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We're seeking a Friendly Visiting Program Coordinator to support the coordination of our Friendly Visiting volunteer program. This program connects volunteers with homebound older adults to reduce isolation, provide companionship, and monitor overall well-being. The Coordinator will play a key role in volunteer engagement, outreach, and program management. Key Responsibilities ✔ Volunteer Coordination & Recruitment Recruit, interview, and match volunteers with older adult clients. Conduct initial screenings and provide information on the Friendly Visiting program. Oversee the volunteer onboarding and orientation process. ✔ Program Management & Reporting Maintain program data and complete weekly/monthly reports as required by NYC Aging. Manage a caseload of clients and matched volunteers, ensuring proper documentation. Maintain records and provide statistical and activity reports. ✔ Outreach & Engagement Identify and attend community events, fairs, and networking opportunities to recruit volunteers. Manage Friendly Visiting social media groups and develop content for monthly newsletters and tip sheets. Plan and execute volunteer appreciation events, training sessions, and recognition opportunities. ✔ Other Duties Participate in meetings, training, and staff development. Perform other duties as assigned by the supervisor. Qualifications ✅ Required: - Bachelor’s degree in Human Services, Social Services, Social Work, Communications, Nonprofit Leadership, Public Administration, or a related field. - Minimum of 2 years of experience in human services, social services, social work, or a related field. - Strong leadership and organizational skills, with the ability to motivate, direct, and mobilize volunteers. - Community-minded with excellent relationship-building and networking skills. - Problem-solving skills and ability to work independently. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Ability to maintain confidentiality and use appropriate discretion. - Availability to work occasional evenings and weekends as needed. - Must pass the NYS Clearance Review Background Check if hired. ✅ Preferred: - Experience working with volunteers and older adults.
Welcome to Mawa, a Christian-based social media company. We are currently seeking a Customer Service Representative to assist us in bringing more users to Mawa. Role of a Customer Service Representative Open Position: The Customer Service Representative (CSR) plays a crucial role in connecting the company with its customers. This individual is responsible for providing detailed information about our products and services, addressing inquiries, and efficiently resolving any issues related to customer accounts. The primary goal is to maintain high service standards, respond promptly to customer inquiries, and ensure high levels of customer satisfaction. Responsibilities Key Responsibilities of Customer Service Representatives: - Handle a significant volume of incoming phone calls - Generate sales leads - Identify and assess customers' needs to ensure their satisfaction - Establish and maintain sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information using appropriate methods and tools - Meet personal performance objectives as well as team sales targets and call handling quotas - Address customer complaints by providing suitable solutions and alternatives within specified time frames, followed by ensuring resolution through follow-up - Maintain records of customer interactions, process customer accounts, and organize documentation - Adhere to communication procedures, guidelines, and policies - Proactively engage with customers by going the extra mile Qualifications and Skills - Proven experience in customer support or as a Client Service Representative - Track record of exceeding performance quotas - Strong skills in handling phone communications and active listening - Familiarity with Customer Relationship Management (CRM) systems and practices - Customer-oriented approach with the ability to adapt to diverse personalities - Exceptional communication and presentation skills - Ability to manage multiple tasks, prioritize effectively, and demonstrate proficient time management skills - A high school diploma is required
Who you are: - Passionate in beauty business with customer centricity mindset - Excellent communicator, creative, fast learner & happy person. - Bilingual in Chinese & English is a MUST. (English first, Chinese Secondary) Who we are: - 6+ years in beauty business specialized in eyebrow tattoos, lips, eyelashes extension. - Expanding business from Brooklyn to Long Island - Expanding markets from Asian to American Requirements: - Fluent in English n writing & speaking, Chinese is preferred! - Fast learner or skillful at video/picture shot, social media for high engagement content. - Experience in TikTok, Instagram, Yelp and other social media platforms, u - Basic bookkeeping, generating and converting lead to appointments, assisting artist for operational need. - Strategical thinking and executing marketing ideas for business expansion. - Beauty related experience is preferred, but not a must. Compensation: - Full time or Part time available - Part time: Base $1200/m with 20-30 video content + Bonus. - Full time: Base $1600/m + bonus structure on content reads/likes/comments/leads/sales) - Opportunity to be store manager/partnership with $9000+ per month with percent of overall sales - W2 or 1099 with basic benefits with 401K
Looking to build your social media skills 😊 I’m offering an unpaid internship designed for educational growth and hands-on learning. You’ll be working directly with a small, Latina-owned hair brand (run by just one passionate founder!)—no big team, just a whole lot of hustle and heart. Perfect for students or recent grads looking to gain experience, build their portfolio, and grow with a startup brand. 🌟 What You’ll Do: - Help plan, create, and schedule engaging posts that build hype for our June relaunch — think teasers, countdowns, and BTS. - Make meme-worthy, on-brand content that speaks to our audience: witty, empowering, relatable, and hair-obsessed, - Keep up with social trends, audio, hashtags, and viral formats — and pitch ways to tie them into our brand. - Brainstorm and share content ideas: Reels, TikToks, tutorials, UGC prompts, glow-up stories, etc. - Assist with writing fun captions and social copy that sound like our brand voice (confident, girly, inclusive). - Engage with our online community — respond to comments, DMs, and connect with other creators/influencers. - Help track post performance, reach, and engagement to learn what’s working. - Be our go-to for fresh ideas that feel current and creative — from meme trends to inspo boards. 💁♀️ You’re a Great Fit If You: - Are active on TikTok, Instagram, and know how trends evolve (you’re “that” friend who sends reels first). - Have a strong eye for aesthetic & brand voice — especially in beauty, hair care, or wellness. - Know basic Canva, CapCut, or other content creation tools (bonus if you dabble in Adobe Suite). - Are passionate about beauty, hair care, self-love, and Latina/POC culture. - Can work independently, pitch ideas, and stay organized in a fast-paced (but fun!) environment. - Love memes, pop culture, and storytelling — and can turn everyday moments into scroll-stoppers.
