. A PR agency internship (or comparable corporate internship) is required. 4-year BA or BS degree in Public Relations, Marketing, Communications, or an extremely similar degree required. Benefits Compensation: • The budgeted salary range for this position is highly competitive and based on qualifications and experience., • Bonuses and team profit sharing eligible based on the growth of the company. Why Should You Apply? • Generous PTO and paid holidays., • Rich benefits package includes health, dental, vision and retirement plans., • Bonus “Employee Incentive” program., • ECPR “Give Back” Program., • Paid Parking., • Great clients and creative/interesting campaigns., • Upbeat, collaborative team environment., • Promotions available., • Summer Fridays program., • Gym membership included., • Professional development and mentorship programs offered by senior team members., • Celebration of individual and agency milestones (birthdays, work anniversaries, new client accounts, etc.).

Job Description ATTENTION: We have an opening for a paid internship, plus extensive training and orientation on the basics and fundamentals of working in a fast-paced public relations agency environment. The typical term is three months. This internship includes a paid stipend awarded at the end of the program upon successful completion. Important: This internship is designed for recent graduates pursuing Public Relations, Marketing, Communications, Journalism, or a closely related field. Prior internship, campus leadership, or relevant project experience is strongly preferred. A full-time role following the completion of the internship program may be available, depending on the company's growth at that time. Eberly & Collard Public Relations is a national firm specializing in integrated marketing communications, branding, product positioning, thought-leadership campaigns, event planning, public/media relations, digital marketing, SEO, demand generation, social media, influencer marketing and advertising. Our main office is based in Midtown Atlanta, and our satellite office is located in New York City. Our Atlanta office has an immediate opening for an entrepreneurial, self-starting individual to join our growing team. This internship is ideal for a strong writer and highly organized project coordinator who is eager to learn how modern digital PR and integrated marketing programs are planned, executed, and measured. Candidates may have held prior titles such as recent graduate, Public Relations Intern, Communications Intern, Marketing Intern, Account Coordinator Intern, or Social Media Intern. We are looking for people who believe we can accomplish so much more together than apart. People who are ready to jump right in, love collaborating, and value our culture of inclusion and transparency. Requirements The Position: • Supporting media relations efforts through research, media list development, editorial calendar tracking, and coverage monitoring., • Assisting with drafting and proofing PR and marketing deliverables such as press releases, pitches, media materials, blog outlines, social content, and internal/external communications., • Compiling and organizing reporting inputs (coverage recaps, basic social analytics, campaign status notes) and maintaining accurate documentation., • Assisting with coordination for client events, tradeshows, and meetings, including agendas, logistics, and post-event follow-up tasks (as applicable)., • Collaborating with the team on digital-first storytelling, including content repurposing across earned, owned, and paid channels; interest in SEO and emerging search visibility (GEO/AEO) is a plus., • Performing general project support tasks to keep client deliverables on schedule, with close mentorship from senior team members. Benefits This internship includes a paid stipend awarded at the end of the program upon successful completion. Skills and background required: • Four-year degree (or equivalent coursework) in Public Relations, Marketing, Communications, Journalism, or a closely related discipline., • Strong writing, proofreading, and attention to detail; familiarity with Associated Press (AP) style is preferred., • Professional communication skills and comfort collaborating across a team environment., • Ability to manage multiple priorities with organization, responsiveness, and a positive, proactive attitude., • Basic familiarity with social media platforms; experience with Microsoft Office/Google Workspace is required (Canva/Adobe experience is a plus)., • Professionalism and discretion when working with confidential client information. Why Should You Apply? • Generous PTO and paid holidays., • Rich benefits package includes health, dental, vision and retirement plans., • Bonus “Employee Incentive” program., • ECPR “Give Back” Program., • Paid Parking., • Great clients and creative/interesting campaigns., • Upbeat, collaborative team environment., • Promotions available., • Summer Fridays program., • Gym membership included., • Professional development and mentorship programs offered by senior team members., • Celebration of individual and agency milestones (birthdays, work anniversaries, new client accounts, etc.).

Job Description Eberly & Collard Public Relations is a national firm specializing in integrated marketing communications, branding, product positioning, thought-leadership campaigns, event planning, public/media relations, digital marketing, SEO, demand generation, social media, influencer marketing and advertising. Our main office is based in Midtown Atlanta, and our satellite office is located in New York City. Our Atlanta office has an immediate opening for an entrepreneurial, self-starting individual to join our growing team. This mid-level role is ideal for a strong writer and account lead who is comfortable owning day-to-day client communications and executing modern, integrated PR programs across earned, owned, and paid channels. Candidates may have held prior titles such as Public Relations Manager, Account Executive, Senior Public Relations Coordinator, Senior Account Coordinator, Communications Manager, or PR/Marketing Specialist. We are looking for people who believe we can accomplish so much more together than apart. People who are ready to jump right in, love collaborating, and value our culture of inclusion and transparency. The Public Relations Manager will be responsible for omni-channel functions essential to earned media, client account leadership, content development, campaign planning, measurement/reporting, and the coordination of high-level integrated marketing programs. The Position: • Manage assigned client accounts to ensure integrated program plans are executed on time and to a high standard; lead client communications, document activity, and report progress on a consistent cadence., • Lead earned media strategy and execution, including media list development, pitching, follow-up, interview coordination, and ongoing relationship building with relevant editors, reporters, journalists, and producers., • Develop and oversee high-quality written deliverables with extreme accuracy, including press releases, media materials, byline articles, pitches, thought-leadership content, social copy, and client correspondence. Solid knowledge of Associated Press writing guidelines is essential., • Plan integrated content and campaign calendars across earned, owned, and paid channels; collaborate with digital and social team members to align messaging, timing, and performance goals., • Conduct market and media research, including editorial calendars, competitor intelligence, and trend monitoring; apply findings to strengthen brand visibility and campaign performance., • Coordinate select paid and sponsored opportunities (as applicable), including planning timelines, asset delivery, copy coordination, and submission requirements; ensure campaigns are documented and reportable., • Support digital-first PR outcomes by identifying backlink and brand mention opportunities and collaborating on content optimization for search and emerging answer experiences (GEO/AEO) with internal and external partners as needed., • Support event- and tradeshow-driven initiatives by assisting with press planning, media appointments, onsite/digital press room needs, and post-event follow-up; help capture and repurpose content for ongoing visibility., • Oversee and coordinate influencer and creator initiatives in partnership with account and digital teams, including identification, outreach support, briefing, timeline management, and reporting on results., • Brief and oversee creative/design deliverables (graphics, video, presentations, and other assets) to ensure quality, accuracy, and brand alignment; coordinate production timelines across internal and external partners., • Own coverage tracking and reporting, including recaps, qualitative highlights, and measurable outcomes (placements, impressions, share-of-voice, referral traffic, lead indicators, etc.) where applicable., • Supervise and mentor junior team members and interns as needed; provide guidance, quality control, and training to maintain strong execution standards across media lists, research, drafting, and reporting., • Serve in a proactive role to assist agency owners and senior team members with streamlining best practices for client account management and contributing to the growth of the agency., • Support new business development by assisting with audits, meeting preparation, presentations, and scope/proposal development as needed., • Demonstrate consistent, positive values and actions aligned with Eberly & Collard Public Relations’ ongoing mission and day-to-day activities. Requirements Qualifications: Important: 2-to 4-year minimum post-college work experience required in a public relations, communications, marketing, or similar agency environment. 4-year BA or BS degree in Public Relations, Marketing, Communications, or an extremely similar degree required. Internships are important but do not count toward the 2-to 4-year post-college experience unless they took place after college graduation and the dates are verifiable. Benefits Compensation: • The budgeted salary range for this position is competitive and based on qualifications and experience., • Bonuses are based on the growth of the company and meeting individual performance metrics. Why Should You Apply? • Generous PTO and paid holidays., • Rich benefits package includes health, dental, vision and retirement plans., • Bonus “Employee Incentive” program., • ECPR “Give Back” Program., • Paid Parking., • Great clients and creative/interesting campaigns., • Upbeat, collaborative team environment., • Promotions available., • Summer Fridays program., • Gym membership included., • Professional development and mentorship programs offered by senior team members., • Celebration of individual and agency milestones (birthdays, work anniversaries, new client accounts, etc.).

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