We are seeking a detail-oriented and organized Administrative Assistant to support the day-to-day operations of our real estate office. The ideal candidate will provide administrative and clerical support to ensure the smooth functioning of our team, assist with marketing and client communication, and maintain accurate records related to transactions and listings. Key Responsibilities: Answer and direct phone calls, greet clients, and manage front desk duties. Schedule appointments, showings, and meetings for agents and brokers. Prepare and process real estate documents such as listing agreements, purchase agreements, leases, and closing statements. Maintain electronic and physical filing systems for client and property records. Update MLS listings and company website with current property information and photos. Coordinate marketing efforts including email campaigns, social media posts, flyers, and open house promotions. Track key transaction milestones and ensure deadlines are met. Order office supplies and maintain inventory. Communicate professionally with clients, agents, vendors, and lenders. Assist with onboarding and support of new agents. Perform data entry, reporting, and basic bookkeeping tasks as needed.
Job Summary: We are looking for a motivated intern with STRONG writing and communication skills who is eager to learn the art and science of digital marketing. You’ll be creating blog content, learning how to practically grow web presence and search traffic, while leveraging AI to support and scale marketing strategies. This internship is perfect for someone who wants real-world experience in how modern marketing works—from content strategy to execution. This is a part-time, unpaid internship. We are located in the heart of the Financial District in a state-of-the-art office space on Wall Street. Must be able to start IMMEDIATELY. About us: Founded in 2011, American Capital Group is a private lending and technology company that provides small businesses access to capital and business technology solutions. Our mission is to help entrepreneurs and business owners in their time of need so they can continue to grow their businesses and do what they love. We differentiate ourselves through our innovative solutions, a fast and simple funding process, and a deep commitment to client care. We are a direct lender and have funded over $150 million to small businesses, offering merchant cash advances, term loans, SBA loans, and more. As a fast-growing company, we’re looking for ambitious talent eager to grow with us. About the Role: This is an unpaid internship designed for students or recent grads seeking hands-on experience in modern marketing, content creation, and digital strategy. As a Marketing Intern, you will: Research and write SEO-optimized blog articles for our websites Learn how to build organic traffic through strategic content Gain hands-on experience with AI tools for content marketing Assist in creating and scheduling social media content (graphics, reels, captions) Collaborate with leadership on brand messaging and digital strategy Ideal Candidate: Passionate about marketing, writing, and digital content Curious and eager to learn new tools and trends (especially AI) Strong writing and editing skills Comfortable with social media platforms like LinkedIn, YouTube and Facebook Has basic design skills (Canva or Adobe tools are a plus) Reliable, collaborative, and detail-oriented Preferred Qualifications: Current college student or recent graduate in Marketing, Communications, English, or related field Available to work in person at our NYC headquarters Interest in small business, entrepreneurship, or finance is a plus This internship is a great way to gain real skills, portfolio material, and mentorship in a fast-paced, mission-driven business environment.
Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Customer relations and answering phones, transaction coordination, handling and communicating agents and their platform, following up with the broker on various platforms for marketing, handling bill payments, scheduling appointments for meetings and more. Must be proficient in Microsoft office, QuickBooks, Social media and customer service.
Part-time position for a college student with good writing skills majoring in digital marketing or related field. Knowledge of social media and SEO is required. Goal is to increase visibility for e-commerce website Renumeration is based hours worked and sales and can fluctuate.
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Are you an ornithology student (or biology student with a passion for birds) who loves sharing your knowledge in fun, engaging ways? Do you want to help make bird science more accessible, relatable, and exciting for a wider audience? Then this opportunity might be perfect for you! I’m Steph, a bird content creator on TikTok and podcast host of That Quirky Bird Girl. I’m building a brand that inspires curiosity about birds and connects people through shared wonder, even if they don’t have a scientific background. I’m looking for a passionate student to join me as an intern to help research, create, and refine educational content about birds for social media! What You’ll Do: - Research & Fact-Check – Help ensure bird-related content is scientifically accurate while staying accessible to a broad audience. - Content Brainstorming – Collaborate on ideas for TikToks, YouTube posts, and podcast topics that blend science with entertainment. - Assist with Writing & Editing – Help draft engaging captions, scripts, or bite-sized science facts for social media. - Occasional On-Air Contributions – There may be opportunities to join my podcast to discuss cool bird topics you’re passionate about! - Engage with the Community – Help answer common bird-related questions in comments or suggest engaging ways to respond to trending topics. - What I’m Looking For: - Ornithology, Biology, or Environmental Science student (or someone with deep bird knowledge and passion) - Strong research skills – ability to find and distill scientific information into fun, digestible content - Interest in social media and education – no need to be an expert, but enthusiasm for learning how to engage audiences is a plus! - Creativity and a sense of humor – this isn’t dry academia; we make birds fun! - Reliable, communicative, and self-motivated – this is a flexible role, but I need someone who can take initiative Why This is Cool for You: - Hands-on social media experience – Learn how to translate science into engaging content - Potential resume booster – Gain experience in science communication and digital outreach - Unique learning opportunity – Work directly with a growing creator who is passionate about birds and community-building - Flexible hours – This role is designed to fit your academic and personal schedule Location: Remote (Preference for U.S.-based applicants) or NYC Type: Contract (1099 Independent Contractor) Compensation: Flat Rate Duration: Flexible (Summer preferred, potential for ongoing collaboration)
Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly